Advances in Nursing
Volume 2015, Article ID 796927, 11 pages
http://dx.doi.org/10.1155/2015/796927
Research Article
Assessment of Nurses’ Knowledge, Attitude, and
Perceived Barriers to Expressed Pressure Ulcer Prevention
Practice in Addis Ababa Government Hospitals,
Addis Ababa, Ethiopia, 2015
Copyright © 2015 A. Dilie and D. Mengistu. This is an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly
cited.
Background. Although pressure ulcer development is now generally considered as an indicator for quality of nursing care,
questions and concerns about situations in which they are unavoidable remain. Awareness about the significance of the problem,
positive attitude towards prevention, and an adequate level of knowledge are cornerstones to effectively prevent pressure ulcers.
Objective. To assess nurses’ knowledge, attitudes, and perceived barriers to expressed pressure ulcer prevention practice in Addis
Ababa government hospitals. Methods and Materials. This is a cross-sectional study by design. A total of 217 eligible nurses
participated in the study and data were collected through pretested self-administered questionnaire. Results. When queried,
61.2% of the respondents had adequate knowledge on pressure ulcer prevention practices, while 68.4% had favorable attitudes
towards prevention practices. Moreover, 67.3% of participants had good pressure ulcer prevention practices. Conclusion and
Recommendation. More than half of the nurses were found to have adequate knowledge about pressure ulcer prevention and their
attitude towards it was overall favorable. Expressed pressure ulcer prevention practice was affected by the participant’s level of
knowledge, attitude, and barriers of care. To provide effective prevention of pressure ulcer, nurses’ level of knowledge and attitude
should be enhanced besides resolving these barriers.
World stop pressure ulcer day report in 2014 showed that inconsistent documentation, lack of staff, lack of equipment,
nearly 700,000 patients were affected by pressure ulcers each and lack of pressure ulcer related knowledge [3].
year. Around 186,617 patients develop a new pressure ulcer in Awareness about the significance of the problem, positive
acute care each year. This has shown that in the year January attitude towards prevention, and an adequate level of knowl-
2012 to December 2013 between 4 and 6% of patients in acute edge are cornerstones to effectively prevent pressure ulcers
care settings and more than 5–10% of patients in nonacute [14].
care had pressure ulcers. Pressure ulcers are accountable for
2% of preventable deaths [4].
According to 2014 Coloplast pressure ulcer summit 2. Methods and Materials
report, 60,000 people died as a result of the complications 2.1. Study Design. An institutional based cross-sectional
of pressure ulcer globally [5]. Within the national context, study design was conducted to assess nurses’ knowledge,
studies that aim to investigate nurses’ knowledge, attitude, attitude, and perceived barriers to expressed pressure ulcer
and perceived barriers towards pressure ulcer prevention prevention practices in Addis Ababa government hospitals.
practice have not been conducted or could not be found.
A study that was conducted in Felegehiwot Referral
Hospital, Bahir Dar, Ethiopia, on hospitalized patients to 2.2. Study Area and Period. The study was conducted in
assess prevalence and associated factors of pressure ulcer Addis Ababa at Black Lion, Ras Desta Damtew, and Saint
revealed that 16.8% of them had pressure ulcer [6]. Paul’s hospitals. There are a total of 1129 nurses in these
Nurses still showed poor compliance with the clinical hospitals, among which 565 are found in Black Lion, 104 in
guidelines regarding pressure ulcer prevention practice and Ras Desta Damtew, and 460 in Saint Paul’s hospitals.
put low priority on pressure ulcer prevention. Lack of The study was conducted from April to May, 2015.
knowledge is an apparent barrier for using the guidelines
in clinical practice [7]. Increased knowledge about pressure 2.3. Source Population. The source population was all nurses
ulcer prevention among nurses not only improves the prac- working as staff in Addis Ababa government hospitals.
tice of pressure ulcer care but also reduces hospital stay
[8]. One study in Bahir Dar (Northwest Ethiopia) revealed
the prevalence of pressure ulcer was 16.8%; this emphasized 2.4. Study Population. The study subjects were all nurses
the need to enhance the knowledge and attitude of nurses working as staff in the 3 selected government hospitals in
regarding pressure ulcer prevention practice [6]. Addis Ababa (Black Lion, Saint Paul’s, and Ras Desta Damtew
The attitude of nurses towards pressure ulcer prevention hospitals) and those fulfilling inclusion criteria.
