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Computing Support Officer: Unit 10 Interview

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UNIT 10 INTERVIEW

Computing Support Officer


STARTER Study this screen display of Windows Explorer. Add these
titles to the texts:
Toggle-box
Explorer pane
Selected icon
Divider
Guidelines
Navigation pane

Desktop View menu


Windows Explorer is Just like desktop
just a different view windows, your view
of the structure, of the files and
with the desktop at folders can be
the top and filtering changed here. The
down through My default (standard)
Computer to your view is List, but use
hard drive. the one you find
comfortable.

Indicates that the d


drive or folder The
carries sub-folders. works in the same
Use these way as the desktop
to open or close windows you've
'branches'in the been using. Double-
folder hierarchy. clicking on a folder
opens the branches
leading to it in the
navigation pane.
These handy
help you
to see which folders
live at the same You can adjust the
level. It also makes space allocated to
it easier to each pane by
appreciate the tree- clicking on and
like structure you dragging the
are dealing with. - handy
when the folder
You can tell which folder is currently This shows only drives and folders - tree starts to sprawl.
being displayed by the icon. Drives in other words, items that contain
will have their text highlighted, something else. To view the full
whereas folders are 'open' - click on contents of a folder, click on its icon
one and try it. in the

Fig 1
Windows Explorer

LISTENING Barbara is a Computing Support Officer in a large


company. She's advising Clive, the Sales Director. Listen to Part 1 of
the recording to find the answers to these questions:

1 What is dive's problem?


2 What does he want to do?
These screen displays show some of the steps in
Barbara's explanation. Listen to Part 2 of the recording and put them
in the correct sequence.

Fig 2
4 screen displays

Listen to Part 3 to answer these questions:


1 What additional task does Clive need help with?
2 What indication is there that Contract now contains subfolders?
3 What are the subfolders called?
4 What operation is used to move files into the new subfolders?
5 What does Barbara refer to as a 'handy tool'?
70 UNIT 10 Computing Support Officer

LANGUAGE WORK Revision: if-sentences

Study these uses of if-sentences. Imagined action and effect


We can use an if-sentence to describe the
Action and effect
possible effect of an imagined action. For
We can use an if-sentence to link an action example:
and its effect. For example:
5 If you spilled coffee on your keyboard
1 If you click on that [action], that'll just [imagined action], you could damage it
compact your C drive [effect]. [possible effect].
2 If you click on that [action], that opens it up 6 If there were no other folders there
and shows you all your folders [effect]. [imagined action], you wouldn't have a
The action is in the Present simple and the little box in there [possible effect].
effect is in the Present simple or described To show this describes imagined, not real,
using will, can, or may depending how events, the action is in the Past simple and
certain it is to follow. the effect is described using would, could,
and might depending how certain it is to
Polite instructions follow.
We use the action part of if-sentences,
especially in spoken English, to give
instructions in a polite way. The effect part is
assumed.
3 If you bring your cursor down to the very
bottom [you'// find the Start button].
4 If you just hit Enter [that will activate the
program].

Match the actions in Column A with appropriate effects from


Column B. Then join each action and effect using an if-sentence.

Column A Column B

1 you press Print Screen a you can drag it across the screen

2 you press Ctrl + Alt + Del in Windows b it would speed up the computer
98
c you may lose data
3 you added more memory
d you would have more space at your
4 you installed a modem desk

5 you used a better search engine e you would be able to connect to a


telephone line
6 you forget to save regularly
f you can make a copy of the screen
7 you hold down the mouse button over
an icon g you would find more relevant results

8 you used an LCD display h it displays a list of active programs


UNIT 10 Computing Support Officer 71

Describe the effects of these actions using an if-sentence.


1 you don't virus-check floppies
2 there was a power cut while you were using your computer
3 you install a faster processor
4 you forgot your password
5 you press the delete key
6 you use a search engine
7 you double-click on an icon
8 you use power-saving options

WORD STUDY Noun + Noun compounds Match each word from Column A
with its partner from Column B to make a computing term. All these
terms are from previous units.
Column A Column B
barcode tray
mainframe program
laser bus
expansion pane
floppy computer
control reader
supervisor bar
task card
system drive
explorer printer

SPEAKING Work in pairs, A and B. Instruct each other how to perform


these computer operations in Windows or Mac OS. Take notes from
your partner's instructions.
Student A Copying a file.
Student B Saving a file.

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