All in One Brochure PDF
All in One Brochure PDF
All in One Brochure PDF
Country Manager,
Channel Sales
(SG/MY/PH/INDO)
Telephone # : +65 6801 6771
To : PT SUWARNA DWIPA MAJU Mobile phone # : +65 9090 3993
Mahkota Mas Blok K 26 [email protected]
Jl. M.H. Thamrin, Cikokol
Tangerang 15117 Oct 11th, 2018
Contractual Products are the products, systems and services marketed by UNIFY.
The conclusion any contract or agreement on behalf of UNIFY or any action imposing any financial or
other obligationon UNIFY requires the prior written consent of UNIFY.
Sincerely yours,
Derek Lim
Country Manager, Channel Sales
Page 1 of 1
Derek Lim
Country Manager,
Channel Sales
(SG/MY/PH/INDO)
To : PT SUWARNA DWIPA MAJU Telephone # : +65 6801 6771
Mahkota Mas Blok K26 Mobile phone # : +65 9090 3993
[email protected]
Jl. M.H. Thamrin, Cikokol
Tangerang 1st Jan, 2019
CONFIRMATION LETTER
This is to confirm that PT SUWARNA DWIPA MAJU with head-office in Transmart Mahkota Mas Blok K26
Jl.M.H. Thamrin-Cikokol, Tangerang 15117, Indonesia is an authorized Partner / Agent for contractual
products of Unify Software and Solutions GmbH & Co. KG. (“UNIFY”) in the Territory regarding public
Tenders and Direct Sales.
Contractual Products are the products, systems and services marketed by UNIFY.
The conclusion any contract or agreement on behalf of UNIFY or any action imposing any financial or
other obligationon UNIFY requires the prior written consent of UNIFY.
Sincerely yours,
Derek Lim
Country Manager, Channel Sales
Page 1 of 1
OpenScape Business
OpenScape Business is the modern and future-proof all-in-one solution for Unified
Communication & Collaboration, specially tailored to the requirements of small and medium-
sized enterprises with one or more locations.
The new way to work. Unites Presence, Chat, Conference, Mobility, Voicemail, Fax, Collaboration, and
Contact Center in a single solution architecture.
• UC also has provision on the main-
board for up to 50 users (UC Smart).
Unified Communication Favorites List
Save the phone numbers of your most
For multiple UC users and further & Collaboration important business partners and fel-
UC functionality (UC Suite) there are
Unified Communication (UC) is a tech- low workers in your personal favorites
extensions by a UC Booster Card
nology for enhancement of communi- list!
(for up to 150 users) or a UC Booster
cation in enterprises and integrates This allows you to establish contact
Server (for up to 500 users).
various communication media into a quickly without wasting time search-
Your sales partner will assist you
standardized application environ- ing for the phone number.
with selection of the appropriate UC
ment. OpenScape Business simplifies
solution.
business processes in enterprises, for Directories
• UC software and hardware incl. instance through continuous presence
Drag&Drop conference and Multi- management, e. g. automatically for- Automatically search all linked phone
media Contact Center for all models ward calls to your cell phone when you books (directories in the system, Ex-
• All communication interfaces need- are out of the office. But the provision change; linked via LDAP or the Open-
ed for the diverse and heteroge- of dial-in conferences, personal Voice- Directory Service) with one query!
neous requirements exist: IP, digital, mail (voice box), personal fax message This guarantees minimum effort when
analog and DECT, as well as all cur- box, Instant Messaging (IM), use of the searching for a contact.
rent trunk interfaces for voice com- cell phone as a telephone system ex-
munication. tension, Contact Center, Video and Dialing by Mouse Click
Web Collaboration are also combined You find the phone number of a cus-
in this standardized solution. UC opti- tomer in an e-mail or in the internet
mizes business processes, work time is and would like to make contact. No
saved, employees are more satisfied, problem: Highlight the phone number
and enterprises become more profit- and then dial it automatically! You
able. don't lose any time due to having to key
in the phone number on the tele-
Presence phone.