refers to their value related to risk assessment, maintaining
healthy skin, management of mechanical loads, and educa- 2.5. Eligibility Criteria
tion for patient and family [3]. Attitude is learned and is
affected by knowledge and behavioral intent. It is used to 2.5.1. Inclusion Criteria. All staff nurses working in the 3
express positive or negative feelings about a person, issue, or selected government hospitals in Addis Ababa (Black Lion,
object. If a person holds a positive attitude toward an issue, Saint Paul’s, and Ras Desta Damtew hospitals) who were
this will increase the possibility of performing a supportive willing to participate and available during study period were
behavior related to that issue and vice versa [9]. included in the study.
If pressure ulcer occurred, it can cause decreased quality
of life, infection, pain and disfigurement, alteration to sleep, 2.5.2. Exclusion Criteria. Nurses who are in annual leave and
delayed healing, increased morbidity and mortality rates, seriously ill during data collection period in the 3 selected
an increased need for intensive nursing and medical care, Addis Ababa government hospitals were excluded from the
an increased workload for healthcare workers, and, as a study.
consequence, increased healthcare costs [1]. A patient with
pressure ulcer has a mortality risk that is 2 to 6 times
greater than a patient with intact skin [10]. Despite its 2.6. Sample Size Determination. The sample size was deter-
devastating effects, 95% of pressure ulcer can be prevented mined by using a single population proportion formula and
by managing both intrinsic and extrinsic risk factors as well considering the following assumptions: prevalence (𝑃) of
as repositioning [11]. pressure ulcer 16.8% [6], 𝑍 = standard normal distribution
Although pressure ulcer development is now generally value at 95% confidence level of 𝑍𝛼/2 = 1.96, and margin of
considered as an indicator for quality of nursing care, error (𝑑) = 5%:
questions and concerns about situations in which they are
unavoidable remain [12]. However, pressure ulcers are largely (𝑍𝛼/2)2 𝑃 (1 − 𝑃)
𝑛=
preventable. All patients who are identified as being at risk 𝑑2
should have a management plan to prevent development of
pressure ulcer, optimize healing, and prevent complications (1.96)2 ⋅ 0.168 (1 − 0.168) (1)
𝑛=
of existing pressure ulcer [13]. Even though nurses make (0.05)2
prevention part of their routine, there are some barriers
to practice and care planning such as inadequate time, 𝑛 = 215.
Advances in Nursing 3
SRS
Figure 1: The schematic presentation of sampling procedure to select study participants from Addis Ababa government hospitals, 2015.
The final sample size was determined as follows by using 2.8.2. Independent Variables
correction formula:
(i) Sociodemographic characteristics (years of experi-
𝑛𝑜
𝑛𝑓 = , (2) ence and level of qualification).
[1 + 𝑛𝑜 /𝑁]
(ii) Knowledge of nurses on
where 𝑛𝑓 is the final sample size, 𝑛𝑜 is the initial sample size
215, and 𝑁 is the number of staff nurses working in Addis (a) risk factors,
Ababa government hospitals: (b) complications,
𝑛𝑜 215 (c) patients at risk of pressure ulcers.
𝑛𝑓 = = = 197. (3)
1 + 𝑛𝑜 /𝑁 1 + 215/2400
(iii) Attitude of nurses:
Considering a 10% nonresponse rate, the total sample size
was (a) Interest to give care.
10 (b) Willingness to take responsibility.
× 197 = 20,
100 (4)
(iv) Perceived barriers:
20 + 197 = 217.
Hence, 217 staff nurses were included in this study. (a) Unproportionate nurse to patient ratio.
(b) Lack of guidelines.
2.7. Sampling Procedure. A simple random sampling (SRS) (c) Shortage of time.
was used to select 3 hospitals from 12 government hospitals (d) Limited resource.
in Addis Ababa. After allocating nurses from the 3 selected
government hospitals by proportional allocation to size (e) Patient factors.
(PAS), the participants were selected by using simple random (f) Lack of evidence supported by research.
sampling (Figure 1).
