HANNAH YOUNG

 
SUMMARY
I am a very outgoing, eager, energetic and easy-going person. I like to
have rules followed and a list of tasks that need to be completed. I
have had many years in volunteering with kids from Babysitting almost
every weekend while in high school to volunteering every Sunday at
my church being a Bible Study teacher. I also have had multiple
serving opportunities through mission trips and serving others with
children. I enjoy being around kids and impacting their youth so much
that I am pursuing that as my career to be an Elementary school
teacher.
SKILLS
 Customer- and service-
oriented when working in retail.
 Merchandising knowledge
working in a boutique setting
and becoming aware of the
merchandise.
 Verbal/written
communication working with
not only adults, but kids too.
 Cash handling accuracy
closing out any kind of
transaction.
 Leadership, by being the only
worker on a shift, or when
working with kids being the one
in charge.
 Reliability in dealing with
money or watching the children
or even just being able to run
the store alone.
 Calm under pressure, not
allowing the stress or new
environments get the best of
me.
EXPERIENCE
05/2016 to 07/2018
Babysitter Families － Louisville, KY
  I have babysat and nannied with multiple different
families.
 I nannied for the same family every day for a
summer job three years in a row.
 Providing a warm, engaging and rule following
example for the kids while making sure they were
still having fun and following directions was a must.
 Accompanied children on outings to approved
locations as well as after-school activities.
 Helped older kids’ complete homework, school
projects and chores.
 Provided healthy and nutritious snacks and meals
according to individual needs.
 Planned and led games, reading and activities for
groups of three children.
 Escorted children on outings and trips to local parks
and zoos.
 Communicated with children's parents and
guardians about daily activities, behaviors and
problems.
07/2017 to 12/2017
Sales Associate-Louisville, KY
 Greeting customers when they walked through the
door and listening to their needs and what they
were looking for were a big part of this job.
 Learning the layout of the floor and where the
merchandise was and learning the inventory and
what we had available.
 Answering the phone in a professional and warm
way was a must.
 Also restocking the floor at the end of the night
when we were on closing duties.
 Met with customers to understand needs,
recommend products and offer services that
aligned with individual desires and needs.
 Assessed customer needs and found products
suited to budget and preferences.
 Met incoming customers and provided immediate
assistance.
 Created attractive displays for merchandise to
enhance sales.
  Developed and executed sales promotions.
 Guided customers in choosing items which
reflected personal style and shape.
 Described merchandise and explained product
operation to customers.
02/2017 to 03/2017
Food Server-Graeters － Louisville, KY
 At this job it was my responsibility to serve the
guests and help them decide on what they wanted,
while providing a warm and happy welcome when
they walked in the door.
 When there were no customers in the shop, it was
my duty to check all the freezers and fill them when
the items were low.
 Making sure the equipment and utensils were
clean.
 Organized and positioned product cases in produce
warehouse and walk-in cooler.
 Managed a sampling program to introduce
customers to new products.
 Greeted guests in a pleasant and courteous
manner.
 Offered product recommendations when
appropriate.
 Fulfilled special order requests, including special
occasion cakes and party platters.
 Managed closing duties, including restocking items
and reconciliation of the cash drawer.
 Utilized hot water, dish cloths and sanitizing or
cleaning products to wipe down kitchen and food
preparation areas.
 Served guests promptly to ensure food remained at
proper temperatures.
03/2019 to 05/2019
Front of House Staff - Chick Fil A － Bradenton, FL
 Answered guest questions, delivering most
accurate and updated information available.
 Sincerely welcomed and thanked guests to
demonstrate appreciation for patronage.
 Poured hot beverages and filled soft drink cups to
deliver to waiting guests.
  Processed cash and credit card payments, promptly
returning receipts, coin, bills and payment cards to
customers.
 Tailored orders to address customer allergies and
gluten concerns.
 Delivered superior customer service focused on
quality and meeting customer needs quickly and
efficiently.
EDUCATION AND TRAINING
2018
High School Diploma- Christian academy of
Louisville － Louisville, KY
Bachelor of Science- Eastern Kentucky
University － Richmond, KY
Expected in 05/2022
Associate of Arts: Elementary Education
State College of Florida, Manatee-Sarasota － Bradenton, FL
ACTIVITIES AND HONORS
PERSONAL INFORMATION
Activities and Honors, When I was younger, I started playing volleyball
at a very young age and continued playing all the way through high
school plus club ball. When I stopped playing, I wanted to still utilize
my love for the sport and become a coach and help others develop the
same kind of love that I had for the sport. Volleyball coach I was a head
coach of 5th grade girls’ volleyball at Southeast Christian Church for 3
years and an Assistant and head coach at Christian Academy of
Louisville elementary team. Providing a schedule for practices and
games were tasks of this job. I managed practices into time increments
and set up skill development based on the overall skill of the team to
better each player for themselves. Spent one-on-one time with each
player helping them in the skill that they needed most. During games I
made sure I was their #1 cheerleader but also guiding them on what
they could do better next play and make sure they kept their head
high. My main goal by doing this was to help them develop the love for
the game that I had.
ADDITIONAL INFORMATION
This past fall volleyball season I assisted Coach Kern with the middle
school volleyball team. Helping her run practices and helping to
improve the girl’s skills.
I have served at our church in Kentucky for 4 years in being either an
assistant Bible study teacher or the main teacher.
I also served on multiple mission trips both locally and globally in
working with kids and running a vacation bible school or volunteering
in a classroom setting.