II SEMESTER

MBG5201 INFORMATION TECHNOLOGY FOR MANAGERS

Objectives: To acquaint the students with the applications of IT in the business decision making
process. It also introduces basic uses of IT in the day to day activities of an organization.

UNIT I
Information Technology: Application of information technology, uses of information technology,
impact of information technology on business. Information System Resources-Computer basics
(H/w & S/w)

UNIT II
Communication Systems and Networking, - Internet – How internet works -World Wide Web

UNIT III
Word processing with MS word - starting MS word - MS Environment - working with word
documents - working with text - working with tables - checking spelling and grammar - printing
document - creating mailing lists- mail and merge. Making presentation with MS Power point -
starting MS Power point - MS Power point Environment - working with power point - working with
different views - designing presentations

UNIT IV
Concept of spread sheet and MS Excel - starting MS Excel - MS Excel Environment - working with
Excel – workbook. Preparation of charts and graph with excel - working with workbook. Working
with functions – Summary statistics -Macros. Sort and filter commands.-Introduction to SQL.

UNIT V
E- commerce: Infrastructure for e-commerce, communication networks for ecommerce, payment
systems in e-commerce, impact of Ecommerce on Business Information Systems for E- Commerce,
Mobile Commerce, Legal and Ethical Issues in E commerce and M commerce.

TEXT BOOK:

Saxena Sanjay, Chopra P – Computer Applications in Management - Vikas Publishing House, New
Delhi

References:
1. Sanjay Saxsena-A First Course in Computer- Vikas Publishing House.
2. Sanjay Saxsena- MS Office 2000- Vikas Publishing House,
3. Rajaraman, V- Essentials of E-Commerce Technology- PHI Learning
4. S. J. JOSEPH, P. T- E-Commerce : An Indian Perspective- 4th Ed- PHI Learning 5. Laudon
Kenneth and Laudon Jane- Management Information Systems-A Contemporary perspective- PHI
 MBG5202 LEGAL ASPECTS OF BUSINESS

OBJECTIVES: To familiarize the students with important features of law relating to business
namely, Provisions relating to Indian Contract Act, Sales of Goods Act, 1930, GST, Consumer
Protection Act, Arbitration and Conciliation Act, 1996 and an overview of Company Law etc.

UNIT I Indian Contract Act 1872 : General Contracts -- Contract – Meaning – Essential Elements
of a valid contract - Offer and Acceptance – Consideration – Capacity – Consent – Legality of
object –Discharge of Contract – Breach of Contract – Remedies.

UNIT II Special Contracts: Contract of Indemnity and Guarantee: Definition – Bailment, pledge,
mortgage and hypothecation - Contract of Agency: Definition of Agent and Principal – Creation of
Agency – Types of Agents – Rights and Duties of Agent and Principal – Termination of Agency

UNIT III Sale of Goods Act, 1930: Contract of Sale: Essentials – Sale and Agreement to Sell –
Conditions and Warranties: Caveat Emptor – Transfer of Property: Sale by non owners -- Unpaid
Seller – Rights- Indirect taxes- features – GST- Need for GST-salient features- GST council –
functions –GST Legal Framework – Central GST, State GST and Integrated GST – Levy and
collection.

UNIT IV Consumer Protection Act, 1986: Objects – Rights of Consumers –Consumer Disputes –
Redressal Agencies: Consumer Protection Councils. Remedies -- Negotiable Instruments act 1881
– Promisory Notes, Bills, Cheques – Crossing – Endorsement – Holder in due Course -

UNIT V Overview of Companies Act, 2013: Characteristics – Kinds of companies – Incorporation

of Companies – Memorandum of Association – Articles of Association – Company Management
and Company Meetings – Kinds – AGM and EGM – Board Meeting –Essentials of Arbitration and
Conciliation Act, 1996 – Role of Arbitrators and Conciliators – Environment Protection Act, 1986.

