Sun x4-2 PDF
Sun x4-2 PDF
Sun x4-2 PDF
Service Manual
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Contents
iii
Illustrated Parts Breakdown 15
Customer-Replaceable Units 17
Field-Replaceable Units 18
Battery Module 19
Contents v
DIMM Population Rules 67
DIMM Rank Classification Labels 69
Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of
Faulty DIMMs 70
Using the Fault Remind Button 70
▼ Identify and Remove a Faulty DIMM 71
▼ Install a DIMM 73
Servicing PCIe Risers (CRU) 74
PCIe Riser Location and Differences 75
▼ Remove a PCIe Riser From PCIe Slot 1 or 2 76
▼ Install a PCIe Riser Into PCIe Slot 1 or 2 78
▼ Remove a PCIe Riser From PCIe Slots 3 and 4 80
▼ Install a PCIe Riser Into PCIe Slots 3 and 4 82
Servicing PCIe Cards (CRU) 84
PCIe Slot Characteristics 85
▼ Remove a PCIe Card From PCIe Slot 1 or 2 86
▼ Install a PCIe Card in PCIe Slot 1 or 2 87
▼ Remove a PCIe Card From PCIe Slot 3 87
▼ Install a PCIe Card in PCIe Slot 3 88
▼ Remove the Internal HBA Card From PCIe Slot 4 89
▼ Install the Internal HBA Card in PCIe Slot 4 90
Servicing the DVD Drive (CRU) 91
▼ Remove the DVD Drive 91
▼ Install the DVD Drive 93
Servicing the Internal USB Flash Drives (CRU) 94
Servicing the Oracle System Assistant USB Flash Drive 94
▼ Remove an Internal USB Flash Drive 95
▼ Install an Internal USB Flash Drive 95
Servicing the Battery (CRU) 96
Servicing FRUs 99
FRU Locations 99
Servicing Processors (FRU) 100
Selecting the Correct Processor Removal/Replacement Tool 102
▼ Remove a Processor 106
▼ Install a Processor 112
Servicing the Disk Backplane (FRU) 117
Disk Backplane Configurations 118
▼ Remove the Disk Backplane 119
▼ Install the Disk Backplane 122
Servicing the Front Indicator Module (FRU) 125
▼ Remove the Front Indicator Module 125
▼ Install the Front Indicator Module 127
Servicing the Motherboard (FRU) 127
▼ Remove the Motherboard 128
▼ Install the Motherboard 135
Servicing the SAS Cables (FRUs) 138
▼ Remove Storage Drive SAS Cables 139
▼ Install Storage Drive SAS Cables 141
Contents vii
▼ Return the Server to the Normal Rack Position 148
▼ Reconnect Data Cables and Power Cords 149
▼ Power On the Server 150
Contents ix
Identifying SNMP Trap Messages 239
Generic Host Events 240
Environmental Events 240
Hard Disk Drive Events 242
Power Events 243
Fan Events 246
Memory Events 248
Entity Presence Events 253
Physical Presence Events 254
Index 257
This service manual explains how to remove and replace parts in the Sun Server
X4-2, and how to troubleshoot and maintain the system.
This section describes how to get the latest software and firmware, documentation
and feedback, and support and accessibility information.
■ “Getting the Latest Software and Firmware” on page xi
■ “About This Documentation” on page xii
■ “Related Documentation” on page xii
■ “Feedback” on page xii
■ “Access to Oracle Support” on page xiii
xi
For more information, see the Sun Server X4-2 Installation Guide, “Getting Server
Firmware and Software Updates” on page 31.
Related Documentation
Documentation Link
Feedback
You can provide feedback on this documentation at:
http://www.oracle.com/goto/docfeedback
Description Links
Product Description
The Sun Server X4-2 is an enterprise-class, one rack unit (1U) server. It supports the
following components:
■ Up to two Intel processors. Processors with the following capabilities are
supported:
■ 2.7 GHz, 12-core, 130W
■ 3.0 GHz, 10-core, 130W
■ 2.6 GHz, 8-core, 95W
■ 2.6 GHz, 6-core, 80W
■ 2.5 GHz, 4-core, 80W
■ Up to 8 DIMMs per processor for a maximum of 16 DDR3 DIMMs and a
maximum of 512 GB of memory on dual-processor systems. DIMM sizes of 8 GB,
16 GB, and 32 GB are supported.
1
Note – A maximum of eight DIMMs for a maximum of 256 GB are supported in
single-processor systems.
■ Four PCIe Gen3 slots in dual-processor systems: three external slots and one
internal. PCIe slot 1, which is an external slot, is nonfunctional in single-processor
systems.
■ Storage drive configurations can include both hard disk drives (HDDs) or solid
state drives (SSDs). Supported storage drive configurations include:
■ Eight 2.5-inch hot-pluggable SAS HDDs/SATA SSDs
■ Four 2.5-inch hot-pluggable SAS HDDs/SATA SSDs with DVD
■ Two hot-pluggable, redundant power supplies.
■ An on-board Oracle Integrated Lights Out Manager (Oracle ILOM) service
processor (SP) based on the AST2300 chip.
■ The Oracle System Assistant server setup tool, which is embedded on a
preinstalled USB flash drive.
Related Information
■ “About Server and Component Status Indicators” on page 6
■ “About System Components” on page 15
■ “Illustrated Parts Breakdown” on page 15
Figure Legend
1 Product Serial Number (PSN) label and 10 System Over Temperature Warning LED:
Radio Frequency Identification (RFID) tag amber
2 Locator LED/Locator button: white 11 Storage drive 0
3 USB 2.0 connectors (2) 12 Storage drive 1
4 Service Required LED: amber 13 Storage drive 2
5 Power/OK LED: green 14 Storage drive 3
6 Power button 15 Storage drive 4
7 SP OK LED: green 16 Storage drive 5
8 Top Fan Fault LED: amber 17 Storage drive 6
9 Rear Power Supply (PS) Fault LED: amber 18 Storage drive 7 (In Oracle Engineered
Systems, storage drive 7 might be populated
with a remote battery module for the host bus
adapter (HBA) card.)
FIGURE: Front Panel View of a Server With Four 2.5-inch Drives and SATA DVD Drive
Figure Legend
1 Product Serial Number (PSN) label and 9 Rear Power Supply Fault LED: amber
Radio Frequency Identification (RFID) tag
2 Locator LED/Locator button: white 10 System Over Temperature Warning LED:
amber
3 USB 2.0 connectors (2) 11 Storage drive 0 (optional)
4 Service Required LED: amber 12 Storage drive 1
5 Power/OK LED: green 13 Storage drive 2
Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Server Back Panel View” on page 5
Figure Legend
4 Power Supply (PS) 1 status indicators: 12 Network (NET) 100/1000/10000 port: NET 2
Service Required LED: amber, (Nonfunctional in single-processor systems.)
AC OK LED: green
5 System status indicators: 13 Network (NET) 100/1000/10000 port: NET 1
Locator LED: white,
Service Required LED: amber,
Power/OK LED: green
6 PCIe card slot 1 (Nonfunctional in 14 Network (NET) 100/1000/10000 port: NET 0
single-processor systems.)
Note – All of the PCIe slots comply with the PCI Express 3.0 specification and can
accommodate 25 watt PCIe3 cards.
Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “About System Components” on page 15
Related Information
■ “About Controls and Connectors” on page 2
■ “Service Troubleshooting Task List” on page 21
Status
Indicator
Name Icon/Label Colors State Meaning
Status
Indicator
Name Icon/Label Colors State Meaning
Top Fan TOP FAN Amber Indicates that one (or more) of the internal fan modules has failed.
• OFF – Indicates steady state; no service is required.
• STEADY ON – Indicates service required; service the fan modules,
Rear Power REAR PS Amber Indicates that one of the server power supplies has failed.
Supply Fault • OFF – Indicates steady state; no service is required.
• STEADY ON – Indicates service required; service the power supply.
System Over Amber • OFF – Normal operation; no service is required.
Temperature • STEADY ON – The system is experiencing an overtemperature warning
Warning condition.
Note - This is a warning indication, not a fatal overtemperature. Failure to
correct this might result in the system overheating and shutting down
unexpectedly.
Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
Status
Indicator
Name Icon Color State Meaning
Fan Status None Bicolored: • Amber – The fan module is faulty. The front TOP FAN LED and the
Amber/Green front and rear panel Service Required LEDs are also lit if the system
detects a fan module fault.
• Green – The fan module is correctly installed and operating within
specification.
Status
Indicator
Name Icon Color State Meaning
OK/Activity Green • OFF – Power is off or the installed drive is not recognized by the system.
• STEADY ON – The drive is engaged and is receiving power.
• STEADY BLINK – There is disk activity. The LED blinks on and off to
show activity.
Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Storage Drives (CRU)” on page 45
Status
Indicator
Name Icon Color State Meaning
Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Power Supplies (CRU)” on page 55
Status
Indicator
Name Location Color State and Meaning
Related Information
■ “Network Management Port” on page 154
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Power Supplies (CRU)” on page 55
Status
Indicator
Name Location Color State and Meaning
Related Information
■ “Gigabit Ethernet Ports” on page 153
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Servicing Power Supplies (CRU)” on page 55
Note – If a PCIe card is installed in PCIe slot 2, this LED might not be visible.
The STBY PWRGD LED lights to inform the service technician that the motherboard
is receiving standby power from at least one of the power supplies. This LED is
provided to help prevent service actions on the server internal components while the
AC power cords are installed and power is being supplied to the server.
Related Information
■ “Front Panel Controls and Indicators on a System With Eight 2.5-inch Drives” on
page 3
■ “Front Panel Controls and Indicators on a System With Four 2.5-inch Drives and
DVD Drive” on page 4
■ “Server Back Panel View” on page 5
■ “Illustrated Parts Breakdown” on page 15
Related Information
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61
■ “Servicing FRUs” on page 99
Figure Legend
Customer-Replaceable Units
The following table lists the customer-replaceable units (CRUs) in the server and
directs you to the replacement instructions.
Battery Lithium coin-cell battery that powers the “Servicing the Battery (CRU)” on page 96
CMOS BIOS and real-time clock.
DIMMs Add or replace memory in the system. “Servicing the DIMMs (CRU)” on page 62
Storage drives Supports SAS hard-disk drives (HDDs) or “Servicing Storage Drives (CRU)” on page 45
SATA solid-state drives (SSDs) and a DVD
drive.
• Four-drive configuration contains four
2.5-inch storage drives and a DVD drive
• Eight-drive configuration contains eight
2.5-inch storage drives
Note - In Oracle Engineered Systems,
storage drive 7 in eight-drive systems might
be populated with a remote battery module
for the HBA card. The battery module is not
a customer-replaceable unit.
DVD drive DVD drive on configurations with four “Servicing the DVD Drive (CRU)” on page 91
2.5-inch storage drives.
Fan modules Contains four fan modules for cooling the “Servicing Fan Modules (CRU)” on page 50
motherboard assembly and installed
components.
PCIe cards Optional add-on cards that can expand the “Servicing PCIe Cards (CRU)” on page 84
functionality of the server.
PCIe risers Houses and connects the PCIe cards. “Servicing PCIe Risers (CRU)” on page 74
Power supplies Two fully redundant AC power supplies. “Servicing Power Supplies (CRU)” on page 55
Related Information
■ “Field-Replaceable Units” on page 18
■ “Illustrated Parts Breakdown” on page 15
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61
Field-Replaceable Units
The following table lists the field-replaceable units (FRUs) in the server and directs
you to the replacement instructions.
Processor Carries out the instructions of the system. “Servicing Processors (FRU)” on page 100
Disk backplane Serves as the interface between storage “Servicing the Disk Backplane (FRU)” on
drives and the host bus adapter (HBA) card. page 117
Front indicator Contains the front panel controls, indicators, “Servicing the Front Indicator Module (FRU)”
module (FIM) and USB ports. on page 125
Motherboard Provides connectors for the fans, DIMMs, “Servicing the Motherboard (FRU)” on
assembly processor(s), PCIe risers, and internal USB page 127
ports, and power supplies.
Internal HBA Serve to connect the disk backplane to the “Servicing the SAS Cables (FRUs)” on
SAS controller the internal host bus adapter (HBA) card. page 138
cables
Battery Module
In Oracle Engineered Systems, storage drive 7 might be populated with a remote
battery module for the host bus adapter (HBA) card.
Caution – The battery module is not a customer-replaceable unit (CRU) and should
not be removed or replaced by customers. The battery module should be removed or
replaced only by Oracle field service personnel.
The battery module is hot-pluggable and provides the backup power subsystem for
the Sun Storage 6 Gb SAS PCIe RAID Internal Host Bus Adapter (HBA):
SG-SAS6-R-INT-Z. It enables Oracle field service personnel to replace the battery at
the end of its service life without requiring the server to be powered off.
Related Information
■ “Servicing Storage Drives (CRU)” on page 45
These sections introduce the diagnostic tools and strategies available to help you
diagnose problems with the system.
