International Journal on Cybernetics & Informatics (IJCI) Vol. 6, No.

1/2, April 2017

TALENT MANAGEMNT IN EDUCATION SECTOR

Ms Shweta Tyagi1, Prof.Dr. Gurinder Singh2 , Ms. Tripti Aggarwal3
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Amity International Business School,
Amity University, Uttar Pradesh.

ABSTRACT
Attract, develop and retain employees by assured pipeline of knowledgeable and qualifying people is
important for the success of the institutions which is known as talent management. The main issues facing
by the educational institutes is shortage of competent and qualified faculties. It has resulted in institutions
focusing on how to retain the talent and how to develop them. Where institutions are running at risk of
talent crisis talent retention is the not only the choice of the managers but also the need for the institutions.
The important factors which contributes to faculty retention and recruitment are benefits, supportive
environments, spouse employment opportunities, start-up and resources and salaries. This research paper
provides few strategies which institutions can adopt for attracting and retaining talent which is best
available for them.

KEYWORDS
Talent Retention, Talent Acquisition and Talent Development, Education Sector, Strategies.

1. INTRODUCTION
For many institutions, the talent management is relatively untapped and new concept in the field
of human resource management despite of proving many times its importance and competitive
advantage for the institution. Institutions doesn’t have knowledge of related to the strategies used
in talent managementwhich are deployed in higher education system to support them and the
effectiveness of those strategies. Industries and corporates are concerned with the talents to make
the business stand in the competitive era.

There is a 25% difference shown in attrition rate which results in million$ expenses of
organization to replace several professionals for every 50th person position in the organization.
(jonathan et al,2011) . talent management is increasing its importance in corporate human
resource management which defines it is more profitable and feasible to develop talent instead of
acquiring and hiring talent from the outside.[20]

Talent management hold 3 different conceptions according to (lewis and heckmen’s 2006): 1)
collection of practices of human resource department, 2) human resources flow within the
organization, and 3) rewarding, sourcing and developing talent of the employee. Nurturing and
leveraging the asset of talent management for the continuous growth is very important for the
organization well being and it hold equal importance as serving in the corporate sector to
someone serve in the education field.[16]

Gay and sims (2006) introduces talent management as career progress and facilitating
development of highly skilled and talent individuals which uses formalized resources, procedures,
processes and policies.[1]

DOI: 10.5121/ijci.2017.6206 47
 International Journal on Cybernetics & Informatics (IJCI) Vol. 6, No. 1/2, April 2017
The growth of the education sector totally depend on the various kind of the employee which
retain as a faculty. It’s the faculty who sets the image and tone of the institution to move ahead.
Therefore, the hiring of the right faculty becomes challenge for the institutions of the education
and high turnover is a big threat in the organizations.[13]

The loss of the faculty suddenly impacts on the existing ongoing academic plans in negative
terms which resulted into mostly institutions failed to assist managerial staff for the skill .the
purpose of the study to conduct is to review the process of talent management followed by
institutions and identifying factors which influence faculties to stay in the organization. It also
provides the conceptual framework of employee retention of talented one.[3]

2. REVIEW OF THE LITERATURE

2.1 TALENT

Talent is defined as the ones people in corporations who can develop differences in the
organizational performance either by their instant contribution or by demonstrating the best stage
of capability in the long run. (McCartney &Worman, 2013; Bhatnagar, 2007)[6]. The term talent
also describes as the employees who are technically and globally literate and agile operationally
which refer as the brightest and best employees falling in the top 10%-20% of member of
organization accordance to the value represent as “A” players in the institution. (Beechler&
Woodward, 2009)

Therefore, talent represents as those who possess relevant skills, good judgement, character, right
attitude knowledge and experience plus the members willing to grow, learn and demonstrates
commitment in the organization Michaelis et al (2001).[2]

2.2 TALENT MANAGEMENT

Managing the employee talent is). Always identified as a major strategic issue in the institutions.
(Clark, 2009The reason behind this is organizations mostly fails to redefine the value proposition
of their employee which created issues in attracting, retaining and developing the top bets talent
(Ernst & Young, 2010)[5]. The term talent management is conceptualized by different person in
different ways.

Talent management is a systemized attraction, retention/engagement and development of people

of high value in the organization(McCartney &Worman, 2013; Lawler, 2008; Smyley& Wenzel,
2006; Campbell & smith, 2010; MOR, n.d.). Talent management also termed as the process
which deals with the development and identification of all the talent especially of high potential
talent for the future projects, positions and assignments. (Clark, 2009; Cobb, 2007). Another more
illuminating definition of talent management is that it is a dynamic, ongoing process of
systematically identifying, assessing and developing talent for future critical roles to ensure
continuity and optimal organizational performance (Heidke, 2006). The process of talent
management focuseson developing leaders and employees for the better future of the organization
(Gay & Sims, 2006). [11]

2.3 AICTE AND UGC NORMS – FACULTY STUCTURE

The skills, knowledge, values and attitudes of staff count as the aspects which contributes to both
the effectiveness of the individual and performance of the organization.In addition with the norms
on structure and pattern of the staff, there should be guidelines which emphasizes for the process
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 International Journal on Cybernetics & Informatics (IJCI) Vol. 6, No. 1/2, April 2017
of development, recruitment and performance appraisal.The ratio for assistant professors to
associate professors to professors should be 6:2:1 in the undergraduate colleges and in post
graduate colleges the ratio to assistant professors to associate professors should be 2:1.[12] It
helps in assisting institutions which are not able to define programmes to get ensure related to
hiring appropriate senior faculty at the undergraduate level also.[18]