TEXT BOOK
Dr V Balachandran, Legal Aspects of Business, Vijay Nichole Publishers, Chennai

References:
1. V Balachandran, Handbook of Company Law, Vijay Nicole , Chennai.
2. Mahendra Singh (1999), Administrative Law, Sweet and Maxwell
3. Dennis Keenan (1988), Mercantile law, Prentice Hall
4. N.D. Kapoor (2018), Mercantile Law, Sultan Chand
5. V.Balachandran (2018), Indirect taxation – GST, Sultan Chand and Sons, New Delhi.
6. Relevant BARE Acts.
 MBG5203 OPERATIONS RESEARCH

OBJECTIVES: The objective of this course is to acquaint the students with applications of
operations research to business and industry. Decision - making is increasingly becoming more and
more complex. This course exposes the students to the significance of various scientific tools and
models that are available in operations research. Use of software in solving problems is expected.

UNIT-I: Stages of Development of Operations Research, Applications of Operations Research,

Limitations of Operations, Introduction to Linear Programming, Graphical Method, Simple Method,
Duality.

UNIT-II: Transportation Problem, Assignment Problem, Inventory Control – Introduction to

Inventory Management, Basic Deterministic Models, Purchase Models, Manufacturing Models
without Shortages and with Shortages.

UNIT-III: Shortest Path Problem, Floyd’s Algorithm, Minimum Spanning Tree Problem,
CPM/PERT, Crashing of a Project network.

UNIT-IV: Dynamic Programming, Capital Budgeting Problem, Shortest Path Problem, Reliability
Problem, Optimal subdividing problems. Game Theory: Two Person Zero-sum Games, Graphical
Solution of (2 × n) and (m × 2) Games.

UNIT-V Introduction to Queuing Theory, Basic Waiting Line Models: (M/M/1):(GD/α/α),

(M/M/1):(GD/N/α), (M/M/C):(GD/α/α), (M/M/C):(GD/N/α), Introduction to queuing system
simulation – Introduction to Basic Replacement Analysis: Economic Life of an Asset.

TEXT BOOKS:

1. P K Gupta & Man Mohan, Problems in Operations Research, Sultan Chand & Sons.
2. Panneerselvam, R., OPERATIONS RESEARCH, PHI Learning Pvt. Ltd., NewDelhi, 2006.

References:
1. Hamdy A. Taha, OPERATIONS RESEARCH – AN INTRODUCTION, Prentice Hall of India,
New Delhi, 2004.
2. Frank S. Budrick, Dennis McLeavy & Richard Mojena, PRINCIPLES OF OPERATIONS
RESEARCH FOR MANAGEMETN; II Ed., Richard D. Irwin Inc., 1988.
3. Hillier and Hillier, Introduction to Management Science, McGraw Hill International, New York,
2005. (2nd Edition)
4. Wagner, Harvey M. Principles of Operations Research, Prentice Hall of India, New Delhi, 2004.
(2nd Edition)
5. Kanti Swarup, et al, Operations Research, Sultan Chand and Sons, New Delhi.
 MBG5204 RESEARCH METHODS FOR MANAGERS

OBJECTIVES: To equip the students with basic understanding of the research methodology and its
application in management.

UNIT I Types, Process & Design of Research: Meaning – Importance- Types of Research – Pure &
Applied, Historical & Futuristic, Analytical & Synthetic, Descriptive & Prescriptive, Survey &
Experimental, Qualitative & Quantitative and Case & Generic Researches – Process of research –
Research problem – Identification, selection and formulation of research problem – Review of
literature- Research Gaps and Techniques – Hypothesis –Types and Formulation.

UNIT II Research design & Sampling: Meaning, Components and Use of Research Design-Census
Vs Sampling- Essentials of a good sampling –Probability and nonprobability sampling methods –
Sample size – Factors affecting the size of the sample – Sampling and non-sampling errors.

