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    Samsung UN60D7000VFXZA Fast Track Guide (SM) PDF

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    odilonsouza
    This document provides troubleshooting information for a Samsung UN60D7000VFXZA TV. It includes: 1. Instructions for checking the pairing history of QWERTY remotes and Bluetooth 3D glasses. 2. A diagram of the TV's main components and their part numbers. 3. Details on powering on the backlight for troubleshooting, and tips for troubleshooting video and other common problems.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Samsung UN60D7000VFXZA Fast Track Guide (SM) PDF

    Uploaded by

    odilonsouza
    167 views4 pages
    This document provides troubleshooting information for a Samsung UN60D7000VFXZA TV. It includes: 1. Instructions for checking the pairing history of QWERTY remotes and Bluetooth 3D glasses. 2. A diagram of the TV's main components and their part numbers. 3. Details on powering on the backlight for troubleshooting, and tips for troubleshooting video and other common problems.

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    This document provides troubleshooting information for a Samsung UN60D7000VFXZA TV. It includes: 1. Instructions for checking the pairing history of QWERTY remotes and Bluetooth 3D glasses. 2. A diagram of the TV's main components and their part numbers. 3. Details on powering on the backlight for troubleshooting, and tips for troubleshooting video and other common problems.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    167 views4 pages

    Samsung UN60D7000VFXZA Fast Track Guide (SM) PDF

    Uploaded by

    odilonsouza
    This document provides troubleshooting information for a Samsung UN60D7000VFXZA TV. It includes: 1. Instructions for checking the pairing history of QWERTY remotes and Bluetooth 3D glasses. 2. A diagram of the TV's main components and their part numbers. 3. Details on powering on the backlight for troubleshooting, and tips for troubleshooting video and other common problems.

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    © All Rights Reserved
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    You are on page 1of 4

    UN60D7000VFXZA Fast Track Troubleshooting Manual Rev – 8/31/11

    Service Bulletins
    History of Pairing with QWERTY Remote and 3D
    Main PCB SMPS Glasses

    Symptom: Customers are asking for replacement


    LVDS Cable
    QWERTY remote or Bluetooth 3D glasses, even if they
    don’t have defects

    Solution: To prevent, call agent can check the history


    that customer already paired QWERTY remote and 3D
    T-CON glasses. Go to menu, support and select ''''Contact
    Board Samsung'''‘ (flagged for history). Even customers reset
    TV, history still remains

    Wi-Fi Part No. Description


    Module
    BN94-04355N ASSY PCB MAIN;UN60D7000VFXZA

    BN95-00488A PRODUCT LCD;LD600DGD-V1,60 INCH,16:9,N-A

    BN95-00491A ASSY T CON;60" 240HZ,SHARP

    BN96-16787A ASSY STAND P-BASE;PD8000 59


    Support Information FIRMWARE BN96-17116U ASSY CABLE P-FFC;UD7K 60",FFC,474MM,51P,

    BN96-18099N ASSY BOARD P-IR;UD6/7K 60",CT5000-8720N,


    HELP: 1-888-751-4086; 1-866-894-0637 (FE)
    Be sure to check for latest BN96-18153A ASSY HOLDER P-RING;11 LED-TV
    GSPN SW updates. BN96-18232B ASSY BOARD P-TOUCH FUNCTION;UA32D6500,CT
    http://gspn3.samsungcsportal.com/ BN96-19958B ASSY STAND P-GUIDE;UD8000 60,SAMEX,PC+G/

    N/A BN96-19983E ASSY COVER P-MIDDLE;UD6900 60,MABS(CLEAR

    BN96-19988C ASSY STAND P-GUIDE;UD6500 60


    http://my.plus1solutions.net/clientPortals/samsung Description: BN96-20054A ASSY SPEAKER P;6OHM,4PIN,15W,UD7000/8000
    N/A BN96-20110A ASSY COVER P-REAR;UD6500 60,AMERICA,PCM,
    HOT TIPS
    Power On Problems: (see page 2)
    Video Problems: (see page 3)
    Other: If the set loses internet connectivity, the remote control no longer Be sure to check for
    operates, and the 3D glasses will not link to the set, verify power supply
    voltages. If they are normal, replace the main board as that is the only
    latest parts updates.
    commonality between all of the failures.
    UN60D7000VFXZA Fast Track Troubleshooting Manual Rev – 8/31/11

