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Sun Server X4-2

Service Manual

Part No.: E38041-07


May 2014
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Contents

Using This Documentation xi

About the Sun Server X4-2 1


Product Description 1
About Controls and Connectors 2
Front Panel Controls and Indicators on a System With Eight 2.5-inch
Drives 3
Front Panel Controls and Indicators on a System With Four 2.5-inch Drives
and DVD Drive 4
Server Back Panel View 5
About Server and Component Status Indicators 6
Server General Status Indicators 7
Server Fan Status Indicators 9
Storage Drive Status Indicators 10
Power Supply Status Indicators 11
Network Management Port Status Indicators 11
Ethernet Ports Status Indicators 12
Motherboard Status Indicators 13
DDR3 DIMM Fault Status Indicators 13
Processor Fault Status Indicators 14
Fault Remind Status Indicator 14
STBY PWRGD Status Indicator 14
About System Components 15

iii
Illustrated Parts Breakdown 15
Customer-Replaceable Units 17
Field-Replaceable Units 18
Battery Module 19

Troubleshooting the Server 21


Service Troubleshooting Task List 21
Diagnostic Tools 22
▼ Gather Service Information 24
▼ Locate the Server Serial Number 25
Inspecting the System 25
▼ Troubleshoot Power Problems 26
▼ Inspect the Server Externally 26
▼ Inspect Internal Server Components 26

Preparing for Service 29


Safety Precautions 29
FRU TLI Auto-Update 30
Safety Symbols 30
Electrostatic Discharge Safety 31
Required Tools 32
Preparing the Server for Component Replacement 33
Powering Down the Server 33
▼ Power Down Server Gracefully Using the Oracle ILOM CLI 34
▼ Power Down Server Gracefully Using the Oracle ILOM Web
Interface 35
▼ Power Down Server Gracefully Using the Power Button 36
▼ Use the Power Button for Immediate Shutdown 36
▼ Use the Oracle ILOM CLI for Immediate Shutdown 37
▼ Use the Oracle ILOM Web Interface for Immediate Shutdown 38

iv Sun Server X4-2 Service Manual • May 2014


▼ Disconnect Cables From the Server 39
▼ Extend the Server to the Maintenance Position 39
▼ Remove the Server From the Rack 41
▼ Take Antistatic Measures 42
▼ Open the Server Fan Door 43
▼ Remove the Server Top Cover 43

Servicing CRUs That Do Not Require Server Power-Off 45


Servicing Storage Drives (CRU) 45
Storage Drives Hot-Plug Conditions 46
HDD or SSD Failure and RAID 46
Storage Drive Status Indicators 47
▼ Remove a Storage Drive 47
▼ Install a Storage Drive 49
Servicing Fan Modules (CRU) 50
▼ Remove a Fan Module 51
▼ Install a Fan Module 54
Servicing Power Supplies (CRU) 55
Power Supply Status Indicators 56
▼ Remove a Power Supply 57
▼ Install a Power Supply 59

Servicing CRUs That Require Server Power-Off 61


CRU Locations 61
Servicing the DIMMs (CRU) 62
DIMM and Processor Physical Layout 64
DIMM Population Example for Optimal System Performance 65
DIMM Population Order for Single-Processor Systems 66
DIMM Population Order for Dual-Processor Systems 66

Contents v
DIMM Population Rules 67
DIMM Rank Classification Labels 69
Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of
Faulty DIMMs 70
Using the Fault Remind Button 70
▼ Identify and Remove a Faulty DIMM 71
▼ Install a DIMM 73
Servicing PCIe Risers (CRU) 74
PCIe Riser Location and Differences 75
▼ Remove a PCIe Riser From PCIe Slot 1 or 2 76
▼ Install a PCIe Riser Into PCIe Slot 1 or 2 78
▼ Remove a PCIe Riser From PCIe Slots 3 and 4 80
▼ Install a PCIe Riser Into PCIe Slots 3 and 4 82
Servicing PCIe Cards (CRU) 84
PCIe Slot Characteristics 85
▼ Remove a PCIe Card From PCIe Slot 1 or 2 86
▼ Install a PCIe Card in PCIe Slot 1 or 2 87
▼ Remove a PCIe Card From PCIe Slot 3 87
▼ Install a PCIe Card in PCIe Slot 3 88
▼ Remove the Internal HBA Card From PCIe Slot 4 89
▼ Install the Internal HBA Card in PCIe Slot 4 90
Servicing the DVD Drive (CRU) 91
▼ Remove the DVD Drive 91
▼ Install the DVD Drive 93
Servicing the Internal USB Flash Drives (CRU) 94
Servicing the Oracle System Assistant USB Flash Drive 94
▼ Remove an Internal USB Flash Drive 95
▼ Install an Internal USB Flash Drive 95
Servicing the Battery (CRU) 96

vi Sun Server X4-2 Service Manual • May 2014


▼ Remove the Battery 97
▼ Install the Battery 98

Servicing FRUs 99
FRU Locations 99
Servicing Processors (FRU) 100
Selecting the Correct Processor Removal/Replacement Tool 102
▼ Remove a Processor 106
▼ Install a Processor 112
Servicing the Disk Backplane (FRU) 117
Disk Backplane Configurations 118
▼ Remove the Disk Backplane 119
▼ Install the Disk Backplane 122
Servicing the Front Indicator Module (FRU) 125
▼ Remove the Front Indicator Module 125
▼ Install the Front Indicator Module 127
Servicing the Motherboard (FRU) 127
▼ Remove the Motherboard 128
▼ Install the Motherboard 135
Servicing the SAS Cables (FRUs) 138
▼ Remove Storage Drive SAS Cables 139
▼ Install Storage Drive SAS Cables 141

Returning the Server to Operation 143


Removing and Installing Server Filler Panels 143
▼ Remove and Install Filler Panels 144
▼ Install the Server Top Cover 145
▼ Remove Antistatic Measures 146
▼ Reinstall the Server Chassis Into the Rack 146

Contents vii
▼ Return the Server to the Normal Rack Position 148
▼ Reconnect Data Cables and Power Cords 149
▼ Power On the Server 150

Identifying the Server Ports 153


Gigabit Ethernet Ports 153
Network Management Port 154
Serial Management Port 155
Video Connector 157
USB Ports 158

Setting Up BIOS Configuration Parameters 161


Managing the BIOS Configuration 161
Accessing the BIOS Setup Utility 162
BIOS Setup Utility Menus 162
BIOS Key Mappings 163
▼ Access BIOS Setup Utility Menus 164
▼ Navigate BIOS Setup Utility Menus 165
Using Legacy or UEFI BIOS 167
Selecting Legacy BIOS or UEFI BIOS Boot Mode 167
Switching Between Legacy BIOS and UEFI BIOS 168
UEFI BIOS Boot Mode Advantages 169
Configuration Utilities for Add-In Cards 169
Using BIOS for Resource Allocation 170
Legacy Option ROM Allocation 170
I/O Resource Allocation 171
Common BIOS Setup Utility Tasks 172
▼ Verify BIOS Factory Default Settings 172
▼ Select Legacy BIOS or UEFI BIOS Boot Mode 173

viii Sun Server X4-2 Service Manual • May 2014


▼ Select the Boot Device 175
▼ Configure iSCSI Virtual Drives 176
▼ Enable or Disable Oracle System Assistant 184
▼ Configure TPM Support 186
▼ Configure SP Network Settings 189
▼ Configure Option ROM Settings 192
▼ Configure I/O Resource Allocation 193
▼ Exit BIOS Setup Utility 194

BIOS Setup Utility Menu Options 197


BIOS Main Menu Selections 198
BIOS Advanced Menu Selections 203
BIOS IO Menu Selections 213
BIOS Boot Menu Selections 217
UEFI Driver Control Menu Selections 221
BIOS Save & Exit Menu Selections 225

Monitoring Components and Identifying SNMP Messages 227


Monitoring Component Health and Faults Using Oracle ILOM 227
Monitoring System Components 228
System Chassis Components 229
Cooling Unit Components 231
Disk Backplane Components 232
Memory Device Components 232
Power Unit Components 233
Processor Components 235
System Board Components 235
System Firmware Components 237
Hard Disk Drive Components 238

Contents ix
Identifying SNMP Trap Messages 239
Generic Host Events 240
Environmental Events 240
Hard Disk Drive Events 242
Power Events 243
Fan Events 246
Memory Events 248
Entity Presence Events 253
Physical Presence Events 254

Index 257

x Sun Server X4-2 Service Manual • May 2014


Using This Documentation

This service manual explains how to remove and replace parts in the Sun Server
X4-2, and how to troubleshoot and maintain the system.

This document is intended for system administrators, network administrators, and


service technicians who have an understanding of server systems.

This section describes how to get the latest software and firmware, documentation
and feedback, and support and accessibility information.
■ “Getting the Latest Software and Firmware” on page xi
■ “About This Documentation” on page xii
■ “Related Documentation” on page xii
■ “Feedback” on page xii
■ “Access to Oracle Support” on page xiii

Getting the Latest Software and


Firmware
Firmware, drivers and other hardware-related software for each Oracle x86 server,
server module (blade), and blade chassis are updated periodically.

You can obtain the latest software in one of three ways:


■ Oracle System Assistant – This is a factory-installed option for Oracle x86 servers.
It has all the tools and drivers you need and is built into the server.
■ My Oracle Support: http://support.oracle.com
■ Physical media request

xi
For more information, see the Sun Server X4-2 Installation Guide, “Getting Server
Firmware and Software Updates” on page 31.

About This Documentation


This documentation set is available in both PDF and HTML formats. The information
is presented in topic-based organization (similar to online help) and therefore does
not include chapters, appendices, or section numbering.

A PDF document that includes all information on a particular topic (such as


hardware installation or product notes) can be generated by clicking the PDF button
in the upper left corner of an HTML page.

Related Documentation

Documentation Link

All Oracle documentation http://www.oracle.com/documentation


Sun Server X4-2 http://www.oracle.com/goto/X4-2/docs
Oracle X4 Series Servers http://www.oracle.com/goto/x86AdminDiag/docs
Administration Guide
Oracle Integrated Lights Out http://www.oracle.com/goto/ILOM/docs
Manager (ILOM) 3.1
Oracle Hardware http://www.oracle.com/goto/OHMP/docs
Management Pack 2.2

Feedback
You can provide feedback on this documentation at:

http://www.oracle.com/goto/docfeedback

xii Sun Server X4-2 Service Manual • May 2014


Access to Oracle Support
Oracle customers have access to electronic support through My Oracle Support. For
information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=
info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs
if you are hearing impaired.

Using This Documentation xiii


xiv Sun Server X4-2 Service Manual • May 2014
About the Sun Server X4-2

These sections describe the controls, connectors, status indicators, system


components, and replaceable components of the server.

Description Links

Review the product description. “Product Description” on page 1


Learn about server controls and “About Controls and Connectors” on page 2
connectors.
Learn about server and component status “About Server and Component Status
indicators. Indicators” on page 6
Learn about system components. “About System Components” on page 15

Product Description
The Sun Server X4-2 is an enterprise-class, one rack unit (1U) server. It supports the
following components:
■ Up to two Intel processors. Processors with the following capabilities are
supported:
■ 2.7 GHz, 12-core, 130W
■ 3.0 GHz, 10-core, 130W
■ 2.6 GHz, 8-core, 95W
■ 2.6 GHz, 6-core, 80W
■ 2.5 GHz, 4-core, 80W
■ Up to 8 DIMMs per processor for a maximum of 16 DDR3 DIMMs and a
maximum of 512 GB of memory on dual-processor systems. DIMM sizes of 8 GB,
16 GB, and 32 GB are supported.

1
Note – A maximum of eight DIMMs for a maximum of 256 GB are supported in
single-processor systems.

■ Four PCIe Gen3 slots in dual-processor systems: three external slots and one
internal. PCIe slot 1, which is an external slot, is nonfunctional in single-processor
systems.
■ Storage drive configurations can include both hard disk drives (HDDs) or solid
state drives (SSDs). Supported storage drive configurations include:
■ Eight 2.5-inch hot-pluggable SAS HDDs/SATA SSDs
■ Four 2.5-inch hot-pluggable SAS HDDs/SATA SSDs with DVD
■ Two hot-pluggable, redundant power supplies.
■ An on-board Oracle Integrated Lights Out Manager (Oracle ILOM) service
processor (SP) based on the AST2300 chip.
■ The Oracle System Assistant server setup tool, which is embedded on a
preinstalled USB flash drive.

About Controls and Connectors


The following sections describe the controls, indicators, connectors, and drives
located on the front and rear panels.
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5

Related Information
■ “About Server and Component Status Indicators” on page 6
■ “About System Components” on page 15
■ “Illustrated Parts Breakdown” on page 15

2 Sun Server X4-2 Service Manual • May 2014


Front Panel Controls and Indicators on a System
With Eight 2.5-inch Drives
The following figure shows the controls, status indicators (LEDs), connectors, and
drives on the front panel of a Sun Server X4-2 configured with eight 2.5-inch storage
drives.

FIGURE: Front Panel View of a Server With Eight 2.5-inch Drives

Figure Legend

1 Product Serial Number (PSN) label and 10 System Over Temperature Warning LED:
Radio Frequency Identification (RFID) tag amber
2 Locator LED/Locator button: white 11 Storage drive 0
3 USB 2.0 connectors (2) 12 Storage drive 1
4 Service Required LED: amber 13 Storage drive 2
5 Power/OK LED: green 14 Storage drive 3
6 Power button 15 Storage drive 4
7 SP OK LED: green 16 Storage drive 5
8 Top Fan Fault LED: amber 17 Storage drive 6
9 Rear Power Supply (PS) Fault LED: amber 18 Storage drive 7 (In Oracle Engineered
Systems, storage drive 7 might be populated
with a remote battery module for the host bus
adapter (HBA) card.)

About the Sun Server X4-2 3


Related Information
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5

Front Panel Controls and Indicators on a System


With Four 2.5-inch Drives and DVD Drive
The following figure shows the controls, status indicators (LEDs), connectors, and
drives on the front panel of a Sun Server X4-2 configured with four 2.5-inch storage
drives and a SATA DVD drive.

FIGURE: Front Panel View of a Server With Four 2.5-inch Drives and SATA DVD Drive

Figure Legend

1 Product Serial Number (PSN) label and 9 Rear Power Supply Fault LED: amber
Radio Frequency Identification (RFID) tag
2 Locator LED/Locator button: white 10 System Over Temperature Warning LED:
amber
3 USB 2.0 connectors (2) 11 Storage drive 0 (optional)
4 Service Required LED: amber 12 Storage drive 1
5 Power/OK LED: green 13 Storage drive 2

4 Sun Server X4-2 Service Manual • May 2014


Figure Legend (Continued)

6 Power button 14 Storage drive 3


7 SP OK LED: green 15 SATA DVD drive
8 Top Fan Fault LED: amber 16 Not applicable

Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Server Back Panel View” on page 5

Server Back Panel View


The following figure shows the Sun Server X4-2 back panel and the location of power
supplies, status indicators (LEDs), connectors, and PCIe slots.

FIGURE: Server Back Panel View

Figure Legend

1 Power Supply (PS) 0 9 Oracle Integrated Lights Out Manager (ILOM)


service processor (SP) network management
10/100BASE-T port (NET MGT)
2 Power Supply (PS) 0 status indicators: 10 Serial management (SER MGT)/RJ-45 serial
Service Required LED: amber port
AC OK LED: green
3 Power Supply (PS) 1 11 Network (NET) 100/1000/10000 port: NET 3
(Nonfunctional in single-processor systems.)

About the Sun Server X4-2 5


Figure Legend (Continued)

4 Power Supply (PS) 1 status indicators: 12 Network (NET) 100/1000/10000 port: NET 2
Service Required LED: amber, (Nonfunctional in single-processor systems.)
AC OK LED: green
5 System status indicators: 13 Network (NET) 100/1000/10000 port: NET 1
Locator LED: white,
Service Required LED: amber,
Power/OK LED: green
6 PCIe card slot 1 (Nonfunctional in 14 Network (NET) 100/1000/10000 port: NET 0
single-processor systems.)

7 PCIe card slot 2 15 USB 2.0 connectors (2)


8 PCIe card slots 3 and 4 (Slot 4 is the primary 16 DB-15 video connector
host bus adapter (HBA) card slot. This slot is
internal and is not visible from the rear of the
server. The server supports a maximum of
one HBA card for controlling and managing
the server storage drives.)

Note – All of the PCIe slots comply with the PCI Express 3.0 specification and can
accommodate 25 watt PCIe3 cards.

Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “About System Components” on page 15

About Server and Component Status


Indicators
These sections describe the status indicators (LEDs) located on the front and rear of
the server, including those found on components and ports.
■ “Server General Status Indicators” on page 7
■ “Server Fan Status Indicators” on page 9
■ “Storage Drive Status Indicators” on page 10

6 Sun Server X4-2 Service Manual • May 2014


■ “Power Supply Status Indicators” on page 11
■ “Network Management Port Status Indicators” on page 11
■ “Ethernet Ports Status Indicators” on page 12
■ “Motherboard Status Indicators” on page 13

Related Information
■ “About Controls and Connectors” on page 2
■ “Service Troubleshooting Task List” on page 21

Server General Status Indicators


There are seven, system-level status indicators (LEDs), some of which are located on
both the server front panel and the server back panel.

About the Sun Server X4-2 7


TABLE: Server General Status Indicators

Status
Indicator
Name Icon/Label Colors State Meaning

Locator LED White • OFF – Server is operating normally.


and button • FAST BLINK – Use Oracle ILOM to activate this LED to enable you to
locate a particular system quickly and easily.
• Pressing the Locate button will toggle the LED fast blink on or off.
Service Amber • OFF – The server is operating normally.
Required • STEADY ON – A fault is present on server. This LED lights whenever a
fault indicator lights for a replaceable component on the server.
Note - The lighting of this indicator is always accompanied by a system
console message that includes a recommended service action.
Power/OK Green Indicates the operational state of the chassis. This indicator can be in the
following states:
• OFF – AC power is not present or the Oracle ILOM boot is not complete.
• STEADY BLINK – Standby power is on, but the chassis power is off and
the Oracle ILOM SP is running.
• SLOW BLINK – Startup sequence has been initiated on the host. This
pattern should begin soon after you power on the server. This status
indicates either: (1) POST code checkpoint tests are running on the server
host system, or (2) the host is transitioning from the powered-on state to
the standby state on shutdown.
• STEADY ON – The server is powered on, and all host POST code
checkpoint tests are complete. The server is in one of the following
states: 1) the server host is booting the operating system (OS), 2) the
server host is running the OS.
SP OK Green • OFF – Service processor (SP) is not running.
• SLOW BLINK – SP is booting.
• STEADY ON – SP is fully operational.

8 Sun Server X4-2 Service Manual • May 2014


TABLE: Server General Status Indicators (Continued)

Status
Indicator
Name Icon/Label Colors State Meaning

Top Fan TOP FAN Amber Indicates that one (or more) of the internal fan modules has failed.
• OFF – Indicates steady state; no service is required.
• STEADY ON – Indicates service required; service the fan modules,
Rear Power REAR PS Amber Indicates that one of the server power supplies has failed.
Supply Fault • OFF – Indicates steady state; no service is required.
• STEADY ON – Indicates service required; service the power supply.
System Over Amber • OFF – Normal operation; no service is required.
Temperature • STEADY ON – The system is experiencing an overtemperature warning
Warning condition.
Note - This is a warning indication, not a fatal overtemperature. Failure to
correct this might result in the system overheating and shutting down
unexpectedly.

Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5

Server Fan Status Indicators


Each fan module has one bicolored status indicator (LED). The LEDs are located on
the chassis mid-wall adjacent to and aligned with the fan modules and are visible
when the top cover fan door is open.

TABLE: Server Fan Status Indicators

Status
Indicator
Name Icon Color State Meaning

Fan Status None Bicolored: • Amber – The fan module is faulty. The front TOP FAN LED and the
Amber/Green front and rear panel Service Required LEDs are also lit if the system
detects a fan module fault.
• Green – The fan module is correctly installed and operating within
specification.

About the Sun Server X4-2 9


Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Fan Modules (CRU)” on page 50

Storage Drive Status Indicators


There are three status indicators (LEDs) on each drive.

TABLE: Server Front Storage Drive Indicators

Status
Indicator
Name Icon Color State Meaning

OK to Blue • STEADY ON – The storage drive can be removed safely during a


Remove hot-plug operation.
• OFF – The storage drive has not been prepared for removal.

Service Amber • OFF – The storage drive is operating normally.


Required • STEADY ON – The system has detected a fault with the storage drive.

OK/Activity Green • OFF – Power is off or the installed drive is not recognized by the system.
• STEADY ON – The drive is engaged and is receiving power.
• STEADY BLINK – There is disk activity. The LED blinks on and off to
show activity.

Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Storage Drives (CRU)” on page 45

10 Sun Server X4-2 Service Manual • May 2014


Power Supply Status Indicators
There are two status indicators (LEDs) on each power supply. These indicators are
visible from the rear of the server.

TABLE: Server Power Supply Indicators

Status
Indicator
Name Icon Color State Meaning

AC OK/DC Green • OFF – No AC power is present.


OK • SLOW BLINK – Normal operation. Input power is
within specification. DC output voltage is not
enabled.
• STEADY ON – Normal operation. Input AC power
and DC output voltage are within specification.
Service Amber • OFF – Normal operation. No service action is
Required required.
• STEADY ON – The power supply (PS) has detected
a PS fan failure, PS overtemperature, PS over
current, or PS over or under voltage.

Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Power Supplies (CRU)” on page 55

Network Management Port Status Indicators


The server has one 10/100BASE-T Ethernet management domain interface, labeled
NET MGT. There are two status indicators (LEDs) on this port. These indicators are
visible from the rear of the server.

About the Sun Server X4-2 11


TABLE: Network Management Port Status Indicators

Status
Indicator
Name Location Color State and Meaning

Link speed Top left Bicolored: • Amber ON – 10BASE-T link.


Amber/Green • Green ON – 100BASE-T link.
• OFF – No link or link down.
• FLASHING – No function.
Activity Top right Green • ON – No function.
• OFF – No activity.
• FLASHING – Packet activity.

Related Information
■ “Network Management Port” on page 154
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Power Supplies (CRU)” on page 55

Ethernet Ports Status Indicators


The server has four Ethernet ports (NET 3, NET 2, NET 1, and NET 0). There are two
status indicators on each port. These indicators are visible from the rear of the server.

Note – Ethernet ports NET 2 and NET 3 are nonfunctional in single-processor


systems.

12 Sun Server X4-2 Service Manual • May 2014


TABLE: Gigabit Ethernet Port Status Indicators

Status
Indicator
Name Location Color State and Meaning

Activity Top left Green • ON – No function.


• OFF– No activity.
• FLASHING – Packet activity.
Link speed Top right Bicolored: • Amber ON— 100BASE-T link.
Amber/Green • Green ON– 1000/10GBBASE-T link.
• OFF – No link or link down.
• FLASHING – No function.

Related Information
■ “Gigabit Ethernet Ports” on page 153
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Power Supplies (CRU)” on page 55

Motherboard Status Indicators


The motherboard and modules that are installed on the motherboard contain several
status indicators (LEDs), which are described in the following sections:
■ “DDR3 DIMM Fault Status Indicators” on page 13
■ “Processor Fault Status Indicators” on page 14
■ “Fault Remind Status Indicator” on page 14
■ “STBY PWRGD Status Indicator” on page 14

DDR3 DIMM Fault Status Indicators


Each of the 16 DDR3 DIMM sockets on the motherboard has an amber fault status
indicator (LED) associated with it. If Oracle ILOM determines that a DIMM is faulty,
pressing the Fault Remind button on the motherboard signals the service processor
to light the fault LEDs associated with the faulted DIMMs.

About the Sun Server X4-2 13


Processor Fault Status Indicators
The motherboard includes a fault status indicator (LED) adjacent to each of the two
processor sockets. These LEDs indicate when a processor is faulty. For example, if on
reboot the BIOS detects that there are uncorrectable processor errors recorded in the
machine check architecture (MCA) registers left over from the previous boot, then the
BIOS and Oracle ILOM work together to record and diagnose these errors. If it is
determined that a processor is faulty, pressing the Fault Remind button on the
motherboard signals the service processor to light the fault LED associated with the
faulted processor.

Fault Remind Status Indicator


This status indicator (LED) is located next to the Fault Remind button and is
powered from the super capacitor that powers the fault LEDs on the motherboard.
This LED lights to indicate that the fault remind circuitry is working properly in
cases where no components have failed and, as a result, none of the component fault
LEDs illuminate.

STBY PWRGD Status Indicator


The service instructions for all server internal components require that all AC power
be removed from the power supplies prior to removing the server top cover. This
green status indicator (LED) is labeled STBY PWRGD and is located on the rear of the
server near PCIe slot 2.

Note – If a PCIe card is installed in PCIe slot 2, this LED might not be visible.

The STBY PWRGD LED lights to inform the service technician that the motherboard
is receiving standby power from at least one of the power supplies. This LED is
provided to help prevent service actions on the server internal components while the
AC power cords are installed and power is being supplied to the server.

Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Illustrated Parts Breakdown” on page 15

14 Sun Server X4-2 Service Manual • May 2014


About System Components
These sections describe the components of the server:
■ “Illustrated Parts Breakdown” on page 15
■ “Customer-Replaceable Units” on page 17
■ “Field-Replaceable Units” on page 18
■ “Battery Module” on page 19

Related Information
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61
■ “Servicing FRUs” on page 99

Illustrated Parts Breakdown


The following figure identifies the major components of the server.

About the Sun Server X4-2 15


FIGURE: Server Illustrated Parts Breakdown

Figure Legend

1 Server chassis for eight 2.5-inch storage 10 DIMMs


drives Note: A maximum of eight DIMMs are
supported in single-processor systems and
the DIMMs must be installed in sockets
associated with processor 0 (P0). No DIMM
filler panels are required in vacant DIMM
sockets associated with processors 0 (P0) or
1 (P1).
2 Server chassis for four 2.5-inch storage 11 Battery
drives and DVD drive
3 SATA DVD drive 12 PCIe cards and the internal HBA card
Note: PCIe slot 1 is nonfunctional in
single-processor systems.

16 Sun Server X4-2 Service Manual • May 2014


Figure Legend (Continued)

4 Four and eight 2.5-inch storage drive 13 Top cover


configurations (In Oracle Engineered
Systems, storage drive 7 in eight-drive
systems might be populated with a remote
battery module for the HBA card.)
5 Front indicator module for server with four or 14 PCIe riser
eight 2.5-inch storage drives
6 Disk backplanes 15 USB flash drives
7 Fan modules 16 Processor heatsinks
Note: In single-processor systems, neither a
heatsink nor a processor socket filler are
installed in the processor socket 1 (P1). To
protect the delicate processor socket pins,
the cover that comes on the motherboard
from manufacturing is left in place.
8 Chassis mid-wall 17 Motherboard
9 Processors 18 Power supplies
Note: There is only one processor in
single-processor systems and that processor
is located in processor socket 0 (P0).

Customer-Replaceable Units
The following table lists the customer-replaceable units (CRUs) in the server and
directs you to the replacement instructions.

CRU Description Replacement Instructions

Battery Lithium coin-cell battery that powers the “Servicing the Battery (CRU)” on page 96
CMOS BIOS and real-time clock.
DIMMs Add or replace memory in the system. “Servicing the DIMMs (CRU)” on page 62
Storage drives Supports SAS hard-disk drives (HDDs) or “Servicing Storage Drives (CRU)” on page 45
SATA solid-state drives (SSDs) and a DVD
drive.
• Four-drive configuration contains four
2.5-inch storage drives and a DVD drive
• Eight-drive configuration contains eight
2.5-inch storage drives
Note - In Oracle Engineered Systems,
storage drive 7 in eight-drive systems might
be populated with a remote battery module
for the HBA card. The battery module is not
a customer-replaceable unit.

About the Sun Server X4-2 17


CRU Description Replacement Instructions

DVD drive DVD drive on configurations with four “Servicing the DVD Drive (CRU)” on page 91
2.5-inch storage drives.
Fan modules Contains four fan modules for cooling the “Servicing Fan Modules (CRU)” on page 50
motherboard assembly and installed
components.
PCIe cards Optional add-on cards that can expand the “Servicing PCIe Cards (CRU)” on page 84
functionality of the server.
PCIe risers Houses and connects the PCIe cards. “Servicing PCIe Risers (CRU)” on page 74
Power supplies Two fully redundant AC power supplies. “Servicing Power Supplies (CRU)” on page 55

Related Information
■ “Field-Replaceable Units” on page 18
■ “Illustrated Parts Breakdown” on page 15
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61

Field-Replaceable Units
The following table lists the field-replaceable units (FRUs) in the server and directs
you to the replacement instructions.

FRU Description Replacement Instructions

Processor Carries out the instructions of the system. “Servicing Processors (FRU)” on page 100
Disk backplane Serves as the interface between storage “Servicing the Disk Backplane (FRU)” on
drives and the host bus adapter (HBA) card. page 117
Front indicator Contains the front panel controls, indicators, “Servicing the Front Indicator Module (FRU)”
module (FIM) and USB ports. on page 125
Motherboard Provides connectors for the fans, DIMMs, “Servicing the Motherboard (FRU)” on
assembly processor(s), PCIe risers, and internal USB page 127
ports, and power supplies.
Internal HBA Serve to connect the disk backplane to the “Servicing the SAS Cables (FRUs)” on
SAS controller the internal host bus adapter (HBA) card. page 138
cables

18 Sun Server X4-2 Service Manual • May 2014


Related Information
■ “Customer-Replaceable Units” on page 17
■ “Illustrated Parts Breakdown” on page 15
■ “Servicing FRUs” on page 99

Battery Module
In Oracle Engineered Systems, storage drive 7 might be populated with a remote
battery module for the host bus adapter (HBA) card.

Caution – The battery module is not a customer-replaceable unit (CRU) and should
not be removed or replaced by customers. The battery module should be removed or
replaced only by Oracle field service personnel.

The battery module is hot-pluggable and provides the backup power subsystem for
the Sun Storage 6 Gb SAS PCIe RAID Internal Host Bus Adapter (HBA):
SG-SAS6-R-INT-Z. It enables Oracle field service personnel to replace the battery at
the end of its service life without requiring the server to be powered off.

Related Information
■ “Servicing Storage Drives (CRU)” on page 45

About the Sun Server X4-2 19


20 Sun Server X4-2 Service Manual • May 2014
Troubleshooting the Server

These sections introduce the diagnostic tools and strategies available to help you
diagnose problems with the system.

Description Links

Review the tasks used to locate a specific “Service Troubleshooting Task List” on
problem with the system. page 21
Understand the diagnostic system “Diagnostic Tools” on page 22
indicators, utilities, and commands
available.
Gather information about the system to “Gather Service Information” on page 24
help a service engineer or technician work
on your system.
Locate the server serial number. “Locate the Server Serial Number” on page 25
Inspect the system methodically to locate a “Inspecting the System” on page 25
faulty component or components.

Related Information
■ “About the Sun Server X4-2” on page 1
■ “Preparing for Service” on page 29
■ “Returning the Server to Operation” on page 143

Service Troubleshooting Task List


Use the list in following table as a sequence for troubleshooting the server.

21
TABLE: Troubleshooting Task List

No. Description Section or Document

1 Gather initial service information. “Gather Service Information” on page 24


2 Investigate power-on problems. “Troubleshoot Power Problems” on page 26
3 Perform external visual inspection “Inspect the Server Externally” on page 26
and internal visual inspection. “Inspect Internal Server Components” on
page 26
4 View service processor logs and Oracle Integrated Lights Out Manager (ILOM)
sensor information. 3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs
5 Run diagnostics. Oracle x86 Servers Diagnostics, Applications, and
Utilities Guide for Servers With Oracle ILOM 3.1
at:
http://www.oracle.com/goto/x86AdminD
iag/docs

Related Information
■ “About the Sun Server X4-2” on page 1
■ “Diagnostic Tools” on page 22

Diagnostic Tools
There are a variety of diagnostic tools, commands, and indicators you can use to
monitor and troubleshoot the server:
■ LEDs – These indicators provide a quick visual notification of the status of the
server and of some of the CRUs and FRUs.
■ Oracle ILOM firmware – This firmware is located on the service processor and
provides a comprehensive service portal using a command-line interface (CLI) and
browser user interface (BUI) for
■ lights-out management capabilities (such as remote power-on, power-off, etc.)
■ monitoring the health of the environmental subsystem (such as power, fans,
temperature, cover interlock, etc.),
■ and fault management and automated diagnosis capabilities during server
initialization (such as QuickPath Interconnect code and Memory Reference
code) and server runtime

22 Sun Server X4-2 Service Manual • May 2014


■ Pc-Check – Accessed through Oracle ILOM, the DOS-based Pc-Check utility tests
motherboard components such as processor, memory, and I/O, as well as ports
and slots. If enabled through Oracle ILOM, this utility will run each time the
system powers on. For information about Pc-Check, refer to the Oracle X86 Servers
Diagnostics, Applications, and Utilities Guide for Servers With Oracle ILOM 3.1 at
http://www.oracle.com/goto/x86AdminDiag/docs.
■ SNMP– Simple Network Management Protocol (SNMP) traps are generated by
the SNMP agents that are installed on the SNMP devices being managed by
Oracle ILOM. Oracle ILOM receives the SNMP traps and converts them into
SNMP event messages that appear in the event log.
■ POST – Power-on self-test (POST) performs diagnostics on system components
upon system power-on and resets to ensure the integrity of those components.
POST messages are displayed and logged in the BIOS event logs. POST works
with Oracle ILOM to take faulty components offline, if needed.
■ Oracle Solaris OS Diagnostic Tools
■ Oracle Solaris OS Predictive Self-Healing (PSH) – The PSH technology
provides automated diagnosis of error events encountered with the processor,
memory subsystem, and integrated I/O subsystem during runtime. The ability
of PSH to off-line faulty processors and retire memory pages during runtime
enhances system availability and prevents future interruptions. The Oracle
Solaris OS PSH technology in conjunction with ILOM and BIOS provide
extensive fault management architecture for placing processors offline and
disabling DIMMs.
■ Log files and console messages – These items provide the standard Oracle
Solaris OS log files and investigative commands that can be accessed and
displayed on the device of your choice.
■ Oracle VTS software – This application exercises the system, provides
hardware validation, and discloses possible faulty components with
recommendations for repair.