Description Links
Review the tasks used to locate a specific “Service Troubleshooting Task List” on
problem with the system. page 21
Understand the diagnostic system “Diagnostic Tools” on page 22
indicators, utilities, and commands
available.
Gather information about the system to “Gather Service Information” on page 24
help a service engineer or technician work
on your system.
Locate the server serial number. “Locate the Server Serial Number” on page 25
Inspect the system methodically to locate a “Inspecting the System” on page 25
faulty component or components.
Related Information
■ “About the Sun Server X4-2” on page 1
■ “Preparing for Service” on page 29
■ “Returning the Server to Operation” on page 143
21
TABLE: Troubleshooting Task List
Related Information
■ “About the Sun Server X4-2” on page 1
■ “Diagnostic Tools” on page 22
Diagnostic Tools
There are a variety of diagnostic tools, commands, and indicators you can use to
monitor and troubleshoot the server:
■ LEDs – These indicators provide a quick visual notification of the status of the
server and of some of the CRUs and FRUs.
■ Oracle ILOM firmware – This firmware is located on the service processor and
provides a comprehensive service portal using a command-line interface (CLI) and
browser user interface (BUI) for
■ lights-out management capabilities (such as remote power-on, power-off, etc.)
■ monitoring the health of the environmental subsystem (such as power, fans,
temperature, cover interlock, etc.),
■ and fault management and automated diagnosis capabilities during server
initialization (such as QuickPath Interconnect code and Memory Reference
code) and server runtime
The LEDs, Oracle ILOM, Oracle Solaris OS PSH, and many of the log files and
console messages are integrated. For example, Oracle Solaris software will display a
detected fault, log it, pass information to Oracle ILOM where it will be logged, and,
depending on the fault, might cause one or more LEDs to light.
Related Information
■ “About the Sun Server X4-2” on page 1
■ Oracle Solaris OS documentation set at:
■ Oracle Solaris 10 1/13 information library at:
http://docs.oracle.com/cd/E26505_01/index.html
■ Oracle Solaris 11.1 information library at:
http://docs.oracle.com/cd/E26502_01/index.html
3. Note the results of any change that you make. Include any errors or
informational messages.
4. Check for potential device conflicts before you add a new device.
Related Information
■ “Diagnostic Tools” on page 22
■ “Locate the Server Serial Number” on page 25
Related Information
■ “Diagnostic Tools” on page 22
■ “Gather Service Information” on page 24
Related Information
■ “About the Sun Server X4-2” on page 1
■ “Preparing for Service” on page 29
2. Check that power cords are attached firmly to the server power supplies and to
the power source.
Related Information
■ “Power On the Server” on page 150
■ “Inspect the Server Externally” on page 26
■ “Servicing Power Supplies (CRU)” on page 55
3. If the problem is not evident, continue with the next section, “Inspect Internal
Server Components” on page 26.
Related Information
■ “About the Sun Server X4-2” on page 1
■ “Inspect Internal Server Components” on page 26
3. Inspect the internal status indicators (LEDs), which can indicate component
malfunction.
For the LED locations and descriptions of their behavior, see “Motherboard Status
Indicators” on page 13.
To light these LEDs, press and hold down the Fault Remind button, which is
located on the motherboard. For more information on the Fault Remind button,
see “Using the Fault Remind Button” on page 70.
5. Verify that all cables inside the system are firmly and correctly attached to their
appropriate connectors.
6. Verify that any components that you ordered separately and were not installed
at the factory are qualified and supported.
Check with your customer representative for information about which PCIe cards
and DIMMs are supported.
7. Check that the installed DIMMs comply with the supported DIMM population
rules and configurations.
For more information, see “DIMM Population Rules” on page 67.
9. Press and release the Power button on the server front panel.
When the main power is applied to the server, the Power/OK indicator next to the
Power button blinks slowly until the OS is ready. When the OS is ready, the
Power/OK indicator remains lit. For more information about the indicator, see
“Server General Status Indicators” on page 7.
10. If the problem with the server is not evident, then log in to either the Oracle
ILOM Fault Management Shell or Oracle Solaris service portal and use the fault
management command fmadm faulty to list any faults that might be present
on the server.
For instructions, see the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at http://www.oracle.com/goto/ILOM/docs.
Related Information
■ “Preparing for Service” on page 29
■ “About Server and Component Status Indicators” on page 6
Description Links
Related Information
■ “Returning the Server to Operation” on page 143
Safety Precautions
For your protection, observe the following safety precautions when setting up your
equipment:
■ Follow all standard cautions, warnings, and instructions marked on the
equipment and described in the online Sun Server X4-2 Safety and Compliance Guide
and in the printed Important Safety Information for Oracle’s Hardware Systems.
■ Ensure that the voltage and frequency of your power source match the voltage
and frequency inscribed on the equipment’s electrical rating label.
■ Follow the electrostatic discharge safety practices as described in “Electrostatic
Discharge Safety” on page 31.
29
■ Disconnect both power supply cords before servicing components.
Related Information
■ “Safety Symbols” on page 30
■ “Electrostatic Discharge Safety” on page 31
When a server FRU that contains the TLI is removed and a replacement module
installed, the TLI of the replacement module is programmed by Oracle ILOM to
contain the same TLI as the other two modules.
Safety Symbols
The following symbols might appear in this book. Note their meanings.
Caution – Hazardous voltages are present. To reduce the risk of electric shock and
danger to personal health, follow the instructions.
Related Information
■ “Safety Precautions” on page 29
■ “Electrostatic Discharge Safety” on page 31
Caution – The boards and drives contain electronic components that are extremely
sensitive to static electricity. Ordinary amounts of static electricity from clothing or
the work environment can destroy components. Do not touch the components along
their connector edges.
Note – An antistatic wrist strap is not included in the Ship Kit for the server.
However, antistatic wrist straps are included with options and components.
Related Information
■ “Safety Precautions” on page 29
■ “Safety Symbols” on page 30
■ “Preparing the Server for Component Replacement” on page 33
■ “Returning the Server to Operation” on page 143
Required Tools
The server can be serviced with the following tools:
■ Antistatic wrist strap
■ Antistatic mat
■ No. 2 Phillips screwdriver
Related Information
■ “Preparing for Service” on page 29
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61
■ “Servicing FRUs” on page 99
Note – When replacing the storage drives or power supplies, not all of these
procedures are necessary. See the replacement tasks for those components for more
information.
Related Information
■ “Returning the Server to Operation” on page 143
Description Link
Power down the server gracefully to save all • “Power Down Server Gracefully Using
data and to prevent data from being corrupted. the Oracle ILOM CLI” on page 34
Performing a graceful shutdown ensures that • “Power Down Server Gracefully Using
the system is ready for restart. the Oracle ILOM Web Interface” on
page 35
• “Power Down Server Gracefully Using
the Power Button” on page 36
If the server is not responding, or you must shut • “Use the Power Button for Immediate
down the server quickly, perform an immediate Shutdown” on page 36
shutdown. • “Use the Oracle ILOM CLI for
Immediate Shutdown” on page 37
• “Use the Oracle ILOM Web Interface
for Immediate Shutdown” on page 38
Related Information
■ “Power On the Server” on page 150
If the system is running the Oracle Solaris OS, refer to the Oracle Solaris system
administration documentation for additional information.
6. Disconnect the power cords and data cables from the server.
See “Disconnect Cables From the Server” on page 39.
5. In the left pane, click Host Management > Power Control, and select Graceful
Shutdown and Power Off from the Action list.
Related Information
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 34
■ “Power Down Server Gracefully Using the Power Button” on page 36
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Power On the Server” on page 150
Note – You can use the Power button on the front of the server to power down the
server gracefully.
1. Press and quickly release the Power button on the front panel.
This action causes ACPI-enabled operating systems to perform an orderly
shutdown of the operating system. Servers not running ACPI-enabled operating
systems shut down to standby power mode immediately.
When main power is off, the Power/OK LED on the front panel will begin
flashing, indicating that the server is in standby power mode. See “Server General
Status Indicators” on page 7.
2. Disconnect the power cords and data cables from the server.
See “Disconnect Cables From the Server” on page 39.
Caution – When you press the Power button to enter standby power mode, power
is still directed to the service processor remote management subsystem and power
supply fans. To completely power off the server, you must disconnect the power
cords from the power supplies.
Related Information
■ “About Controls and Connectors” on page 2
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 34
■ “Power Down Server Gracefully Using the Oracle ILOM Web Interface” on
page 35
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Power On the Server” on page 150
Caution – You might corrupt your system data during an immediate power down,
so only use this procedure to power down the server after attempting the graceful
power down procedure.
Caution – When you press the Power button to enter standby power mode, power
is still directed to the service processor remote management subsystem and power
supply fans. To completely power off the server, you must disconnect the power
cords from the power supplies.
Related Information
■ “About Controls and Connectors” on page 2
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 34
■ “Power Down Server Gracefully Using the Oracle ILOM Web Interface” on
page 35
■ “Power Down Server Gracefully Using the Power Button” on page 36
■ “Power On the Server” on page 150
■ “Use the Oracle ILOM CLI for Immediate Shutdown” on page 37
■ “Use the Oracle ILOM Web Interface for Immediate Shutdown” on page 38
Caution – You might corrupt your system data during an immediate power down,
so only use this procedure to power down the server after attempting the graceful
power down procedure.
Caution – When the server is powered down, it enters standby power mode. In
standby power mode, power is still directed to the service processor remote
management subsystem and power supply fans. To completely power off the server,
you must disconnect the power cords from the power supplies.
Related Information
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Use the Oracle ILOM Web Interface for Immediate Shutdown” on page 38
Caution – You might corrupt your system data during an immediate power down,
so only use this procedure to power down the server after attempting the graceful
power down procedure.
2. In the left pane, click Host Management > Power Control, and select Immediate
Power Off in the Actions list.
Caution – When the server is powered down, it enters standby power mode. In
standby power mode, power is still directed to the service processor remote
management subsystem and power supply fans. To completely power off the server,
you must disconnect the power cords from the power supplies.
Related Information
■ “Use the Power Button for Immediate Shutdown” on page 36
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 34
Caution – The system supplies standby power to the circuit boards when the power
cords are connected even when the system is powered off.
Related Information
■ “Server Back Panel View” on page 5
■ “Powering Down the Server” on page 33
■ “Remove the Server From the Rack” on page 41
■ “Reconnect Data Cables and Power Cords” on page 149
If the server is installed in a rack with extendable slide-rails, use this procedure to
extend the server to the maintenance position.
Caution – To reduce the risk of personal injury, stabilize the expansion rack cabinet
and extend all anti-tilt devices before extending the server from the rack.
For instructions for stabilizing the rack, see the Sun Server X4-2 Installation Guide,
“Stabilize the Rack for Installation” on page 43.
2. Verify that no cables will be damaged or will interfere when the server is
extended.
Although the cable management arm (CMA) that is supplied with the server is
hinged to accommodate extending the server, you should ensure that all cables
and cords are capable of extending.
3. To release the slide-rails locks, pull down on the flip-down handles, which are
located on the sides of the server front panel (see FIGURE: Slide-Rail Release
Latches on page 41 [callout 1]).
Note – The slide-rail locks are located behind the flip-down handles on the front of
the server. The slide-rail locks are released when the flip-down handles are pulled
down.
Figure Legend
1 Slide-rail lock
2 Slide-rail release tab
4. Slowly pull the server out of the rack until the slide-rails latch.
Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Remove the Server From the Rack” on page 41
■ “Reinstall the Server Chassis Into the Rack” on page 146
Caution – The server weighs approximately 18.0 kg (40.0 lbs). Two people are
required to dismount and carry the chassis.
1. Disconnect all the cables and power cords from the server.
4. From the front of the server, pull the green slide-rail release tabs toward the
front of the server, and pull the server out of the rack until it is free of the rack
rails.
A slide-rail release tab is located on each slide-rail (see FIGURE: Slide-Rail Release
Latches on page 41 [callout 2]).
Note – To pull the green slide-rail release tab, place your finger in the center of the
tab, not on the end, and apply pressure as you pull the tab toward the front of the
server.
Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Take Antistatic Measures” on page 42
■ “Extend the Server to the Maintenance Position” on page 39
■ “Reinstall the Server Chassis Into the Rack” on page 146
Related Information
■ “Remove Antistatic Measures” on page 146
● To open the server fan door, slide the fan door latches to the front of the server
and swing the door up to the open position.
Related Information
■ “Take Antistatic Measures” on page 42
■ “Remove the Server Top Cover” on page 43
1. Ensure that the AC power cords are disconnected from the server power
supplies.
2. To open the server fan door, slide the fan door latches toward the front of the
server and swing the door up to the open position.
3. To open the server top cover, press and hold down the top cover release buttons
and use the recessed areas to slide the top cover toward the rear of the server
about 0.5 inches (12.7 mm) [1].
