Priming
Priming
Priming
how social media context (contextual primes) affects the response of publics to corporate postings on social media
This requires a shift in public relations from a monologic model to a dialogic model—we’re more responsible
than ever for conversation management, not just sending out news releases and talking to shareholders
Many times people are completely unaware that they are interpreting information differently as a result of this
priming
Wang (2007) for a premier example of this research. Participants were variously exposed to messages that
contained priming, framing, priming and framing, or none of the above. The study found that those who were
exposed to
priming messages used those messages in analyzing a later piece of information about an organization. Wang
argues that
public relations practitioners are primarily “prime and frame strategists,” emphasizing the importance of
understanding
these effects.
the tone of social media postings is a fair assessment of actual opinions and emotions (O’Connor,
Balasubramanyan, Routledge, & Smith, 2010).
The increased contextualization of social media (Marwick & boyd, 2010) over other computer-mediated
communication, such as email (Sproull & Kiesler, 1986) can create risk, as already mentioned, but it can also create
potential benefits. Social media is creating more connections than ever between the internet and the physical world
(Qi, Aggarwal, Tian, Ji, & Huang, 2012; Kennedy, Naaman, Ahern, Nair, & Rattenbury, 2007). If we can better grasp
how the context of social media affects message reception and thus attitudes towards organizations, we should be
able to mediate the potential risk and actually use social media to increase positive attitudes
One of the primary theories used to study the effects of media context is priming (Scheufele & Tewksbury, 2007).
Priming holds that the human brain likes to take shortcuts, in essence. If it can use a recently employed structure to
interpret a new piece of information, it will do so (Valenzuela, 2009).