The LEDs, Oracle ILOM, Oracle Solaris OS PSH, and many of the log files and
console messages are integrated. For example, Oracle Solaris software will display a
detected fault, log it, pass information to Oracle ILOM where it will be logged, and,
depending on the fault, might cause one or more LEDs to light.

Related Information
■ “About the Sun Server X4-2” on page 1
■ Oracle Solaris OS documentation set at:
■ Oracle Solaris 10 1/13 information library at:
http://docs.oracle.com/cd/E26505_01/index.html
■ Oracle Solaris 11.1 information library at:
http://docs.oracle.com/cd/E26502_01/index.html

Troubleshooting the Server 23


■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs
■ Oracle x86 Servers Diagnostics, Applications, and Utilities Guide for Servers With Oracle
ILOM 3.1 at:
http://www.oracle.com/goto/x86AdminDiag/docs
■ Oracle VTS documentation set at:
http://docs.oracle.com/cd/E19719-01/index.html

▼ Gather Service Information


The first step in determining the cause of a problem with the server is to gather
information for the service call paperwork or the onsite personnel. Follow these
general guidelines when you begin troubleshooting.

1. Collect information about the following items:


■ Events that occurred prior to the failure
■ Whether any hardware or software was modified or installed
■ Whether the server was recently installed or moved
■ How long the server exhibited symptoms
■ The duration or frequency of the problem

2. Document the server settings before you make any changes.


If possible, make one change at a time in order to isolate potential problems. In
this way, you can maintain a controlled environment and reduce the scope of
troubleshooting.

3. Note the results of any change that you make. Include any errors or
informational messages.

4. Check for potential device conflicts before you add a new device.

5. Check for version dependencies, especially with third-party software.

Related Information
■ “Diagnostic Tools” on page 22
■ “Locate the Server Serial Number” on page 25

24 Sun Server X4-2 Service Manual • May 2014


▼ Locate the Server Serial Number
● To locate the server serial number, do one of the following:
■ From the front of the server, look at the left side of the front panel to locate the
server serial number. The serial number is located on the Radio-frequency
identification (RFID) tag on the front panel, next to the general status
indicators. For illustrations of the server front panel, see “About Controls and
Connectors” on page 2.
■ Refer to the service label that is attached to the top cover of the server. This
label includes the serial number.
■ Locate the yellow Customer Information Sheet (CIS) attached to your server
packaging. This sheet includes the serial number.
■ From the Oracle ILOM command-line interface (CLI), enter the show /System
command or go to the System Information Summary page in the Oracle ILOM
web browser interface.

Related Information
■ “Diagnostic Tools” on page 22
■ “Gather Service Information” on page 24

Inspecting the System


Controls that have been improperly set and cables that are loose or improperly
connected are common causes of problems with hardware components. Follow these
procedures to locate common problems with the system.
■ “Troubleshoot Power Problems” on page 26
■ “Inspect the Server Externally” on page 26
■ “Inspect Internal Server Components” on page 26

Related Information
■ “About the Sun Server X4-2” on page 1
■ “Preparing for Service” on page 29

Troubleshooting the Server 25


▼ Troubleshoot Power Problems
1. If the server is powered off, power on the server.
See “Power On the Server” on page 150.
■ If the server powers on, go to “Inspect the Server Externally” on page 26.
■ If the server does not power on, go to Step 2.

2. Check that power cords are attached firmly to the server power supplies and to
the power source.

Related Information
■ “Power On the Server” on page 150
■ “Inspect the Server Externally” on page 26
■ “Servicing Power Supplies (CRU)” on page 55

▼ Inspect the Server Externally


1. Inspect the external status indicators (LEDs), which can indicate component
malfunctions.
For the LED locations and descriptions of their behavior, see “About Server and
Component Status Indicators” on page 6.

2. Verify that nothing in the server environment is blocking airflow or making a


contact that could short out power.

3. If the problem is not evident, continue with the next section, “Inspect Internal
Server Components” on page 26.

Related Information
■ “About the Sun Server X4-2” on page 1
■ “Inspect Internal Server Components” on page 26

▼ Inspect Internal Server Components


1. Power down the server from main power mode to standby power mode.
■ Graceful power down – Notify users and gracefully power down the system.
■ Immediate power down – Power down the system quickly.
See “Powering Down the Server” on page 33 for instructions.

26 Sun Server X4-2 Service Manual • May 2014


2. Disconnect the AC power cables from the server, extend the server to the
maintenance position, and remove the server top cover.
See “Preparing the Server for Component Replacement” on page 33.

3. Inspect the internal status indicators (LEDs), which can indicate component
malfunction.
For the LED locations and descriptions of their behavior, see “Motherboard Status
Indicators” on page 13.
To light these LEDs, press and hold down the Fault Remind button, which is
located on the motherboard. For more information on the Fault Remind button,
see “Using the Fault Remind Button” on page 70.

4. Verify that there are no loose or improperly seated components.

5. Verify that all cables inside the system are firmly and correctly attached to their
appropriate connectors.

6. Verify that any components that you ordered separately and were not installed
at the factory are qualified and supported.
Check with your customer representative for information about which PCIe cards
and DIMMs are supported.

7. Check that the installed DIMMs comply with the supported DIMM population
rules and configurations.
For more information, see “DIMM Population Rules” on page 67.

8. Return the server to operation.


See “Returning the Server to Operation” on page 143.

9. Press and release the Power button on the server front panel.
When the main power is applied to the server, the Power/OK indicator next to the
Power button blinks slowly until the OS is ready. When the OS is ready, the
Power/OK indicator remains lit. For more information about the indicator, see
“Server General Status Indicators” on page 7.

10. If the problem with the server is not evident, then log in to either the Oracle
ILOM Fault Management Shell or Oracle Solaris service portal and use the fault
management command fmadm faulty to list any faults that might be present
on the server.
For instructions, see the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at http://www.oracle.com/goto/ILOM/docs.

Related Information
■ “Preparing for Service” on page 29
■ “About Server and Component Status Indicators” on page 6

Troubleshooting the Server 27


■ “Returning the Server to Operation” on page 143

28 Sun Server X4-2 Service Manual • May 2014


Preparing for Service

These sections describe safety considerations and provide prerequisite procedures


and information to replace components within the server.

Description Links

Understand the safety precautions, “Safety Precautions” on page 29


understand the server FRU top-level “FRU TLI Auto-Update” on page 30
indicator, understand the safety symbols, “Safety Symbols” on page 30
and take ESD precautions prior to
“Electrostatic Discharge Safety” on page 31
removing or installing parts in the server.
Assemble the required tools. “Required Tools” on page 32
Before working with components within “Preparing the Server for Component
the server, power down the server and Replacement” on page 33
prepare for servicing.

Related Information
■ “Returning the Server to Operation” on page 143

Safety Precautions
For your protection, observe the following safety precautions when setting up your
equipment:
■ Follow all standard cautions, warnings, and instructions marked on the
equipment and described in the online Sun Server X4-2 Safety and Compliance Guide
and in the printed Important Safety Information for Oracle’s Hardware Systems.
■ Ensure that the voltage and frequency of your power source match the voltage
and frequency inscribed on the equipment’s electrical rating label.
■ Follow the electrostatic discharge safety practices as described in “Electrostatic
Discharge Safety” on page 31.

29
■ Disconnect both power supply cords before servicing components.

Related Information
■ “Safety Symbols” on page 30
■ “Electrostatic Discharge Safety” on page 31

FRU TLI Auto-Update


Oracle ILOM includes a top-level indicator (TLI) auto-update feature that ensures
that the TLI stored in the server field-replaceable units (FRUs) is always correct. The
TLI, which is unique to each server, is used to track the server service entitlement
and warranty coverage. When a server requires service, the server TLI is used to
verify that the warranty on the server has not expired.

The TLI is stored in the FRUID (field-replaceable unit identifiers) of these


components: power supply 0 (PSU 0), motherboard (MB), and disk backplane (DBP).

The TLI components stored in each component FRUID include:


■ Product name
■ PPN (product part number)
■ PSN (product serial number)

When a server FRU that contains the TLI is removed and a replacement module
installed, the TLI of the replacement module is programmed by Oracle ILOM to
contain the same TLI as the other two modules.

Safety Symbols
The following symbols might appear in this book. Note their meanings.

Caution – There is a risk of personal injury or equipment damage. To avoid


personal injury or equipment damage, follow the instructions.

30 Sun Server X4-2 Service Manual • May 2014


Caution – The surface of the component is hot. Avoid contact. Surfaces are hot and
might cause personal injury if touched.

Caution – Hazardous voltages are present. To reduce the risk of electric shock and
danger to personal health, follow the instructions.

Related Information
■ “Safety Precautions” on page 29
■ “Electrostatic Discharge Safety” on page 31

Electrostatic Discharge Safety


Devices that are sensitive to electrostatic discharge (ESD), such as the motherboard,
PCIe cards, drives, processors, and memory cards require special handling.

Caution – The boards and drives contain electronic components that are extremely
sensitive to static electricity. Ordinary amounts of static electricity from clothing or
the work environment can destroy components. Do not touch the components along
their connector edges.

Do the following when handling ESD-sensitive components:


■ Use an antistatic wrist strap.
Wear an antistatic wrist strap and use an antistatic mat when handling
components such as drive assemblies, boards, or cards. When servicing or
removing server components, attach an antistatic strap to your wrist and then to a
metal area on the chassis. Then disconnect the power cords from the server.
Following this practice equalizes the electrical potentials between you and the
server.

Note – An antistatic wrist strap is not included in the Ship Kit for the server.
However, antistatic wrist straps are included with options and components.

■ Use an antistatic mat.

Preparing for Service 31


Place ESD-sensitive components such as the motherboard, memory DIMMs, and
other printed circuit boards on an antistatic mat. The following items can be used
as an antistatic mat:
■ An antistatic bag used to wrap an Oracle replacement part
■ An Oracle ESD mat (orderable item)
■ A disposable ESD mat (shipped with some replacement parts or optional
system components)

Related Information
■ “Safety Precautions” on page 29
■ “Safety Symbols” on page 30
■ “Preparing the Server for Component Replacement” on page 33
■ “Returning the Server to Operation” on page 143

Required Tools
The server can be serviced with the following tools:
■ Antistatic wrist strap
■ Antistatic mat
■ No. 2 Phillips screwdriver

Related Information
■ “Preparing for Service” on page 29
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61
■ “Servicing FRUs” on page 99

32 Sun Server X4-2 Service Manual • May 2014


Preparing the Server for Component
Replacement
Before you can remove and install components that are inside the server, you must
perform the procedures in the following tasks:

Note – When replacing the storage drives or power supplies, not all of these
procedures are necessary. See the replacement tasks for those components for more
information.

■ “Powering Down the Server” on page 33


■ “Disconnect Cables From the Server” on page 39
■ “Extend the Server to the Maintenance Position” on page 39
■ “Remove the Server From the Rack” on page 41
■ “Take Antistatic Measures” on page 42
■ “Remove the Server Top Cover” on page 43

Related Information
■ “Returning the Server to Operation” on page 143

Powering Down the Server


To determine how you want to power off the server, view the options in the
following table:

Description Link

Power down the server gracefully to save all • “Power Down Server Gracefully Using
data and to prevent data from being corrupted. the Oracle ILOM CLI” on page 34
Performing a graceful shutdown ensures that • “Power Down Server Gracefully Using
the system is ready for restart. the Oracle ILOM Web Interface” on
page 35
• “Power Down Server Gracefully Using
the Power Button” on page 36

Preparing for Service 33


Description Link

If the server is not responding, or you must shut • “Use the Power Button for Immediate
down the server quickly, perform an immediate Shutdown” on page 36
shutdown. • “Use the Oracle ILOM CLI for
Immediate Shutdown” on page 37
• “Use the Oracle ILOM Web Interface
for Immediate Shutdown” on page 38

Related Information
■ “Power On the Server” on page 150

▼ Power Down Server Gracefully Using the Oracle ILOM


CLI
Performing a graceful shut down ensures that all of your data is saved and the
system is ready for restart.

1. Log in to the server as superuser or equivalent.


Depending on the nature of the problem, you might want to view the system
status or the log files or run diagnostics before you shut down the system. For
more information, see the Oracle ILOM 3.1 Documentation Library at
http://www.oracle.com/goto/ILOM/docs

2. Notify affected users that the server will be powered down.

3. Save any open files, and quit all running applications.


Refer to your application documentation for specific information on these
processes.

4. Log in to the Oracle ILOM command-line interface (CLI) using an


Administrator account.
For instructions, see the Sun Server X4-2 Installation Guide, “Log In to Oracle ILOM
Remotely Using the CLI” on page 91.

5. At the Oracle ILOM prompt, shut down the operating system:

-> stop /System

If the system is running the Oracle Solaris OS, refer to the Oracle Solaris system
administration documentation for additional information.

6. Disconnect the power cords and data cables from the server.
See “Disconnect Cables From the Server” on page 39.

34 Sun Server X4-2 Service Manual • May 2014


Related Information
■ “Power Down Server Gracefully Using the Oracle ILOM Web Interface” on
page 35
■ “Power Down Server Gracefully Using the Power Button” on page 36
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Power On the Server” on page 150

▼ Power Down Server Gracefully Using the Oracle ILOM


Web Interface
1. Log in to the server as superuser or equivalent.
Depending on the nature of the problem, you might want to view the system
status or the log files or run diagnostics before you shut down the system. For
more information, see the Oracle ILOM 3.1 Documentation Library at
http://www.oracle.com/goto/ILOM/docs.

2. Notify affected users that the server will be powered down.

3. Save any open files and quit all running applications.


Refer to your application documentation for specific information about these
processes.

4. Log in to the Oracle ILOM web interface using an Administrator account.


For instructions, see the Sun Server X4-2 Installation Guide, “Log In to Oracle ILOM
Remotely Using the Web Interface” on page 89.
The Oracle ILOM web interface System Information > Summary page appears.

5. In the left pane, click Host Management > Power Control, and select Graceful
Shutdown and Power Off from the Action list.

6. Click Save and then click OK.


The host server performs an orderly power shutdown.

7. Disconnect the power cords an data cables from the server.


See “Disconnect Cables From the Server” on page 39.

Related Information
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 34
■ “Power Down Server Gracefully Using the Power Button” on page 36
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Power On the Server” on page 150

Preparing for Service 35


▼ Power Down Server Gracefully Using the Power Button

Note – You can use the Power button on the front of the server to power down the
server gracefully.

1. Press and quickly release the Power button on the front panel.
This action causes ACPI-enabled operating systems to perform an orderly
shutdown of the operating system. Servers not running ACPI-enabled operating
systems shut down to standby power mode immediately.
When main power is off, the Power/OK LED on the front panel will begin
flashing, indicating that the server is in standby power mode. See “Server General
Status Indicators” on page 7.

2. Disconnect the power cords and data cables from the server.
See “Disconnect Cables From the Server” on page 39.

Caution – When you press the Power button to enter standby power mode, power
is still directed to the service processor remote management subsystem and power
supply fans. To completely power off the server, you must disconnect the power
cords from the power supplies.

Related Information
■ “About Controls and Connectors” on page 2
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 34
■ “Power Down Server Gracefully Using the Oracle ILOM Web Interface” on
page 35
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Power On the Server” on page 150

▼ Use the Power Button for Immediate Shutdown

Caution – You might corrupt your system data during an immediate power down,
so only use this procedure to power down the server after attempting the graceful
power down procedure.

36 Sun Server X4-2 Service Manual • May 2014


1. Press and hold the Power button for four seconds to force the main power off
and to enter standby power mode.
When main power is off, the Power/OK LED on the front panel will begin
flashing, indicating that the server is in standby power mode. See “Server General
Status Indicators” on page 7.

2. Disconnect the power and data cables from the server.


See “Disconnect Cables From the Server” on page 39.

Caution – When you press the Power button to enter standby power mode, power
is still directed to the service processor remote management subsystem and power
supply fans. To completely power off the server, you must disconnect the power
cords from the power supplies.

Related Information
■ “About Controls and Connectors” on page 2
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 34
■ “Power Down Server Gracefully Using the Oracle ILOM Web Interface” on
page 35
■ “Power Down Server Gracefully Using the Power Button” on page 36
■ “Power On the Server” on page 150
■ “Use the Oracle ILOM CLI for Immediate Shutdown” on page 37
■ “Use the Oracle ILOM Web Interface for Immediate Shutdown” on page 38

▼ Use the Oracle ILOM CLI for Immediate Shutdown

Caution – You might corrupt your system data during an immediate power down,
so only use this procedure to power down the server after attempting the graceful
power down procedure.

1. Log in to the Oracle ILOM command-line interface (CLI) using an


Administrator account.
Oracle ILOM displays the default command prompt (->), indicating that you have
successfully logged in to Oracle ILOM.

2. From the CLI prompt, type the following command:


-> stop -f /System
The server powers down immediately.

Preparing for Service 37


3. Disconnect the power and data cables from the server.
See “Disconnect Cables From the Server” on page 39.

Caution – When the server is powered down, it enters standby power mode. In
standby power mode, power is still directed to the service processor remote
management subsystem and power supply fans. To completely power off the server,
you must disconnect the power cords from the power supplies.

Related Information
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Use the Oracle ILOM Web Interface for Immediate Shutdown” on page 38

▼ Use the Oracle ILOM Web Interface for Immediate


Shutdown

Caution – You might corrupt your system data during an immediate power down,
so only use this procedure to power down the server after attempting the graceful
power down procedure.

1. Log in to the Oracle ILOM web interface using an Administrator account.


The Oracle ILOM web interface System Information page appears.

2. In the left pane, click Host Management > Power Control, and select Immediate
Power Off in the Actions list.

3. Click Save, and then click OK.


The server powers down immediately.

4. Disconnect the power and data cables from the server.


See “Disconnect Cables From the Server” on page 39.

Caution – When the server is powered down, it enters standby power mode. In
standby power mode, power is still directed to the service processor remote
management subsystem and power supply fans. To completely power off the server,
you must disconnect the power cords from the power supplies.

Related Information
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 34

38 Sun Server X4-2 Service Manual • May 2014


▼ Disconnect Cables From the Server

Caution – The system supplies standby power to the circuit boards when the power
cords are connected even when the system is powered off.

1. Label all cables connected to the server.

2. Disconnect the power cords from the rear of the server.

3. Disconnect all data cables from the rear of the server.

Related Information
■ “Server Back Panel View” on page 5
■ “Powering Down the Server” on page 33
■ “Remove the Server From the Rack” on page 41
■ “Reconnect Data Cables and Power Cords” on page 149

▼ Extend the Server to the Maintenance Position


The following components can be serviced with the server in the maintenance
position:
■ Storage drives
■ Fan modules
■ Power supplies
■ DVD drive module
■ PCIe risers
■ PCIe cards
■ DDR3 DIMMs
■ Internal USB flash drives
■ Motherboard battery
■ Processors
■ Disk backplane
■ FIM (front indicator module)
■ Motherboard
■ SAS cables

If the server is installed in a rack with extendable slide-rails, use this procedure to
extend the server to the maintenance position.

Preparing for Service 39


1. To prevent the rack from tipping forward when the server is extended, extend
all rack anti-tilt devices.

Caution – To reduce the risk of personal injury, stabilize the expansion rack cabinet
and extend all anti-tilt devices before extending the server from the rack.

For instructions for stabilizing the rack, see the Sun Server X4-2 Installation Guide,
“Stabilize the Rack for Installation” on page 43.

2. Verify that no cables will be damaged or will interfere when the server is
extended.
Although the cable management arm (CMA) that is supplied with the server is
hinged to accommodate extending the server, you should ensure that all cables
and cords are capable of extending.

3. To release the slide-rails locks, pull down on the flip-down handles, which are
located on the sides of the server front panel (see FIGURE: Slide-Rail Release
Latches on page 41 [callout 1]).

Note – The slide-rail locks are located behind the flip-down handles on the front of
the server. The slide-rail locks are released when the flip-down handles are pulled
down.

The server is now in the extended maintenance position.

40 Sun Server X4-2 Service Manual • May 2014


FIGURE: Slide-Rail Release Latches

Figure Legend

1 Slide-rail lock
2 Slide-rail release tab

4. Slowly pull the server out of the rack until the slide-rails latch.

Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Remove the Server From the Rack” on page 41
■ “Reinstall the Server Chassis Into the Rack” on page 146

▼ Remove the Server From the Rack

Caution – The server weighs approximately 18.0 kg (40.0 lbs). Two people are
required to dismount and carry the chassis.

1. Disconnect all the cables and power cords from the server.

2. Remove the cable management arm (CMA).


■ For instructions for removing the second-generation CMA, see the Sun Server
X4-2 Installation Guide, “Remove the Second-Generation Cable Management
Arm” on page 64.

Preparing for Service 41


■ For instructions for removing the first-generation CMA, see the Sun Server X4-2
Installation Guide, “Install the First-Generation Cable Management Arm” on
page 69 and perform the installation steps in reverse order.

3. Extend the server to the maintenance position.


For instructions, see “Extend the Server to the Maintenance Position” on page 39.

4. From the front of the server, pull the green slide-rail release tabs toward the
front of the server, and pull the server out of the rack until it is free of the rack
rails.
A slide-rail release tab is located on each slide-rail (see FIGURE: Slide-Rail Release
Latches on page 41 [callout 2]).

Note – To pull the green slide-rail release tab, place your finger in the center of the
tab, not on the end, and apply pressure as you pull the tab toward the front of the
server.

5. Set the server on a sturdy work surface.

Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Take Antistatic Measures” on page 42
■ “Extend the Server to the Maintenance Position” on page 39
■ “Reinstall the Server Chassis Into the Rack” on page 146

▼ Take Antistatic Measures


1. Prepare an antistatic surface on which to set parts during removal and
installation.
Place electrostatic discharge (ESD)-sensitive components such as the printed
circuit boards on an antistatic mat. The following items can be used as an
antistatic mat:
■ An antistatic bag used to wrap a replacement part
■ An Oracle ESD mat (orderable item)
■ A disposable ESD mat (shipped with some replacement parts or optional
system components)

2. Attach an antistatic wrist strap.


When servicing or removing server components, attach an antistatic strap to your
wrist and then to a metal area on the chassis. Then disconnect the power cords
from the server.

42 Sun Server X4-2 Service Manual • May 2014


Note – An antistatic wrist strap is not included in the Ship Kit for the server.
However, antistatic wrist straps are still included with options and components.

Related Information
■ “Remove Antistatic Measures” on page 146

▼ Open the Server Fan Door


Servicing the server fan modules and other components located in the front of the
server, such as the front indication module, the DVD drive, and disk backplanes,
requires that the fan door be opened. It is also easier to remove the server top cover
if you open the fan door first.

● To open the server fan door, slide the fan door latches to the front of the server
and swing the door up to the open position.

FIGURE: Opening the Server Fan Door

Related Information
■ “Take Antistatic Measures” on page 42
■ “Remove the Server Top Cover” on page 43

▼ Remove the Server Top Cover


Servicing most of the server components requires that the top cover be removed.

Preparing for Service 43


Caution – If the top cover is removed without first removing the AC power cords,
the server host shuts down immediately and an event is logged to indicate that the
chassis top cover has been removed.

1. Ensure that the AC power cords are disconnected from the server power
supplies.

2. To open the server fan door, slide the fan door latches toward the front of the
server and swing the door up to the open position.

3. To open the server top cover, press and hold down the top cover release buttons
and use the recessed areas to slide the top cover toward the rear of the server
about 0.5 inches (12.7 mm) [1].

FIGURE: Removing the Server Top Cover

4. Lift the cover off the chassis and set it aside [2].

Related Information
■ “Take Antistatic Measures” on page 42
■ “Install the Server Top Cover” on page 145

44 Sun Server X4-2 Service Manual • May 2014


Servicing CRUs That Do Not
Require Server Power-Off

The following sections describe how to service customer-replaceable units (CRUs)


that do not require you to power off the server.

Description Links

Service the storage drives. “Servicing Storage Drives (CRU)” on page 45


Service the fan modules. “Servicing Fan Modules (CRU)” on page 50
Service the power supplies. “Servicing Power Supplies (CRU)” on page 55

Related Information
■ “Servicing CRUs That Require Server Power-Off” on page 61
■ “Servicing FRUs” on page 99

Servicing Storage Drives (CRU)


These sections describe how to remove and install storage drives:

In addition to the service procedures included here, you can see animations that
show how to remove and install the storage drives.

To play the Sun Server X4-2 Service Animations go to:


http://docs.oracle.com/cd/E36975_01/html/E49470/index.html

See the following procedures:

45
■ “Storage Drives Hot-Plug Conditions” on page 46
■ “HDD or SSD Failure and RAID” on page 46
■ “Storage Drive Status Indicators” on page 47
■ “Remove a Storage Drive” on page 47
■ “Install a Storage Drive” on page 49

Related Information
■ “Removing and Installing Server Filler Panels” on page 143

Storage Drives Hot-Plug Conditions


The solid-state drives (SSDs) or hard-disk drives (HDDs) in the server are
hot-pluggable, but this capability depends on how the drives are configured. To
hot-plug a drive you must be able to take the drive offline before you can remove it.
When you take the drive offline, you prevent any application from accessing the
drive and remove the logical software links to the drive.

The following situations inhibit the ability to perform hot-plugging of a drive:


■ The drive provides the operating system, and the operating system is not mirrored
on another drive.
■ The drive cannot be logically isolated from the online operations of the server.

If either of the above drive restrictions is true, then you must shut down the system
before you replace the drive. See “Powering Down the Server” on page 33.

Note – Replacing a drive does not require removing the server from a rack.

Related Information
■ “Remove a Storage Drive” on page 47
■ “Install a Storage Drive” on page 49

HDD or SSD Failure and RAID


A single storage drive failure does not cause a data failure if the storage drives are
configured as a mirrored RAID 1 volume (optional). The storage drive can be
removed, and when a new storage drive is inserted, the contents are automatically

46 Sun Server X4-2 Service Manual • May 2014


rebuilt from the rest of the array with no need to reconfigure the RAID parameters. If
the replaced storage drive was configured as a hot-spare, the new storage drive is
automatically configured as a new hot-spare.

For instructions for configuring RAID on the server, refer to the Sun Server X4-2
Installation Guide, “Configuring Server Drives for OS Installation” on page 113.

Storage Drive Status Indicators


The following figure and table describe the storage drive status indicators (LEDs).

FIGURE: Storage Drive Status Indicators

TABLE: Storage Drive Status Indicators

Legend LED Color State Meaning

1 OK to Remove Blue • STEADY ON – The storage drive can be removed safely


during a hot-plug operation.
• OFF – The storage drive has not been prepared for removal.
2 Service Required Amber • OFF – The storage drive is operating normally.
• STEADY ON – The system has detected a fault with the
storage drive.
3 OK/Activity Green • OFF – Power is off or the installed drive is not recognized by
the system.
• STEADY ON – The drive is engaged and is receiving power.
• STEADY BLINK – There is disk activity. The LED blinks on
and off to show activity.

▼ Remove a Storage Drive


1. Prepare the system for the drive removal.
See “Take Antistatic Measures” on page 42.

Servicing CRUs That Do Not Require Server Power-Off 47


2. Identify the location of the drive that you want to remove.
The following illustrations show the location of the drives and the internal system
software designations for the drives.

FIGURE: Drive Location and Numbering on a Server With Four 2.5-inch Drives and a
DVD Drive

DVD
HDD0 HDD1 HDD2 HDD3

FIGURE: Drive Location and Numbering on a Server With Eight 2.5-inch Drives

HDD4 HDD5 HDD6 HDD7


HDD0 HDD1 HDD2 HDD3

Caution – In Oracle Engineered Systems, storage drive 7 (HDD7) on an eight-drive


system might be populated with a remote battery module for the host bus adapter
(HBA). The battery module is not a customer-replaceable unit (CRU) and should not
be removed or replaced by customers. The battery module should be removed or
replaced only by Oracle field service personnel. For more information, refer to
“Battery Module” on page 19.

3. Type the operating system commands required to stop the server from using the
drive.

Note – The blue OK to Remove LED on the storage drive might not light, as support
for this varies depending on the operating system in use.

The exact commands required depend on the configuration of your drives.


Unmount file systems or issue RAID commands as needed.

48 Sun Server X4-2 Service Manual • May 2014


4. On the drive you plan to remove, push the latch release button to open the drive
latch.

FIGURE: Locating the Hard Disk Drive Release Button and Latch

Caution – The latch is not an ejector. Do not open the latch too far to the right.
Doing so can damage the latch.

5. Grasp the latch and pull the drive out of the drive slot.

6. Consider your next steps:


■ If you are replacing the drive, continue to “Install a Storage Drive” on page 49.
■ If you are not replacing the drive, install a filler panel in the empty drive slot to
maintain proper airflow and perform administrative tasks to configure the
server to operate without the drive.

Related Information
■ “Storage Drive Status Indicators” on page 47
■ “Storage Drives Hot-Plug Conditions” on page 46
■ “HDD or SSD Failure and RAID” on page 46
■ “Install a Storage Drive” on page 49

▼ Install a Storage Drive


1. Remove the replacement drive from its packaging and place the drive on an
antistatic mat.

Servicing CRUs That Do Not Require Server Power-Off 49


2. If necessary, remove the drive filler panel.

3. Align the replacement drive with the drive slot.


The drive is physically addressed according to the slot in which it is installed. It is
important to install a replacement drive in the same slot as the drive that was
removed.

4. Slide the drive into the slot until the drive is fully seated [1].

5. Close the drive latch to lock the drive in place [2].

6. Perform administrative tasks to reconfigure the drive.


The procedures that you perform at this point depend on how your data is
configured. You might need to partition the drive, create file systems, load data
from backups, or have the drive updated from a RAID configuration.

Related Information
■ “Storage Drive Status Indicators” on page 47
■ “Storage Drives Hot-Plug Conditions” on page 46
■ “HDD or SSD Failure and RAID” on page 46
■ “Remove a Storage Drive” on page 47

Servicing Fan Modules (CRU)


The fan modules are located in the front of the server.

50 Sun Server X4-2 Service Manual • May 2014


In addition to the service procedures included here, you can see animations that
show how to remove and install the fans.

To play the Sun Server X4-2 Service Animations go to:


http://docs.oracle.com/cd/E36975_01/html/E49470/index.html

See the following procedures:


■ “Remove a Fan Module” on page 51
■ “Install a Fan Module” on page 54

Related Information
■ “Open the Server Fan Door” on page 43

▼ Remove a Fan Module


You do not have to power off the server to service the fan modules.

You should not begin this procedure unless you have a replacement fan and you are
ready to install it right away.

1. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

2. To access the fan modules, open the server fan door.


See “Open the Server Fan Door” on page 43.

Caution – Close the server fan door within 60 seconds to maintain adequate airflow
to properly cool the server. Leaving the door open for more than 60 seconds, while
the server is running, might cause the server to overheat and shut down.

3. Identify the faulty fan module.


Each fan module has a status indicator (LED). If the LED is lit amber, the fan has
failed. The LEDs are located on the chassis mid-wall adjacent to and aligned with
the fan modules, as shown in the following figure:

Servicing CRUs That Do Not Require Server Power-Off 51


FIGURE: Server Fan Status Indicator

Status
Indicator
Name Color State Meaning

Fan Status Bicolored: • Amber – The fan module is faulty. The front TOP FAN
Amber/Green LED and the front and rear panel Service Required LEDs
are also lit if the system detects a fan module fault.
• Green – The fan module is correctly installed and
operating within specification.

4. Remove the faulty fan module.

a. Using your thumb and forefinger, grasp the fan module in the finger recesses
located in the plastic between the fans.

b. Lift the fan module straight up and out of the chassis.

52 Sun Server X4-2 Service Manual • May 2014


Caution – When removing a fan module, do not rock it back and forth. Rocking the
fans module can cause damage to the motherboard connectors.

FIGURE: Removing a Fan Module

5. Set the fan module aside.

Caution – Do not service any other components in the fan compartment unless the
system is shut down and the power cords are removed.

6. Consider your next step:


■ If you removed the fan assembly as part of another procedure, return to that
procedure.
■ Otherwise, continue to “Install a Fan Module” on page 54.

Related Information
■ “Install a Fan Module” on page 54

Servicing CRUs That Do Not Require Server Power-Off 53


▼ Install a Fan Module
1. Remove the replacement fan module from its packaging and place it on an
antistatic mat.

2. With the fan door open, position the replacement fan module into the server.
The fan modules are keyed to ensure that they are installed in the correct
orientation.

FIGURE: Installing a Fan Module

3. Press down on the fan module and apply firm pressure to fully seat the fan
module.

4. Verify that the fan status LED that aligns with the replaced fan module is lit
green.

5. Close the fan door.

6. Verify that the Top Fan Fault LED on the front of the server and the Service
Required LEDs on the front and rear of the server are extinguished.
See “About Server and Component Status Indicators” on page 6 for more
information about identifying and interpreting system indicators.

7. Consider your next step:


■ If you installed the fan module as part of another procedure, return to that
procedure.

54 Sun Server X4-2 Service Manual • May 2014


■ Otherwise, return the server to operation.
See “Returning the Server to Operation” on page 143.

Related Information
■ “Remove a Fan Module” on page 51

Servicing Power Supplies (CRU)


The redundant power supplies on the server support concurrent maintenance, which
enables you to remove and replace a power supply without shutting down the
server, provided that the other power supply is online and working.

The server supports model A256 (600 watt) power supplies. The A256 power supply
unit (PSU) provides conversion from the AC lines to the system, accepting ranges
from 100-240 volts AC (VAC). These PSUs are designed to be hot-swappable, and in
most cases will provide fully redundant ”1+1” power, allowing the system to suffer
the loss of a PSU or an AC feed with no loss to system availability.