4. Lift the cover off the chassis and set it aside [2].
Related Information
■ “Take Antistatic Measures” on page 42
■ “Install the Server Top Cover” on page 145
Description Links
Related Information
■ “Servicing CRUs That Require Server Power-Off” on page 61
■ “Servicing FRUs” on page 99
In addition to the service procedures included here, you can see animations that
show how to remove and install the storage drives.
45
■ “Storage Drives Hot-Plug Conditions” on page 46
■ “HDD or SSD Failure and RAID” on page 46
■ “Storage Drive Status Indicators” on page 47
■ “Remove a Storage Drive” on page 47
■ “Install a Storage Drive” on page 49
Related Information
■ “Removing and Installing Server Filler Panels” on page 143
If either of the above drive restrictions is true, then you must shut down the system
before you replace the drive. See “Powering Down the Server” on page 33.
Note – Replacing a drive does not require removing the server from a rack.
Related Information
■ “Remove a Storage Drive” on page 47
■ “Install a Storage Drive” on page 49
For instructions for configuring RAID on the server, refer to the Sun Server X4-2
Installation Guide, “Configuring Server Drives for OS Installation” on page 113.
FIGURE: Drive Location and Numbering on a Server With Four 2.5-inch Drives and a
DVD Drive
DVD
HDD0 HDD1 HDD2 HDD3
FIGURE: Drive Location and Numbering on a Server With Eight 2.5-inch Drives
3. Type the operating system commands required to stop the server from using the
drive.
Note – The blue OK to Remove LED on the storage drive might not light, as support
for this varies depending on the operating system in use.
FIGURE: Locating the Hard Disk Drive Release Button and Latch
Caution – The latch is not an ejector. Do not open the latch too far to the right.
Doing so can damage the latch.
5. Grasp the latch and pull the drive out of the drive slot.
Related Information
■ “Storage Drive Status Indicators” on page 47
■ “Storage Drives Hot-Plug Conditions” on page 46
■ “HDD or SSD Failure and RAID” on page 46
■ “Install a Storage Drive” on page 49
4. Slide the drive into the slot until the drive is fully seated [1].
Related Information
■ “Storage Drive Status Indicators” on page 47
■ “Storage Drives Hot-Plug Conditions” on page 46
■ “HDD or SSD Failure and RAID” on page 46
■ “Remove a Storage Drive” on page 47
Related Information
■ “Open the Server Fan Door” on page 43
You should not begin this procedure unless you have a replacement fan and you are
ready to install it right away.
Caution – Close the server fan door within 60 seconds to maintain adequate airflow
to properly cool the server. Leaving the door open for more than 60 seconds, while
the server is running, might cause the server to overheat and shut down.
Status
Indicator
Name Color State Meaning
Fan Status Bicolored: • Amber – The fan module is faulty. The front TOP FAN
Amber/Green LED and the front and rear panel Service Required LEDs
are also lit if the system detects a fan module fault.
• Green – The fan module is correctly installed and
operating within specification.
a. Using your thumb and forefinger, grasp the fan module in the finger recesses
located in the plastic between the fans.
Caution – Do not service any other components in the fan compartment unless the
system is shut down and the power cords are removed.
Related Information
■ “Install a Fan Module” on page 54
2. With the fan door open, position the replacement fan module into the server.
The fan modules are keyed to ensure that they are installed in the correct
orientation.
3. Press down on the fan module and apply firm pressure to fully seat the fan
module.
4. Verify that the fan status LED that aligns with the replaced fan module is lit
green.
6. Verify that the Top Fan Fault LED on the front of the server and the Service
Required LEDs on the front and rear of the server are extinguished.
See “About Server and Component Status Indicators” on page 6 for more
information about identifying and interpreting system indicators.
Related Information
■ “Remove a Fan Module” on page 51
The server supports model A256 (600 watt) power supplies. The A256 power supply
unit (PSU) provides conversion from the AC lines to the system, accepting ranges
from 100-240 volts AC (VAC). These PSUs are designed to be hot-swappable, and in
most cases will provide fully redundant ”1+1” power, allowing the system to suffer
the loss of a PSU or an AC feed with no loss to system availability.
The following indicators are lit when a power supply fault is detected:
■ Front and rear Service Required LEDs
■ Amber Service Required LED on the faulty power supply
■ Rear Power Supply Fault LED located on the server front panel (see “Front Panel
Controls and Indicators on a System With Eight 2.5-inch Drives” on page 3)
If a power supply fails and you do not have a replacement available, leave the failed
power supply installed to ensure proper airflow in the server.
In addition to the service procedures included here, you can see animations that
show how to remove and install the power supplies.
Related Information
■ “About Server and Component Status Indicators” on page 6
■ “Powering Down the Server” on page 33
Status
Indicator
Legend Name Icon Color State Meaning
Note – The fans of a failed power supply might still be spinning when the system is
powered on. You can remove a power supply while the fans are still spinning.
2. Gain access to the rear of the server where the faulty power supply is located.
3. If the cable management arm (CMA) is installed, disconnect both CMA left-side
connectors and move the CMA out of the way.
For instructions for disconnecting the CMA left-side connectors, see the Sun Server
X4-2 Installation Guide, “Remove the Second-Generation Cable Management Arm”
on page 64 or Sun Server X4-2 Installation Guide, “Install the First-Generation Cable
Management Arm” on page 69 as applicable.
5. Grasp the power supply handle and push the power supply latch to the left [1].
Figure Legend
Caution – Whenever you remove a power supply, you should replace it with
another power supply; otherwise, the server might overheat due to improper airflow.
Related Information
■ “Server Back Panel View” on page 5
■ “Power Supply Status Indicators” on page 56
■ “Install a Power Supply” on page 59
Caution – Always replace a faulty power supply with a power supply of the same
type.
1. Remove the replacement power supply from its packaging and place it on an
antistatic mat.
2. Align the replacement power supply with the empty power supply slot [1].
3. Slide the power supply into the bay until it is fully seated [2].
You will hear an audible click when the power supply fully seats.
5. Verify that the amber LED on the replaced power supply and the Service
Required LEDs are not lit on the front and rear panels.
Note – After you have replaced Power Supply 0, you must reset the Oracle ILOM
service processor (SP) to propagate the FRU top-level indicator (TLI) data to the new
power supply. For instructions on resetting the SP, see the Oracle Integrated Lights
Out Manager (ILOM) 3.1 Configuration and Maintenance Guide at
http://www.oracle.com/goto/ILOM/docs. Power Supply 1 does not contain
FRU TLI data, and therefore does not require an SP reset after replacement.
6. If you disconnected the two CMA left-side connectors, reconnect the connectors.
For instructions for reconnecting the CMA left-side connectors, see Sun Server
X4-2 Installation Guide, “Install the Second-Generation Cable Management Arm”
on page 52 or Sun Server X4-2 Installation Guide, “Install the First-Generation Cable
Management Arm” on page 69 as applicable.
Description Use
Related Information
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing FRUs” on page 99
CRU Locations
The CRU locations are shown in the following figure.
61
FIGURE: CRU Locations
Figure Legend
The Sun Server X4-2 supports a variety of DDR3 DIMM configurations that can
include quad-rank (QR), dual-rank (DR), and single-rank (SR) DDR3 DIMMs.
Note – While single-rank DIMMs can be installed in the Sun Server X4-2, Oracle
does not offer any single-rank DIMMs for purchase, either as factory-installed
options or as separately orderable options.
Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.
Caution – Ensure that all power is removed from the server before removing or
installing DDR3 DIMMs, or damage to the DDR3 DIMMs might occur. You must
disconnect all power cables from the system before performing these procedures.
Note – In single-processor systems, the DIMM sockets associated with the processor
1 (P1) socket are nonfunctional and should not be populated with DIMMs or DIMM
filler panels.
The following figure shows the order in which the DIMM sockets should be
populated in dual-processor systems. In single-processor systems, you should follow
the same order except that you should not install DIMMs in the DIMM sockets
associated with processor 1 (P1) socket, because the P1 DIMM sockets are
nonfunctional.
For more information on populating the DIMMs, see the following sections:
The following table describes the order in which the DIMM sockets should be
populated in single-processor systems. The figure callouts in column two of the table
refer to the callouts in FIGURE: DIMM Population Order on page 65.
Population
Order Figure Callouts DIMMs Sockets for Processor 0 (P0)
The following table describes the order in which the DIMM sockets should be
populated in dual-processor systems. The figure callouts in columns two and four of
the table refer to callouts in FIGURE: DIMM Population Order on page 65.
Note – In dual-processor systems, DIMM filler panels are not required in sockets
that do not have DIMMs installed.
Note – In single-processor systems, DIMM filler panels are not required in sockets
that do not have DIMMs installed.
Note – While the processor used in the server supports four modes of
operation—Independent Channel Mode, Lockstep Channel Mode, Mirrored Channel
Mode, and, Device Tagging Mode—the server supports the Independent Channel
Mode only.
Note – Each processor (P0, P1) has eight associated DIMM sockets, numbered D0,
D1, D2, D3, D4, D5, D6, and D7.
Note – While single-rank DIMMs can be installed in the Sun Server X4-2, Oracle
does not offer any single-rank DIMMs for purchase, either as factory-installed
options or as separately orderable options.
When the faulty DIMM is replaced, the memory available to the operating system
returns to normal. If the DIMM fault message in Oracle ILOM is not cleared under
Open Problems, you must manually clear the fault in Oracle ILOM. For instructions
for manually clearing a DIMM fault, see the procedure "Clear Faults for Undetected
Replaced or Repaired Hardware Components" in the Oracle Integrated Lights Out
Manager (ILOM) 3.1 User’s Guide in the Oracle Integrated Lights Out Manager (ILOM)
3.1 Documentation Library at http://www.oracle.com/goto/ILOM/docs.
The following figure shows the location of the Fault Remind button.
a. Power off the server, and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33
c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
a. Rotate both DIMM socket ejectors outward as far as they will go.
The DIMM is partially ejected from the socket (See FIGURE: DIMM Socket
Release and Alignment on page 73).
4. Replace each faulty DIMM with either another DIMM of the same rank size
(quad rank, dual rank, or single rank) or leave the socket empty.
Figure Legend
▼ Install a DIMM
1. Unpack the replacement DDR3 DIMM and place it on an antistatic mat.
2. Ensure that the replacement DDR3 DIMM matches the size of the DIMM it is
replacing.
You must not replace a dual-rank DIMM with a quad-rank DIMM and vice versa.
If you violate this rule, the performance of the server might be adversely affected.
For DIMM socket population rules, see “DIMM Population Rules” on page 67.
3. Install a DIMM.
b. Align the notch in the replacement DIMM with the connector key in the
connector socket.
The notch ensures that the DIMM is oriented correctly.
d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.
In addition to the service procedures included here, you can see animations that
show how to remove and install the PCIe risers.
PCIe cards in all slots are installed on vertical risers. You must remove the relevant
riser to remove and replace a PCIe card. You must remove all three PCIe risers when
replacing the motherboard.
Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.
Caution – Ensure that all power is removed from the server before removing or
installing PCIe risers, or damage to the PCIe cards installed in the risers might occur.
You must disconnect all power cables from the system before performing these
procedures.
The following sections provide information to assist you in servicing PCIe risers:
■ “PCIe Riser Location and Differences” on page 75
■ “Remove a PCIe Riser From PCIe Slot 1 or 2” on page 76
■ “Install a PCIe Riser Into PCIe Slot 1 or 2” on page 78
■ “Remove a PCIe Riser From PCIe Slots 3 and 4” on page 80
■ “Install a PCIe Riser Into PCIe Slots 3 and 4” on page 82
Related Information
■ “Servicing PCIe Cards (CRU)” on page 84
Figure Legend
1 PCIe riser and installed PCIe card in slot 1 (This slot is nonfunctional in single-processor systems.)
Related Information
■ “PCIe Slot Characteristics” on page 85
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.
c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
3. If a PCIe card is installed in the riser, disconnect any external or internal cables
from the card.
4. Lift the green-tabbed latch on the rear of the server chassis next to the
applicable PCIe slot to release the rear bracket on the PCIe card [1].
5. Lift the green-tabbed riser release lever on the PCIe riser with one hand and use
your other hand to remove the riser from the motherboard connector [2, 3].
6. If there is a PCIe card installed in the riser, place the riser on an antistatic mat
and note the slot in which the PCIe riser was originally installed; otherwise, set
the PCIe riser aside.
Related Information
■ “Install a PCIe Riser Into PCIe Slot 1 or 2” on page 78
Note – The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and
2. Do not attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and
vice versa.
1. Determine into which slot you will install the PCIe riser.
2. Retrieve the PCIe riser and any PCIe cards attached to it.
3. Raise the green-tabbed release lever on the PCIe riser to the open (up) position
[1].
4. Gently press the riser into the motherboard connector until it is seated, and
then press the green-tabbed release lever on the PCIe riser to the closed (down)
position [2].
