Scribd Logo
Upload

Welcome to Scribd!

  • 40 views

    Account Manager: Customer

    Uploaded by

    Khánh Linh Cao
    The document provides context diagrams and process maps for a customer billing process. [1] It shows the flow of billing details and payable details between an account manager, billing assistant, chief billing manager, computer, and customer. [2] Key steps in the process include generating bills, preparing and authorizing invoices, recording billing runs, reconciling invoices, and updating billing records. [3] The diagrams provide a high-level overview of the relationships and information flows between roles in managing customer billing and invoices.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    Account Manager: Customer

    Uploaded by

    Khánh Linh Cao
    40 views5 pages
    The document provides context diagrams and process maps for a customer billing process. [1] It shows the flow of billing details and payable details between an account manager, billing assistant, chief billing manager, computer, and customer. [2] Key steps in the process include generating bills, preparing and authorizing invoices, recording billing runs, reconciling invoices, and updating billing records. [3] The diagrams provide a high-level overview of the relationships and information flows between roles in managing customer billing and invoices.

    Original Title

    INS2014

    Copyright

    © © All Rights Reserved

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document provides context diagrams and process maps for a customer billing process. [1] It shows the flow of billing details and payable details between an account manager, billing assistant, chief billing manager, computer, and customer. [2] Key steps in the process include generating bills, preparing and authorizing invoices, recording billing runs, reconciling invoices, and updating billing records. [3] The diagrams provide a high-level overview of the relationships and information flows between roles in managing customer billing and invoices.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    40 views5 pages

    Account Manager: Customer

    Uploaded by

    Khánh Linh Cao
    The document provides context diagrams and process maps for a customer billing process. [1] It shows the flow of billing details and payable details between an account manager, billing assistant, chief billing manager, computer, and customer. [2] Key steps in the process include generating bills, preparing and authorizing invoices, recording billing runs, reconciling invoices, and updating billing records. [3] The diagrams provide a high-level overview of the relationships and information flows between roles in managing customer billing and invoices.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 5

    Context Diagram

    Account Manager

    Billing details

    Customer
    Billing
    Process

    Payable details

    Customer

    Process map
    Billing
    Assistant Reconcile billing
    and invoices

    Customer

    Invoices

    Invoices and run


    record

    Computer
    Generate bills Invoices summary

    Confirmation
    Authorisation code and job
    Chief number

    Billing Authorise billing


    Billing run record Updates
    Updates billing run
    run record
    Manager

    Account
    Manager Billing run record

    Chief Billing

    Billing run
    Billing
    Manage Billing run Customer
    Physical DFD
    Compute
    r
    Confirmation and
    Assistan
    Cash receipts t
    record record, Invoices Invoice
    Credit data invoices
    Invoices
    data Customer
    summary
    job number data Account Manager data Customer
    Authorisation code
    Invoice
    generation

    Invoices

    Billing run record

    Logical DFD
    Invoice
    Authoris generation

    e Billing Cash receipts


    data

    Authorisation code
    Customer data

    Prepare
    Invoices
    Billing run
    record
    Invoices

    Invoice data
    Updates Customer
    Billing
    Credit data
    Record Payable details
    Invoices and
    billing run record

    Confirm
    Updates
    Invoices

    Account Manager Billing details

    Prepare Update
    Generates Flowchart
    confirmation andJob
    job JobJob Update
    Billing billing
    run Reconcil
    Billing run
    billing billing Invoice Account
    Billing
    Authorisation Prepare invoices
    Invoice run
    record
    record eA Invoice
    Invoice
    record
    Manager A number number number
    number Manager Customer
    run
    confirm
    code run summar
    invoices
    Chief Billing Manager Computer Billing Assistant

    You might also like