In maximally configured systems, it is possible that the worst-case power


consumption of the system could exceed the capacity of a single PSU. The PSUs
provide an over-subscription mode, which allows the system to operate with
fault-tolerance even with modest excursions beyond the rated capacity of a single
PSU. This over-subscription support is accomplished using hardware signaling
between the PSU and motherboard circuitry, which can force the system to throttle
maximally CPU and memory power in the event that a PSU is lost. The resulting
power savings will be enough to allow the system to continue to run (in a
lower-performance state) until the power problem is resolved.

The following indicators are lit when a power supply fault is detected:
■ Front and rear Service Required LEDs
■ Amber Service Required LED on the faulty power supply
■ Rear Power Supply Fault LED located on the server front panel (see “Front Panel
Controls and Indicators on a System With Eight 2.5-inch Drives” on page 3)

If a power supply fails and you do not have a replacement available, leave the failed
power supply installed to ensure proper airflow in the server.

In addition to the service procedures included here, you can see animations that
show how to remove and install the power supplies.

Servicing CRUs That Do Not Require Server Power-Off 55


To play the Sun Server X4-2 Service Animations go to:
http://docs.oracle.com/cd/E36975_01/html/E49470/index.html

See the following sections for more information:


■ “Power Supply Status Indicators” on page 56
■ “Remove a Power Supply” on page 57
■ “Install a Power Supply” on page 59

Related Information
■ “About Server and Component Status Indicators” on page 6
■ “Powering Down the Server” on page 33

Power Supply Status Indicators


Each power supply contains two status indicators (LEDs) on the back panel. The
following figure and table provide a description of the power supply status
indicators.

FIGURE: Power Supply Status Indicators

56 Sun Server X4-2 Service Manual • May 2014


TABLE: Server Power Supply Indicators

Status
Indicator
Legend Name Icon Color State Meaning

1 AC OK/DC Green • OFF – No AC power is present.


OK • SLOW BLINK – Normal operating. Input
power is within specification. DC output
voltage is not enabled.
• STEADY ON – Normal operation. Input AC
power and DC output voltage are within
specification.
2 Service Amber • OFF – Normal operation; no service required.
Required • STEADY ON – The power supply (PS) has
detected a PS fan failure, PS overtemperature,
PS over current, or PS over/under voltage.

▼ Remove a Power Supply


1. Identify which power supply requires replacement.
A lit amber Service Required LED on a power supply indicates that a failure was
detected. You can also use the Oracle ILOM show faulty command at the Oracle
ILOM prompt (->) to identify a power supply failure.
Alternatively, to list all known faults in the server, log into the Oracle Solaris OS
and issue the fmadm faulty command, or log into the Oracle ILOM service
processor from the Oracle ILOM Fault Management Shell and issue the fmadm
faulty command.

Note – The fans of a failed power supply might still be spinning when the system is
powered on. You can remove a power supply while the fans are still spinning.

2. Gain access to the rear of the server where the faulty power supply is located.

3. If the cable management arm (CMA) is installed, disconnect both CMA left-side
connectors and move the CMA out of the way.
For instructions for disconnecting the CMA left-side connectors, see the Sun Server
X4-2 Installation Guide, “Remove the Second-Generation Cable Management Arm”
on page 64 or Sun Server X4-2 Installation Guide, “Install the First-Generation Cable
Management Arm” on page 69 as applicable.

Servicing CRUs That Do Not Require Server Power-Off 57


Caution – When disconnecting the CMA left-side connectors, be sure to use your
arm to support the CMA so that it does not hang down under its own weight and
stress the right-side connectors; otherwise, the CMA might be damaged. You must
continue to support the CMA until you have reconnected both of the left-side
connectors.

4. Disconnect the power cord from the faulty power supply.

5. Grasp the power supply handle and push the power supply latch to the left [1].

FIGURE: Removing a Power Supply

Figure Legend

1 Power Supply 0 (PS0)


2 Power Supply 1 (PS1)

6. Pull the power supply out of the chassis [2].

Caution – Whenever you remove a power supply, you should replace it with
another power supply; otherwise, the server might overheat due to improper airflow.

7. Continue to “Install a Power Supply” on page 59.

Related Information
■ “Server Back Panel View” on page 5
■ “Power Supply Status Indicators” on page 56
■ “Install a Power Supply” on page 59

58 Sun Server X4-2 Service Manual • May 2014


▼ Install a Power Supply

Caution – Always replace a faulty power supply with a power supply of the same
type.

1. Remove the replacement power supply from its packaging and place it on an
antistatic mat.

2. Align the replacement power supply with the empty power supply slot [1].

3. Slide the power supply into the bay until it is fully seated [2].
You will hear an audible click when the power supply fully seats.

4. Reconnect the power cord to the power supply.

5. Verify that the amber LED on the replaced power supply and the Service
Required LEDs are not lit on the front and rear panels.

Note – After you have replaced Power Supply 0, you must reset the Oracle ILOM
service processor (SP) to propagate the FRU top-level indicator (TLI) data to the new
power supply. For instructions on resetting the SP, see the Oracle Integrated Lights
Out Manager (ILOM) 3.1 Configuration and Maintenance Guide at
http://www.oracle.com/goto/ILOM/docs. Power Supply 1 does not contain
FRU TLI data, and therefore does not require an SP reset after replacement.

6. If you disconnected the two CMA left-side connectors, reconnect the connectors.
For instructions for reconnecting the CMA left-side connectors, see Sun Server
X4-2 Installation Guide, “Install the Second-Generation Cable Management Arm”
on page 52 or Sun Server X4-2 Installation Guide, “Install the First-Generation Cable
Management Arm” on page 69 as applicable.

Servicing CRUs That Do Not Require Server Power-Off 59


Related Information
■ “Server Back Panel View” on page 5
■ “Power Supply Status Indicators” on page 56
■ “Remove a Power Supply” on page 57

60 Sun Server X4-2 Service Manual • May 2014


Servicing CRUs That Require Server
Power-Off

These sections describe how to service customer-replaceable units (CRUs) that


require you to power off the server.

Description Use

Learn about the locations of the CRUs. “CRU Locations” on page 61


Service the DIMMs. “Servicing the DIMMs (CRU)” on page 62
Service the PCIe Risers. “Servicing PCIe Risers (CRU)” on page 74
Service the PCIe cards. “Servicing PCIe Cards (CRU)” on page 84
Service the DVD drive. “Servicing the DVD Drive (CRU)” on page 91
Service the internal USB flash drives. “Servicing the Internal USB Flash Drives
(CRU)” on page 94
Service the battery. “Servicing the Battery (CRU)” on page 96

Related Information
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing FRUs” on page 99

CRU Locations
The CRU locations are shown in the following figure.

61
FIGURE: CRU Locations

Figure Legend

1 DVD drive (CRU) 5 Internal HBA card (CRU) (installs in slot 4 on


PCIe riser for slots 3 and 4)
2 DIMMS (CRUs) 6 PCIe card (CRU) (installs in slot 3 on PCIe
Note: A maximum of eight DIMMs are riser for slots 3 and 4)
supported in single-processor systems and
the DIMMs must be installed in DIMM sockets
associated with the P0 processor socket.
3 Battery (CRU) 7 PCIe riser for slot 1 (CRU) (nonfunctional in
single-processor systems)
4 PCIe riser for slots 3 and 4 (CRU) 8 USB flash drives (CRU)

Servicing the DIMMs (CRU)


This section describes how to remove and install DIMMs.

62 Sun Server X4-2 Service Manual • May 2014


In addition to the service procedures included here, you can see animations that
show how to remove and install DIMMs.

To play the Sun Server X4-2 Service Animations go to:


http://docs.oracle.com/cd/E36975_01/html/E49470/index.html

The Sun Server X4-2 supports a variety of DDR3 DIMM configurations that can
include quad-rank (QR), dual-rank (DR), and single-rank (SR) DDR3 DIMMs.

Note – While single-rank DIMMs can be installed in the Sun Server X4-2, Oracle
does not offer any single-rank DIMMs for purchase, either as factory-installed
options or as separately orderable options.

Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.

Caution – Ensure that all power is removed from the server before removing or
installing DDR3 DIMMs, or damage to the DDR3 DIMMs might occur. You must
disconnect all power cables from the system before performing these procedures.

The following sections provide information to assist you when replacing or


upgrading a DIMM:
■ “DIMM and Processor Physical Layout” on page 64
■ “DIMM Population Example for Optimal System Performance” on page 65
■ “DIMM Population Rules” on page 67
■ “DIMM Rank Classification Labels” on page 69
■ “Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Faulty
DIMMs” on page 70
■ “Using the Fault Remind Button” on page 70
■ “Identify and Remove a Faulty DIMM” on page 71
■ “Install a DIMM” on page 73

Servicing CRUs That Require Server Power-Off 63


Related Information
■ “Servicing CRUs That Require Server Power-Off” on page 61
■ “Servicing FRUs” on page 99

DIMM and Processor Physical Layout


The physical layout of the DIMMs and processor(s) is shown in the following figure.
When viewing the server from the front, processor 0 (P0) is on the left.

FIGURE: DIMM and Processor Physical Layout

Note – In single-processor systems, the DIMM sockets associated with the processor
1 (P1) socket are nonfunctional and should not be populated with DIMMs or DIMM
filler panels.

64 Sun Server X4-2 Service Manual • May 2014


Related Information
■ “DIMM Population Example for Optimal System Performance” on page 65
■ “DIMM Population Rules” on page 67
■ “DIMM Rank Classification Labels” on page 69
■ “Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Faulty
DIMMs” on page 70

DIMM Population Example for Optimal System


Performance
This section provides an example of how to populate the DIMM sockets to achieve
optimal system performance.

Note – Not all possible configurations are shown here.

The following figure shows the order in which the DIMM sockets should be
populated in dual-processor systems. In single-processor systems, you should follow
the same order except that you should not install DIMMs in the DIMM sockets
associated with processor 1 (P1) socket, because the P1 DIMM sockets are
nonfunctional.

FIGURE: DIMM Population Order

For more information on populating the DIMMs, see the following sections:

Servicing CRUs That Require Server Power-Off 65


■ “DIMM Population Order for Single-Processor Systems” on page 66
■ “DIMM Population Order for Dual-Processor Systems” on page 66

DIMM Population Order for Single-Processor Systems


In single-processor systems, DIMMs should only be installed into DIMM sockets
associated with processor 0 (P0) starting with P0 D0, first filling the blue sockets and
then the white. This DIMM population order is illustrated in FIGURE: DIMM
Population Order on page 65.

The following table describes the order in which the DIMM sockets should be
populated in single-processor systems. The figure callouts in column two of the table
refer to the callouts in FIGURE: DIMM Population Order on page 65.

TABLE: DIMM Population Order for Single-Processor Systems

Population
Order Figure Callouts DIMMs Sockets for Processor 0 (P0)

Fill the blue sockets first


First 1 D0
Second 3 D2
Third 5 D5
Fourth 7 D7
Then fill the white sockets
Fifth 9 D1
Sixth 11 D3
Seventh 13 D4
Eighth 15 D6

DIMM Population Order for Dual-Processor Systems


In dual-processor systems, DIMMs should be installed into DIMM sockets starting
with P0 D0 and then alternating between sockets associated with processor 0 (P0)
and matching sockets for processor 1 (P1), first filling the blue sockets and then the
white. This DIMM population order is illustrated in FIGURE: DIMM Population
Order on page 65.

The following table describes the order in which the DIMM sockets should be
populated in dual-processor systems. The figure callouts in columns two and four of
the table refer to callouts in FIGURE: DIMM Population Order on page 65.

66 Sun Server X4-2 Service Manual • May 2014


TABLE: DIMM Population Order for Dual-Processor Systems

Population DIMM Sockets for DIMM Sockets for


Order Figure Callouts Processor 0 (P0) Figure Callouts Processor 1 (P1)

Fill the blue sockets first


First 1 Fill D0 first 2 Then D0
Second 3 Fill D2 first 4 Then D2
Third 5 Fill D5 first 6 Then D5
Fourth 7 Fill D7 first 8 Then D7
Then fill the white sockets
Fifth 9 Fill D1 first 10 Then D1
Sixth 11 Fill D3 first 12 Then D3
Seventh 13 Fill D4 first 14 Then D4
Eighth 15 Fill D6 first 16 Then D6

DIMM Population Rules


The DIMM population rules for the server are as follows:
■ In dual-processor systems, all DIMM sockets can have either a DIMM or DIMM
filler panel installed.

Note – In dual-processor systems, DIMM filler panels are not required in sockets
that do not have DIMMs installed.

■ In single-processor systems, all DIMM sockets associated with processor 0 (P0)


socket can have either a DIMM or DIMM filler panel installed. DIMM sockets
associated with processor 1 (P1) socket must remain empty, that is, neither DIMMs
nor DIMM filler panel should be installed.

Note – In single-processor systems, DIMM filler panels are not required in sockets
that do not have DIMMs installed.

■ A single DIMM configuration is supported.


■ Do not populate DIMM sockets next to an empty processor socket. Each processor
contains a separate memory controller.

Servicing CRUs That Require Server Power-Off 67


■ Each processor has four channels and can support two DIMMs per channel for a
maximum of eight quad-rank (QR) Load Reduced DIMMs (LRDIMMs), dual-rank
(DR) DIMMs, or single-rank (SR) DIMMs.
■ The server supports 32-GB QR LRDIMMs in addition to 8-GB and 16-GB
Registered DIMMs (RDIMMs).
■ You cannot mix LRDIMMs and RDIMMs in the same server. If you choose to
install 32-GB QR LRDIMMs in the server, you cannot install any 8-GB or 16-GB
single-rank or dual-rank RDIMMs.
■ If a you are installing a mix of RDIMM sizes (for example, 8-GB and 16-GB), install
the larger RDIMMs first, then the smaller RDIMMs, until all of the RDIMMs are
installed.
■ If you are installing QR LRDIMMs within a channel, populate the blue sockets
prior to populating the white sockets.

Note – While the processor used in the server supports four modes of
operation—Independent Channel Mode, Lockstep Channel Mode, Mirrored Channel
Mode, and, Device Tagging Mode—the server supports the Independent Channel
Mode only.

Note – Each processor (P0, P1) has eight associated DIMM sockets, numbered D0,
D1, D2, D3, D4, D5, D6, and D7.

■ DIMMs should be installed into DIMM sockets starting with P0 D0 and


alternating between sockets associate with P0 and matching sockets for P1, first
filling the blue sockets and then the white. For an example of a configuration that
follows this rule, see “DIMM Population Example for Optimal System
Performance” on page 65.
■ For maximum performance, apply the following rules:
■ The best performance is ensured by preserving symmetry. For example, add
four of the same kind of DIMMs, one per memory channel, and if the server has
two processors, ensure that both processors have the same size of DIMMs
installed in the same manner.
■ For optimal performance, the memory installation should be identical across
both sockets. Populate each socket with QR, DR, or SR DIMMs in sets of four,
one per memory channel.
■ All memory installed in the system will operate at the same speed. DIMM
operational speed, or frequency, is limited to the lowest speed determined by each
of the following factors:
■ Maximum memory frequency supported by processor
■ Maximum memory frequency supported by the installed DIMMs
■ Memory configuration within a channel

68 Sun Server X4-2 Service Manual • May 2014


The table below lists the memory speed limitations associated with all the possible
combinations of DIMMs within an individual memory channel.

Blue Socket White Socket Speed

Quad-rank LRDIMM Empty 1600 MT/s


Dual-rank DIMM Empty 1600 MT/s
Single-rank DIMM Empty 1600 MT/s
Quad-rank LRDIMM Quad-rank LRDIMM 1600 MT/s
Dual-rank DIMM Dual-rank DIMM 1600 MT/s
Dual-rank DIMM Single-rank DIMM 1600 MT/s
Single-rank DIMM Single-rank DIMM 1600 MT/s

DIMM Rank Classification Labels


DIMMs come in a variety of ranks: single, dual, or quad. Each DIMM is shipped with
a label identifying its rank classification. The following table identifies the label
corresponding to each DIMM rank classification:

TABLE: DIMM Rank Classifications Labels

Rank Classification Label

Quad-rank LRDIMM 4Rx4


Dual-rank DIMM 2Rx4
Single-rank DIMM 1Rx4

Note – While single-rank DIMMs can be installed in the Sun Server X4-2, Oracle
does not offer any single-rank DIMMs for purchase, either as factory-installed
options or as separately orderable options.

Servicing CRUs That Require Server Power-Off 69


Inconsistencies Between DIMM Fault Indicators
and the BIOS Isolation of Faulty DIMMs
When a single DIMM is marked as faulty by Oracle ILOM (for example,
fault.memory.intel.dimm.training-failed is listed in the SP Event Log),
BIOS might disable the entire memory channel that contains the faulty DIMM as
failing, that is, up to two DIMMs. As a result, the memory available to the operating
system is reduced. However, when the Fault Remind button is pressed, only the fault
status indicator (LED) associated with the faulty DIMM lights. The fault LED for the
other DIMM in the memory channel remains off. Therefore, you can correctly
identify the faulty DIMM.

When the faulty DIMM is replaced, the memory available to the operating system
returns to normal. If the DIMM fault message in Oracle ILOM is not cleared under
Open Problems, you must manually clear the fault in Oracle ILOM. For instructions
for manually clearing a DIMM fault, see the procedure "Clear Faults for Undetected
Replaced or Repaired Hardware Components" in the Oracle Integrated Lights Out
Manager (ILOM) 3.1 User’s Guide in the Oracle Integrated Lights Out Manager (ILOM)
3.1 Documentation Library at http://www.oracle.com/goto/ILOM/docs.

Using the Fault Remind Button


When the Fault Remind button is pressed, an LED located next to the Fault Remind
button lights green to indicate that there is sufficient voltage present in the fault
remind circuit to light any fault LEDs that were lit due to a failure. If this LED fails to
light when you press the Fault Remind button, it is likely that the capacitor powering
the fault remind circuit has lost its charge. This can happen if the Fault Remind
button is pressed for a long time with fault LEDs lit or if power has been removed
from the server for more than 15 minutes.

The following figure shows the location of the Fault Remind button.

70 Sun Server X4-2 Service Manual • May 2014


FIGURE: Fault Remind Button Location

▼ Identify and Remove a Faulty DIMM


1. Prepare the server for service.

a. Power off the server, and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


See “Remove the Server Top Cover” on page 43.

Servicing CRUs That Require Server Power-Off 71


2. Identify and note the location of the faulty DDR3 DIMM by pressing the Fault
Remind button on the motherboard (see “Using the Fault Remind Button” on
page 70).
Faulty DDR3 DIMMs are identified with a corresponding amber LED on the
motherboard.

■ If the DIMM fault LED is off, the DIMM is operating properly.


■ If the DIMM fault LED is on (amber), then the DIMM is faulty and should be
replaced.

3. To remove the faulty DIMM do the following:

a. Rotate both DIMM socket ejectors outward as far as they will go.
The DIMM is partially ejected from the socket (See FIGURE: DIMM Socket
Release and Alignment on page 73).

b. Carefully lift the DIMM straight up to remove it from the socket.

4. Replace each faulty DIMM with either another DIMM of the same rank size
(quad rank, dual rank, or single rank) or leave the socket empty.

Note – DIMM filler panels are optional and not required.

For DIMM replacement instructions, see “Install a DIMM” on page 73.

72 Sun Server X4-2 Service Manual • May 2014


FIGURE: DIMM Socket Release and Alignment

Figure Legend

1 DIMM connector socket


2 DIMM connector key
3 DIMM ejector lever

▼ Install a DIMM
1. Unpack the replacement DDR3 DIMM and place it on an antistatic mat.

2. Ensure that the replacement DDR3 DIMM matches the size of the DIMM it is
replacing.
You must not replace a dual-rank DIMM with a quad-rank DIMM and vice versa.
If you violate this rule, the performance of the server might be adversely affected.
For DIMM socket population rules, see “DIMM Population Rules” on page 67.

3. Install a DIMM.

a. Ensure that the ejector tabs are in the open position.

b. Align the notch in the replacement DIMM with the connector key in the
connector socket.
The notch ensures that the DIMM is oriented correctly.

Servicing CRUs That Require Server Power-Off 73


c. Push the DDR3 DIMM into the connector until the ejector tabs lock the
DIMM in place.
If the DIMM does not easily seat into the connector socket, verify that the notch
in the DIMM is aligned with the connector key in the connector socket. If the
notch is not aligned, damage to the DIMM might occur.

4. Repeat Step 3 until all replacement DDR3 DIMMs are installed.

5. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

b. Close the fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.

e. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

6. (Optional) Use Oracle ILOM to clear server DDR3 DIMM faults.


DDR3 DIMM faults are automatically cleared after a new memory DIMM has been
installed. If you need to manually clear DDR3 DIMM faults, refer to the Oracle
Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at
http://www.oracle.com/goto/ILOM/docs.

Servicing PCIe Risers (CRU)


This section describes how to remove and install the PCIe risers.

In addition to the service procedures included here, you can see animations that
show how to remove and install the PCIe risers.

74 Sun Server X4-2 Service Manual • May 2014


To play the Sun Server X4-2 Service Animations go to:
http://docs.oracle.com/cd/E36975_01/html/E49470/index.html

PCIe cards in all slots are installed on vertical risers. You must remove the relevant
riser to remove and replace a PCIe card. You must remove all three PCIe risers when
replacing the motherboard.

Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.

Caution – Ensure that all power is removed from the server before removing or
installing PCIe risers, or damage to the PCIe cards installed in the risers might occur.
You must disconnect all power cables from the system before performing these
procedures.

The following sections provide information to assist you in servicing PCIe risers:
■ “PCIe Riser Location and Differences” on page 75
■ “Remove a PCIe Riser From PCIe Slot 1 or 2” on page 76
■ “Install a PCIe Riser Into PCIe Slot 1 or 2” on page 78
■ “Remove a PCIe Riser From PCIe Slots 3 and 4” on page 80
■ “Install a PCIe Riser Into PCIe Slots 3 and 4” on page 82

Related Information
■ “Servicing PCIe Cards (CRU)” on page 84

PCIe Riser Location and Differences


The PCIe riser that installs in PCIe slots 3 and 4 is different than the risers in PCIe
slots 1 and 2. The riser for slots 3 and 4 supports two cards: a standard PCIe card and
an internal HBA card. Do not attempt to install the PCIe riser for PCIe slots 3 and 4
in slots 1 or 2, and vice versa.

Servicing CRUs That Require Server Power-Off 75


FIGURE: PCIe Riser Locations

Figure Legend

1 PCIe riser and installed PCIe card in slot 1 (This slot is nonfunctional in single-processor systems.)

2 PCIe riser and installed PCIe card in slot 2


3 PCIe riser and installed cards (2) in slots 3 and 4 (this riser contains the internal HBA card.)
Note: This riser is different from the risers in slots 1 and 2.

Related Information
■ “PCIe Slot Characteristics” on page 85

▼ Remove a PCIe Riser From PCIe Slot 1 or 2

Note – PCIe slot 1 is nonfunctional in single-processor systems.

76 Sun Server X4-2 Service Manual • May 2014


1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


See “Remove the Server Top Cover” on page 43.

2. Select the PCIe riser that you want to remove.


See “PCIe Slot Characteristics” on page 85.

3. If a PCIe card is installed in the riser, disconnect any external or internal cables
from the card.

4. Lift the green-tabbed latch on the rear of the server chassis next to the
applicable PCIe slot to release the rear bracket on the PCIe card [1].

Servicing CRUs That Require Server Power-Off 77


Note – If the riser does not have a PCIe card installed, then lift the latch to release
the PCIe slot filler panel.

5. Lift the green-tabbed riser release lever on the PCIe riser with one hand and use
your other hand to remove the riser from the motherboard connector [2, 3].

6. If there is a PCIe card installed in the riser, place the riser on an antistatic mat
and note the slot in which the PCIe riser was originally installed; otherwise, set
the PCIe riser aside.

Related Information
■ “Install a PCIe Riser Into PCIe Slot 1 or 2” on page 78

▼ Install a PCIe Riser Into PCIe Slot 1 or 2

Note – PCIe slot 1 is nonfunctional in single-processor systems.

Note – The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and
2. Do not attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and
vice versa.

1. Determine into which slot you will install the PCIe riser.

2. Retrieve the PCIe riser and any PCIe cards attached to it.

3. Raise the green-tabbed release lever on the PCIe riser to the open (up) position
[1].

4. Gently press the riser into the motherboard connector until it is seated, and
then press the green-tabbed release lever on the PCIe riser to the closed (down)
position [2].

78 Sun Server X4-2 Service Manual • May 2014


5. If there is a PCIe card installed in the riser, reconnect any external or internal
cables to the card.

6. Close the green-tabbed latch on the rear of the server chassis next to the
applicable PCIe slot to secure the rear bracket on the PCIe card to the server
chassis [3].

Note – If the riser does not have a PCIe card installed, install a PCIe slot filler panel
and close the green-tabbed latch to secure the filler panel.

7. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

b. Close the fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.

Servicing CRUs That Require Server Power-Off 79


e. Power on the server.
See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

8. Use Oracle ILOM to clear the server PCIe riser fault.


If the PCIe riser fault message in Oracle ILOM is not cleared under Open
Problems, you must manually clear the fault in Oracle ILOM. For instructions for
manually clearing a PCIe riser fault, see the procedure "Clear Faults for
Undetected Replaced or Repaired Hardware Components" in the Oracle Integrated
Lights Out Manager (ILOM) 3.1 User’s Guide in the Oracle Integrated Lights Out
Manager (ILOM) 3.1 Documentation Library at
http://www.oracle.com/goto/ILOM/docs.

Related Information
■ “Remove a PCIe Riser From PCIe Slot 1 or 2” on page 76

▼ Remove a PCIe Riser From PCIe Slots 3 and 4


1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


See “Remove the Server Top Cover” on page 43.

2. If there is a PCIe card installed in the riser, disconnect any external or internal
cables.

Note – Do not disconnect the SAS cable from the internal host bus adapter card until
after you have removed the riser from the server.

3. Open the green-tabbed latch located on the rear of the server chassis next to
PCIe slot 3 to release the rear bracket on the PCIe card [1].

80 Sun Server X4-2 Service Manual • May 2014


Note – If the riser does not have a PCIe card installed in slot 3, then lift the latch to
release the PCIe slot 3 filler panel.

4. To release the riser from the motherboard connector, lift the green-tabbed lease
lever on the PCIe riser to the open position [2].

5. Slide the plastic PCIe card retainer, which is mounted on the side of the chassis,
toward the front of the server to release the card(s) installed in the riser [3].

6. Grasp the riser with both hands and remove it from the server [4].

7. Disconnect the SAS storage drive (HDD) cables from the internal HBA card
installed in PCIe slot 4 [5].

Note – If the server has four or fewer storage drives, the SAS cable for HDDs 0-3
will be the only one installed.

8. Place the riser on an antistatic mat.

Related Information
■ “Install a PCIe Riser Into PCIe Slots 3 and 4” on page 82

Servicing CRUs That Require Server Power-Off 81


▼ Install a PCIe Riser Into PCIe Slots 3 and 4

Note – The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and
2. Do not attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and
vice versa.

1. Retrieve the PCIe riser and any PCIe cards attached to it.

2. Reconnect the SAS cable(s) to the internal host bus adapter card [1].
Be sure to connect the SAS cable for storage drives 0 through 3 (HDDs 0-3) to the
connector that is farthest from the riser in which the HBA card is installed;
otherwise, the server will incorrectly identify the storage drives when it is
powered on.

3. Raise the green-tabbed release lever on the PCIe riser to the open (up) position,
and then gently press the riser into the motherboard connector until it is seated
[2].

82 Sun Server X4-2 Service Manual • May 2014


4. Ensure that the rear bracket on the internal HBA card in PCIe slot 4 is connected
to the slot in the server chassis side wall.
If the bracket is not connected, remove the riser and reposition it so that the rear
bracket connects to the side wall, and then gently press the riser into the
motherboard connector.

5. Slide the plastic PCIe card retainer, which is mounted on the side of the chassis,
toward the back of the server to secure the card(s) installed in the riser [3].

6. Press the green-tabbed release lever on the PCIe riser to the closed (down)
position [4].

7. To secure the rear bracket on the PCIe card to the server, close the green-tabbed
latch on the rear of the server chassis [5].

Note – If the riser does not have a PCIe card installed in slot 3, install a PCIe slot
filler panel and close the green-tabbed latch to secure the PCIe slot filler panel.

8. If there is a PCIe card installed in slot 3 of the riser, reconnect any external or
internal cables to the card.

9. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

b. Close the fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the power cord to the server power supply and the data cables.
See “Reconnect Data Cables and Power Cords” on page 149.

e. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

10. Use Oracle ILOM to clear the server PCIe riser fault.
If the PCIe riser fault message in Oracle ILOM is not cleared under Open
Problems, you must manually clear the fault in Oracle ILOM. For instructions for
manually clearing a PCIe riser fault, see the procedure "Clear Faults for
Undetected Replaced or Repaired Hardware Components" in the Oracle Integrated
Lights Out Manager (ILOM) 3.1 User’s Guide in the Oracle Integrated Lights Out
Manager (ILOM) 3.1 Documentation Library at
http://www.oracle.com/goto/ILOM/docs.

Servicing CRUs That Require Server Power-Off 83


Related Information
■ “Remove a PCIe Riser From PCIe Slots 3 and 4” on page 80

Servicing PCIe Cards (CRU)


These sections describe how to remove and install PCIe cards. Refer to your PCIe
card documentation for complete software and cabling information about your card.

In addition to the service procedures included here, you can see animations that
show how to remove and install the PCIe cards.

To play the Sun Server X4-2 Service Animations go to:


http://docs.oracle.com/cd/E36975_01/html/E49470/index.html

Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.

Caution – Ensure that all power is removed from the server before removing or
installing PCIe cards. You must disconnect all power cables from the system before
performing these procedures.

Note – For a complete list of supported PCIe cards, see the Sun Server X4-2 Product
Notes at http://www.oracle.com/goto/X4-2/docs.

The following sections provide information to assist you when servicing PCIe cards:
■ “PCIe Slot Characteristics” on page 85
■ “Remove a PCIe Card From PCIe Slot 1 or 2” on page 86
■ “Install a PCIe Card in PCIe Slot 1 or 2” on page 87
■ “Remove a PCIe Card From PCIe Slot 3” on page 87
■ “Install a PCIe Card in PCIe Slot 3” on page 88
■ “Remove the Internal HBA Card From PCIe Slot 4” on page 89

84 Sun Server X4-2 Service Manual • May 2014


■ “Install the Internal HBA Card in PCIe Slot 4” on page 90

Related Information
■ “Servicing PCIe Risers (CRU)” on page 74

PCIe Slot Characteristics


There are three external and one internal PCIe slots available in the Sun Server X4-2.
The external slots support optional, standard PCIe cards and are numbered 1, 2, and
3 from left to right when you view the server from the rear. The internal slot, which
installs on the riser in PCIe slots 3 and 4, supports a required internal SAS controller
HBA card. For a view of the rear panel that shows PCIe slot numbering, see “Server
Back Panel View” on page 5.

Note – PCIe slot 1 is nonfunctional in single-processor systems.

Note – All of the PCIe slots comply with the PCI Express 3.0 specification and can
accommodate 25 watt PCIe cards.

The following table lists the characteristics and requirements of the PCIe slots.

Slot Supported PCIe Card Supported PCIe Slot Connector Width/PCI


Number Types Specifications Express Lanes

1 Low-profile cards PCIe 1.0, PCIe 2.0, PCIe 3.0 x16 mechanical/x16 electrical
only
2 Low-profile cards PCIe 1.0, PCIe 2.0, PCIe 3.0 x16 mechanical/x8 electrical
only
3 and 4 Low-profile cards PCIe 1.0, PCIe 2.0, PCIe 3.0 x8 mechanical/x8 electrical
only

Related Information
■ “Server Back Panel View” on page 5

Servicing CRUs That Require Server Power-Off 85


▼ Remove a PCIe Card From PCIe Slot 1 or 2

Note – PCIe slot 1 is nonfunctional in single-processor systems.

1. Remove the PCIe riser from the server.


For instructions, see “Remove a PCIe Riser From PCIe Slot 1 or 2” on page 76.

2. Remove the PCIe card from the PCIe riser.

a. Hold the riser in one hand and use your other hand to carefully pull the PCIe
card connector out of the riser.

b. Disconnect the rear bracket that is attached to the PCIe card from the rear of
the PCIe riser.

3. Place the PCIe card on an antistatic mat.

Caution – Whenever you remove a PCIe card, you should replace it with another
PCIe card or a PCIe filler panel. Installing PCIe filler panels in vacant PCIe slots
helps reduce the level of electromagnetic interference (EMI) emitted by the server.
For instructions for installing a PCIe filler panel, see “Removing and Installing Server
Filler Panels” on page 143.

86 Sun Server X4-2 Service Manual • May 2014


▼ Install a PCIe Card in PCIe Slot 1 or 2

Note – PCIe slot 1 is nonfunctional in single-processor systems.

1. Retrieve the PCIe card and riser you to install.

2. Insert the rear bracket that is attached to the PCIe card into the PCIe riser.

3. Hold the riser in one hand and use your other hand to carefully insert the PCIe
card connector into the Riser.

4. Install the PCIe riser into the server.


For instructions, see “Install a PCIe Riser Into PCIe Slot 1 or 2” on page 78.

▼ Remove a PCIe Card From PCIe Slot 3


1. Remove the PCIe riser from the server.
For instructions, see “Remove a PCIe Riser From PCIe Slots 3 and 4” on page 80

2. Remove the PCIe card from the riser.

a. Hold the riser in one hand and use your other hand to carefully remove the
PCIe card connector from the riser.

Servicing CRUs That Require Server Power-Off 87


b. Disconnect the rear bracket attached to the PCIe card from the rear of the
PCIe riser.

3. Place the PCIe card on an antistatic mat.

Caution – Whenever you remove a PCIe card, you should replace it with another
PCIe card or a PCIe filler panel. Installing PCIe filler panels in vacant PCIe slots
helps reduce the level of electromagnetic interference (EMI) emitted by the server.
For instructions for installing PCIe filler panels, see “Removing and Installing Server
Filler Panels” on page 143.