6. Close the green-tabbed latch on the rear of the server chassis next to the
applicable PCIe slot to secure the rear bracket on the PCIe card to the server
chassis [3].
Note – If the riser does not have a PCIe card installed, install a PCIe slot filler panel
and close the green-tabbed latch to secure the filler panel.
d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.
Related Information
■ “Remove a PCIe Riser From PCIe Slot 1 or 2” on page 76
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33
c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
2. If there is a PCIe card installed in the riser, disconnect any external or internal
cables.
Note – Do not disconnect the SAS cable from the internal host bus adapter card until
after you have removed the riser from the server.
3. Open the green-tabbed latch located on the rear of the server chassis next to
PCIe slot 3 to release the rear bracket on the PCIe card [1].
4. To release the riser from the motherboard connector, lift the green-tabbed lease
lever on the PCIe riser to the open position [2].
5. Slide the plastic PCIe card retainer, which is mounted on the side of the chassis,
toward the front of the server to release the card(s) installed in the riser [3].
6. Grasp the riser with both hands and remove it from the server [4].
7. Disconnect the SAS storage drive (HDD) cables from the internal HBA card
installed in PCIe slot 4 [5].
Note – If the server has four or fewer storage drives, the SAS cable for HDDs 0-3
will be the only one installed.
Related Information
■ “Install a PCIe Riser Into PCIe Slots 3 and 4” on page 82
Note – The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and
2. Do not attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and
vice versa.
1. Retrieve the PCIe riser and any PCIe cards attached to it.
2. Reconnect the SAS cable(s) to the internal host bus adapter card [1].
Be sure to connect the SAS cable for storage drives 0 through 3 (HDDs 0-3) to the
connector that is farthest from the riser in which the HBA card is installed;
otherwise, the server will incorrectly identify the storage drives when it is
powered on.
3. Raise the green-tabbed release lever on the PCIe riser to the open (up) position,
and then gently press the riser into the motherboard connector until it is seated
[2].
5. Slide the plastic PCIe card retainer, which is mounted on the side of the chassis,
toward the back of the server to secure the card(s) installed in the riser [3].
6. Press the green-tabbed release lever on the PCIe riser to the closed (down)
position [4].
7. To secure the rear bracket on the PCIe card to the server, close the green-tabbed
latch on the rear of the server chassis [5].
Note – If the riser does not have a PCIe card installed in slot 3, install a PCIe slot
filler panel and close the green-tabbed latch to secure the PCIe slot filler panel.
8. If there is a PCIe card installed in slot 3 of the riser, reconnect any external or
internal cables to the card.
d. Reconnect the power cord to the server power supply and the data cables.
See “Reconnect Data Cables and Power Cords” on page 149.
10. Use Oracle ILOM to clear the server PCIe riser fault.
If the PCIe riser fault message in Oracle ILOM is not cleared under Open
Problems, you must manually clear the fault in Oracle ILOM. For instructions for
manually clearing a PCIe riser fault, see the procedure "Clear Faults for
Undetected Replaced or Repaired Hardware Components" in the Oracle Integrated
Lights Out Manager (ILOM) 3.1 User’s Guide in the Oracle Integrated Lights Out
Manager (ILOM) 3.1 Documentation Library at
http://www.oracle.com/goto/ILOM/docs.
In addition to the service procedures included here, you can see animations that
show how to remove and install the PCIe cards.
Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.
Caution – Ensure that all power is removed from the server before removing or
installing PCIe cards. You must disconnect all power cables from the system before
performing these procedures.
Note – For a complete list of supported PCIe cards, see the Sun Server X4-2 Product
Notes at http://www.oracle.com/goto/X4-2/docs.
The following sections provide information to assist you when servicing PCIe cards:
■ “PCIe Slot Characteristics” on page 85
■ “Remove a PCIe Card From PCIe Slot 1 or 2” on page 86
■ “Install a PCIe Card in PCIe Slot 1 or 2” on page 87
■ “Remove a PCIe Card From PCIe Slot 3” on page 87
■ “Install a PCIe Card in PCIe Slot 3” on page 88
■ “Remove the Internal HBA Card From PCIe Slot 4” on page 89
Related Information
■ “Servicing PCIe Risers (CRU)” on page 74
Note – All of the PCIe slots comply with the PCI Express 3.0 specification and can
accommodate 25 watt PCIe cards.
The following table lists the characteristics and requirements of the PCIe slots.
1 Low-profile cards PCIe 1.0, PCIe 2.0, PCIe 3.0 x16 mechanical/x16 electrical
only
2 Low-profile cards PCIe 1.0, PCIe 2.0, PCIe 3.0 x16 mechanical/x8 electrical
only
3 and 4 Low-profile cards PCIe 1.0, PCIe 2.0, PCIe 3.0 x8 mechanical/x8 electrical
only
Related Information
■ “Server Back Panel View” on page 5
a. Hold the riser in one hand and use your other hand to carefully pull the PCIe
card connector out of the riser.
b. Disconnect the rear bracket that is attached to the PCIe card from the rear of
the PCIe riser.
Caution – Whenever you remove a PCIe card, you should replace it with another
PCIe card or a PCIe filler panel. Installing PCIe filler panels in vacant PCIe slots
helps reduce the level of electromagnetic interference (EMI) emitted by the server.
For instructions for installing a PCIe filler panel, see “Removing and Installing Server
Filler Panels” on page 143.
2. Insert the rear bracket that is attached to the PCIe card into the PCIe riser.
3. Hold the riser in one hand and use your other hand to carefully insert the PCIe
card connector into the Riser.
a. Hold the riser in one hand and use your other hand to carefully remove the
PCIe card connector from the riser.
Caution – Whenever you remove a PCIe card, you should replace it with another
PCIe card or a PCIe filler panel. Installing PCIe filler panels in vacant PCIe slots
helps reduce the level of electromagnetic interference (EMI) emitted by the server.
For instructions for installing PCIe filler panels, see “Removing and Installing Server
Filler Panels” on page 143.
2. Insert the rear bracket that is attached to the PCIe card into the PCIe riser.
3. Hold the riser in one hand and use your other hand to carefully insert the PCIe
card connector into the riser.
2. Remove the internal host bus adapter card from the riser.
a. Hold the riser in one hand and use your other hand to carefully remove the
card from slot 4 of the riser.
b. Disconnect the rear bracket attached to the PCIe card from the rear of the
PCIe riser.
2. Insert the rear bracket that is attached to the internal HBA card into the rear
connector on the PCIe riser.
3. Insert the internal HBA card connector into the bottom connector on the riser.
The DVD drive is accessible from the front panel of the system.
Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.
Caution – Ensure that all power is removed from the server before removing or
installing the DVD drive or damage to the drive might occur. You must disconnect all
power cables from the system before performing these procedures.
Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Extend the Server to the Maintenance Position” on page 39
■ “Open the Server Fan Door” on page 43
c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
6. Gently push the DVD drive toward the front of the server, slide it out of the
server, and place it on an antistatic mat [4].
Related Information
■ “Install the DVD Drive” on page 93
d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.
Related Information
■ “Remove the DVD Drive” on page 91
Caution – Ensure that all power is removed from the server before removing or
installing a flash drive or damage to the drive might occur. You must disconnect all
power cables from the system before performing these procedures.
Related Information
■ “Extend the Server to the Maintenance Position” on page 39
■ “Remove the Server Top Cover” on page 43
For instructions for troubleshooting and repairing Oracle System Assistant, see the
Oracle System Assistant troubleshooting information in the Oracle X4 Series Servers
Administration Guide at http://www.oracle.com/goto/x86AdminDiag/docs.
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33
c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
2. To access the USB flash drives, remove the USB flash drive cover [1].
3. Grasp the USB flash drive and pull it out of the internal USB port [2].
d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.
5. If the USB flash drive that you replaced was the Oracle System Assistant USB
flash drive, you need reinstall Oracle System Assistant on the new USB flash
drive. For instructions, see the procedures for restoring Oracle System Assistant
in the Oracle X4 Series Servers Administration Guide at
http://www.oracle.com/goto/x86AdminDiag/docs.
Caution – Ensure that all power is removed from the server before removing or
installing the battery. You must disconnect the power cables from the system before
performing these procedures.
Related Information
■ “Extend the Server to the Maintenance Position” on page 39
■ “Remove the Server Top Cover” on page 43
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.
c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
2. To dislodge the battery from the retainer, place your finger under the side of the
battery nearest the rear of the server [1] and gently lift the battery up and out of
the retainer [2].
2. Press the new battery into the battery retainer with the positive side (+) facing
up (see FIGURE: Removing the Battery on page 97[1]).
4. If the service processor is not configured to use NTP, you must do the following:
a. Reset the Oracle ILOM clock using the Oracle ILOM CLI or the web
interface.
For instructions, see the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at: http://www.oracle.com/goto/ILOM/docs.
d. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 149.
Note – On first boot, use the BIOS Setup utility to reset the server host time.
The following sections describe how to service field-replaceable units (FRUs). You
must power down the system and disconnect the AC power cords from the server
before servicing any of these components.
Description Link
Related Information
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61
FRU Locations
The locations of the FRUs are shown in the following figure.
99
FIGURE: FRU Locations
Figure Legend
Caution – Ensure that all power is removed from the server before removing or
installing a processor. You must disconnect the power cables from the server before
performing these procedures.
Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.
Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Take Antistatic Measures” on page 42
■ “Remove the Server From the Rack” on page 41
■ “Remove the Server Top Cover” on page 43
The processors supported by the Sun Server X4-2 come in two sizes. The processors
with 10 or fewer cores are smaller than the processors with 12 cores. You can
determined the size of the processor that you are going to remove and replace in
either of two ways:
■ Use Oracle Integrated Lights Out Manager (ILOM) to display processor
information.
For instructions for using Oracle ILOM to display processor information, see the
Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library.
Or
■ Visually check the size of the processor installed in the server.
This requires that you remove the processor heatsink and open the processor
independent loading mechanism (ILM) assembly that holds the processor in the
socket. For instructions, see “Remove a Processor” on page 106. This is the same
procedure that you will use when you remove the processor.
If you choose to visually check the size of the processor, refer to the next two figures
to see how to distinguish the smaller processors from the larger processors. FIGURE:
Smaller Processor Installed in a Motherboard Processor Socket on page 103 shows a
smaller processor installed. Notice that the right and left edges of the processor are
within the boundaries of the processor alignment brackets.
Figure Legend
Figure Legend
After you have determined the size of the processor installed in your server, select
the correct processor removal/replacement tool. Like the processors, the processor
removal/replacement tool also comes in two sizes. The tool for the smaller
processors (processors with 10 or fewer cores) is color-coded green. The tool for the
larger processors (12-core processors) is color-coded pink. See FIGURE: Color-Coded
Processor Removal/Replacement Tools on page 105.
Figure Legend
The following table provides an easy reference for matching a processor (by number
of cores or model number) to the correct processor removal/replacement tool.
Processor
Removal/Replacement Tool
Processor Cores Processor Model Number Color Code
Note – The correct processor removal/replacement tool is included in the box with
the replacement processor. Additionally, both removal/replacement tools ship with
replacement motherboards.
▼ Remove a Processor
Caution – Processor removal and replacement must be done using the correct
removal/replacement tool; otherwise, damage might result to the processor or the
processor socket. For information on how to select the correct removal/replacement
tool, see “Selecting the Correct Processor Removal/Replacement Tool” on page 102.
Caution – Be careful not to touch the processor socket pins. The processor socket
pins are very fragile. A light touch can bend the processor socket pins and damage
the board beyond repair. Always use the processor removal/replacement tool to
remove and replace the processor.
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.
c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
2. Identify the location of the faulty processor by pressing the Fault Remind
button on the motherboard.
Note – When the Fault Remind button is pressed, a LED located next to the Fault
Remind button lights green to indicate that there is sufficient voltage present in the
fault remind circuit to light any fault LEDs that were lit due to a failure. If this LED
fails to light when you press the Fault Remind button, it is likely that the capacitor
powering the fault remind circuit has lost its charge. This can happen if the Fault
Remind button is pressed for a long time with fault LEDs lit or if power has been
removed from the server for more than 15 minutes.
Note – Processor 0 (P0) is on the left side when viewing the server from the front.
4. To separate the heatsink from the top of the processor, gently twist the heatsink
left and right, while pulling upward, and then lift off the heatsink and place it
upside down on a flat surface [1].
A thin layer of thermal grease separates the heatsink and the processor. This
grease acts as an adhesive.
Note – Do not allow the thermal grease to contaminate the work space or other
components.
5. Use an alcohol pad to clean the thermal grease from the underside of the
heatsink.
Be careful not to get the thermal grease on your fingers.
6. Disengage the processor ILM assembly hinge lever on the right side of the
processor socket (viewing the server from the front) by pushing down on the
lever and moving it to the side away from the processor, and then rotating the
lever upward [2].
