Sentinel System Driver 7.6.0 ReadMe PDF

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Sentinel System Driver Version 7.6.

0
(Windows) ReadMe
This ReadMe file provides information on the Sentinel System Driver installation, features, and where to
report problems.

Who Should Read This Document?


This ReadMe document is intended for users who require Sentinel System Driver for accessing the
Sentinel SuperPro, Sentinel UltraPro, or Sentinel Hardware Keys.

Product Overview
The Sentinel System Driver provides a communication path between your protected application and the
Sentinel key. The device driver can be used for communicating with the following hardware keys:

• Sentinel Hardware Key


• Sentinel Dual Hardware Key
• Sentinel UltraPro Key
• Sentinel SuperPro Key
• Sentinel Pro Key

Problems Corrected in this Release


The following are the enhancements and fixes in this release:

• For Sentinel System Driver, support for Windows 10 Credential Guard and Device Guard has
been added.
• Parallel Drivers installation has been removed from the default installation path. If required, you
can install it from the custom installation path.

Sentinel System Driver Installer Version 7.6.0 (32-bit and 64-bit Windows) ReadMe 1
Installation
This section provides details regarding the installation.

Platforms Supported

• The 32-bit Sentinel System USB Driver runs on Microsoft Windows XP (32-bit),
Windows 7 (32-bit), Windows 8 (32-bit), Windows 8.1 (32-bit) and Windows 10 (32-bit).

• The 64-bit Sentinel System USB Driver runs on Windows XP (64-bit), Server 2008 R2 (64-bit),
Windows 7 (64-bit), Windows 8 (64-bit), Server 2012 (64-bit), Windows 8.1 (64-bit),
Windows 10 (64-bit) and Windows Server 2016 (64-bit).

• The 32-bit Sentinel System Parallel Driver runs on Microsoft Windows XP (32-bit),
Windows 7 (32-bit), Windows 8 (32-bit), and Windows 8.1 (32-bit).

• The 64-bit Sentinel System Parallel Driver runs on Windows XP (64-bit), Server 2008 R2 (64-bit),
Windows 7 (64-bit), Windows 8 (64-bit), Server 2012 (64-bit), and Windows 8.1 (64-bit).

Where Should I Run This Installer?

Run this installer on the system where the hardware key is to be attached or where the software key is to
be installed. This can be a standalone system or a network system (where multiple applications in the
subnet access the hardware keys concurrently).

Installation Notes
Note: Administrator privileges are required for installing this software.

To launch the installer, double-click the Sentinel System Driver Installer 7.6.0.exe provided.

Follow the on-screen instructions to complete the installation.

The Installed Directory Structure

The Sentinel System Driver files are installed at the locations listed in the table that follows.

Component Path Description


On Windows 32-bit:
Sentinel System <OS Drive>\Program Files\Common Files\ Contains SetupSysDriver.exe (the
Driver Safenet Sentinel\Sentinel System Driver driver configuration program) and
several driver-related files.
On Windows 64-bit:
<OS Drive>\Program Files(x86)\Common Files\
Safenet Sentinel\Sentinel System Driver

Sentinel System Driver Installer Version 7.6.0 (32-bit and 64-bit Windows) ReadMe 2
Tips on Using Sentinel System Driver
Using the Driver Configuration Program

Sentinel System Driver contains a configuration program called SetupSysDriver.exe that enables you
configure the driver, if necessary. It also contains an option that enables you to call the original installer
to modify, repair, or remove the installation.

The driver configuration program—SetupSysDriver.exe—can be found in the directory described above.

When you run the driver configuration program, a window is displayed, offering several configuration
choices.

If you only have the USB driver installed, the configuration program will not detect the USB driver if no
USB key is plugged in. This is because the plug-n-play USB driver is only loaded when a key is plugged
in. This differs from the parallel driver, which is always loaded after it is installed, so the configuration
program should always detect its presence.

Add/Repair/Remove Installation

If you select this option, the installer runs the Windows Installer and allows you to modify/repair/remove
the installation. This option is the same as using the Add/Remove Programs option.

Enable/Disable USB Driver Error Log

The Enable USB Driver Error Log button allows you to generate the error log files related to the USB
driver. If Enable USB Driver Error Log is selected and an error occurs with the USB driver while
communicating with the key, the sntlusb.log file is created in the <OS_Drive>.

When clicked, the button toggles to Disable USB Driver Error Log, which you can select to disable
generating the USB error log file.

Sentinel System Driver Installer Version 7.6.0 (32-bit and 64-bit Windows) ReadMe 3
Modify/Repair/Remove Instructions
If you have installed Sentinel System Drivers using its exe file, use the following procedure to
repair/remove it.

1. Open the Control Panel.

2. Double-click Add/Remove Programs to obtain a list of software programs installed on your


system. Look for the Sentinel System Driver Installer’s entry.

3. Click Remove and follow the on-screen instructions. A message may appear asking you to
reboot your system.

Sentinel System Driver Installer Version 7.6.0 (32-bit and 64-bit Windows) ReadMe 4
Obtaining Support
You can contact us using any of the following options:

Business Contacts - To find the nearest office or distributor, use the following URL:
https://sentinel.gemalto.com/contact-us-sm/

Technical Support

To obtain assistance in using Gemalto products, feel free to contact our Technical Support team:

• Customer Support Portal (preferred):https://supportportal.gemalto.com/csm?id=sentinel

• Support Essentials (Contact details, support plans, and policies):


https://supportportal.gemalto.com/csm?id=support_essentials

• For Issues Related to Using the Portal: [email protected]

• Phone:

o AMER: 800-545-6608 (US toll free)

o International: +1-410-931-7520

o EMEA/APAC: https://supportportal.gemalto.com/csm?id=sentinel
Click Contact Us

• E-mail (Use if you cannot submit the technical issue via the portal):
[email protected]

Downloads
You can download installers and other updated components here:
https://sentinelcustomer.gemalto.com/sentineldownloads/

© Gemalto 2019. All rights reserved. Gemalto, the Gemalto logo, are trademarks and service marks of Gemalto and are
registered in certain countries.

SafeNet, Sentinel, SuperPro, and UltraPro are either registered trademarks or trademarks of SafeNet, Inc. All other product
names referenced herein are trademarks or registered trademarks of their respective manufacturers.
Feb. 2019 Revision 1902-3

Sentinel System Driver Installer Version 7.6.0 (32-bit and 64-bit Windows) ReadMe 5

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