S National & International bodies &

O association
H
Unit 5
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 TAAI
 A group of twelve leading Travel agents
formed the Travel Agents Association of India
(TAAI) in 1951.
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 TAAI is the largest Travel Association of India
H and it is recognized as the voice of the Travel
M and Tourism industry in India

T  In the following years, the Association's

membership has swelled steadily from the
original 12 to approximately 2500 members
consisting of Active, Associate, Allied,
Government and Non-Resident.
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 Active Members
 Travel companies actively involved in the travel business can
S become its active members provided that
 They have an IATA license.
O  Have approval from the Department of Tourism,
H Government of India.
M  Recognized by RBI.
 Recognized by the Ministry of External Affairs.
T
 Functions successfully for at least one or two years.
 Have a good professional reputation
 Have sound financial health.
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 Associate Members
 The associate members of the company are airlines, railways, and
branches of travel agencies.
S
 Associate members are those who support the travel and tourism
O industry in the backend. These are vendors or suppliers of tourism
products.
H
M  The application for the membership is routed through the Regional
Travel Agents Association which make recommendations to the central
T management committee after the due scrutiny.

 The process is essential to protect the name and logo of TAAI and its
membership. The recommendations of the regional committee are
necessary for the membership.
  The primary purpose was
S ➢➢ To protect the interests of those engaged in the
O industry;

H
➢➢ To promote its orderly growth and development; and
M
T ➢➢ To safeguard the rights of the travelling public.
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 Activities of TAAI
 TAAI functions as a powerful platform for interaction of thoughts
and experiences.

S  TAAI helps promote, maintain and stimulate the growth of travel

and tourism in the industry.
O
 TAAI educates and equips the members to meet the challenges of
H tomorrow through conventions and seminars.
M
 TAAI draws the attention of the controlling and regulatory
T authorities in the country and discusses with them the problems
of the industry and works for the survival and betterment of its
members.

 TAAI maintains close contact with world bodies and represents

matters affecting the travel and tourism industry of the country.
  TAAI gathers useful information on travel and tourism
S and disseminates the same to its members for their
guidance.
O
H  TAAI helps develop better understanding among the
M different segments of the travel industry and brings them
T into its fold by offering membership under different
categories.

 TAAI fosters fraternity among its members.

 Pacific Asia Travel Association (PATA
 Largest travel promotional organization in the world. It
promotes travel and tourism to and within the Pacific region
S
O  PATA was established in 1951 in Hawaii.

H
 In 1953 its headquarters were moved from Hawaii to San
M Francisco.
T
 PATA first conference was held on January 1952 in Honolulu and
its first Asian office was established in Manila, the Philippines in
1976
 Aims and Objectives of PATA
 To promote and develop tourism in the Pacific region.
S  To provide timely up-to-date and informed.
 To organize seminars/ conferences for the members.
O
 Build the business of members.
H  To organize training and development programmes for
M members.
T  To promote ethical practices.
 To focus on destination development.
 To take the lead position on travel and tourism industry
issues that need to be addressed.
  To stimulate and develop public-private sector partnership.
S  To improve international understanding and international
O corporation.
 To provide a common forum.
H
 To publish material relating tourism industry.
M
 HR development.
T  Marketing research and statics.
 To provide valuable insights, forecasts, and analysis help
members to make better business decisions.
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T PATA has 95 government state and city tourism bodies, 25 international
airlines and airports, 108 hospitality organizations, 72 educational
institutions, and hundreds of travel industry companies in the Asia Pacific and
beyond.

Thousands of travel industry professionals belong to PATA.

 Roles and Functions of PATA
 PATA conduct research studies on tourism.
S  PATA organize marketing programmes.
O  Provides detailed and up-to-date information.

H  Organize events in the Pacific region.

 Helps in economic development.
M
 PATA helps in the improvement of tourist plants and service
T facilities.
 PATA helps the member countries to introduce a corrective
measure to increase tourist traffic.
 UFTAA
 In the 1960s at the dawn of mass tourism, a few tourism professionals
with great foresight saw the need of a global umbrella organisation for
S the travel agency industry.

O  By merger of Fédération internationale des agences de voyages (FIAV)

and United Organization of Travel Agents' Associations (UOTAA), the
H United Federation of Travel Agents ‘Associations (UFTAA) was formed
M on November 22nd 1966 in Rome.

T  Its first President was an Italian, Giuliano Magnoni, later followed by 24

leading personalities from all parts of the world.

 The federation was later renamed United Federation of Travel Agents´

Associations, still known under the same well-established acronym
UFTAA.
  As a globally recognized body UFTAA is the longest established
negotiating partner with the leading travel and tourism
organisations in the world.

S  Of a special importance is the close co-operation with IATA,

O representing the interest of individual travel agents and as a
partner in the IATA-UFTAA Training Programme.
H
M  Two other organisations with close relationship are the
T International Hotel and Restaurant Association (IH&RA) and the
International Road Union (IRU).

