Sample Behavioral Interview Questions: Core MBA Skills

Creative Thinking  Tell me about a time you created something from scratch.
 What’s the most innovative new idea that you have implemented?
 Tell me about a specific problem you solved for your employer. How did you approach this?
 Tell me about a time you took an idea and moved it all the way to practice.

Critical Thinking  Tell me about a time you had to make a decision when you didn’t have all facts available.
 Give me an example of a time when you used good judgment and logic while solving a problem.
 Tell me about a time you worked on an assignment or project where the work was not well
defined or was in an area you had little experience in. What did you do?
 [Business scenario/case questions are often used to gauge this skill]
Influence  Tell me about a time you were able to persuade someone to see things your way.
 Tell me about a time you successfully “sold” a new idea to your boss.
 Give an example of a time when you were able to successfully communicate with another person
even when he/she may not have personally liked you (or vice versa).
 Tell me about a situation in which you had to deal with a very upset customer or co-worker.
Juggling Priorities  Tell me about a time you had too much to do and had to prioritize. What was your approach?
 How do you prioritize projects and tasks when scheduling your time?

Oral Communication  Tell me about a successful presentation you gave and why you think it was a hit.
 Tell me about a time you had to present complex information. How did you ensure the other
person understood?
 Describe a situation in which you were giving a presentation and the direction was not well
received. What actions did you take to change tactics in the middle of the presentation?
Organizational Priority  Can you tell me how your ____________ role (or project) was directly related to a strategic goal?
 Tell me about a time you had to make an unpopular decision. What was the outcome?
 Tell me about a time when time and/or money needed for project was limited.
 What did you do at your last organization to increase “top line”?
 Tell me about a time you had to develop a project team's goal(s) and project plan?
Quantitative Analysis  Tell me about a time you used your fact-finding skills to solve a problem.
 Tell me about a time you used data to make a decision.
 [Business scenario/case/technical questions are often used to gauge this skill]

Strategic Thinking  Tell me about a time you participated in developing your departmental or organizational business
strategy. What was your role? How did you approach it?
 Tell me about a time you identified a need for a new approach or product to meet a market need.
 Tell me about a time you anticipated the future and made changes to current responsibilities or
operations to meet future needs.
Teamwork  Tell me about a time you worked as a team member to accomplish an important goal.
 Tell me about a time you had to adjust to a colleague's style in order to complete a project.
 How do you go about building rapport with new colleagues?
 Tell me about a confrontation you’ve dealt with in a team environment. How did you handle it?

Written Communication  Tell me about a time in which you had to use your written communication skills in order to get an
important point across.
 Tell me about a time when an email you sent had an unintended effect. What was the situation,
and what did you learn from that experience?
 Tell me about a time you wrote a report that was well-received.
 Sample Behavioral Interview Questions: Other MBA Skills

Ability to Compromise  Describe a situation in which you had to arrive at a compromise or help others to compromise.
What was the outcome?

Ability to Teach  Tell me about a time you had to teach somebody something.
 Tell me about a time you were recognized by your colleagues as an expert in something.

Action-Orientation  Describe a time when you saw some problem and took the initiative to correct it.

Assertiveness  Tell me about a time when you were successful in challenging others’ ideas.
 Tell me about a time when you were able to express your opinions maturely in spite of
disagreements or objections.
 Give me an example of a time when you had to be assertive in giving directions to others.

Comfort with  What is your typical way of dealing with conflict? Give me an example.
Differences

Comfort with Risk  Tell me about a time you used a new idea without being certain of the outcome? What was the
outcome?
 Describe a time when you took a risk in the workplace, by saying or doing something that could
have had adverse repercussions on you? What was the outcome?

Conflict Tolerance  Tell me about a time when you were publicly questioned at work. What was the outcome?
 Describe a time where you had to settle a conflict between two individuals.

Day-to-Day  Tell me about a time when you had to go above and beyond in order to get a job done.
Responsibility  Tell me about a situation when you had to work in a group that wasn’t functioning well. What
happened?

Decisiveness  Tell me about a time you had to make a decision under pressure. What was the outcome?

Delegating  Tell me about a time you had to delegate effectively in order to get something important done.
 Tell me about a time when you delegated an important project/task/assignment to the wrong
person. What happened?
Empathy  Describe a time when you identified with someone else's difficulties at work. What did you do as
a result?
 Tell me about a time when you were proud of your ability to recognize how another person feels.

Flexibility  Tell me about a time when you had to adjust to changes over which you had no control.
 Tell me about a time when you were asked to do something unexpected. What did you do?

Gaining Trust  Describe a time when you had to go the "extra mile" to gain and develop trust among colleagues,
staff or constituents. What did you learn?

Leadership  How would your co-workers describe your leadership style?

 Tell me about a time you had to motivate others to achieve a goal.
 Who have you coached or mentored to achieve success?
 Tell me about your most successful team project where you were the leader or had a lead role.
 Tell me about a time you led an important meeting.
Listening Skills  Tell me about a time when your active listening skills really paid off for you – maybe a time when
other people missed the key idea being expressed.

Merit-Orientation  Describe a time when you were able to overcome or look past a personal bias in order to arrive at
the right decision.

Motivational Ability  Tell me about a time you had to motivate others to achieve a goal.

Openness to Criticism  Tell me about a time you received negative feedback from your manager. How did you handle it?
 What’s the most recent mistake you made, and why did you make it?

Opportunity Recognition  Describe a time when you recognized and took advantage of a new opportunity.
 Tell me about a time when you were able to capitalize on an emerging trend.

Persistence  Tell me about a time you were able to overcome a significant hurdle.
Political Skill  Tell me about a time when you used your political savvy to implement something that you really
believed in.
 Tell me about a time when you had to effectively assess and work through the politics of a
situation in order to get your work done.

Leveraging Power  Give me an example of when you simply had to use your authority to get something done. What
was the outcome?

Confidence Projection  Tell me about a time when you took on a task that you considered “out of your comfort zone”.
What was the outcome?
 Tell me about a time when you had to lead others in a certain direction and had some doubts.
How did you approach the situation?

Learning Agility  Tell me about a time you had to think on your feet to get out of an awkward or difficult situation.
 Tell me about the last time you had to learn a new task. How did you go about learning it? What,
if any, tools did you employ?
 Tell me about a time you leveraged your knowledge trends to positively impact your organization.

Resilience  Tell me about a time you failed. How did you deal with this situation?

Respect for Others  Tell me about a time when you were able to demonstrate respect with someone you thought was
disrespectful.

Self-Control  Describe a situation when you had to exercise a significant amount of self-control.

Sensitivity & Tact  Tell me about a time when you needed to be particularly sensitive to another person's beliefs.
What was the outcome?

Sociability  Tell me about a time when your ability to build relationships at work paid off.
 Describe a situation in which you had the opportunity to bring the team together to accomplish a
common goal. How did you do it?

Time Management  Describe how you would handle a situation if you were required to finish multiple tasks by the
end of the day, and there was no conceivable way that you could finish them.

Work Ethic  Tell me about a time when you’ve had to make a sacrifice in order to accomplish something
important.
 Tell me about a time when you did more than your “fair share” in order to accomplish something.