▼ Install a PCIe Card in PCIe Slot 3


1. Retrieve the PCIe card and riser you to install.

2. Insert the rear bracket that is attached to the PCIe card into the PCIe riser.

3. Hold the riser in one hand and use your other hand to carefully insert the PCIe
card connector into the riser.

88 Sun Server X4-2 Service Manual • May 2014


4. Install the PCIe riser.
For instructions, see “Install a PCIe Riser Into PCIe Slots 3 and 4” on page 82.

▼ Remove the Internal HBA Card From PCIe Slot 4


1. Remove the PCIe riser from slots 3 and 4.
For instructions, see “Remove a PCIe Riser From PCIe Slots 3 and 4” on page 80.

2. Remove the internal host bus adapter card from the riser.

a. Hold the riser in one hand and use your other hand to carefully remove the
card from slot 4 of the riser.

b. Disconnect the rear bracket attached to the PCIe card from the rear of the
PCIe riser.

Servicing CRUs That Require Server Power-Off 89


3. Place the PCIe card on an antistatic mat.

▼ Install the Internal HBA Card in PCIe Slot 4


1. Retrieve the host bus adapter (HBA) card and riser you to install.

2. Insert the rear bracket that is attached to the internal HBA card into the rear
connector on the PCIe riser.

3. Insert the internal HBA card connector into the bottom connector on the riser.

90 Sun Server X4-2 Service Manual • May 2014


4. Install the PCIe riser.
For instructions, see “Install a PCIe Riser Into PCIe Slots 3 and 4” on page 82.

Servicing the DVD Drive (CRU)


Note – The DVD drive is only available in the four-drive systems.

The DVD drive is accessible from the front panel of the system.

Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.

Caution – Ensure that all power is removed from the server before removing or
installing the DVD drive or damage to the drive might occur. You must disconnect all
power cables from the system before performing these procedures.

The following procedures are provided in this section:


■ “Remove the DVD Drive” on page 91.
■ “Install the DVD Drive” on page 93.

Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Extend the Server to the Maintenance Position” on page 39
■ “Open the Server Fan Door” on page 43

▼ Remove the DVD Drive


1. Remove any media from the DVD drive.

2. Prepare the server for service.

Servicing CRUs That Require Server Power-Off 91


a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


See “Remove the Server Top Cover” on page 43.

3. Locate the DVD drive [1].

4. Disconnect the cable from the rear of the DVD [2].

FIGURE: Removing the DVD Drive

92 Sun Server X4-2 Service Manual • May 2014


5. To disengage the DVD drive from the chassis, press and hold the release tab on
the rear of the DVD drive up slightly [3].

6. Gently push the DVD drive toward the front of the server, slide it out of the
server, and place it on an antistatic mat [4].

7. Place the DVD drive on an antistatic mat.

Related Information
■ “Install the DVD Drive” on page 93

▼ Install the DVD Drive


1. Push the DVD drive into the chassis until the release tab on the rear of the
DVD drive engages the chassis with an audible click (see FIGURE: Removing
the DVD Drive on page 92 [4]).

2. Reconnect the DVD drive cable [2].

3. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

b. Close the fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.

e. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

Related Information
■ “Remove the DVD Drive” on page 91

Servicing CRUs That Require Server Power-Off 93


Servicing the Internal USB Flash Drives
(CRU)
Caution – These procedures require that you handle components that are sensitive
to static discharge. This sensitivity can cause the component to fail. To avoid damage,
ensure that you follow antistatic practices as described in “Take Antistatic Measures”
on page 42.

Caution – Ensure that all power is removed from the server before removing or
installing a flash drive or damage to the drive might occur. You must disconnect all
power cables from the system before performing these procedures.

The following procedures are provided in this section:


■ “Servicing the Oracle System Assistant USB Flash Drive” on page 94
■ “Remove an Internal USB Flash Drive” on page 95
■ “Install an Internal USB Flash Drive” on page 95

Related Information
■ “Extend the Server to the Maintenance Position” on page 39
■ “Remove the Server Top Cover” on page 43

Servicing the Oracle System Assistant USB Flash


Drive
If the Oracle System Assistant software is corrupted on the USB flash drive, you
should try to repair it before replacing the USB flash drive.

For instructions for troubleshooting and repairing Oracle System Assistant, see the
Oracle System Assistant troubleshooting information in the Oracle X4 Series Servers
Administration Guide at http://www.oracle.com/goto/x86AdminDiag/docs.

94 Sun Server X4-2 Service Manual • May 2014


▼ Remove an Internal USB Flash Drive
The server can be equipped with up to two internal USB flash drives. Before you
remove a the USB flash drive on which Oracle System Assistant is installed, review
“Servicing the Oracle System Assistant USB Flash Drive” on page 94

1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


See “Remove the Server Top Cover” on page 43.

2. To access the USB flash drives, remove the USB flash drive cover [1].

FIGURE: Removing an Internal USB Flash Drive

3. Grasp the USB flash drive and pull it out of the internal USB port [2].

▼ Install an Internal USB Flash Drive


1. Unpack the replacement USB flash drive.

Servicing CRUs That Require Server Power-Off 95


2. Insert the USB flash drive into the internal USB port (see FIGURE: Removing an
Internal USB Flash Drive on page 95 [2]).

3. Install the USB flash drive cover [1].

4. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

b. Close the fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.

e. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

5. If the USB flash drive that you replaced was the Oracle System Assistant USB
flash drive, you need reinstall Oracle System Assistant on the new USB flash
drive. For instructions, see the procedures for restoring Oracle System Assistant
in the Oracle X4 Series Servers Administration Guide at
http://www.oracle.com/goto/x86AdminDiag/docs.

Servicing the Battery (CRU)


The battery maintains system time when the server is powered off and a time server
is unavailable. If the server fails to maintain the proper time when the server is
powered off and not connected to a network, replace the battery.

Caution – Ensure that all power is removed from the server before removing or
installing the battery. You must disconnect the power cables from the system before
performing these procedures.

The following procedures are provided in this section:


■ “Remove the Battery” on page 97

96 Sun Server X4-2 Service Manual • May 2014


■ “Install the Battery” on page 98

Related Information
■ “Extend the Server to the Maintenance Position” on page 39
■ “Remove the Server Top Cover” on page 43

▼ Remove the Battery


1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


See “Remove the Server Top Cover” on page 43.

2. To dislodge the battery from the retainer, place your finger under the side of the
battery nearest the rear of the server [1] and gently lift the battery up and out of
the retainer [2].

FIGURE: Removing the Battery

Servicing CRUs That Require Server Power-Off 97


▼ Install the Battery
1. Unpack the replacement battery.

2. Press the new battery into the battery retainer with the positive side (+) facing
up (see FIGURE: Removing the Battery on page 97[1]).

3. If the service processor is configured to synchronize with a network time server


using the Network Time Protocol (NTP), the Oracle ILOM clock will be reset as
soon as the server is powered on and connected to the network; otherwise,
proceed to the next step.

4. If the service processor is not configured to use NTP, you must do the following:

a. Reset the Oracle ILOM clock using the Oracle ILOM CLI or the web
interface.
For instructions, see the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at: http://www.oracle.com/goto/ILOM/docs.

b. Use the BIOS Setup Utility to reprogram the host clock.


For the BIOS Main menu screen that supports this procedure, see the Oracle X4
Series Servers Administration Guide at
http://www.oracle.com/goto/x86AdminDiag/docs.

5. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

b. Close the fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.

e. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

Note – On first boot, use the BIOS Setup utility to reset the server host time.

98 Sun Server X4-2 Service Manual • May 2014


Servicing FRUs

The following sections describe how to service field-replaceable units (FRUs). You
must power down the system and disconnect the AC power cords from the server
before servicing any of these components.

Note – Only Oracle authorized service personnel should service FRUs.

Description Link

Identify FRU locations. “FRU Locations” on page 99


Service the processor(s). “Servicing Processors (FRU)” on page 100
Service the disk backplane. “Servicing the Disk Backplane (FRU)” on
page 117
Service the front indicator module. “Servicing the Front Indicator Module (FRU)”
on page 125
Service the motherboard. “Servicing the Motherboard (FRU)” on
page 127
Service the server SAS cables. “Servicing the SAS Cables (FRUs)” on
page 138

Related Information
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61

FRU Locations
The locations of the FRUs are shown in the following figure.

99
FIGURE: FRU Locations

Figure Legend

1 Heatsink(s) 4 Front Indicator Module (FIM) (FRU)


Note: In single-processor systems,
neither a heatsink nor a processor
socket filler are installed in the socket
for processor 1 (P1). To protect the
delicate processor socket pins, the
cover that comes on the motherboard
from manufacturing is left in place.
2 Processor(s) (FRU) 5 Disk backplane (FRU)
Note: In single-processor systems, the
processor is installed in socket 0 (P0).
3 Motherboard (FRU) 6 Not applicable

Servicing Processors (FRU)


This section describes how to remove and install the processors.

100 Sun Server X4-2 Service Manual • May 2014


In addition to the service procedures included here, you can see animations that
show how to remove and install the processors.

To play the Sun Server X4-2 Service Animations go to:


http://docs.oracle.com/cd/E36975_01/html/E49470/index.html

Caution – Ensure that all power is removed from the server before removing or
installing a processor. You must disconnect the power cables from the server before
performing these procedures.

Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.

Note – On single-processor systems, neither a heatsink nor a processor filler cover


are installed in the processor socket 1 (P1). To protect the delicate processor socket
pins, the cover that comes on the motherboard from manufacturing is left in place.

These following sections provide information to assist you when replacing a


processor:
■ “Selecting the Correct Processor Removal/Replacement Tool” on page 102
■ “Remove a Processor” on page 106
■ “Install a Processor” on page 112

Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Take Antistatic Measures” on page 42
■ “Remove the Server From the Rack” on page 41
■ “Remove the Server Top Cover” on page 43

Servicing FRUs 101


Selecting the Correct Processor
Removal/Replacement Tool

Caution – The correct processor removal/replacement tool must be used to remove


and replace a processor; otherwise, the processor or the processor socket might be
damaged.

Selecting the correct processor removal/replacement tool is a two-step process. First


you determine the size of the processor that is being replaced, then you select the
removal/replacement tool that fits that size.

The processors supported by the Sun Server X4-2 come in two sizes. The processors
with 10 or fewer cores are smaller than the processors with 12 cores. You can
determined the size of the processor that you are going to remove and replace in
either of two ways:
■ Use Oracle Integrated Lights Out Manager (ILOM) to display processor
information.
For instructions for using Oracle ILOM to display processor information, see the
Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library.
Or
■ Visually check the size of the processor installed in the server.
This requires that you remove the processor heatsink and open the processor
independent loading mechanism (ILM) assembly that holds the processor in the
socket. For instructions, see “Remove a Processor” on page 106. This is the same
procedure that you will use when you remove the processor.

If you choose to visually check the size of the processor, refer to the next two figures
to see how to distinguish the smaller processors from the larger processors. FIGURE:
Smaller Processor Installed in a Motherboard Processor Socket on page 103 shows a
smaller processor installed. Notice that the right and left edges of the processor are
within the boundaries of the processor alignment brackets.

102 Sun Server X4-2 Service Manual • May 2014


FIGURE: Smaller Processor Installed in a Motherboard Processor Socket

Figure Legend

1 Processor alignment brackets


2 Processor left and right edges are within alignment bracket boundaries

FIGURE: Larger Processor Installed in a Motherboard Processor Socket on page 104


shows a larger processor installed. Notice that the right and left edges of the
processor extend beyond the boundaries of the processor alignment brackets.

Servicing FRUs 103


FIGURE: Larger Processor Installed in a Motherboard Processor Socket

Figure Legend

1 Processor alignment brackets


2 Processor left and right edges extend beyond alignment bracket boundaries

After you have determined the size of the processor installed in your server, select
the correct processor removal/replacement tool. Like the processors, the processor
removal/replacement tool also comes in two sizes. The tool for the smaller
processors (processors with 10 or fewer cores) is color-coded green. The tool for the
larger processors (12-core processors) is color-coded pink. See FIGURE: Color-Coded
Processor Removal/Replacement Tools on page 105.

104 Sun Server X4-2 Service Manual • May 2014


FIGURE: Color-Coded Processor Removal/Replacement Tools

Figure Legend

1 Green, color-coded removal/replacement tool for the smaller processors—models E5-2609 V2


(4-core), E5-2630 V2 (6-core), E5-2650 V2 (8-core), and E5-2690 V2 (10-core)
2 Pink, color-coded removal/replacement tool for the larger processor—model E5-2697 V2 (12-core)

Caution – The pink color-coded processor removal/replacement tool must be used


only with the larger processor (the 12-core processor). Likewise, the green
color-coded removal/replacement tool must be used only with smaller processors
(the 4-, 6-, 8-, and 10-core processors); otherwise, the processor or the processor
socket might be damaged.

The following table provides an easy reference for matching a processor (by number
of cores or model number) to the correct processor removal/replacement tool.

Servicing FRUs 105


TABLE: Processor Model Numbers by Number of Cores

Processor
Removal/Replacement Tool
Processor Cores Processor Model Number Color Code

4-core E5-2609 V2 Green


6-core E5-2630 V2
8-core E5-2650 V2
10-core E5-2690 V2
12-core E5-2697 V2 Pink

Note – The correct processor removal/replacement tool is included in the box with
the replacement processor. Additionally, both removal/replacement tools ship with
replacement motherboards.

▼ Remove a Processor

Caution – Processors should be removed only by an Oracle qualified service


technician.

Caution – Processor removal and replacement must be done using the correct
removal/replacement tool; otherwise, damage might result to the processor or the
processor socket. For information on how to select the correct removal/replacement
tool, see “Selecting the Correct Processor Removal/Replacement Tool” on page 102.

Caution – Be careful not to touch the processor socket pins. The processor socket
pins are very fragile. A light touch can bend the processor socket pins and damage
the board beyond repair. Always use the processor removal/replacement tool to
remove and replace the processor.

1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.

106 Sun Server X4-2 Service Manual • May 2014


b. Extend the server to the maintenance position.
See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


“Remove the Server Top Cover” on page 43.

2. Identify the location of the faulty processor by pressing the Fault Remind
button on the motherboard.

Note – When the Fault Remind button is pressed, a LED located next to the Fault
Remind button lights green to indicate that there is sufficient voltage present in the
fault remind circuit to light any fault LEDs that were lit due to a failure. If this LED
fails to light when you press the Fault Remind button, it is likely that the capacitor
powering the fault remind circuit has lost its charge. This can happen if the Fault
Remind button is pressed for a long time with fault LEDs lit or if power has been
removed from the server for more than 15 minutes.

The processor fault LEDs are located next to the processor(s).


■ If the processor fault LED is off, then the processor is operating properly.
■ If the processor fault LED is on (amber), then the processor is faulty and should
be replaced.

Note – Processor 0 (P0) is on the left side when viewing the server from the front.

Servicing FRUs 107


3. Gently press down on the top of the heatsink to counteract the pressure of the
captive spring-loaded screws that secure the heatsink to the motherboard and
loosen the four Phillips captive screws in the heatsink for the processor [1].
Using a No. 2 Phillips screwdriver, turn the screws counterclockwise alternately
one and one half turns until they are fully removed.

4. To separate the heatsink from the top of the processor, gently twist the heatsink
left and right, while pulling upward, and then lift off the heatsink and place it
upside down on a flat surface [1].
A thin layer of thermal grease separates the heatsink and the processor. This
grease acts as an adhesive.

Note – Do not allow the thermal grease to contaminate the work space or other
components.

5. Use an alcohol pad to clean the thermal grease from the underside of the
heatsink.
Be careful not to get the thermal grease on your fingers.

108 Sun Server X4-2 Service Manual • May 2014


Caution – Failure to clean the heatsink prior to removing the processor could result
in the accidental contamination of the processor socket or other components. Also, be
careful not to get the grease on your fingers as this could result in contamination of
components.

6. Disengage the processor ILM assembly hinge lever on the right side of the
processor socket (viewing the server from the front) by pushing down on the
lever and moving it to the side away from the processor, and then rotating the
lever upward [2].

7. Disengage the processor ILM assembly load lever on the left side of the
processor socket (viewing the server from the front) by pushing down on the
lever and moving it to the side away from the processor, and then rotating the
lever upward [2].

8. To lift the processor ILM assembly load plate off of the processor socket, rotate
the ILM hinge lever on the right side of the processor toward the closed
position (the ILM load plate is lifted up as the hinge lever is lowered toward
the closed position) and carefully swing the ILM load plate to the fully open
position [3].

Caution – Whenever you remove a processor, you should replace it with another
processor and reinstall the processor heatsink; otherwise, the server might overheat
due to improper airflow. For instructions for installing a processor, see “Install a
Processor” on page 112.

9. To remove the processor from the processor socket, acquire the correct processor
removal/replacement tool and perform the following steps:

Caution – Before removing the processor, ensure that you are using the correct
color-coded processor removal/replacement tool. For information on how to select
the correct processor removal/replacement tool, see “Selecting the Correct Processor
Removal/Replacement Tool” on page 102.

a. Locate the button in the center of the top of the processor


removal/replacement tool and press it to the down position (see FIGURE:
Removing a Processor on page 111 [1]).

b. Properly position the tool over the processor socket and lower it into place
over the processor socket [2].
To properly position the tool over the processor socket, rotate the tool until the
green or pink triangle (depending on which color-coded tool is being used) on
the side of the tool is facing the front of the server and it is over the left side of
the processor socket when viewing the server from the front.

Servicing FRUs 109


c. Press the release lever on the tool to release the center button and engage the
processor [3].
An audible click indicates that the processor is engaged.

d. Grasp the tool by the sides and remove it from the server [4].

e. Turn the tool upside down and verify that it contains the processor [5].

f. While holding the processor tool up side down, press the center button on
the tool to release the processor [5].

g. Carefully grasp the processor by the front and back edges, lift it out of the
tool and place it with the circuit side down (the installed orientation) on a
clean antistatic mat [6].

Caution – Ensure that the antistatic mat is clean and free of debris; otherwise, the
processor pins might be damaged.

h. Carefully clean the thermal grease off the top of the processor.

Caution – The following figure shows the green color-coded processor


removal/replacement tool. If you are removing a 12-core processor, you must use the
pink color-coded processor removal/replacement tool; otherwise, damage might
result to the processor or the processor socket. For information on how to select the
correct processor removal/replacement tool, see “Selecting the Correct Processor
Removal/Replacement Tool” on page 102.

110 Sun Server X4-2 Service Manual • May 2014


FIGURE: Removing a Processor

Related Information
■ “Install a Processor” on page 112

Servicing FRUs 111


▼ Install a Processor

Caution – Processors should be installed only by an Oracle qualified service


technician.

Caution – Processor removal and replacement must be done using the correct
removal/replacement tool; otherwise, damage might result to the processor or the
processor socket. For information on how to select the correct removal/replacement
tool, see “Selecting the Correct Processor Removal/Replacement Tool” on page 102.

Caution – Be careful not to touch the processor socket pins. The processor socket
pins are very fragile. A light touch can bend the processor socket pins and damage
the board beyond repair. Always use the processor removal/replacement tool to
remove and replace the processor.

1. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

2. Unpack the replacement processor and place it on an antistatic mat.

3. Ensure that the replacement processor is identical to the processor that was
removed.
For a description of the processors supported by the server, see the Sun Server
X4-2 Installation Guide, “Server Components” on page 20.

4. Ensure that the two processor ILM assembly levers and the ILM assembly load
plate are in the fully open position.
For instructions for opening the processor ILM assembly levers and the load plate,
see Step 6 through Step 8 of “Remove a Processor” on page 106.

5. To install the replacement processor into the processor removal/replacement


tool, acquire the correct removal/replacement tool and perform the following
steps:

Caution – Before installing the processor, ensure that you are using the correct
color-coded processor removal/replacement tool. For information on how to select
the correct processor removal/replacement tool, see “Selecting the Correct Processor
Removal/Replacement Tool” on page 102.

112 Sun Server X4-2 Service Manual • May 2014


a. Press the button in the center of the tool to the down position (see FIGURE:
Installing a Processor on page 114 [1]).

b. Turn the tool upside down, grasp the processor by its front an back edges and
position the processor (circuit side up) in the tool so that the triangle on the
corner of the processor aligns with the triangle on the side of the processor
removal/replacement tool [2].

c. Lower the processor into the tool and press the tool release lever to release
the center button and engage the processor [3].
An audible click indicates that the processor is locked in place.

d. Properly position the tool over the processor socket and lower it into place
[4].
To properly position the tool in the processor socket, rotate the tool until the
green or pink triangle (depending on which color-coded tool is being used) on
the side of the tool is facing the front of the server and it is over the left side of
the processor socket (when viewing the server from the front) and lower the
tool into the processor socket.

e. Press the center button in the tool down to release the processor so that it is
installed in the socket [5].

f. Remove the processor removal/replacement tool [6].

Caution – The following figure shows the green color-coded processor


removal/replacement tool. If you are installing a 12-core processor, you must use the
pink color-coded processor removal/replacement tool; otherwise, damage might
result to the processor or the processor socket. For information on how to select the
correct processor removal/replacement tool, see “Selecting the Correct Processor
Removal/Replacement Tool” on page 102.

Servicing FRUs 113


FIGURE: Installing a Processor

6. Visually check the alignment of the processor in the socket.


When properly aligned, the processor sits flat in the processor socket.

Caution – Do not press down on the processor. Irreparable damage to the processor
or motherboard might occur from excessive downward pressure. Do not forcibly seat
the processor into the socket. Excessive downward pressure might damage the socket
pins.

114 Sun Server X4-2 Service Manual • May 2014


7. Swing the processor ILM assembly load plate into the closed position [1].
Ensure that the load plate sits flat around the periphery of the processor.

8. Engage the processor ILM assembly load lever on the left side of the socket
(viewing the server from the front) by rotating it downward and slipping it
under the catch [2].

9. Engage the processor ILM assembly hinge lever on the right side of the socket
(viewing the server from the front) by rotating it downward and slipping it
under the catch [2].

10. Use the syringe (supplied with the new or replacement processor) to apply
approximately 0.1 ml of thermal grease to the center of the top of the processor.
To measure 0.1 ml of thermal grease, use the graduated scale on the thermal
grease syringe.

Note – Do not distribute the grease; the pressure of the heatsink will do so for you
when you install it.

11. Inspect the heatsink for dust and lint.


Clean the heatsink if necessary.

Servicing FRUs 115


12. Orient the heatsink so that the screws line up with the mounting posts [3].

Note – The processor heatsink is not symmetrical.

13. Carefully position the heatsink on the processor, aligning it with the mounting
posts to reduce movement after it makes initial contact with the layer of thermal
grease [3].

Caution – Avoid moving the heatsink after it has contacted the top of the processor.
Too much movement could disturb the layer of thermal grease, causing voids, and
leading to ineffective heat dissipation and component damage.

14. Tighten the four Phillips screws with a No. 2 Phillips screwdriver alternately
one-half turn until fully seated.

15. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

b. Close the server fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the data cables and reconnect the power cords to the server power
supplies.
See “Reconnect Data Cables and Power Cords” on page 149.

e. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

16. Use Oracle ILOM to clear server processor faults.


Refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation
Library for more information about the following steps.

116 Sun Server X4-2 Service Manual • May 2014


a. To show server faults, log in to the server as root using the Oracle ILOM CLI,
and type the following command to list all known faults on the server:
-> show /PS/faultmgmt
The server lists all known faults, for example:

-> show /PS/faultmgmt


Targets:
0 (/SYS/MB/P0)
Properties:
Commands:
cd
show

Alternatively, to list all known faults in the server, log into the Oracle Solaris
OS and issue the fmadm faulty command, or log into the Oracle ILOM
service processor from the Oracle ILOM Fault Management Shell and issue the
fmadm faulty command.

b. To clear the fault identified in Step 16.a, type the following command:
-> set /System/MB/P0 clear_fault_action=true
For example:

-> set /System/MB/P0 clear_fault_action=true


Are you sure you want to clear /SYS/MB/P0 9y/n)? y
Set ‘clear_fault_action’ to ‘true’

Alternatively, to clear all known faults in the server, log into the Oracle Solaris
OS and issue the fmadm repair command, or log into the Oracle ILOM
service processor from the Oracle ILOM Fault Management Shell and issue the
fmadm repair command.

Related Information
■ “Remove a Processor” on page 106

Servicing the Disk Backplane (FRU)


This section describes how to remove and install a disk backplane.

In addition to the service procedures included here, you can see animations that
show how to remove and install a disk backplane.

Servicing FRUs 117


To play the Sun Server X4-2 Service Animations go to:
http://docs.oracle.com/cd/E36975_01/html/E49470/index.html

Caution – Ensure that all power is removed from the server before removing or
installing a disk backplane. You must disconnect the power cables from the server
before performing these procedures.

■ “Disk Backplane Configurations” on page 118


■ “Remove the Disk Backplane” on page 119
■ “Install the Disk Backplane” on page 122

Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Take Antistatic Measures” on page 42
■ “Extend the Server to the Maintenance Position” on page 39
■ “Open the Server Fan Door” on page 43

Disk Backplane Configurations


The server has one or two disk backplanes depending on the number of storage
drives installed. On servers with four or fewer storage drives, only one disk
backplane is needed. Servers with five or more storage drives require two disk
backplanes. The following figure shows a configuration with two disk backplanes,
DBP0 and DBP1. Storage drives 0 through 3 plug into DBP0. Storage drives 4 through
7 plug into DBP1.

118 Sun Server X4-2 Service Manual • May 2014


FIGURE: Disk Backplane Configurations

▼ Remove the Disk Backplane

Note – A server with four or fewer storage drives has only one disk backplane.

1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Open the server fan door to gain access to the disk backplanes.

2. Pull each storage drive out far enough to disengage it from the disk backplane.
See “Remove a Storage Drive” on page 47.

Servicing FRUs 119


Note – It is not necessary to completely remove the storage drives from the server;
simply pull them out far enough to disengage them from the disk backplane. If you
do remove the storage drives from the server, make a note of their locations so that
you can reinstall them in the same locations.

3. Remove all four fan modules.


See “Remove a Fan Module” on page 51.

4. Starting with the top disk backplane if servicing a server with two disk
backplanes, disconnect the SAS cable from each disk backplane [1].
See FIGURE: Removing the Disk Backplane on page 121.

Note – If you are going to remove and replace both disk backplanes, before
disconnecting any backplane cables, make a note of, or tag, which cables connect to
the top disk backplane and which cables connect to the bottom disk backplane for
reference when you install the replacement disk backplanes.

120 Sun Server X4-2 Service Manual • May 2014


FIGURE: Removing the Disk Backplane

5. Disconnect the disk backplane power cable from the disk backplane [2].

6. Disconnect the disk backplane LED cable from the disk backplane [3].

7. If the server has a DVD drive, disconnect the DVD drive power cable from the
disk backplane [4].

Note – Servers with a DVD drive have only one disk backplane.

Servicing FRUs 121


8. Using just your thumb and fingers, loosen the two captive thumb screws that
secure the disk backplane to the chassis [5].

9. Slide the backplane toward the front of the server to release it from the three
mushroom-shaped standoffs and lift it out of the chassis [6].

10. Place the disk backplane on an antistatic mat.

11. If the server has a second disk backplane, repeat Step 4 through Step 10 to
remove it.

Related Information
■ “Install the Disk Backplane” on page 122

▼ Install the Disk Backplane


1. Starting with the bottom disk backplane if servicing a server with two disk
backplanes, lower the backplane into the server and position it to engage the
three mushroom-shaped standoffs [1].

122 Sun Server X4-2 Service Manual • May 2014


FIGURE: Installing the Disk Backplane

2. Using just your thumb and fingers, tighten the two captive thumb screws to
secure the disk backplane to the chassis [2].

3. If the server has a DVD drive, reconnect the DVD drive power cable to the disk
backplane [3].

4. Reconnect the disk backplane LED cable to the disk backplane [4].

5. Reconnect the disk backplane power cable to the disk backplane [5].

Servicing FRUs 123


6. Reconnect the SAS cable to the disk backplane [6].

7. If the server has more than four storage drives, repeat all of the preceding steps
(with the exception of Step 3, which directs you to reconnect the DVD drive
power cable) to install the second disk backplane.
A server that has two disk backplanes does not have a DVD drive installed.

8. Reinstall all of the storage drives into the storage drive cage.
See “Install a Storage Drive” on page 49.

9. Install all four fan modules.


See “Install a Fan Module” on page 54.

10. Return the server to operation.

a. Close the server fan door.

b. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

c. Reconnect the data cables to the server and reconnect the power cords to the
server power supplies.
See “Reconnect Data Cables and Power Cords” on page 149.

d. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

Note – IMPORTANT: After replacing disk backplane 0 (DBP0), you must manually
program the product serial number (PSN) into the new disk backplane. This is
necessary because DBP0 is the primary member of a select group of components for
maintaining the PSN for service entitlement. On systems with two disk backplanes,
disk backplane 1 (DBP1) does not have this requirement. To propagate the FRU
top-level indicator (TLI) data to the new DBP0, you must reset the Oracle ILOM
service processor (SP). For instructions on resetting the SP, see the Oracle Integrated
Lights Out Manager (ILOM) 3.1 Configuration and Maintenance Guide at
http://www.oracle.com/goto/ILOM/docs

Related Information
■ “Remove the Disk Backplane” on page 119

124 Sun Server X4-2 Service Manual • May 2014


Servicing the Front Indicator Module
(FRU)
Caution – Ensure that all power is removed from the server before removing or
installing a front indicator module. You must disconnect the power cables from the
server before performing these procedures.

Follow these procedures to remove and install the front indicator module (FIM).
■ “Remove the Front Indicator Module” on page 125
■ “Install the Front Indicator Module” on page 127

Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Remove the Server From the Rack” on page 41
■ “Take Antistatic Measures” on page 42
■ “Open the Server Fan Door” on page 43

▼ Remove the Front Indicator Module


1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

2. To remove the top cover from the storage drive cage, do the following:

a. Remove the six Phillips screws from the top of the storage drive cage [1].
There are three Phillips screws on each side of the storage drive cage.

Servicing FRUs 125


b. Open the server fan door.
See “Open the Server Fan Door” on page 43.

c. To remove the storage drive cage cover, slide it forward (toward the front of
the server) and lift it up.

3. Loosen the screw that secures the front indicator module (FIM) assembly to the
server chassis [2].

FIGURE: Removing the Front Indictor Module

4. Carefully slide the FIM assembly toward the rear of the server enough to lift it
over the Phillips screw and out of the server [2].

5. Disconnect the FIM cable from the FIM assembly and set the assembly aside [3].

6. Continue to “Install the Front Indicator Module” on page 127.

Related Information
■ “Install the Front Indicator Module” on page 127

126 Sun Server X4-2 Service Manual • May 2014


▼ Install the Front Indicator Module
1. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42

2. Unpack the replacement FIM and place it on an antistatic mat.

3. Connect the FIM cable to the replacement FIM assembly [3].


See FIGURE: Removing the Front Indictor Module on page 126.

4. Carefully lower the FIM assembly into the chassis, position it over the Phillips
screw in the server chassis, and slide it forward so all the LEDs, USB
connectors, and Power On button fit into place on the server front panel [2].

5. Tighten the Phillips screw to secure the FIM assembly to the server chassis [2].

6. Place the storage drive cage cover over the server storage drive cage and install
the six Phillips screws to secure the cover to the server.
There are three Phillips screws on each side of the storage drive cage.

7. Ensure that server fan door is closed.

8. Return the server to operation.

a. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

b. Reconnect the data cables to the server and reconnect the power cords to the
server power supplies.
See “Reconnect Data Cables and Power Cords” on page 149.

c. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

Related Information
■ “Remove the Front Indicator Module” on page 125

Servicing the Motherboard (FRU)


Follow these procedures to remove and install the motherboard.

Servicing FRUs 127


Caution – The motherboard should be serviced only by an Oracle qualified service
technician.

Caution – Ensure that all power is removed from the server before removing or
installing the motherboard. You must disconnect the power cables before performing
these procedures.

Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.

■ “Remove the Motherboard” on page 128


■ “Install the Motherboard” on page 135

Related Information
■ “Remove the Server From the Rack” on page 41
■ “Take Antistatic Measures” on page 42
■ “Remove the Server Top Cover” on page 43

▼ Remove the Motherboard

Caution – The motherboard should be serviced only by an Oracle qualified service


technician.

Caution – Use the Oracle ILOM backup utility prior to removing the motherboard.
This utility backs up the Oracle ILOM configuration of the service processor. For
more information, see the Oracle ILOM 3.1 Documentation Library at
http://www.oracle.com/goto/ILOM/docs.

1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.

128 Sun Server X4-2 Service Manual • May 2014


b. Extend the server to the maintenance position.
See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


See “Remove the Server Top Cover” on page 43.

2. Remove the following reusable components:

Caution – During the motherboard removal procedure, it is important to label the


power supplies with the slot numbers from which they were removed (PS0, PS1).
This is required because the power supplies must be reinstalled into the same slots
from which they were removed; otherwise, the server FRU top-level indicator (TLI)
data might be lost. When a server requires service, the FRU TLI is used by Oracle to
verify that the warranty on the server has not expired. For more information on the
server FRU TLI, see “FRU TLI Auto-Update” on page 30.

a. Fan modules
For instructions, see “Remove a Fan Module” on page 51.

b. Power supplies
For instructions, see “Remove a Power Supply” on page 57.

c. PCIe risers and attached PCIe cards


For instructions, see “Servicing PCIe Risers (CRU)” on page 74.

3. Disconnect the disk backplane power cable from the motherboard [1].

Servicing FRUs 129


4. Disconnect the disk backplane LED cable from the motherboard [2].

5. Disconnect the front indicator module (FIM) cable from the motherboard [3].

6. If the server has a DVD drive, do the following:

a. Disconnect the DVD drive cable from the motherboard [4].

b. Carefully lift the DVD drive cable out of the cable trough.

130 Sun Server X4-2 Service Manual • May 2014


7. Disconnect the SAS cables from the internal HBA, and then carefully lift the
SAS cables that you disconnected from the internal HBA out of the cable
trough.

