Drowning in Jam: How To Conquer "Decision Fatigue."
Drowning in Jam: How To Conquer "Decision Fatigue."
Drowning in Jam: How To Conquer "Decision Fatigue."
Drowning in Jam
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After my first day of work in a new city, I found myself sprawled facedown on the carpet
of my new apartment. I needed to buy a couch, to finish writing assignments from my last
job, to walk the dog—but after deciding which route to take between home and work,
choosing a health insurance plan, and setting up a dozen new account passwords, I was
totally useless. My husband asked me what I wanted to eat for dinner, and I didn’t care,
as long as I didn’t have to think up a menu. It turns out there’s a scientific explanation for
what I was experiencing: decision fatigue.
It may seem liberating to live in a land of infinite choices, but research in decision-
making suggests otherwise. In a classic study, Stanford researchers set up shop at an
upscale grocery store chosen for its “extraordinary selection” of items, including 300
types of jam. One Saturday afternoon, they set up a sampling booth with 24 jams; on the
next Saturday, they did the same but with just six jams.
They found that people did seem to like the idea of having a lot of choices: More
customers approached the 24-jam booth than the six-jam one. But people visiting the 24-
jam booth tended to try only one or two jams—the same number as people in the six-jam
group. When it came to buying jam, people in the hella-jams condition shut down,
exhibiting what researchers call choice paralysis; only 3 percent bought any jam, whereas
30 percent of people in the six-jam booth took home a jar. From this study, the
researchers coined a theory, aptly called choice overload.
The same researchers ran a similar study with chocolates, where people were asked to
choose just one chocolate from either 30 choices or six. They found that people in the 30-
chocolate group were more likely to experience regret about the choice they made. Still
more research has found that repeated decision-making also leads to decreased self-
control.
Making decisions isn’t the only daily activity that can wear you down. It’s what you
aren’t doing that can exhaust you, too. Maintaining self-control takes subconscious
thought and effort—the box of donuts in the break room you’re resisting is a low-level
distraction throughout your day. As one group of researchers put it: “Just as a muscle gets
tired from exertion, acts of self-control cause short-term impairments in subsequent self-
control.” Researchers call this ego depletion, referring to Freud’s “ego”: the moderate,
socially acceptable version of ourselves that mediates between the superego and the id.
Productivity decreases over time, so replenish your depleted ego by indulging your id.
Scientists have tried a variety of tasks to deplete people’s self-control: asking them to
hide their feelings after watching an emotional film, to avoid thinking about a white bear,
or to resist desserts. They found that exerting self-control has effects on even seemingly
unrelated tasks, such as stamina when squeezing a handgrip, whether people can stifle an
inappropriate laugh, and how long they work on solving a frustrating problem.
People who are ego-depleted or decision-fatigued are looking for ways to get out of
having to exert more self-control or make decisions, so they tend to be passive instead of
active. In one cruel study, researchers made a group of participants do an incredibly
pointless and ego-depleting task: Cross out all the instances of e in a document, as long as
it was more than one letter away from another vowel. (Meal is a no; vowel is a no; but
mechanical would be a yes.)
After that mind-numbing labor, participants were told that they would need to watch a
video, but could stop it at any time to watch a clip of Saturday Night Live. The video was
insanely boring—literally footage of a plain white wall. One group had to press a button
to stop the video; the other had to hold down a button to keep watching the video. The
button-pressers watched the boring video for a longer amount of time—in other words,
people were so ego-depleted that even pressing a button felt like a lot of work. No
wonder Netflix’s automatic “play next episode” function is so popular.
Making decisions and exhibiting self-control are unavoidable daily activities; getting
overwhelmed and sometimes making bad, impulsive decisions are occupational hazards
of being human. But simple awareness of how to conserve your limited resources can
help you stay productive throughout the day.
First, get the important things out of the way early on in the day, before you’ve reached
your frustration threshold or gotten distracted by break-room crullers. Checking off your
to-do list when your cognitive resources are fresh is a good strategy for avoiding rash
decisions.
Next, decrease your range of options. This may seem counterintuitive, since it requires
making even more decisions. For instance, if you’re picking a restaurant for an important
lunch meeting, first deciding on a certain part of town or type of cuisine can narrow your
options. Like the participants in the jams study, you’re less likely to be paralyzed by
choice if you have few options instead of dozens.
Once you’ve arrived at a decision, stick with it. Ignore the naysaying voice in your head
asking if this is the mutual fund that will make you the most money in 15 years or if the
route your GPS gave you is the most gas-efficient. Just accept that no decision is ever
completely perfect, and remind yourself that it is the best you can do with the tools you
have in the moment. Second-guessing yourself only requires making more decisions,
which further depletes your cognitive resources. You might also end up happier;
researchers have found that people who “satisfice, “or pick an option that meets
requirements, are more content with their choices than people who try to pick the best
option.
To limit the number of options you can consider, set a self-imposed time limit for
decision-making. If you’re buying a new laptop bag, you could spend an infinite amount
of time studying features and optimizing price and value—but if you give yourself only
five minutes to make a decision, there are only so many bags you can consider. You’ll
save time, and, if the research findings hold up in real life, you’ll be happier with your
decision, too. For less important tasks, consider outsourcing your decision-making. If
you’re wondering whether to hit the gym after work or call a client, let someone else
make the decision for you. I use a simple yes/no generator: Think of a question, hit a
button, and the website spits out a randomly generated yea or nay.
Top Comment
I lived in Germany when the wall came down. East Germans came to visit their relatives
in the west. One of my friends took her cousin to buy shoes at a shop in Frankfurt.
More...
-Johanna25
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After all that decision-making, give yourself a break. Remember that productivity
decreases over time, and try to replenish your depleted ego by indulging your id. Walk
away from your desk. Splurge on a $6 coffee drink. Watch YouTube videos of puppies
on Roombas. Take a long lunch and come back fresh. If self-control is like a muscle,
taking a rest can refuel your supply.
Changing your beliefs may actually make you more productive, too. Some researchers
believe that the notion of ego depletion is all in your head, and that rejecting the idea of
self-control as a muscle can combat its effects. People who instead believe that self-
control is an infinite resource are less likely to show effects of ego depletion—they
actually show increased performance on self-control tests after completing boring, ego-
draining tasks like crossing out e’s from a document. Even weirder, how you feel about
free will also affects your productivity: The more strongly you believe in it, the more
likely you are to enjoy making decisions and to be happy with your choices. My
apologies, readers, but your best bet at boosting your productivity may actually be to
disregard what you’ve learned in this article.