    CN201

    Power-Up Sequence (CN201):


    1. Standby Voltage: Pin 4 (5Vdc)
    2. Power-ON: Pin 2 (Low-Hi voltage transition)
    3. Low Voltages: Pin 1, 3, 7, 9, 11, 12, 13
    4. Backlight On: Pin 10 (5Vdc)

    Forced Backlight-On Mode:


    1. Disconnect Power Cord
    2. Disconnect wire harness from CN201
    3. Re-Connect Power Cord
    4. LED Backlight should immediately turn on
    UN60D7000VFXZA Fast Track Troubleshooting Manual Rev – 8/31/11

    TROUBLESHOOTING VIDEO PROBLEMS


    1. Verify Video Operation
    a) Customer Picture Test (models available)
    b) “On Screen Display” (If OSD ok, source is
    suspected)
    c) Substitute with known good Source (external DVD
    or Signal Generator)

    2. Use Test Patterns in Service Mode


    a) Select an active source signal (HDMI preferred).
    Test Pattern may rely on signal source to appear.
    b) Using customer remote: Mute+1+8+2+Power
    c) Using factory remote: Info+ Factory

    ON SCREEN FAILURE EXAMPLES:

    If Picture & Display errors, its likely a defective 2011 LED TV Test Patterns
    Main Board, LVDS, or T-CON
    1. Select an active source signal (HDMI preferred).
    Test Pattern may rely on signal source to appear.
    Green lines or a green screen likely caused 2. Access Service Mode
    by a defective main board, LVDS, or T-CON
    3. Access SVC
    4. Access Test Patterns
    Vertical or Horizontal Lines are likely a 5. Access Genoa-P (located on Main PCB)
    defective panel, but also T-CON, LVDS, or 6. Check Test Patterns
    Main Board. Use Test Patterns in Factory
    7. If OK, suspect input Source
    Service Mode to determine error location
    8. Access Napoli (located on T-CON Board)
    9. Check Test Patterns
    Pixelization can be caused by the
    main board, but is more
    10. If OK and Genoa-P was not good, suspect Main
    commonly a source error Board or LVDS Cable 3
    UN60D7000VFXZA Fast Track Troubleshooting Manual Rev – 8/31/11

    ALIGNMENTS: Software Upgrade:


    Software Upgrade can be performed by network connection or downloading the latest firmware
    1. Check/Set Option Bytes from “www.samsung.com” to a USB memory device.
    2. Check/Perform Firmware upgrade for all
    repairs -„By USB
    3. Perform reset in Service Mode and Plug & Insert a USB drive containing the firmware upgrade file. DO NOT disconnect the power or
    Play if Main is replaced remove the USB drive until upgrades are complete. The TV will be turned off and on
    4. Inform customer all settings will reset if automatically after completing the firmware upgrade. When software is upgraded, video and
    audio settings you have made will return to their default settings.
    Main PCB is replaced
    NOTE: The displayed menu may differ depending on the model.

    To enter Factory Mode: - By Online


    „
    Upgrades the software using the Internet.
    First, configure your network. If The internet connection doesn’t operate properly, connection
    can be broken, please retry downloading. If the problem still happens, download by USB and
    upgrade.

    - Standby mode upgrade(Off/On)


    A manual upgrade will be automatically performed at selected time. Since the power of the unit
    is turned on internally, the screen may be turned on slightly for the LED product. This
    phenomenon may continue for more than 1 hour until the software upgrade is complete.

    Testing Bluetooth Operation (3D glasses and QWERTY remote):


    Bluetooth communication will automatically activate when the TV is turned on. To test,
    use a cell phone with Bluetooth capabilities, and “SCAN for devices”. If Bluetooth
    communication is working properly, “DTVBluetooth” will appear on the phone. If not,
    suspect Main PCB, or Bluetooth module is defective.

    Message on Cell Phone 4

    Option Bytes

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