7. Disengage the processor ILM assembly load lever on the left side of the
processor socket (viewing the server from the front) by pushing down on the
lever and moving it to the side away from the processor, and then rotating the
lever upward [2].
8. To lift the processor ILM assembly load plate off of the processor socket, rotate
the ILM hinge lever on the right side of the processor toward the closed
position (the ILM load plate is lifted up as the hinge lever is lowered toward
the closed position) and carefully swing the ILM load plate to the fully open
position [3].
Caution – Whenever you remove a processor, you should replace it with another
processor and reinstall the processor heatsink; otherwise, the server might overheat
due to improper airflow. For instructions for installing a processor, see “Install a
Processor” on page 112.
9. To remove the processor from the processor socket, acquire the correct processor
removal/replacement tool and perform the following steps:
Caution – Before removing the processor, ensure that you are using the correct
color-coded processor removal/replacement tool. For information on how to select
the correct processor removal/replacement tool, see “Selecting the Correct Processor
Removal/Replacement Tool” on page 102.
b. Properly position the tool over the processor socket and lower it into place
over the processor socket [2].
To properly position the tool over the processor socket, rotate the tool until the
green or pink triangle (depending on which color-coded tool is being used) on
the side of the tool is facing the front of the server and it is over the left side of
the processor socket when viewing the server from the front.
d. Grasp the tool by the sides and remove it from the server [4].
e. Turn the tool upside down and verify that it contains the processor [5].
f. While holding the processor tool up side down, press the center button on
the tool to release the processor [5].
g. Carefully grasp the processor by the front and back edges, lift it out of the
tool and place it with the circuit side down (the installed orientation) on a
clean antistatic mat [6].
Caution – Ensure that the antistatic mat is clean and free of debris; otherwise, the
processor pins might be damaged.
h. Carefully clean the thermal grease off the top of the processor.
Related Information
■ “Install a Processor” on page 112
Caution – Processor removal and replacement must be done using the correct
removal/replacement tool; otherwise, damage might result to the processor or the
processor socket. For information on how to select the correct removal/replacement
tool, see “Selecting the Correct Processor Removal/Replacement Tool” on page 102.
Caution – Be careful not to touch the processor socket pins. The processor socket
pins are very fragile. A light touch can bend the processor socket pins and damage
the board beyond repair. Always use the processor removal/replacement tool to
remove and replace the processor.
1. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
3. Ensure that the replacement processor is identical to the processor that was
removed.
For a description of the processors supported by the server, see the Sun Server
X4-2 Installation Guide, “Server Components” on page 20.
4. Ensure that the two processor ILM assembly levers and the ILM assembly load
plate are in the fully open position.
For instructions for opening the processor ILM assembly levers and the load plate,
see Step 6 through Step 8 of “Remove a Processor” on page 106.
Caution – Before installing the processor, ensure that you are using the correct
color-coded processor removal/replacement tool. For information on how to select
the correct processor removal/replacement tool, see “Selecting the Correct Processor
Removal/Replacement Tool” on page 102.
b. Turn the tool upside down, grasp the processor by its front an back edges and
position the processor (circuit side up) in the tool so that the triangle on the
corner of the processor aligns with the triangle on the side of the processor
removal/replacement tool [2].
c. Lower the processor into the tool and press the tool release lever to release
the center button and engage the processor [3].
An audible click indicates that the processor is locked in place.
d. Properly position the tool over the processor socket and lower it into place
[4].
To properly position the tool in the processor socket, rotate the tool until the
green or pink triangle (depending on which color-coded tool is being used) on
the side of the tool is facing the front of the server and it is over the left side of
the processor socket (when viewing the server from the front) and lower the
tool into the processor socket.
e. Press the center button in the tool down to release the processor so that it is
installed in the socket [5].
Caution – Do not press down on the processor. Irreparable damage to the processor
or motherboard might occur from excessive downward pressure. Do not forcibly seat
the processor into the socket. Excessive downward pressure might damage the socket
pins.
8. Engage the processor ILM assembly load lever on the left side of the socket
(viewing the server from the front) by rotating it downward and slipping it
under the catch [2].
9. Engage the processor ILM assembly hinge lever on the right side of the socket
(viewing the server from the front) by rotating it downward and slipping it
under the catch [2].
10. Use the syringe (supplied with the new or replacement processor) to apply
approximately 0.1 ml of thermal grease to the center of the top of the processor.
To measure 0.1 ml of thermal grease, use the graduated scale on the thermal
grease syringe.
Note – Do not distribute the grease; the pressure of the heatsink will do so for you
when you install it.
13. Carefully position the heatsink on the processor, aligning it with the mounting
posts to reduce movement after it makes initial contact with the layer of thermal
grease [3].
Caution – Avoid moving the heatsink after it has contacted the top of the processor.
Too much movement could disturb the layer of thermal grease, causing voids, and
leading to ineffective heat dissipation and component damage.
14. Tighten the four Phillips screws with a No. 2 Phillips screwdriver alternately
one-half turn until fully seated.
d. Reconnect the data cables and reconnect the power cords to the server power
supplies.
See “Reconnect Data Cables and Power Cords” on page 149.
Alternatively, to list all known faults in the server, log into the Oracle Solaris
OS and issue the fmadm faulty command, or log into the Oracle ILOM
service processor from the Oracle ILOM Fault Management Shell and issue the
fmadm faulty command.
b. To clear the fault identified in Step 16.a, type the following command:
-> set /System/MB/P0 clear_fault_action=true
For example:
Alternatively, to clear all known faults in the server, log into the Oracle Solaris
OS and issue the fmadm repair command, or log into the Oracle ILOM
service processor from the Oracle ILOM Fault Management Shell and issue the
fmadm repair command.
Related Information
■ “Remove a Processor” on page 106
In addition to the service procedures included here, you can see animations that
show how to remove and install a disk backplane.
Caution – Ensure that all power is removed from the server before removing or
installing a disk backplane. You must disconnect the power cables from the server
before performing these procedures.
Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Take Antistatic Measures” on page 42
■ “Extend the Server to the Maintenance Position” on page 39
■ “Open the Server Fan Door” on page 43
Note – A server with four or fewer storage drives has only one disk backplane.
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.
c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
d. Open the server fan door to gain access to the disk backplanes.
2. Pull each storage drive out far enough to disengage it from the disk backplane.
See “Remove a Storage Drive” on page 47.
4. Starting with the top disk backplane if servicing a server with two disk
backplanes, disconnect the SAS cable from each disk backplane [1].
See FIGURE: Removing the Disk Backplane on page 121.
Note – If you are going to remove and replace both disk backplanes, before
disconnecting any backplane cables, make a note of, or tag, which cables connect to
the top disk backplane and which cables connect to the bottom disk backplane for
reference when you install the replacement disk backplanes.
5. Disconnect the disk backplane power cable from the disk backplane [2].
6. Disconnect the disk backplane LED cable from the disk backplane [3].
7. If the server has a DVD drive, disconnect the DVD drive power cable from the
disk backplane [4].
Note – Servers with a DVD drive have only one disk backplane.
9. Slide the backplane toward the front of the server to release it from the three
mushroom-shaped standoffs and lift it out of the chassis [6].
11. If the server has a second disk backplane, repeat Step 4 through Step 10 to
remove it.
Related Information
■ “Install the Disk Backplane” on page 122
2. Using just your thumb and fingers, tighten the two captive thumb screws to
secure the disk backplane to the chassis [2].
3. If the server has a DVD drive, reconnect the DVD drive power cable to the disk
backplane [3].
4. Reconnect the disk backplane LED cable to the disk backplane [4].
5. Reconnect the disk backplane power cable to the disk backplane [5].
7. If the server has more than four storage drives, repeat all of the preceding steps
(with the exception of Step 3, which directs you to reconnect the DVD drive
power cable) to install the second disk backplane.
A server that has two disk backplanes does not have a DVD drive installed.
8. Reinstall all of the storage drives into the storage drive cage.
See “Install a Storage Drive” on page 49.
c. Reconnect the data cables to the server and reconnect the power cords to the
server power supplies.
See “Reconnect Data Cables and Power Cords” on page 149.
Note – IMPORTANT: After replacing disk backplane 0 (DBP0), you must manually
program the product serial number (PSN) into the new disk backplane. This is
necessary because DBP0 is the primary member of a select group of components for
maintaining the PSN for service entitlement. On systems with two disk backplanes,
disk backplane 1 (DBP1) does not have this requirement. To propagate the FRU
top-level indicator (TLI) data to the new DBP0, you must reset the Oracle ILOM
service processor (SP). For instructions on resetting the SP, see the Oracle Integrated
Lights Out Manager (ILOM) 3.1 Configuration and Maintenance Guide at
http://www.oracle.com/goto/ILOM/docs
Related Information
■ “Remove the Disk Backplane” on page 119
Follow these procedures to remove and install the front indicator module (FIM).
■ “Remove the Front Indicator Module” on page 125
■ “Install the Front Indicator Module” on page 127
Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Remove the Server From the Rack” on page 41
■ “Take Antistatic Measures” on page 42
■ “Open the Server Fan Door” on page 43
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.
c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
2. To remove the top cover from the storage drive cage, do the following:
a. Remove the six Phillips screws from the top of the storage drive cage [1].
There are three Phillips screws on each side of the storage drive cage.
c. To remove the storage drive cage cover, slide it forward (toward the front of
the server) and lift it up.
3. Loosen the screw that secures the front indicator module (FIM) assembly to the
server chassis [2].
4. Carefully slide the FIM assembly toward the rear of the server enough to lift it
over the Phillips screw and out of the server [2].
5. Disconnect the FIM cable from the FIM assembly and set the assembly aside [3].
Related Information
■ “Install the Front Indicator Module” on page 127
4. Carefully lower the FIM assembly into the chassis, position it over the Phillips
screw in the server chassis, and slide it forward so all the LEDs, USB
connectors, and Power On button fit into place on the server front panel [2].
5. Tighten the Phillips screw to secure the FIM assembly to the server chassis [2].
6. Place the storage drive cage cover over the server storage drive cage and install
the six Phillips screws to secure the cover to the server.
There are three Phillips screws on each side of the storage drive cage.
b. Reconnect the data cables to the server and reconnect the power cords to the
server power supplies.
See “Reconnect Data Cables and Power Cords” on page 149.
Related Information
■ “Remove the Front Indicator Module” on page 125
Caution – Ensure that all power is removed from the server before removing or
installing the motherboard. You must disconnect the power cables before performing
these procedures.
Caution – These procedures require that you handle components that are sensitive
to electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Take Antistatic
Measures” on page 42.
Related Information
■ “Remove the Server From the Rack” on page 41
■ “Take Antistatic Measures” on page 42
■ “Remove the Server Top Cover” on page 43
Caution – Use the Oracle ILOM backup utility prior to removing the motherboard.
This utility backs up the Oracle ILOM configuration of the service processor. For
more information, see the Oracle ILOM 3.1 Documentation Library at
http://www.oracle.com/goto/ILOM/docs.
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.
c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
a. Fan modules
For instructions, see “Remove a Fan Module” on page 51.
b. Power supplies
For instructions, see “Remove a Power Supply” on page 57.
3. Disconnect the disk backplane power cable from the motherboard [1].
5. Disconnect the front indicator module (FIM) cable from the motherboard [3].
b. Carefully lift the DVD drive cable out of the cable trough.
a. Using a No. 2 Phillips screwdriver, loosen the four green captive screws that
secure the mid-wall to the server chassis.
b. Lift the mid-wall up slightly and pull in toward the front of the server to
disengage it from the raised mushroom-shaped standoffs that are located on
the server chassis sidewall (one on each end of the mid-wall).
c. Place the mid-wall, DVD cable, and SAS cables toward the front of the server
and out of the way of the motherboard.
a. Grasp the middle of the air duct in the front and back and slide the
motherboard toward the front of the server and lift it slightly to disengage it
from the six mushroom-shaped standoffs that are located on the server
chassis under the motherboard [6].
b. Lift the motherboard out of the server chassis and place it on an antistatic
mat, and next to the replacement motherboard [6].
10. Remove the internal USB flash drives from the motherboard and install them on
the replacement motherboard.
For instructions, see “Servicing the Internal USB Flash Drives (CRU)” on page 94.
11. Remove the DDR3 DIMMs from the motherboard and install them on the
replacement motherboard.
For instructions, see “Servicing the DIMMs (CRU)” on page 62.
Note – Install the DDR3 DIMMs only in the sockets (connectors) that correspond to
the sockets from which they were removed. Performing a one-to-one replacement of
the DIMMs significantly reduces the possibility that the DIMMs will be installed in
the wrong sockets. If you do not reinstall the DIMMs in the same sockets, server
performance might suffer and some DIMMs might not be used by the server.
