Chapter - 1 Background Brief Background

CHAPTER – 1
BACKGROUND
1.1 BRIEF BACKGROUND
The Government of India has been extending support to Youth Hostel Movement since
1966. The Youth Hostels Scheme was formulated as per the guidelines prescribed in the
manual of the International Youth Hostel Federation.
Youth Hostels Scheme has been functioning as a joint venture between the Central and
the State Governments. While the Central Government bears the cost of construction, the
State Governments provide fully developed land free of cost, with water, electricity and
approach road. After construction the Hostels are handed over to the State Governments
for management. The Youth Hostels are looked after by a Warden and the Assistant
Warden, usually, a husband – wife team, who are paid an honorarium of Rs.5,000/- for
both and conveyance allowance of Rs.500/- per month. A special allowance of Rs.500/-
per month is also paid to the team of Warden/Assistant Warden working in the Youth
Hostels located in North-Eastern Region of the country.
The 9th Five Year Plan (Vol-2) under the heading Performance Review of Eighth Plan
mentions that 50 Youth Hostels have already been commissioned by then and 23 were
under various stages of construction.
Further to this, the year-wise financial and physical achievements of Youth Hostels
during the 10th Five Year Plan may be seen in the following Table-1:
Table – 1
Achievements of Youth Hostels in 10th Five Year Plan
Year Budget Estimate Achievements Total No. of

(Rupees in Youth Hostels
Crores)
2002-2003 2.00 1.44 65
2003-2004 2.60 0.19 65
2004-2005 3.00 0.42 65
2005-2006 5.00 4.78 72
2006-2007 5.00 72
Total 17.6 72
Plan Outlay 16.00
The above Table shows that by the end of 10th Five Year Plan, 72 Youth Hostels have
been constructed.
1
1.2 FINANCIAL ALLOCATION DURING 11TH FIVE YEAR PLAN
The Planning Commission has allocated only Rs.12 crores (annex.I) during the 11th Five
Year Plan for the completion of ongoing projects of Youth Hostels and has desired to
discontinue the scheme thereafter.
1.3 EVALUATION OF EXISTING YOUTH HOSTELS
Since, the Government of India has been spending funds on setting up of Youth Hostels
in various States for the last many years. It was decided to evaluate the working of the
existing Youth Hostels so that necessary steps can be taken to bring in improvements
wherever necessary and to decide whether the Youth Hostels Scheme is to be continued
or not. Department of Youth Affairs and Sports, Government of India, entrusted this task
of evaluation of Youth Hostels to Youth Hostels Association of India (YHAI), New
Delhi. However, no funds were released to YHAI to undertake this study.
2
CHAPTER 2
TERMS OF REFERENCE FOR EVALUATION
2 TERMS OF REFERENCE
The broad terms of reference for the evaluation of the study are as under:
2.1 To review the existing approach, strategy, priority of the scheme and suggest changes if
any, for its greater relevance to the youth in present day context.
2.2 To evaluate the outcome of the implementation of the scheme and suggest new areas of
programmes/activities, which may include addition, deletion or merger of the ongoing
programmes and activities to make more employable skill oriented.
2.3 To examine the functio ning of the existing administrative structures and mechanisms,
both at central and state levels, and suggest restructuring, if necessary to delivery
proposed outputs and outcome under the scheme.
2.4 To suggest whether the Scheme needs to be continued in XI Plan or dissolved forthwith.
2.5 In case it is to be continued, then, please indicate your views about:
Need for improvements;

Phasing of Expenditure in the 11th Plan;
Setting of physical and financial milestones/targets for the 11th Plan.
2.6 While framing its recommendations, the Evaluating Agency shall be guided by a realistic
assessment of the resources than can be made available by the Government.
3
CHAPTER – 3
METHODOLOGY
3 The following methodology was adopted to carry out this evaluation study of the Youth
Hostels:
An Evaluation Committee consisting of the following persons was constituted at the

Youth Hostels Association of India, New Delhi:
1. Dr. Harish K Saxena Chairperson

National Chairman
YHA of India
&
President
International Youth Hostel Federation, UK
2. Shri T C Alakh Resource Person

National Treasurer
YHA of India
3. Shri Yog Raj Resource Person

National Secretary
YHA of India
4. Prof. Y L Nangia Member Consultant

Director
Manpower Management Centre
12, DDA Commercial Complex
Munirka
New Delhi 110 067
5. Mrs Nishi Rawat Secretary

Dy. Warden Incharge
International Youth Hostel
New Delhi
Evaluation Committee decided to conduct the study through structured questionnaires.

The following two questionnaires were structured for the purpose:
i) Mystery Shoppers Questionnaire QNR 1(MS)

ii) Evaluation Study of Youth Hostels QNR 2(W)
4
Copies of these two structured questionnaires are placed at Annex.II & Annex.III at the
end of the report. In addition to the questionnaire Mystery Shoppers were asked to take
photographs of the hostel building, entrance, reception area, dining area, kitchen,
rooms/dormitories, bathrooms/toilets, lobby etc. Mystery Shoppers faced the risk of
reaching some hostels in North East India. It also required patience and dedication on
their part as traveling after a long distance they faced the problem of getting
accommodation or found the hostel locked.
The documents of the Government of India indicate that 72 Youth Hostels were set up till
2006-07 which later rose to 78. Out of which 12 hostels are not commissioned yet.
Efforts were made to contact all the 66 Youth Hostels, but only 64 of these could be
reached by the Mystery Shoppers. Mystery Shoppers filled-up information about these
64 Youth Hostels in Questionnaire – I without the knowledge of Warden and staff of
Youth Hostels. This exercise involved a lot of time and expenditure but was worth it as
the information collected has been valuable for the purpose of this study.
Questionnaire -2 was sent to the Wardens of Youth Hostels for completion. In all 43
questionnaires were received back duly completed by the Wardens/Assistant Wardens.
Based on the information, collected through these two questionnaires, the analysis have
been done for each Youth Hostel, State-Wise in the following Chapter.
5
CHAPTER – 4
EVALUATION OF YOUTH HOSTELS
4.1 REPORT BASED ON MYSTERY SHOPPERS QUESTIONNAIRE
Analysis of data of each Youth Hostel State-wise has been done hereunder based on the
information collected through Mystery Shoppers Questionnaire:
STATE: ANDHRA PRADESH
1. Nagarjuna Sagar
Status Positive(P) Negative(N)
1. Distance from the bus terminal 4 Kms P -

2. Was it convenient to reach Hostel Yes P -
3. First Impression from outside Very Good P -
4. Impression about Hostel from inside Good P -
5. Welcome at Reception Counter Good P -
6. Accommodation with facilities
of bed- linen Good P -
7. Cleanliness/Hygiene :
a) Room/Dormitory Good P -
b) Bathrooms/Toilets Good P -
c) Social Area Good P -
d) Horticulture Very Good P -
8. Food:
a) Breakfast None - N
b) Lunch None - N
c) Dinner None - N
d) Recreation Facilities Good P -
e) Security Good P -
f) Internet Facilities None - N
g) Telephone Facilities None - N
h) Any Other Facilities None - -
9. Presence of Receptionist Yes P -

10. Entry in Register of Hostellers No - N
11. Was Receipt issued automatically Yes P -
12. Was Receipt issued on asking N/A - -
13. Was the Bed Neat & Clean Yes P -
14. Anything Bad noticed about:
a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -
d) Lawns/Outside Area No P -
15. Presence of Safaiwala(s) Yes P -

16. Use of Cleaning Material(s) No Reply - -
17. Dormitory – Single or 2-Tier No Reply - -
18. Beds – Wooden or Iron Iron P -
19. Comfort of Mattress Yes P -
20. Bathroom - Cloth hanging arrangement Yes P -
21. Room – Cloth hanging arrangement Yes P -
22. Provision of a Locker Yes P -
23. Was there a Warden or Assistant Warden None - N
24. Was Warden/Assistant Warden
friendly & cooperative N/A - -
25. Cleanliness of Dining area Yes P -
26. Furniture for Hostellers in Dining area Yes P -
27. Interaction with other Hostellers No Reply - -
28. Sign Board of any other office in
Hostel Building None P -
29. Any body staying permanently in Hostel No P -
30. Any forcible occupation of room(s) No P -
31. Conclusion in Brief:

Hostel is good but there is no light either at the gate or outside area. There is darkness all
around the hostel from 6 P.M. onwards. There is no Warden/ Assistant Warden or a
Cook. No food arrangement. No proper register to make entries of Hostellers. There is
one Clerk, two Safaiwalas and one Gardner. Very few Hostellers come to stay at the
Hostel.
2. Secunderabad
1. Distance from the Railway station 4 .5kms P -

3. First Impression from outside Poor - N
4. Impression about Hostel from inside Poor - N
5. Welcome at Reception Counter Good P -.
7. Cleanliness/Hygiene:
b) Bathrooms/Toilets Poor - N
c) Social Area Poor - N
d) Horticulture Poor - N
8. Food:
b) Lunch None - N
c) Dinner Good P -
d) Recreation Facilities Poor - N
h) Any Other Facilities None - N

10. Entry in Register of Hostellers Yes P -
12. Was Receipt issued on asking N/A

a) Bathroom Bad - N
b) Toilets Bad - N
c) Kitchen Bad - N
d) Lawns/Outside Area Bad - N

16. Use of Cleaning Materials None - N
17. Dormitory – Single or 2 -Tier 2 - Tier P -
19. Comfort of Mattress No - N
20. Bathroom - Cloth hanging arrangement No - N
21. Room – Cloth hanging arrangement No - N
22. Provision of a Locker No - N
23. Was there a Warden or Assistant Warden No - N
24. Was Warden/Assistant Warden N/A
friendly & cooperative
25. Cleanliness of Dining area No - N
26. Furniture for Hostellers in Dining area No - N
27. Interaction with other Hostellers Yes P -
Hostel Building No P -
29. Any body staying permanently
in Hostel No P -
Hostel building and its infrastructure is poorly maintained. Taps of bathrooms and door
knobs are missing. Bathrooms were dirty. No sign board of the Hostel around the area.
No Warden/Assistant Warden to look after the Hostel. Only dinner is served, but there is
no food arrangement the whole day.
3. Visakhapatnam
1. Distance from the bus terminal 8 kms P -

3. First Impression from outside Good P -
of bed- linen Very Good P -
d) Horticulture Good P -
8. Food:
b) Lunch None - N
c) Dinner None - N

11. Was Receipt issued automatically No - N
12. Was Receipt issued on asking No - N

a) Bathroom Bad - N
b) Toilets Bad - N
c) Kitchen Bad - N
16. Use of Cleaning Materials No - N
17. Dormitory – Single or 2 -Tier Single P -
21. Room – Cloth hanging arrange ment Yes P -
friendly & cooperative N/A
27. Interaction with other Hostellers No - N
in Hostel No P -
31. Conclusion in Brief

Hostel is good, but its maintenance is poor. There is no Warden/Assistant Warden,
Chowkidar, no Mali, two Safaiwalas only and one Receptionist who stays there and
works day & night. No receipt was issued, the reply was we are not issuing the receipt.
4. Vijayawada

2. Was it convenient to reach Hostel No - N
5. Welcome at Reception Counter No - N
of bed- linen Poor - N
a) Room/Dormitory Poor - N
8. Food:
b) Lunch None - N
c) Dinner None - N
d) Recreation Facilities None - N
e) Security None - N
h) Any Other Facilities
9. Presence of Receptionist No - N
13. Was the Bed Neat & Clean Poor - N

a) Bathroom Very Bad - N
b) Toilets Very Bad - N
c) Kitchen Very Bad - N
d) Lawns/Outside Area Very Bad - N
15. Presence of Safaiwala(s) None - N

16. Use of Cleaning Materials None - N
18. Beds – Wooden or Iron Iron - N
23. Was there a Warden or Assistant Warden None - N
Hostel Building Yes - N
in Hostel Yes - N
30. Any forcible occupation of room(s) Yes - N

Almost everything is negative about this hostel. There is one chowkidar who is running
the hostel, he is staying with his family there. Warden is there but staying in Bangalore.
About 93 local persons are forcefully staying in the hostel for last 49 days. There was no
bed linen, bathrooms were in bad shape, plus the rooms were full of mosquitoes.
5 Tirupati

8. Food:
a) Breakfast Good P -
b) Lunch Good P -
c) Dinner Good P -
f) Internet Facilities Good P -
g) Telephone Facilities Good P -
h) Any Other Facilities Ironing P -

a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

16. Use of Cleaning Materials Yes P -
19. Comfort of Mattress Yes p -
23. Was there a Warden or Assistant Warden Yes P -
friendly & cooperative Yes P -
29. Any body staying permanent ly
in Hostel Yes - N

There is a Warden and a Cook. Food is not made in the Kitchen but meals are arranged
from outside. Outside area is not so clean and there are no trees and plants in spite of the
fact that there is a large open area. However, everything else is positive about this hostel.
6. Warangal

5. Welcome at Reception Counter None - N
of bed- linen None - N
a) Room/Dormitory None - N
b) Bathrooms/Toilets None - N
c) Social Area None - N
d) Horticulture None - N
8. Food:
b) Lunch None - N
c) Dinner None - N
13. Was the Bed Neat & Clean No - N

a) Bathroom Bad - N
b) Toilets Bad - N
c) Kitchen Bad - N
15. Presence of Safaiwala(s) No - N

17. Dormitory – Single or 2 -Tier - - -
18. Beds – Wooden or Iron - - -
19. Comfort of Mattress - - -
20. Bathroom - Cloth hanging arrangement - - -
21. Room – Cloth hanging arrangement - - -
22. Provision of a Locker - - -
25. Cleanliness of Dining area
26. Furniture for Hostellers in Dining area
27. Interaction with other Hostellers
Hostel Building
in Hostel
30. Any forcible occupation of room(s)

A lot of people are aware about the Hostel, because it is near the bus stand. However, no
hosteller is allowed to stay in the Hostel. It is a poorly maintained hostel and its
infrastructure is in bad shape. There is no Warden/Assistant Warden to actually look
after the hostel as the warden has been on leave for last few months. An employee of
Youth Services is managing the hostel and keeping about 40-50 girls and boys in the
hostel in an unauthorized way. Food is also provided to them. Mystery Shopper could
fill up this questionnaire with the help of some body.
STATE: ARUNACHAL PRADESH
7. Papumpare

2. Was it convenient to reach Hostel Yes p -
5. Welcome at Reception Counter Poor - N
8. Food:
b) Lunch - - -
c) Dinner Good P -
e) Security Poor - N
12. Was Receipt issued on asking Yes P -

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N
d) Lawns/Outside Area Yes - N

18. Beds – Wooden or Iron Wooden P -
19. Comfort of Mattress
friendly & cooperative No - N
in Hostel No P -

The Hostel has a very impressive building, but there are no sign boards or Reception
Area. Maintenance and other facilities are poor. Youth Hostel is being utilized as a Guest
House. Only State Government sends its guests or officials.
STATE: ASSAM
8. Guwahati
1. Distance from the bus terminal 0.5 kms P -

8. Food:
a) Breakfast Poor - N
b) Lunch Poor - N
c) Dinner Poor - N
f) Internet Facilities No - N
g) Telephone Facilities No - N

a) Bathroom Bad - N
b) Toilets Bad - N
c) Kitchen Bad - N

18. Beds – Wooden or Iron -
in Hostel No P -

Hostel is being run by the District Sports Authorities, as they have occupied the premises
and cater only to sports persons. The building and infrastructures are not maintained
properly and needs massive renovations. A person from District Sports Authority is
posted as a Warden, but he has not joined his duties.
9. Tezpur
Conclusion in Brief:
Questionnare could not be filled up. Although the Hostel is ideally located, but it was
found locked. Even a Chowkidar was not there. After enquiring from the neighborhood
of the hostel, it was revealed that the Warden Lt. Col Lama does not stay there and visits
the hostel when some body is staying there.
STATE: BIHAR
10. Patna
1. Distance from the Railway Station 1kms P -

c) Social Area Very Good P -
8. Food:
a) Breakfast N/A
b) Lunch N/A
c) Dinner N/A
d) Recreation Facilities N/A
e) Security N/A
f) Internet Facilities N/A
g) Telephone Facilities N/A
h) Any Other Facilities N/A

