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When you need us most

1 Hello Tanzania,
As a country and global community, we are currently facing unprecedented
social and economic challenges as a result of COVID-19. Despite
the hurdles we’ve had to overcome, this crisis presents us with the
opportunity to demonstrate care, to innovate and to effect long-lasting
positive change. As a proudly African brand, we have prioritised the health,
safety and well-being of our employees, our communities and you – our
customers.
Abdi Mohamed
Managing Director of At Absa, we continue to build a digital bank for a digital age, tapping into
more ways to not only make banking safer but also more convenient.
Absa Bank Tanzania

2 Contactless payments 3 Our digital banking solutions


are here To help reduce your exposure to the coronavirus, we encourage
We are very pleased to announce that contactless you to use our world-class digital banking solutions, instead
technology is now enabled on all new Absa Visa Debit of visiting a branch. If you do need to visit a branch, we have
Vertical Cards. This feature allows you to pay for your implemented social distancing measures and strict hygiene
everyday goods and services by simply tapping on a protocols in all our branches.
contactless-enabled payment terminal (POS).
Vertical cards
Designer cards that are packed with advanced functionality,
No need to insert, swipe or type. including contactless tap.

Mobile banking app


State-of-the-art banking app with biometric access that
What’s in it for you? lets you bank anywhere, anytime.

It’s fast – Shorter queues and a quicker check-out process.


HelloMoney
It’s easy – There’s no need to swipe a card, sign a receipt or You can do your banking wherever there’s a mobile network.
Do your banking when it suits you, simply dial *150*20#
have cash for everyday items.

It’s safe – Reduces the chances of fraud as the card never Online Banking
leaves your hand. Of course, the main benefit is that you can Whether you are an individual or a business customer, banking
avoid touching the device, limiting your exposure to convenience is just a click away. You can complete numerous
the coronavirus. types of transactions with just an internet connection.

Chat Bot
4 We’re here for you and Tanzania A virtual assistant, as well as our WhatsApp number
+255743254244, that’s available 24/7 to answer all
your banking questions.
Along with our cutting-edge digital solutions, we have focused on
other ways we can help reduce the negative impacts of COVID-19.
To find out more, visit absa.co.tz
There is no doubt that livelihoods have been compromised. In
response, we have introduced payment holidays and other relief
schemes – for individuals, SMEs and corporates. These include 5 Africanacity is still alive
SME loans, helping to sustain small business, the lifeblood of our
economy. We have so far provided relief to 12 corporates and to As a global African bank, we believe in the
310 individuals and representing 27% of Absa Bank Tanzania’s possibility of this continent, and are
total loan book. What’s more, we’ve waived charges on electronic inspired by its people who are still
interbank and mobile money transfers. getting things done, despite the
challenges we all face.
Absa has also actively contributed towards government relief
efforts, including public awareness campaigns, screening and You are not in this alone – we are here
testing initiatives and the provision of personal protective to not only help you survive but also
equipment (PPE) to healthcare workers. to thrive.
#StaySafe
Since COVID-19 was declared a pandemic, Absa Bank Tanzania
has provided 100 million towards health and community support MD
Abdi Mohamed
programmes in Tanzania.

Terms and conditions apply. Absa Bank Tanzania Limited (registered number 38557) is regulated by the Bank of Tanzania.

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