Marketing Communication Decisions:: Public Relations

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The process of informing, persuading and reminding

the consumer.
Advertising
Is the management function that establishes and maintains Public relations6 elements of communication are:
mutually beneficial relationships between an organisation & Personal Selling
its publics
Direct Marketing

Publicity Sales promotion


Is non-personal stimulation of the demand for a
product/service of a business by making its actual current Publicity
news value available to the mass media to obtain favourable
& free media review of the business & its product
complements the other elements in trying to influence Public relations
Sales promotion
consumer behaviour e.g. pens, t-shirts,& notepads displaying
a brand name and a short message, competitions, Marketing communication decisions:
demonstrations, samples

Uses advertising media to communicate information about a


A controlled and paid for non-personal marketing
product/service to customers, who can respond by
communication related to a need-satisfying product and
purchasing a product/service via mail, the telephone/the
directed by a marketer at a specific target audience
internet Advertising media: Television, movies, radio & magazines &
newspapers.
Direct Marketing Advertising Outdoor advertising includes billboards, posters, bus stops &
public transport vehicles.

Advertising message-An advertisement in the print media


consists of the heading, illustration & copy.
Personal selling

A verbal presentation of a product, service/idea to one or


more potential purchasers in order to conclude a transaction.

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