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17 How to make polite requests?

Complete these questions with I or you.

1. Could _______________ speak to you for a moment?


2. Can _______________tell me your name?
3. Can _______________ have another coffee, please?
4. Could _______________ call me again tomorrow?
5. Would _______________repeat that, please?
6. Could _______________ help me for a moment?

Match questions (1-6) to responses (a-f) below.

a) Yes, sorry. The reference is 14473. ____


b) Certainly. Same again? ____
c) Yes, of course. ____
d) I’m afraid I’m on holiday. ____
e) Sure. It’s Mohammad Ahmad. ____
f) Sorry, but I’m very busy. ____

With your partner, take turns to make and respond to requests.

1. I want your telephone number. (have)


2. I want your address. (give)
3. I don’t understand you. (speak more slowly)
4. I need your signature here. (sign)
5. I can’t talk at the moment. (call back)
Can,
6. I can’t write down your name. could
(spell) and would
Could and would are generally more “polite” and formal than
can.
Would is not used with I: Could I speak to you?
Not: Would I speak to you?

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