2.9. Data Collection Methods
2.8. Variables of the Study
2.9.1. Data Collection Tool. Data were collected using struc-
2.8.1. Dependent Variable tured self-administered questionnaire. The questionnaire was
adapted by reviewing literatures of similar studies and guide-
(i) Expressed pressure ulcer prevention practice. lines prepared to prevent pressure ulcers [15, 16].
4 Advances in Nursing
(%)
30 63.80%
2.9.3. Data Quality Assurance. In order to maintain quality
20
of the data, data collectors and supervisors were trained in
26%
data collection procedures by the principal investigator. The 10
questionnaire has also been carefully designed and English 10.20%
0
version was used for data collection. Before actual data Outpatient Inpatient Others∗
collection time, the questionnaire (tool) was checked for
Figure 2: Current area of practice of nurses in Addis Ababa
clarity, comprehensiveness, and content validity by an expert
government hospitals, 2015. ∗ Nurses who work as metron, ward
and pretested for reliability on 10% of the total sample at head, and triage.
Debre Markos Referral hospital. Then, based on the finding
of the pretest, the questions were modified for wording and
clarity. The collected data were then reviewed and checked for
completeness and consistency by the principal investigator on 2.12. Ethical Consideration. Ethical clearance was obtained
a daily basis. from Addis Ababa University (AAU), College of Health Sci-
ences, Department of Nursing and Midwifery, Institutional
2.10. Data Processing and Analysis. The data were entered in Review Board (IRB) research committee. After obtaining
to EPI-data version 3.1, and then the data were cleaned and official letter from the department, a permission letter was
analyzed by using Statistical Package for Social Science (SPSS) provided to Black Lion, Saint Paul’s, and Ras Desta Damtew
version 21 statistical software. Descriptive statistics were used. Hospitals before data collection. The study participants were
Bivariate and multivariate logistic regression were computed informed about the objective, rationale, and expected out-
to assess statistical association between the outcome variable comes of the study and written consent was provided for
and independent variables using Odds Ratio; significance guaranteeing their choice of participation or refusal. All the
of statistical association was assured or tested using 95% information was recorded anonymously and confidentiality
confidence interval (CI) and 𝑝 value (<0.05). was assured throughout the study.
2.11. Operational Definitions 2.13. Dissemination of the Result. The final report of the
study will be presented and submitted in the form of soft
(i) Adequate knowledge: nurses who answered greater and hard copy to Addis Ababa University, College of Health
than or equal to 80% of the knowledge questions Sciences, Department of Nursing and Midwifery. In addition,
correctly. efforts will be made to present the findings on scientific
(ii) Inadequate knowledge: those nurses who answered conferences like professional associations and peer reviewed
less than 80% of the knowledge questions correctly. journal publications will also be considered.
Table 1: Sociodemographic characteristics of nurses in Addis Ababa Table 2: Mark of the respondents from 19 questions, Addis Ababa,
government hospitals, Ethiopia, 2015 (𝑛 = 196). Ethiopia, 2015.
Table 3: Distribution of right and wrong responses about facts of pressure ulcer prevention practice among nurses in Addis Ababa government
hospitals, 2015.
3.2.2. Risk Factors for Pressure Ulcers Development. Nurses Table 4: Distribution of right and wrong responses about risk
were asked to identify possible risk factors for pressure factors and patients at risk for pressure ulcer assessment among
ulcers. Among 196 respondents, 180 (91.8%) identified pro- nurses in Addis Ababa government hospitals, 2015.
longed immobility, 173 (88.3%) identified constant pres-
Risk factors and patients at risk Response Frequency Percent
sure/compression, and 139 (70.9%) identified anemia as a risk assessment (𝑛 = 196)
factor (Table 4).
