Pilot/Captain Announcements: Speech To Passengers
Pilot/Captain Announcements: Speech To Passengers
Pilot/Captain Announcements: Speech To Passengers
Speech to passengers
1. Greetings
i. Welcome – Short flight
ii. Welcome – Long flight
iii. Farewell
iv. Panoramic flight
v. Holidays and special occasions
2. Abnormal situations
i. Delay at departure
ii. Rejected take off
iii. Going back to the gate
iv. Turbulence
v. Hold
vi. Diversion – Weather
vii. Diversion – Unexpected situation
viii. Go Around
ix. Changing airplane / Canceling flight
x. Inspection by Customs or Police authorities
3. Emergencies
i. Depressurization – after leveling
ii. Emergency landing / Ditching
iii. Evacuation
iv. Fire on board
v. Bomb threat
vi. Hijacking
vii. Engine Failure
4. More pilot announcements
Greetings
Welcome – Short flight
Ladies and gentlemen, good morning / afternoon / evening. Welcome on board (flight
reference). This is Captain / Co-pilot (your name) speaking and I have some information
about our flight. Our flight time today will be (flight duration) and our estimated time of
arrival in (destination) is (ETA)local time. The weather in our route is good/… The
temperature at our destination is now (temperature) degrees Celsius, with clear sky / a bit
overcast / with some rain. We wish you a pleasant flight and we hope to see you again soon.
On behalf of all our crew, thank you for choosing our company as your airline today / this
evening / this holiday / this weekend.
Welcome – Long flight
Ladies and gentlemen, good morning / afternoon / evening. Welcome on board (flight
reference). This is Captain / Co-pilot (your name) speaking and I have some information
about our flight. Our flight time today will be (flight duration) and our estimated time of
arrival in (destination) is (ETA)local time. The weather in our route is good/…, and the
forecast says it will be sunny / raining / cloudy in (destination) when we arrive. We remind
you that if you need any special attention, all our crew will be at ready to assist you.
We’ll be flying over some interesting / touristic / famous places, such as (name of the places
you’ll overfly). You will be able to follow our route on one of the entertaining system channels.
Latest update on weather at our destination will be given as we approach (destination). Enjoy
your flight.
Farewell
We’ve already started our descent procedure into (destination) airport. We expect to land at
(time), (… minutes before our scheduled time / as scheduled).
If you want to adjust your watch, it is (local time) in (city) now.
The weather in (city) is sunny / a bit overcast / rainy and the temperature is …. degrees Celsius.
We wish you a pleasant stay in (city) and we hope to see you again very soon. On behalf of all our
crew, thank you for choosing our company as your airline today / this evening / this holiday / this
weekend.
Panoramic flight
Just out of curiosity, we are flying over the famous / well-known / beautiful region of (the
place you’re overflying).
Holidays and special occasions
On behalf of the company, our crew is delighted to have you on board on this special occasion
and wish you all an enjoyable Carnival / a great Easter / a Mother’s day full of love and
tender / a merry Christmas / a happy and successful New Year.
Abnormal situations
Delay at departure
We’re just waiting for…
- permission from air traffic control to start our flight. We are number …. for
takeoff…
- the completion of cargo / baggage loading….
- the completion of our boarding procedures…
- the aircraft to be refueled…
- the completion of local authorities procedures…
- an improvement in the weather at our destination…
to start our flight.
We’ll be taking off as soon as possible. Meanwhile, we invite you to take this opportunity to
relax and enjoy the service. Thank you.
A few minutes later.
We are ready for our departure.
We will take advantage of favorable winds / We are working hard to arrive at our destination
at the time as close to scheduled as possible.
Rejected take off
We’ve discontinued our takeoff run…
- so that one of our systems can be checked.
- Due to a request from air traffic control.
We apologize for the unexpected discomfort. As soon as we’ve parked the aircraft, we’ll
come back with additional information.
Going back to the gate
May I inform you that….
- due to a computer system indication
- for technical reasons
- due to a request from air traffic control
- there’s a passenger who needs medical assistance. Therefore, we’ll be returning
to the gate.
We’ll be taking all necessary actions so that our time on the ground be as short as possible.
Additional information will be provided soon.
Turbulence
- We’ll be flying through some weather during our takeoff / during our descent /
in our route.
- We are flying through unexpected weather we cannot detect beforehand.
- Ladies and gentlemen, keep your seatbelts fastened. We are flying through a
turbulent area.
For your own safety, we kindly request you to keep your seatbelts fastened.
We are already making all necessary deviations to provide you with a pleasant and
comfortable flight. Thank you.
