Supplier Audit Procedure

DOC#:
QUALITY SYSTEM PROCEDURES 7.4.1234

Section No. Date Revision Page
SUBJECT: Supplier Audit Procedure
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1.0 Purpose
In accordance to ISO/TS 16949, American Mitsuba Corporation is responsible for the
evaluation and selection of suppliers on their ability to supply products in accordance to
customer requirements, expressed and implied.
American Mitsuba Corporation may audit its suppliers for;

a) quality system procedures and implementation
b) control of processes and product quality,
c) continued compliance.
The purpose of this procedure is to establish process for conducting a supplier audit to
determine if the supplier has a quality system and if the supplier follows the established quality
system and if the quality system is adequate for American Mitsuba. While the first two are
relatively easy to check, the third requires a bit more experience as well as a good knowledge of
quality systems and understanding that the system will achieve the results required by American
Mitsuba, even if the supplier processes and procedures are different from what the auditor is
used to.
2.0 Responsibility & Authority

The Quality Department Manager has responsibility and authority to assign a Supplier Quality
Engineer (SQE) to develop the supplier audit schedule and perform supplier audits. It is the
supplier’s responsibility to address any requests for corrective actions that are generated as a
result of the audit.
3.0 References
• ISO/TS 16949
• ISO 14001
• Supplier Quality Manual
• Potential Supplier Assessment
• Supplier Audit Checklist
4.0 General
Quality Assurance Visit (QAV) may be used to ascertain the contracted organizations ability to
meet and sustain the quality requirements of American Mitsuba Corporation. The QAV may be
conducted to initially assess the viability of an organization and to detect weaknesses in the
organizations' quality system program(s) in order to help define the relationship and
expectations between American Mitsuba Corporation and its suppliers and as part of continuous
improvement for suppliers.
For new suppliers, the following criteria will be considered:

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• Current ISO/TS 16949 Registration will be accepted

• ISO9000 Registration
• Supplier with no formal registration to either of the standards above may be considered
but may require an on sight audit if located in the continental US.
• Supplier is identified on the AMC or Mitsuba approved supplier list will accept.
• Supplier that is not identified on the AMC or Mitsuba approved supplier and is located
outside the continental US may be considered upon with the successful completion and
acceptance of a mail in audit.
5.0 Types of audits

Audits can may be conducted for a variety of different reasons to address concerns that
American Mitsuba may have and may be triggered by the suppliers completion of the Potential
Supplier Assessment Survey for those that have not previously supplied American Mitsuba or
any other Mitsuba facility, or because or quality or delivery performance.
Before Mass Production Approval
• Initial development audit to evaluate a potential supplier’s capability to meet AMC

requirements. Conducted on organizations that are not currently supplying to
American Mitsuba Corporation in order to identify what they are capable of doing
and have implemented. The audit is used to verify the information given on the
Potential Supplier Assessment Survey.
• Basic development preparation audit used primarily for new suppliers or for current
suppliers who are making major process changes. The purpose is to review the
supplier’s mass production preparations and to request improvements before the
processes and quality systems have been finalized.
• Mass production approval audit for new models and for domestic expansion
development. During this type of audit the mass production and quality systems are
audited to determine if the supplier is ready to start mass production. A line trial will
be performed at the manufacturing site, usually on 300 pieces. The trial parts will be
produced from the supplier’s mass production equipment, manpower, and material.
After Mass Production Approval
• Mass production audit. There are two types of this audit:

1) Basic Mass Production Audit – Review the supplier’s QC system to assure that
the mass production condition follows the approved plan, and to review and
confirm the effectiveness of all changes made since the last QAV.
2) Countermeasure Visit – The purpose of this QAV is to follow-up quickly on a
specific parts problem shortly after its occurrence to verify the root cause and
confirm countermeasures are in place.
• Quality Management Visit – The purpose of this visit is to completely review the
supplier’s systems and management, and to suggest improvements and future strategies
for the supplier. Usually made by a team with experience in management systems.
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6.0 Procedure
6.1 QA/SQE shall prepare a supplier audit schedule utilizing input from purchasing requests,
the corrective action system, supplier ratings, and NCR Log.
6.2 The QA/SQE shall coordinate the audit with the supplier to assure that key personnel will be
available for the audit.
6.3 The audit shall be performed utilizing the QSA. For each question addressed, the auditor(s)
shall record personnel interviewed, and shall verify by examination and valuation of objective
evidence to the depth necessary to determine compliance. Objective evidence shall be
documented (e.g., noted in QSA).
6.4 Potential findings and observations encountered during the audit shall be reviewed with
supplier representatives.
6.5 Upon completion of the audit, the SQE shall summarize the results.
6.6 The SQE shall prepare an audit report within 30 days of the exit meeting unless an extension
is approved by the Quality Manager.
6.6.1 The audit report shall include:

1) Notice of audit.
2) Completed QSA/QAV
3) Any comments/findings.
6.6.2 The Lead Auditor shall distribute copies of the audit report to:
1) Supplier Representative
2) Quality Manager
6.6.3 The original copy shall be maintained by QA/SQE as a quality record.
7.0 Records Retention

Records of supplier quality audits will be retained for three years.
Production part approvals, tooling records, APQP records, will be maintained for the length of
time that the part (or family of parts) is active for production and service plus one calendar year
unless otherwise specified by the responsible quality manager. Purchase order/amendments for
American Mitsuba owned tooling are included in this requirement.
These retention requirements are considered to be minimums and do not supersede any
regulatory requirements.
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Documents will be stored in a manner to ensure that they are properly identified and protected
from damage for the period required. Each container of documents will be labeled with the
storage date, disposal date, responsible department, summary of the contents, and any other
additional information that may be required for easy retrieval when necessary. Disposal of
documents will be done in a manner that is necessary for the confidentiality of the information it
contains.

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DOC#:

QUALITY SYSTEM PROCEDURES 7.4.1234

American Mitsuba Corporation may audit its suppliers for;

2.0 Responsibility & Authority

For new suppliers, the following criteria will be considered:

• Current ISO/TS 16949 Registration will be accepted

5.0 Types of audits

Before Mass Production Approval

• Initial development audit to evaluate a potential supplier’s capability to meet AMC

After Mass Production Approval

• Mass production audit. There are two types of this audit:

6.6.1 The audit report shall include:

6.6.3 The original copy shall be maintained by QA/SQE as a quality record.

7.0 Records Retention

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