English For Emails

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The key takeaways from the passage are tips for writing a professional email including following a clear structure, using formal greetings and closings, and including important details.

Some important tips for writing a formal email according to the passage are to follow a clear structure including greeting, stating the purpose, adding closing remarks, and choosing an appropriate closing. The email should also be professional to present a good image.

Common phrases for opening emails include greetings like 'Dear [Name]' or 'Dear Sir/Madam' and lines mentioning previous contact. Common closing phrases include lines requesting a reply, offering more communication, or mentioning a future meeting.

English for email

For most of us, email is the most common form of business communication
so it’s important to get it right. Although emails usually aren’t as formal as
letters, they still need to be professional to present a good image of you
and your company.

STEPS to write a formal email


Follow these five simple steps to make sure your English emails are
perfectly professional.

Begin with a greeting


Thank the recipient
State your purpose
Add your closing remarks
End with a closing

Useful phrases for opening emails


Opening greeting to one person or more
 Dear Mr/ Ms/ Dr/ Professor + family name (= Dear Mr./ Ms./ Dr./ Prof
+ family name)
 Dear Alex
 Dear Sir or Madam
 Dear all
 To: All faculty members/ To: New recruits/ To: All members/ To:…

Opening line mentioning the last contact between you


 Thank you for your email (yesterday/ of 12 May) about…
 Thanks for your email this morning/ earlier/ yesterday/ on Monday/
last week/…
 Thanks for your quick reply./ Thanks for getting back to me so
quickly.
 Thanks for your phone call this morning/ the information about/ your
interest in/ your help with/ your hospitality in…/…

Opening line with the subject of the email


 I’m writing to you about your latest model/ about the meeting next
week/ about your presentation yesterday/ about…
 I am writing to you in connection with/ with regards to/ regarding/
concerning…
 I’m writing (in order) to ask/ to enquire/ to confirm/ to check/ to inform
you/ to follow up on/ to let you know/ to tell you/ to thank you/ to invite
you to/ to update you on/ to announce that/ to ask for a favour/ to…
 As promised/ As we discussed, I’m writing to send you/ to…
 Sorry to write out of the blue, but…
 Sorry to write again so quickly, but/ Sorry to bother again so soon,
but…
 
Useful phrases for closing emails
Closing line when you need a reply
 I look forward to hearing from you (soon)./ (I’m) looking forward to
hearing from you (soon).
 Please let me know if that’s okay/ if that is acceptable with you/ if that
sounds okay/ if you can/ if you can help/ if you need an extension/ if
you need to reschedule/ if…
Closing line offering more communication if needed
 (In the meantime) if you need any more information,…/ If you require
any further information (about/ in order to/ before you/ to help you…/
…)/ If you need any more info/ Need more info,…
 If you have any (more) questions (about…),…/ Any more Qs,…
 … please do not hesitate to contact me./… please contact me./ …
please feel free to contact me./ please get in touch./ … just let me
know./ … just drop me a line (at any time).
Closing line mentioning the next (face to face) meeting
 I look forward to seeing/ meeting you then.
 See you on Monday/ on…/ next week/ next…/ then.
 (I) hope we have the chance/ opportunity to meet again soon.
Other closing lines mentioning the next contact between you
 Speak to you soon/ then/ on Monday/ on…
Closing lines for (big) requests
 Thanks/ Thank you (in advance).
 Cheers.
 Any help (at all/ you can offer me)/ Any feedback you can give me (on
this)/ Any assistance (you could give me in this matter) would be
greatly appreciated/ would be highly appreciated/ would be much
appreciated/ would be gratefully accepted.  
Closing lines with apologies/ Closing lines when responding to
complaints
 I hope that is acceptable with you./ (I) hope that is okay (with you).
 Once again, please accept our apologies for any inconvenience
caused/ for the inconvenience caused/ for the delay/ for…
 Thanks for your patience./ Thank you for your patience.
 Thanks for your understanding./ Thank you for your understanding.
Other closing lines
 Thanks again (for all your help/ for the info/ for bringing this matter to
my attention/ for…)
 (I) hope that helps.
 Sorry I couldn’t be more helpful.
 (I) hope that I answered all your questions/ that’s clearer now/ that I
brought you some help/ that meets with your approval/ that…
Useful closing greetings for emails
 Best regards
 Sincerely (yours)
 Best wishes
 All the best
 Best wishes
Different ways of writing your name at the end of emails
 Alex
 Alex Case
 Alex Case (Mr)
 A.M.Case (Mr)
Useful phrases for the main body of the email
Mentioning attachments etc/ Mentioning information elsewhere
 (For your reference,) please find the information/ the document/ some
data/… attached.
 Please see (the information/ the website/ the diagram/ the…) below
(for more details/ for…).
 I’ve pasted in…. below./ I’ve copied in…. below./ I’ve put a copy of…
below.
 I’ve attached…/ ... is attached.
Highlighting important information
 Please note that…/ NB…
Requests
 Could you (possibly)…?
 Would you mind sending me/ …ing…?
 I was wondering if you could/ if you would be able to…
 I’d be very grateful if you could take action in the next few days/ if you
could…
 I’d really appreciate (some help with)…
Apologising/ Replying to complaints
 I was sorry to hear about…
 (First of all) I would like to apologise for…
 Please accept our (sincerest) apologies for the inconvenience
caused/ for any inconvenience caused/ for…
 

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