UNIT III Sources and Collection of Data: Primary and secondary data – Observation: Types and
Techniques –Interview: Types and conduct – Preparation for an interview – Effective interview
techniques – Schedule: Meaning, Essentials and kinds –Questionnaire: Meaning and types – Format
of a good questionnaire–Scaling techniques: Meaning, Importance, Methods of scale construction-
Validity and Reliability- Pre-testing- Pilot Study.

UNIT IV Processing of Data: Editing, Coding, Classification and Tabulation – Analysis of Data –
measures of Central Value: Arithmetic mean, Median and Mode – Measures of Dispersion: Range,
Quartile Deviation, Mean Deviation and Standard Deviation – measures of Relationship:
Correlation and Regression Analysis – Association of Attributes.

UNIT V Hypothesis testing and Report Writing: Parametric tests: Testing for Means -One way and
Two way ANOVA – Testing of Proportions: One and Two Populations – Chi-square Test - Report
Writing: Meaning, types and contents of research reports –Steps involved in drafting reports –
Principles of good report writing – Lay-out and Features of a Good Research Report- Grammatical
Quality – Language flow- Data Support- Diagrammatic Elucidation- References and Annotations –
Clarity and Brevity of expressions – Inputs for Stylish Report Writing.

Textbook:
T S Wikinson & P L Bhandarkar, Methodology and Techniques of Social Research, Himalaya
Publishers

References:

1. Uma Sekaran & Roger Bougie (2018). Research Methods for Business: A skill building
Approach. Wiley, Seventh edition.
2. Donald R. Cooper , Pamela S. Schindler & J. K. Sharma (2018). Business Research
Methods. McGraw Hill Education, Twelfth edition.
3. Mark Saunders (2011). Research Methods for Business Students. Pearson Education, Fifth
edition.
4. Naresh K. Malhotra & Satyabhushan Das (2015). Marketing Research : An Applied
Orientation. Pearson Education India, Seventh edition.
5. Wayne L. Winston (2017). Microsoft Excel 2016 - Data Analysis and Business Modeling.
PHI Learning Private Limited, First Edition.
 MBG5205 OPERATIONS MANAGEMENT

OBJECTIVES: To introduce the students to the production and operations management function
and stress its importance to the organization in the context of the increasingly competitive situation
and new advancements in operations management practices.

UNIT I
Production as a value addition process – its ingredients – 5 P’s of operations management – Design
function. Plant location – plant layout – Economy of size – Make/ Buy mix, productivity – work
methods, work measurement techniques, capacity measurements.

UNIT II
Vertical Integration – Quality Management, Quality control – Statistical Quality Control (including
process control) TQM – ISO 9000, 14000 and SA 8000 and other international standards – Quality
circles – JIT – Vendor selection and rating – quality problem solving tools- Six Sigma – Service
Quality.

UNIT III
Production Planning and Control – Forecasting – aggregate planning – development of MPS –
capacity planning – shop floor control – Master and detailed schedules, work orders, route sheets,
Job cards etc – Value analysis/engineering.

UNIT IV
Materials Management – Stores management – maintenance management (including reliability
concepts) Inventory Control – P & ! system – safety stocks – ABC – VED – two Bin – EOQ – MRP
– I, MRP II – Inventory records – spare parts management – Concepts of SCM & Logistics.

UNIT V
Computer Based Integrated Manufacturing Systems – CIM, CAM, Robotics, automated material,
FMS, ERP, World class manufacturing – Project Management concepts – PERT/CPM (concepts) –
Gantt Chart-Precedence diagram – Lessons from Japanese and Chinese manufacturing – challenges
due to globalization.

Text Book:
1. Panneerselvam (2012).Production and Operations Management.Prentice Hall India Learning
Private Limited, 3 edition.