10. Entry in Register of Hostellers
12. Was Receipt issued on asking

a) Bathroom Bad - N
b) Toilets Bad - N
c) Kitchen Bad - N

in Hostel No P -

The Hostel is situated in the heart of the city. However, due to non-availability of water,
nobody stays there. Hostel and infrastructure are not maintained properly.
STATE: GOA
11.. Pedden/Mapusa

4. Impression about Hostel from inside Very Good P -
5. Welcome at Reception Counter Very Good P -
a) Room/Dormitory Excellent P -
b) Bathrooms/Toilets Excellent P -
c) Social Area Excellent P -
d) Horticulture Excellent P -
8. Food:
b) Lunch None - N
c) Dinner None - N
d) Recreation Facilities Very Good P -
e) Security Very Good P -
f) Internet Facilities Very Good P -
g) Telephone Facilities Very Good P -
h) Any Other Facilities - - -


a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

in Hostel Yes - N

There was no signboard of the hostel. One room was occupied by SAI Training Centre,
for their office and 5 Dormitories as training centre for girls. There were girls from STC
who were staying there for more than 5 years. 5 Dormitories were available for hostellers.
Food was only supplied to them. Garden is well maintained.
12. Miramar/Panaji Status Positive(P) Negative(N)

8. Food:
a) Breakfast Not available Canteen closed
b) Lunch
c) Dinner


a) Bathroom No P -
b) Toilets No P -
c) Kitchen

17. Dormitory – Single or 2 -Tier
18. Beds – Wooden or Iron
in Hostel No P -

The Hostel is well located with good network of buses. There was no Warden/Assistant
Warden. No Food arrangements because the Canteen and Dining area were closed.
STATE: GUJARAT
13. Gandhinagar

8. Food:
b) Lunch Good P -
c) Dinner Good P -
f) Internet Facilities Poor - N


a) Bathroom Bad - N
b) Toilets Bad - N
c) Kitchen Bad - N
d) Lawns/Outside Area Good P -

in Hostel No P -

There was no Receptionist. Warden was looking after the work of reception. Hostel
building needs renovations such as wall plaster and painting etc. Poor electrification.
Food was served from outside which was very expensive.
STATE: HARAYANA
14. Gurgaon

Questionnaire could not be filled up as the Hostel was locked and no staff/hostler was
available. Even after waiting for more than one hour no body came. There is a sign
board “Office of The Youth Coordinator, Nehru Yuva Kendra Sangthan and Yuva
Awas”, Gurgaon, Ministry of Youth Affairs and Sports, Government of India. From
outside, the hostel was very dirty.
15. Pipli/Kurukeshtra

8. Food:
b) Lunch Poor - N
c) Dinner Poor - N
g) Telephone Facilities Poor - N
h) Any Other Facilities Poor - N

a) Bathroom Bad - N
b) Toilets Bad - N
c) Kitchen Bad - N

in Hostel No P -

Almost everything is negative about this hostel. The premises is occupied by Nehru Yuva
Kendra, Kurukshetra. The Coordinator of this organization is looking after the work, as
Warden of Youth Hostel. Though there is a Safaiwala, he is not performing his duties
properly. Whole Hostel is very dirty. Sewage problem is also there. Visitors are not
properly attended.
16. Panchkula

8. Food:
a) Breakfast Very Good P -
b) Lunch - - -
c) Dinner Very Good P -


a) Bathroom Bad - N
b) Toilets Bad - N
c) Kitchen Good P -

in Hostel No P -
Deputy Director (Sports) has the additional charge to look after the Hostel as a part-time
Warden. He does not sit in Warden’s Office. Receptionist was cooperative. Hostel’s
Lawn was rented to a marriage party and there was loud music going on up to 1 A.M..
No bolts inside the doors of bathrooms, no water in the wash basin taps.
17. Bhiwani

3. First Impression from outside Excellent P -
8. Food:
a) Breakfast
b) Lunch
c) Dinner
d) Recreation Facilities
f) Internet Facilities
g) Telephone Facilities

a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

in Hostel No P -

Office of Nehru Yuva Kendra is running from the Hostel. They have there Sign Board
also. Food is not provided.
STATE: HIMACHAL PRADESH
18. Bilaspur, Jabli

1. Distance from the bus terminal 5 Km P -

5. Welcome at Reception Counter No - N
8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner No - N
d) Recreation Facilities No - N
h) Any Other Facilities No - N

a) Bathroom Yes P -
b) Toilets Yes P -
c) Kitchen No - N
d) Lawns/Outside Area Yes P -

16. Use of Cleaning Material(s) No - N
17. Dormitory – Single or 2-Tier Single P -
19. Comfort of Mattress Poor - N
friendly & cooperative - - -

In this hostel only on room is for Youth Hostel. Uncomfortable, dirty & unsafe. The
other area or the Hostel Building is used by Nehru Yuva Kendra & Grameen Labs.
19. Dalhousie

a) Room/Dormitory Very Good P -
b) Bathrooms/Toilets Very Good P -
8. Food:
b) Lunch N/A - -
f) Internet Facilities Very Good P -
h) Any Other Facilities N/A

12. Was Receipt issued on asking - - -

a) Bathroom Yes - N
b) Toilets No P -
c) Kitchen Yes - N

16. Use of Cleaning Material(s) No - N
17. Dormitory – Single or 2-Tier Both P -
18. Beds – Wooden or Iron Both P -

The hostel building, accommodation & staff are very good. In bathrooms water drainage
need repairing. In between Bus-Stop to hostel there should be two three sign boards of
the Hostel
STATE: JAMMU & KASHMIR
20. Jammu

8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner No - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

17. Dormitory – Single or 2 -Tier No - N
18. Beds – Wooden or Iron N/A
19. Comfort of Mattress N/A
in Hostel No P -

Hostel building from outside is very beautiful. However, there are no facilities available.
No office of Warden, No Reception or Receptionist. 200 Students were staying there on
floor accommodation. They were only provided with a Dari nothing else. The whole
area, rooms, bathrooms were dirty, and with broken window-panes.
21. Kud/Udhampur

8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner No - N

a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

Hostel Building No - N
in Hostel No - N
30. Any forcible occupation of room(s) No - N

Hostel is big and nice, but inside the forest. It is not properly maintained.
There is a Warden but he stays in Jammu. If any group comes, he makes arrangement for
them from there itself. Only Chowkidar is there, who is looking after the Hostel. There
is no arrangement for food. Though we paid Rs 200 for one night, but no receipt was
given.
STATE: KARNATAKA
22. Hassan

8. Food:
b) Lunch None - N
c) Dinner None - N
g) Telephone Facilities Yes P -

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen N/A

in Hostel Yes - N

There is a Warden in this Hostel namely Mr. M.N. Natarajan, but he was not available
there. One Gardener is running and maintaining the hostel. No proper Reception at the
entrance of the Hostel. The office room is located quite inside. Kitchen is spacious but
no arrangement for cooking. For female inmates, arranging food from a distant place is a
problem.
23. Mysore

c) Social Area Very good P -
8. Food:
b) Lunch Good P -
c) Dinner Good P -


a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

18. Beds – Wooden or Iron P -
in Hostel No P -

Excellent Hostel, pleasant outdoor atmosphere, very well maintained, good hospitality.
Good recreation.
24. Thirtharameshwar/Devengere
1. Distance from the bus terminal 40 kms - N

8. Food:
b) Lunch Poor - N
c) Dinner


a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N
in Hostel No P -

Hostel has good location, but neither Warden nor a Receptionist was available there. No
proper maintenance, no good transport facility. No food arrangement. They charge
Rs 20/- per day , but nobody is there to issue the receipt.
STATE: KERALA
25. Kakkanad Rout/Kochi


8. Food:
b) Lunch Poor - N
c) Dinner Poor - N


a) Bathroom No P -
b) Toilets Yes - N
c) Kitchen No P -

17. Dormitory – Single or 2 -Tier P -
23. Was there a Warden or Assis tant Warden Yes P -
in Hostel No P _

Cleaning was poor. Maintenance of rooms and beds was bad. Electrical fittings were
poor. Toilet and bathroom floors were dirty. Food arrangement was poor.
26. Kozhikode

8. Food:
b) Lunch Poor - N
c) Dinner Poor - N
f) Internet Facilities N/A - N


a) Bathroom No P -
b) Toilets No P -
c) Kitchen Yes - N

17. Dormitory – Single or 2 -Tier P -
in Hostel No P -

Hostel building was good. Maintenance of rooms, beds and garden was very poor. Food
arrangement was poor.
27. Veli/Thiruvananthapuram

8. Food:
b) Lunch Poor - N
c) Dinner Poor - N


a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

27. Interaction with other Hostellers No P -
in Hostel No P -

Hostel has spacious area and is locally adjacent to backwater and is also surrounded by
greenery with serene atmosphere. However, it is poorly managed. There are two
Watchman who look after the hostel and serve the inmates. Food arrangement is poor.
There is no Warden/Assistant Warden. The visitors are very few. There are 44 beds
spread over 8 rooms. The telephone facility is only being used by the staff.
STATE: MADHYA PRADESH
28. Bhopal
1. Distance from the Railway station 4 kms P -

8. Food:
a) Breakfast N/A - N
b) Lunch N/A - N
c) Dinner N/A - N
h) Any Other Facilities (Parking) Good P -


a) Bathroom No P -
b) Toilets No P -
c) Kitchen N/A

18. Beds – Wooden or Iron Both P -
in Hostel No P -

The Hostel is properly maintained except the garden. The kitchen facility is not available.
However, the market is at a walking distance from the Hostel, where plenty of food is
easily available. There is Solar Heating system arrangement in the Hostel.
29. Jabalpur

6. Accommodation with facilities Good P -
of bed- linen
8. Food:
b) Lunch None - N
c) Dinner None - N
h) Any Other Facilities Parking Good P -


a) Bathroom No P -
b) Toilets No P -
c) Kitchen N/A

in Hostel No P -

Jabalpur Youth Hostel is in the heart of the city and has a easy approach from the bus
terminal as well as from railway station. Toilets and rooms need repairs. There is no
food arrangement. In front of the hostel a beautiful garden can be made.
.
STATE: MAHARASHTRA
30. Aurangabad

8. Food:
b) Lunch
c) Dinner Good P -
h) Any Other Facilities Parking Good P -


a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

16. Use of Cle aning Materials Yes P -
in Hostel No P -
Aurangabad is a Tourist/Historical place. Lots of hostellers/tourists visit this place.
Hostel building needs proper renovation. Proper maintenance of the garden is also
needed. Internet and locker facility should be provided.
31. Buldana
1. Distance from the bus terminal 3.5 Kms P -

b) Bathrooms /Toilets Poor - N
8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner
e) Security No - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

16. Use of Cleaning Materials No -
17. Dormitory – Single or 2 -Tier No - N
18. Beds – Wooden or Iron No - N
in Hostel Yes - N

Almost everything is negative about this hostel. There is no Warden/Assistant Warden.
The Hostel building is newly constructed, but basic infrastructure for a Hostel is not
available, no beds, no food, nothing at all. There are two NGO Offices in the premises:
1). Matrubhumi Foundation and 2). Bharat Scouts and Guides. Office bearers and staff
of these NGOs are there.
STATE: MANIPUR
32. Imphal

4. Impression about Hostel from inside
8. Food:
b) Lunch None - N
c) Dinner None - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

18. Beds – Wooden or Iron P -
friendly & cooperative N/A - N
in Hostel No P -

The building of the Youth Hostel is very impressive, but there is no Food and other
facility available. There is a Warden but he is staying somewhere else and rarely visits
the hostel. Receipt book is with him. Money is received by the Caretaker who is the
only person there. There is a sing Board of “Agent for Social Change ” (ASOC) at the
hostel.
33. Ukhrool

b) Bathrooms /Toilets Poor - N
8. Food:
b) Lunch None - N
c) Dinner None - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

in Hostel Yes - N

This Youth Hostel is located in the remotest part of the State. There is no Youth Hostel
Member in Ukhrool. Building, rooms, bathrooms, toilets and garden are in a very bad
shape and need urgent repair. There is no food arrangement. Warden’s residence is
occupied by “Department of Youth Affairs and Sports, Manipur”. He is living in a single
room. Hostel has no boundary wall, therefore no security.
STATE: MEGHALAYA
34. Shillong

5. Welcome at Reception Counter Good p -
8. Food:
b) Lunch - - -
c) Dinner Good P -


a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen - - -

in Hostel No P -

Hostel is properly maintained and gives good impression at first sight, but inside
bathroom and toilets are very dirty. Lunch is not served. Breakfast arrangement is very
poor.
35. Tura
Questionnaire could not be filled up, as entry was not allowed. The Youth Hostel
building was occupied by the extremists with the knowledge of the State Government.
They have full control of the Hostel and they are armed also, so nobody can enter the
Hostel premises. They were fully armed and hostile.
STATE: MIZORAM
36. Luangmual, Aizwal

1. Distance from the bus terminal 06 P -

4. Impression about Hostel from inside Excellent P -
5. Welcome at Reception Counter Excellent P -
8. Food:
b) Lunch Good P -
c) Dinner Good P -
h) Any Other Facilities Yes P -


a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

16. Use of Cleaning Material(s) Yes P -

This hostel is located at the outskirt of the city. If transportation is good occupancy will
increase. In every aspect hostel is very good. Internet facility should be provided. To
boost Warden/Assistant Warden some type of activity is necessary
STATE: NAGALAND
37. Dimapur
Questionnaire could not be filled up, as the Hostel of Dimapur is non – functional. On
enquiry, it was found that since April 2007 “The Global Open University, Nagaland” is
having its office in the hostel premises.
38. Mokokchung
This Hostel building has no facility. There is one Chowkidar who is staying with his
family in two rooms of the hostel. Cement was being stored by a local Contractor in the
hostel building for a nearby construction.
STATE: ORISSA
39. Gopalpur
1. Distance from the railway station 20 Kms P -

8. Food:
b) Lunch Good P -
c) Dinner Good P -
g) Telephone Facilities N/A - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

in Hostel Yes - N

Hostel building is nice. However, maintenance of rooms, bathrooms and toilets is not
good. There is no Receptionist. Garden is not well maintained. Hostellers were not
satisfied with the conduct of the Warden. Mostly, NGOs occupy the hostel.
40. Jashipur

8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner No - N
e) Security No - N
a) Bathroom No P -
b) Toilets No P -
c) Kitchen Yes - N

in Hostel Yes - N
30. Any forcible occupation of room(s) - - -

The Hostel is run by a Safaiwala. The Warden is staying at Baripada and visiting the
hostel once or twice a month. There is no food arrangement. In Room No 6 and 11 two
persons are staying permanently. Building is generally rented out to private parties.
41. Puri

8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner No - N


a) Bathroom No P -
b) Toilets Yes - N
c) Kitchen N/A - N

in Hostel Yes - N

The Hostel building is in a bad shape. It needs repairing and maintenance such as white
washing, painting, woodwork repairs, switch board, electrical fittings. The toilets are
dirty and smell badly. Behind the Youth Hostel, there is a big nala which is a breeding
place for mosquitoes and the smell is very bad. A Sand Artist, Mr Sudhansu Pradhan is
staying there for last 3 years. Warden is neither staying there nor coming regularly. No
food, no hot water, no sign board of the Hostel.
STATE: PUNJAB
42. Amritsar
Amritsar Youth Hostel is functioning as a bus terminal for Delhi –Lahore bus services.
Two buses were parked in the Hostel premises. Punjab Police Security Gua rds were on
duty at the gate of the Hostel. This was the only information collected as the Hostel was
heavily guarded. Questionnaire could not be filled up as entry was not allowed.
43. Patiala