 Also in areas which are more distanced from the daily worries of
travel agents has UFTAA actively been and still is a spokes-person
for the agent´s interest.
  Particularly worth mentioning are the World Tourism
Organisation (UNWTO) through its Affiliate Member
Programme and at various occasions the World Health
S Organisation (WHO), UNESCO, International Chamber of
O Commerce (ICC), International Forum of Travel and Tourism
Advocates (IFTTA) and many more.
H
M  The high-level contacts have enable UFTAA to assist national
T associations in their contacts with authorities and also to help
individual agencies.
 Functions
 To unite and consolidate the Federations of Travel Agents’ National
Associations and to globally enhance the interests of their
members
S 
O  To represent the travel agents’ activities before various world-
wide bodies, governmental authorities and suppliers
H
M  To work towards the adoption of measures that will ease travel for
T the consumer and to offer services to its member federations

 To be an investigation and information Centre supporting the

member Federations’ work and to offer information for
technological development
  To offer, as a voluntary mechanism, an arbitration service
which assists in solving conflicts resulting from commercial
relations for which amicable settlement cannot be reached
S
O  To organize a world congress of travel agents and other
H meetings necessary to the exchange and transmission of
M knowledge.
T
 Mission/Objectives
 UFTAA’s mission is to be an international forum where
S matters affecting the world travel industry are addressed,
representing and defending the interests of incoming and
O outgoing tour operators, travel and tourism agencies before
H the governmental bodies, suppliers and other entities of
M international scope.
T
 It also aims at strengthening its members’ image and
enhances the world travel and tourism industry and a
sustainable tourism.
 IATO – Indian Association of Tour
Operators
 Indian Association of Tour Operators (IATO):- Over
S the year the functions of the travel companies have increased
considerably.
O
H  They are specialized in one product line i.e. tour packaging.
M Today, they are the manufacturers of tourism product and are
T commonly known as ‘tour operators‘.
  to encourage, assist and to protect the interests of tour
operators, the Indian Association of Tour Operators (IATO)
was formed in 1982.

S
 IATO was established in 1982 at the national capital
O Delhi. The association is the representative body of tour
H operators.
M
T
 Objectives and Aims of IATO
 To promote national integration, international welfare, and
S goodwill.
O  To take necessary steps in the promotion, encouragements,
and development of tourism in the country.
H  To develop, promote and encourage friendly feelings among
M the tour operators and travel agents/agencies.
T  To protect the interest of the members.
 To set up and maintain high ethical standards.
 To settle the disputes of the members.
  To communicate and negotiate with chambers of
commerce, IATA, DoT, Ministry of Tourism, and other
organizations in other countries.
 To organize the promotional tour with DoT, Airlines, and
S International Tourism bodies.
O  To institute awards for excellence in the travel trade.
H  To assist students with the scholarship to pursue higher
M education or research for the development of tourism.
T  To undertake such welfare activities as the members cannot
take individually.
 To print and publish information material for the benefit of
members.
 IATO Membership
 Active Members
S  Associated Members
O  Allied Members
H  Honorary Members

M  International Members

T
 Role and Functions of IATO
 Promote national integration and international
S understanding.
O  Acts as an image builder.
 Organizes ‘Farm Tour’ (overseas).
H
 Encourage tourism education and research.
M
 Settle disputes between the members.
T  Protect the members from the mal-practices.
 Provides information
 ASTA – American Society Of Travel
Agents

S  The American Society of Travel Agent (ASTA) is the

O leading and largest professional association of the travel trade
in the travel and tourism industry.
H
M  It was established in 1931 as the American Steamship and
T Tourist Agent Association but In 1945 the association changed
its name to ‘The American Society of Travel Agent Inc.’
  ASTA’s present name was adopted to foster programmers for
S the advancement of the travel industry, promote the ethical
practices and provide a public forum for travel agents.
O
H  It has more than 25000 active members which include 1800
M active and remaining are allied and associate members

T  Active members are the travel agencies and tour

operators whereas allied and associate members are airlines,
hotels, railways, government tourist offices and government
organization.
 Objectives of ASTA
 The main objective of ASTA is the promotion, advancement
S of the interests of members, safeguarding the traveling of
people against frauds, misrepresentation and other unethical
O practices.The other sub-objectives are:
H  To educate and train members.
M  To provide a common forum.
T  To organise travel seminars, conferences and conventions.
 To provide a means of collaboration.
 To publish material relating to the travel industry.
 ASTA Chapters
 The ASTA has 58 chapter including 28 in USA and Canada
S and the remaining 30 chapters are in different countries.
 These are managed by the elected officers and executive
O
committees.
H  The president and chairman of the board are elected by the
M members for two years.
T  The day to day activities is administered by an executive vice-
president assisted by the professional staff.
 Membership of ASTA
 The American Society of Travel Agent (ASTA) is a global
organization which plays an important role in the travel and
S tourism sector.
O
H  ASTA has more than 25000 members which include 18000 active
and remaining are allied and associate members.
M
T  ASTA is organized and managed under New York State
Corporation Law and located in Virginia.

 Anyone related to the travel and tourism sector can apply for the
membership of ASTA. ASTA has two categories of membership.
  Active Members
 Travel and Tourism organizations, firm, and companies which are
S actively involved in the travel business can become its active
O member. Travel agencies and Tour operators are the active
members of the American Society of Travel Agent (ASTA).
H
 Allied and Associate Members
M
 Those organizations, firms, and companies which are not actively
T involved in travel and tourism business but they support in the
backend and plays an important role as the supplier in the travel
and tourism industry. Airlines, hotels, railways, and government
organizations are the allied and associate members of the
American Society of Travel Agent.
 Role and Functions of ASTA
 ASTA helps in professional and technical assistance.
 It offers a common forum for the exchange of ideas.
S  It conducts worldwide market research.
 It helps the governments to formulate tourism policy and
O strategies.
 ASTA protects the tourists from unethical travel trade practices.
H  ASTA conduct research, studies, and publicity for the sound
M development of travel agencies.
 ASTA offers various training and management development
T programmes for senior executives of travel companies.
 ASTA co-operates with all organizations and individuals engaged
in tourism activities, designed to enhance the professional standing
of the travel industry.
S
O  Thank you

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