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    Iso 21001 Eoms

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    nichecon1
    The document discusses ISO 21001, a management standard for educational organizations. It provides an overview of the standard's requirements and framework, which include evaluating learner satisfaction, controlling educational programs and support processes, and conducting annual management reviews. The document also outlines key academic and operational processes that the standard addresses, such as admission, teaching, infrastructure maintenance, and human resources. Finally, it discusses the certification process for educational organizations to achieve compliance with ISO 21001.

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    © All Rights Reserved

    Iso 21001 Eoms

    Uploaded by

    nichecon1
    346 views10 pages
    The document discusses ISO 21001, a management standard for educational organizations. It provides an overview of the standard's requirements and framework, which include evaluating learner satisfaction, controlling educational programs and support processes, and conducting annual management reviews. The document also outlines key academic and operational processes that the standard addresses, such as admission, teaching, infrastructure maintenance, and human resources. Finally, it discusses the certification process for educational organizations to achieve compliance with ISO 21001.

    Original Description:

    Educational ISO Introduction

    Original Title

    ISO 21001 EOMS

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    © © All Rights Reserved

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    The document discusses ISO 21001, a management standard for educational organizations. It provides an overview of the standard's requirements and framework, which include evaluating learner satisfaction, controlling educational programs and support processes, and conducting annual management reviews. The document also outlines key academic and operational processes that the standard addresses, such as admission, teaching, infrastructure maintenance, and human resources. Finally, it discusses the certification process for educational organizations to achieve compliance with ISO 21001.

    Copyright:

    © All Rights Reserved
    346 views10 pages

    Iso 21001 Eoms

    Uploaded by

    nichecon1
    The document discusses ISO 21001, a management standard for educational organizations. It provides an overview of the standard's requirements and framework, which include evaluating learner satisfaction, controlling educational programs and support processes, and conducting annual management reviews. The document also outlines key academic and operational processes that the standard addresses, such as admission, teaching, infrastructure maintenance, and human resources. Finally, it discusses the certification process for educational organizations to achieve compliance with ISO 21001.

    Copyright:

    © All Rights Reserved
    of 10
    At a glance
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    The key takeaways from the document are that ISO 21001 provides a framework for educational organizations to establish an effective management system to ensure quality education. It covers various academic and operational processes as well as requirements for certification.

    Implementing an educational management system provides benefits such as meeting learner needs, ensuring learner satisfaction, controlling educational processes and programs, and conducting annual management reviews.

    Some of the core processes covered include academic processes like admission, teaching, and examinations. It also includes HR processes, maintenance processes, and purchase/stores processes.

    3/17/2020

    ISO 21001:2018 – Educational organizations –


    Management systems for educational
    organizations – Requirements with guidance for
    use

    Yogesh Jain, Niche Quality Solutions Private Limited


    9303205440, 8989573663
    [email protected]; [email protected]

    Clients in Education
    Chameli Devi Institute of Professional Studies
    Raghuwansh Public School, Sendhwa
    Career College and Hospital, Bhopal
    Shree Kanwar Tara Public School, Mandleshwar

    1
    3/17/2020

    EOMS Framework

    Why a management system standar


    for educational organizations?
    Regular Education, Distance Education
    To meet learner and other beneficiary
    needs and requirements.
    Standard’s mandatory compliance to
    include
    ◦ Learner satisfaction evaluations,
    ◦ Control of EPPPS
    ◦ Review of Programs and annual management
    reviews

    2
    3/17/2020

    Why a management system standar


    for educational organizations?
    Education Delivery
    ◦ Academic Calendar
    ◦ Teaching Plan and Execution
    ◦ Examination
    Extra Curricular / Co-curricular
    ◦ All round Personality Development activities
    Teacher’s Competency
    Teachers’ Training

    3
    3/17/2020

    Why a management system standar


    for educational organizations?
    Support Activities
    ◦ Bus
    ◦ Canteen / Mess
    ◦ Sports
    ◦ Competition participations
    ◦ Professional Examinations

    Why a management system standar


    for educational organizations?
    Management System
    ◦ Context establishment
    ◦ Policy Setting
    ◦ Organisation Chart, Roles, Responsibility &
    Authority
    ◦ Risks and Opportunities
    ◦ Objective Setting
    ◦ Data analysis
    ◦ Internal Audit
    ◦ Management Review

    4
    3/17/2020

    Basic ISO framework


    Manual – EOMS Manual
    Procedures / Process Flow
    Master Lists
    Work Instructions
    Formats Records

    Reference Documents
    ◦ Regulatory requirements, Guidelines,
    Standards

    5
    3/17/2020

    Academic Processes
    1. Admission Process
    2. Value Addition Process
    3. Academic Process
    4. Teaching Plan and Execution Process
    5. Mentoring Process (???)
    6. Student evaluation process (Exam Process)
    7. Infrastructure Process (Bus, Building, Labs,
    Equipments, Furniture, Kitchen)
    8. Extra Curricular Process (celebration,
    competitions, co curricular activities)
    9. Regulatory compliance meeting process (for
    Board, Dept. of Education, govt. formalities)

    HR Processes
    1. Faculty Hiring Process
    2. Skill Upgradation Process – Faculty
    3. Skill Upgradation Process – Support
    Staff
    4. Library Process
    5. Organisation Knowledge Process

    6
    3/17/2020

    ISO Coordinator / MR Processes


    Corrective Action Process
    Documented Information Creation,
    Updation Process
    Internal Audit
    Management Review
    Risk and Opportunities

    Maintenance Processes
    Infrastructure Acquisition and
    Maintenance Process
    Information Technology and
    Communication Process
    Transport Management Process

    7
    3/17/2020

    Purchase and Stores


    Purchase and Stores Process

    Guest Faculty Outsourced Process (May


    be considered in Academic Process)

    Methodology
    Preliminary Discussion
    Training on Systems Requirement
    Detailing of Procedures
    Related Master Lists, Formats Records
    Detailing of any Work Instructions
    required
    Training on Internal Auditing
    Management Review

    8
    3/17/2020

    Certification Body Stage 1 Audit


    Correction, Corrective Action, Risk and
    Opportunities Improvement
    Certification Body Stage I1 Audit
    Correction, Corrective Action, Risk and
    Opportunities Improvement
    Award of Certificate
    School to continue implementation

    Questions

    Yogesh Jain, Niche Quality Solutions Private


    Limited
    9303205440, 8989573663
    [email protected];
    [email protected]

    9
    3/17/2020

    Thank you…

    10

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