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    Hieu T. Nguyen: Release of Information Specialist

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    Hieu T. Nguyen has over 10 years of experience in healthcare records processing and quality assurance. He is currently responsible for processing records requests, audits, and legal documentation for multiple accounts at Memorial Hermann Health System. Previously, he held similar roles at Bactes Imaging Solutions, where he developed processes to improve efficiency and quality. Nguyen also has experience analyzing medical records to ensure accuracy and implementing electronic medical record systems. He is pursuing a certificate in Human Resources Development from the University of Houston.

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    Hieu T. Nguyen: Release of Information Specialist

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    api-510699890
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    Hieu T. Nguyen has over 10 years of experience in healthcare records processing and quality assurance. He is currently responsible for processing records requests, audits, and legal documentation for multiple accounts at Memorial Hermann Health System. Previously, he held similar roles at Bactes Imaging Solutions, where he developed processes to improve efficiency and quality. Nguyen also has experience analyzing medical records to ensure accuracy and implementing electronic medical record systems. He is pursuing a certificate in Human Resources Development from the University of Houston.

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    Hieu T. Nguyen has over 10 years of experience in healthcare records processing and quality assurance. He is currently responsible for processing records requests, audits, and legal documentation for multiple accounts at Memorial Hermann Health System. Previously, he held similar roles at Bactes Imaging Solutions, where he developed processes to improve efficiency and quality. Nguyen also has experience analyzing medical records to ensure accuracy and implementing electronic medical record systems. He is pursuing a certificate in Human Resources Development from the University of Houston.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    36 views2 pages

    Hieu T. Nguyen: Release of Information Specialist

    Uploaded by

    api-510699890
    Hieu T. Nguyen has over 10 years of experience in healthcare records processing and quality assurance. He is currently responsible for processing records requests, audits, and legal documentation for multiple accounts at Memorial Hermann Health System. Previously, he held similar roles at Bactes Imaging Solutions, where he developed processes to improve efficiency and quality. Nguyen also has experience analyzing medical records to ensure accuracy and implementing electronic medical record systems. He is pursuing a certificate in Human Resources Development from the University of Houston.

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    Download as docx, pdf, or txt
    of 2

    HIEU T.

    NGUYEN
    PROFESSIONAL EXPERIENCE

    MEMORIAL HERMANN HEALTH SYSTEM


    Houston, Texas October 2018 – present

     Responsible for processing records requests, audits and legal documentation for multiple accounts

    BACTES IMAGING SOLUTIONS Houston, Texas September 2014 – October 2018

    Release of Information Specialist


     Responsible for processing records requests, audits and legal documentation for multiple accounts
     Regularly meets and exceeds production and quality quotas
     Developed pilot process to track requests, reducing errors and negative quality measures
     Implemented new proprietary application to process all requests
     Create and report data models to executive team

    VIA CHRISTI HEALTH Wichita, Kansas Oct 2013 – Aug 2014

    Data Integrity Analyst


     Analyzed medical records to ensure accuracy of patient health information
     Tested and implemented Cerner OneChart, a solitary electronic medical records system
    o Improved efficiency, quality, and access for over 10,000 health system employees

    CSL PLASMA Wichita, Kansas

    Reception Technician Dec 2009 – June 2010


     Conducted clinical health screening of potential donors

    Team Lead/ Designated Trainer July 2010 – Sept 2011


     Conducted employee training and certification seminars

    Compliance Specialist Oct 2011 –Sept 2013

     Led Quality Assurance team in adherence to internal processes, federal regulations, SOPs, cGMPs,
    OHSA, and CLIA
     Engaged in various organizational enhancements including improved product procurement protocols,
    donor satisfaction projects, and implementation of a new EMR system
     Contributed to upgrade of plasma collection machines, which increased collection time by 20%,
    while reducing frequency of machine error

    LSI LOGIC (NETAPP) Wichita, Kansas Aug 2008 – Dec 2009

    Customer Service Representative


     Provided user support for clients of data storage products
     Engaged technical engineer team in troubleshooting hardware and software products
     Implemented new hire training modules that expedited employee comprehension and effectiveness

    SKILLS
     Electronic Health Records
     Quality Assurance, Quality Control, Quality  HIPAA, HITECH Act
    Improvement  Data Analysis
     Cerner: OneChart, RecordRequest, Powerchart  SmartMerge, QuadraMerge. Epic, NextGen,
     Request Management System, Horizon Patient OSCR, Meditech, Centricity
    Folder  eProgesa, eRiskLine, eClinicalWorks, APRIMA

    EDUCATION & CERTIFICATION

    University of Houston
     Human Resources Development Current

    University of Texas Health Science Center of Houston, Houston, Texas May 2018
     Graduate Certificate in Biomedical Informatics

    Wichita State University, Wichita, Kansas May 2012


     B.S. – Health Management and Community Development

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