References:

2. Jay Heizer, Barry Render, Chuck Munson & Amit Sachan (2017). Operations Management.
Pearson Education, Twelfth edition.
3. Mahadevan B. (2015). Operations Management: Theory and Practice. Pearson Education
India; Third edition
4. Panneerselvam (2012).Production and Operations Management.Prentice Hall India Learning
Private Limited, 3 edition.
5. Krajewski Lee J., Malhotra Manoj K., Ritzman Larry P. & Srivastava Samir K. (2018).
Operations Management: Processes and supply chain. Pearson Education, Twelfth edition.
6. Russel & Taylor (2015). Operations and Supply Chain Management. Wiley; Eighth edition.
 MBG5206 FINANCIAL MANAGEMENT

OBJECTIVES: To make the student understand various concepts in Corporate Finance, to

familiarizes them with techniques in financial management and focus on the institutional framework
of Corporate Finance.

UNIT I Business Finance : Finance function – meaning and scope – objective of financial
management – Financial forecasting – Financial planning – steps in financial planning –
Estimating financial requirements, Role of financial market and financial institutions in
India.

UNIT II Source of Funds : long term – short term and medium term – Equity shares – preference
shares – Debentures and Bonds – Retaining Earnings. Institutional borrowings – Public
Deposits – Lease financing – Venture capital – Commercial paper – Factoring. Working
capital Management : Management of cash, Management of the receivables and
inventory – Inventory Management – Bank financing of working capital.

UNIT III Investment decisions: Capital budgeting process – Selection of projects – Estimation of
cash flows – Project evaluation techniques – Payback period – Accounting rate of return
– NPV method – IRR – Capital rationing – project selection under rationing.

UNIT IV Finance decisions: meaning – structure planning – optimum capital structure – capital
structure theories – Net income approach – Net operating income approach – MM
approach – Traditional approach – Cost of capital – meaning – methods of computing
cost of debt, equity and preference shares – weighted average cost of capital.

UNIT V Dividend decisions: Factors influencing dividend policy – stable dividend policy – cash
dividend – stock dividend – stock split – Dividend models – Walter’s model – Gordon’s
Model – MM Irrelevance Approach.

TEXTBOOK:

1. I M Pandey(2018), Financial Management, Vikas Publishing House

References:
1. Prasanna Chandra, (2017), Financial Management: Theory and Practice, Ninth edition,
McGraw Hill Education.
2.Maheswari S.N., (2019), Financial Management-Principles & Practice, Sultan Chand & Sons
3.Kishore Ravi M., (2016), Financial Management (Taxmann Publications Pvt Ltd
4.Ramesh K. S. Rao, (1989), Fundamentals of Financial Management, Prentice Hall
5. Khan M.Y., Jain P. K (2017), Financial Management, McGraw Hill Education
 MBG5207 ORGANISATIONAL BEHAVIOUR

OBJECTIVES: To equip the students with an essential knowledge base on behavioural dynamics of
organizations with necessary models, tools and techniques to gather, organise and apply information
for diagnosing, predicting and controlling human behaviour and performance in the organisational
content and to develop the basic human relations skills in the prospective manager.

UNIT I Introduction: Definition of OB - Levels of analysis- Contributing disciplines to the

understanding of OB - Historical evolution of OB - Contemporary applications and
challenges of OB - Developing a comprehensive and holistic of OB.
Developing a perspective : Theoretical perspectives of human behaviour psycho-
analytic framework, Behaviouristic framework, Social learning framework, Cognitive
framework - Methods of Collecting behavioural data : observational methods, surveys,
experiments, case studies, interviews, etc. - Development and use of criteria and
predictors; performance outcomes - efficiency and effectiveness.

