Demonstration Steps for Module 7: Managing Message

Transport and Handling

Demonstration: Configuring Hub Transport Servers

Preparation
Ensure that the 5047B-SYD-DC1, 5047B-SYD-EX2, and 5047B-SYD-CL1 virtual
machines are running. Log on to the SYD-DC1 as Administrator with the password of
Pa$$w0rd.

Important: When you start the virtual machines, ensure that you start 5047B-SYD-
DC1 first and that it is fully started before starting any other virtual machines. If you
receive a notification that one or more services failed to start when starting a virtual
machine, open the Services console on the virtual machine and ensure that all
Microsoft Exchange services that are configured to start automatically are started.

 Demonstration Steps
1. On SYD-DC1, click Start, point to All Programs, click Microsoft Exchange
Server 2007, and then click Exchange Management Console.
2. In the console tree, expand Server Configuration, and then click Hub Transport.
3. In the result pane, right-click SYD-DC1, and then click Properties.
4. Click the System Settings tab. This tab indicates which domain controllers and
global catalog servers are being used.
5. Click the External DNS Lookups tab. This tab gives you the options of using the
DNS settings from a specific network card or defining specific DNS servers for
external DNS lookups. The default configuration is to use the DNS settings from all
available network cards:
 If your internal DNS server is also capable of resolving external DNS records,
you should use network card DNS settings.
 If your internal DNS server does not resolve external DNS records and this Hub
Transport server needs to deliver messages to the Internet, you should configure
a specific external DNS server.
6. Click the Internal DNS Lookups tab. This tab gives you the options of using the
DNS settings from a specific network card or defining specific DNS servers for
internal DNS lookups. The default configuration is to use the DNS settings from all
available network cards. In most cases, this is sufficient.

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7. Click the Limits tab. In most cases, the default settings on this tab are acceptable.
The options available here are:
 Outbound connection failure retry interval. When an attempt to connect to a
server fails and the transient retry attempts have been completed, this value is
used to indicate how many minutes to wait before retrying to create a connection.
 Transient failure retry interval. When an attempt to connect to a server fails, this
value indicates how long in seconds to wait between transient retry attempts.
 Transient failure retry attempts. When an attempt to connect to a server fails, this
value indicates how many times the connection will be retried using the transient
failure retry interval. After all transient failure retry attempts are completed, the
outbound connection failure retry interval is used.
 Message expiration: This value indicates the maximum time since submission
and the maximum time in days that a message can remain in a queue. After this
time, delivery fails and a non-delivery report (NDR) is generated.
 Notifications: Notify sender when message is delayed more than. This value
indicates the maximum time in hours that a message can be delayed before a
delivery status notification is sent to the sender indicating a delivery delay. If
your users have a tendency to expect instant delivery of e-mail, consider
lowering this value to only one or two hours.
 Connection restrictions: Maximum concurrent outbound connections. This value
specifies the maximum number of connections that can be open at one time. If
the limit is reached, no new connections are created until an existing connection
completes.
 Connections restrictions: Maximum concurrent outbound connections per
domain. This value specifies the maximum number of connections that can be
open to a single domain at any one time.
8. Click Cancel.
9. In the work pane, right-click Client SYD-DC1, and then click Properties. This
SMTP Receive connector is meant to be used by POP3 and IMAP4 clients.
10. Click the Network tab. Notice that this connector is listening on port 587.
11. Click the Authentication tab. Notice that secure connections including TLS
(equivalent to SSL) are available to encrypt user name, password, and data while in
transit.
12. Click Cancel.
13. In the work pane, right-click Default SYD-DC1, and then click Properties. This
SMTP Receive connector is meant to be used for general message reception,
including messages from the Internet.