8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner No - N
e) Security No - N
13. Was the Bed Neat & Clean Yes P N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

in Hostel Yes - N

Warden is working there only from 10 A. M .to 5 P..M. on working days. All other time
only Sweeper and Watchman look after the hostel, but they too are not easily available.
Only a rough receipt on plain paper is issued. Toilets, bathrooms, urinals are dirty. No
provision for food at all. There is an office of the Assistant Director, Youth Affairs,
Government of Punjab in two rooms of the Hostel. Punjab Police stayed there for five
years.
44. Rupnagar/Ropar
1. Distance from the bus terminal 100 mts P -

8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner No - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

in Hostel No P -

Caretaker looks after the hostel work but he too is not easily available. There was no
provision for food. .In the Youth Hostel there is an office of “Department of Youth
Services, Punjab”. The Warden is Coordinator of the Nehru Yuva Kendra, Rupnagar, so
he is busy in the activities of the Kendra and not attending to the duties of the Warden. In
dormitory, people were smoking. Electricity was being misused.
45. Sangrur
Questionnaire could not be filled up as there is no hostel activity. There is an office of
“Directorate of Youth Services, Punjab” in the Youth Hostel building.
STATE: PONDICHEERY
46. Muthialpet

8. Food:
a) Breakfast
b) Lunch
c) Dinner

a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

25. Cleanliness of Dining area - - -
in Hostel No P -

Hostel is good. Warden/ Assistant Warden was very rude. Mystery Shopper was not
allowed to stay there and was insulted to leave the hostel. Warden does not know
English. No receptionist, no food arrangements. Hostel was rented out to a marriage
party.
STATE: RAJASTHAN
47. Jaipur

4. Impression about Hostel from inside Excellent P -
8. Food:
b) Lunch Very Good P -
f) Internet Facilities
g) Telephone Facilities

13. Was the Bed Neat & Clean Excellent P -

a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

in Hostel No P -

Youth Hostel of Jaipur was very good. Very neat and clean. Its garden was beautifully
maintained. Bhola Shankar the Receptionist and Mr Rana the Warden were very
cooperative and kind hearted.
48. Jodhpur

8. Food:
a) Breakfast - - -
b) Lunch Good P -
c) Dinner - - -
f) Internet Facilities - - -
g) Telephone Facilities - - -
a) Bathroom No P -
b) Toilets No P -
c) Kitchen Yes - N

16. Use of Cleaning Material(s) Yes P -
24. Was Warden/Assistant Warden No - N
friendly & cooperative

The hostel building is good but hostel management is very poor. Only lunch is provided.
You can meet Warden/Assistant Warden at night only as he is not ava ilable in the day
time.
Any body can stay in the hostel, Membership card is not required.
STATE: SIKKIM
49. Namchi

8. Food:
b) Lunch
c) Dinner

11. Was Receipt issued automatically
13. Was the Bed Neat & Clean So So P -

a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

Hostel Building Yes P -
in Hostel Yes - N
Good Hostel with nice building. Namchi is a famous tourist place. There was a Sign
Board of “Sports Authority of India ” with Sign Board of Youth Hostel on the main gate.
SAI officials were staying there. There was water crisis. Maintenance was not proper.
There was no Warden/Assistant Warden. No food arrangements.
50. Gangtok

8. Food:
b) Lunch Good P -
c) Dinner Good P -


a) Bathroom No P -
b) Toilets No p -
c) Kitchen No P -

in Hostel No P -

Newly started Hostel and it is running well. There is a need to popularize this hostel.
However, Warden/Assistant Warden was not there.
STATE: TAMIL NADU
51. Chennai Status Positive(P) Negative(N)

8. Food:
a) Breakfast
b) Lunch
c) Dinner


a) Bathroom Yes - N
b) Toilets No P -
c) Kitchen No P -

in Hostel No P -

This a very good Hostel, excellent Garden, a big stage for cultural programmes, nice
kitchen garden. Some rooms need painting, bathroom pipes need repairing and internet
facility is required. There is no food arrangement.
52. Madurai

8. Food:
b) Lunch Poor - N
c) Dinner Poor - N


a) Bathroom Yes - N
b) Toilets No P -
c) Kitchen Yes - N

in Hostel No P -

Hostel is good. Kitchen is locked, no food arrangement. Bathrooms need cleaning and
there is Mosquito menace.
53. Thanjavur

of bed- linen Excellent P -
8. Food:
a) Breakfast
b) Lunch
c) Dinner

a) Bathroom No P -
b) Toilets No P -
c) Kitchen
d) Lawns/Outside Area

in Hostel No P -

The Hostel is clean, tidy and comfortable. Youth Hostels sign Board is in Tamil so there
is need of a board in English. There is no food arrangement, no dining room, no furniture
for the dining room. A tourist map is needed there and internet facilities.
54. Trichy

8. Food:
a) Breakfast
b) Lunch
c) Dinner


a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen

in Hostel No P -

Hostel building is nice and situated in an excellent airy place. The room walls need some
maintenance. Toilets are clean but the doors are broken. There is no kitchen facility.
STATE: UTTAR PRADESH
55. Agra Status Positive(P) Negative(N)
1. Distance from the railway station 0.5 Kms P -

8. Food:
b) Lunch
c) Dinner
h) Any Other Facilities- Parking Excellent P -


a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -
in Hostel No P -

Everything is excellent and impressive. Place is environment friendly Warden was
cooperative. Lunch and dinner is only provided if there are more than 10 persons.
Electric switches were broken.
STATE: UTTARAKHAND
56. Mussorie Status Positive(P) Negative(N)

of bed- linen
a) Room/Dormitory
8. Food:
a) Breakfast
b) Lunch Excellent P -
c) Dinner
f) Internet Facilities Excellent P -
g) Telephone Facilities Excellent P -
11. Was Receipt issued automatically
13. Was the Bed Neat & Clean

a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

16. Use of Cleaning Materials
21. Room – Cloth hanging arrangement
22. Provision of a Locker
in Hostel No P -

The infrastructure and cleanliness of the hostel is excellent. The lower dormitories are
stinking as the ground sewage pipe goes under the gallery. Warden of the Hostel did not
allow me to take photographs. Did not stay there because no dormitory/room was
vacant. There was a group of students staying there. No Receptionist.
57. Nainital Status Positive(P) Negative(N)

8. Food:
a) Breakfast N/A
b) Lunch
c) Dinner
13. Was the Bed Neat & Clean Yes p -

a) Bathroom Yes - N
b) Toilets No P -
c) Kitchen No P -

23. Was there a Warden or Assis tant Warden Yes P -
in Hostel No P -

The Hostel is situated at a very good place and near to the nature. There is sufficient
need to keep the bathrooms and toilets clean. There was not sufficient gardening around
the hostel. A driveway is also needed to reach the main entrance from the gate. No food
arrangement. Infrastructure and other facilities were poor.
58. Uttarkashi Status Positive(P) Negative(N)

8. Food:
a) Breakfast No - N
b) Lunch No - N
c) Dinner No - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

Hostel Building No - N
in Hostel No - N
30. Any forcible occupation of room(s) No - N

The infrastructure of the Hostel is very good . Except two local Security Guards, who are
staying in the hostel, no other staff is there. Stayed there for two days without paying
anything, so no receipt was given. One of the Security Guard opened a room for me
where there was no bed. All the furniture is dumped and locked in a room. At present
hostel is just in an haunted place and is used as a store for the “Youth and Sports
Department”. There is no Warden/Assistant Warden.
STATE: WEST BENGAL
59. Jinguti/Belkash/Burdwan Status Positive(P) Negative(N)

8. Food:
b) Lunch Poor - N
c) Dinner Poor - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

in Hostel Yes - N

Burdwan Youth Hostel is in a very beautiful planned building, but because of improper
maintenance for so many years the total building is damaged. It is vacant building
without any staff. No hosteller has stayed there during last three years. Ex-Warden
Mr. Subal Chandra Das was staying there in a room.
60. Churulia/Burdwan Status Positive(P) Negative(N)

8. Food:
b) Lunch Poor - N
c) Dinner Poor - N

a) Bathroom Yes - N
b) Toilets Yes - N
c) Kitchen Yes - N

in Hostel Yes - N

Burdwan Youth Hostel is in a very beautiful planned building, but because of improper
maintenance for so many years the total building is damaged and ransacked. It is vacant
building without any staff. though Warden is posted there, but he is not there. No
hosteller since five years. Two Primary Teachers and one State Government Employee
are staying permanently in the Hostel Rooms.
61. Darjeeling Status Positive(P) Negative(N)

8. Food:
b) Lunch
c) Dinner


a) Bathroom No P -
b) Toilets No P -
c) Kitchen No P -

22. Provision of a Locker No - -
in Hostel No P -

The Hostel is situated in a good place. Staff is very cooperative. There is permanent
water crisis. Most of the time hostel rooms are forcefully occupied by local hill council
people. The residence of Mr Subhash Ghissingh, leader of Hill Council, is nearby, so
visitors or hostellers are under close watch of Ghissing’s people.
4.2 REPORT BASED ON WARDEN’S QUESTIONNAIRE
The data analysis of the information collected through Warden’s Questionnaire is

presented below:
STATE: ANDHRA PRADESH
1. Triputi
Status
1. Date/Year of starting Youth Hostel 19.10.1996

2. Warden’s Name & Date of joining Capt. Abdul Salem (Retd.)
3. Is honorarium paid to you sufficient No
4. Are you staying in Youth Hostel campus Yes
5. Is your wife also staying in Y.H. campus Yes
6. Facilities/Infrastructure in Youth Hostel:
a) No. of Beds 60
b) Ladies Dorm./Gents. Dorm. 2/4
c) No. of Bathrooms/Toilets 15/13
d) Reception counter Yes
e) General Information Available
f) List of Important Phone Nos. Available
g) Display of Rules & Regulations Yes
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
k) Recreation Centre Yes
l) Internet Yes
m) Other facilities Yes (But not specified)
7. Is there any Hostel Management Yes

Committee (HMC)
8. HMC meetings held during last 3 years One each in 2005 & 2006.
None in 2007 till obtaining
questionnaire in Nov. 2007.
9. Staff position at Youth Hostel Receptionist-cum-clerk – 1

Watchman/Caretaker -1
Part-time Sweepers – 3
10. Kitchen facilities Yes

11. a) Charges for Breakfast Rs. 11/- (including tea)
b) Lunch Rs. 18/-
c) Dinner Rs. 18/-
12. Has Warden attended any seminar(s) Yes
jointly organized by Ministry of YA&S
and YHAI
13. Occupancy for last 3 years 2004-05 2005-06 2006-07
a) Bed nights available 17280 18000 21600

b) Bed nights occupied 10705 10006 10682
14. Break- up of Occupied Bed nights
a) Student Youth 5230 4337 7373

b) Non-Student* 5475 5669 3309
c) Members of YHAI*
d) Any Other*
* (Altogether)
15. Income & Expenditure of last 3 Yrs.
a) Income 4,50,668 4,50,500 5,43,410

b) Expenditure 1,91,076 2,16,968 2,44,730
16. Grant- in-aid from Ministry of

Youth Affairs & State Govt.
a) Government of India Nil Nil Nil
b) State Government
i) Grant- in-aid 1,50,000 2,50,000 3,00,000
ii) Expenditure 1,50,000 67,417 44,800
17. Balance Sheet for last 3 years Yes Yes Yes

Received with questionnaire
18. Details of Programmes/Activities Yes Yes Yes

for last 3 years received with Qnr.
19. Were records of hostellers

maintained in following manner:
a) Student Youth Yes Yes Yes
b) Non-Student Youth Yes Yes Yes
c) Working Youth - - -
d) Others - - -
20. Method adopted for collecting

Feed Back from inmates:
a) Customer Comment Cards Yes Yes Yes
b) Telephone survey - - -
c) Complaint Book Yes Yes Yes
d) Discussion with hostellers - - -
21. Action on Feed Back:

a) Ask for the suggestions Yes Yes Yes
from staff of Youth Hostel
b) Take Advice from Hostel Yes Yes Yes
Management Committee
c) No Action - - -
22. Marketing strategy adopted to

increase occupancy:
i) Brochures are distrib uted to groups staying at Hostel.
ii) Brochures are mailed to Principals of various colleges for placing on their
Notice Boards.
iii) Brochures are mailed to District Youth Welfare Officers.
iv)) Brochures are mailed to all Youth Hostels in India
23. Steps taken to publicise Youth Hostel:

i) All Tourism Centres are informed about Youth Hostel facilities in Triputi.
ii) Sign posts and direction marks are displayed at prominent centres and
important road junctions.
24. Suggestions to popularize & efficiently run the Youth Hostel based on Warden;s
experience:
i) Publicity may be given by the State Government among Schools &
College students.
ii) Hand Books with relevant information about Youth Hostels in India may
be printed and made available for distribution for easy spread of
information.

According to Youth Hostel Manual, the meetings of HMC should be held once in
three months whereas only one meeting was held each in the years 2005 & 2006.
No HMC Meeting held in the year 2007. According to Column 15 & 16 above,
there is surplus money. This has been shown in the Income & Expenditure
Account but this has not been made use of for improvements in the Hostel or
carrying out Programmes/Activities. Honorarium paid to Warden is cons idered
insufficient by him.
2. Visakhapatnam
Status
2. Warden’s Name & Date of joining R. Subhakara Rao - 19.01.2006
4. Are you staying in Youth Hostel campus No
5. Is your wife also staying in Y.H. campus No
a. Facilities/Infrastructure in Youth Hostel:

a) No. of Beds 90
b) Ladies Dorm./Gents. Dorm. 3
c) No. of Bathrooms/Toilets 113
e) General Information -
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet No
m) Other facilities No (But not specified)

Committee (HMC)
8. HMC meetings held during last 3 years New Committee is yet to be

Constituted.
9. Staff position at Youth Hostel Watchman - 2

Caretaker - 2
Sweepers – 1
10. Kitchen facilities Yes, by Youth Hostel

b) Lunch Rs. 25/-
c) Dinner Rs. 25/-
12. Has Warden attended any seminar(s) No

and YHAI

a) Student Youth 9000* 9000* 2501

b) Non-Student - - 1183
c) Members of YHAI - - 388
d) Any Other - - 1097
a) Income Audited reports will be sent later

b) Expenditure

b) State Government
i) Grant- in-aid 3,75,000 1,00,000 3,00,000
ii) Expenditure 4,27,720 2,52,775 4,77,288
17. Balance Sheet for last 3 years No No No

18. Details of Programmes/Activities District Youth Festival & Seminars, work-

for last 3 years received with Qnr. Shops being conducted

c) Working Youth Yes Yes Yes
d) Others Yes Yes Yes

d) Discussion with hostellers Yes Yes Yes

c) No Action - - -
increase occupancy:
i) Brochures are distributed to groups staying at Hostel.
ii) Brochures are mailed to YHAI Members..
iii) Through Electronic Media.

i) All Tourism Centres are informed about Youth Hostel facilities.
ii) Maintaining liaison with District Tourism Office, Colleges, Universities,
Voluntary Organizations.
experience:
To be included on the Tourism Panel of Guest Houses.