Right 180 91.8
Prolonged immobility
Wrong 16 8.2
3.3. Nurses Attitude toward Expressed Pressure Ulcer Preven-
tion Practice. Scores for each attitude related question were Right 173 88.3
Constant pressure/compression
summarized and the responses were then categorized into Wrong 23 11.7
two variables, namely, favorable attitude and unfavorable Right 168 85.7
attitude. Nurses who were positively worded for each attitude Friction/shear
Wrong 28 14.3
related question were categorized as having favorable attitude
whereas respondents who were negatively worded for each Moist surfaces in which patients Right 153 78.1
attitude related questions were classified in the unfavorable lie Wrong 43 21.9
attitude category. Finally, overall attitude score of the respon- Right 85.7
Using improper support 168
dents were calculated. Those nurses who score above the materials
median were considered as having favorable attitude while Wrong 28 14.3
those who scored below the median were labeled as having Right 160 81.6
Diabetic mellitus
unfavorable attitude. Accordingly, 134 (68.4%) of nurses had Wrong 36 18.4
favorable attitude while 62 (31.6%) had unfavorable attitude Right 71.9
141
toward expressed pressure ulcer prevention practice. Hypoxemia
About 89.8% of nurses were positively intended (worded) Wrong 55 28.1
to care for patients with pressure ulcers and about 56.6% of Right 165 84.2
Malnutrition
the participants believe pressure ulcer prevention is not time Wrong 31 15.8
consuming (Table 5).
Right 139 70.9
Anemia
Wrong 57 29.1
3.4. Perceived Barriers to Pressure Ulcer Prevention. Nurses
were asked to indicate their agreement about the existence of Right 136 69.4
Ischemic heart diseases
specific barriers in the work environment. If nurses answered Wrong 60 30.6
“strongly agree” or “agree” on the listed barrier, it was consid- Right 164 83.7
ered as a perceived barrier and if nurses answered “disagree” Spinal cord injury
Wrong 32 16.3
or “strongly disagree” on the listed barrier the barrier was
Advances in Nursing 7
Table 5: The distribution of attitude towards expressed pressure ulcer prevention practice among nurses in Addis Ababa government
hospitals, 2015.
Table 6: Perceived barriers to expressed pressure ulcer prevention practice in Addis Ababa government hospitals, 2015.
not considered as a perceived barrier for expressed pressure overall knowledge, overall attitude, disproportionate nurse
ulcer prevention practice. Based on this assumption, dispro- to patient ratio, lack of policies and guidelines, lack of
portionate nurse to patient ratio was the most frequently evidence supported by research, lack of job satisfaction, and
reported barrier to carrying out pressure ulcer prevention lack of pressure ulcer related knowledge were statistically
practices (67.9%; 𝑛 = 133), followed by lack of job satisfaction associated with expressed pressure ulcer prevention practice
(64.3%; 𝑛 = 126) (Table 6). with 𝑝 value less than 0.05 at 95% confidence interval
(Table 8).
3.5. Expressed Pressure Ulcer Prevention Practice. McDon- After bivariate analysis, only those variables which were
ald’s standard of learning outcome measured criteria was significantly related (𝑝 value < 0.05) were entered for further
used to categorize nurses’ level of practice regarding pressure multivariate analysis. By adjusting potential confounders in
ulcer prevention. Nurses who scored <60, 60–69, 70–79, 80– multivariate logistic regression analysis; only nurses overall
89, and 90–100 were considered as having very low, low, knowledge, disproportionate nurse to patient ratio, lack of
moderate, high, and very high practice, respectively. Accord- policies and guidelines, and lack of job satisfaction were sig-
ingly, 41 (20.9%), 23 (11.7%), 17 (8.7%), and 115 (58.7%) of nificantly associated with expressed pressure ulcer prevention
the participants had very low, moderate, high, and very high practice. But participants’ overall attitude, lack of evidence
practice regarding pressure ulcer prevention, respectively. supported by research, and lack of pressure ulcer related
Generally 132 (67.3%) of the participants had good practice knowledge were not significantly associated with expressed
about pressure ulcer prevention whereas 64 (32.7%) had poor pressure ulcer prevention practice in multivariate analysis.
practice. Overall knowledge level, disproportionate nurse to
From the respondents, 180 (91.8%) identified regular patient ratio, lack of policies and guidelines, and lack of job
turning of patients every 2 hours, 172 (87.8%) identified satisfaction were negatively associated with expressed pres-
removing any tightly fitting clothes from the patient, and 168 sure ulcer prevention practice. Nurses who have inadequate
(85.7%) identified protecting the skin during patient transfer knowledge were 0.29 times less likely to practice expressed
as good pressure ulcer prevention practices (Table 7). pressure ulcer prevention (AOR = 0.29 (0.010, 0.085)) as
compared to knowledgeable nurses. Moreover, nurses who
3.6. Factors Associated with Expressed Pressure Ulcer Preven- work in settings having disproportionate nurse to patient
tion Practice. In bivariate logistic regression analysis, nurses’ ratio were 0.294 times less likely to practice pressure ulcer
8 Advances in Nursing
Table 7: Expressed pressure ulcer prevention practice among nurses in Addis Ababa government hospitals, Ethiopia, 2015.
