Emails and Letters Starting

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Emails and letters

Starting
 Dear Sir or Madam
 Dear Mr / Mrs / Ms / Miss Brown
 Hi
 Hello
Ending
 Yours faithfully (after Dear Sir or Madam)
 Yours sincerely (after Dear Mr / Mrs / Ms / Miss)
 Best regards / Kind regards
 All the best
 Bye for now
Giving reason for writing
 I am writing with regard to / about …
 I am writing to request / inform / enquire / complain about / apply for …
 Just a quick email to ask …
 I am writing on behalf of …
Referring to previous contact
 Further to our previous meeting …
 With reference to your letter dated 15 June…
 Following your letter …
 About your email …
Sending an attachment or enclosure
 I am attaching / enclosing …
 Please find attached / enclosed …
 As you will see from the attachment / enclosure …
 Here is …
Offering more information or help
 Please feel free to contact me if you would like any further information.
 Email me / Give me a call if you want any more information.
 Do not hesitate to contact me if you require any further assistance.
Referring to future contact
 I look forward to hearing from you.
 We look forward to working with you in the future.
 See you soon.

Introducing good news


 I am delighted to …
 I’m happy to … / I’m pleased to …
 Fortunately … / Luckily …
Introducing bad news
 We regret to inform you that …
 Unfortunately … / Sadly …
 I’m afraid (that) … / I’m sorry, but … / I regret that …
Requesting
 I’d be grateful if you would send …
 Could you possibly send …?
 Can you send …?
 Please send …
Thanking
 I would like to thank you for …
 I appreciate your assistance with this.
 I’m grateful for …
 thank you for … / thanks for …
Apologising
 My apologies. / Sorry. / I’m sorry that …
 Please accept my apology / I sincerely regret …
Inviting / accepting / declining
 Would you like to … ? / Do you want to … ?
 That would be great. / I’d love to. / That sounds great.
 I’m sorry, but I’m busy. / I’m afraid I can’t.
Arranging
 Can you meet at (time) on (day)?
 What day suits you?
 Tuesday would suit me.
 Tuesday is good for me.
 Look forward to seeing you there.
 See you next week.
Checking and clarifying
 I’m writing to check / confirm that …
 I don’t understand what you mean …
 Do you mean … ? / Are you saying that … ?

Linking words
 Addition: in addition / also / furthermore / as well as / on top of / moreover
 Conditions: provided that / as long as / so long as / on condition that / in case
 Contrast: however / in contrast / in spite of / although / even though
 Give reasons: because / in order to / so that / so as to
 Result and consequence: as a result / due to / so / owing to / consequently
 Sequencing: firstly / secondly / next / then / finally

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