Keep up-to-date on the availability and
reachability of your team, even when Call Journal
they are at different sites! Who has called and who have I not
Use automatically generated presence reached? The Call Journal informs you
state announcements to inform exter- of this at all times and lets you make
nal callers of your status, e. g. "In a contact with a click.
meeting until 12 o'clock". This also fa-
cilitates making work more effective, Status-Based Call Forwarding
because your customers can decide
Do you redirect your telephone, to
what they would like to do: Leave a
your cell phone for instance, when you
message or contact a colleague.
are out of the office? You forget to do
Change your presence status using the
this sometimes? Then automatic call
UC client or telephone. By linking to
forward will help you. When you set
the Outlook Calendar and the calendar
your presence state to "Out of Office"
for Mac (Ical), the presence state is set
for instance, your calls are automati-
automatically when certain keywords
cally forwarded to your cell phone. Of
are entered in the appointment.
course the mobile client also allows
you to do this comfortably when you
Drag&Drop Conferences are on the road.
Save travel costs, exchange informa-
tion fast and effectively: Use the con- CallMe!
ference capabilities in OpenScape
Business for this! You are in a hotel, still have to make
some business call, and are reluctant to
No manual setup of conferences on the
take on additional costs? No problem,
telephone: Setup conferences very eas-
"CallMe!" helps.
ily with a few clicks in your UC client,
or extend a 2-party call from the pop- When "CallMe!" is enabled, you can
up to a conference. Select whether, as dial your contact in the UC client.
the conference manager, you would OpenScape Business then calls you in
like to start a spontaneous or a planned your hotel room and connects you
telephone conference – with or with- with your business partner. Your com-
out Web Collaboration. pany pays for the costs of the call, and
you save time.
Personal AutoAttendant Web Collaboration myPortal to go
Give callers options in order to in- Web Collaboration allows multiple myPortal to go is a native app for mo-
crease your reachability: "Press 1 to subscribers to work on one document bile workers with Android or iOS
reach me on my cell phone. With 2 you in parallel regardless of their site. They smartphones. It thus gives mobile em-
can leave me a message." only need a computer with internet ac- ployees access to UC functions such as
cess. presence, voice messages, or dialing
Popup Window The solution provides secure, multi- from local contact on the smartphone,
media web conferences, and is seam- regardless of where and when they are
Incoming calls are immediately dis-
lessly integrated on the OpenScape on the road. The mobile device is
played on the PC in a popup. You de-
Business interface. therefore fully integrated into the en-
cide what you do: Accept the call or
terprise communications system.
transfer directly – and all of this by a OpenScape Web Collaboration im-
click of the mouse! After you have ac- proves cooperation within your enter- Various user adjustable dialing meth-
cepted a call, automatically switch to prise and with your business partners. ods (callback, call-through) can reduce
the displayed options: You can, for in- Integrated functions such as desktop/ voice call costs on the cell phone.
stance, start Web Collaboration or for- file sharing, whiteboard and video You can also carry out calls for your of-
ward a call tag by e-mail. conferences enable you to conduct fice phone with the app.
project and sales meetings, training
Voice- and Faxbox sessions and product presentations
Use your personal voice box with without costly business trips.
greater effectiveness, have your in-
coming voice messages sent to you by Access Protection
e-mail, use the UC client for quick ac- Priority is placed on security! A 6-char-
cess to important messages. acter password secures access to the
Save long walks to the fax machine. client and voice box. Of course, the de-
Your personal fax message box allows fault codes must be changed at the first
faxes to be received and sent directly access.
by your PC.
OpenScape Business UC
Notifications
Clients
Incoming voice and fax messages can
be automatically signaled by e-mail, Depending on the selected UC solution
SMS, or by a phone call (e. g. to the cell (UC Smart or UC Suite), different UC
phone). clients with different functions and in-
tegration options are available to you.
Instant Messaging Choose the OpenScape Business UC
client optimum for your way of work-
Communicate with a fellow worker by ing to make your daily communication
chat in real time, when his phone is easier and to improve customer ser-
busy for instance, because you have an vice.
important customer on the phone.
Of course, you can also chat with mul- myPortal Smart
tiple subscribers, ideal for coordina-
myPortal Smart gives easiest access to
tion in parallel to a telephone confer-
all UC smart functions such as pres-
ence.
ence display with favorites, quick
search for contacts, phone book, In-
Live Call Recording stant Messaging, voicemail, and call
Easily record a call or a conference. So journals. Users can be informed by e-
you will not lose any details. mail about available voice messages.
The UC client configures itself to your
desktop and is installable on all usual
operating systems (Windows and
Mac).
myPortal for Mobile/Tablet
As an alternative, myPortal for Mobile/
Tablet is available as the web-based
user interface for mobile employees
with smartphones and tablet PCs.