In 2006-07, the number of beds increased from 30 to 90 but bed occupancy went
down. Statement of Accounts and Balance Sheets have been attached/sent,
which indicate that accounts have not been audited. Warden/Assistant Warden
not staying at hostel and honorarium found insufficient by him. New HMC to be
constituted yet and hence no meetings.
3. Secundrabad
Status

2. Warden’s Name & Date of joining Mr. H. Venkat Rao
a) No. of Beds 90
e) General Information Under renovation
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
k) Recreation Centre No
l) Internet No
m) Other facilities No
Committee (HMC)
8. HMC meetings held during last 3 years -
9. Staff position at Youth Hostel PTS - 1

(On daily wages) FTS - 2
Watchman - 2
Caretaker - 2
10. Kitchen facilities Yes, on contract

b) Lunch Rs. 22/-
c) Dinner Rs. 22/-

and YHAI
a) Bed nights available - 15612 -

b) Bed nights occupied - 15612 13292
a) Student Youth - 10928 11302

b) Non-Student - 3393 1181
c) Members of YHAI - 1291 809
d) Any Other - - -
a) Income N/A 468375.75 398777.00

b) Expenditure 450991.50 379670.75

b) State Government
i) Grant- in-aid
ii) Expenditure

18. Details of Programmes/Activities No No No

b) Non-Student Yo uth Yes Yes Yes

a) Customer Comment Cards - - -
b) Telephone survey Yes Yes Yes

c) No Action - - -

increase occupancy:
i) Give wide publicity through circulars to all the District and State
Administrations and other surrounding States also.

i) Conducting frequent meetings in connection with Youth’s Welfare and
also Training in coordination with State Governments.
experience:
i) After taking charge as Warden I discussed the problems with District
Collector and Commissioner of Youth Services, Government of Andhra
Pradesh and got funds sanctioned for renovation and construction of ten
toilets for the convenience of the hostellers.

Warden/Assistant Warden not staying at hostel. Insufficient honorarium. HMC
meetings not held during the last 3 years. Occupancy records of 2004-05 not
available. Balance Sheet and Statement of Accounts for last 3 years not made
available. Comments not obtained from Hostellers on Card.
STATE: ARUNACHAL PRADESH
4. Naharlagun/Papumpare
Status
1. Date/Year of starting Youth Hostel 1986

2. Warden’s Name & Date of joining Mr. Ami Tadar – 03-04-2003
a) No. of Beds 40
h) S.T.D. No
i) P.C.O. Yes
j) Catering Yes
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years Not available
9. Staff position at Youth Hostel Receptionist/Accountant - 1

Caretaker - 1
Sweeper - 1

b) Lunch Rs. 30/- Veg Rs 50/- Non-Veg
c) Dinner Rs. 30/- Veg Ts 50/- Non-Veg

and YHAI


b) Non-Student 342 350 400
c) Members of YHAI 250 295 305
d) Any Other 105 514 225
1992 2169 2487
a) Income
b) Expenditure

a) Government of India 72,000 72,000 Nil
1,12,500
b) State Government
i) Grant- in-aid Nil Nil Nil
ii) Expenditure 1,84,000 72,000 Nil




c) Complaint Book No No No
a) Ask for the suggestions - - -
c) No Action - - -

increase occupancy:
i) First the Hostel needs full infrastructure, and then plan to open Website
for publicity about our hostel.

i) The advantage of Hostel Membership, existence in every part of country
& security.
experience:
The Membership amount should be fixed to meet the maintenance cost of the
Hostel. Proper instructions be given to the State Department to meet the
maintenance cost of the hostel.

Honorarium insufficient found by Warden. HMC meetings not held during the
last 3 tears. Break-up of the total bed nights occupied for the three years is
incorrect. Accounts for 2006-07 not audited. Photocopies of audited accounts
received only for 2004-05 and 2005-06 showing a surplus of Rs 3,288/- and
Rs 4,923/- respectively. Audited accounts for 2006-07 not received.
STATE: ASSAM
5. Tezpur
Status

2. Warden’s Name & Date of joining Lt. Col D.B. Lama (Retd) 7.7.2004
a) No. of Beds 29
h) S.T.D. No
i) P.C.O. No
j) Catering Yes
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years No Meeting since 12 April 2005
.

Caretaken -1
Chowkidar – 1
Storeman cum Mali - 1
Sweepers – 1

b) Lunch Rs. 25/- Veg. Rs 35/- with Fish
Rs 50/- Non-Veg
c) Dinner Same

and YHAI


d) Any Other 860 1264 1424
1569 2286 2244
a) Income 58026 111229.00 137737

b) Expenditure 73450 89378.90 113167

a) Government of India 1,60,000 Initial Grant
b) State Government
ii) Expenditure 1,60,000



a) Customer Comment Cards No No No
b) Telephone survey No No No

c) No Action No No No

increase occupancy:
i) Keeping Liasion with various local Government Offices, Non Government
Organizations, Tezpur University, North-East Regional Institute of Land
And Water Resources (Tezpur), North-East Regional Institute of Mental
Health Care Hospital (Tezpur)
i) All Educational Institutions of the District, State Students Unions,
Associations, District Sports Office have been informed about the
availability of Hostel facilities and its location.
ii) Nominal charges of lodging and food available in the Hostel have been
circulated through writing and leaflets.
ii) Four Sign Boards have been placed on prominent road junctions and bus
stands of Tezpur Town.
24. Suggestions to popularize & efficiently run the Youth Hostel based on Warden’s
experience:
i) Due to lack of permanent staff in the Hostel, the proper administration and
efficient functioning of the Hostel is not achieved.
ii) Due to frequent load shedding of electricity, Hosteller face difficulty so
one Generator should be made available.

The Warden wants contingency grant of Rs 2 lakhs for improvement of Youth
Hostel and for a light vehicle. State Government Grant of Rs 50,000/- has not
been received so far in spite of repeated requests. The Hostel Management
Committee has not been re-constituted so far and hence no meetings after
12.04.2005. Honorarium to Warden is insufficient. Break-up of occupied bed
nights does not tally. Feedback not taken on Card from hostellers.
6. Nagaon
Status

2. Warden’s Name & Date of joining Mr. Ghanshyam Hazarik
a) No. of Beds 54
h) S.T.D. No
i) P.C.O. Yes
j) Catering No
l) Internet No
Committee (HMC)
8. HMC meetings held during last 3 years 2004-05 one meeting, 2005-06 two
Meetings and 2006-07 two meetings
9. Staff position at Youth Hostel Supervisor – 1

Daily Wage Basis Group D Male – 1, Female - 1
Part-time Accountant - 1
10. Kitchen facilities No
11. a) Charges for Breakfast

b) Lunch
c) Dinner

and YHAI


b) Non-Student - - -
c) Members of YHAI - - -
d) Any Other 4071 3728 1705
a) Income 2,30,368 2,72,341 3,11,115

b) Expenditure 2,22,894 1,84,077 2,47,868

b) State Government
ii) Expenditure 2,22,894 1,84,077 2,47,868


b) Non-Student Youth - - -

c) Complaint Book - - -

c) No Action - - -

increase occupancy:
i) Advertisement in Local T.V., Newspapers, Banners etc.
i) More publicity through the Local T.V., Newspapers, Banners etc.,
ii) Writing letters to the Schools, Colleges and University Authority, NGOs,
Youth Club etc. about the existence and facilities of the Youth Hostel.
experience:
i) Improve the infrastructure of the existing building.
ii) Make provision for funds for purchasing Recreation Activity Equipments
iii) Visiting of Higher Authorities at least once in a year.

Kitchen/Food arrangement not available. HMC meetings were held once in 2004-
05 and twice in 2005-06 & 2006-07. They are running the Hostel without any
Grant- in-aid, but money is required for repairing of the building and to meet
other expenditure.
STATE: BIHAR
7. Patna
Status

2. Warden’s Name & Date of joining Dr. C.K. Pandey - 28.03.2006
a) No. of Beds 40
f) List of Important Phone Nos. -
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
k) Recreation Centre -
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years One meeting on 24.01.2005

Sweepers – 1
Guard/Peon – 1

b) Lunch
c) Dinner

and YHAI

b) Non-Student 4371 3205 5488
d) Any Other - - -
a) Income 2,35,090 2,67,010 3,94,485

b) Expenditure 1,97,032 2,61,421 3,37,082

Youth Affairs & State Go vt.
b) State Government
ii) Expenditure





c) No Action - - -

increase occupancy:
i) Through Media we contact various Government Departments, NGOs
dealing in Youth Welfare and related activities and inform them about the
facilities provided by the Hostel.
ii) We treat the Hostellers in best way of hospitality and make them feel at
home.

i) Through Media we contact various Government Departments, NGOs
dealing in Youth Welfare and related activities and inform them about the
facilities provided by the Hostel.
ii) We treat the Hostellers in best way of hospitality and make them feel at
home.
experience:
i) Specialized Marketing Techniques.
ii) Awareness Programmes of the Youth Hostel through Media & Press.

Only one meeting of the HMC was held in 2004-05. Un-Audited Statement of
Accounts for the last three financial years have been provided. This shows that
accounts have not been audited for these 3 years. Kitchen/Food facility is not
available. Food is arranged from outside.
STATE: GOA
8. Peddem/Mapusa
Status

2. Warden’s Name & Date of joining Mrs. Bhagyashri R. Ambegaoker
28.05.2000
a) No. of Beds 65
b) Ladies Dorm./Gents. Dorm. N/A
e) General Info rmation Available
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering No
l) Internet Yes
7. Is there any Hostel Mana gement Yes

Committee (HMC)
8. HMC meetings held during last 3 years 23.06.2004, 08.07.2005, 12.07.2006

& 28.03.2007
9. Staff position at Youth Hostel 7 people are working.

b) Lunch
c) Dinner

and YHAI


d) Any Other 443 334 382
a) Income 9,09,548.47 7,48,307.30 6,71,890.23

b) Expenditure 6,25,389.62 6,83,716.00 6,18,444.18
b) State Government
i) Grant- in-aid 1,50,900 Nil Nil
ii) Expenditure 1,50,900


.



c) No Action - - -

increase occupancy:
i) Ever since I joined as a Warden ,SAI Group is staying in the Hostel, so
there is hardly any scope to increase occupancy from outside.

None
experience:
None
From 28.05.2000 till 17.04.2006 worked as Assistant Warden and later was
promoted as Warden. Out of total 65 beds, 52 beds + one family room has been
occupied by the SAI and the Hostel kitchen is run by them since June 2007. The
Hostel inmates do not even get a cup of tea. In Recreation Hall a Gym containing
workout station has been set up for SAI Girls, as per the directives of Madam
Meenakshi Chowdhary, Secretary, Government of India. Honorarium
insufficient.
9. Miramar/Pannaji
Status

2. Warden’s Name & Date of joining Dr. D.B. Kulkarni 30.11.1994
a) No. of Beds 60
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet Yes

Committee (HMC)
8. HMC meetings held during last 3 years -
9. Staff position at Youth Hostel Clerk - 2

Watchman/Caretaken -1
Labour - 5

b) Lunch
c) Dinner Rs. 22/- Veg
and YHAI
a) Bed nights available

a) Student Youth *
b) Non-Student * - 8987 12534
c) Members of YHAI *
d) Any Other - 4159 3063
(*Together)
a) Income 8,10,000 9,00,000 11,09,000

b) Expenditure 7,08,000 8,37,000 9,24,000

b) State Government
i) Grant- in-aid
ii) Expenditure



a) Student Youth No No No
b) Non-Student Youth No No No
c) Working Youth No No No
d) Others No No No


b) Take Advice from Hostel - - -
c) No Action - - -

increase occupancy:
i) Brochures are distributed to Indian Tourism Office, Goa Tourism
Development Corporation etc.
ii) Brochures are mailed to various Institutions which have visited in the past

i) We are associated with various Organizations e.g. Rotary Club, Lions
Club, Junior Chambers, NSS, NYK, Vivekanand Kendra, Vegetarian
Society, Red Cross, Scouts, etc.
experience:
i) As prices of all the items i.e. electricity, water, vegetables etc., are going
up funds should be made available for easy running of the Hostel.
Government of India & State Government should give grant for
maintenance and upkeep of the Hostel The staff should be better paid for
efficient working.

Information about HMC meetings not given. Balance Sheet and Audited
Statement of Accounts not provided. Honorarium insufficient. Information about
bed nights available not given.
STATE: GUJARAT
10. Gandhinagar
Status

2. Warden’s Name & Date of joining Lt. Col S.R. Rai (Retd) 20.08.2002
a) No. of Beds 42
h) S.T.D. No
i) P.C.O. No
j) Catering No
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years No details .
9. Staff position at Youth Hostel Receptionist-cum-Peon – 1

Watchman/Caretaken - 2
Sweepers – 2
Gardner - 2
11. a) Charges for Breakfast Rs 15/-

b) Lunch Rs 35/-
c) Dinner Rs 35/-

and YHAI


d) Any Other 722 813 733
a) Income 1,80,765 1,92,882 2,22,778

b) Expenditure 1,67,972 1,76,325 2,13,392

b) State Government Nil Nil Nil
i) Grant- in-aid
ii) Expenditure




21. Action on Feed Ba ck:

c) No Action - - -

increase occupancy:
i) Resorting to mouth to mouth publicity
ii) Organizing regular programmes through NGO Jan Vikas, Nari Udhar etc.
iii) Organizing workshops, Seminars for local youth groups on National
Integration, Discipline, Leadership, Personnel Development and Character
building etc. on regular basis.
i) Sign posting at important road junctions, in Gandhinagar Railway, Central
Bus Stand
ii) Hostel leaflets are periodically sent to various colleges and University of
Gujarat
iii) Publicity periodically via Gujarati & English Newspapers
experience:
i) Hand Book published by YHAI should have the names and address of the
Hostels
ii) Repairs and maintenance required urgently for which the Government of
India and State Government should help.

Audited or Un-audited Statement of Accounts for the last three years not sent.
Occupancy is very low in comparison to the number of beds available. Details of
HMC meetings not given. No proper kitchen facility. A local caterer is hired for
the stay of a big group only. Honorarium insufficient.
STATE: HARYANA
11. Bhiwani
Status

2. Warden’s Name & Date of joining Mr. Manoj Kumar Khare-07.03.2006
a) No. of Beds 20
d) Reception counter No
h) S.T.D. No
i) P.C.O. No
j) Catering No
l) Internet No
Committee (HMC)
8. HMC meetings held during last 3 years 12.03.2007
9. Staff position at Youth Hostel Asst. Warden - 1

Sweepers – 1

b) Lunch
c) Dinner

and YHAI
a) Bed nights available No record No record No record

b) Bed nights occupied
a) Student Youth No record No record 819

b) Non-Student No record No record 80
c) Members of YHAI No record No record 22
d) Any Other No record No record 60
a) Income - - 1,73,345
b) Expenditure - - 1,29,965

i) Grant- in-aid
ii) Expenditure
17. Balance Sheet for last 3 years No No Yes

18. Details of Programmes/Activities No No Yes

a) Student Youth - - Yes
b) Non-Student Youth - - Yes
c) Working Youth - - Yes
d) Others - - Yes

d) Discussion with hostellers - - Yes

c) No Action - - -

increase occupancy:
i) To enhance the occupancy rate maintenance of the Hostel is required,
plus there should be Kitchen facility , coolers, geyzers, comfortable
beddings etc. for this grant- in-aid is required.

i) Meeting with the Senior Citizens of the area, Youth Sports Department,
other Government Departments, Schools, Colleges & Publishing of Events
(Seminar, Sports etc) in the Newspapers.
experience:
i) Facilities in the Hostel needs to be enhanced as this the biggest
handicap/impediment for smooth running of the Hostel.