8. Remove the server mid-wall [5].

a. Using a No. 2 Phillips screwdriver, loosen the four green captive screws that
secure the mid-wall to the server chassis.

b. Lift the mid-wall up slightly and pull in toward the front of the server to
disengage it from the raised mushroom-shaped standoffs that are located on
the server chassis sidewall (one on each end of the mid-wall).

c. Place the mid-wall, DVD cable, and SAS cables toward the front of the server
and out of the way of the motherboard.

9. Remove the motherboard from the server chassis [6].

a. Grasp the middle of the air duct in the front and back and slide the
motherboard toward the front of the server and lift it slightly to disengage it
from the six mushroom-shaped standoffs that are located on the server
chassis under the motherboard [6].

b. Lift the motherboard out of the server chassis and place it on an antistatic
mat, and next to the replacement motherboard [6].

10. Remove the internal USB flash drives from the motherboard and install them on
the replacement motherboard.
For instructions, see “Servicing the Internal USB Flash Drives (CRU)” on page 94.

11. Remove the DDR3 DIMMs from the motherboard and install them on the
replacement motherboard.
For instructions, see “Servicing the DIMMs (CRU)” on page 62.

Note – Install the DDR3 DIMMs only in the sockets (connectors) that correspond to
the sockets from which they were removed. Performing a one-to-one replacement of
the DIMMs significantly reduces the possibility that the DIMMs will be installed in
the wrong sockets. If you do not reinstall the DIMMs in the same sockets, server
performance might suffer and some DIMMs might not be used by the server.

12. Remove the processors from the faulty motherboard.


For instructions, see “Remove a Processor” on page 106.

13. Remove the processor socket covers from the replacement motherboard and
install the processors.

Servicing FRUs 131


a. Disengage the processor ILM assembly hinge lever on the right side of the
processor socket (viewing the server from the front) by pushing down on the
lever and moving it to the side away from the processor, and then rotating the
lever upward [Frame 1].

b. Disengage the processor ILM assembly load lever on the left side of the
processor socket (viewing the server from the front) by pushing down on the
lever and moving it to the side away from the processor, and then rotating the
lever upward [1].

c. To lift the processor ILM assembly load plate off of the processor socket,
rotate the ILM assembly hinge lever on the right side of the processor toward
the closed position (the load plate is lifted up as the hinge lever is lowered)
and carefully swing the load plate to the fully open position [2].

d. Grasp the top and underside of the processor socket cover with one hand
(place your thumb against the underside of the cover), place your other
thumb against the underside of the cover, and carefully push the cover out of
the processor ILM assembly load plate [3].

132 Sun Server X4-2 Service Manual • May 2014


Caution – Be careful not to allow the processor socket cover to fall into the
processor socket as this could result in damage to the socket.

e. Install a processor into the socket from which you removed the processor
socket cover.
For instructions for installing a processor, see “Install a Processor” on page 112.

f. Repeat Step a through Step e above to remove the second processor socket
cover from the replacement motherboard and install the second processor.

14. Install the processor socket covers on the faulty motherboard.

Caution – The processor socket covers must be installed on the faulty motherboard;
otherwise, damage might result to the processor sockets during handling and
shipping.

Caution – Be careful not to allow the processor socket cover to fall into the
processor socket as this could result in damage to the socket.

a. Open one of the processor ILM assemblies on the faulty motherboard


[Frames 1 and 2].

Servicing FRUs 133


b. Hold the processor ILM assembly load plate open with one hand and
position the processor socket cover over the top of the load plate so that 1)
the arrow on the processor socket cover is aligned with the arrow on the load
plate and 2) the fasteners on one side of the cover (the fasteners are located
on the underside of the cover) are inside the load plate (it does not matter
which side), and use your thumb to press the other side of the processor
socket cover into the load plate. [3].
You will hear a clicking sound when the processor socket cover snaps into
place.

134 Sun Server X4-2 Service Manual • May 2014


c. Close the processor ILM assembly load plate [4 and 5].

d. Repeat Step a through Step c above to install the second processor socket
cover on the faulty motherboard.

Related Information
■ “Install the Motherboard” on page 135

▼ Install the Motherboard

Caution – The motherboard should be installed only by an Oracle qualified service


technician.

1. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

2. Install the motherboard into the server chassis [1].

a. To install the motherboard into the server, grasp the middle of the air duct in
the front and back and tilt the front of the motherboard up slightly and push
it into the opening in the rear of the server chassis [1].

b. Lower the motherboard into the server chassis and slide it to the rear until it
engages the six mushroom-shaped standoffs located on the server chassis
under the motherboard [1].

Servicing FRUs 135


c. Ensure that the indicators, controls, and connectors on the rear of the
motherboard fit correctly into the rear of the server chassis.

3. Install the server mid-wall [2].

a. Ensure that the cables (SAS and DVD cable, if applicable) are running
through the opening in the center of the mid-wall.

b. Position the mid-wall with the cables in front of the motherboard so that it
engages the mushroom-shaped standoffs that are located on the server
chassis sidewall (one for each side of the mid-wall).

136 Sun Server X4-2 Service Manual • May 2014


c. Place the FIM cable and the disk backplane power cable alongside the
mid-wall next to their respective motherboard connectors.

d. Ensure that FIM cable and the disk backplane power cable are not pinched
by the mid-wall and that they run beside the mid-wall and not under it;
otherwise, the cables might be damaged.

e. To secure the mid-wall to the server chassis, tighten the four green captive
screws.

4. Carefully place the SAS cable(s) that you disconnected from the internal HBA
into the cable trough provided by the air duct on the motherboard.

5. If the server has a DVD drive, carefully place the DVD drive cable into the
cable trough provided by the air duct on the motherboard.

6. If the server has a DVD drive, reconnect the DVD drive cable to the
motherboard [3].

7. Reconnect the front indicator module (FIM) cable to the motherboard [4].

8. Reconnect the disk backplane LED cable to the motherboard [5].

9. Reconnect the disk backplane power cable to the motherboard [6].

10. Reinstall the following reusable components:

a. PCIe risers and attached PCIe cards


For instructions, see “Servicing PCIe Risers (CRU)” on page 74.

b. Power supplies

Caution – When reinstalling power supplies, it is important to reinstall them into


the slots from which they were removed during the motherboard removal procedure;
otherwise, the server FRU top-level indicator (TLI) data might be lost. When a server
requires service, the FRU TLI is used by Oracle to verify that the warranty on the
server has not expired. For more information on the server FRU TLI, see “FRU TLI
Auto-Update” on page 30.

For instructions, see “Install a Power Supply” on page 59.

c. Fan modules
For instructions, see “Install a Fan Module” on page 54.

11. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

Servicing FRUs 137


b. Close the server fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the data cables to the server and reconnect the power cords to the
server power supplies.
See “Reconnect Data Cables and Power Cords” on page 149.

e. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

Note – IMPORTANT: After replacing the motherboard, you might need to manually
program the product serial number (PSN) into the new motherboard. This is
necessary because the motherboard is a secondary member of a select group of
components that maintain the PSN for service entitlement. If you have replaced more
than one of the members of this select group during any given service procedure, a
secondary group member might need to be programmed with the PSN. To propagate
the FRU top-level indicator (TLI) data to the new motherboard, you must reset the
Oracle ILOM service processor (SP). For instructions on resetting the SP, see the
Oracle Integrated Lights Out Manager (ILOM) 3.1 Configuration and Maintenance
Guide at http://www.oracle.com/goto/ILOM/docs

Related Information
■ “Remove the Motherboard” on page 128

Servicing the SAS Cables (FRUs)


Caution – The system supplies power to the cables even when the server is powered
off. To avoid personal injury or damage to the server, you must disconnect power
cords before servicing the cables.

To remove and install cables, follow the procedures in these sections:


■ “Remove Storage Drive SAS Cables” on page 139
■ “Install Storage Drive SAS Cables” on page 141

138 Sun Server X4-2 Service Manual • May 2014


Related Information
■ “Extend the Server to the Maintenance Position” on page 39
■ “Take Antistatic Measures” on page 42
■ “Remove the Server Top Cover” on page 43

▼ Remove Storage Drive SAS Cables


1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.

b. Extend the server to the maintenance position.


See “Extend the Server to the Maintenance Position” on page 39.

c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.

d. Remove the server top cover.


See “Remove the Server Top Cover” on page 43.

2. Remove all of the server fan modules.


See “Remove a Fan Module” on page 51.

3. Remove the PCIe riser from PCIe slots 3 and 4.


See “Remove a PCIe Riser From PCIe Slots 3 and 4” on page 80.

4. If the server has two disk backplanes, do the following; otherwise, proceed to
the next step.

a. To disconnect the SAS cable from top disk backplane, press the latch, push in
toward the connector, and then pull out to remove the cable [1].

Note – Servers with four storage drives or fewer have only one disk backplane.
Servers with more than four storage drives have two disk backplanes.

b. Remove the top disk backplane.


See “Remove the Disk Backplane” on page 119.

c. To disconnect the SAS cable from bottom disk backplane, press and hold the
cable latch, push in toward the connector, and then pull out the cable [1].

Servicing FRUs 139


5. If the server has only one disk backplane, to disconnect the cable from disk
backplane, press and hold the cable latch, push in toward the connector, and
then pull out the SAS cable [1].

6. Disconnect the SAS cable(s) from the internal host bus adapter (HBA) [2].
To disconnect the SAS cable(s) from the internal HBA card, press and hold the
cable latches and then pull out the cables.

7. Carefully remove the SAS cables from the trough in the air duct [3].

8. Carefully pull the internal SAS cables through the mid-wall and remove them
from the chassis [3].

Related Information
■ “Install Storage Drive SAS Cables” on page 141

140 Sun Server X4-2 Service Manual • May 2014


▼ Install Storage Drive SAS Cables
1. Properly orient the ends of the SAS cables to connect to the disk backplane and
the HBA, respectively.

2. Carefully push the SAS cables through the mid-wall and place them into the
cable trough in the middle of the air duct [1].

3. Install the HDDs 0-3 cable.

a. Install the HDDs 0-3 cable connector into the bottom disk backplane [2].

b. Plug the HDDs 0-3 cable connector into the connector on the left side of the
HBA card (the connector that is farthest from the power supplies) [3].

4. If the server has more than four storage drives, do the following:

a. Install the top disk backplane.


See “Install the Disk Backplane” on page 122.

Servicing FRUs 141


b. Install the HDDs 4-7 cable connector into the top disk backplane [2].

c. Plug the HDDs 4-7 cable connector into the connector on the right side of the
HBA card (the connector that is closest to the power supplies) [3].

5. Install the PCIe riser with the internal HBA card into PCIe slot 3.
See “Install a PCIe Riser Into PCIe Slots 3 and 4” on page 82.

6. Install all of the server fan modules.


See “Install a Fan Module” on page 54.

7. Return the server to operation.

a. Install the server top cover.


See “Install the Server Top Cover” on page 145.

b. Close the server fan door.

c. Return the server to the normal rack position.


See “Return the Server to the Normal Rack Position” on page 148.

d. Reconnect the data cables to the server and reconnect the power cords to the
server power supplies.
See “Reconnect Data Cables and Power Cords” on page 149.

e. Power on the server.


See “Power On the Server” on page 150.
Verify that the Power/OK status indicator is steady on.

Related Information
■ “Remove Storage Drive SAS Cables” on page 139

142 Sun Server X4-2 Service Manual • May 2014


Returning the Server to Operation

After replacing components inside of the server, perform the procedures in the
following sections.

Description Links

Learn about filler panels. “Removing and Installing Server Filler


Panels” on page 143
Install the server top cover. “Install the Server Top Cover” on page 145
Remove antistatic measures. “Remove Antistatic Measures” on page 146
Install the server chassis into the rack. “Reinstall the Server Chassis Into the Rack”
on page 146
Return the server to the normal rack “Return the Server to the Normal Rack
position. Position” on page 148
Reconnecting data cables and power cords. “Reconnect Data Cables and Power Cords” on
page 149
Power on the server. “Power On the Server” on page 150

Removing and Installing Server Filler


Panels
Each server might be shipped with module-replacement filler panels for storage
drives and PCIe cards. These filler panels are installed at the factory and must remain
in the server until you replace them with a purchased option.

Before you can install an optional server component into the server, you must
remove the filler panel from the location into which you intend to install the
component. When you remove a storage drive or a PCIe card from the server, you
must install either a replacement component or a filler panel.

143
See the following procedure for instructions for removing and installing the server
filler panels:
■ “Remove and Install Filler Panels” on page 144

Related Information
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61

▼ Remove and Install Filler Panels


● See the procedures in the following table to remove and install filler panels for
storage drives and PCIe cards.

Filler Panel
Type Removal Procedure Installation Procedure

Storage 1. Locate the storage drive filler panel 1. Locate the vacant storage drive
Drive to be removed from the server. module slot in the server, and then
2. To unlatch the storage drive filler ensure that the release lever on the
panel, press the release lever button, filler panel is fully opened. Slide
and then pull the lever out into a the filler panel into the vacant slot
fully opened position. by pressing the middle of the filler
3. To remove the filler panel from the panel faceplate with your thumb or
slot, hold the opened release lever, finger.
and gently slide the filler panel 2. The release lever will close as it
toward you. makes contact with the chassis. Do
not slide the filler panel in all the
way. Leave the filler panel out
approximately 0.25 to 0.50 inch (6
to 12 mm) from the opening.
3. Using your thumb or finger, press
on the middle of the filler panel
faceplate until the release lever
engages with the chassis.
4. Close the release lever until it
clicks into place and is flush with
the front of the server

144 Sun Server X4-2 Service Manual • May 2014


Filler Panel
Type Removal Procedure Installation Procedure

PCI Slot 1. Remove the server top cover. 1. Remove the server top cover.
2. Remove the PCI slot filler panel 2. Press the PCI filler panel into the
from the location into which you vacant PCI slot.
intend to install the PCIe card. Note: In single-processor systems,
Note: In single-processor systems, PCIe slot 1 is nonfunctional;
PCIe slot 1 is nonfunctional; therefore, the server ships with this
therefore, there is no need to filler panel installed.
remove the filler panel for slot 1.

▼ Install the Server Top Cover


1. Open the server fan door.
See “Open the Server Fan Door” on page 43.

2. Place the top cover on the chassis [1].


Place the cover down so that it hangs over the rear of the server by about 13 mm
(0.5 inches) and the side latches align with the slots in the sides of the chassis.

Note – There are three latching tabs on the sides of the cover, two on the right side
and one on the left side (viewing the server from the front). There is also a latch on
the underside of the cover in the front left corner near the green release button.

3. Check both sides of the chassis to ensure that the four corners of the top cover
are fully down and flush with the chassis.
If the cover corners are not flush with the chassis, slide the cover towards the rear
of the chassis until you can position the cover correctly.

Caution – If the top cover is not correctly positioned before you attempt to slide the
cover toward the front of the chassis, the internal latch that is located on the
underside of the cover might be damaged.

4. Gently slide the cover toward the front of the chassis until it locks into place
(with an audible click) [2].
As you slide the cover toward the front of the server, watch the green release
button. You will hear an audible click when the green release button pops up,
indicating that the cover is locked.

Returning the Server to Operation 145


FIGURE: Installing the Top Cover

5. Close the server fan door.

6. Remove the antistatic precautions.


See “Remove Antistatic Measures” on page 146.

Related Information
■ “Remove the Server Top Cover” on page 43
■ “Remove Antistatic Measures” on page 146

▼ Remove Antistatic Measures


1. Remove any antistatic straps or conductors from the server chassis.

2. Remove the antistatic wrist strap from yourself.

▼ Reinstall the Server Chassis Into the


Rack
If you removed the server chassis from the rack, perform these steps to reinstall it.

Caution – Deploy any rack anti-tilt mechanisms before installing the server into the
rack.

146 Sun Server X4-2 Service Manual • May 2014


Caution – The server weighs approximately 18.0 kg (40.0 lbs). Two people are
required to carry the chassis and install it into the rack.

1. Push the slide-rails into the slide-rail assemblies in the rack as far as possible.

2. Raise the server so that the rear ends of the mounting brackets are aligned with
the slide-rail assemblies that are mounted in the rack.

3. Insert the mounting brackets into the slide-rails, and then push the server into
the rack until the mounting brackets encounter the slide-rail stops,
approximately 30 cm (12 inches).
The server is now in the extended maintenance position.

FIGURE: Returning the Server to the Rack

Figure Legend

1 Inserting mounting brackets into slide-rails


2 Slide-rail release tab (green)
3 Slide-rail lock

Related Information
■ “Remove the Server From the Rack” on page 41
■ “Remove Antistatic Measures” on page 146
■ “Reconnect Data Cables and Power Cords” on page 149

Returning the Server to Operation 147


▼ Return the Server to the Normal Rack
Position
If the server is in the extended maintenance position, use this procedure to return the
server to the normal rack position.

1. Push the server back into the rack, as described in the following steps.

a. Simultaneously pull and hold the two green release tabs (one on each side of
of the server) toward the front of the server (see the following figure) while
you push the server into the rack.
As you push the server into the rack, verify that the cable management arm
(CMA) retracts without binding.

Note – To pull a green release tab, place your finger in the center of the tab, not on
the end, and apply pressure as you pull the tab toward the front of the server.

FIGURE: Location of the Release Tabs on the Slide-Rails

148 Sun Server X4-2 Service Manual • May 2014


b. Continue pushing the server into the rack until the slide-rail locks (on the
front of the server) engage the slide-rail assemblies.
You will hear an audible click when the server is in the normal rack position.

2. If the CMA is not installed, that is, you removed it because you removed the
server completely out of the rack, install the CMA.
For installation instructions for the CMA, see one of the following procedures,
depending on which version of the CMA is installed on your server:
■ Sun Server X4-2 Installation Guide, “Install the Second-Generation Cable
Management Arm” on page 52
■ Sun Server X4-2 Installation Guide, “Install the First-Generation Cable
Management Arm” on page 69

3. If the cables are disconnected from the rear of the server, that is, you
disconnected the cables because you removed the server completely out of the
rack, reconnect the cables.
■ For instructions on reconnecting cables to the rear of the server, see “Reconnect
Data Cables and Power Cords” on page 149.
■ For detailed information on connecting cables to the rear of the server, see Sun
Server X4-2 Installation Guide, “Rear Cable Connections and Ports” on page 77.

Related Information
■ “Reconnect Data Cables and Power Cords” on page 149

▼ Reconnect Data Cables and Power


Cords
1. Reconnect the data cables to the rear of the server, as required.
If the cable management arm (CMA) is in the way, extend the server
approximately 13 cm (5 inches) out of the front of the rack.

2. Reconnect the power cables to the power supplies and secure them with the
Velcro straps as shown in the following figure.

Returning the Server to Operation 149


3. If necessary, reinstall the cables into the CMA and secure them with Velcro
straps or cable straps, depending on which version of the CMA you are using.

4. If you pulled the server out of the rack to make it easier to connect the cables,
push the server into the rack until the slide-rail locks (on the front of the server)
engage the slide-rail assemblies.
You will hear an audible click when the server is in the normal rack position.

Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Reinstall the Server Chassis Into the Rack” on page 146
■ “Power On the Server” on page 150

▼ Power On the Server


As soon as the power cords are connected, standby power is applied and the green
Power/OK status indicator on the server front panel blinks. Depending on the
configuration of the firmware, the system might boot. If not, complete this step:

150 Sun Server X4-2 Service Manual • May 2014


● Power on the server by performing one of the following:
■ Press the Power button on the server front panel.
■ Log in to the Oracle ILOM web interface, click Host Management > Power
Control and select Power On from the Select Action list.
■ Log in to the Oracle ILOM command-line interface (CLI), and type the
following command at the Oracle ILOM CLI prompt.

-> start /System

When the server is powered on and the power-on self-test (POST) code checkpoint
tests have completed, the green Power/OK status indicator on the front panel
lights and remains lit.

Related Information
■ “Powering Down the Server” on page 33
■ “Reconnect Data Cables and Power Cords” on page 149

Returning the Server to Operation 151


152 Sun Server X4-2 Service Manual • May 2014
Identifying the Server Ports

This section describes the pinouts of the server connectors.

Description Links

Learn about the Gigabit Ethernet ports. “Gigabit Ethernet Ports” on page 153
Learn about the network management “Network Management Port” on page 154
port.
Learn about the serial management port. “Serial Management Port” on page 155
Learn about the video connector. “Video Connector” on page 157
Learn about USB ports. “USB Ports” on page 158

Gigabit Ethernet Ports


The server has four auto-negotiating 100/1000/10,000BASE-T gigabit Ethernet (GbE)
system domain ports. All four Ethernet ports use a standard RJ-45 connector.

The transfer rates are shown in the following table:

TABLE: Ethernet Port Transfer Rates

Connection Type IEEE Terminology Transfer Rate

Fast Ethernet 100BASE-TX 100 Mbps


Gigabit Ethernet 1000BASE-T 1,000 Mbps
10 Gigabit Ethernet 10GBASE-T 10,000 Mbps

The following figure and table describe the 10-GbE port pin signals.

153
Note – Ethernet ports NET 2 and NET 3 are nonfunctional in single-processor
systems.

TABLE: 10-GbE Port Signals

Pin Signal Description Pin Signal Description

1 Transmit/Receive Data 0 + 5 Transmit/Receive Data 2 –


2 Transmit/Receive Data 0 – 6 Transmit/Receive Data 1 –
3 Transmit/Receive Data 1 + 7 Transmit/Receive Data 3 +
4 Transmit/Receive Data 2 + 8 Transmit/Receive Data 3 –

Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149

Network Management Port


The server has one 10/100BASE-T Ethernet management domain interface, labeled
NET MGT. For information on configuring this port for managing the server with
Oracle ILOM, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at http://www.oracle.com/goto/ILOM/docs.

154 Sun Server X4-2 Service Manual • May 2014


TABLE: Network Management Port Signals

Pin Signal Description Pin Signal Description

1 Transmit Data + 5 Common Mode Termination


2 Transmit Data – 6 Receive Data –
3 Receive Data + 7 Common Mode Termination
4 Common Mode Termination 8 Common Mode Termination

Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149

Serial Management Port


The serial management connector (labeled SER MGT) is an RJ-45 connector that can
be accessed from the rear panel. This port is the default connection to the server. Use
this port only for server management.

TABLE: Default Serial Connections for Serial Port

Parameter Setting

Connector SER MGT


Rate 9600 baud
Parity None
Stop bits 1
Data bits 8

The following figure and table describe the SER MGT port pin signals.

Identifying the Server Ports 155


TABLE: Serial Management Port Signals

Pin Signal Description Pin Signal Description

1 Request to Send 5 Ground


2 Data Terminal Ready 6 Receive Data
3 Transmit Data 7 Data Set Ready
4 Ground 8 Clear to Send

If you need to connect to the SER MGT port using a cable with either a DB-9 or a
DB-25 connector, follow the pin descriptions in the tables to create a crossover
adapter appropriate for your serial connection.

TABLE: RJ-45 to DB-9 Adapter Crossover Wiring Reference

Serial Port (RJ-45 Connector) DB-9 Adapter

Pin Signal Description Pin Signal Description

1 RTS 8 CTS
2 DTR 6 DSR
3 TXD 2 RXD
4 Signal Ground 5 Signal Ground
5 Signal Ground 5 Signal Ground
6 RXD 3 TXD
7 DSR 4 DTR
8 CTS 7 RTS

156 Sun Server X4-2 Service Manual • May 2014


TABLE: RJ-45 to DB-25 Adapter Crossover Wiring Reference

Serial Port (RJ-45 Connector) DB-25 Adapter

Pin Signal Description Pin Signal Description

1 RTS 5 CTS
2 DTR 6 DSR
3 TXD 3 RXD
4 Signal Ground 7 Signal Ground
5 Signal Ground 7 Signal Ground
6 RXD 2 TXD
7 DSR 20 DTR
8 CTS 4 RTS

Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149

Video Connector
The video connector is a DB-15 connector that can be accessed from the back panel.

Identifying the Server Ports 157


TABLE: Video Connector Signals

Pin Signal Description Pin Signal Description

1 Red Video 9 [KEY]


2 Green Video 10 Sync Ground
3 Blue Video 11 Monitor ID - Bit 1
4 Monitor ID - Bit 2 12 Monitor ID - Bit 0
5 Ground 13 Horizontal Sync
6 Red Ground 14 Vertical Sync
7 Green Ground 15 N/C (Reserved)
8 Blue Ground

Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149

USB Ports
The server has six USB ports for attaching supported USB 2.0-compliant devices.
There are two USB ports on the server front panel, two on the rear panel, and two on
the motherboard.

158 Sun Server X4-2 Service Manual • May 2014


TABLE: USB Port Signals

Pin Signal Description

1 +5 V
2 DAT-
3 DAT+
4 Ground

Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149

Identifying the Server Ports 159


160 Sun Server X4-2 Service Manual • May 2014
Setting Up BIOS Configuration
Parameters

This section provides an overview of BIOS configuration management, Legacy BIOS,


UEFI BIOS, and the BIOS Setup utility.

Description Links

Learn about the tools available to manage “Managing the BIOS Configuration” on
the BIOS configuration. page 161
Learn how to access the BIOS Setup Utility. “Accessing the BIOS Setup Utility” on
page 162
Learn about Legacy BIOS and UEFI BIOS. “Using Legacy or UEFI BIOS” on page 167
Learn how BIOS allocates Option ROM “Using BIOS for Resource Allocation” on
and I/O resources. page 170
Learn how to perform common BIOS setup “Common BIOS Setup Utility Tasks” on
procedures. page 172

Related Information
■ “BIOS Setup Utility Menu Options” on page 197

Managing the BIOS Configuration


The BIOS configuration parameters on an Oracle x86 server are manageable from the
BIOS Setup Utility and Oracle ILOM. You can also download the BIOS firmware
using Oracle System Assistant. For information about using these tools to manage
the BIOS configuration, see:
■ Oracle System Assistant – Oracle X4 Series Servers Administration Guide at
http://www.oracle.com/goto/x86AdminDiag/docs.

161
■ Oracle ILOM – “Maintaining x86 BIOS Configuration Parameters” in the Oracle
ILOM 3.1 Configuration and Maintenance Guide
■ BIOS Setup Utility – “Common BIOS Setup Utility Tasks” on page 172

Related Information
■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs

Accessing the BIOS Setup Utility


The BIOS Setup Utility provides six main menus that you can use to view product
information, and to configure, enable, and disable, or manage system components.

This section provides the following information:


■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163
■ “Access BIOS Setup Utility Menus” on page 164
■ “Navigate BIOS Setup Utility Menus” on page 165

BIOS Setup Utility Menus


The following table provides descriptions for the top-level BIOS Setup Utility menus.

TABLE: BIOS Setup Utility Menus Summary

Menu Description

Main General product information, including memory, time/date, security


settings, system serial number, and CPU and DIMM information.
Advanced Configuration information for the CPU, trusted computing, USB, and
other information. Set the IP address for the server SP.
Boot Enable or disable Oracle System Assistant support, set the boot mode to
Legacy BIOS or UEFI BIOS, and configure the boot device priority.

162 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS Setup Utility Menus Summary (Continued)

Menu Description

IO Manage configuration settings for I/O devices, such as I/O virtualization


settings, and enable and disable Option ROMs.
UEFI Driver Manage PCIe drivers for all configurable devices. Menu is only available
Control when operating in UEFI BIOS Boot Mode.
Save & Exit Save changes and exit, discard changes and exit, discard changes, or
restore the default BIOS settings.

See “BIOS Setup Utility Menu Options” on page 197 for examples of each of these
screens.

Related Information
■ “BIOS Setup Utility Menu Options” on page 197
■ “Navigate BIOS Setup Utility Menus” on page 165

BIOS Key Mappings


When viewing the BIOS output from a terminal using the serial console redirection
feature, some terminals do not support function keys. BIOS supports the mapping of
function keys to Control key sequences when serial redirection is enabled. The
following table provides a description of the function key to Control key sequence
mappings.

TABLE: Function Key to Control Key Sequence Mapping

Function Control Key


Key Sequence BIOS POST Function BIOS Setup Function

F1 Ctrl+Q Not applicable Activate the Setup Utility Help


menu.
F2 Ctrl+E Enter BIOS Setup Utility while Not applicable
the system is performing the
power-on self-test (POST).
F7 Ctrl+D Not applicable Discard changes. (Not
applicable to UEFI Driver
Control menu)
F8 Ctrl+P Activate the BIOS Boot Menu. Not applicable

Setting Up BIOS Configuration Parameters 163


TABLE: Function Key to Control Key Sequence Mapping (Continued)

Function Control Key


Key Sequence BIOS POST Function BIOS Setup Function

F9 Ctrl+O Launch Oracle System Assistant. Activate Load Optimal Values


BIOS boots to Oracle System pop-up menu. (Not applicable
Assistant, bypassing the current to UEFI Driver Control menu)
Boot Options Priority list for this
one-time boot method.
F10 Ctrl+S Not applicable Activate Save and Exit pop-up
menu. (Not applicable to UEFI
Driver Control menu)
F12 Ctrl+N Activate Network boot. Not applicable

Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “Navigate BIOS Setup Utility Menus” on page 165

▼ Access BIOS Setup Utility Menus


You can access the BIOS Setup Utility screens from the following interfaces:
■ Use a USB keyboard and VGA monitor connected directly to the server. (A mouse
is not required to access the BIOS Setup Utility.)
■ Use a terminal (or terminal emulator connected to a computer) through the serial
port on the back panel of the server.
■ Connect to the server using the Oracle ILOM Remote Console application.

1. Reset or power on the server.


For example, to reset the server:
■ From the local server, press the Power button on the front panel of the server to
power off the server, and then press the Power button again to power on the
server.
■ From the Oracle ILOM web interface, click Host Management > Power
Control and select Reset from the Select Action list.
■ From the Oracle ILOM CLI on the server SP, type reset /System
The power-on self-test (POST) sequence begins.

164 Sun Server X4-2 Service Manual • May 2014


2. To enter the BIOS Setup Utility, press the F2 key (Ctrl+E from a serial
connection) when prompted and while the BIOS is running the power-on
self-tests (POST).
The BIOS Setup Utility Main Menu screen appears.

Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163
■ “BIOS Setup Utility Menu Options” on page 197

▼ Navigate BIOS Setup Utility Menus


To navigate the menus or options listed on a menu, use the arrow keys. The currently
selected option or sub-menu is highlighted. For further instructions on how to
navigate and change settings in the BIOS Setup Utility, refer to the online information
provided on the menu.

1. Access the BIOS Setup Utility.


See “Access BIOS Setup Utility Menus” on page 164.

Setting Up BIOS Configuration Parameters 165


2. Use the left and right arrow keys to select the different primary menu options.
As you select each menu option, the top-level screen for that menu option
appears.

3. To navigate the options presented on a top-level screen, use the up and down
arrow keys.
Only options that can be modified are highlighted when you press the up and
down arrow keys.
■ If an option can be modified, as you select the option, user instructions for
modifying the option appear in the right column of the screen.
■ If an option is a link to a sub-screen, a description of the sub-menu content
appears in the right column.

4. Modify an option by pressing the + or - keys (plus or minus keys) or by


pressing Enter and selecting the desired option from the pop-up menus.

5. Press the Esc key to return from a sub-menu screen to the previous menu screen.
Pressing Esc from a top-level menu is equivalent to selecting the Discard Changes
and Exit option from the Save & Exit Menu.

6. Modify parameters as needed.

7. Press F10 to save your changes and exit the BIOS Setup Utility.
Alternatively, you can select the Save & Exit Menu, and then select the Save
Changes and Reset to save your changes and exit the BIOS Setup Utility.

Note – After modifying any BIOS settings and selecting Save Changes and Reset
from the Save & Exit Menu, the subsequent reboot might take longer than a typical
reboot where no settings were modified. The additional delay is required to ensure
that changes to the BIOS settings are synchronized with Oracle ILOM.

Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163
■ “BIOS Setup Utility Menu Options” on page 197

166 Sun Server X4-2 Service Manual • May 2014


Using Legacy or UEFI BIOS
The BIOS firmware controls the system from power-on until an operating system is
booted. The BIOS is based on the Unified Extensible Firmware Interface (UEFI)
specification. However, the BIOS supports booting from both Legacy BIOS and UEFI
BIOS, depending on which operating system you are using.

This section includes the following information:


■ “Selecting Legacy BIOS or UEFI BIOS Boot Mode” on page 167
■ “Switching Between Legacy BIOS and UEFI BIOS” on page 168
■ “UEFI BIOS Boot Mode Advantages” on page 169
■ “Configuration Utilities for Add-In Cards” on page 169

Selecting Legacy BIOS or UEFI BIOS Boot Mode


BIOS supports two boot modes: Legacy BIOS and UEFI BIOS. You can set the UEFI
BIOS Boot Mode using the Boot Menu in the BIOS Setup Utility. UEFI BIOS Boot
Mode selection depends on the operating system type and configuration that is
installed in the system. Some devices and operating systems do not yet support UEFI
BIOS and can only boot in Legacy BIOS Boot Mode. Depending on your situation,
you might have to specify which boot mode of BIOS you want to use, Legacy BIOS
Boot Mode or UEFI BIOS Boot Mode.

Choose Legacy BIOS Boot Mode to allow host bus adapters (HBAs) to use Option
ROMs. Choose UEFI BIOS Boot Mode to use UEFI drivers.

When using operating systems that support booting only from Legacy BIOS, the
Legacy BIOS Boot Mode must be used. When using operating systems that support
booting from Legacy BIOS or UEFI BIOS, either mode can be used. However, once a
mode is chosen and an operating system is installed, the operating system can only
be booted using the same mode that was used for the installation.

The following operating systems do not support UEFI BIOS:


■ Oracle Solaris 10
■ Oracle Linux 5.x
■ Red Hat Enterprise Linux 5.x
■ Oracle VM 3.2

For updates to this list, refer to the Sun Server X4-2 Product Notes at:

http://www.oracle.com/goto/X4-2/docs

Setting Up BIOS Configuration Parameters 167


Only devices that support the selected mode are listed on the BIOS Boot screen. If
you select UEFI BIOS Boot Mode, only boot candidates that support UEFI BIOS are
listed in the Boot Options Priority list. If you select Legacy BIOS Boot Mode, only
boot candidates that support Legacy BIOS are listed in the Boot Options Priority list.

