Klem Jessica Resume Final

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JESSICA KING KLEM

Jessica Klem Portfolio


EXECUTIVE WRITER | SOCIAL MEDIA EXPERT | EXECUTIVE PRODUCER
408.821.6982 LinkedIn Profile [email protected]

D ELIVERING MILLIONS OF VIEWERS WITH CLEVER WRITING , S UPERB PRODUCTIONS AND S TRATEGY
Multi-faceted, process-focused professional skilled at creating, developing and producing high-quality, diversified
material in the pop culture, lifestyle, and entertainment industries. Expertise in content writing weaved with tight, clean
video production, strong research, and fact checking. Expert skills developing and leading teams to define and execute
projects, deliver assignments on time, and facilitate marketing efforts for advertising. Outstanding ability launching
new shows from scratch and assisting in rebranding and transitioning iconic and trending brands. Uniquely positioned to
effortlessly transition to technical industries and landscapes bringing a fresh innovative perspective.

CORE COMPETENCIES
Writing | Content Creation | Editorial Content | Production | Social Media Verticals | People Management
B2C & B2B Marketing | Video Editing | Storytelling | Quality Assurance | Blogging | Content Strategy | Copywriting |
Strategic Thinking | Deadline-Driven

TECHNICAL SKILLS
Mac OS X | Microsoft Office | Live Events | WordPress
SEO | CRO/CRM | Marketing Communications | A/B Testing | Branding | Presenting

CAREER EXPERIENCE
SHUTTERFLY , INC. | Redwood City, CA
Senior Content Editor 07/2019 – Present
Brought on board to write, review, and curate innovative editorial and video content, resulting in significant lifts in
click to open rates and revenue. Call upon insights gained from data and analytics to increase customer engagement
and retention. Collaborate closely with executive staff to gain alignment on content strategy. Work cross-functionally
with internal and external teams. Successfully define a brand new role for the company as they push to rebrand their
image and offer a more unique voice.
▪ Rebounding from the first-ever revenue decline in Q4 ’18, a new messaging and branding campaign helped
cards & stationery sales reach over $265M, growing 5% YoY, beating the margin F/C by $914K in Q4 ’19.
▪ Overall, Q4 sales beat forecast target by $4,655,000, which was over by +8%. The YoY growth was 10%, beating
by $1,049,000.

BOSSIP ON WETV | Los Angeles, CA


Supervising Content Producer 07/2018 – 10/2018
Retained to redesign season 2 of a cable entertainment news show, during its transition from a half-hour series to
one-hour. Produced and wrote creative content for on-air talent. Directed on-air hosts and celebrity guests while
filming the show. Supervised a team of producers and editors during pre and post-production. Recognized target
audiences; analyzed their characteristics and media habits. Collaborated with network executives to devise marketing
strategy for advertisement promotions. Sourced and worked with key stakeholders within marketing agencies to
deliver advertisement space through TV, digital, and social media platforms.
▪ Generated strong uptick in season 2 ratings from 144K to 184K viewers.
▪ Stabilized ratings throughout the season, which were previously dropping in season 1.
▪ Authored weekly “hot sheet” which was implemented as an episode guide by network executives in order to
streamline workflow and show rundown.
▪ Spring boarded from success with season 2, selected by network executives to produce another pilot episode for
possible season 3 pick-up.
JESSICA KING KLEM 408.821.6982 [email protected] Page 2 of 2

DISH NATION—FOX | Los Angeles, CA


Senior Writer – Senior Producer 07/2012 – 07/2018
Stepped in to successfully launch a nationally syndicated entertainment news show from season one through season
six. Produced, wrote, and directed scripts, facts, and jokes for on-air talent. Managed a team of journalists and editors
during pre and post-production. Brainstormed, pitched, and developed new show ideas. Developed, wrote, and
produced on-air, online, and social media advertisements for FOX O&O stations across the country. Analyzed new
data and trends to keep content current and relevant. Created and implemented the network's vision, mission, and
overall direction.
▪ Delivered #1 ranked show with Adults 18-34 and Adults 18-49 among all freshmen and sophomore first-run
syndicated programs.
▪ Captured new record amongst competitors as the youngest-skewing magazine show, with 49.8 as median age.
▪ Drove season 3 viewership to 1.3 million viewers daily, an +8% increase from season 2.
▪ Decreased turnaround time on daily project delivery by 46%.
BLACK HOLLYWOOD LIVE /AFTERBUZZ TV | Los Angeles, CA
Digital Producer—Host 10/2011 – 12/2016
Conceptualized and launched the world’s first online broadcast network dedicated to African American entertainment
news. Spotlighted African American community by interviewing entertainment industry professionals for live podcasts
and streaming YouTube videos. Established and maintained content development standards and practices.
▪ Founded a network that now produces up to 200 hours of weekly programming in both video and audio form,
broadcasts in over 120 countries, and receives up to 1 billion downloads annually.

E! NEWS, E! NEWS BUREAU, THE DAILY 10 | Los Angeles, CA


Associate Producer 02/2009 – 07/2012
Hired to write and produce entertainment headlines and breaking news for air. Partnered closely with executive
producers to draft and research ideas, set up interviews, and produce compelling stories. Streamlined processes for
internal and external teams and supervised interns while assigning and monitoring daily projects.
▪ Spearheaded rebranding of E! News as it expanded from a half-hour to one-hour show.

RELEVANT EXPERIENCE
YO ON E! SATELLITE RADIO | Los Angeles, CA
Production Assistant
LISA TABACK CONSULTING , LLC | Los Angeles, CA
Publicity Assistant, Seasonal Awards Campaigns
KSBW ACTION NEWS 8 | Salinas, CA
News Reporter
KNTV—NBC | San Jose, CA
Production Assistant

EDUCATION
Bachelor of Arts—Communications: Media Broadcasting & Journalism | Santa Clara University | Santa Clara, CA

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