The Warden has taken charge on 6th March 2006. Before that it was run by the
Nehru Yuva Kendra, Bhiwani. The Organization did not look after the Hostel at
all. There was nothing at the joining time of the Warden, like furniture, beds etc.
The electricity bill for Rs 20 lakhs was pending. No records were available at all.
The Warden is trying his level best to run the Hostel efficiently by advertising.
School & College students are given concessions. Incomplete information on
various aspects. Honorarium insufficient.
12. Pipli/Kurukshtra
Status

2. Warden’s Name & Date of joining Mr. Md. Azim Ansari 01.07.2006
a) No. of Beds 8
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet No
7. Is there any Hostel Management No

Committee (HMC)
8. HMC meetings held during last 3 years. No
9. Staff position at Youth Hostel Gardner - 1

Sweepers – 1

b) Lunch
c) Dinner

and YHAI

a) Student Youth 5 - -
d) Any Other 863 720 770
a) Income 93,500
b) Expenditure

i) Grant- in-aid
ii) Expenditure
17. Balance Sheet for last 3 years No No Yes




c) No Action Yes Yes Yes

increase occupancy:
i) At present no need to increase, but maintenance is required. Good
atmosphere, Cleanness and peace for Hostellers

i) By personal contacts, organizing programmes in youth campus etc.
experience:
i) He wants time to time visits of National and State Officers in Youth
Hostel.

Information about the number of beds and bed nights available not correct. The
Warden says there is kitchen facility but it is not running. In the year 2004-05
income is shown but no expenditure is shown. No HMC and hence no meetings.
Balance Sheet and Audited Statement of Accounts of 2006-07 only provided.
13. Panchkula
Status

2. Warden’s Name & Date of joining Mr. M.L. Vairagi – August 2005
5. Is your wife also staying in Y.H. campus -
a) No. of Beds 54
h) S.T.D. No
i) P.C.O. No
j) Catering Yes
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years No

Sweepers – 2
Gardner – 1

b) Lunch Rs. 25/-
c) Dinner Rs. 25/-
and YHAI


d) Any Other 3075 3475 4744
a) Income 3,84,116.00 4,66,743.00 5,48,292.00

b) Expenditure 4,95,234.62 3,93,035.25 3,77,921.66

a) Government of India 66,000
b) State Government
i) Grant- in-aid
ii) Expenditure




c) No Action - - -

increase occupancy:
i) Renovation and extension of Hostel., more single/double bed rooms with
attached bathroom facility. Construction of approach road leading to the
Hostel from Kalka-Shimla National Highway with street lights. These are
urgently required.

i) We maintain liasion with various educational institutes/sports and public
relations departments and other social organizations in this regard.
experience:
i) Youth Hostel Manual is now out dated, needs to be reframed as per the
global changes happening. The concept of Youth Hostel be changed for
Youth Development and empowerment object.
No information on HMC Meetings. Facilities such as STD, PCO, Internet etc.,
not available. Grant of Rs 66,000/- from Government of India shown but
expenditure not shown. Honorarium insufficient.
STATE: HIMACHAL PADESH
14. Dalhousie
Status

2. Warden’s Name & Date of joining Mr. S. Sameul 02.04.2002
a) No. of Beds 92
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet Yes
m) Other facilities Yes

Committee (HMC)
9. Staff position at Youth Hostel Receptionist– 2

Cook – 1
Asst. Cook - 3
Sweepers – 2
10. Kitche n facilities Yes

b) Lunch Rs. 30/-
c) Dinner Rs. 30/-
and YHAI

a) Student Youth* } 4547 7382 8247

b) Non-Student }
d) Any Other & Foreigners 1604 1594 1677
* (Together)
a) Income 7,52,819.77 10,23,181.57 13,68,633.38

b) Expenditure 7,32,561.95 10,65,534.90 14,40,070.35

i) Grant- in-aid
ii) Expenditure





c) No Action - - -

increase occupancy:
i) Keep writing to Head’s of Educational Institutions.

i) Hold functions of the Programmes at regular intervals and get the News
forwarded in Print and Electronic Media.
experience:
i) Do not allow any misuses of the premises.
ii) Accommodation to be provided only to Students/Youth and YHAI
Members.
iii) Do not cancel booking to accommodate Government Groups/Officials.
iv) Effective Management.

No HMC meeting was held because they demanded that Land on which Youth
Hostel is located should be transferred to its name immediately. It is not done yet
so the Principal Secretary of the Youth Hostel, Mr Ashok Thakur, I.A.S. wants to
hold the meeting only after the Land Transfer problem is sorted out.
15. Jabli/Regenathpura
Status
1. Date/Year of starting Youth Hostel Not on record

2. Warden’s Name & Date of joining Mr. Som Dutt Zard/23.05.2006
a) No. of Beds 15
e) General Information No
f) List of Important Phone Nos. No
g) Display of Rules & Regulations No
h) S.T.D. No
i) P.C.O. No
j) Catering No
l) Internet No

Committee (HMC)
9. Staff position at Youth Hostel Watchman/Caretaker -1

b) Lunch
c) Dinner

and YHAI


d) Any Other 43 28 200
a) Income 29,921.72 10,409.19 69,616.00

b) Expenditure 29,281.00 11,826.00 66,860.00

b) State Government
i) Grant- in-aid - - 6100
ii) Expenditure - - 6100





a) Ask for the suggestions No No No
c) No Action - - -

increase occupancy:
i) Without the proper Basic Infrastructure we cannot adopt any marketing
strategy, at least Rs 1.5 lakhs is required for maintenance.

i) Through the meeting of District Advisory Committee as Youth
Programme, Chaired by Deputy Commissioner and requesting all H.O.Ds
of the State Government to avail the facility of Youth Hostel.
experience:
i) A national strategy should be planned so as to involve Universities,
Research Institutes, Adventures Institutes to avail the facilities of the
Youth Hostel. This should be done at the Central Government Level.
No minutes of the HMC meetings. No Balance Sheet and Audited Statement of
Accounts. The Warden thinks the location of the Youth Hostel is not appropriate
and condition of the building is very bad. Basic infrastructure and facilities for
visitors are not sufficient. Honorarium insufficient.
STATE: JAMMU
16. Patnitop
Status
1. Date/Year of starting Youth Hostel May 1987

2. Warden’s Name & Date of joining Mr. Mohinder Sharma/ Feb. 2004
a) No. of Beds 70
g) Display of Rules & Regulations -
h) S.T.D. No
i) P.C.O. Yes
j) Catering No
l) Internet No

Committee (HMC)
9. Staff position at Youth Hostel No

b) Lunch
c) Dinner
and YHAI

b) Bed nights occupied Data Not available

a) Student Youth
b) Non-Student
c) Members of YHAI
d) Any Other
a) Income 75,360 1,08,140 1,27,160

b) Expenditure

a) Government of India
b) State Government
i) Grant- in-aid
ii) Expenditure



a) Student Youth
b) Non-Student Youth
c) Working Youth
d) Others

a) Customer Comment Cards
b) Telephone survey
c) Complaint Book
d) Discussion with hostellers
a) Ask for the suggestions
b) Take Advice from Hostel
c) No Action

increase occupancy:
i) To construct more accommodation

i) Through Electronic & Print Media
experience:
i) Same as above

Incomplete questionnaire. Almost everything is negative about the hostel.
STATE: KARNATAKA
17. Mysore
Status

2. Warden’s Name & Date of joining Cdr. N.S. Sirohi (Retd)/ 13.7.2000
a) No. of Beds 112
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet Yes
Committee (HMC)
8. HMC meetings held during last 3 years Yes, 2 meetings in each year i.e.
2004-05, 2005-06 & 2006-07.
9. Staff position at Youth Hostel Assistant. Warden – 1

Receptionist-cum-clerk – 3
Cook – Gen. Asst – 1
Sanitary Asst./Gardner – 1
Chief Cook /Security - 1
Maid Servant – 1
General .Asst. – 1

b) Lunch -
c) Dinner Rs. 20/-

and YHAI

a) Student Youth * 20965 22637 23362

b) Non-Student*
c) Members of YHAI
d) Any Other 5513 4976 6209
*(Together)
a) Income 12,20,399 12,74,174 14,11,987

b) Expenditure 10,41,592 13,94,309 10,85,972

b) State Government
i) Grant- in-aid Nil Nil 75,000
ii) Expenditure 77,000



a) Student Youth } Yes Yes Yes
b) Non-Student Youth } Below 35 years
c) Working Youth }
above 35 years


c) No Action - - -

increase occupancy:
i) Uploading & maintaining interactive Website.
ii) Production & telecast on National Hook up of AVRC Mysore produced
Documentary on Youth Hostelling.
iii) Copy each on CD forwarded to all Vice Chancellors of the country.
iv) Fixing 17 Direction Boards in Mysore.
v) Prompt response on telephone, by email, by posting good stationary.
vi) Past inmates, word of mouth, talk by the Warden on selective basis.
vii) Maintenance and improvement of five assured standards laid down by the
IYHF i.e. Welcome, Security, Cleanliness, Privacy, & Comfort as an
ongoing process.
i) Helpful to public in getting hostel accommodation in various youth hostels
in India and abroad.
ii) Issue of YHAI Membership Cards.
iii) Information regarding Adventure activity, interaction programmes,
competitions,.
iv) Publicity through local newspapers.
v) We have started a yahoo group called “yhmysore” and encouraging blogs.
experience:
We may strive to
a) Raise motivational level of the hostel staff; and
b) Upgrade and maintain assured standards as laid down by the IYHF i.e.
Welcome, Security, Cleanliness, Privacy & Comfort. Satisfied hostellers
are the best publicity.

The Youth Hostel is running well and doing a good job. Honorarium insufficient.
STATE: KERALA
18. Kozhikode
Status

2. Warden’s Name & Date of joining Mr. T. Sasidharan/13.03.2004
a) No. of Beds 50
h) S.T.D. Yes
i) P.C.O. No
j) Catering Yes
l) Internet No
Committee (HMC)
8. HMC meetings held during last 3 years Yes, 7th February, 2007
9. Staff position at Youth Hostel Receptionist-cum-CO– 1

Accountant-cum-clerk – 1
Cook – 1
Hostel Asst. - 1
Sweepers – 1

b) Lunch Rs. 16/-
c) Dinner Rs. 16/-

and YHAI

a) Student Youth* 1595 2366 2040

b) Non-Student*
d) Any Other 4090 3712 2764
* (Together)
a) Income 3,45,382 2,86,311 3,44,047

b) Expenditure 3,75,575 4,21,883 4,57,980
a) Government of Ind ia 1,02,294 Nil Nil
b) State Government
i) Grant- in-aid Nil 5,00,000 1,50,000
ii) Expenditure




c) No Action - - -

increase occupancy:
i) Wide publicity is being given through Brochures, Leaflets etc.

i) Wide publicity is being given through Brochures, Leaflets etc.
experience:
i) Give wide publicity to YH Movement and Youth Hostels though available
publicity, medias etc.
ii) Acquire regular Grant- in-aid for adventure activities from State/Central
Governments.
iii) Improvise the standard of Youth Hostel by all means.

The HMC meetings are not taking place regularly. Honorarium found insufficient
by Warden.
STATE: MADHYA PRADESH
19. Bhopal
Status

2. Warden’s Name & Date of joining Mr. Shrikant Pandey/ 07.06.2007
a) No. of Beds 60
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet No

Committee (HMC)

Receptionist - 2
Sweepers – 3
Gardner – 1

b) Lunch Rs. 25/-
c) Dinner Rs. 25/-

and YHAI


b) Non-Student 1000 2150 2000
d) Any Other 3486 2500 3000
a) Income 7,51,464 5.17,112 5,22,790

b) Expenditure 5,95,338 6,85,412 4,43,481

b) State Government
i) Grant- in-aid 99,750 1,00,000 -
ii) Expenditure 99,750 2,76,937 -




c) No Action - - -

increase occupancy:
i) To motivate the Youth Organizations for staying in youth hostel.

i) To contact Government Offices, Youth Organizations, NGOs, NYKS,
Colleges, Private Sector for the Youth Hostel facility provided in
minimum rates.
experience:
i) A Conference Hall (100 seated) is essential for the popularity of the
hostel. Workshop and Seminars of different agencies are regularly
organized in youth hostel.

HMC is there, but no HMC meetings have been conducted.
20. Jabalpur
Status

2. Warden’s Name & Date of joining Mr. Upendra Thakur/07.09.2007
3. Is honorarium paid to you sufficient N/A
a) No. of Beds 35
h) S.T.D. No
i) P.C.O. No
j) Catering No
l) Internet No
m) Other facilities Parking Yes

Committee (HMC)
9. Staff position at Youth Hostel Receptionist– 1

Sweepers – 1

b) Lunch
c) Dinner

and YHAI
13. Occupancy fo r last 3 years 2004-05 2005-06 2006-07


d) Any Other 31 19 07
a) Income 1,42,815 1,57,995 62,540

b) Expenditure 2,22,910 1,50,175 1,08,292

i) Grant- in-aid
ii) Expenditure




c) No Action Yes Yes Yes

increase occupancy:
i) Wide Publicity through Nehru Yuva Kendra District Officers.

i) Through Youth Club & Mahila Mandal and as above
experience:
i) Proper facilities for stay, Grant-in-aid from Ministry and other Institutions.

Warden is an employee of Nehru Yuvak Kendra. Accounts are not audited by
Chartered Accountant. Warden himself has approved the Income & Expenditure
Account of the Hostel. Kitchen/Food facilities are not there. HMC meetings
have not been held. Comments from Hostellers are not obtained.
STATE: MAHARASHTRA
21. Aurangabad
Status
1. Date/Year of starting Youth Hostel January 1976

2. Warden’s Name & Date of joining Mr. L.N. Sharma/ 23.06.1992
a) No. of Beds 42
h) S.T.D. No
i) P.C.O. No
j) Catering Yes
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years Yes/ 11.07.2007
9. Staff position at Youth Hostel Receptionist – 1

Part time Receptionist - 1
Sweepers – 1
Gardner – 1
Cook – 2

b) Lunch Rs. 25/-
c) Dinner Rs. 25/-

and YHAI

a) Student Youth * 1134 1220 855

b) Non-Student*
c) Members of YHAI
d) Any Other 1578 1468 1425
* (Together)
a) Income 21,26,667 17,43,368 15,19,566

b) Expenditure 20,93,844 16,68,672 15,05,395

a) Government of India 66,000 Nil Nil
i) Grant- in-aid
ii) Expenditure



a) Student Youth No – Indian / Foreigners
c) Working Youth
d) Others

c) No Action - - -

increase occupancy:
i) Wide publicity is being given through International Publication.

i) It is already publicized on the Website.
experience:
i) Timely release of grants & maintenance grants should be released every
year.
ii) Three Annual Meeting of Warden with the Secretary of the Ministry of
Sports may be held each year.
iii) One post of Receptionist-cum-clerk in the senior grade and one post of
permanent Watchman may be created in the infrastructure of each Youth
Hostel.
iv) Improvement in the present Youth Hostel which is 30 years old are
immediately required. The concept of 10 Bedded Dormitory is outdated,
people want more comfort and better toilets facility, hence four bedded
Dormitory with two toilets in each is very essential.
v) Honorarium of the Warden and Assistant Warden should be minimum Rs
1.8 Lakhs per annum.