13. Remove the processor socket covers from the replacement motherboard and
install the processors.
b. Disengage the processor ILM assembly load lever on the left side of the
processor socket (viewing the server from the front) by pushing down on the
lever and moving it to the side away from the processor, and then rotating the
lever upward [1].
c. To lift the processor ILM assembly load plate off of the processor socket,
rotate the ILM assembly hinge lever on the right side of the processor toward
the closed position (the load plate is lifted up as the hinge lever is lowered)
and carefully swing the load plate to the fully open position [2].
d. Grasp the top and underside of the processor socket cover with one hand
(place your thumb against the underside of the cover), place your other
thumb against the underside of the cover, and carefully push the cover out of
the processor ILM assembly load plate [3].
e. Install a processor into the socket from which you removed the processor
socket cover.
For instructions for installing a processor, see “Install a Processor” on page 112.
f. Repeat Step a through Step e above to remove the second processor socket
cover from the replacement motherboard and install the second processor.
Caution – The processor socket covers must be installed on the faulty motherboard;
otherwise, damage might result to the processor sockets during handling and
shipping.
Caution – Be careful not to allow the processor socket cover to fall into the
processor socket as this could result in damage to the socket.
d. Repeat Step a through Step c above to install the second processor socket
cover on the faulty motherboard.
Related Information
■ “Install the Motherboard” on page 135
1. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
a. To install the motherboard into the server, grasp the middle of the air duct in
the front and back and tilt the front of the motherboard up slightly and push
it into the opening in the rear of the server chassis [1].
b. Lower the motherboard into the server chassis and slide it to the rear until it
engages the six mushroom-shaped standoffs located on the server chassis
under the motherboard [1].
a. Ensure that the cables (SAS and DVD cable, if applicable) are running
through the opening in the center of the mid-wall.
b. Position the mid-wall with the cables in front of the motherboard so that it
engages the mushroom-shaped standoffs that are located on the server
chassis sidewall (one for each side of the mid-wall).
d. Ensure that FIM cable and the disk backplane power cable are not pinched
by the mid-wall and that they run beside the mid-wall and not under it;
otherwise, the cables might be damaged.
e. To secure the mid-wall to the server chassis, tighten the four green captive
screws.
4. Carefully place the SAS cable(s) that you disconnected from the internal HBA
into the cable trough provided by the air duct on the motherboard.
5. If the server has a DVD drive, carefully place the DVD drive cable into the
cable trough provided by the air duct on the motherboard.
6. If the server has a DVD drive, reconnect the DVD drive cable to the
motherboard [3].
7. Reconnect the front indicator module (FIM) cable to the motherboard [4].
b. Power supplies
c. Fan modules
For instructions, see “Install a Fan Module” on page 54.
d. Reconnect the data cables to the server and reconnect the power cords to the
server power supplies.
See “Reconnect Data Cables and Power Cords” on page 149.
Note – IMPORTANT: After replacing the motherboard, you might need to manually
program the product serial number (PSN) into the new motherboard. This is
necessary because the motherboard is a secondary member of a select group of
components that maintain the PSN for service entitlement. If you have replaced more
than one of the members of this select group during any given service procedure, a
secondary group member might need to be programmed with the PSN. To propagate
the FRU top-level indicator (TLI) data to the new motherboard, you must reset the
Oracle ILOM service processor (SP). For instructions on resetting the SP, see the
Oracle Integrated Lights Out Manager (ILOM) 3.1 Configuration and Maintenance
Guide at http://www.oracle.com/goto/ILOM/docs
Related Information
■ “Remove the Motherboard” on page 128
a. Power off the server and disconnect the power cords from the power
supplies.
See “Powering Down the Server” on page 33.
c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
See “Take Antistatic Measures” on page 42.
4. If the server has two disk backplanes, do the following; otherwise, proceed to
the next step.
a. To disconnect the SAS cable from top disk backplane, press the latch, push in
toward the connector, and then pull out to remove the cable [1].
Note – Servers with four storage drives or fewer have only one disk backplane.
Servers with more than four storage drives have two disk backplanes.
c. To disconnect the SAS cable from bottom disk backplane, press and hold the
cable latch, push in toward the connector, and then pull out the cable [1].
6. Disconnect the SAS cable(s) from the internal host bus adapter (HBA) [2].
To disconnect the SAS cable(s) from the internal HBA card, press and hold the
cable latches and then pull out the cables.
7. Carefully remove the SAS cables from the trough in the air duct [3].
8. Carefully pull the internal SAS cables through the mid-wall and remove them
from the chassis [3].
Related Information
■ “Install Storage Drive SAS Cables” on page 141
2. Carefully push the SAS cables through the mid-wall and place them into the
cable trough in the middle of the air duct [1].
a. Install the HDDs 0-3 cable connector into the bottom disk backplane [2].
b. Plug the HDDs 0-3 cable connector into the connector on the left side of the
HBA card (the connector that is farthest from the power supplies) [3].
4. If the server has more than four storage drives, do the following:
c. Plug the HDDs 4-7 cable connector into the connector on the right side of the
HBA card (the connector that is closest to the power supplies) [3].
5. Install the PCIe riser with the internal HBA card into PCIe slot 3.
See “Install a PCIe Riser Into PCIe Slots 3 and 4” on page 82.
d. Reconnect the data cables to the server and reconnect the power cords to the
server power supplies.
See “Reconnect Data Cables and Power Cords” on page 149.
Related Information
■ “Remove Storage Drive SAS Cables” on page 139
After replacing components inside of the server, perform the procedures in the
following sections.
Description Links
Before you can install an optional server component into the server, you must
remove the filler panel from the location into which you intend to install the
component. When you remove a storage drive or a PCIe card from the server, you
must install either a replacement component or a filler panel.
143
See the following procedure for instructions for removing and installing the server
filler panels:
■ “Remove and Install Filler Panels” on page 144
Related Information
■ “Servicing CRUs That Do Not Require Server Power-Off” on page 45
■ “Servicing CRUs That Require Server Power-Off” on page 61
Filler Panel
Type Removal Procedure Installation Procedure
Storage 1. Locate the storage drive filler panel 1. Locate the vacant storage drive
Drive to be removed from the server. module slot in the server, and then
2. To unlatch the storage drive filler ensure that the release lever on the
panel, press the release lever button, filler panel is fully opened. Slide
and then pull the lever out into a the filler panel into the vacant slot
fully opened position. by pressing the middle of the filler
3. To remove the filler panel from the panel faceplate with your thumb or
slot, hold the opened release lever, finger.
and gently slide the filler panel 2. The release lever will close as it
toward you. makes contact with the chassis. Do
not slide the filler panel in all the
way. Leave the filler panel out
approximately 0.25 to 0.50 inch (6
to 12 mm) from the opening.
3. Using your thumb or finger, press
on the middle of the filler panel
faceplate until the release lever
engages with the chassis.
4. Close the release lever until it
clicks into place and is flush with
the front of the server
PCI Slot 1. Remove the server top cover. 1. Remove the server top cover.
2. Remove the PCI slot filler panel 2. Press the PCI filler panel into the
from the location into which you vacant PCI slot.
intend to install the PCIe card. Note: In single-processor systems,
Note: In single-processor systems, PCIe slot 1 is nonfunctional;
PCIe slot 1 is nonfunctional; therefore, the server ships with this
therefore, there is no need to filler panel installed.
remove the filler panel for slot 1.
Note – There are three latching tabs on the sides of the cover, two on the right side
and one on the left side (viewing the server from the front). There is also a latch on
the underside of the cover in the front left corner near the green release button.
3. Check both sides of the chassis to ensure that the four corners of the top cover
are fully down and flush with the chassis.
If the cover corners are not flush with the chassis, slide the cover towards the rear
of the chassis until you can position the cover correctly.
Caution – If the top cover is not correctly positioned before you attempt to slide the
cover toward the front of the chassis, the internal latch that is located on the
underside of the cover might be damaged.
4. Gently slide the cover toward the front of the chassis until it locks into place
(with an audible click) [2].
As you slide the cover toward the front of the server, watch the green release
button. You will hear an audible click when the green release button pops up,
indicating that the cover is locked.
Related Information
■ “Remove the Server Top Cover” on page 43
■ “Remove Antistatic Measures” on page 146
Caution – Deploy any rack anti-tilt mechanisms before installing the server into the
rack.
1. Push the slide-rails into the slide-rail assemblies in the rack as far as possible.
2. Raise the server so that the rear ends of the mounting brackets are aligned with
the slide-rail assemblies that are mounted in the rack.
3. Insert the mounting brackets into the slide-rails, and then push the server into
the rack until the mounting brackets encounter the slide-rail stops,
approximately 30 cm (12 inches).
The server is now in the extended maintenance position.
Figure Legend
Related Information
■ “Remove the Server From the Rack” on page 41
■ “Remove Antistatic Measures” on page 146
■ “Reconnect Data Cables and Power Cords” on page 149
1. Push the server back into the rack, as described in the following steps.
a. Simultaneously pull and hold the two green release tabs (one on each side of
of the server) toward the front of the server (see the following figure) while
you push the server into the rack.
As you push the server into the rack, verify that the cable management arm
(CMA) retracts without binding.
Note – To pull a green release tab, place your finger in the center of the tab, not on
the end, and apply pressure as you pull the tab toward the front of the server.
2. If the CMA is not installed, that is, you removed it because you removed the
server completely out of the rack, install the CMA.
For installation instructions for the CMA, see one of the following procedures,
depending on which version of the CMA is installed on your server:
■ Sun Server X4-2 Installation Guide, “Install the Second-Generation Cable
Management Arm” on page 52
■ Sun Server X4-2 Installation Guide, “Install the First-Generation Cable
Management Arm” on page 69
3. If the cables are disconnected from the rear of the server, that is, you
disconnected the cables because you removed the server completely out of the
rack, reconnect the cables.
■ For instructions on reconnecting cables to the rear of the server, see “Reconnect
Data Cables and Power Cords” on page 149.
■ For detailed information on connecting cables to the rear of the server, see Sun
Server X4-2 Installation Guide, “Rear Cable Connections and Ports” on page 77.
Related Information
■ “Reconnect Data Cables and Power Cords” on page 149
2. Reconnect the power cables to the power supplies and secure them with the
Velcro straps as shown in the following figure.
4. If you pulled the server out of the rack to make it easier to connect the cables,
push the server into the rack until the slide-rail locks (on the front of the server)
engage the slide-rail assemblies.
You will hear an audible click when the server is in the normal rack position.
Related Information
■ “Disconnect Cables From the Server” on page 39
■ “Reinstall the Server Chassis Into the Rack” on page 146
■ “Power On the Server” on page 150
When the server is powered on and the power-on self-test (POST) code checkpoint
tests have completed, the green Power/OK status indicator on the front panel
lights and remains lit.
Related Information
■ “Powering Down the Server” on page 33
■ “Reconnect Data Cables and Power Cords” on page 149
Description Links
Learn about the Gigabit Ethernet ports. “Gigabit Ethernet Ports” on page 153
Learn about the network management “Network Management Port” on page 154
port.
Learn about the serial management port. “Serial Management Port” on page 155
Learn about the video connector. “Video Connector” on page 157
Learn about USB ports. “USB Ports” on page 158
The following figure and table describe the 10-GbE port pin signals.
153
Note – Ethernet ports NET 2 and NET 3 are nonfunctional in single-processor
systems.
Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149
Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149
Parameter Setting
The following figure and table describe the SER MGT port pin signals.
If you need to connect to the SER MGT port using a cable with either a DB-9 or a
DB-25 connector, follow the pin descriptions in the tables to create a crossover
adapter appropriate for your serial connection.
1 RTS 8 CTS
2 DTR 6 DSR
3 TXD 2 RXD
4 Signal Ground 5 Signal Ground
5 Signal Ground 5 Signal Ground
6 RXD 3 TXD
7 DSR 4 DTR
8 CTS 7 RTS
1 RTS 5 CTS
2 DTR 6 DSR
3 TXD 3 RXD
4 Signal Ground 7 Signal Ground
5 Signal Ground 7 Signal Ground
6 RXD 2 TXD
7 DSR 20 DTR
8 CTS 4 RTS
Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149
Video Connector
The video connector is a DB-15 connector that can be accessed from the back panel.
Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149
USB Ports
The server has six USB ports for attaching supported USB 2.0-compliant devices.
There are two USB ports on the server front panel, two on the rear panel, and two on
the motherboard.
1 +5 V
2 DAT-
3 DAT+
4 Ground
Related Information
■ “Server Back Panel View” on page 5
■ “Disconnect Cables From the Server” on page 39
■ “Reconnect Data Cables and Power Cords” on page 149
Description Links
Learn about the tools available to manage “Managing the BIOS Configuration” on
the BIOS configuration. page 161
Learn how to access the BIOS Setup Utility. “Accessing the BIOS Setup Utility” on
page 162
Learn about Legacy BIOS and UEFI BIOS. “Using Legacy or UEFI BIOS” on page 167
Learn how BIOS allocates Option ROM “Using BIOS for Resource Allocation” on
and I/O resources. page 170
Learn how to perform common BIOS setup “Common BIOS Setup Utility Tasks” on
procedures. page 172
Related Information
■ “BIOS Setup Utility Menu Options” on page 197
161
■ Oracle ILOM – “Maintaining x86 BIOS Configuration Parameters” in the Oracle
ILOM 3.1 Configuration and Maintenance Guide
■ BIOS Setup Utility – “Common BIOS Setup Utility Tasks” on page 172
Related Information
■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs
Menu Description
Menu Description
See “BIOS Setup Utility Menu Options” on page 197 for examples of each of these
screens.
