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    Ashish Kakade: Summary

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    Ashish
    - Ashish Kakade has over 10 years of experience in IT project management, service delivery, and infrastructure management. He has a proven track record of delivering large, complex projects on time and with high quality. - Currently works as a Senior Systems Engineer at Black Box Corporation, where he is responsible for implementing Avaya voice products for customers in North America. - Previously held roles as a Senior Consultant and Technical Lead at Atos, where he managed Avaya and Cisco voice projects, and as a Consultant at Avaya Corporation, where he delivered new projects involving UC and CC products. - Holds certifications in PRINCE2, ITIL, CCNA Collaboration, and Av

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    Ashish Kakade: Summary

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    - Ashish Kakade has over 10 years of experience in IT project management, service delivery, and infrastructure management. He has a proven track record of delivering large, complex projects on time and with high quality. - Currently works as a Senior Systems Engineer at Black Box Corporation, where he is responsible for implementing Avaya voice products for customers in North America. - Previously held roles as a Senior Consultant and Technical Lead at Atos, where he managed Avaya and Cisco voice projects, and as a Consultant at Avaya Corporation, where he delivered new projects involving UC and CC products. - Holds certifications in PRINCE2, ITIL, CCNA Collaboration, and Av

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    - Ashish Kakade has over 10 years of experience in IT project management, service delivery, and infrastructure management. He has a proven track record of delivering large, complex projects on time and with high quality. - Currently works as a Senior Systems Engineer at Black Box Corporation, where he is responsible for implementing Avaya voice products for customers in North America. - Previously held roles as a Senior Consultant and Technical Lead at Atos, where he managed Avaya and Cisco voice projects, and as a Consultant at Avaya Corporation, where he delivered new projects involving UC and CC products. - Holds certifications in PRINCE2, ITIL, CCNA Collaboration, and Av

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    © All Rights Reserved
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    Download as pdf or txt
    47 views3 pages

    Ashish Kakade: Summary

    Uploaded by

    Ashish
    - Ashish Kakade has over 10 years of experience in IT project management, service delivery, and infrastructure management. He has a proven track record of delivering large, complex projects on time and with high quality. - Currently works as a Senior Systems Engineer at Black Box Corporation, where he is responsible for implementing Avaya voice products for customers in North America. - Previously held roles as a Senior Consultant and Technical Lead at Atos, where he managed Avaya and Cisco voice projects, and as a Consultant at Avaya Corporation, where he delivered new projects involving UC and CC products. - Holds certifications in PRINCE2, ITIL, CCNA Collaboration, and Av

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    of 3

    Ashish Kakade

    +91 7057225995 | [email protected] |

    SUMMARY -

     10 years of overall IT experience in project management, service


    delivery, infrastructure management
     Proven track record of delivering on time and with quality on large
    complex projects from the initial presales handover to early life support
     Skilled at working in fast paced environments, bringing in excellent
    negotiation skills and an ability to influence
     Ability to drive project requirements, definition, planning, design of
    new features and enhancements
     Proficient in analyzing business environment, conducting gap analysis,
    process design and process consulting
     Efficient team lead and player - combining interpersonal, problem
    solving and decision- making skills
     Experienced in communicating product KPI, delivery status and
    presenting to stakeholders including leadership

    EDUCATION

    MITSDE, Pune June 2019

    PGDM, Operations management Pursuing

    University of Pune, India May 2009

    B. Engineering, Electronics & Telecommunications First Class

    CERTIFICATIONS

     PRINCE2 Practitioner
     ITIL V3 foundation
     CCNA Collaboration
     Avaya Certified Implementation specialist

    BUSINESS EXPERIENCE

    Black Box Corporation, Pune Feb 2020 to Present

    Role – Sr. Systems Engineer

    As a Sr. Systems Engineer carrying overall responsibility of implementation of


    Avaya voice products for the customers based out of North America region

     Working on installation of various Avaya UC and CC products


     Majorly working on products such as CM, CMS, SBC, AES, Avaya Media
    server, Avaya Aura Experience portal, Session manager, System manager,
    Avaya Diagnostic Servers, Avaya Aura Messaging etc.
     Responsible for planning and seamless execution of cutover activities
    during project lifecycle
     Working on new installs as well as upgrades and updates as a part of
    product release management
     Working with various carriers and vendors for commissioning of SIP, PRI,
    BRI circuits
     Issue regular project status and manage communication with internal
    stakeholder and client representatives
     Responsible for maintaining technical project documentation as per global
    standards

    Atos Global IT Solutions, Pune Jan 2017 to Feb 2020

    Role – Sr. Consultant (Systems)

    As a Technical Lead within Infrastructure and Data Management (IDM) division


    have overall responsibility for successful implementation of Atos Technology
    Framework for new client: solution, scope, time and budget. Leading projects
    independently or as a part of program and provides governance to other team
    members.
     As a Technical Lead, responsible managing ATF for client onboarding of
    projects end to end
     Majorly working on managing Avaya and Cisco voice projects for Atos
    Global IT solutions
     Gathering of technical requirement, development of low-level designs,
    implementation of voice projects
     Drive technical engineers to stand up all ATF components required for a
    new or existing Atos outsourcing client
     Managing project scope, schedule, cost and risks to deliver on time and
    within budget
     Issuing regular project status and managing communication with
    internal Atos stakeholder and client representatives
     Ensuring compliance with relevant corporate policies and standards
     Supporting operations of critical voice projects during early life cycle
     Ensuring project documentation are produced with quality for daily
    operation support

    Avaya Corporation, Pune Jun 2014 to Jan 2017

    Role – Consultant (Project Implementation)

    Avaya professional services team was responsible for delivering new projects to
    the clients involving implementation of various UC and CC products

     Managing projects for Avaya professional services team having clients


    from North America, EMEA and APAC region
     Planning, designing, and installing Avaya UC core products
     Aligning onsite resources for projects and ensuring smooth transition and
    closure of projects
     Handling client escalations and improving service performance
     Ensuring proper handover of projects with associated revenue earnings
    Infosys BPO Ltd, Manila-PH Sept 2013 to Jun 2014

    Role – Implementation Engineer

    This role involved implementation of DR setup of various components of Infosys’


    IT infrastructure at
    Philippines.

     Implementation of DR setup of voice infrastructure at Manila office of


    Infosys
     Implementation involving various call management and recording servers
     End to end project implementation starting from design till early support
    environment
     Vendor management and client management
     Single point of contact for all issues related to voice implementations

    Infosys BPO Ltd, Pune Oct 2011 to Sept 2013

    Role – Senior Systems Engineer

     Troubleshooting all the issues related to Avaya aura CM, SM, SBC, AAM,
    Verint
     Ensuring proper change management and incident management is followed
     Providing support in case of client escalation in technology and operations
     Preparing RCA and taking preventive measures
     Conducting BCP drills and maintaining all the reports updated
     Complete vendor management right from procurement till support

    Wipro Infotech, Pune May 2011 to Oct 2011

    Role – Resident Engineer

    AGC Networks ltd, Pune Feb 2010 to May 2011

    Role – Telecom Engineer

    PROFESSIONAL ACHIEVEMENTS

     Received recognitions from various clients for identifying problems


    beforehand and significant reduction in implementation cost
     Received highest employee award at Atos for contribution towards critical
    projects
     Received global award for highest CSAT throughout the year in Avaya
     Received appreciation letter personally signed by CEO of Infosys BPO Ltd

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