The Youth Hostel is a popular Hostel in India and abroad. The records of
hostellers are not maintained as per the specifications. HMC meetings are not held
as per rules. Only one HMC meeting held on 11.07.2007. Honorarium
insufficient.
22. Buldana
Youth Hostel not functional as the building is not yet complete. Dr. Datta
Deshmukh , Youth Coordinator (Nehru Yuva Kendra) is In-Charge of Youth
Hostel, Buldana. He took charge on 23rd July 2007. There are lack of facilities,
like water, electricity furniture and other amenities required for the hostel.
Number of times correspondence has been made with the State Authorities but not
any positive response.
STATE: MANIPUR
23. Khuman/Lampak/Imphala
Status
1. Date/Year of starting Youth Hostel July 1987

2. Warden’s Name & Date of joining Lt. Col B. Oiman (Retd)/ 03.09.2003
a) No. of Beds 60
h) S.T.D. No
i) P.C.O. No
j) Catering Yes
l) Internet No

Committee (HMC)
8. HMC meetings held dur ing last 3 years 26.5.2004, 12.10.2004,

30.7.2005

Sweepers – 2
Gardner – 1
11. a) Charges for Breakfast } Rs 95/- per day

b) Lunch }
c) Dinner }

and YHAI
a) Bed nights available Quarterly/Annual Reports submitted –

b) Bed nights occupied Refer to

a) Student Youth Same as above
b) Non-Student
c) Members of YHAI
d) Any Other
a) Income
b) Expenditure

a) Government of India } Honorarium for Warden/Asst. Warden

b) State Government
i) Grant- in-aid 58,312 50,000 50,000
ii) Expenditure Maintenance of Hostel





c) No Action - - -

increase occupancy:
i) To see things through the eyes of customers/visitors. What are their
likings, provide them their likings at reasonable rates with proper hygiene
and sanitation, neat and clean, with normal courtsey and always proper
attention is given to them.

i) Hoardings, Print and Electronic media with slides in cinema halls,
correspondence with other Youth Hostels and personal liaison etc.
experience:
i) Functions on the basis that customers/visitors are always right. Provide
max facilities, comfort satisfaction, attention to them at the minimum
expenses on them with a feeling of “Home away from Home”. State
Government/Central Government to provide maximum requirements of
Hostels in terms of kinds/cash regularly.

Warden is not living in the Youth Hostel Campus, because Warden’s quarter
needs repairing. Information about bed nights available/occupied and their
breakup not given. Facilities are limited because of lack of funds. Honorarium
insufficient.
24. Ukhrul
Status
1. Date/Year of starting Youth Hostel September 1996

2. Warden’s Name & Date of joining Mr. Manindra Kumar/ 30.03.2007
a) No. of Beds 40
h) S.T.D. No
i) P.C.O. Yes
j) Catering No
l) Internet No

Committee (HMC)

Sweeper - 1

b) Lunch
c) Dinner

and YHAI

b) Bed nights occupied 243 219 N/A

a) Student Youth 181 135 N/A
b) Non-Student - 40 N/A
c) Members of YHAI 04 - N/A
d) Any Other 58 44 N/A
a) Income 8,326 9,980 N/A

b) Expenditure 5,920 9,980 N/A

b) State Government
i) Grant- in-aid Nil 44,988 Nil
ii) Expenditure Nil 44,988 Nil
17. Balance Sheet for last 3 years Yes - -





b) Take Advice from Hostel No No No
c) No Action - - -

increase occupancy:
i) Visit Government/Non Government Organization, Educational Institution
and inform them about Youth Hostel, their schemes, membership and
adventure programmes..

i) Write to Director Tourism, Government of Manipur inform them about the
Youth Hostel, its facilities etc.
ii) Tourist Hand Book/Journals – information about the Youth Hostel
iii) Public relations – NGO Association and Educational Institutions
experience:
i) Warden/Assistant Warden must be on regular basis for efficient running of
the Hostel.

There is no HMC and hence no HMC meetings. The staff is limited and facilities
are not there. Due to lack of funds, maintenance of the Hostel is not possible.
Financial and bed nights records are not available. Youth Hostel occupancy is
almost Nil, and when it is occupied they cook for themselves. Accounts are not
audited by Chartered Accountant. Honorarium insufficient.
STATE: MEGHALAYA
25. Shillong
Status
1. Date/Year of starting Youth Hostel January 1987

2. Warden’s Name & Date of joining Lt. Col Anjan Datta (Retd)/Jan. 1987
a) No. of Beds 49
b) Ladies Dorm./Gents. Dorm. -
h) S.T.D. Yes
i) P.C.O. No
j) Catering Yes
l) Internet Yes

Committee (HMC)
8. HMC meetings held during last 3 years 17.5.2004, 9.12.2004

23.09.2005, 14.7.2006
9. Staff position at Youth Hostel Receptionist-cum- Acct clerk – 1
Receptionist – 1
Storeman-cum-Cook - 1
Maid - 1
Sweepers – 2
Part time Sweeper – 1
Part time Electrician - 1

b) Lunch Rs. 25/- - Rs 55/-
c) Dinner Rs. 25/- - Rs 55/-

and YHAI


d) Any Other 3533 3435 3784
a) Income 5,11,469 5,58,216 7,37,482

b) Expenditure 5,37,147 6,26,648 6,20,652

b) State Government
i) Grant- in-aid 49,500 52,250 54,000
ii) Expenditure 46,500 58686 50,000


c) Working Youth


c) No Action - - -

increase occupancy:
i) Regular interaction with schools, colleges, youth organizations all over the
country.

i) Invite Media , important dignitaries and youth to various functions
experience:
i) The major problem earlier has been lack of funds for maintenance and
repairs. Although at present help is coming from the State Government, it
would be better to have an annual grant for this purpose.

Bed nights available have not been calculated properly. HMC meetings have
been held but not regularly as per manual. Accounts have been maintained on
Calendar Year basis. Comments of customers are not obtained on Card.
STATE: MIZORAM
26. Lungmual
Status

2. Warden’s Name & Date of joining Mr. Darromawia / 22.5.2000
a) No. of Beds 94
h) S.T.D. No
i) P.C.O. No
j) Catering No
l) Internet No

Committee (HMC)

Sweepers – 2
Gardner – 1

b) Lunch Rs. 35/-
c) Dinner Rs. 30/-

and YHAI

a) Student Youth - 80 30
b) Non-Student - 40 50
d) Any Other 300 250 300
a) Income 2,500 25,200 86,004

b) Expenditure - - 66,554

b) State Government
i) Grant- in-aid Nil Nil 5,00,000
ii) Expenditure 5,00,000*
* For construction of RCC Tank 20x20
17. Balance Sheet for last 3 years No Yes Yes



a) Student Youth - - -

c) No Action - - -

increase occupancy:
i) New water tank has been constructed and building has been renovated

i) Through Media such as Paper, Radio and Television
experience:
i) No further way to popularize beside the steps taken, if infrastructure is set
up it can be run efficiently.

Infrastructure is very poor. Information on bed nights and occupancy does not
tally. Accounts are maintained on June to May basis and information on this is
incomplete. Honorarium insufficient. Records of Hostellers are not maintained
as per specifications.
STATE: NAGALAND
27 Dimapur
Warden, Mr. P. Kathensen, was compelled to vacate the Hostel premises as per
letter No DYRS/YH/BMP/2000-01/14 dated 12.04.2007 from the Director of
Youth Resources and Sports, Nagaland, and to hand over the entire building to
the Global Open University. This was done as per Lease Deed Agreement made
on 5th April 2007 between Government of Nagaland and the Global Open
University.
STATE: ORISSA
28. Gopalpur –on-sea/Ganjam

Status

2. Warden’s Name & Date of joining Mr. Prabhu Prasad Panigrahy
11.04.2006
a) No. of Beds 28
c) No. of Bathrooms/Toilets 6/6/5 Combines
d) Reception Counter Yes
h) S.T.D. No
i) P.C.O. No
j) Catering Yes
l) Internet No

Committee (HMC)

Ward staff - 1
11. a) Charges for Breakfast Rs. 10/- - Rs 12/-

b) Lunch Rs. 25/- - Rs 30/-
c) Dinner Rs. 25/- - Rs 30/- extra for non veg

and YHAI
a) Bed nights available N/A N/A 8690

b) Bed nights occupied N/A N/A 6210
a) Student Youth N/A N/A 478

b) Non-Student N/A N/A 1799
c) Members of YHAI N/A N/A 24
d) Any Other N/A N/A 1878
a) Income N/A N/A 1,71,825

b) Expenditure N/A N/A 81,615

b) State Government
i) Grant- in-aid Nil Nil 67,175
ii) Expenditure Nil Nil
17. Balance Sheet for last 3 years N/A N/A No

18. Details of Programmes/Activities - - Yes


a) Student Youth 478
b) Non-Student Youth 1799
c) Working Youth (Member of YHAI) 24
d) Others 1878

a) Customer Comment Cards - - Yes
b) Telephone survey - - Yes
c) Complaint Book - - Yes

a) Ask for the suggestions N/A N/A Yes
b) Take Advice from Hostel N/A N/A Yes
c) No Action - - -

increase occupancy:
i) Hoardings and wall writing at strategic points
ii) Bottom line adds in Cable T.V.
iii) Advertisement in widely circulated news papers of the State and other
States.
iv) Word of mouth publicity
v) Youth Hostel net working.

i) Maintaining good rapport with media people.
ii) Conduct meetings inviting people and organizations.
iii) Presenting mementos to the participants and to the groups
iv) Writing letters to as many people and organizations.
experience:
i) Keeping the Hostel neat and clean.
ii) Beautification of surroundings with trees and plants.
iii) Better services and hospitality.
iv) Tasty and cheap food through hostel catering.
v) Facilities like, T.V., Refrigerator, complete conference hall with chairs,
sound system etc.
vi) Recreation centre with games materials and music instruments etc.

This Youth Hostel started about two years ago. Break up of bed nights occupied
is not tallying. Balance Sheet & Statement of Accounts not yet audited.
29. Jashipur/Mayurbhanj
Status

2. Warden’s Name & Date of joining Mr. Deb Kumar Chatterjee/
05.10.2006
4. Are you staying in Youth Hostel campus -
a) No. of Beds 44
g) Display of Rules & Re gulations Yes
h) S.T.D. No
i) P.C.O. No
j) Catering No
l) Internet No

Committee (HMC)
9. Staff position at Youth Hostel Receptionist - 2

Mali-cum-Watchman-1
Attendant – 2
11. a) Charges for Breakfast } Self cooking

b) Lunch }
c) Dinner }

and YHAI


c) Members of YHAI 06 - 02
d) Any Other 3038 3608 4028
a) Income 1,79,628 2,07,476.00 2,16,124

b) Expenditure 1,35,573 1,45,113.66 2,00,215

i) Grant- in-aid
ii) Expenditure


b) Telephone surve y - - -

c) No Action - - -

increase occupancy:
i) Wide publicity through Hoardings, Display Board.

i) Same as above
experience:
i) Youth Hostel needs repairs and maintenance, for it to be beautiful.

Infrastructure very poor. In 3 years, only one HMC meeting has been held. Food
is not provided by the Youth Hostel. Occupancy is very low. Balance Sheet and
audited accounts are not available. The accounts are verified by Commissioner
Sports & Youth Affairs. Since 05.10.2006 the Warden is a District Youth Co-
ordinator of Nehru Yuva Kendra Sangathan.
30 . Puri
Status

2. Warden’s Name & Date of joining Mr. Ravindra Nath Senapati/
01.02.2001
3. Is honorarium paid to you sufficient No honorarium paid
a) No. of Beds 53
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet Yes

Committee (HMC)

Watchman-1
Gardner - 1
Sweeper – 1
Computer Operator
11. a) Charges for Breakfast Rs 15/- Veg

b) Lunch Rs 30/- Veg
c) Dinner Rs 30/- Veg

and YHAI

d) Any Other 3588 4368 7747
a) Income 3,68,591.63 4,21,524.57 8,35,005.93

b) Expenditure 2,76,738.50 3,27,738.50 3,88,976.00

Youth Affa irs & State Govt.
b) State Government
i) Grant- in-aid 1,15,500 17,000 2,000
ii) Expenditure 1,15,500 17,000 2,000





c) No Action - - -

increase occupancy:
i) Hoardings in different places of the town have been displayed.
ii) Brochures have been printed and being distributed to the hostelliers and
tourist.
iii) An email account has been opened as [email protected]
iv) Action is taken to open website.

i) Publicity through P.R. Department and displaying the hoardings.
experience:
i) Hospitality
ii) Safety and Security
iii) Communication facility

HMC meetings have not been held. No audited accounts for any year.
STATE: PUNJAB
31. Patiala.
From February 2002 to March 2007 the Youth Hostel was occupied by the
Security Personnel of the then Chief Minister, Punjab. Rent for this period and
electricity bills amounting to Rs 2.25 lakhs remained unpaid. There was no
furniture available in the hostel. Now a sum of Rs 2.25 lakhs has been borrowed
from the Youth Hostel, Sangrur and electricity has been restored. After getting
electricity, the Hostel has started on a small scale. After minor repairing of the
rooms and dormitories it has started functioning. Warden is trying to restore it but
money is a problem. No HMC and therefore no HMC meetings. Honorarium
insufficient.
32. Ropar
Status

2. Warden’s Name & Date of joining Mr. Surinder Saini/21.11.2007
a) No. of Beds 48
h) S.T.D. Yes
i) P.C.O. No
j) Catering No
l) Internet No
m) Other facilities Play Ground Yes

Committee (HMC)
9. Staff position at Youth Hostel Caretaker – 2
10. Kitchen facilities Yes – not running

b) Lunch
c) Dinner

and YHAI
a) Bed nights available }

b) Bed nights occupied } Detailed information not available
a) Student Youth } Detailed information not available

b) Non-Student }
c) Members of YHAI }
d) Any Other }
a) Income 3,05,466 1,78,047 1,10,399

b) Expenditure 1,38,002 1,42,568 1,05,185

a) Government of India Nil Nil 66,000
b) State Government
ii) Expenditure - - 66,000



a) Student Youth } Information not available
b) Non-Student Youth }
c) Working Youth }
d) Others

b) Telephone sur vey - - -

c) No Action - - -

increase occupancy:
i) Repair and maintenance of the building and furniture
ii) Maintenance & repair of Water Supply, Electrical Equipment
iii) Cleanliness
iv) Invitation to Government Offic ers
i) Advertise through the Youth Club, Agencies, Factories, Sports
Associations
ii) Invitation to District Administration informing about the facilities of the
Hostel.
experience:
i) Funds required for the maintenance and upkeep of the Youth Hostel
ii) Guidelines. Manual required regarding the Youth Hostel Management
functioning.

The Warden of Youth Hostel, Ropar is also a District Youth Coordinator of Nehru
Yuva Kendra, Ropar. According to Warden the information is not available
regarding HMC meetings and number of bed nights available/occupied etc. Only
three years Income & Expenditure is given. For one year i.e. 2006-07 grant-in-aid
of Government of India has been indicated. For all the questions, Warden has
written that no information is available; as he has joined on 21.11.2007. There is
no Kitchen/Food arrangement.
33. Sangrur
Status

2. Warden’s Name & Date of joining Mr. G.S. Samagh/1997
a) No. of Beds 24
h) S.T.D. No
i) P.C.O. No
j) Catering No
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years N/A

Sweeper - 1
11. a) Charges for Breakfast N/A

b) Lunch
c) Dinner

and YHAI
a) Bed nights available - - -

b) Bed nights occupied - - -
a) Student Youth 29 - -
c) Members of YHAI 02 - -
d) Any Other - - -
a) Income 9,166 21,739 51,660

b) Expenditure 19,891 11,812 33,195

i) Grant- in-aid
ii) Expenditure



c) No Action - - -

increase occupancy:

Nil Information
experience:
.

The Warden of Youth Hostel, Sangrur is also Assistant Director of Youth
Services, Sangrur. No HMC and hence no HMC meetings. No kitchen facilities.
No detail of bed nights available/occupied. Income is less than expenditure. The
Warden of Youth Hostel, Patiala has written in his questionnaire that he took a
loan of Rs 2.25 lakhs from Sangrur Hostel. However, there is no mention about
this in this questionnaire.
STATE: PONDICHERRY
34. Pondicherry
Status

2. Warden’s Name & Date of joining Mrs. Suprabha K./15.03.2006
a) No. of Beds 45
h) S.T.D. No
i) P.C.O. Yes
j) Catering No
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years 05.08.2004, 20.06.2005, 08.11.2005

06.03.2006
9. Staff position at Youth Hostel Office Asst.-cum-Receptionist - 1

Watchman - 2
Gardner - 1
Sanitary Assistant – 1
Sanitary Helper – 1
11. a) Charges for Breakfast Different rates for a variety of items

b) Lunch as per list.
c) Dinner

and YHAI
a) Bed nights available 16,425 16,425 16,425

b) Bed nights occupied 8,079 8,241 11,678

d) Any Other 653 454 271
a) Income 6,29,141 6,51,669 6,80,924

b) Expenditure 3,89,961 5,59,166 5,80,130

b) State Government
i) Grant- in-aid 2,00,000 2,00,000 2,00,000
ii) Expenditure 2,78,082 3,24,602 3,80,464




c) No Action - - -

increase occupancy:
i) In-disciplined Staff should be removed from this Youth Hostel

i) All efforts were made locally
experience:
i) The Hostel Management Committee is to be re-constituted as per
Government of India instructions.