Related Information
■ “BIOS Setup Utility Menu Options” on page 197
■ “Navigate BIOS Setup Utility Menus” on page 165
Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “Navigate BIOS Setup Utility Menus” on page 165
Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163
■ “BIOS Setup Utility Menu Options” on page 197
3. To navigate the options presented on a top-level screen, use the up and down
arrow keys.
Only options that can be modified are highlighted when you press the up and
down arrow keys.
■ If an option can be modified, as you select the option, user instructions for
modifying the option appear in the right column of the screen.
■ If an option is a link to a sub-screen, a description of the sub-menu content
appears in the right column.
5. Press the Esc key to return from a sub-menu screen to the previous menu screen.
Pressing Esc from a top-level menu is equivalent to selecting the Discard Changes
and Exit option from the Save & Exit Menu.
7. Press F10 to save your changes and exit the BIOS Setup Utility.
Alternatively, you can select the Save & Exit Menu, and then select the Save
Changes and Reset to save your changes and exit the BIOS Setup Utility.
Note – After modifying any BIOS settings and selecting Save Changes and Reset
from the Save & Exit Menu, the subsequent reboot might take longer than a typical
reboot where no settings were modified. The additional delay is required to ensure
that changes to the BIOS settings are synchronized with Oracle ILOM.
Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163
■ “BIOS Setup Utility Menu Options” on page 197
Choose Legacy BIOS Boot Mode to allow host bus adapters (HBAs) to use Option
ROMs. Choose UEFI BIOS Boot Mode to use UEFI drivers.
When using operating systems that support booting only from Legacy BIOS, the
Legacy BIOS Boot Mode must be used. When using operating systems that support
booting from Legacy BIOS or UEFI BIOS, either mode can be used. However, once a
mode is chosen and an operating system is installed, the operating system can only
be booted using the same mode that was used for the installation.
For updates to this list, refer to the Sun Server X4-2 Product Notes at:
http://www.oracle.com/goto/X4-2/docs
Related Information
■ “Switching Between Legacy BIOS and UEFI BIOS” on page 168
■ “UEFI BIOS Boot Mode Advantages” on page 169
■ “Configuration Utilities for Add-In Cards” on page 169
Note – When switching between Legacy BIOS Boot Mode and UEFI BIOS Boot
mode, Boot Options Priority list settings will not be preserved. Typically, once a boot
mode is selected, there is no need to switch boot modes. However, there is one
notable exception: the Pc-Check utility must be run in Legacy BIOS Boot Mode. If
boot settings are customized while in UEFI BIOS Boot Mode, and you need to run
diagnostics, you should use the BIOS Backup and Restore feature to capture the
customized settings prior to switching the boot mode to Legacy BIOS Boot Mode to
run diagnostics. When you return to UEFI BIOS Boot Mode, you can use the Oracle
ILOM Backup and Restore feature to reinstate your saved settings.
Because the settings for a given boot mode do not persist after a transition between
modes, you should use the BIOS Backup and Restore feature to capture and preserve
the BIOS configuration if you intend to switch back to the previous boot mode and
want to retain your previous BIOS settings. For information about the BIOS Backup
and Restore feature, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at http://www.oracle.com/goto/ILOM/docs.
Related Information
■ “Selecting Legacy BIOS or UEFI BIOS Boot Mode” on page 167
■ “UEFI BIOS Boot Mode Advantages” on page 169
■ “Configuration Utilities for Add-In Cards” on page 169
Related Information
■ “Selecting Legacy BIOS or UEFI BIOS Boot Mode” on page 167
■ “Select the Boot Device” on page 175
In Legacy BIOS Boot Mode, I/O adapter utilities are invoked during BIOS POST
progression using hot keys identified by the adapter Option ROM during POST.
When the hot key is pressed, the adapter specific configuration utility interface is
presented. Often the interface will have a vendor-specific design.
In UEFI BIOS Boot Mode, the configuration screens for the add-in cards will appear
as menu items in the BIOS UEFI Driver Control Menu as part of the standard BIOS
Setup Utility screens. For example, if the Oracle Sun Storage 6Gb SAS PCIe RAID
host bus adapter (HBA) is installed in the server, the configuration utility for the
HBA appears as a menu selection on the BIOS UEFI Driver Control Menu.
Related Information
■ “Selecting Legacy BIOS or UEFI BIOS Boot Mode” on page 167
Choose Legacy BIOS Boot Mode to allow host bus adapters (HBAs) to use Option
ROMs. Choose UEFI BIOS Boot Mode to use UEFI drivers.
The system BIOS allocates 128 KB of address space for Legacy Option ROMs. This
address space is shared between on-board devices and PCIe add-in cards. This fixed
address space limitation is imposed by the PC architecture and not by the BIOS itself.
It is possible to exhaust the available address space when installing PCIe add-in
cards. When the address space is exhausted, Oracle ILOM displays an Option ROM
Space Exhausted message, which means that one or more devices cannot load
Option ROMs.
For example, if you install a SAS PCIe card, you might encounter a message similar
to the following in the Oracle ILOM event log:
By default, all on-board Legacy Options ROMs are enabled in the BIOS. However,
you can disable most of these Option ROMs, unless they are required to support
booting from the associated device or to provide some other boot-time function. For
example, it is not necessary to load the Option ROM for the on-board network ports
unless you want to boot from one or more network ports (even then, you can disable
the Options ROMs for the remaining ports).
To minimize server boot time and reduce the likelihood of exhausting the available
Option ROM address space, disable the Option ROMs for all devices that you do not
intend to boot from. Enable Option ROMs only for those devices from which you
intend to boot. If Option ROMs are enabled for more than one boot device, you
might encounter an Option ROM space exhausted condition.
Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “Configure Option ROM Settings” on page 192
If there are one or more Sun Quad Port Gigabit Ethernet PCIe Low Profile Adapter
cards installed in the server, then the BIOS might detect a condition where legacy
I/O address space resources are exhausted. The following is a common form of error
that might be logged:
sensor number
sensor number
To eliminate the PCI resource exhaustion condition, you should disable I/O resource
allocation for any slot in which the Sun Quad Port Gigabit Ethernet PCIe Low Profile
Adapter card is installed unless you intend to use that card as a bootable device. If
you intend to use that card as a bootable device and you are encountering a PCI
resource exhaustion event for that specific device, then it is necessary to disable I/O
Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “Configure I/O Resource Allocation” on page 193
Before you begin, ensure that the following requirements are met:
■ A hard disk drive or solid state drive is properly installed in the server.
■ A console connection is established to the server.
2. When prompted, press the F2 key to access the BIOS Setup Utility.
a. Press the F9 key to automatically load the optimal factory default settings.
A message appears prompting you to continue this operation by selecting OK
or to cancel the operation by selecting Cancel.
4. Press F10 to save the changes and exit the BIOS Setup Utility.
Alternatively, you can save the changes and exit the BIOS Setup Utility by
navigating to the Save & Exit Menu and selecting Save Changes and Reset.
Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163
3. From the Boot Menu screen, use the up and down arrow keys to select
UEFI/Legacy BIOS Boot Mode, and then press Enter.
The UEFI/BIOS dialog box appears.
Note – You cannot configure the boot device priority after switching the boot mode.
A system reboot is required to properly populate the Boot Options Priority list with
devices that support the chosen boot mode.
4. Use the up and down arrow keys to select the appropriate boot mode, and then
press Enter.
5. Press F10 to save the changes and exit the BIOS Setup Utility.
In addition to using the F2 key to view or edit the system BIOS settings, you can use
the F8 key during the BIOS startup to specify a temporary boot device. This selected
boot device is in effect only for the current system boot. The permanent boot device
specified using the F2 key will be in effect after booting from the temporary boot
device.
2. Press the F8 key (or Ctrl+P from a serial connection) when prompted while the
BIOS is running the power-on self-test (POST).
The Please Select Boot Device dialog box appears.
3. In the dialog box, select the boot device option according to the operating
system and BIOS mode you elected to use, and then press Enter.
Use the up and down arrow keys to select the boot device. Based on the boot
mode you selected (UEFI BIOS Boot Mode or Legacy BIOS Boot Mode), the Please
Select Boot Device dialog box displays only the applicable devices. For example,
when the UEFI BIOS Boot Mode is elected, only UEFI BIOS boot devices are
displayed in the dialog.
4. Press F10 to save the changes and exit the BIOS Setup Utility.
Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “BIOS Key Mappings” on page 163
iSCSI virtual drives must be configured in the iSCSI BIOS Setup Utility screens. You
must set the iSCSI parameters on the selected port.
2. In the BIOS Setup Utility menus, navigate to the UEFI Driver Control Menu.
Options displayed include iSCSI booting and all controllable devices.
8. Select iSCSI Mode, and then press the + or - key (plus or minus key) to toggle
iSCSI Mode to Enabled to enable the iSCSI port for iSCSI boot.
10. If you elect to keep DHCP disabled, manually enter the following settings, and
then press Enter to save your changes.
a. Select Target Name, and then type the iqn target name.
For example: iqn.1988-12.oracle.com:X4-2-target
b. Select Target IP Address, and then type the target IP address of the iSCSI
server in dotted-decimal notation.
For example: 111.111.1.11
Note – When iSCSI is enabled on a network port, PXE is disabled for the port.
d. Select Boot LUN, and then type the hexadecimal representation of the logical
unit number (LUN).
For example: 0
e. Continue to Step 12
11. To set DHCP to enabled, do the following, and then press Enter to save your
changes.
a. Select Enable DHCP setting, and then press the + or - key (plus or minus
key) to change the setting to Enabled.
You do not need to enter the settings for the iSCSI Initiator and the related
fields are hidden.
b. Select Get target info via DHCP, and toggle the setting to Enabled.
The target information is retrieved from the DHCP service and the related fields
are hidden
The following screen shows Enable DHCP and Get target info via
DHCP set to Enabled.
Note – The target must be configured to acknowledge a CHAP and for the
parameters to be used.
14. Press F10 to save the changes and exit the BIOS Setup utilities.
See “Exit BIOS Setup Utility” on page 194.
16. Press the F8 key (or Ctrl+P from a serial console) when prompted while the
BIOS is running the power-on-self-test (POST) code checkpoint tests.
The Please Select Boot device dialog box appears.
17. Verify that the iSCSI target appears in the boot list.
Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “Exit BIOS Setup Utility” on page 194
5. Press F10 to save the changes and exit the BIOS Setup Utility.
Related Information
■ “BIOS Main Menu Selections” on page 198
Note – TPM enables you to administer the TPM security hardware in your server.
For additional information about implementing this feature, refer to the Trusted
Platform Module Management documentation provided by your operating system
vendor.
4. If the TPM State is listed as Disabled, select TPM Support and press Enter.
A TPM Support dialog box appears.
Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “Exit BIOS Setup Utility” on page 194
■ Microsoft’s Windows Trusted Platform Module Management documentation
6. Press F10 to save the changes and exit the BIOS Setup Utility.
Related Information
■ “BIOS Setup Utility Menus” on page 162
■ “Exit BIOS Setup Utility” on page 194
3. Select the internal device or add-in card slot for which you want to enable or
disable Option ROM.
The Option ROM screen for that device or add-in card slot appears.
5. Press the F10 key to save the changes and exit the BIOS Setup Utility.
Related Information
■ “Legacy Option ROM Allocation” on page 170
■ “Access BIOS Setup Utility Menus” on page 164
■ “BIOS Setup Utility Menus” on page 162
■ “Exit BIOS Setup Utility” on page 194
5. Press F10 to save the changes and exit the BIOS Setup Utility.
Related Information
■ “I/O Resource Allocation” on page 171
■ “Access BIOS Setup Utility Menus” on page 164
■ “BIOS Setup Utility Menus” on page 162
■ “Exit BIOS Setup Utility” on page 194
2. Use the up and down arrow keys to select the desired action.
Note – After modifying any BIOS settings and selecting Save Changes and
Reset from the Save & Exit Menu, the subsequent reboot might take longer than a
typical reboot where no settings were modified. The additional delay is required to
ensure that changes to the BIOS settings are synchronized with Oracle ILOM.