Presence x x x x x x x
Conferences planned/
–/x –/x -/x x/x x/x –/x -/x
ad hoc
Favorites list x x x x x x x
Directories x x x1 x x x x1
Call journal x x x x x x x
CallMe! – – - x x x x
Personal AutoAttendant – – - x x - -
Voicebox x x x x x x x
Faxbox – – - x x – -
Notifications - – - x x – -
Instant Messaging x – - x x – -
Voice recording – – - x x – -
Web Collaboration – – - x x – -
1 myPortal to go gives access to local smartphone contacts.
UC Smart clients and UC Suite clients can not be operated in parallel. UC Smart migration to UC Suite is possible.
Multimedia Contact Center Caller List Authorization Level
Detailed information on all calls, faxes, Various authorizations can be assigned
Increase Reachability and and e-mails made until now can be for the role of an agent (employee), su-
Customer Service found in the caller list of the Contact pervisor (team leader) or administra-
Center. Search and sorting functions tor depending on the structure of your
Intelligent Call Distribution support fast retrieval of specific de- Contact Center.
tails.
The integrated OpenScape Business Administration of the Contact
Multimedia Contact Center allows you Preferred Agent
to improve customer service and
Center
therefore the satisfaction of your cus- To improve personal support, the Con- Depending on the assigned role (au-
tomers. tact Center can be configured so that a thorization level), the user has the ca-
particular customer is always automati- pability of customizing various options
Thanks to intelligent distribution of
cally transferred to his contact person. individually and easily:
calls, your customers are quickly and
competently served, and always con- • Queuing mechanisms
VIP Support
nected to the suitable employee. • Schedules
In addition to call distribution, you can VIP customers can be transferred direct- • Breaks
also offer customers e-mail or fax as ly to free agents without having to wait a
• Wrap-up codes
methods for making contact. Just like long time in a queuing mechanism. This
• Announcements
voice calls, inquiries over these media ensures that your VIP customers are al-
ways served quickly and no important • External directory
are always automatically forwarded to
order is lost.
the right employee. If all employees Contact Center Clients
are busy, callers can also leave voice
messages so that your employees can
Call Number-Dependent Voice myAgent
call back. This means no order is lost. Guidance The myAgent client is the interface
OpenScape Business can play individ- with which employees (agents) accept
Flexible Queue Options ual announcements in response to the customer calls according to qualifica-
For the case when all of your employ- phone number of the caller. If you have tions. Thanks to the integrated pres-
ees (agents) are talking on the phone, international customers, for instance, ence display, agents can quickly con-
individual queue options can offer var- the caller can always be addressed in sult further experts because the agent
ious options to customers, e. g. individ- his national language making him feel can immediately see which expert is
ual announcement or forwarding to he has the best possible support. free at the moment and can therefore
other service groups. give him support.
Customers can also shorten their wait- Wrap-Up myAgent ensures that your agents al-
ing times by leaving a message. Your OpenScape Business gives your em- ways identify how many callers are still
employees then call back when there ployees time to take care of wrapping in the queuing mechanism, and they
are less incoming new calls. up their customer calls. The wrap-up can then react appropriately.
time is individually configurable. Ex- Depending on the assigned roles (au-
Agent in Multiple Groups tended options can be recorded and thorization level), over 20 predefined
The competence of your employees can subsequently evaluated, for instance reports can be produced, for instance
be utilized optimally by also enabling what the caller wanted: Order, infor- to see how many calls each agent ac-
them in multiple Contact Center mation, complaint, etc.. cepted.
groups. An employee (agent) will then
always firstly receive the calls from the
group you have assigned him as the
highest competence level: e. g. 100% in
"Sales", but only 80% in the "Service"
group. The employee therefore re-
ceives calls for "Sales" as a preference.
Wallboard
To keep your employees always up-to-
date on Contact Center utilization, for
instance on how many callers are cur-
rently in the queuing mechanism, de-
tails can be displayed in real time on a
large screen monitor or by a projector.
myReports
myReports enables production of sta-
tistics on the utilization of your Con-
tact Center, sorted according to differ-
ent criteria, and provides more than
100 other report templates. Of course,
reports can also be individually pro-
duced and customized.
Business Attendant
Business Attendant is the classic atten-
dant console and is ideally integrated
on a PC: waiting calls, active, held, and
parked calls are always in view. Addi-
tionally, it provides information on the
busy state of extensions as well as the
presence state of subscribers. The sta-
tus of subscribers can be changed in
Business Attendant. All functions can
be performed using either the PC key-
board or mouse buttons. The busy
fields for subscribers can be individual-
ly customized for optimization of work-
flows.
myAttendant
myAttendant is a user-friendly atten-
dant console and optimally combines
telephone functions with OpenScape
Business UC functions. In addition to
the classic call handling functions, an
additional focus is on the management
of UC Suite. The presence state of sub-
scribers is displayed and can be man-
aged.