Very few HMC meetings have been held. For food there are variety of items at
different rates. Otherwise, the hostel is functioning well.
STATE: RAJASTHAN
35. Jaipur
Status

2. Warden’s Name & Date of joining Col O.P. Rana (Retd)/22.09.1999
3. Is honorarium paid to you sufficient Sufficient
a) No. of Beds 60
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet Yes

Committee (HMC)
8. HMC meetings held during last 3 years 24.02.2004, 05.09.2005
9. Staff position at Youth Hostel Receptionist /STD Operator – 1

Office Clerk – 1
Store- in-charge – 1
Sweeper – 2
Gardner - 1
Watchman-1
Cook – 1
Part time Accountant – 1
Part time Plumber – 1
Part time Electrician - 1

b) Lunch Rs 30/-
c) Dinner Rs 30/-

and YHAI

b) Bed nights occupied 19345 21900 24820*
* Extra beds arranged
a) Student Youth 16425 18980 21535

d) Any Other 920 1020 1406
a) Income 9,99,871 9,98,612 11,74,979

b) Expenditure 7,73,414 6,21,401 8,18,804

b) State Government
i) Grant- in-aid 2,00,000 Nil 4,00,000
ii) Expenditure 2,00,000 Nil 80,355



c) Working Youth No No No


c) No Action - - -

increase occupancy:
i) Letter indicating the facilities and activities of the Youth Hostel has been
sent to various Universities, Educational/Technical Institutions.
ii) Letter indicating the facilities and activities of the Youth Hostel from time
to time sent to NSS and NYK units of Rajasthan.
iii) Listed in Tourist Brochure of Rajasthan.
iv) Visiting Groups motivated to send more tourist groups.
v) A close liaison is maintained with the following who, in variably conduct
seminars/training/workshops:
NGOs, Departments of Science & Technology, Government of Rajasthan,
Rajasthan State Sehkar Upbhokta Sangh, Department of Labour,
Government of Rajasthan, Rajasthan State Sports Council et.

i) Occasional liaison is maintained with leading news papers to give wide
publicity free to cost about the Youth Hostel. In this regard, many articles
have been published in the local leading news papers from time to time.
experience:
i) Warden with caring and cooperative staff, occupies a pivotal position in
making the Hostel popular.
ii) Positive approach towards the hostellers.
iii) Neat & Clean accommodation, toilets, clean linen, hygienic and
sumptuous food at inexpensive rates helps maintain efficiency of the
hostel but also shed luster to the name of the hostel.

The Occupancy of this Hostel has been excellent in the Year 2004-05 i.e. 89%. In
2005-06 it was cent per cent, and in 2006-07 the hostel had to arrange extra beds
to accommodate the visitors. One HMC meeting each in 2004-05 and 2005-06
was held. No HMC meeting held in 2006-07. Hostel is, otherwise, functioning
very well.
36. Jodhpur
Status

2. Warden’s Name & Date of joining Mr. Marpat Singh Sankhla/
06.04.1992
a) No. of Beds 90
b) Ladies Dorm./Gents. Dorm. 25/50 Beds
c) No. of Bathrooms/Toilets 22/26 Washroom 20
e) General Informatio n Available
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet Yes

Committee (HMC)

Mali-cum-Watchman-1
Attendant – 2
11. a) Charges for Breakfast Rs. 20/-

b) Lunch Rs. 45/-
c) Dinner Rs. 45/-

and YHAI


b) Non-Student 2301 2189 3310
d) Any Other - - -
a) Income 5,35,280 4,90,332 6,98,985

b) Expenditure 4,88,782 5,31,283 4,66,108

b) State Government
i) Grant- in-aid Nil 3,00,000 6,00,000
ii) Expenditure Nil 3,69,319 6,78,251



d) Others (YHAI) Yes Yes Yes


c) No Action - - -

increase occupancy:
i) I attend all the programmes and explain the benefits, activities etc to all
the participants.
ii) Distribute Brochures and activity folders to them

i) Advertising of all coming Programmes and activities of YHAI in daily
Newspapers, magazines published by NGOs, Government Departments
like CAZARI, Banks, Railways, NSS, NYK etc.
ii) Contact the Departments personally and inform about YHAI.
experience:
i) By maintaining Hygienic atmosphere , cleanliness etc.
ii) Maintaining rules and regulation strictly
iii) Proper advertisement and make it a “Home away from home”.

Only one HMC meeting held in 2005-06. Occupancy is quite low. Otherwise,
the hostel is maintaining facilities properly.
STATE: TAMIL NADU
37. Chennai
Status

2. Warden’s Name & Date of joining Col S.R. Raju/ 01.12.1987
3. Is honorarium paid to you sufficient Yes
4. Are you staying in Yo uth Hostel campus Yes
a) No. of Beds 94
e) General Informa tion -
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years 12.03.2004, 06.10.2004, 09.03.2005,

18.10.2005, 13.11.2006

Watchman - 3
Gardner - 2
Sanitary Assistant - 1
Helper – 1

b) Lunch Rs 25/-
c) Dinner Rs 25/-

and YHAI

a) Student Youth 13535 13202 17409

b) Non-Student 2925 3953 2510
d) Any Other 4335 4244 4893
a) Income 16,47,463 14,44,720 25,63,007

b) Expenditure 10,65,853 10,25,842 33,59,782

i) Grant- in-aid
ii) Expenditure




c) No Action - - -

increase occupancy:
i) Placing Hoardings in various places is not economical as very soon some
postures etc are pasted on them.
ii) Information sent to various destinations in India by pot cards. The
addresses were collected from in mates etc.
iii) Radio, Television talks were given periodically about Youth Hostels in
India and particularly about Chennai.
iv) Articles were published in national and local newspapers.
v) Organizations and schools were encouraged to conduct programmes at the
Hostel.
vi) Better environment created by creating garden and trees were added to the
exiting trees.
23. Steps taken to publicise Youth Hostel: Same as above
experience:
i) Documentary film covering Youth Hostels
ii) Youth Hostel included in the folders/city maps by the Ministry of Tourism
iii) Youth Hostels suffer lack of publicity
iv) Youth hostels are not only for students should be publicized
v) Information about programmes of the Youth Hostel should be made
public.
vi) Automobiles Association be informed to include Youth Hostels in their
road maps.
vii) Lion Club, Rotary Clubs and Youth Clubs should be invited
viii) Publicity should be in three different levels: a) State Level, b) All India
Level c) Publicity Abroad
xi) Programmes can be included in UGC broadcast
x) Information and Publicity Department be approached for taking short
documentary film which can be shown all over the country.
All information is given by the Warden. Hostel is running efficiently.
Occupancy for the last three yeas is 68% to 75%.
38. Madurai
Status

2. Warden’s Name & Date of joining Mr. K. Jawahar/ -
a) No. of Beds 150
h) S.T.D. No } Information
i) P.C.O. No } not given
j) Catering No }
k) Recreation Centre No }
l) Internet No }
m) Other facilities No }

Committee (HMC)
9. Staff position at Youth Hostel Sweeper - 2

Watchman-1
Peon - 1
11. a) Charges for Breakfast -

b) Lunch
c) Dinner

and YHAI


b) Non-Student 1981 1734 835
d) Any Other - - -
a) Income 5,90,426 * 3,50,557 3,02,631

b) Expenditure 5,53,363 2,90,552 2,48,416
NOTE: Rs 2,97,440 includes loan received from Sports Development
Authority

a) Government of India 81,219 Nil 38,500
b) State Government
i) Grant- in-aid/Loan 2,97,440 Nil Nil
ii) Expenditure 3,78,205 Nil 38,500



maintained in following manne r:
d) Others /Members YHAI Yes Yes Yes

a) Ask for the suggestions
b) Take Advice from Hostel
c) No Action

increase occupancy:
i) Publicity in Newspapers and Local Media/T.V..

i) Circulars about Youth Hostel to all NGOs, Government Departments,
Schools & Colleges.
experience:
i) Warden should be given full administrative powers.
ii) local Committee should be given powers to solve the immediate problems
like repairing, water connection etc.
iii) A full time Dy. Warden may be appointed.
iv) A full time Receptionist may be appointed
v) If Department permits, Nehru Yuva Kendra, Warden’s Residence and
Office shifted to the Youth Hostel for which they wish to pay rent of Rs
5,000/- per month.

In the three years only one HMC meeting has been held. Number of bed nights
available is incorrect. The Warden is coordinator of Nehru Yuva Kendra. The
First floor of the Youth Hostel building has major cracks but nothing has been
done to repair it. The water tank and pipes need immediate replacement. No
Balance Sheets for three years. Kitchen facility not available.
39. Thanjavur
Status
1. Date/Year of starting Youth Hostel March 1994

2. Warden’s Name & Date of joining Mr. B. Ramasubramania Gauthaman
13.08.2002
a) No. of Beds 54
d) Reception Counter Yes
h) S.T.D. No
i) P.C.O. No
j) Catering No
l) Internet No

Committee (HMC)
8. HMC meetings held during last 3 years 05.04.2005. 08.10.2005
9. Staff position at Youth Hostel Helper - 2

Sweeper - 1

b) Lunch
c) Dinner

and YHAI


b) Non-Student 2525 3023 2564
c) Members of YHAI 410 392 - .
d) Any Other 705 1316 1148
a) Income 3,34,123 2,92,824.00 3,30,390

b) Expenditure 2,49,843 2,52,962.64 2,29,760
i) Grant- in-aid
ii) Expenditure
17. Balance Sheet for last 3 years Yes Yes Yes*





c) No Action - - -

increase occupancy:
i) Placing hoardings at advantage points
ii) Informing near by colleges, schools and other institutions about the
activities of the Youth Hostel

i) Placing hoarding
ii) Conducting all youth programmes from various youth organizations
experience:
i) Facilities in the Youth Hostels should be upgraded
ii) Funds must be provided to this effect
iii) Advertisements by Government to all countries to utilize the facility of the
hostel.

Only two HMC meetings were held in 2005. Infrastructure is poor. Kitchen
facility not available. Accounts have been prepared by Warden but no t audited.
Honorarium insufficient.
STATE: TRIPURA
40. Agartala
Status

2. Warden’s Name & Date of joining Mrs. Gori Chakraborty / 04.02.2006
a) No. of Beds 44
b) Ladies Dorm./Gents. Dorm. -
h) S.T.D. No
i) P.C.O. No
j) Catering Yes
l) Internet No

Committee (HMC)
9. Staff position at Youth Hostel 9 including Warden

b) Lunch Rs. 20/- Veg, Fish Rs 25/- ,
c) Dinner Rs 40/- Meat – ( Same)

and YHAI

b) Bed nights occupied
a) Student Youth
b) Non-Student
c) Members of YHAI
d) Any Other
a) Income 2,51,865 2,55,539 3,25,695

b) Expenditure 2,46,179 1,87,067 1,85,627

b) State Government
i) Grant- in-aid
ii) Expenditure 1,58,550 42,994 65,000



a) Student Youth
c) Working Youth
d) Others
a) Customer Comment Cards
b) Telephone survey
c) Complaint Book
d) Discussion with hostellers

c) No Action - - -

increase occupancy:
i) Yes, process if going on

i) Good activities and good relationship with public are the criteria of the
experience:
i) To keep it neat and clean
ii) Good behavior with hostellers.

Only kitchen facilities available. No record of bed nights available/occupied.
Records of hostellers not maintained properly. The Statement of Accounts, for the
three years not made available. Only one HMC meeting held in 2005-06.
Warden not staying at hostel. Honorarium insufficient.
STATE: UTTAR PRADESH
41. Agra
Status

2. Warden’s Name & Date of joining Lt. Col. J.C.S. Rawat (Retd)
01.06.2000
a) No. of Beds 86
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Interne t Yes

Committee (HMC)
9. Staff position at Youth Hostel Receptionist/Supervisor - 1

Guard - 3
Gardner - 1
Cook – 1
Assistant Cook – 1
Sweeper – 3
Part time Clerk – 1

b) Lunch Rs. 25/-
c) Dinner Rs. 25/-

and YHAI


b) Non-Student 6170 6553 5687
c) Members of YHAI - - -
d) Any Other /Foreigners 99 351 147
a) Income 12,31,513 12,84,834 12,71,058

b) Expenditure 8,07,343 9,65,989 10,27,913

i) Grant- in-aid
ii) Expenditure




e) Visitors Book Maintained Yes Yes Yes

c) No Action - - -
d) Flaw/Complain is rectified Yes Yes Yes
Immediately

increase occupancy:
i) The cordial behaviour of hostel staff and the hospitability provided by
Youth hostel itself is a main reason for increase in the occupancy.
ii) Liaison with local tourist offices, transporters and personal liaison with the
tourist offices.
iii) Internet.
23. Steps taken to publicise Yo uth Hostel:

i) Hoardings at important places.
ii) Distributions of leaf lets to hostellers and other information are given.
iii) Periodical talk on local TV or to local newspapers.
iv) Letters to various institutes schools on new year eve.
experience:
i) Keep the staff having cordial manners and sincerity to their work.
ii) Provide all possible facilities including meal etc. on reason able rates.
iii) Personal involvement by Warden/Assistant Warden with each hostellers
advising them and inviting suggestions for improvement in hostel
facilities.
iv) Youth hostel should be self sufficient in providing all facilities so that
hostellers do not look elsewhere for the same.

Only one HMC meeting held during 2006. Occupancy for given three years is
nearly 50%. Statement of Accounts and Balance Sheets for the three years have
been made available. Honorarium insufficient. Otherwise, the hostel is
functioning well.
STATE: UTTARAKHAND
42. Mussoorie
Status

2. Warden’s Name & Date of joining Sqn. Ldr K.K. Sharma (Retd)
13.12.2001
4. Are you staying in Youth Ho stel campus Yes
a) No. of Beds 118
h) S.T.D. Yes
i) P.C.O. Yes
j) Catering Yes
l) Internet Yes

Committee (HMC)
8. HMC meetings held during last 3 years 12.10.2004,, 24.01.2005, 28.10.2005

23.01.2006, 21.07.2006, 10.05.2006
26.12.2006, 12.04.2007

Cook - 1
Sweeper - 1
Helper – 1
Security Guard – 1
Cook-Helper – 1

b) Lunch Rs 40/-
c) Dinner Rs.40/-

and YHAI


d) Any Other 2782 3858 4455
a) Income 1,03,833 11,79,879 12,30,879

b) Expenditure 10,36.467 10,52,070 9,40,701

i) Grant- in-aid
ii) Expenditure





c) No Action - - -
increase occupancy:
i) Publicity is being given through pamphlets and interaction with locals.

i) Personal contact with different educational institutions
experience:
i) Discipline, sincerity, good behaviour , cordial reception and publicity.

