Troubleshooting Tips

Resetting wireless adapter Windows 7
• Open the "Control Panel" from the "Start" menu.
• Type "adapter" into the Control Panel search box. From the search results listed, select the "View
Network Connections" option from the "Network and Sharing Center" section.
• Locate the icon of your wireless adapter in the window that opens.
• Right-click the icon, and select "Disable" from the drop-down options. If a prompt appears, enter you
administrator password to provide confirmation.
• Right-click the icon again. Choose "Enable" from the drop-down menu. Enter your admin information
again if the confirmation prompt appears.
• Open a webpage to verify the reset and to test the connection.
• Open the "Control Panel" from the "Start" menu.
• Type "adapter" into the Control Panel search box. From the search results listed, select the
"View Network Connections" option from the "Network and Sharing Center" section.
• Locate the icon of your wireless adapter in the window that opens.
• Right-click the icon, and select "Disable" from the drop-down options. If a prompt appears,
enter you administrator password to provide confirmation.
• Right-click the icon again. Choose "Enable" from the drop-down menu. Enter your admin
information again if the confirmation prompt appears.
• Open a webpage to verify the reset and to test the connection.

How To Fix WiFi Connection Problems in Mac OS X Lion
If you’re having any WiFi connection issues (such as frequent dropouts, slow speeds or
you simply can’t connect) with Mac OS X Lion, there are a few things that you can do to
troubleshoot and hopefully restore connectivity to your Mac.
WiFi can be the most convenient way to connect to the Internet, but it’s not occasionally
without its difficulties – possibly problems with your Internet Service Provider, the local
access point (i.e. your router or hub), or other technical issues (hardware or software) with
the Mac.
Follow our brief guide below to troubleshoot some of the most common WiFi issues you
might encounter with Lion.
Check Your Mac’s WiFi Settings

The first thing to do when you’re experiencing WiFi problems is to check and validate your
network settings in System Preferences to make sure everything is setup correctly.
1. Open System Preferences and select the Network icon, which is in the Internet &
Wireless section
Open the Network settings in System Preferences

2. Click the Advanced button at the lower right to view more details about your network
connection
Click the Advanced button to open up more options

3. Under the TCP/IP tab, under most circumstances you’ll need the Configure IPv4 item
set to Using DHCP. The reason is that in OS X Lion there have been some reports that
manual configuration causes issues (though this may only be with early versions after the
OS was first released)
Set TCP/IP to DHCP

4. You should also look at the other network tabs such as Wi-Fi, and check that the
network you want to join is shown in the list. Drag the networks into the desired order, for
example you may as well move the network that you want to connect to right to the top of
the list to make sure your Mac looks for that one first
Rearrange the wireless networks into the desired order
It’s also definitely worth just plugging in a network cable between your router and your
Mac, to check whether basic Internet connectivity is working. If you can’t even connect to
the Internet with a cable, then it points to a broader problem that may not be related to
WiFi.
Remove and Re-Add The WiFi Service
One thing to try when you’re experiencing wireless network problems is to delete and then
re-add the WiFi service.
Follow the steps below:
1. Open Network settings under System Preferences
2. In the left-hand side panel, select the Wi-Fi icon and then hit the Delete button (the
small “–” icon) and confirm when prompted
Use the "-" button to remove the WiFi service

3. Once the WiFi service has been deleted, add a new one with the Add (“+“) button, and
then enter the name of the new connection followed by Create. This establishes a new
WiFi connection with the default settings. Just go through the various tabs to make sure
WiFi is configured correctly (items such as the password) and try connecting to your
wireless hotspot again. If prompted, re-enter any details that may have been lost when
deleting the service
Add a new WiFi service

Try Connecting Other Devices
It might seem pretty obvious, but you should always try connecting another device over
WiFi to see if it’s actually your Mac or the wireless network itself which is experiencing
technical issues. If you can successfully connect another computer, iPhone or tablet for
example, then it points to an issue with your Mac rather than the network kit or Internet
connection.
Also, you should of course try connecting your Mac to another wireless network to see
whether the problem persists. If you can connect to another WiFi setup, then consider
noting down the router’s configuration and setup details and comparing that to your own.
Troubleshooting wireless on Andriod
When you need to connect to a wireless network from your Android phone, you can
usually open the settings, select the network, and you're off and running. In the rare
instances when wireless doesn't cooperate, there are tricks you can use to troubleshoot
the issue. These Wi-Fi troubleshooting tips are listed in order of the simplest to the most
complicated fix.
Power off
The first thing you should try is to power off your Android phone, remove the battery, leave
the battery out for about 30 seconds, replace the battery, and power the phone back on.
Power-cycle wireless
My phone has retained a previous IP address from another wireless connection before
and applied it to the current wireless. That's fine if the address scheme is the same and
there is no address conflict, but that is not usually the case. You can try turning off
wireless and then turning it back on by following these steps:
1. Tap the Menu button on your handset.
2. Tap Settings.
3. Tap Wireless and Network from within the Settings menu.
4. Tap Wi-Fi settings from the Wireless and Network menu.
5. In the new screen, uncheck Wi-Fi to turn it off.
6. After Wi-Fi is turned off, tap the entry again to turn it back on.
Forget the network

If the previous method does not work, you might need to have your Android device forget
the network and then re-add it. Here's the catch: Your Android device cannot forget a
wireless network that is within range, so you will need to get out of range of the network
and then do the following:
1. Long press the listed network you want to forget.
2. Tap Forget Network.
3. Get back within range and wait for the network to automatically show up.
4. Enter the network password to join.
Your Android phone should have a new address and be working as you would expect.
Wi-Fi sleep policy

If you are having persistent Wi-Fi issues, you can set the Wi-Fi sleep policy to Never and
see if your issues stop. With this policy set to Never, it will drain your battery faster, but it
will also keep your Wi-Fi connected on a more consistent basis.

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Resetting wireless adapter Windows 7

• Open the "Control Panel" from the "Start" menu.

• Open a webpage to verify the reset and to test the connection.

• Open the "Control Panel" from the "Start" menu.

• Open a webpage to verify the reset and to test the connection.

Check Your Mac’s WiFi Settings

Open the Network settings in System Preferences

Click the Advanced button to open up more options

Set TCP/IP to DHCP

Rearrange the wireless networks into the desired order

Follow the steps below:

1. Open Network settings under System Preferences

Use the "-" button to remove the WiFi service

Add a new WiFi service

Troubleshooting wireless on Andriod

1. Tap the Menu button on your handset.

4. Tap Wi-Fi settings from the Wireless and Network menu.

5. In the new screen, uncheck Wi-Fi to turn it off.

Forget the network

1. Long press the listed network you want to forget.

2. Tap Forget Network.

4. Enter the network password to join.

Wi-Fi sleep policy

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