Hold
According to latest information from air traffic control, the airport in (destination) is …
- closed due to weather conditions.
- operating with dense traffic.
Therefore, we’ll be flying over the city / region of ….., waiting for permission to land.
We are in sequence awaiting instructions from air traffic control. I’ll come back with
additional information soon. Thank you.
Diversion – Weather
According to latest update from air traffic control, (destination) airport is closed due to…
- weather conditions.
- Local restrictions on runway operations between (time) and (time).
We’ll be proceeding to (alternate airport) in (city) where we’ll be expecting permission to
return.
Our estimated time of arrival in (alternate) is (ETA). The weather forecast there is cloudy /
sunny / good, and the temperature is … degrees Celsius / Fahrenheit.
Our ground agents will be at ready looking for the best solution for each one of you. Thank
you.
Diversion – Unexpected situation
We’re proceeding to (diversion airport), where we’ll be landing so that…
- one of our computer systems can be checked.
- a passenger gets medical assistance.
- a passenger can disembark
Go Around
We’ve discontinued our approach due to a request from air traffic control.
- We’ll restart our landing procedures in a couple of minutes.
- We’ll be flying over the city / region of …… while we wait for permission to land.
Changing airplane / Canceling flight
May I inform you that….
- at this airport, there’ll be a change of aircraft due to technical reasons.
- due to weather conditions at our destination, this flight has been cancelled.
- for political reasons at our destination, this flight has been cancelled.
We kindly ask all passengers to disembark and follow the instructions given by our ground
staff as you leave the aircraft. Our company will be looking for the best solution for each one
of you.
Inspection by Customs or Police authorities
We’ve just been informed that a non-routine inspection will be carried out in our aircraft by
local authorities. We kindly ask you to
- keep seated with your passports and boarding cards at hand.
- disembark, taking all your personal belongings with you.
- keep seated and wait for further information.
As soon as we are cleared, we’ll be starting our flight.
Emergencies
Depressurization – after leveling
We are sorry for the discomfort that our sudden descent has caused. You may now take off
your oxygen masks. You can breathe normally. We’ve only had a loss of cabin pressure. We’ll
keep flying safe until we get to the airport in ….., where we’ll be landing in about …. minutes.
Should you need any help, please call one of our flight attendants. They’re ready to assist
you.
Emergency landing / Ditching
May I have your attention, please. This is the captain speaking. We’ve had a severe
malfunctioning in one of our systems and, therefore, we’ll be landing (in ….. / on the water / in
the jungle / on a field / on a highway). It’s a different kind of landing, but the aircraft is
designed to cope with this situation.
It is essential that you keep calm and follow the flight attendants’ instructions. They’re well-
trained to deal with this situation.
(Local authorities will be ready to assist you as soon as we land.)
I request that you keep seated until the aircraft comes to a complete stop and wait for
further information.
Evacuation
Ladies and gentlemen, keep seated and follow all flight attendants’ instructions.
Fire on board
We have an unusual situation on board. I ask you to keep calm and follow our flight
attendants’ instructions. They are well-trained to deal with this situation. We are taking all
necessary arrangements to keep flying safe.
After the fire is extinguished:
We are sorry for the discomfort and disturbance caused on board. The situation is already
under control and we will keep flying safe …
- until our final destination.
- However, we decided to alternate our destination for precautionary reasons.
In a few minutes, we’ll be landing at the airport in ………… On behalf of the crew, we thank all
passengers who have helped our crew in the event.
Bomb threat
Our company has been informed that there may be an unidentified object in one of our
aircraft.
- We’ll be searching the cabin to check. Please, follow the flight attendants’
instructions.
For your own safety, we’ll…
- return to our airport of departure.
- land at the airport in ………………
I’ll be back with additional information after landing. We reassure that the actions we take
are on behalf of our passengers’ safety and comfort.
Hijacking
May I have your attention, please. This is the captain speaking. Our aircraft has been taken
by some people who demand that their orders be followed. I request that all passengers keep
seated with seatbelts fastened. I ask you to keep calm and not to react. I repeat, I ask you
to keep calm and not to react. For the safety of this flight, it is essential that you carry out
these instructions accordingly. We will find a favorable solution for all. I’ll keep you informed
of the situation. Thank you for your attention.
NB: THIS SPEECH SHOULD BE GIVEN ONLY IF POSSIBLE AND ALWAYS WITH THE
AGREEMENT OF THE HIJACKERS.
Engine Failure
Ladies and gentlemen, this is your captain speaking. We have a small problem. All four engines
have stopped. We are doing our damnedest to get it under control. I trust you are not in too much
distress.'
More pilot announcements