Balance Sheets for the three years have been made available. Occupancy in
Mussoorie Hostel is very low in spite of the fact that it is a prominent hill station.
Honorarium insufficient. Otherwise, the hostel is functioning well.
43. Nainital
Status

2. Warden’s Name & Date of joining Mrs Suman/ 12.01.2007
a) No. of Beds 44
h) S.T.D. No
i) P.C.O. No
j) Catering Yes
l) Internet No

Committee (HMC)

9. Staff position at Youth Hostel Receptionist-cum-Clerk – 1
Receptionist - 1
Peon-cum-Mali -1
Sweeper-cum-Watchman - 1

b) Lunch Rs. 30/-
c) Dinner Rd. 30/-

and YHAI


d) Any Other 578 1047 1027
a) Income 6,61,021 6,34,246 4,12,050.00

b) Expenditure 5,80,925 8,00334 3,77,244.44

i) Grant- in-aid
ii) Expenditure




c) No Action - - -

increase occupancy:
i) Wide publicity and advertisement

i) Sign Board of Youth Hostel were displayed on road sides.
ii) Pamphlets were distributed.
iii) Letters were written to educational institutions
experience:
i) Functions and activities of the Youth Hostel should be advertised and
more and more people know about it.
ii) Internet

Balance sheets for the three years have been made available. Only one HMC
meeting has been held in 2004-05. Feedback from hostellers is not obtained on
Card. Occupancy is low.
CHAPTER – 5
FINDINGS & RECOMMENDATIONS
5.1 As stated in Chapter-3, the Evaluation Committee constituted by the YHAI had taken the
decision to review the working of the Government Youth Hostels through two structured
questionnaires i.e. one to be completed by the Mystery Shoppers deputed by YHAI and the
second to be filled-up by the Wardens of the Hostels. While filling up the questionnaire the
Mystery Shoppers were instructed not to disclose their identity. Out of the 78 Youth Hostels
on record, Mystery Shoppers could fill- up 64 questionnaires, the data of which is interpreted
and concluded in Chapter – 4 under sub-heading 4.1. Only 43 Wardens submitted their
questionnaires; the information on which is appended and concluded in Chapter-4 under sub-
heading 4.2. In many cases the information has been found contradictory of each other when
the data provided by Mystery Shoppers and Wardens was analysed. This fact, however,
cannot be ignored because Wardens being in the supervisory control of Youth Hostels have
generally given positive replies on many aspects whereas the Mystery Shoppers by being on
the spot, have given the actual picture of the Youth Hostels, which is mostly negative.
5.2 Policy-wise there seems to be no flaw in present scheme of the Government of India to set-up
Youth Hostels all over India. The scheme should certainly continue in the 11th Plan period.
The scheme is well intended to provide low cost, budget accommodation and facilities to
traveling student groups and youth groups on excursions or study tours or individual traveler.
The scheme aims to encourage youth travel to know more about diversity of India’s culture
and its people and thus promote national integration and on a wider scale promote Peace and
International Understanding. However, the flaws which have come to notice through this
evaluation study are with regard to proper implementation of the policy and procedures laid
down for the functioning of Youth Hostels. Needless to say, that the scheme is essentially
required to be continued by bringing improvement in their functioning as per Youth Hostel
Manual.
5.3 The foremost step which is important with regard to the proper functioning is the constitution
of Hostel Management Committees and holding its meetings at quarterly intervals. At
present, most of the Youth Hostels are lacking on this functional aspect as there is not much
administrative intervention or supervision either by the Central Government or concerned
State Government Departments.
5.4 There is pertinent need to place the team of Warden and Assistant Warden in each and every
youth hostel with compulsory stay at the hostel. The present system lacks this arrangement.
They need to be paid well as most of them are not satisfied with the meager amount of
Rs.5,000/- being paid to them at present. The infrastructure and maintenance in most of the
youth hostels is in shambles. Youth Hostels lack in Kitchen/Food facilities which are most
essential for the hostellers. The staff position is bad. Some of the youth hostels are being
misused for other activities. Funding system/status is also required to be looked into
appropriately.
5.5 For the year 2009-10 and onwards, the policy decisions can be taken immediately i.e. in the
current year itself so that the funds can be released timely to complete proposed task of
completing ongoing project.
5.6 In any case, the complete activity will have to be planned out in terms of:
1) allotment of land, 2) construction of buildings, 3) provision of infrastructure, 4) staffing,
5) constituting Hostel Management Committees and finally the implementation of rules and
regulations as per the Youth Hostel Manual. This way all the funds will not be needed at one
time but would rather be required in a staggered manner depending upon the activity being
taken up.
5.7 Out of the 78 Youth Hostels in the list of the Ministry of Youth Affairs and Sports, 16 Youth
Hostels were constructed and managed by Department of Tourism before 1984. The hostels
were handed over to Department of Youth Affairs and Sports in 1985. These hostels are:
1. Dalhousie 9. Aurangabad
2. Mysore 10. Shillong
3. Jaipur 11. Puri
4. Chennai 12. Puducherry
5. Jodhpur 13. Nainital
6. Secunderabad 14. Darjeeling
7. Trivandrum 15. Patnitop
8. Bhopal 16. Namchi
It may also be noted that 12 Youth Hostels are not commissioned yet. They are:
1. Vijayanagaram KA Peta (AP) 7. Chindri, Koraput (Orissa)

2. Sirsa (Haryana) 8. Ajmer (Rajasthan)
3. Yamuna Nagar (Haryana) 9. Udaipur (Rajasthan)
4. Rewari (Haryana) 10. Ooty (Tamil Nadu)
5. Sogalu (Karnataka) 11. Lucknow (U P)
6. Khajuraho (M P) 12. Badrinath (Uttaranchal)
One Youth Hostel mentioned in Srinagar (J&K) does not belong to Central Government but
is of State Government. Chindri Youth Hostel is in Koraput Distt. These are not two
different Youth Hostels as mentioned in the Department’s list. It should be corrected for
future record.
We have no data on the ongoing projects for the construction of Youth Hostels.
We have reviewed 64 hostels out of 66 hostels commissioned at the moment. These hostels
are classified into four categories based on the information collected from Mystery Shoppers
and Warden’s reports. The information collected was checked and re-checked with the
officials of the State Branches of YHAI. The classification is done after careful analysis of
the data collected from the two questionnaires.
5.8 Classification
A) Good running Youth Hostels according to minimum standards adopted worldwide by

International Youth Hostel Federation. These are:
1. Dalhousie
2. Mysore
3. Jaipur
B) Fairly good running Youth Hostels but have not achieved minimum IYHF Standards.
These are:
1. Agra
2. Chennai
3. Miramar
4. Jodhpur
5. Mussoorie
6. Tirupati
C) These hostels have good location but are of poor IYHF standards. These are:
1. Visakhapatnam 18. Jashipur

2. Nagarjunasagar 19. Gopalpur-on-Sea
3. Vijayawada 20. Gangtak
4. Warangal 21. Tejpur
5. Guwahati 22. Madurai
6. Patna 23. Thanjavur
7. Gandhinaga r 24. Trichy
8. Kochi 25. Nainital
9. Trivandrum 26. Uttarkashi
10. Bhopal 27. Darjeeling
11. Jabalpur 28. Kozhikode
12. Aurangabad 29. Patnitop
13. Shillong 30. Hassan
14. Dimapur 31. Tirathrameshwar
15. Puri 32. Luangmual
16. Puducherry 33. Imphal
17. Mapusa
D) The following hostels are badly located and cannot achieve even the poor standards.
These should be handed over to Department of Youth Affairs, State Govt. which can run them as
Youth Training Centres or any appropriate role.
1. Nagarlagun 8. Tura
2. Golaghat 9. Bilaspur
3. Nagaon 10. Mokokchung
4. Nagrota 11. Namchi
5. Buldana 12. Burdwan
6. Ukhrul 13. Churulia
7. Secunderabad
5.9 It may be candidly pointed out that none of the hostels in Haryana and Punjab are running
according to any norm, standard or remotely as a Youth Hostel. For example: Amritsar Youth
Hostel is used as a bus stand for buses going and coming from Lahore.
These are the four hostels of Haryana:

1. Gurgaon
2. Pipli
3. Bhiwani
4. Panchkula
and Four Hostels of Punjab:

1. Amritsar
2 Patiala
3. Rupnagar
4. Sangrur
As it is doubtful if anyone of them will come in any higher classification, it is

recommended that these hostels should come under category D and handed over to their
respective States.
The following Youth Hostels have not been reviewed by us:
Port Blair and Agartala
5.10 It is pertinent to mention that the Department of Youth Affairs discontinued the recognition
of YHAI Membership Cards in the Government Youth Hostels after the last Central Policy
Committee meeting in May, 2002, although it was not the decision of the said Committee.
This resulted in the decline of YHAI members using the government youth hostels for their
stay which inter-alia affected the occupancy vis a vis financial growth. Prior to this the
Youth Hostels Association of India was actively involved in the growth of these Youth
Hostels and it used to regularly conduct training programmes and seminars for the new and
regular wardens. International Trainers were called by the YHAI at its own expenses to
inspect the hostels and hold the seminars. Regular visits of the Chairman and other
officials of the YHAI were used to be made and Department of Youth Affairs was regularly
given the feed back. Some of the hostels collaborated with YHAI to organize Youth
Programmes at Mussoorie, Dalhousie and Nainital thereby
resulting in their growth of occupancy and financial position. YHAI was promoting
Government Youth Hostels by publishing Youth Hostel Directory.
Dalhousie Youth Hostel is an example of such benefits of collaboration with YHAI. A

study of the last five years bed night of this Youth Hostel shows that 24 to 35% were
YHAI members resulting in 20 to 30% increase in yearly revenue.
5.11 A Youth Hostel Manual, a document prepared after detailed deliberations by the
Department of Youth Affairs in 1991 was the basis to effectively run Youth Hostels in
the country. Some parts of the Manual such as composition of Hostel Management
Committees were re-drafted in the Central Policy Committee meeting in 2002. There is a
need to revise this document again. The Manual was not at all followed in letter and
spirit in last decade.
5.12 Government Youth Hostels in existence are spread all over the country. It is not possible
to Department of Youth Affairs officials to have an effective control on the working of
these hostels through the Hostel Management Committee. This has resulted in the
deterioration and misuse of many hostels.
Hence, we fully endorsed the recommendations of the Working Group of the 11th Five
Year Plan for Youth Affairs, an Apex body namely National Youth Hostel Authority
(NYHA) should be immediately formed. NYHA should work in close cooperation with
the Youth Hostels Association of India to achieve the requisite standards and should also
undertake steps to make all these Youth Hostels financially viable. This Apex Body
should have members as under:
1. Two members from the Ministry of Youth Affairs

2. One member from Planning Commission
3. One member from Ministry of Tourism
4. One representative of YHAI
5. An expert Consultant on Youth Hostels
6. One Warden by rotation (Co-opted)
5.13 NYHA should have a small Working Secretariat which should be headed by a paid
National Coordinator and supported by Administrative and Financial staff. NYHA
should be responsible for the appointment of Wardens, their training, maintenance and
financial viability of A, B and C categories hostels. It should also undertake many other
functions mentioned in the Youth Hostel Manual.
5.14 The 11th Five Year Plan document while allocating Rs.12 crore under the scheme has
recommended that the scheme should be closed after the completion of the ongoing
projects of Youth Hostels. We agree with the decision of the Planning Commission in
this regard. Every Youth Hostel should be self generated which would not only allow its
own maintenance but generate a central capital fund which in due course of time
promotes more Youth Hostels in the country.
5.15 International Youth Hostel Federation consists of about 80 Member and Associate
Member countries running 4200 hostels throughout the world. It is estimated that it has
3.5 million members and create 35 million bed nights in a year. India’s share is very
small in these statistics. However, India is looked as a popular youth traveler destination
with China in Asia. Chinese Youth Hostels have made a rapid progress in the last
Decade. Similarly many smaller Nations who have taken to the Youth Hostel Scheme in
the last few years in Eastern Europe and Latin America have also made the similar
progress. Unfortunately in India, where the scheme started in 1966 is still lagging behind
many countries of the world.
5.16 India is the only country in the world where Youth Hostels Scheme has been given such
an importance that Five Year Plans allocated budget for the construction of Youth
Hostels and its expansion. It may be mentioned that all Arab countries have Youth
Hostels Scheme under their Ministry of Youth Affairs and Sports similar to India but
their number is very small. Their Youth Hostels are well established and of good
standards. In many other countries Youth Hostels Scheme is supported by the Ministry
of Education, Municipal Corporation or local governments.
5.17 The National Chairman of Youth Hostels Association of India was the President of
International Youth Hostel Federation for 8 years and was responsible for promoting the
movement throughout the world.
5.18 YHA of India was totally depending for all these years on the Government run Youth
Hostels for the promotion of youth travel and activities in India. However, in the absence
of tangible results in all these years Youth Hostels Association of India has formulated a
scheme of Franchisee Youth Hostels. It has already given license for 40 Youth Hostels
and plans to expand it to 200 Youth Hostels. Franchisee Youth Hostels are located or
may be located where government run Youth Hostels exist. This will give a healthy
competition between the two thereby improving the standards of both types of hostels.
YHAI website and its National and International Booking Network can be very useful in
promoting Government Youth Hostels as young travelers worldwide like to book their
accommodation online through website. This will boost the growth of these Youth
Hostels.
It is running New Delhi International Youth Hostel which has come to ISO standards. As
an NGO, it has its own limitations.
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CHAPTER – 1

1.1 BRIEF BACKGROUND

Year Budget Estimate Achievements Total No. of

1.3 EVALUATION OF EXISTING YOUTH HOSTELS

TERMS OF REFERENCE FOR EVALUATION

2.5 In case it is to be continued, then, please indicate your views about:

Need for improvements;

An Evaluation Committee consisting of the following persons was constituted at the

1. Dr. Harish K Saxena Chairperson

2. Shri T C Alakh Resource Person

3. Shri Yog Raj Resource Person

4. Prof. Y L Nangia Member Consultant

5. Mrs Nishi Rawat Secretary

Evaluation Committee decided to conduct the study through structured questionnaires.

i) Mystery Shoppers Questionnaire QNR 1(MS)

EVALUATION OF YOUTH HOSTELS

4.1 REPORT BASED ON MYSTERY SHOPPERS QUESTIONNAIRE

STATE: ANDHRA PRADESH

1. Distance from the bus terminal 4 Kms P -

9. Presence of Receptionist Yes P -

15. Presence of Safaiwala(s) Yes P -

31. Conclusion in Brief:

1. Distance from the Railway station 4 .5kms P -

9. Presence of Receptionist Yes P -

14. Anything Bad noticed about:

15. Presence of Safaiwala(s) Yes P -

1. Distance from the bus terminal 8 kms P -

9. Presence of Receptionist Yes P -

14. Anything Bad noticed about:

31. Conclusion in Brief

1. Distance from the bus terminal 9 kms P -

14. Anything Bad noticed about:

15. Presence of Safaiwala(s) None - N

31. Conclusion in Brief:

1. Distance from the bus terminal 4 kms P -

14. Anything Bad noticed about:

15. Presence of Safaiwala(s) Yes P -

31. Conclusion in Brief:

1. Distance from the bus terminal 1 kms P -

14. Anything Bad noticed about:

15. Presence of Safaiwala(s) No - N

31. Conclusion in Brief:

1. Distance from the bus terminal 4 kms P -

14. Anything Bad noticed about:

15. Presence of Safaiwala(s) No - N

31. Conclusion in Brief:

1. Distance from the bus terminal 0.5 kms P -

14. Anything Bad noticed about:

15. Presence of Safaiwala(s) Yes P -

31. Conclusion in Brief:

1. Distance from the Railway Station 1kms P -

9. Presence of Receptionist Yes P -

14. Anything Bad noticed about:

15. Presence of Safaiwala(s) Yes P -

31. Conclusion in Brief:

1. Distance from the bus terminal 5 kms P -

9. Presence of Receptionist Yes P -

14. Anything Bad noticed about:

15. Presence of Safaiwala(s) Yes P -