Table 8: Bivariate and multivariate logistic regression analysis of factors associated with expressed pressure ulcer prevention practice in Addis
Ababa government hospitals, 2015.
prevention (AOR = 0.294 (0.093, 0.927)) than nurses were 0.213 times less likely to practice pressure ulcer preven-
who work in settings having adequate nurse to patient tion (AOR = 0.213 (0.076, 0.596)) than nurses who work
ratio. in settings having policies and guidelines to pressure ulcer
Similarly, nurses who work in settings lacking specific prevention. In addition, nurses who are not satisfied by their
policies and guidelines towards pressure ulcer prevention job were 0.111 times less likely to practice pressure ulcer
Advances in Nursing 9
prevention (AOR = 0.111 (0.037, 0.334)) than nurses who (AOR = 0.111 (0.037, 0.334)) than nurses who reported
reported satisfaction with their job. satisfaction with their job. In this study, 64.3% of nurses
reported that lack of job satisfaction is a barrier to pressure
4. Discussion ulcer prevention practice. This was relatively analogous with
a study done in Jordan, where 57% of respondents identified
The main purpose of this study was to assess nurses’ knowl- lack of job satisfaction as an existent barrier to pressure ulcer
edge, attitude, and perceived barriers to expressed pressure prevention [9]. This could be due to the fact that if a person is
ulcer prevention practices. Though there are a plethora of not satisfied by an issue, then the possibility of performing a
studies that were done in an international context aiming to supportive action related to that issue will also be decreased.
assess the knowledge, attitude, practice, and barriers towards Furthermore, 67.3% of the participants had good
pressure ulcer prevention; there is almost no study that was expressed pressure ulcer prevention practice, whereas a
conducted on a national basis. study in Bangladesh found that staff nurses perceived a
This study showed that 38.8% of nurses had inadequate moderate level of overall practice regarding pressure ulcer
knowledge about pressure ulcer prevention practice. This is prevention [17]. The difference between the healthcare setups
less than a study done in Bangladesh, where 57.8% of nurses of Ethiopia and Bangladesh might explain the relatively
had inadequate knowledge [17], and in Jordan, where 73% discrepant results in pressure ulcer prevention practice.
of nurses had inadequate knowledge about pressure ulcer Consistent with the studies done in Turkey [20] and
prevention [8]. The possible explanation could be lack of Uganda [15], participants in this research reported some of
trainings and evidences supported by research. the frequently applied pressure ulcer prevention practices.
Another factor that affects expressed pressure ulcer These include patient repositioning (91.8%), keeping patient
prevention practice was knowledge level. Knowledge level skins dry and moist (83.2%), balanced diet (80.1%), protecting
was significantly associated with expressed pressure ulcer the skin during patient transfer (85.7%), documenting pre-
prevention practice in this study. Nurses who have inadequate vention strategies (83.2%), and removing any tightly fitting
knowledge were 0.29 times less likely to practice expressed clothes from the patient (87.8%).
pressure ulcer prevention (AOR = 0.29 (0.010, 0.085)) as
compared to knowledgeable nurses. While a study done in 5. Strengths and Limitations of the Study
Bangladesh showed that there was no significant association
between nurses knowledge and practice [𝑟 = 0.14, 𝑝 > 0.05] 5.1. Strengths of the Study. The major strength of this research
[17]. This can be explained by differences in methodological lies in the fact that it has attempted to assess nurses’ knowl-
approaches. edge, attitude, and perceived barriers to expressed pressure
In this study, only 68.4% of the participants had favorable ulcer prevention practice in Addis Ababa, Ethiopia. Thus, it
attitude toward pressure ulcer prevention practice; this is can be first in the country. In addition, three government
much lower than a survey done in Sweden where nursing hospitals were included in the study to make the study
staffs as a whole demonstrated positive attitude regarding representative and the questionnaire was pretested.