Related Information
■ “Access BIOS Setup Utility Menus” on page 164
■ “BIOS Setup Utility Menus” on page 162
Description Links
Review the BIOS Main Menu selections. “BIOS Main Menu Selections” on page 198
Review the BIOS Advanced Menu “BIOS Advanced Menu Selections” on
selections. page 203
Review the BIOS IO Menu selections. “BIOS IO Menu Selections” on page 213
Review the Boot Menu selections. “BIOS Boot Menu Selections” on page 217
Review the BIOS UEFI Driver Control “UEFI Driver Control Menu Selections” on
Menu selections. page 221
Review the BIOS Save & Exit Menu “BIOS Save & Exit Menu Selections” on
selections. page 225
Related Information
■ Oracle X4 Series Servers Administration Guide at:
http://www.oracle.com/goto/x86AdminDiag/docs
■ “Setting Up BIOS Configuration Parameters” on page 161
197
BIOS Main Menu Selections
This section includes a searchable text-based representation and a screenshot of the
BIOS Main Menu. The options that are available from the Main Menu are described
in the table that follows. Options in the table that are marked as “(R/O)” are
read-only information and cannot be changed.
Related Information
■ “BIOS Advanced Menu Selections” on page 203
■ “BIOS IO Menu Selections” on page 213
■ “BIOS Boot Menu Selections” on page 217
■ “UEFI Driver Control Menu Selections” on page 221
■ “BIOS Save & Exit Menu Selections” on page 225
Related Information
■ “BIOS Main Menu Selections” on page 198
■ “BIOS IO Menu Selections” on page 213
■ “BIOS Boot Menu Selections” on page 217
■ “UEFI Driver Control Menu Selections” on page 221
■ “BIOS Save & Exit Menu Selections” on page 225
Note – PCIe slot 1 and Ethernet ports NET2 and NET3 are nonfunctional in
single-processor systems.
NET2 and NET3 OpROM Disabled/Enabled Enabled Enable or disable Option ROM.
Enable If set to enabled, Option ROM
Note - Ethernet ports NET2 for the card executes as normal.
and NET3 are If set to disabled, Option ROM
nonfunctional in for the card is not copied into
single-processor systems. memory and the execution of the
Option ROM is inhibited.
ADD-IN CARDS Enable or disable the add-in
cards.
Slot 1
Note - PCIe slot 1 is
nonfunctional in
single-processor systems.
IO Enable Disabled/Enabled Enabled Enable or disable I/O for the
add-in card.
OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM
for add-in card.
Slot 2
IO Enable Disabled/Enabled Enabled Enable or disable I/O for the
add-in card.
OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM
for add-in card.
Slot 3
IO Enable Disabled/Enabled Enabled Enable or disable I/O for the
add-in card.
OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM
for add-in card.
Slot Internal Disabled/enabled Enabled
IO Enable Disabled/Enabled Enabled Enable or disable the I/O for the
internal host bus adapter (HBA)
card.
OpROM Enable Disable/Enabled Enabled Enable or disable Option ROM
for the internal host bus adapter
(HBA) card.
Related Information
■ “BIOS Main Menu Selections” on page 198
■ “BIOS Advanced Menu Selections” on page 203
UEFI/BIOS Boot Mode Legacy BIOS/UEFI Legacy BIOS Select either Legacy BIOS or
UEFI BIOS as the boot mode.
• Enable UEFI: Only UEFI BIOS
boot options are initialized
and presented to user.
• Enable Legacy BIOS: Only
Legacy BIOS boot options are
initialized and presented to
user.
Retry Boot List Disabled/Enabled Enabled If enabled, BIOS automatically
retries to boot from the top of the
Boot Options Priority list when
all devices have been attempted
and failed.
Network Boot Retry Disabled/Enabled Enabled If enabled, BIOS automatically
retries the PXE list present in the
system when all PXE attempts
have failed. If set to disabled, the
system halts and displays the
error message “Network Boot
Failed” when all PXE boots
failed. If set to Boot List, fail over
to the main Boot Options Priority
list.
Related Information
■ “BIOS Main Menu Selections” on page 198
■ “BIOS Advanced Menu Selections” on page 203
■ “BIOS IO Menu Selections” on page 213
■ “UEFI Driver Control Menu Selections” on page 221
■ “BIOS Save & Exit Menu Selections” on page 225
Add an Attempt • Internet Protocol IP4 Can be set to IP4, IP6, or Autoconfigure. The initiator
(Continued) IP address is assigned by the system to IP6. In
Autoconfigure mode, the iSCSI driver attempts to
connect to the iSCSI target using the IPv4 stack. If
this fails, then the iSCSI driver attempt to connect
using the IPv6 stack.
• Connection Retry 0 The count range is 0 to 16. If set to 0, there are no
Count retries.
• Connection 1,000 The timeout value in milliseconds. The timeout
Establishing range is 100 milliseconds to 20 seconds.
Timeout
• OUI-format ISID This OUI-format ISID represented in six bytes.
(R/O) valued
derived
from
MAC
address
• Configure ISID The last The default value is derived from the MAC address.
three Only this portion of the ISID is configurable.
bytes of
the
OUI-for
mat ISID
• Enable DHCP Enabled Enabled or disable.
• Initiator IP None Use to set the initiator IP address.
Address
• Initiator Subnet None Use to set initiator subnet mask address.
Mask
• Gateway None Use to set initiator gateway address.
• Target Name Worldwide unique name of the target. Only IQN
format is accepted.
• Target IP address None Use to set target IP address
• Target Port 3260 Use to change target port number.
• Boot LUN 0 Use to set the hexadecimal representation of the boot
logical unit number (LUN).
Related Information
■ “BIOS Main Menu Selections” on page 198
Save Changes and Reset Save changes and then reset the system.
Discard Changes and Exit Exit the BIOS Setup Utility without saving any
changes.
Discard Changes Discard changes made to the setup options so far.
Restore Defaults Restore and load all default setup options for BIOS.
Related Information
■ “BIOS Main Menu Selections” on page 198
■ “BIOS Advanced Menu Selections” on page 203
■ “BIOS IO Menu Selections” on page 213
■ “BIOS Boot Menu Selections” on page 217
■ “UEFI Driver Control Menu Selections” on page 221
Description Links
Review how Oracle ILOM monitors “Monitoring Component Health and Faults
component health and faults. Using Oracle ILOM” on page 227
Review information about system “Monitoring System Components” on
components and nomenclature. page 228
Review SNMP traps generated by the “Identifying SNMP Trap Messages” on
server. page 239
Related Information
■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs
227
■ Illuminate the Service Required status indicator (LED) on the server front and
back panels.
■ Identify the faulted component in the Open Problems table.
■ Record system information about the faulted component or condition in the event
log.
For further information about administering open problems that are detected and
reported by Oracle ILOM, refer to “Administering Open Problems” in the Oracle
Integrated Lights Out Manager (ILOM) 3.1 User’s Guide.
Related Information
■ Oracle Integrated Lights Out Manager (ILOM) 3.1 Documentation Library at:
http://www.oracle.com/goto/ILOM/docs
Each section corresponds to an IPMI entity ID and lists sensors, indicators, and
field-replaceable units (FRUs) related to that entity. The tables contain the following
fields:
■ Component Name – Shows the user-visible component name used in
management interfaces to refer to a specific sensor, indicator, or FRU. The IPMI
name is a shortened form of the component name, and is indicated by the
boldface portion of the component name.
■ IPMI Type – Indicates the type of sensor, indicator, or FRU represented.
■ Description – Describes of this particular component name reference.
■ Values – Defines the states of the sensor, indicator, or FRU entity, and any specific
units or values that are expected, if applicable.
Note – Some component names are hidden in the Oracle ILOM user interfaces.
These names are marked as hidden in the following tables. Further, as of Oracle
ILOM 3.1, the Oracle ILOM 3.0 legacy targets /SYS and /STORAGE have been
replaced by /System. Even though these legacy targets might be hidden, you can
still use them to issue commands. For information on legacy targets, see the ILOM
3.1 Documentation Library at http://www.oracle.com/goto/ILOM/docs.
Component Name
(Oracle ILOM CLI Values
Targets) IPMI Type Description (if applicable)
Related Information
■ “System Chassis Components” on page 229
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
Component Name
(Oracle ILOM CLI
Targets) IPMI Type Description
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238
Component Name
(Oracle ILOM CLI Values
Targets) IPMI Type Description (if applicable)
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Firmware Components” on page 237
■ “Hard Disk Drive Components” on page 238
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “System Firmware Components” on page 237
http://www.oracle.com/goto/ILOM/docs
The tables in these sections list the set of SNMP traps that are generated from Oracle
ILOM:
■ “Generic Host Events” on page 240
■ “Environmental Events” on page 240
■ “Hard Disk Drive Events” on page 242
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238
Environmental Events
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238
Power Events
The following table lists power events.
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238
Fan Events
The following table lists fan events.
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
Memory Events
The following table lists memory events.
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238
Related Information
■ “System Chassis Components” on page 229
■ “Cooling Unit Components” on page 231
■ “Disk Backplane Components” on page 232
■ “Memory Device Components” on page 232
■ “Power Unit Components” on page 233
■ “Processor Components” on page 235
■ “System Board Components” on page 235
■ “Hard Disk Drive Components” on page 238
257
population rules, 67 G
rank classification labels, 69 gathering information for service visit, 24
removing, 71 general troubleshooting guidelines, 24
disk backplane Gigabit Ethernet ports, 153
configurations, 118 pinouts, 154
description, 18
guidelines for troubleshooting, 24
installing, 122
removing, 119
H
disk backplane components, 232
hard disk drive components, 238
disk components, 238
hard drives
disk drives
See storage drive
See storage drive
hot-plugging storage drives, 46
DVD drive
installing, 93
removing, 91
I
illustrated parts breakdown, 15
E inspecting server
external, 26
electrostatic discharge
internal, 26
See ESD
installing, 133
ESD
disk backplane, 122
prevention, 42
fan modules, 54
safety precautions, 31
PCIe risers, 78, 82
Ethernet ports
power supply, 59
pinouts, 154
processor(s), 112
exploded view of server, 15 server into rack, 146
external inspection, 26 storage drive, 49
top cover, 145
F Integrated Lights Out Manager
fan modules See Oracle ILOM
description, 18 Internal HBA card
installing, 54 removing, 89
removing, 51 internal inspection, 26
Fault Remind Button internal USB flash drive
location, 70 installing, 95
using, 70 removing, 95
FIM IO allocation
description, 18 address space, 171
servicing, 125 enabling and disabling resources, 193
with 2.5-inch storage drives minimizing resource exhaustion, 171
installing, 127
IO BIOS screen, 213
removing, 125
IP address, setting, 189
firmware components, 229
IPMI type, 228
FRU
locations, 99
L
function keys within BIOS Setup Utility, 163
latch release button
storage drive, 49
Index 259
processor(s) network settings, configuring, 189
identifying faulty, 107 service visit information, gathering, 24
installing, 112 shortcut key sequences in BIOS Setup Utility, 163
physical layout, 64 shutting down the system
release lever gracefully, 33
disengaging, 109 gracefully using Oracle ILOM CLI, 34
removal/replacement tool, 113 gracefully using Oracle ILOM web interface, 35
removing, 106 gracefully using the Power button, 36
PSU immediately, 33
See power supply immediately using Oracle ILOM CLI, 37
immediately using Oracle ILOM web
R interface, 38
rackmount immediately using the Power button, 36, 37, 38
stabilizing the rack, 40 Simple Network Management Protocol (SNMP)
removing, 131 Traps
antistatic measures, 146 generated by system, 239
disk backplane, 119 standby power, 37, 38, 39
fan modules, 51 status indicators
motherboard, 128 power supply, 11
power supply, 57 storage drive, 10
processor(s), 106
stop command, 34
server from rack, 41
storage drive
storage drive, 47
description, 17
hot-plugging, 46
S identification, 48
safety installing, 49
ESD precautions, 31 latch release button, 49
precautions, 29 locations, 48
symbols, 30 removing, 47
Save & Exit BIOS screen, 225 status indicators, 10
screens, BIOS Setup Utility, 162, 164 storage drive SAS cables
SER MGT installing, 141
pinouts, 156 removing, 139
RJ-45 to DB-25 crossover pinouts, 157 system board components, 235
RJ-45 to DB-9 crossover pinouts, 156 system chassis components, 229
serial management port system components and nomenclature, 228
See SER MGT
system firmware components, 237
server
inspecting internal components, 26
T
installing into rack, 146
removing from rack, 41 tools required, 32
server, power on, 164 top cover
installing, 145
service
removing, 43
gathering information, 24
preparing server, 33 troubleshooting
returning server to operation, 143 external components, 26
gathering information, 24
service processor
guidelines, 24
U
UEFI boot mode
advantages of using, 169
selecting, 167
UEFI Driver Control BIOS screen, 221
UEFI driver control, enabling and disabling, 176
UEFI-compliant BIOS, description, 167
USB port
pinouts, 159
V
video port
pinouts, 157
W
weight of server, 41
Index 261
262 Sun Server X4-2 Service Manual • May 2014