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14. Click the Network tab. Notice that this SMTP Receive connector listens on port 25,
which is the standard port for SMTP traffic on the Internet.
15. On the Permission Groups tab, notice that Anonymous users is not selected. That
means this receive connector will not accept messages from Internet SMTP servers
without authentication.
16. Click Cancel.
17. In the console tree, expand Organization Configuration, and then click Hub
Transport.
18. In the result pane, click the Transport Rules tab and in the action pane, click New
Transport Rule. Transport rules allow you to control messages based on specific
characteristics.
19. In the Name box, type Block Large Attachments to the Internet and then click
Next.
20. In the Step 1: Select condition(s) box, select sent to users inside or outside the
organization.
21. In the Step 2: Edit the rule description box, click Inside, select Outside, and then
click OK.
22. In the Step 1: Select condition(s) box, select when the size of any attachment is
greater than or equal to limit.
23. In the Step 2: Edit the rule description box, click 0KB, type 5000, and then click
OK. This rule now applies to all messages sent outside the organization that have an
attachment over 5 MB.
24. Click Next.
25. In the Step 1: Select actions(s) box, select send bounce message to sender with
enhanced status code.
26. In the Step 2: Edit the rule description box, click Delivery not authorized,
message refused, type Attachment too large for external delivery, and then click
OK.
27. Click Next. The exceptions window allows you to create exceptions to this rule using
all of the same characteristics available when defining conditions for the rule. You
can use exceptions to prevent specific users from being restricted.
28. Click Next, read the Configuration Summary, and then click New.
29. Read the Completion Summary and then click Finish. Notice that the structure for
the Exchange Management Shell command is fairly complex.

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 30. In the result pane, click the Journaling tab, and in the action pane, click New
Journal Rule. A journal rule allows you to archive e-mail to a specific mailbox
based on the scope:
 Global. All e-mail.
 Internal. Internal e-mail only.
 External. E-mail with external sender or recipient.
31. Click Cancel.
32. In the console tree, expand Recipient Configuration, and then click Mailbox.
33. In the result pane, right-click Administrator, and then click Properties.
34. Click the E-mail addresses tab, click Add, type [email protected], and
then click OK. The administrator account now receives the postmaster mail for the
adatum.com domain.
35. Click OK.
36. Close the Exchange Management Console.

Demonstration: Troubleshooting Message Transport with Exchange

Preparation
Ensure that the 5047B-SYD-DC1, 5047B-SYD-EX2, and 5047B-SYD-CL1 virtual
machines are running. Log on to the SYD-DC1 and SYD-EX2 as Administrator with
the password of Pa$$w0rd.
 Demonstration Steps
1. On SYD-EX2, click Start, point to All Programs, click Microsoft Exchange
Server 2007, and then click Exchange Management Console.
2. In the console tree, click Toolbox, and then double-click Queue Viewer. By default,
Queue Viewer connects to the local server. Notice that only the Submission queue is
listed because this server has not had activity. Queues are created dynamically as
required.
3. On SYD-DC1, click Start, click Run, type net stop MSExchangeIS, and then press
ENTER.
4. On SYD-CL1, log on as Arlene with a password of Pa$$w0rd.
5. Click Start, and then click E-mail to open Outlook.
6. Create a new message addressed to Gregory, with a subject Test1, and then click
Send.

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7. Create a new message addressed to Gregory, with a subject Test2, and then click
Send.
8. On SYD-EX2, view the queues. The syd-dc1.adatum.com queue is now listed with
two messages. Notice that there is an error that indicates the Mailbox server is
offline. If necessary, click Refresh in the Actions pane to view the queues.
The type Exchange Server 2007 queues are:
 Submission queue. Messages being processed by the categorizer.
 Mailbox delivery queue. One queue for each Mailbox server to which the Hub
Transport server can deliver messages.
 Remote delivery queue. One queue for each outbound SMTP domain.
 Poison queue. Messages that might have caused the server to fail.
 Unreachable queue. Messages that cannot be routed to their destinations.
9. Click syd-dc1.adatum.com. In the action pane, notice that you can suspend the
queue to stop message delivery through this queue. You can also retry, which forces
an immediate attempt and resending.
10. In the action pane, click Retry. You may briefly see that the queue is active before
returning to Retry status.
11. Click the Messages tab. This tab displays all messages in all queues. From here, you
can control the deliver of individual messages. If necessary, click Refresh in the
Actions pane to view the messages.
12. Right-click the message with the subject Test1, click Remove (with NDR), and then
click Yes. This deletes the message and informs the user that the message was
deleted. You also have the option to not inform the user that the message was deleted.
However, in most cases, the user should be informed.
13. On SYD-DC1, click Start, click Run, type net start MSExchangeIS, and then press
ENTER.
14. On SYD-EX2, click the Queues tab. Notice that syd-ex2.adatum.com now appears as
a queue because the NDR was delivered to Arlene on this server.
15. Right-click syd-dc1.adatum.com, and then click Retry. The message is now
delivered to the SYD-DC1 Mailbox server.
16. In SYD-CL1, open the new Inbox message. This message is the NDR for the
cancelled message with the subject Test1.