Related Information
■ “Switching Between Legacy BIOS and UEFI BIOS” on page 168
■ “UEFI BIOS Boot Mode Advantages” on page 169
■ “Configuration Utilities for Add-In Cards” on page 169

Switching Between Legacy BIOS and UEFI BIOS


When switching between Legacy BIOS Boot Mode and UEFI BIOS Boot Mode (either
direction), BIOS settings that affect the Boot Options Priority list settings will be
changed. If the boot mode is changed, the boot candidates from the previous boot
mode disappear. The boot candidates for the newly changed boot mode appear after
you save your changes and reset the host and in the next boot to the BIOS Setup
Utility.

Note – When switching between Legacy BIOS Boot Mode and UEFI BIOS Boot
mode, Boot Options Priority list settings will not be preserved. Typically, once a boot
mode is selected, there is no need to switch boot modes. However, there is one
notable exception: the Pc-Check utility must be run in Legacy BIOS Boot Mode. If
boot settings are customized while in UEFI BIOS Boot Mode, and you need to run
diagnostics, you should use the BIOS Backup and Restore feature to capture the
customized settings prior to switching the boot mode to Legacy BIOS Boot Mode to
run diagnostics. When you return to UEFI BIOS Boot Mode, you can use the Oracle
ILOM Backup and Restore feature to reinstate your saved settings.

Because the settings for a given boot mode do not persist after a transition between
modes, you should use the BIOS Backup and Restore feature to capture and preserve
the BIOS configuration if you intend to switch back to the previous boot mode and
want to retain your previous BIOS settings. For information about the BIOS Backup
and Restore feature, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at http://www.oracle.com/goto/ILOM/docs.

Related Information
■ “Selecting Legacy BIOS or UEFI BIOS Boot Mode” on page 167
■ “UEFI BIOS Boot Mode Advantages” on page 169
■ “Configuration Utilities for Add-In Cards” on page 169

168 Sun Server X4-2 Service Manual • May 2014


UEFI BIOS Boot Mode Advantages
When the option is available to choose between a Legacy BIOS Boot Mode or a UEFI
BIOS Boot Mode operating system installation, the advantages to choosing a UEFI
BIOS Boot Mode installation include the following:
■ Avoids Legacy Option ROM address constraints. For more information, see
“Legacy Option ROM Allocation” on page 170.
■ Supports operating system boot partitions greater than 2 terabytes (2 TB) in size.
For more information about limitations for supported operating systems, refer to
the Sun Server X4-2 Product Notes at:
http://www.oracle.com/goto/X4-2/docs
■ Integrates PCIe device configuration utilities within the BIOS Setup Utility menus.
For more information, see “BIOS Setup Utility Menu Options” on page 197.
■ Displays bootable operating system images in the boot list as labeled entities, for
example, you will see a Windows boot manager label as opposed to raw device
labels.

Related Information
■ “Selecting Legacy BIOS or UEFI BIOS Boot Mode” on page 167
■ “Select the Boot Device” on page 175

Configuration Utilities for Add-In Cards


The method for interacting with configuration utilities for add-in cards and (system
resident) I/O adapters differs depending on whether Legacy BIOS Boot Mode or
UEFI BIOS Boot Mode is used.

In Legacy BIOS Boot Mode, I/O adapter utilities are invoked during BIOS POST
progression using hot keys identified by the adapter Option ROM during POST.
When the hot key is pressed, the adapter specific configuration utility interface is
presented. Often the interface will have a vendor-specific design.

In UEFI BIOS Boot Mode, the configuration screens for the add-in cards will appear
as menu items in the BIOS UEFI Driver Control Menu as part of the standard BIOS
Setup Utility screens. For example, if the Oracle Sun Storage 6Gb SAS PCIe RAID
host bus adapter (HBA) is installed in the server, the configuration utility for the
HBA appears as a menu selection on the BIOS UEFI Driver Control Menu.

Related Information
■ “Selecting Legacy BIOS or UEFI BIOS Boot Mode” on page 167

Setting Up BIOS Configuration Parameters 169


Using BIOS for Resource Allocation
This section explains how the BIOS allocates Option ROM and I/O resources.
■ “Legacy Option ROM Allocation” on page 170
■ “I/O Resource Allocation” on page 171

Legacy Option ROM Allocation


In Legacy BIOS Boot Mode, there are PC architecture constraints on Legacy Option
ROM allocation. These constraints do not apply to UEFI Option ROMs, which are
often referred to as UEFI drivers.

Choose Legacy BIOS Boot Mode to allow host bus adapters (HBAs) to use Option
ROMs. Choose UEFI BIOS Boot Mode to use UEFI drivers.

The system BIOS allocates 128 KB of address space for Legacy Option ROMs. This
address space is shared between on-board devices and PCIe add-in cards. This fixed
address space limitation is imposed by the PC architecture and not by the BIOS itself.
It is possible to exhaust the available address space when installing PCIe add-in
cards. When the address space is exhausted, Oracle ILOM displays an Option ROM
Space Exhausted message, which means that one or more devices cannot load
Option ROMs.

For example, if you install a SAS PCIe card, you might encounter a message similar
to the following in the Oracle ILOM event log:

Option ROM Space Exhausted - Device XXX Disabled

By default, all on-board Legacy Options ROMs are enabled in the BIOS. However,
you can disable most of these Option ROMs, unless they are required to support
booting from the associated device or to provide some other boot-time function. For
example, it is not necessary to load the Option ROM for the on-board network ports
unless you want to boot from one or more network ports (even then, you can disable
the Options ROMs for the remaining ports).

To minimize server boot time and reduce the likelihood of exhausting the available
Option ROM address space, disable the Option ROMs for all devices that you do not
intend to boot from. Enable Option ROMs only for those devices from which you
intend to boot. If Option ROMs are enabled for more than one boot device, you
might encounter an Option ROM space exhausted condition.

170 Sun Server X4-2 Service Manual • May 2014


If you encounter the Option ROM space exhausted condition even after disabling all
devices from which you do not intend to boot, then disable additional Option ROMs.
Under some circumstances it might be necessary to disable Option ROMs for all
devices except for the primary boot device.

Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “Configure Option ROM Settings” on page 192

I/O Resource Allocation


The system provides 64 KB of I/O address space. With the increasing number of
PCIe devices supported on the system, there is a possibility that there are not enough
I/O resources for all the devices. Setup options are available to enable or disable the
I/O resource allocation for each PCIe slot. The default for this option is enabled.
When enabled, I/O resources are allocated to the device as normal. When disabled,
I/O resources are not allocated to the device.

If there are one or more Sun Quad Port Gigabit Ethernet PCIe Low Profile Adapter
cards installed in the server, then the BIOS might detect a condition where legacy
I/O address space resources are exhausted. The following is a common form of error
that might be logged:

6491 Tue Dec 7 14:19:57 2012 IPMI Log minor

ID = a5a9 : 12/07/2012 : 14:19:57 : System Firmware Error :

sensor number

= 0x00 : PCI resource exhaustion : Bus 147 Device 0 Func 0

6490 Tue Dec 7 14:19:57 2012 IPMI Log minor

ID = a5a8 : 12/07/2012 : 14:19:57 : System Firmware Error :

sensor number

= 0x00 : PCI resource exhaustion : Bus 147 Device 0 Func 1

To eliminate the PCI resource exhaustion condition, you should disable I/O resource
allocation for any slot in which the Sun Quad Port Gigabit Ethernet PCIe Low Profile
Adapter card is installed unless you intend to use that card as a bootable device. If
you intend to use that card as a bootable device and you are encountering a PCI
resource exhaustion event for that specific device, then it is necessary to disable I/O

Setting Up BIOS Configuration Parameters 171


allocation for some of the other card slots in the system. In general, it is safe, but not
typically required, to disable I/O resource allocation for any cards not intended to be
used as bootable devices, similar to the disabling of Option ROMs.

Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “Configure I/O Resource Allocation” on page 193

Common BIOS Setup Utility Tasks


This section presents the procedures for some of the BIOS setup tasks that you will
typically perform when setting up and managing the server.
■ “Verify BIOS Factory Default Settings” on page 172
■ “Select Legacy BIOS or UEFI BIOS Boot Mode” on page 173
■ “Select the Boot Device” on page 175
■ “Configure iSCSI Virtual Drives” on page 176
■ “Enable or Disable Oracle System Assistant” on page 184
■ “Configure TPM Support” on page 186
■ “Configure SP Network Settings” on page 189
■ “Configure Option ROM Settings” on page 192
■ “Configure I/O Resource Allocation” on page 193
■ “Exit BIOS Setup Utility” on page 194

▼ Verify BIOS Factory Default Settings


In the BIOS Setup Utility, you return the BIOS settings to the optimal factory default
values, as well as view and edit settings as needed. Any changes that you make in
the BIOS Setup Utility (using the F2 key) persist until the next time you change the
settings.

Before you begin, ensure that the following requirements are met:
■ A hard disk drive or solid state drive is properly installed in the server.
■ A console connection is established to the server.

1. Reset or power on the server.

172 Sun Server X4-2 Service Manual • May 2014


■ From the local server, press the Power button on the front panel of the server to
power off the server, and then press the Power button again to power on the
server.
■ From the Oracle ILOM web interface, click Host Management > Power
Control and select Reset from the Select Action list.
■ From the Oracle ILOM CLI on the server SP, type reset /System
The server resets.

2. When prompted, press the F2 key to access the BIOS Setup Utility.

3. To ensure that the factory defaults are set, do the following:

a. Press the F9 key to automatically load the optimal factory default settings.
A message appears prompting you to continue this operation by selecting OK
or to cancel the operation by selecting Cancel.

b. In the message, highlight OK, and then press Enter.


The BIOS Setup Utility screen appears with the cursor highlighting the first
value on the screen.

4. Press F10 to save the changes and exit the BIOS Setup Utility.
Alternatively, you can save the changes and exit the BIOS Setup Utility by
navigating to the Save & Exit Menu and selecting Save Changes and Reset.

Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163

▼ Select Legacy BIOS or UEFI BIOS Boot Mode


The BIOS firmware supports both Legacy BIOS Boot Mode and UEFI BIOS Boot
Mode. The default setting is Legacy BIOS Boot Mode. Because some operating
systems (OS) support both Legacy BIOS and UEFI BIOS, and some operating systems
support only Legacy BIOS, you have the following options:
■ If the OS being installed supports only Legacy BIOS, you must ensure that the
BIOS is set to Legacy BIOS Boot Mode before you do the OS installation.
■ If the OS being installed supports both Legacy BIOS and UEFI BIOS, you can set
the BIOS to either Legacy BIOS Boot Mode or UEFI BIOS Boot Mode before you do
the OS installation.

The following operating systems do not support UEFI BIOS:


■ Oracle Solaris 10

Setting Up BIOS Configuration Parameters 173


■ Oracle Linux 5.x
■ Red Hat Enterprise Linux 5.x
■ Oracle VM 3.2

1. Access the BIOS Setup Utility menus.


See “Access BIOS Setup Utility Menus” on page 164.

2. From the BIOS Main Menu screen, select Boot.


The Boot Menu screen appears.

3. From the Boot Menu screen, use the up and down arrow keys to select
UEFI/Legacy BIOS Boot Mode, and then press Enter.
The UEFI/BIOS dialog box appears.

Note – You cannot configure the boot device priority after switching the boot mode.
A system reboot is required to properly populate the Boot Options Priority list with
devices that support the chosen boot mode.

4. Use the up and down arrow keys to select the appropriate boot mode, and then
press Enter.

5. Press F10 to save the changes and exit the BIOS Setup Utility.

174 Sun Server X4-2 Service Manual • May 2014


Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163

▼ Select the Boot Device


The Boot Options Priority list contents depend on which BIOS boot mode is selected.
When UEFI BIOS Boot Mode is selected, only UEFI BIOS boot candidates will be
initialized and displayed in the Boot Options Priority list. When Legacy BIOS is
selected, only Legacy BIOS boot candidates are initialized and displayed.

In addition to using the F2 key to view or edit the system BIOS settings, you can use
the F8 key during the BIOS startup to specify a temporary boot device. This selected
boot device is in effect only for the current system boot. The permanent boot device
specified using the F2 key will be in effect after booting from the temporary boot
device.

1. Reset or power on the server.


■ From the local server, press the Power button on the front panel of the server to
power off the server, and then press the Power button again to power on the
server.
■ From the Oracle ILOM web interface, click Host Management > Power
Control and select Reset from the Select Action list.
■ From the Oracle ILOM CLI on the server SP, type reset /System
The server resets.

2. Press the F8 key (or Ctrl+P from a serial connection) when prompted while the
BIOS is running the power-on self-test (POST).
The Please Select Boot Device dialog box appears.

3. In the dialog box, select the boot device option according to the operating
system and BIOS mode you elected to use, and then press Enter.
Use the up and down arrow keys to select the boot device. Based on the boot
mode you selected (UEFI BIOS Boot Mode or Legacy BIOS Boot Mode), the Please
Select Boot Device dialog box displays only the applicable devices. For example,
when the UEFI BIOS Boot Mode is elected, only UEFI BIOS boot devices are
displayed in the dialog.

4. Press F10 to save the changes and exit the BIOS Setup Utility.

Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163

Setting Up BIOS Configuration Parameters 175


▼ Configure iSCSI Virtual Drives
iSCSI virtual drives are used primarily to run supported operating systems that
reside on an external server that function as the Sun Server X4-2 host operating
system.

iSCSI virtual drives must be configured in the iSCSI BIOS Setup Utility screens. You
must set the iSCSI parameters on the selected port.

Before you begin:


■ You should be familiar with iSCSI theory of operation for the selected OS.
■ Refer to the OS documentation to verify that iSCSI targets can be mounted on a
client.
■ You will need access to an external iSCSI server running on any supported OS.
■ The Sun Server X4-2 must be in UEFI BIOS Boot Mode, not Legacy BIOS Boot
Mode.
See “Select Legacy BIOS or UEFI BIOS Boot Mode” on page 173.
■ You must provide the following information from the iSCSI target server. The
following items are entered into the iSCSI BIOS Setup Utility screens:

Item Number Name Example

1 Target name iqn.198812.com.oracle:x4-2-target


Note - iSCSI requires an iqn format for this item.
2 iSCSI initiator name iqn.198812.com.oracle:002222de444e
Note - iSCSI requires an iqn format for this item.
3 Virtual device Virtual Disk 0
4 Logical Unit Number LUN 0
Additional Information:
5 IP address of iSCSI 111.111.1.11 (IPv4)
server
6 Port number 3210

1. Access the BIOS Setup Utility menus.


See “Access BIOS Setup Utility Menus” on page 164.

2. In the BIOS Setup Utility menus, navigate to the UEFI Driver Control Menu.
Options displayed include iSCSI booting and all controllable devices.

176 Sun Server X4-2 Service Manual • May 2014


Note – The selection for iSCSI will always be an option in UEFI BIOS Boot mode;
however, other menu options might change depending on which cards are installed
in the system.

3. Select iSCSI, and then to press Enter.


The iSCSI Initiator Name screen appears.

Setting Up BIOS Configuration Parameters 177


4. Select iSCSI Initiator Name, and then press Enter-.
The iSCSI Initiator Name dialog box appears.

178 Sun Server X4-2 Service Manual • May 2014


5. Type the desired iSCSI Qualified Name (IQN) into the iSCSI Initiator Name
dialog box, and then press Enter to save the changes.
The IQN identifies:
The string “iqn”
A date code that specifies the year and month in which the organization registered
the domain or subdomain name used as the naming authority string
The organizational naming authority string, which consists of a valid, reversed
domain or subdomain name
Optionally, a “:” (colon) followed by a string that the assigning organization can
choose, which must make each assigned iSCSI name unique
The iSCSI Initiator Name must conform to the IQN naming scheme (see RFC 3271
– Internet Small Computer Systems Interface (iSCSI) Naming and Discovery). For
example: iqn.1988-2.com.oracle:000000000000
The iSCSI Initiator Name appears in the UEFI Driver Control screen.

Setting Up BIOS Configuration Parameters 179


6. Select Add an Attempt, and then press Enter.
The Add an Attempt screen appears.

180 Sun Server X4-2 Service Manual • May 2014


7. Select the NIC port MAC address that corresponds to your chosen iSCSI boot
target, and then press Enter.
For example: Port 00-21-28-E7-71-06.
The Port Configuration screen appears. iSCSI is disabled by default.

8. Select iSCSI Mode, and then press the + or - key (plus or minus key) to toggle
iSCSI Mode to Enabled to enable the iSCSI port for iSCSI boot.

9. Determine whether you want to set DHCP to enabled or disabled.


DHCP is disabled by default.
■ If you keep DHCP disabled, continue to Step 10.
■ If you set DHCP to enabled, continue to Step 11.

10. If you elect to keep DHCP disabled, manually enter the following settings, and
then press Enter to save your changes.

a. Select Target Name, and then type the iqn target name.
For example: iqn.1988-12.oracle.com:X4-2-target

b. Select Target IP Address, and then type the target IP address of the iSCSI
server in dotted-decimal notation.
For example: 111.111.1.11

Setting Up BIOS Configuration Parameters 181


c. Select Target Port, and then type the target port of the iSCSI server.
For example: 3260 (default target port setting)

Note – When iSCSI is enabled on a network port, PXE is disabled for the port.

d. Select Boot LUN, and then type the hexadecimal representation of the logical
unit number (LUN).
For example: 0

e. Continue to Step 12

11. To set DHCP to enabled, do the following, and then press Enter to save your
changes.

a. Select Enable DHCP setting, and then press the + or - key (plus or minus
key) to change the setting to Enabled.
You do not need to enter the settings for the iSCSI Initiator and the related
fields are hidden.

b. Select Get target info via DHCP, and toggle the setting to Enabled.
The target information is retrieved from the DHCP service and the related fields
are hidden
The following screen shows Enable DHCP and Get target info via
DHCP set to Enabled.

182 Sun Server X4-2 Service Manual • May 2014


12. Select a Challenge-Handshake Authentication Protocol (CHAP) Type to enable
password security.
■ None – If None is selected, the default setting, CHAP is disabled and not
required.
■ One Way (also known as unidirectional) – If One Way is selected, the CHAP
Name and CHAP Secret are required.
■ CHAP Name – User configurable. Typically the name of the Initiator, but can
be any name. Must also be set at the target to authenticate the Initiator.
■ CHAP Secret – User configurable password. Must be set on the target and
the Initiator.
■ Mutual – If Mutual (also known as bidirectional) is selected, CHAP Name,
CHAP Secret, Reverse CHAP Name, and Reverse CHAP Secret are
required.
■ Reverse CHAP Name – Set a CHAP name for the target as a parameter of
the target.
■ Reverse CHAP Secret – Set a password for the target.

Note – The target must be configured to acknowledge a CHAP and for the
parameters to be used.

Setting Up BIOS Configuration Parameters 183


13. Verify that your settings match the iSCSI target server information.

14. Press F10 to save the changes and exit the BIOS Setup utilities.
See “Exit BIOS Setup Utility” on page 194.

15. Restart the server.

16. Press the F8 key (or Ctrl+P from a serial console) when prompted while the
BIOS is running the power-on-self-test (POST) code checkpoint tests.
The Please Select Boot device dialog box appears.

17. Verify that the iSCSI target appears in the boot list.

Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “Exit BIOS Setup Utility” on page 194

▼ Enable or Disable Oracle System Assistant


If you have disabled Oracle System Assistant, you can use the BIOS Setup Utility
Boot Menu to put the USB device in an online state, so that Oracle System Assistant
becomes available to the operating system.

184 Sun Server X4-2 Service Manual • May 2014


1. Access the BIOS Setup Utility.
See “Access BIOS Setup Utility Menus” on page 164.

2. In the BIOS Setup Utility menus, navigate to the Boot Menu.


The Boot Menu screen appears.

3. Select OSA Configuration.


The OSA Configuration screen appears. The setting for OSA Internal Support is
either Enabled or Disabled.

Setting Up BIOS Configuration Parameters 185


4. To change the setting, use the + or - key (plus or minus), and then press Enter to
select either Enabled or Disabled.

5. Press F10 to save the changes and exit the BIOS Setup Utility.

Related Information
■ “BIOS Main Menu Selections” on page 198

▼ Configure TPM Support


If you intend to use the Trusted Platform Module (TPM) feature set, you must
configure the server to support this feature.

Note – TPM enables you to administer the TPM security hardware in your server.
For additional information about implementing this feature, refer to the Trusted
Platform Module Management documentation provided by your operating system
vendor.

1. Access the BIOS Setup Utility menus.


See “Access BIOS Setup Utility Menus” on page 164.

186 Sun Server X4-2 Service Manual • May 2014


2. In the BIOS Setup Utility menus, navigate to the Advanced Menu.
The Advanced Settings Menu screen appears.

3. In the Advanced Menu screen, select Trusted Computing.


The TPM Configuration screen appears.

4. If the TPM State is listed as Disabled, select TPM Support and press Enter.
A TPM Support dialog box appears.

Setting Up BIOS Configuration Parameters 187


5. In the dialog box, set TPM Support to Enable, and then press Enter.
The updated TPM Configuration screen appears.

188 Sun Server X4-2 Service Manual • May 2014


6. Press F10 to save the changes and exit the BIOS Setup Utility.

Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “Exit BIOS Setup Utility” on page 194
■ Microsoft’s Windows Trusted Platform Module Management documentation

▼ Configure SP Network Settings


Choose one of the following methods to specify service processor (SP) network
settings:
■ BIOS – Assign the IP address for the server SP from the BIOS Setup Utility on the
Advanced Menu.
■ Oracle ILOM – For instructions on setting the IP address for the server SP using
Oracle ILOM, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at http://www.oracle.com/goto/ILOM/docs.
■ Oracle System Assistant – For instructions on using Oracle System Assistant to
configure SP network settings, see the Oracle X4 Series Servers Administration Guide
at http://www.oracle.com/goto/x86AdminDiag/docs.

1. Access the BIOS Setup Utility menus.


See “Access BIOS Setup Utility Menus” on page 164.

2. In the BIOS Setup Utility menus, navigate to the Advanced Menu.


The Advanced Menu screen appears.

Setting Up BIOS Configuration Parameters 189


3. In the Advanced Menu, select BMC Network, and then press Enter.
The BMC Network Configuration screen appears.
The BMC is the Baseboard Management Controller.

190 Sun Server X4-2 Service Manual • May 2014


4. Select Refresh, and then press Enter to display the current BMC network
settings.
The BMC Network Configuration screen appears.

Setting Up BIOS Configuration Parameters 191


5. Select Commit to update the BMC network settings with the latest values.

6. Press F10 to save the changes and exit the BIOS Setup Utility.

Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “Exit BIOS Setup Utility” on page 194

▼ Configure Option ROM Settings


1. Access the BIOS Setup Utility menus.
See “Access BIOS Setup Utility Menus” on page 164.

2. In the BIOS Setup Utility menus, navigate to the IO Menu.


The IO Menu screen appears.

3. Select the internal device or add-in card slot for which you want to enable or
disable Option ROM.
The Option ROM screen for that device or add-in card slot appears.

192 Sun Server X4-2 Service Manual • May 2014


4. Do one of the following:
■ Select Enabled to enable the Option ROM setting for NET 0 or NET 1.
■ Select Disabled to disable the Option ROM setting for NET 0 or NET 1.

5. Press the F10 key to save the changes and exit the BIOS Setup Utility.

Related Information
■ “Legacy Option ROM Allocation” on page 170
■ “Access BIOS Setup Utility Menus” on page 164
■ “BIOS Setup Utility Menus” on page 162
■ “Exit BIOS Setup Utility” on page 194

▼ Configure I/O Resource Allocation


1. Access the BIOS Setup Utility menus.
See “Access BIOS Setup Utility Menus” on page 164.

2. In the BIOS Setup Utility menus, navigate to the IO Menu.


The IO Menu screen appears.

3. Select the add-in card you want to configure.

Setting Up BIOS Configuration Parameters 193


4. Do one of the following:
■ Select Enabled to enable I/O resource allocation for the add-in card.
■ Select Disabled to disable I/O resource allocation for the add-in card.

5. Press F10 to save the changes and exit the BIOS Setup Utility.

Related Information
■ “I/O Resource Allocation” on page 171
■ “Access BIOS Setup Utility Menus” on page 164
■ “BIOS Setup Utility Menus” on page 162
■ “Exit BIOS Setup Utility” on page 194

▼ Exit BIOS Setup Utility


1. Use the left and right arrow keys to navigate to the top-level Save & Exit Menu.

2. Use the up and down arrow keys to select the desired action.

3. Press Enter to select the option.


A confirmation dialog box appears.

194 Sun Server X4-2 Service Manual • May 2014


4. In the confirmation dialog box, select Yes to proceed and exit the BIOS Setup
Utility, or select No to stop the exit process.

Note – After modifying any BIOS settings and selecting Save Changes and
Reset from the Save & Exit Menu, the subsequent reboot might take longer than a
typical reboot where no settings were modified. The additional delay is required to
ensure that changes to the BIOS settings are synchronized with Oracle ILOM.

Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “BIOS Setup Utility Menus” on page 162

Setting Up BIOS Configuration Parameters 195


196 Sun Server X4-2 Service Manual • May 2014
BIOS Setup Utility Menu Options

This section includes searchable text-based representations and screenshots of the


main menus in the BIOS Setup Utility for the Sun Server X4-2. Following the text and
screenshot for each menu is a table of the options available from that menu.

The following sections are discussed.

Description Links

Review the BIOS Main Menu selections. “BIOS Main Menu Selections” on page 198
Review the BIOS Advanced Menu “BIOS Advanced Menu Selections” on
selections. page 203
Review the BIOS IO Menu selections. “BIOS IO Menu Selections” on page 213
Review the Boot Menu selections. “BIOS Boot Menu Selections” on page 217
Review the BIOS UEFI Driver Control “UEFI Driver Control Menu Selections” on
Menu selections. page 221
Review the BIOS Save & Exit Menu “BIOS Save & Exit Menu Selections” on
selections. page 225

Related Information
■ Oracle X4 Series Servers Administration Guide at:
http://www.oracle.com/goto/x86AdminDiag/docs
■ “Setting Up BIOS Configuration Parameters” on page 161

197
BIOS Main Menu Selections
This section includes a searchable text-based representation and a screenshot of the
BIOS Main Menu. The options that are available from the Main Menu are described
in the table that follows. Options in the table that are marked as “(R/O)” are
read-only information and cannot be changed.

Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.


Main Advanced IO Boot UEFI Driver Control Save & Exit
/----------------------------------------------------+-----------------------\
| Project Version 25.01.05.00 |Set the Date. Use Tab |
| System Date [Sat 07/16/2013] |to switch between Data |
| System Time [19:58:46] |elements. |
| | |
| Active Logical Cores 40 |
| QPI Link Speed 8.0 GT/s | |
| Total Memory 16 GB (DDR3) | |
| Current Memory Speed 1333 MHz | |
| USB Devices: | ----------------------|
| 1 Drive, 1 Keyboard, 1 Mouse, 3 Hubs |><: Select Screen |
| |^v: Select Item |
| | |
|BMC Firmware Status Healthy |Enter: Select |
|BMC Firmware Revision 3.1.2.0 r78939 |+/-: Change Opt. |
| |F1: General Help |
|> Product Information |(Ctrl+Q from serial |
|> CPU Information |keyboard) |
|> DIMM Information |Q: Scroll Help Pane Up |
| |A: Scroll Help Pane Down|
|> Security Setting |ESC: Exit |
---------------------------------------------------+-------------------------/
Version 2.15.1229. Copyright (C) 2012 American Megatrends, Inc.

198 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS Main Menu Options

Setup Options Options Defaults Description

Project Version (R/O) BIOS version is displayed. This


string is a unique identifier used
to reference a specific BIOS
release. Format is XXYYZZPP,
which indicates:
• XX - Unique project/platform
code.
• YY - BIOS major release.
• ZZ - BIOS minor release.
• PP - Build number.
Example: 18.01.04.01
System Date Current date is displayed. You
can change the date setting.
Example: [Thu 10/20/2011]
System Time Current time is displayed. You
can change the time setting.
Example: [13:38:27]
Active Logical Cores 40

BIOS Setup Utility Menu Options 199


TABLE: BIOS Main Menu Options (Continued)

Setup Options Options Defaults Description

QPI Link Speed (R/O) SLOW/ Intel Quick Path Interconnect


6.4 GT/s/ (QPI) operational speed is
7.2 GT/s/ displayed.
8.0 GT/s
Total Memory (R/O) Memory in gigabytes is
displayed.
Example: 16-GB (DDR3)
Current Memory Speed Memory speed is displayed.
(R/O) Example: 1333 MHz
USB Devices (R/O) Detected USB devices are
displayed.
Example: 1 keyboard, 1 mouse, 3
hubs
BMC Status (R/O)
BMC Firmware Revision The service processor firmware
(R/O) version is displayed.
Example: 3.1.2.0 r78939
PRODUCT Product information is
INFORMATION (R/O) displayed.
Product Name Product name is displayed.
Example: Sun Server X4-2
Product Serial Number Product serial number is
displayed.
Example: 1134FML00V
Board Serial Number Board serial number is
displayed.
Example: 0328MSL-1132U900
CPU INFORMATION Attributes of a single processor
(R/O) (CPU) are defined. A separate
information structure is
provided for each processor
supported in the system. Most of
the values are dependent on the
processor.
Socket 0 CPU Information If CPU socket 0 is populated, the
following options are listed.
Otherwise, displays “Not
Present.”
Intel CPU @ 2.70 GHz Processor ID brand is displayed.

200 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS Main Menu Options (Continued)

Setup Options Options Defaults Description

CPU Signature Processor (CPU) information is


displayed.
Example: 206d5
Microcode Patch Software update (microcode
patch) information is displayed.
Example: 512
Max CPU Speed Maximum non-turbo speed of
the processor is displayed.
Example: 2700 MHz
Min CPU Speed Minimum speed of the processor
is displayed.
Example: 1200 MHz
Processor Cores Number of available processor
cores is displayed.
Example: 8
Intel HT Technology Indicates whether Intel Hyper
Threading is supported.
Intel VT-x Technology Indicates whether Intel
Virtualization Technology is
supported.
L1 Data Cache Example: 32 KB x 8
L1 Code Cache Example: 32 KB x 8
L2 Cache Example: 256 KB x 8
L3 Cache Example: 20480 KB
Socket 1 CPU Information If CPU socket 1 is populated, the
same options as Socket 0 CPU
Information are displayed.
Otherwise, displays “Not
Present.”
DIMM INFORMATION Memory module (DIMM)
(R/O) presence and size information
are displayed.
CPU Socket 0 DIMM If DIMM is present, memory size
Information in gigabytes is displayed.
Otherwise, displays “Not
Present.”

BIOS Setup Utility Menu Options 201


TABLE: BIOS Main Menu Options (Continued)

Setup Options Options Defaults Description

D0...D7 Memory size in gigabytes is


displayed. Example:
Socket 0 DIMMs
D0 – 4 GB
D1 – 4 GB
D2 – 4 GB
D3 – 4 GB
D4 – 2 GB
D5 – 2 GB
D6 – Not present
D7 – Not present
CPU Socket 1 DIMM If DIMM is present, memory size
Information in gigabytes is displayed.
Otherwise, displays “Not
Present.”
D0...D7 See previous DIMM information
example.
SECURITY SETTING Configure the security setting.
Administrator Password Set the Administrator password.

Related Information
■ “BIOS Advanced Menu Selections” on page 203
■ “BIOS IO Menu Selections” on page 213
■ “BIOS Boot Menu Selections” on page 217
■ “UEFI Driver Control Menu Selections” on page 221
■ “BIOS Save & Exit Menu Selections” on page 225

202 Sun Server X4-2 Service Manual • May 2014


BIOS Advanced Menu Selections
This section includes a searchable text-based representation and a screenshot of the
BIOS Advanced Menu. The options that are available from the Advanced Menu are
described in the table that follows. Options in the table that are marked as “(R/O)”
are read-only information and cannot be changed.

Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.


Main Advanced IO Boot UEFI Driver Control Save & Exit
/----------------------------------------------------+-----------------------\
|> Processors |CPU Configuration |
|> USB Ports |Parameters |
|> Serial Port Console Redirection | |
|> Trusted Computing | |
|> Network Stack | |
|> BMC Network | |
| | |
| | |
| | |
| |-------------------------|
| |><: Select Screen |
| |^v: Select Item |
| |Enter: Select |
| |+/-: Change Opt. |
| |F1: General Help |
| |F7: Discard Changes |
| |F9: Optimized Defaults |
| |F10: Save & Exit |
| |ESC: Exit |
---------------------------------------------------+-------------------------/
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.

BIOS Setup Utility Menu Options 203


TABLE: BIOS Advanced Menu Options

Setup Options Options Defaults Description

PROCESSORS Enable or disable processor


(CPU) features.
Hyper-threading Disabled/Enabled Enabled When enabled, two threads are
available per enabled core. When
disabled, only one thread per
enabled core is available.
Execute Disable Bit Disabled/Enabled Enabled When enabled, execute disable
bit can prevent certain classes of
malicious buffer overflow attacks
when combined with a
supporting OS (Oracle Solaris,
Oracle VM, Windows Server,
Red Hat Enterprise Linux, SUSE
Linux Enterprise Server, and
VMware ESXi).
Hardware Prefetcher Disabled/Enabled Enabled Enable the mid-level cache (L2)
streamer prefetcher.
Adjacent Cache Line Disabled/Enabled Enabled Enable the mid-level cache (L2)
Prefetcher prefetching of adjacent cache
lines.