pressure ulcer prevention [18] and similarly in Iraq where
99% of the nurses had positive attitude toward pressure ulcer 5.2. Limitations of the Study. The major limitations of this
prevention practice [19]. study include the following:
This study showed that the attitude of nurses was not (i) The fact that no study was conducted so far in
significantly associated with expressed pressure ulcer preven- Ethiopia on this topic; no enough literature was
tion practice. However, a study done in Bangladesh showed a available to discuss in national context.
moderately positive relationship between nurses’ attitude and
practice [17]. (ii) The practice component may not be well addressed,
Similarly, nurses who work in settings lacking specific as observational checklist was not used.
policies and guidelines towards pressure ulcer prevention (iii) The study may be subjected to response set bias from
were 0.213 times less likely to practice pressure ulcer preven- the respondents.
tion (AOR = 0.213 (0.076, 0.596)) than nurses who work (iv) The study was cross-sectional; therefore, it was diffi-
in settings having policies and guidelines to pressure ulcer cult to know which occurred first the exposure or the
prevention. Besides this, 50% of the respondents reported outcome.
that lack of policies and guidelines were barriers to practicing
pressure ulcer prevention. This was exactly congruent with a
study done in Jordan, where about 50% of nurses identified 6. Conclusion and Recommendation
that lack of specific policies and guidelines as an existent 6.1. Conclusion. Based on the finding of this study, the
barrier to giving care for patients with pressure ulcer [9]. This following are concluded:
can be explained by the fact that the presence of policies and
guidelines that advocate for proper patient care is likely to (i) More than half of the nurses were found to have ade-
increase the practice of nursing interventions such as pressure quate knowledge regarding pressure ulcer prevention.
ulcer prevention. (ii) The outlook of nurses in Addis Ababa govern-
In addition, nurses who are not satisfied by their job were ment hospitals towards pressure ulcer prevention was
0.111 times less likely to practice pressure ulcer prevention majorly favorable.
10 Advances in Nursing
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To Health Service Managers [11] J. Beckford-Ball, Strikethrough Resistant Technology™ Can Meet
the Demands of Healthcare, vol. 4, Pressure Ulcer Prevention,
(i) Health service managers should identify the per- 2013.
ceived barriers of care and then minimize these [12] J. M. Black, L. E. Edsberg, M. M. Baharestani et al., “Pres-
barriers as much as possible to prevent pressure ulcer. sure ulcers: avoidable or unavoidable? Results of the national
(ii) They also should recruit nurses to balance their num- pressure ulcer advisory panel consensus conference,” Ostomy
bers with the respective patient in order to provide Wound Management, vol. 57, no. 2, pp. 24–37, 2011.
interventions such as pressure ulcer prevention. [13] L. Bell, Scope and Standards for Acute and Critical Care Nursing
Practice, American Association of Critical-Care Nurses, 2008.
[14] D. Beeckman, T. Defloor, L. Schoonhoven, and K. Vanderwee,
Appendix “Knowledge and attitudes of nurses on pressure ulcer preven-
tion: a cross-sectional multicenter study in Belgian hospitals,”
See Tables 1, 2, 3, 4, 5, 6, 7, and 8 and Figures 1, 2, and 3. Worldviews on Evidence-Based Nursing, vol. 8, no. 3, pp. 166–
176, 2011.
Conflict of Interests [15] I. Mwebaza, G. Katende, S. Groves, and J. Nankumbi, “Nurses’
knowledge, practices, and barriers in care of patients with pres-
The authors declare that there is no conflict of interests sure ulcers in a ugandan teaching hospital,” Nursing Research
regarding the publication of this paper. and Practice, vol. 2014, Article ID 973602, 6 pages, 2014.
[16] D. Berlowitz, C. VanDeusen Lukas, V. Parker et al., Preventing
Pressure Ulcers in Hospitals: A Toolkit for Improving Quality of
Acknowledgments Care, Agency of Healthcare Research and Quality, Rockville,
Md, USA, 2011.
The authors would like to thank Debre Markos University
[17] S. Islam, “Knowledge, attitude, and practice on pressure ulcer
and Addis Ababa University for their financial support; the prevention among nurses in Bangladesh,” in Proceedings of the
authors would also like to extend their gratitude to all the 2nd International Conference on Humanities and Social Sciences,
study participants. Faculty of Liberal Arts, Prince of Songkla University, Diseases
Pallative Care, April 2010.
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practice among nursing staff concerning pressure ulcer preven-
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