UNIT II Attention and perception. Factors affecting and perception - Social perception -
Impression formation and management strategies - Applications in organizational setting.
Learning . Definition - Learning theories - Behaviour modification and its
organizational application- Motivation. Definition - Theories of motivation: Content
theories - process theories – Applications- Emotions. Characteristics of emotions -
Causes of emotions - Anxiety and depression - aggression - Job stress - Stress
management techniques - Emotional intelligence -Personality. Definition - Theories -
values, Beliefs, Attitudes - Job satisfaction - Measuring personality typology -
Applications in organizations.
UNIT III Decision Making. Decision making models - Reasoning and problem solving - Factors
affecting decision making - Heuristics - Creativity in decision making - Ethics in
decision making.
Communication. Communication process - Factors affecting communication -
Channels of communication- barriers to effective communication - Improving
interpersonal and organizational communication. Interpersonal dynamics.
Developing interpersonal awareness - Johari Window - Transactional analysis - Empathy
and Assertiveness.
UNIT IV Groups. Definition and classification of groups - Development of groups - group
structure - Roles, norms, and status - Group decision making - Teams - Developing high
performance teams.
Leadership. Definition - Leaders vs. Managers - Leadership theories and models -
Leadership roles and skills - Leadership development.
Power and Politics. Definition - Bases of power - power statics and strategies -
political implications of power. Conflicts. Different views of conflict - conflict process
- Levels of conflict resolution strategies - Negotiation - Developing negotiating skills.
UNIT V Organizational structure and design. Principles of organizational design - patterns of
organizational design - contemporary approaches. Organizational Policies and
Practices. Selection, Training and Development, and performance appraisal.
Organizational Culture. Nature and definition - Effects of organizational culture on
employee performance - Developing and maintaining organizational culture.
Organizational change and development. Forces of change - Resistance to change
- planned change model - Organizational Development.

Text Book:
 1. L M Prasad, Organizational Behaviour, Sultan Chand & Sons

References:

1. Steven P Robbins (2013), “Organisational Behaviour”, Pearson education

2. Fred Luthans (2015), “Organisational Behaviour”, Mc Graw Hill
3. Richard Pettinger (1996), Organisational behaviour, MacMillan
4. Umasekaran (1989), “Organisational Behaviour”, Tata Mc Graw Hill
5. Gerald Kole ( 1995), Organisational Behaviour, Thomson

MBG5208 MANAGEMENT INFORMATION SYSTEMS

OBJECTIVES: To understand the process of information generation and communication,

application development in organizations and understanding about security issues of information
resources
UNIT I
Evolution of MIS: Concepts; framework for understanding and designing MIS in an organization;
MIS and other related disciplines, MIS and Management. Concept of information; definition,
features, types, process of generation and communication; quality and value of information; System
concept; definition, types and characteristics of system- Input, process- output , control.

UNIT II
Structure of MIS: Basic structural concepts: formal and informal information systems; multiple
approaches to the structure of MIS: Operational elements (physical components, process, and
outputs for users), activity subsystems, functional subsystems and decision support – synthesis of
multiple approaches into a conceptual structure for MIS.
UNIT III
Information systems: Transaction Processing Systems, Office Automation Systems, Information
Reporting Systems, Decision Support Systems, Executive Support Systems, expert systems and
Enterprise Resource Planning Systems , Functional Information Systems..
UNIT IV
Systems Development and Implementation: System development methodologies; SDLC
approach; prototyping approach and user development approach- Systems Analysis; systems
Design; Concepts of database and database design; system implementation; management of
information system projects; system documentation – information system audit.
UNIT V
Computer Networks: LAN, WAN; Topologies; Distributed data processing and client/server
computing. Security of information resources; threats to information resources; security systems for
risk management – social and ethical issues of information technology.
Text Book:
Schultheis, Robert and Summer, Mary(2005) Management Information Systems, Tata McGraw Hill,
New Delhi.
References:
1. O’Brien, James A (2004), Management Information Systems, Tata McGraw Hill, New Delhi.
2. George M.Scott (1986): Management Information Systems, McGraw Hill Book Company, New
Delhi.
4. DP Goyal (2014), Management Information Systems, Prentice Hall of India, New Delhi.
5. Kenneth C. Laudon and Jane P. Laudon (2011): Management Information Systems – Managing
the Digital Firm, Pearson Education, New Delhi.