204 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS Advanced Menu Options (Continued)

Setup Options Options Defaults Description

DCU Streamer Prefetcher Disabled/Enabled Enabled Enable prefetching of next L1


data line based on multiple loads
in same cache line.
DCP IP Prefetcher Disabled/Enabled Enabled Enable prefetching of next L1
line based on sequential load
history.
Intel Virtualization Disabled/Enabled Enabled When enabled, a Virtual Machine
Technology Manager (VMM) can utilize the
additional hardware capabilities
provided by Intel Virtualization
Technology.
CPU Power Management Displays processor (CPU)
Configuration information. BIOS provides
C-states, P-states, and T-states
support in order for the OS to
manage the power utilization of
the system. Power management
is also controlled by the service
processor based on system
policies.
Power Technology Disabled/Enabled/ Efficient Enable the power management
Efficient/Custom features. The following options
are not displayed if Power
Technology is set to Disabled.
Intel SpeedStep Disabled/Enabled Enabled Displays only if Power
Technology is set to Custom.
Enable or disable Intel
SpeedStep. The Intel technology
used to support P-state
transitions is referred to as Intel
SpeedStep.
Turbo Mode Disabled/Enabled Enabled Displays only if Power
Technology is set to Custom,
Intel SpeedStep is set to enabled,
and Turbo Mode is supported in
the CPU. Enable or disable Turbo
Mode.
CPU C3 Report Disabled/Enabled Disabled Displays only if Power
Technology is set to Custom and
power state (C3) is supported in
the CPU. Enable or disable CPU
C3 (ACPI C2) report to operating
system.

BIOS Setup Utility Menu Options 205


TABLE: BIOS Advanced Menu Options (Continued)

Setup Options Options Defaults Description

CPU C6 Report Disabled/Enabled Enabled Displays only if Power


Technology is set to Custom and
power state (C6) is supported in
the CPU. Enable or disable CPU
C6 (ACPI C3) report to operating
system.
CPU C7 Report Disabled/Enabled Enabled Displays only if Power
Technology is set to Custom and
power state (C7) is supported in
the CPU. Enable or disable CPU
C7 (ACPI C3) report to operating
system.
Package C-States Disabled/Enabled Enabled Displays only if Power
Technology is set to Custom. The
power state control is referred to
as C-State. Enable or disable the
Package C-State limit.
Energy Performance Performance/ Balanced Optimize between performance
Balanced Performance and power savings. Windows
Performance/ 2008 and later operating systems
Balanced Energy/ override this value according to
its power plan.
Energy Efficient
USB PORTS Set USB port configuration
parameters.
EHCI Hand-off Disabled/Enabled Disabled Enable or disable Enhanced Host
Controller Interface (EHCI)
hand-off support.
Port 60/64 Emulation Disabled/Enabled Enabled Enable I/O port 60h/64h
emulation support. Enable this
setting for the complete USB
keyboard legacy support for
non-USB aware operating
systems.
All USB Devices Disabled/Enabled Enabled Enable or disable all USB
devices.
Rear Port 0 Disabled/Enabled Enabled Enable or disable USB Port 0.
Rear Port 1 Disabled/Enabled Enabled Enable or disable USB Port 1.
Front Port 0 Disabled/Enabled Enabled Enable or disable USB Port 2.
Front Port 1 Disabled/Enabled Enabled Enable or disable USB Port 3.
Internal Port 0 Disabled/Enabled Enabled Enable or disable USB Port 4.

206 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS Advanced Menu Options (Continued)

Setup Options Options Defaults Description

Internal Port 1 Disabled/Enabled Enabled Enable or disable USB Port 5.


SERIAL PORT CONSOLE Provides the capability to
REDIRECTION redirect console output/input to
the serial port. Graphic output is
not redirected. BIOS serial
console redirection lets you
monitor BIOS POST messages
and navigate the BIOS Setup
Utility menus and Option ROMs
from a terminal connected to the
server using a serial connection.
External Serial Port System/BMC System Control whether the external
serial port connects to the
Baseboard Management
Controller (BMC) or directly to
the system. Set to BMC for serial
link management.
EMS Console Redirection Disabled/Enabled Disabled Enable or disable console
redirection for Windows
Emergency Management Service
(EMS) administration.
Console Redirection Disabled/Enabled Enabled Enable or disable console
redirection.
Terminal Type VT100/ VT100+ Select the emulation for the
VT100+/ terminal:
VT-UTF8/ • VT100: ASCII character set.
ANSI • VT100+: Extends VT100 to
support color, function keys,
etc.
• VT-UTF8: Uses UTF8 encoding
to map Unicode characters
onto one or more bytes.
• ANSI: Extended ASCII
character set.
Bits per Second 9600/ 9600 Select the serial port
10200/ transmission speed. The speed
57600/ must be matched on the
connecting serial device. Long or
115200
noisy lines require lower speeds.
Data Bits 07/ 8 Select the data bits.
08/
11

BIOS Setup Utility Menu Options 207


TABLE: BIOS Advanced Menu Options (Continued)

Setup Options Options Defaults Description

Parity None/ None A parity bit can be sent with the


Even/ data bits to detect some
Odd/ transmission errors.
Mark/ • None: No parity bits are sent.
Space/ • Even: Parity bit is 0 if the
number of 1s in the data bits is
even.
• Odd: Parity bit is 0 if the
number of 1s in the data bits is
odd.
• Mark: Parity bit is always 1.
• Space: Parity bit is always 0.
Mark and Space parity do not
allow for error detection. They
can be used as an additional data
bit.
Stop Bits 01/02 1 Stop bits indicate the end of a
serial data packet. (A start bit
indicates the beginning of a
serial data packet.) The standard
setting is 1 stop bit.
Communication with slow
devices may require more than 1
stop bit.
Flow Control None/ None Flow control can prevent data
Hardware RTS/ loss from buffer overflow. When
CTS sending data, if the receiving
buffers are full, a “stop” signal
can be sent to stop the data flow.
Once the buffers are empty, a
“start” signal can be sent to
restart the flow. Hardware flow
control uses two wires to send
start and stop RTS (request to
send) and CTS (clear to send)
signals.
TRUSTED COMPUTING If you intend to use the Trusted
Platform Module (TPM) feature
set, you must configure the
server to support TPM. The TPM
feature is used by the OS for
proof that the BIOS code has not
been tampered with.

208 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS Advanced Menu Options (Continued)

Setup Options Options Defaults Description

TPM Support Disabled/Enabled Enabled Enable or disable TPM support.


Only UEFI BIOS implements this
setup option. If disabled, the OS
will not show TPM. Reset of the
platform is required.
TPM State Disabled/Enabled Disabled Displays whether TPM Support
is enabled.
Current TPM Status If TPM Support is disabled,
Information (R/O) Current TPM Status displays
“TPM SUPPORT OFF.”
If TPM Support is enabled,
Current TPM Status displays:
• TPM Enabled Status:
• TPM Active Status:
• TPM Owner Status:
NETWORK STACK Configure network stack
settings.
Network Stack Disabled/Enabled Enabled Enable or disable the UEFI
network stack.
Ipv4 PXE Support Disabled/Enabled Enabled Enable or disable IPv4 PXE Boot
support. If disable, the IPv4 Boot
Option will not be created.
Ipv6 PXE Support Disabled/Enabled Disabled Enable or disable IPv6 PXE Boot
support. If disable, the IPv6 Boot
Option will not be created.
BMC NETWORK Configure Baseboard
Management Controller (BMC)
network parameters.
BMC Network: Current Active management port settings
Active Management Port are displayed.
(R/O)
Refresh Refresh current BMC network
information with the latest
information from the service
processor.
Active Management Port NETMGT/ Change the management port
NET0/ that is currently active.
NET1/
NET2/
NET3

BIOS Setup Utility Menu Options 209


TABLE: BIOS Advanced Menu Options (Continued)

Setup Options Options Defaults Description

Commit Commit the current BMC


network information.
IPv4 Configuration (R/O) Current configuration of the IPv4
settings is displayed.
Channel Number (R/O) 1 Current channel number is
displayed.
IPv4 Assignment (R/O) Static/Dynamic Static View whether the service
processor is assigned a static
IPv4 address or assigned a
dynamic IPv4 address using
Dynamic Host Control Protocol
(DHCP).
Current IPv4 Address in Current IPv4 address of the
BMC (R/O) service processor is displayed.
Example: 172.31.255.255
Current IPv4 MAC Current IPv4 MAC address for
Address in BMC (R/O) the service processor is
displayed.
Example: 00:12:46:BE:0A:02
Current IPv4 Subnet Mask Current IPv4 subnet mask
in BMC (R/O) address for the service processor
is displayed.
Example: 255.255.255.0
Refresh Select Refresh to update to the
current settings.
IPv4 Address If IPv4 Assignment is set to
Static, set the IPv4 address for
the service processor.
Example: 172.31.255.255
IPv4 Subnet Mask If the IPv4 Assignment is set to
Static, set the IPv4 subnet mask.
Example: 255.255.255.0
IPv4 Default Gateway If the IPv4 Assignment is set to
Static, set the IPv4 default
gateway
Example: 172.31.255.255
Commit Commit the IPv4 configuration
settings.

210 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS Advanced Menu Options (Continued)

Setup Options Options Defaults Description

IPv6 Configuration (R/O) Static/Dynamic Dynamic Current configuration of the IPv6


settings is displayed.
IPv6 addresses are written with
hexadecimal digits and colon
separators. For example:
2001:0db0:000:82a1:0000:0000:123
4:abcd.
IPv6 addresses are composed of
two parts: a 64-bit subnet prefix
and a 64-bit host interface ID. To
shorten the IPv6 address, you
can (1) omit all leading zeros,
and (2) replace one consecutive
group of zeros with a double
colon (::). For example:
2001:db0:0:82a1::1234:abcd
Channel Number (R/O) 1 Current channel number is
displayed.
Current IPv6 State (R/O) Current IPv6 state is displayed.
Current IPv6 Auto Current IPv6 autoconfiguration
Configuration (R/O) parameters are displayed.
Link Local IPv6 Address Current link local IPv6 address is
(R/O) displayed.
Example:
fe80::214:4fff:feca:5f7e/64
Static IPv6 Address (R/O) Current static IPv6 address is
displayed.
Example:
2001:0db0:000:82a1:0000:0000:123
4:abcd
IPv6 Gateway (R/O) Current IPv6 gateway address is
displayed.
Example:
fe80::211:5dff:febe:5000/128
Dynamic IPv6 Address 1-n Current dynamic IPv6 addresses
(R/O) are displayed.
Example:
fec0:a:8:b7:214:4fff:feca:5f7e/64
Refresh Select Refresh to update to the
current settings.

BIOS Setup Utility Menu Options 211


TABLE: BIOS Advanced Menu Options (Continued)

Setup Options Options Defaults Description

IPv6 State (R/O) Disabled/Enabled View whether the IPv6 state is


enabled or disabled.
Auto IPv6 Configuration Disabled/ Disabled Autoconfiguration options are:
Stateless/ • Disabled: When
Dhcpv6_stateless/ autoconfiguration is disabled,
Dhcpv6_stateful only the Link Local address is
set. None of the
autoconfiguration options to
configure an IPv6 address are
run.
• Stateless: When enabled, the
IPv6 Stateless
autoconfiguration is run to
learn the IPv6 addresses for
the device.
• Dhcpv6_stateless: When
enabled, the Dhcpv6_stateless
autoconfiguration is run to
learn the DNS and domain
information for the device.
• Dhcpv6_stateful: When
enabled, the Dhcpv6_stateful
autoconfiguration is run to
learn the IP addresses and
DNS information for the
device.
Static IPv6 Address Set the static IPv6 address.
Example:
2001:0db0:000.82a1:0000:0000:123
4:abcd
Commit Commit the IPv6 configuration
settings.

Related Information
■ “BIOS Main Menu Selections” on page 198
■ “BIOS IO Menu Selections” on page 213
■ “BIOS Boot Menu Selections” on page 217
■ “UEFI Driver Control Menu Selections” on page 221
■ “BIOS Save & Exit Menu Selections” on page 225

212 Sun Server X4-2 Service Manual • May 2014


BIOS IO Menu Selections
This section includes a searchable text-based representation and a screenshot of the
BIOS IO Menu. The options that are available from the IO Menu are described in the
table that follows.

Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.


Main Advanced IO Boot UEFI Driver Control Save & Exit
/----------------------------------------------------+-----------------------\
|> PCI Subsystem Settings |PCI, PCI-X and PCI |
|> IO Virtualization |Express Settings. |
|> IOAT | |
| | |
| Internal Devices | |
|> NET0/1 | |
|> NET2/3 | |
| | |
| Add-In Cards | |
|> Slot 1 |-------------------------|
|> Slot 2 |><: Select Screen |
|> Slot 3 |^v: Select Item |
|> Slot Internal |Enter: Select |
|> |+/-: Change Opt. |
|> |F1: General Help |
| |F7: Discard Changes |
| |F9: Optimized Defaults |
| |F10: Save & Exit |
| |ESC: Exit |
---------------------------------------------------+-------------------------/
Version 2.15.1229. Copyright (C) 2012 American Megatrends, Inc.

Note – PCIe slot 1 and Ethernet ports NET2 and NET3 are nonfunctional in
single-processor systems.

BIOS Setup Utility Menu Options 213


TABLE: BIOS IO Menu Options

Setup Options Options Defaults Description

PCI SUBSYSTEM Configure PCI, PCI-X, and PCI


SETTINGS Express settings.
PCI 64 Bit Resources Disabled/Enabled Enabled Enable or disable 64-bit capable
Allocation devices to be decoded in above
4G address space. This setting is
available only if the system
supports 64-bit decoding.
IO VIRTUALIZATION Configure single root I/O
virtualization settings.
VT-d Disabled/Enabled Enabled Enable or disable Intel
Virtualization Technology for
directed I/O (VT-d). If enabled,
ensures improved isolation of
I/O resources for greater
reliability, security, and
availability.

214 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS IO Menu Options (Continued)

Setup Options Options Defaults Description

SR-IOV Disabled/Enabled Disabled Single Root I/O Virtualization


(SR-IOV) is used to configure
devices into multiple virtual
devices that can be used on
virtual OS installations. If
supported by the hardware and
set to enabled, all devices within
the system that are SR-IOV
capable are configured to
support SR-IOV and I/O
resources are allocated to the
device as normal. If set to
disabled, I/O resources are not
allocated to the device.
ARI Disabled/Enabled Disabled If Alternate Routing ID (ARI) is
supported by the hardware and
set to enabled, devices are
permitted to locate virtual
functions (VFs) in function
numbers 8 to 255 of the captured
bus number, instead of normal
function numbers 0 to 7.
I/OAT Configure settings for the Intel
I/O Acceleration Technology
(I/OAT).
Intel I/OAT Disabled/Enabled Enabled Enable or disable Intel I/OAT.
DCA Support Disabled/Enabled Enabled Enable or disable direct cache
access (DCA) support.
INTERNAL DEVICES Configure settings for the
embedded network controller.
NET0/1 OpROM Enable Disabled/Enabled Enabled Enable or disable Option ROM.
If set to enabled, Option ROM
for the card executes as normal.
If set to disabled, Option ROM
for the card is not copied into
memory and the execution of the
Option ROM is inhibited.

BIOS Setup Utility Menu Options 215


TABLE: BIOS IO Menu Options (Continued)

Setup Options Options Defaults Description

NET2 and NET3 OpROM Disabled/Enabled Enabled Enable or disable Option ROM.
Enable If set to enabled, Option ROM
Note - Ethernet ports NET2 for the card executes as normal.
and NET3 are If set to disabled, Option ROM
nonfunctional in for the card is not copied into
single-processor systems. memory and the execution of the
Option ROM is inhibited.
ADD-IN CARDS Enable or disable the add-in
cards.
Slot 1
Note - PCIe slot 1 is
nonfunctional in
single-processor systems.
IO Enable Disabled/Enabled Enabled Enable or disable I/O for the
add-in card.
OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM
for add-in card.
Slot 2
IO Enable Disabled/Enabled Enabled Enable or disable I/O for the
add-in card.
OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM
for add-in card.
Slot 3
IO Enable Disabled/Enabled Enabled Enable or disable I/O for the
add-in card.
OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM
for add-in card.
Slot Internal Disabled/enabled Enabled
IO Enable Disabled/Enabled Enabled Enable or disable the I/O for the
internal host bus adapter (HBA)
card.
OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM
for the internal host bus adapter
(HBA) card.

Related Information
■ “BIOS Main Menu Selections” on page 198
■ “BIOS Advanced Menu Selections” on page 203

216 Sun Server X4-2 Service Manual • May 2014


■ “BIOS Boot Menu Selections” on page 217
■ “UEFI Driver Control Menu Selections” on page 221
■ “BIOS Save & Exit Menu Selections” on page 225

BIOS Boot Menu Selections


This section includes a searchable text-based representation and a screenshot of the
BIOS Boot Menu. The options that are available from the Boot Menu are described in
the table that follows.

Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.


Main Advanced IO Boot UEFI Driver Control Save & Exit
/----------------------------------------------------+-----------------------\
| UEFI/BIOS Boot Mode [Legacy BIOS] |UEFI: Only UEFI Boot |
| |options are initialized |
| Retry Boot List [Disabled] |and present to user. |
| Network Boot Retry [Enabled] |Legacy BIOS: Only |
|> OSA Configuration |legacy boot options are |
| |initialized and present |
| Boot Option Priority |to user. |
| [PXE:NET0:IBA XE Slot 4000 v2193] | |
| [PXE:NET1:IBA XE Slot 4001 v2193] | |
| [PXE:NET2:IBA XE Slot 8800 v2193] |-------------------------|
| [PXE:NET3:IBA XE Slot 8801 v2193] |><: Select Screen |
| |^v: Select Item |
| |Enter: Select |
| |+/-: Change Opt. |
| |F1: General Help |
| |F7: Discard Changes |
| |F9: Optimized Defaults |
| |F10: Save & Exit |
| |ESC: Exit |
---------------------------------------------------+-------------------------/
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.

BIOS Setup Utility Menu Options 217


218 Sun Server X4-2 Service Manual • May 2014
TABLE: BIOS Boot Menu Options

Setup Options Options Defaults Description

UEFI/BIOS Boot Mode Legacy BIOS/UEFI Legacy BIOS Select either Legacy BIOS or
UEFI BIOS as the boot mode.
• Enable UEFI: Only UEFI BIOS
boot options are initialized
and presented to user.
• Enable Legacy BIOS: Only
Legacy BIOS boot options are
initialized and presented to
user.
Retry Boot List Disabled/Enabled Enabled If enabled, BIOS automatically
retries to boot from the top of the
Boot Options Priority list when
all devices have been attempted
and failed.
Network Boot Retry Disabled/Enabled Enabled If enabled, BIOS automatically
retries the PXE list present in the
system when all PXE attempts
have failed. If set to disabled, the
system halts and displays the
error message “Network Boot
Failed” when all PXE boots
failed. If set to Boot List, fail over
to the main Boot Options Priority
list.

BIOS Setup Utility Menu Options 219


TABLE: BIOS Boot Menu Options (Continued)

Setup Options Options Defaults Description

OSA Configuration Configure whether the operating


system recognizes Oracle System
Assistant at boot.
OSA Internal Support Disabled/Enabled Enabled Enable or disable the internal
USB port for Oracle System
Assistant boot. If enabled, the
Oracle System Assistant media is
recognized by the system. If
disabled, the Oracle System
Assistant media will not be
recognized by the system.
Boot Option Priority Set the system boot order.
Example:
[PXE:NET0:IBA XESlot 2000
v2193]
[PXE:NET0:IBA XESlot 2001
v2193]
[PXE:NET0:IBA XESlot 8800
v2193]
[PXE:NET0:IBA XESlot 8801
v2193]
[Disabled]

Related Information
■ “BIOS Main Menu Selections” on page 198
■ “BIOS Advanced Menu Selections” on page 203
■ “BIOS IO Menu Selections” on page 213
■ “UEFI Driver Control Menu Selections” on page 221
■ “BIOS Save & Exit Menu Selections” on page 225

220 Sun Server X4-2 Service Manual • May 2014


UEFI Driver Control Menu Selections
This section includes a searchable text-based representation and a screenshot of the
UEFI Driver Control Menu. The options that are available from the UEFI Driver
Control Menu are described in the table that follows.

Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.


Main Advanced IO Boot UEFI Driver Control Save & Exit
/----------------------------------------------------+-----------------------\
| iSCSI - ***************************************** |Configure the iSCSI |
| Intel(R) Ethernet Controller 10 Gigabit X - |parameters |
| 00:21:28:E7:74:CC |
| Intel(R) Ethernet Controller 10 Gigabit X - |
| 00:21:28:E7:74:CD | |
| LSI SAS2 MPT Controller SAS2008 | |
| (PCIDevId:0x72, PCIVendorId:0x1000, | |
| PCIBus:0x50, PCIDevice:0x0, PCIFunc:0x0, | |
| PCISlot:0x4) | |
| Intel(R) Ethernet Controller 10 Gigabit X - | |
| 00:21:28:E7:74:CE |-------------------------|
| Intel(R) Ethernet Controller 10 Gigabit X - |><: Select Screen |
| 00:21:28:E7:74:CF |^v: Select Item |
| |Enter: Select |
| |+/-: Change Opt. |
| |F1: General Help |
| |F7: Discard Changes |
| |F9: Optimized Defaults |
| |F10: Save & Exit |
| |ESC: Exit |
---------------------------------------------------+-------------------------/
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.

BIOS Setup Utility Menu Options 221


TABLE: BIOS UEFI Driver Control Menu Options

Setup Options Options Default Description

iSCSI Configuration NA NA Select to configure the iSCSI initiator name


parameters. Only available in UEFI BIOS mode.
iSCSI Initiator Name NA (must be None The worldwide unique name of the iSCSI Initiator.
specified) Only IQN format is accepted.
Add an Attempt When this option is selected, a sub-menu with following options is presented.
• iSCSI Attempt None The human name that you assigned to this attempt.
Name
• iSCSI Mode Disabled Set to Enabled for multipath I/O (MPIO). MPIO can
boost the performance of an application by load
balancing traffic across multiple ports.

222 Sun Server X4-2 Service Manual • May 2014


TABLE: BIOS UEFI Driver Control Menu Options (Continued)

Setup Options Options Default Description

Add an Attempt • Internet Protocol IP4 Can be set to IP4, IP6, or Autoconfigure. The initiator
(Continued) IP address is assigned by the system to IP6. In
Autoconfigure mode, the iSCSI driver attempts to
connect to the iSCSI target using the IPv4 stack. If
this fails, then the iSCSI driver attempt to connect
using the IPv6 stack.
• Connection Retry 0 The count range is 0 to 16. If set to 0, there are no
Count retries.
• Connection 1,000 The timeout value in milliseconds. The timeout
Establishing range is 100 milliseconds to 20 seconds.
Timeout
• OUI-format ISID This OUI-format ISID represented in six bytes.
(R/O) valued
derived
from
MAC
address
• Configure ISID The last The default value is derived from the MAC address.
three Only this portion of the ISID is configurable.
bytes of
the
OUI-for
mat ISID
• Enable DHCP Enabled Enabled or disable.
• Initiator IP None Use to set the initiator IP address.
Address
• Initiator Subnet None Use to set initiator subnet mask address.
Mask
• Gateway None Use to set initiator gateway address.
• Target Name Worldwide unique name of the target. Only IQN
format is accepted.
• Target IP address None Use to set target IP address
• Target Port 3260 Use to change target port number.
• Boot LUN 0 Use to set the hexadecimal representation of the boot
logical unit number (LUN).

BIOS Setup Utility Menu Options 223


TABLE: BIOS UEFI Driver Control Menu Options (Continued)

Setup Options Options Default Description

Add an Attempt • Authentication CHAP Defines the Challenge-Handshake Authentication


(Continued) Type Protocol (CHAP)
• CHAP Type One Way Use to set CHAP type to either One Way or Mutual.
• CHAP Name None Use to set CHAP name.
• CHAP Secret None Use to set the CHAP secret. The secret length range
is 12 to 16 bytes.
Delete Attempts NA None Use to delete one or more attempts.
Change Attempt NA None Use to change the order of attempts.
Order
Controller Select to manage controller properties, to create or
Management clear controller configurations, and to save or clear
controller events.
View Controller Select to view controller properties.
Properties (R/O)
Change Controller Select to change controller properties.
Properties
Create Configuration Use to specify RAID level and select physical disks.
Save Controller Select to specify the file system, the directory and the
Events file name to used to save controller events.
Physical Disk Select to view properties and perform operations on
Management physical disks.
View Physical Disk Select to view physical disk properties
Properties (R/O)
Select Physical Disk Select to manage physical disk operations
Operations
Port Configuration Select to set and display port configuration
Menu information.
NIC Configuration Select to view the network device port setting.
(R/O)
Blink LEDs 0 - 15 0 LEDs will blink for a specified duration (up to 15
seconds)
Port Configuration Displays the port settings for the network device.
Information (R/O)

Related Information
■ “BIOS Main Menu Selections” on page 198

224 Sun Server X4-2 Service Manual • May 2014


■ “BIOS Advanced Menu Selections” on page 203
■ “BIOS IO Menu Selections” on page 213
■ “BIOS Boot Menu Selections” on page 217
■ “BIOS Save & Exit Menu Selections” on page 225

BIOS Save & Exit Menu Selections


This section includes a searchable text-based representation and a screenshot of the
BIOS Save & Exit Menu. The options that are available from the Save & Exit Menu
are described in the table that follows.

Aptio Setup Utility - Copyright (C) 2011 American Megatrends, Inc.


Main Advanced IO Boot UEFI Driver Control Save & Exit
/----------------------------------------------------+-----------------------\
| Save Changes and Reset |Reset the system after |
| Discard Changes and Exit |saving the changes. |
| Discard Changes | |
| Restore Defaults | |
| | |
| | |
| | |
| | |
| | |
| |-------------------------|
| |><: Select Screen |
| |^v: Select Item |
| |Enter: Select |
| |+/-: Change Opt. |
| |F1: General Help |
| |F7: Discard Changes |
| |F9: Optimized Defaults |
| |F10: Save & Exit |
| |ESC: Exit |
---------------------------------------------------+-------------------------/
Version 2.14.1219. Copyright (C) 2011 American Megatrends, Inc.

BIOS Setup Utility Menu Options 225


TABLE: BIOS Save & Exit Menu Options

Setup Options Description

Save Changes and Reset Save changes and then reset the system.
Discard Changes and Exit Exit the BIOS Setup Utility without saving any
changes.
Discard Changes Discard changes made to the setup options so far.
Restore Defaults Restore and load all default setup options for BIOS.

Related Information
■ “BIOS Main Menu Selections” on page 198
■ “BIOS Advanced Menu Selections” on page 203
■ “BIOS IO Menu Selections” on page 213
■ “BIOS Boot Menu Selections” on page 217
■ “UEFI Driver Control Menu Selections” on page 221

226 Sun Server X4-2 Service Manual • May 2014


Monitoring Components and
Identifying SNMP Messages

This section includes information about monitoring components and identifying


SNMP messages for the Sun Server X4-2.

The following sections are discussed.

Description Links

Review how Oracle ILOM monitors “Monitoring Component Health and Faults
component health and faults. Using Oracle ILOM” on page 227
Review information about system “Monitoring System Components” on
components and nomenclature. page 228
Review SNMP traps generated by the “Identifying SNMP Trap Messages” on
server. page 239

Related Information
■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs

Monitoring Component Health and


Faults Using Oracle ILOM
The Oracle ILOM 3.1 interfaces provide easy-to-view information about the health
status of system components. From the Oracle ILOM web interface or the /System
target in the Oracle ILOM command-line interface, you can collect system-specific
information about the server, determine the health state of discrete components, and
view any open problems on the server. Oracle ILOM automatically detects system
hardware faults and environmental conditions on the server. If a problem occurs on
the server, Oracle ILOM will automatically do the following:

227
■ Illuminate the Service Required status indicator (LED) on the server front and
back panels.
■ Identify the faulted component in the Open Problems table.
■ Record system information about the faulted component or condition in the event
log.

For further information about administering open problems that are detected and
reported by Oracle ILOM, refer to “Administering Open Problems” in the Oracle
Integrated Lights Out Manager (ILOM) 3.1 User’s Guide.

Related Information
■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs

Monitoring System Components


The tables in this section identify the system components and describe the naming
conventions applied to the components of the Sun Server X4-2.

Each section corresponds to an IPMI entity ID and lists sensors, indicators, and
field-replaceable units (FRUs) related to that entity. The tables contain the following
fields:
■ Component Name – Shows the user-visible component name used in
management interfaces to refer to a specific sensor, indicator, or FRU. The IPMI
name is a shortened form of the component name, and is indicated by the
boldface portion of the component name.
■ IPMI Type – Indicates the type of sensor, indicator, or FRU represented.
■ Description – Describes of this particular component name reference.
■ Values – Defines the states of the sensor, indicator, or FRU entity, and any specific
units or values that are expected, if applicable.

Note – Some component names are hidden in the Oracle ILOM user interfaces.
These names are marked as hidden in the following tables. Further, as of Oracle
ILOM 3.1, the Oracle ILOM 3.0 legacy targets /SYS and /STORAGE have been
replaced by /System. Even though these legacy targets might be hidden, you can
still use them to issue commands. For information on legacy targets, see the ILOM
3.1 Documentation Library at http://www.oracle.com/goto/ILOM/docs.

This section includes information for the following server components:

228 Sun Server X4-2 Service Manual • May 2014


■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238

System Chassis Components


The following table lists the system chassis components.

Component Name
(Oracle ILOM CLI Values
Targets) IPMI Type Description (if applicable)

/SYS FRU General host FRU


/SYS/UUID FRU Unique system ID Derived from host MAC
address. Use for PXE boot
and licensing.
/SYS/ACPI State Precondition for sensors (hidden)
sensor that need to know if the 01h-ACPI_ON_WORKING
host is on 20h-ACPI_SOFT_OFF
/SYS/PWRBS Discrete Power budget status 01h-DEASSERTED
sensor 02h-ASSERTED
/SYS/VPS Threshold Virtual power sensor Watts
sensor
/SYS/VPS_CPUS Threshold Virtual power sensor Watts
sensor (CPUs)
/SYS/VPS_MEMO Threshold Virtual power sensor Watts
RY sensor (Memory)
/SYS/VPS_FANS Threshold Virtual power sensor Watts
sensor (Fans)
/SYS/INTSW Discrete Chassis intrusion switch 01h-DEASSERTED
sensor 02h-ASSERTED

Monitoring Components and Identifying SNMP Messages 229


Component Name
(Oracle ILOM CLI Values
Targets) IPMI Type Description (if applicable)

/SYS/T_AMB Threshold System ambient Degrees C


sensor temperature
/SYS/TEMP_FAUL Indicator Temperature Fault LED Color: Amber
T Location: Mainboard
Off: Normal
On: Chassis overtemp fault
/SYS/OK Indicator OK LED Color: Green
Location: Front panel
Off: Power is off.
Fast blink: SP is booting.
Slow blink: Host is in BIOS.
On: Host is booting OS.
/SYS/SERVICE Indicator Service Required LED Color: Amber
Location: Front panel
Off: Server is normal.
On: Server requires service.
/SYS/LOCATE Indicator Locator LED Color: White
Location: Front and rear
panels
Off: Normal
Fast blink: Locate function
is activated;
self-extinguishes after 30
minutes.
/SYS/HOST_ERR Discrete Writable digital, OEM 0x02: asserts SYS/SERVICE
sensor reserved sensor type, 0x01: deasserts
per IPMI SYS/SERVICE
/SYS/PS_FAULT Indicator Power Supply Fault Color: Amber
Rear LED Location: Mainboard
Off: Normal
On: General power supply
fault
/SYS/FAN_FAULT Indicator Top Fan Fault LED Color: Amber
Location: Mainboard
Off: Normal
On: General fan fault

230 Sun Server X4-2 Service Manual • May 2014


Related Information
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238

Cooling Unit Components


The system has 1.57-inch (40-mm) fan modules with two fans in each module. The
following table lists the system cooling unit components.

Component Name (Oracle Values


ILOM CLI Targets) IPMI Type Description (if applicable)

/SYS/MB/FM[0-3] FRU Fan module FRU


/SYS/MB/FM[0-3]/PRSNT Discrete Fan module is 01h-ENTITY_PRESENT,
sensor present. 02h-ENTITY_ABSENT
/SYS/MB/FM[0-3]/F[0-1]/T Threshold Fan module fan RPM
ACH sensor speed
/SYS/MB/FM[0-3]/SERVI Indicator Fan Service Color: Amber
CE Required LED Location: Mainboard
Off: Normal
On: Fan module was
diagnosed as faulty.
/SYS/MB/FM[0-3]/OK Indicator Fan Module OK Color: Green
LED Location: Mainboard
On: Normal
Off: Fan module is offline.

Related Information
■ “System Chassis Components” on page 229
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232

Monitoring Components and Identifying SNMP Messages 231


■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238

Disk Backplane Components


The following table lists the disk backplane (DBP) components.

Component Name
(Oracle ILOM CLI
Targets) IPMI Type Description

/SYS/DBP[0-2] FRU Disk backplane FRUs for a multiple DBP configuration


/SYS/DBP FRU Disk backplane FRU for a single DBP configuration

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238

Memory Device Components


The following table lists the memory device components.

Component Name (Oracle ILOM CLI Values


Targets) IPMI Type Description (if applicable)

/SYS/MB/P[0-1]/D[0-7] FRU Host CPU


DIMM FRU

232 Sun Server X4-2 Service Manual • May 2014


Component Name (Oracle ILOM CLI Values
Targets) IPMI Type Description (if applicable)

/SYS/MB/P[0-1]/D[0-7]/PRSNT Discrete Host CPU 01h-ENTITY_PRESENT,


sensor DIMM is 02h-ENTITY_ABSENT
present.
/SYS/MB/P[0-1]/D[0-7]/SERVICE Indicator Host CPU Color: Amber
DIMM Service Location: Mainboard
LED Off: Normal
On: DIMM is diagnosed
as faulty.

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238

Power Unit Components


The following table lists the power unit components.