2.4 PRACTICES

In today’s world businesses are adopting software’s like service (SaaS) applications which helps
in doing several tasks such as invoicing, accounting and collaboration etc. giving importance to
talent management and human resource applications (Corsello, 2012). [10]

Talent management helps in improving learning, employee benefits, competence compensation,

development, employee engagement etc. Talent management helps in providing ways to measure
productivity and absenteeism turnover outcomes (Mudoli, 2008). There are different approaches
such as INCLUSIVE APPROACH, FUTURE LEADER APPROACH, BLENDED APPROACH,
EXECUTIVE TALENT POOL APPROACH, SUCCESSION PLANNING APPROACH helps in
practicing management in the institution (UK commission for Employment & Skills, 2012).[7]

2.5 CAUSES FOR EMPLOYEE TURNOVER IN THE INSTITUTIONS

The stress and fear comes in the mind of academic employees due to several reasons, they are:-

• Work overload
• Job insecurity
• Role ambiguity
• Insufficient reward and recognition
• Insufficient resources and funding
• Poor practice of management
• Role erosion and inadequacy

2.6 WAYS TO RETAIN TALENT IN INSTITUTION

• Many educational institutes launched development of faculty programs to shape and

improve the career and personality of their employees.
• Policies and procedures should be well informed in beginning to the respective faculties
of the institution.
• They should give rewards and motivate the employees according to their performance.
• At least 3 week orientation program should be conducted for the employees to make them
thorough with the work of every department. Senior guide should also be provided to
help as a mentor and friend to the employee to make him/her comfortable.
• The equal opportunities should be given to both senior and junior members to raise voice
for any concerns and should be ask to provide feedback by annual meetings.
• To make them feel understandable and good gifts should be distributed at the time of
festivals to boost their morale and to maintain healthy relationships.
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 International Journal on Cybernetics & Informatics (IJCI) Vol. 6, No. 1/2, April 2017
• Leaves like maternity or paternity leaves should be provided for different time period for
the birth of the child or adoption case.
• Continuous learning must be provided in the organization to their employees through
learning games and activities every week so that they can learn something new every
week and it helps them in self-development.
• Salary and different ways of compensating the outstanding performance must be done in
the organization.
• Get a strategic view clearly of strengths and weaknesses, workforce potential, and
specialized skills.

• The flexibility should be generated to accommodate and balancing the need of work and
family so that they can easily contribute and give their best to the productivity of the
institution.
• Assistance for External grants provision for researches and other purpose should be
given.

2.7 EMPLOYEE RETENTION STRATEGIES

• Communication :- In organization, communication should be done properly, nobody

should feel left out. Every policies and programmes must be communicated properly and
feedback should also be taken.[19]
• Right selection: institution should hire right employee for the right job so that employees
can work with whole heartedly and give their best with high motivation and greater zeal
which ultimately leads to increasing productivity as they will remain in company for
long.
• Provide opportunities development and growth: learning should be an inseparable part
for faculties in an organization so that they can develop new skills and knowledge in
themselves. If employees feels boredom at job they will lose interest to work.
• Performance-based bonus: the employees who are more productive in an organization
must get more remuneration so that they can work more and their performance get
recognized which can be arranged by cutting the hikes salary.
• Equitable and fair treatment for every employee: The surest ways to build resentment and
animosity in an organization can be to allow preferential treatment and favoritism of
individual team members.
• Including juniors in decision-making: subordinates and juniors should be included in the
process of decision making which can help in creating a sense of involvement and leads
to generating new ideas.
• Accountability: there should be an environment of transparency and accountability helps
employees which helps in equality feeling with their superiors and building emotional
bonding too among employees.

3. RECOMMENDATIONS
From the above study about talent management in higher education institutes, it can be
recommended:-

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 International Journal on Cybernetics & Informatics (IJCI) Vol. 6, No. 1/2, April 2017
• In education institutes, institutional managers should be accountable for taking care of
problems regarding talent management which will ultimately helps in solving those
issues with faculties and maintaining good and healthy relationships among them.[8]
• Institutions managers should spend their more time in matters regarding talent
management and how to retain their employees.
• Talent management strategies must be adopted in the institutions which will help in
learning and growth of their employees making faculties more satisfy with their jobs and
tasks.
• The issues regarding talent management must be discussed in the meetings of the
institutions on the priority basis to make them understand the importance of managing
the talent in the institutions.

4. CONCLUSION
From the above study we can conclude that talent management in the institutions can really help
in identification of the right talent, development of that talent and retaining that talent in the
institution for its success and growth [9]. Therefore, we can say that managing the talent will lead
to development and growth of the organization.

It is also concluded that if talent management strategies are adopted in educational institutions
will helps in the identification of the core competencies required for the job description by the
faculties hence helps in the management by recruiting and selecting the most effective employees
based on the suitable competencies which will lead to the right job to right person. It is the saying
that the recruiting effective person is the first step towards effective retention. Youth is generation
is the future of the India who all dependent on the teachers who educate and make them learn in
the institutions, therefore it is important to hire, develop and retain the right person for the job.

ACKNOWLEDGEMENTS

This work was supported from the AMITY INTERNATIONAL BUSINESS SCHOOL, NOIDA
headed by DR. GURINDER SINGH who immensely helped in completing this research paper.

REFERENCES

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AUTHORS

Ms Shweta Tyagi is a faculty cum senior manager with Amity University for the last 6
years. Before that she has worked with the biggest clothing giant Zara India. She has done
enterprise management from DMS, IIT Delhi and have written several research papers in
scopus indexed journals. She is net qualified & have completed her graduation from Delhi
University.

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