Component Name
(Oracle ILOM CLI Values
Targets) IPMI Type Description (if applicable)

/SYS/PS[0-1] FRU Power supply FRU


/SYS/PS[0-1]/PRS Discrete Power supply is present. 01h-ENTITY_PRESEN
NT sensor T,
02h-ENTITY_ABSENT

Monitoring Components and Identifying SNMP Messages 233


Component Name
(Oracle ILOM CLI Values
Targets) IPMI Type Description (if applicable)

/SYS/PS[0-1]/STA Discrete Multistate, power supply Presence detected


TE sensor sensor type, per IPMI Failure detected
Predictive failure
Power supply input
lost
Power supply input
lost or out-of-range
Power supply input
out-of-range
Configuration error
/SYS/PS[0-1]/P_I Power sensor Input power draw Watts
N
/SYS/PS[0-1]/P_O Power sensor Output power Watts
UT
/SYS/PS[0-1]/V_I Voltage Input voltage Volts
N sensor
/SYS/PS[0-1]/V_1 Voltage 12V rail voltage Volts
2V sensor
/SYS/PS[0-1]/V_3 Voltage 3.3V rail voltage Volts
V3 sensor
/SYS/PS[0-1]/T_O Temperature Ambient temperature Degrees C
UT sensor

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238

234 Sun Server X4-2 Service Manual • May 2014


Processor Components
The following table lists the processor (CPU) components.

Component Name (Oracle Values


ILOM CLI Targets) IPMI Type Description (if applicable)

/SYS/MB/P[0-1] FRU Host CPU FRU


/SYS/MB/P[0-1]/PRSNT Discrete Host CPU is present. 01h-ENTITY_PRESENT,
sensor 02h-ENTITY_ABSENT
/SYS/MB/P[0-1]/SERVI Indicator Host CPU Service Color: Amber
CE LED Location: Mainboard
Off: Normal
On: Processor was
diagnosed as faulty.
/SYS/MB/P[0-1]/V_DI Static CPU’s DIMM bank LVDIMM = 1.3V
MM sensor operating voltage non-LVDIMM = 1.5V

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238

System Board Components


The following table lists the system board components.

Component Name (Oracle ILOM Values


CLI Targets) IPMI Type Description (if applicable)

/SYS/MB FRU General host system


board FRU
/SYS/MB/NET[0-3] FRU Host Ethernet FRU

Monitoring Components and Identifying SNMP Messages 235


Component Name (Oracle ILOM Values
CLI Targets) IPMI Type Description (if applicable)

/SYS/MB/PCIE[1-6]/PRSN Discrete Option card inserted 01h-ENTITY_PRESE


T sensor into PCIe slot NT,
02h-ENTITY_PRESE
NT
/SYS/MB/T_OUT_ZONE[ Threshold Cooling zone exhaust Degrees C
0-2] sensor temperature
/SYS/MB/T_IN_ZONE[0-2 Threshold Cooling zone inlet Degrees C
] sensor temperature
/SYS/MB/T_CORE_NET01 Threshold Gigabit Ethernet Degrees C
, sensor controller die
/SYS/MB/T_CORE_NET23 temperature

/SYS/MB/T_IN_PS[0,1] Threshold PSU inlet temperature Degrees C


sensor
/SYS/MB/SASEXP FRU SAS expander FRU
/SYS/MB/SASEXP/PRSNT Discrete SAS expander board 01h-ENTITY_PRESE
sensor presence NT,
02h-ENTITY_PRESE
NT
/SYS/MB/SASEXP/T_COR Threshold SAS expander board Degrees C
E sensor temperature
/SYS/MB/RIO FRU Rear I/O board
/SYS/MB/RIO/PRSNT Discrete Rear I/O board 01h-ENTITY_PRESE
sensor presence NT,
02h-ENTITY_PRESE
NT
/SYS/MB/CONNBD FRU Connector board on
QPI bridge
/SYS/MB/CONNBD/PRS Discrete Connector board 01h-ENTITY_PRESE
NT sensor presence NT,
02h-ENTITY_PRESE
NT
/SYS/SP FRU Service processor FRU
/SYS/SP/OK Indicator SP OK LED Color: Green
Location: Front
panel
On: SP is operating.

236 Sun Server X4-2 Service Manual • May 2014


Component Name (Oracle ILOM Values
CLI Targets) IPMI Type Description (if applicable)

/SYS/SP/SERVICE Indicator SP Service Required Color: Amber


LED Location: Front
panel
Off: SP is working
properly.
On: SP requires
service.
/SYS/SP/NET[0-1] FRU SP Ethernet FRU

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238

System Firmware Components


The following table lists the system firmware components.

Component Name (Oracle


ILOM CLI Target) IPMI Type Description

/SYS/MB/BIOS FRU BIOS FRU

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235

Monitoring Components and Identifying SNMP Messages 237


■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Hard Disk Drive Components


The following table lists the hard disk drive (HDD) components.

Component Name (Oracle ILOM CLI Values


Targets) IPMI Type Description (if applicable)

/SYS/MB/RHDD[0-1] FRU Rear hard From host


disk drive
FRU
/SYS/MB/RHDD[0-1]/PRSNT Discrete Rear hard 01h-ENTITY_PRESENT,
sensor disk drive 02h-ENTITY_ABSENT
presence
/SYS/MB/RHDD[0-1]/SERVICE Indicator Rear hard Color: Amber
disk drive Location: Rear HDD
Service On: Hard disk drive
Required was diagnosed as faulty.
LED
/SYS/MB/RHDD[0-1]/OK2RM Indicator Rear hard Color: Blue
disk drive Location: Rear HDD
OK to Off: Normal
Remove
On: Ready to remove
LED
/SYS/MB/RHDD[0-1]/STATE Discrete Writable FAULT: Asserts
sensor multistate, SERVICE
slot/connect IDENTIFY: Blinks
or sensor OK2RM
type, per OK2RM: Asserts
IPMI OK2RM
/SYS/DBP[0-2]/HDD[0-x] FRU Hard disk From host
drive FRU
/SYS/DBP[0-2]/HDD[0-y]/PRSNT Discrete Hard disk 01h-ENTITY_PRESENT,
sensor drive 02h-ENTITY_ABSENT
presence
/SYS/DBP[0-2]/HDD[0-y]/SERVICE Indicator Hard disk Color: Amber
drive Location: HDD
Service Off: Normal
Action LED
On: Hard disk drive
was diagnosed as faulty.

238 Sun Server X4-2 Service Manual • May 2014


Component Name (Oracle ILOM CLI Values
Targets) IPMI Type Description (if applicable)

/SYS/DBP[0-2]/HDD[0-y]/OK2RM Indicator Hard disk Color: Blue


drive OK to Location: HDD
Remove Off: Normal
LED
On: Ready to remove
/SYS/DBP[0-2]/HDD[0-y]/STATE Discrete Writable FAULT: Asserts
sensor multistate, SERVICE
slot/connect IDENTIFY: Blinks
or sensor OK2RM
type, per OK2RM: Asserts
IPMI OK2RM

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237

Identifying SNMP Trap Messages


It is possible to configure Oracle ILOM to generate Simple Network Management
Protocol (SNMP) traps when hardware problems occur. For information about how
to configure SNMP alert rule destinations to start receiving these traps, refer to the
Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at:

http://www.oracle.com/goto/ILOM/docs

The tables in these sections list the set of SNMP traps that are generated from Oracle
ILOM:
■ “Generic Host Events” on page 240
■ “Environmental Events” on page 240
■ “Hard Disk Drive Events” on page 242

Monitoring Components and Identifying SNMP Messages 239


■ “Power Events” on page 243
■ “Fan Events” on page 246
■ “Memory Events” on page 248
■ “Entity Presence Events” on page 253
■ “Physical Presence Events” on page 254

Generic Host Events


The following table lists generic host events.

Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapComponentError /SYS/HOST_ERR


Oracle ILOM Message: Assert
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.
SNMP Message: sunHwTrapComponentError /SYS/HOST_ERR
Oracle ILOM Message: Deassert
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Environmental Events

240 Sun Server X4-2 Service Manual • May 2014


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapTempFatalThresholdExceeded /SYS/PS0/T_OUT


Oracle ILOM Message: Lower fatal threshold exceeded /SYS/PS1/T_OUT
Severity and Description: Critical; A temperature sensor has reported that its /SYS/MB/T_IN_ZONE0
value has gone above an upper fatal threshold setting or below a lower fatal /SYS/MB/T_OUT_ZONE0
threshold setting. /SYS/MB/T_IN_ZONE1
The sunHwTrapThresholdType object indicates whether the threshold was an /SYS/MB/T_OUT_ZONE1
upper or lower threshold.
/SYS/MB/T_IN_ZONE2
/SYS/MB/T_OUT_ZONE2
SNMP Message: sunHwTrapTempFatalThresholdDeasserted /SYS/PS0/T_OUT
Oracle ILOM Message: Lower fatal threshold no longer exceeded /SYS/PS1/T_OUT
Severity and Description: Informational; A temperature sensor has reported /SYS/MB/T_IN_ZONE0
that its value has gone below an upper fatal threshold setting or above a lower /SYS/MB/T_OUT_ZONE0
fatal threshold setting. /SYS/MB/T_IN_ZONE1
The sunHwTrapThresholdType object indicates whether the threshold was an /SYS/MB/T_OUT_ZONE1
upper or lower threshold.
/SYS/MB/T_IN_ZONE2
/SYS/MB/T_OUT_ZONE2
SNMP Message: sunHwTrapTempFatalThresholdExceeded /SYS/PS0/T_OUT
Oracle ILOM Message: Upper fatal threshold exceeded /SYS/PS1/T_OUT
Severity and Description: Critical; A temperature sensor has reported that its /SYS/MB/T_IN_ZONE0
value has gone above an upper fatal threshold setting or below a lower fatal /SYS/MB/T_OUT_ZONE0
threshold setting. /SYS/MB/T_IN_ZONE1
The sunHwTrapThresholdType object indicates whether the threshold was an /SYS/MB/T_OUT_ZONE1
upper or lower threshold.
/SYS/MB/T_IN_ZONE2
/SYS/MB/T_OUT_ZONE2
SNMP Message: sunHwTrapTempFatalThresholdDeasserted /SYS/PS0/T_OUT
Oracle ILOM Message: Upper fatal threshold no longer exceeded /SYS/PS1/T_OUT
Severity and Description: Informational; A temperature sensor has reported /SYS/MB/T_IN_ZONE0
that its value has gone below an upper fatal threshold setting or above a lower /SYS/MB/T_OUT_ZONE0
fatal threshold setting. /SYS/MB/T_IN_ZONE1
The sunHwTrapThresholdType object indicates whether the threshold was an /SYS/MB/T_OUT_ZONE1
upper or lower threshold.
/SYS/MB/T_IN_ZONE2
/SYS/MB/T_OUT_ZONE2
SNMP Message: sunHwTrapTempFatalThresholdExceeded /SYS/T_AMB
Oracle ILOM Message: Lower fatal threshold exceeded /SYS/MB/T_CORE_NET01
Severity and Description: Critical; A temperature sensor has reported that its /SYS/MB/T_CORE_NET23
value has gone above an upper fatal threshold setting or below a lower fatal /SYS/MB/T_IN_PS0
threshold setting. /SYS/MB/T_IN_PS1
The sunHwTrapThresholdType object indicates whether the threshold was an
upper or lower threshold.

Monitoring Components and Identifying SNMP Messages 241


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapTempFatalThresholdDeasserted /SYS/T_AMB


Oracle ILOM Message: Lower fatal threshold no longer exceeded /SYS/MB/T_CORE_NET01
Severity and Description: Informational; A temperature sensor has reported /SYS/MB/T_CORE_NET23
that its value has gone below an upper fatal threshold setting or above a lower /SYS/MB/T_IN_PS0
fatal threshold setting. /SYS/MB/T_IN_PS1
The sunHwTrapThresholdType object indicates whether the threshold was an
upper or lower threshold.
SNMP Message: sunHwTrapTempFatalThresholdExceeded /SYS/MB/T_CORE_NET01
Oracle ILOM Message: Upper fatal threshold exceeded /SYS/MB/T_CORE_NET23
Severity and Description: Critical; A temperature sensor has reported that its /SYS/MB/T_IN_PS0
value has gone above an upper fatal threshold setting or below a lower fatal /SYS/MB/T_IN_PS1
threshold setting.
The sunHwTrapThresholdType object indicates whether the threshold was an
upper or lower threshold.
SNMP Message: sunHwTrapTempFatalThresholdDeasserted /SYS/MB/T_CORE_NET01
Oracle ILOM Message: Upper fatal threshold no longer exceeded /SYS/MB/T_CORE_NET23
Severity and Description: Informational; A temperature sensor has reported /SYS/MB/T_IN_PS0
that its value has gone below an upper fatal threshold setting or above a lower /SYS/MB/T_IN_PS1
fatal threshold setting.
The sunHwTrapThresholdType object indicates whether the threshold was an
upper or lower threshold.

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Hard Disk Drive Events


The following table lists hard disk drive events.

242 Sun Server X4-2 Service Manual • May 2014


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapSlotOrConnectorError /SYS/DBP/HDD0/STATE


Oracle ILOM Message: Assert /SYS/DBP/HDD1/STATE
Severity and Description: Major; A sensor associated with a slot or connector /SYS/DBP/HDD2/STATE
has detected an error. /SYS/DBP/HDD3/STATE
/SYS/DBP/HDD4/STATE
/SYS/DBP/HDD5/STATE
/SYS/DBP/HDD6/STATE
/SYS/DBP/HDD7/STATE
SNMP Message: sunHwTrapSlotOrConnectorOk /SYS/DBP/HDD0/STATE
Oracle ILOM Message: Dessert /SYS/DBP/HDD1/STATE
Severity and Description: Informational; A sensor associated with a slot or /SYS/DBP/HDD2/STATE
connector has returned to its normal state. /SYS/DBP/HDD3/STATE
/SYS/DBP/HDD4/STATE
/SYS/DBP/HDD5/STATE
/SYS/DBP/HDD6/STATE
/SYS/DBP/HDD7/STATE

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Power Events
The following table lists power events.

Monitoring Components and Identifying SNMP Messages 243


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/POLL


Oracle ILOM Message: Assert /SYS/PS1/POLL
Severity and Description: Major; A power supply sensor has detected an error.

SNMP Message: sunHwTrapPowerSupplyOk /SYS/PS0/POLL


Oracle ILOM Message: Deassert /SYS/PS1/POLL
Severity and Description: Informational; A power supply sensor has returned to
its normal state.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_PRESENCE ASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_PRESENCE DEASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_FAILURE ASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_FAILURE DEASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_PREDICTIVE_FAILURE ASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_PREDICTIVE_FAILURE DEASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_INPUT_LOST ASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_INPUT_LOST DEASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_INPUT_ERROR ASSERT
Severity and Description: Major; A power supply sensor has detected an error. /SYS/PS1/STATE

244 Sun Server X4-2 Service Manual • May 2014


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE


Oracle ILOM Message: PS_INPUT_ERROR DEASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_INPUT_RANGE_ERROR ASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_INPUT_RANGE_ERROR DEASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_CONFIG_ERROR ASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PS0/STATE
Oracle ILOM Message: PS_CONFIG_ERROR DEASSERT /SYS/PS1/STATE
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapSensorNonCritThresholdExceeded /SYS/VPS
Oracle ILOM Message: Upper noncritical threshold exceeded
Severity and Description: Minor; A sensor has reported that its value has gone
above an upper non-critical threshold setting or below a lower non-critical
threshold setting. This generic ’sensor’ trap is generated when the SNMP agent
does not recognize the component type. The sunHwTrapThresholdType object
indicates whether the threshold was an upper or lower threshold.
SNMP Message: sunHwTrapSensorThresholdOk /SYS/VPS
Oracle ILOM Message: Upper noncritical threshold no longer exceeded
Severity and Description: Informational; A sensor has reported that its value is
in the normal operating range. The generic ’sensor’ trap is generated when the
SNMP agent does not recognize the component type.
SNMP Message: sunHwTrapPowerSupplyError /SYS/PWRBS
Oracle ILOM Message: Assert
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Message: sunHwTrapPowerSupplyOk /SYS/PWRBS
Oracle ILOM Message: Deassert
Severity and Description: Informational; A power supply sensor has returned to
its normal state.
SNMP Message: sunHwTrapComponentError /SYS/ACPI
Oracle ILOM Message: ACPI_ON_WORKING ASSERT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.

Monitoring Components and Identifying SNMP Messages 245


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapComponentError /SYS/ACPI


Oracle ILOM Message: ACPI_ON_WORKING DEASSERT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.
SNMP Message: sunHwTrapComponentError /SYS/ACPI
Oracle ILOM Message: ACPI_SOFT_OFF ASSERT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.
SNMP Message: sunHwTrapComponentError /SYS/ACPI
Oracle ILOM Message: ACPI_SOFT_OFF DEASSERT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Fan Events
The following table lists fan events.

246 Sun Server X4-2 Service Manual • May 2014


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapFanSpeedCritThresholdExceeded /SYS/MB/FM0/F0/TACH


Oracle ILOM Message: Lower critical threshold exceeded /SYS/MB/FM0/F1/TACH
Severity and Description: Major; A fan speed sensor has reported that its /SYS/MB/FM1/F0/TACH
value has gone above an upper critical threshold setting or below a lower /SYS/MB/FM1/F1/TACH
critical threshold setting. The sunHwTrapThresholdType object indicates /SYS/MB/FM2/F0/TACH
whether the threshold was an upper or lower threshold.
/SYS/MB/FM2/F1/TACH
/SYS/MB/FM3/F0/TACH
/SYS/MB/FM3/F1/TACH
SNMP Message: sunHwTrapFanSpeedCritThresholdDeasserted /SYS/MB/FM0/F0/TACH
Oracle ILOM Message: Lower critical threshold no longer exceeded /SYS/MB/FM0/F1/TACH
Severity and Description: Informational; A fan speed sensor has reported /SYS/MB/FM1/F0/TACH
that its value has gone below an upper critical threshold setting or above a /SYS/MB/FM1/F1/TACH
lower critical threshold setting. The sunHwTrapThresholdType object /SYS/MB/FM2/F0/TACH
indicates whether the threshold was an upper or lower threshold.
/SYS/MB/FM2/F1/TACH
/SYS/MB/FM3/F0/TACH
/SYS/MB/FM3/F1/TACH
SNMP Message: sunHwTrapFanSpeedFatalThresholdExceeded /SYS/MB/FM0/F0/TACH
Oracle ILOM Message: Lower fatal threshold exceeded /SYS/MB/FM0/F1/TACH
Severity and Description: Critical; A fan speed sensor has reported that its /SYS/MB/FM1/F0/TACH
value has gone above an upper fatal threshold setting or below a lower fatal /SYS/MB/FM1/F1/TACH
threshold setting. The sunHwTrapThresholdType object indicates whether the /SYS/MB/FM2/F0/TACH
threshold was an upper or lower threshold.
/SYS/MB/FM2/F1/TACH
/SYS/MB/FM3/F0/TACH
/SYS/MB/FM3/F1/TACH
SNMP Message: sunHwTrapFanSpeedFatalThresholdDeasserted /SYS/MB/FM0/F0/TACH
Oracle ILOM Message: Lower fatal threshold no longer exceeded /SYS/MB/FM0/F1/TACH
Severity and Description: Informational; A fan speed sensor has reported /SYS/MB/FM1/F0/TACH
that its value has gone below an upper fatal threshold setting or above a /SYS/MB/FM1/F1/TACH
lower fatal threshold setting. The sunHwTrapThresholdType object indicates /SYS/MB/FM2/F0/TACH
whether the threshold was an upper or lower threshold.
/SYS/MB/FM2/F1/TACH
/SYS/MB/FM3/F0/TACH
/SYS/MB/FM3/F1/TACH

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232

Monitoring Components and Identifying SNMP Messages 247


■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Memory Events
The following table lists memory events.

Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapSensorNonCritThresholdExceeded /SYS/VPS_CPUS


Oracle ILOM Message: Upper noncritical threshold exceeded /SYS/VPS_MEMORY
Severity and Description: Minor; A sensor has reported that its value has gone
above an upper non-critical threshold setting or below a lower non-critical
threshold setting. This generic ’sensor’ trap is generated when the SNMP agent
does not recognize the component type. The sunHwTrapThresholdType object
indicates whether the threshold was an upper or lower.
SNMP Message: sunHwTrapSensorThresholdOk /SYS/VPS_CPUS
Oracle ILOM Message: Upper noncritical threshold no longer exceeded /SYS/VPS_MEMORY
Severity and Description: Informational; A sensor has reported that its value is
in the normal operating range. This generic ’sensor’ trap is generated when the
SNMP agent does not recognize the component type.
SNMP Message: sunHwTrapComponentFault /SYS/MB
Oracle ILOM Message: event fault.cpu.intel.quickpath.link_slow
Severity and Description: Major; A component is suspected of causing a fault.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFaultCleared /SYS/MB
Oracle ILOM Message: event fault.cpu.intel.quickpath.link_slow
Severity and Description: Informational; A component fault has been cleared.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFault /SYS/MB
Oracle ILOM Message: event fault.cpu.intel.quickpath.unknown-errcode
Severity and Description: Major; A component is suspected of causing a fault.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.

248 Sun Server X4-2 Service Manual • May 2014


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapComponentFaultCleared /SYS/MB


Oracle ILOM Message: event fault.cpu.intel.quickpath.unknown-errcode
Severity and Description: Informational; A component fault has been cleared.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFault /SYS/MB
Oracle ILOM Message: event fault.memory.intel.dimm.none
Severity and Description: Major; A component is suspected of causing a fault.
This generic ‘component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFaultCleared /SYS/MB
Oracle ILOM Message: event fault.memory.intel.dimm.none
Severity and Description: Informational; A component fault has been cleared.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFault /SYS/MB
Oracle ILOM Message: event fault.memory.intel.dimm.memtest-failed
Severity and Description: Major; A component is suspected of causing a fault.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFaultCleared /SYS/MB
Oracle ILOM Message: event fault.memory.intel.dimm.memtest-failed
Severity and Description: Informational; A component fault has been cleared.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFault /SYS/MB
Oracle ILOM Message: event fault.memory.intel.dimm.quadrank-3rd-slot
Severity and Description: Major; A component is suspected of causing a fault.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFaultCleared /SYS/MB
Oracle ILOM Message: event fault.memory.intel.dimm.quadrank-3rd-slot
Severity and Description: Informational; A component fault has been cleared.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFault /SYS/MB
Oracle ILOM Message: event fault.memory.intel.dimm.ddr3u-unsupported
Severity and Description: Major; A component is suspected of causing a fault.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.

Monitoring Components and Identifying SNMP Messages 249


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapComponentFaultCleared /SYS/MB


Oracle ILOM Message: event fault.memory.intel.dimm.ddr3u-unsupported
Severity and Description: Informational; A component fault has been cleared.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFault /SYS/MB
Oracle ILOM Message: event fault.memory.intel.mrc.unknown-errcode
Severity and Description: Major; A component is suspected of causing a fault.
This generic ‘component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapComponentFaultCleared /SYS/MB
Oracle ILOM Message: event fault.memory.intel.mrc.unknown-errcode
Severity and Description: Informational; A component fault has been cleared.
This generic ’component’ trap is generated when the SNMP agent does not
recognize the component type.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.udimm-unsupported
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.udimm-unsupported
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.sodimm-unsupported
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.sodimm-unsupported
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.4gb-fused
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.4gb-fused
Severity and Description: Informational; A memory component fault has been
cleared.

250 Sun Server X4-2 Service Manual • May 2014


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D


Oracle ILOM Message: event fault.memory.intel.dimm.8gb-fused
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.8gb-fused
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.incompatible
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.incompatible
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.incompatible-maxranks
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.incompatible-maxranks
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.incompatible-quadrank
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.incompatible-quadrank
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.numranks-unsupported
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.numranks-unsupported
Severity and Description: Informational; A memory component fault has been
cleared.

Monitoring Components and Identifying SNMP Messages 251


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D


Oracle ILOM Message: event fault.memory.intel.dimm.speed-slow
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.speed-slow
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.disable-quadrank
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.disable-quadrank
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.population-invalid
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.population-invalid
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.out-of-order
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.out-of-order
Severity and Description: Informational; A memory component fault has been
cleared.
SNMP Message: sunHwTrapMemoryFault /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.category-unknown
Severity and Description: Major; A memory component is suspected of causing
a fault.
SNMP Message: sunHwTrapMemoryFaultCleared /SYS/MB/P/D
Oracle ILOM Message: event fault.memory.intel.dimm.category-unknown
Severity and Description: Informational; A memory component fault has been
cleared.

252 Sun Server X4-2 Service Manual • May 2014


Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Entity Presence Events


The following table lists entity presence events.

Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapComponentError /SYS/MB/P0/PRSNT


Oracle ILOM Message: ENTITY_PRESENT ASSERT /SYS/MB/P1/PRSNT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.
SNMP Message: sunHwTrapComponentError /SYS/MB/P0/PRSNT
Oracle ILOM Message: ENTITY_PRESENT DEASSERT /SYS/MB/P1/PRSNT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.
SNMP Message: sunHwTrapComponentError /SYS/MB/P0/PRSNT
Oracle ILOM Message: ENTITY_ABSENT ASSERT /SYS/MB/P1/PRSNT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.

Monitoring Components and Identifying SNMP Messages 253


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapComponentError /SYS/MB/P0/PRSNT


Oracle ILOM Message: ENTITY_ABSENT DEASSERT /SYS/MB/P1/PRSNT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.
SNMP Message: sunHwTrapComponentError /SYS/MB/P0/PRSNT
Oracle ILOM Message: ENTITY_DISABLED ASSERT /SYS/MB/P1/PRSNT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.
SNMP Message: sunHwTrapComponentError /SYS/MB/P0/PRSNT
Oracle ILOM Message: ENTITY_DISABLED DEASSERT /SYS/MB/P1/PRSNT
Severity and Description: Major; A sensor has detected an error. This generic
’component’ trap is generated when the SNMP agent does not recognize the
component type.

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Physical Presence Events


The following table lists physical presence events.

254 Sun Server X4-2 Service Manual • May 2014


Messages and Descriptions Sensor Name

SNMP Message: sunHwTrapSecurityIntrusion /SYS/INTSW


Oracle ILOM Message: Assert /SYS/SP/SP_NEEDS_R
Severity and Description: Major; An intrusion sensor has detected that someone EBOOT
may have physically tampered with the system.
SNMP Message: sunHwTrapSecurityIntrusion /SYS/INTSW
Oracle ILOM Message: Deassert /SYS/SP/SP_NEEDS_R
Severity and Description: Major; An intrusion sensor has detected that someone EBOOT
may have physically tampered with the system.

Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238

Monitoring Components and Identifying SNMP Messages 255


256 Sun Server X4-2 Service Manual • May 2014
Index

A shortcut key sequences, 163


add-in cards TPM support, 186
configuration utilities in Legacy BIOS Boot UEFI BIOS Boot Mode, 167
Mode, 169 UEFI Driver Control screen, 221
configuration utilities in UEFI BIOS Boot UEFI-compliant, description, 167
Mode, 169 board components, 229
Advanced BIOS screen, 203 Boot BIOS screen
antistatic options available, 217
mat, 32 boot device, selecting, 175
measures boot mode
removing, 146 preserving settings when switching modes, 168
taking, 42 selecting, 173
wrist strap, 31
C
B cables
battery data and power
description, 17 connecting, 149
installing, 98 disconnecting, 39
removing, 97 chassis components, 229
BIOS boot mode, switching between Legacy BIOS components and nomenclature, 229
and UEFI BIOS modes, 168 cooling unit components, 231
BIOS factory defaults, verifying, 172
BIOS Setup Utility D
accessing, 164 default boot mode, 173
Advanced screen, 203
diagnostics, 22
boot mode, 167
Oracle ILOM firmware, 22
Boot screen, 217
Oracle VTS software, 23
exiting from, 194
Pc-Check, 22, 23
function keys, 163
DIMMs
IO screen, 213
description, 17
Legacy BIOS Boot Mode, 167
fault LEDs
Main screen, 198
inconsistencies with BIOS, 70
menus, accessing, 164
faulty
navigating menu options, 165
identifying, 71
Save & Exit screen, 225
installing, 73
service processor network settings, 189
physical layout, 64
setup screens summary, 162
population example for optimal performance, 65

257
population rules, 67 G
rank classification labels, 69 gathering information for service visit, 24
removing, 71 general troubleshooting guidelines, 24
disk backplane Gigabit Ethernet ports, 153
configurations, 118 pinouts, 154
description, 18
guidelines for troubleshooting, 24
installing, 122
removing, 119
H
disk backplane components, 232
hard disk drive components, 238
disk components, 238
hard drives
disk drives
See storage drive
See storage drive
hot-plugging storage drives, 46
DVD drive
installing, 93
removing, 91
I
illustrated parts breakdown, 15
E inspecting server
external, 26
electrostatic discharge
internal, 26
See ESD
installing, 133
ESD
disk backplane, 122
prevention, 42
fan modules, 54
safety precautions, 31
PCIe risers, 78, 82
Ethernet ports
power supply, 59
pinouts, 154
processor(s), 112
exploded view of server, 15 server into rack, 146
external inspection, 26 storage drive, 49
top cover, 145
F Integrated Lights Out Manager
fan modules See Oracle ILOM
description, 18 Internal HBA card
installing, 54 removing, 89
removing, 51 internal inspection, 26
Fault Remind Button internal USB flash drive
location, 70 installing, 95
using, 70 removing, 95
FIM IO allocation
description, 18 address space, 171
servicing, 125 enabling and disabling resources, 193
with 2.5-inch storage drives minimizing resource exhaustion, 171
installing, 127
IO BIOS screen, 213
removing, 125
IP address, setting, 189
firmware components, 229
IPMI type, 228
FRU
locations, 99
L
function keys within BIOS Setup Utility, 163
latch release button
storage drive, 49

258 Sun Server X4-2 Service Manual • May 2014


LEDs PCIe risers
power supply, 55, 57 description, 18
troubleshooting, 26 installing in slots 1 and 2, 78
visual notification, 22 installing in slots 3 and 4, 82
Legacy BIOS boot mode location and differences, 75
selecting, 167 removing from slot 1 and 2, 77
switching between BIOS boot modes, 168 removing from slot 3 and 4, 80
locator LED button, 8, 27 PCIe slot numbering, 85
pinouts
M Ethernet ports, 154
Main BIOS screen, 198 Gigabit Ethernet ports, 154
memory device components, 232 RJ-45 to DB-25 crossover wiring, 157
RJ-45 to DB-9 crossover wiring, 156
menus, BIOS Setup Utility, 164
SER MGT, 156
motherboard USB port, 159
description, 18 video connector, 157
installing, 135
ports
removing, 128
Ethernet, 153
servicing, 127
Gigabit Ethernet, 153
NET MGT, 11, 154
N network management, 11, 154
NET MGT port SER MGT, 155
pinout, 11, 154 serial management, 155
network management port USB, 158
See NET MGT video, 157
network settings, service processor, 189 POST code checkpoint tests, 8, 151
power
O standby mode, 37, 38
Option ROMs standby power mode, 39
enabling and disabling, 176, 192 power down server
legacy BIOS allocation, 170 gracefully, 34
minimizing resource exhaustion, 170 with power button, 36
Oracle ILOM power on, server, 164
diagnostics, 22 power problems, troubleshooting, 26
firmware, 22
power supply
POST, 22
description, 18
Oracle Solaris OS predictive self-healing, 23 installing, 59
Oracle VTS software, 23 LEDs, 55, 57
removing, 57
P servicing, 55
Pc-Check diagnostics, 22 status indicators, 11
PCIe cards power unit components, 233
description, 18 Power/OK indicator, 8
removing from slot 1 and 2, 86 powering off the system, 33
removing from slot 3, 87 predictive self-healing, 23
servicing, 84
processor components, 235
slot characteristics, 85
processor socket cover, 131, 133

Index 259
processor(s) network settings, configuring, 189
identifying faulty, 107 service visit information, gathering, 24
installing, 112 shortcut key sequences in BIOS Setup Utility, 163
physical layout, 64 shutting down the system
release lever gracefully, 33
disengaging, 109 gracefully using Oracle ILOM CLI, 34
removal/replacement tool, 113 gracefully using Oracle ILOM web interface, 35
removing, 106 gracefully using the Power button, 36
PSU immediately, 33
See power supply immediately using Oracle ILOM CLI, 37
immediately using Oracle ILOM web
R interface, 38
rackmount immediately using the Power button, 36, 37, 38
stabilizing the rack, 40 Simple Network Management Protocol (SNMP)
removing, 131 Traps
antistatic measures, 146 generated by system, 239
disk backplane, 119 standby power, 37, 38, 39
fan modules, 51 status indicators
motherboard, 128 power supply, 11
power supply, 57 storage drive, 10
processor(s), 106
stop command, 34
server from rack, 41
storage drive
storage drive, 47
description, 17
hot-plugging, 46
S identification, 48
safety installing, 49
ESD precautions, 31 latch release button, 49
precautions, 29 locations, 48
symbols, 30 removing, 47
Save & Exit BIOS screen, 225 status indicators, 10
screens, BIOS Setup Utility, 162, 164 storage drive SAS cables
SER MGT installing, 141
pinouts, 156 removing, 139
RJ-45 to DB-25 crossover pinouts, 157 system board components, 235
RJ-45 to DB-9 crossover pinouts, 156 system chassis components, 229
serial management port system components and nomenclature, 228
See SER MGT
system firmware components, 237
server
inspecting internal components, 26
T
installing into rack, 146
removing from rack, 41 tools required, 32
server, power on, 164 top cover
installing, 145
service
removing, 43
gathering information, 24
preparing server, 33 troubleshooting
returning server to operation, 143 external components, 26
gathering information, 24
service processor
guidelines, 24

260 Sun Server X4-2 Service Manual • May 2014


inspecting server, 25
LEDs, 26
locator LED button, 27
power problems, 26
task list, 21
Trusted Platform Module (TPM), configuring
support for, 186

U
UEFI boot mode
advantages of using, 169
selecting, 167
UEFI Driver Control BIOS screen, 221
UEFI driver control, enabling and disabling, 176
UEFI-compliant BIOS, description, 167
USB port
pinouts, 159

V
video port
pinouts, 157

W
weight of server, 41

Index 261
262 Sun Server X4-2 Service Manual • May 2014

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