All UC functions are united in the Mes-
sage Center and round off centralized
accesses to voice, fax, and immediate
messages (of course only with approval
of the individual subscriber).
Company AutoAttendant
Automatically transfer incoming calls
that arrive at the central enterprise
number. Utilize the capabilities of in-
formation announcements combined
with automatic call handling after key
input by the caller.
AutoAttendant enables individual cus-
tomization to the workflow in your en-
terprise, whether an advertising an-
nouncement or individual
announcement tree (Press 1 for Sales
or 2 for Service…). The available sched-
ules extend the deployment options as
workflows can be automatically
switched over depending on the week-
day and time, e. g. incoming calls can
be automatically forwarded to the
night position.
An announcement can be played that
is customized for the incoming phone
number, for instance in the language of
the caller.
Existing announcement texts or pro-
fessionally recorded announcements
in WAV format can of course be im-
ported.
Client Requirements Mobility Solutions
The business world along with the
Supported Windows operating sys- Use in Terminal Server Environments work processes of enterprises and
tems for myPortal Smart, myPortal • Microsoft Windows 2012 Server as their employees have fundamentally
for Desktop, Business Attendant, Microsoft Terminal Server changed. In addition to being at their
myAttendant, myAgent, myReports office workstation, employees are of-
• Microsoft Windows 2008 R2 Server
• Microsoft Windows 8 Basic, Pro and SP1 (64-bit) with Citrix XenApp 6.0 ten on the road from where they must
Enterprise (32/64-bit) Server also have access to your enterprise
• Microsoft Windows 7 SP1 communications. OpenScape Business
• Microsoft Windows 2008 R2 Server
(32/64-bit) gives your enterprise flexible integrat-
SP1 (64-bit) as Microsoft Terminal
ed mobility choices suitable for mobile
• Microsoft Windows Vista SP2 Server
communication at all sites. These in-
(32/64-bit)
Mobility Clients clude, for instance, integration of
• Microsoft Windows XP SP3 smartphones and tablet PCs, use of
(32/64-bit) For myPortal to go and myPortal for cordless/DECT and WLAN telephones
The UC Suite client support for Mobile/Tablet, a smartphone/tablet PC right up to full integration of home of-
Microsoft Office 2003, Microsoft must meet the following requirements: fice employees with continuous access
Windows XP, and Microsoft Windows • Touch screen for comfortable opera- to your business communications.
2003 Server ends at the same time tion
when Microsoft ends its support. • Native app / web browser Mobility on the Road
• Simultaneous use of voice and data Field service employees must increas-
Supported Apple operating systems
connections is provider-dependent, ingly be reachable for your customers
for myPortal Smart, myPortal for
but must be possible. and have access to your business com-
Desktop
• A 3G data connection (for example, munications.
• Apple Mac OS X
EDGE, UMTS, HSPDA) is recom- With myPortal to go / myPortal for Mo-
(Lion/10.7)
mended for connection to bile/Tablet your field staff is always
• Apple Mac OS X OpenScape Business. GPRS data reachable from one number, the office
(Mountain Lion/10.8) connections can lead to lengthy load telephone number (One Number Ser-
• Apple Mac OS X times of myPortal for Mobile/Tablet vice ) for customers. So they only have
(Mavericks/10.9) screen pages. to memorize one number.
• Depending on user behavior, a data Extensive UC functions on the smart-
Microsoft Outlook for volume of more than 100 MB per phone, such as presence, favorite dis-
myPortal for Outlook month can accrue for myPortal to go play, access to the voice box, call jour-
• Microsoft Office 365 and myPortal for Mobile/Tablet. For nals, and much more, fully integrate
• Microsoft Outlook 2013 this reason, a data flat rate is recom- your field service employees in your
(32/64-bit) mended. enterprise communications.
• Microsoft Outlook 2010 SP1 Operating systems and reference de-
(32/64-bit) vices can be found at: Mobility in the Office
• Microsoft Outlook 2007 SP2 http://wiki.unify.com Suitable cordfree solutions are avail-
(32-bit) able to give full telephone reachability
on the enterprise site. DECT and
Exchange Server Environments WLAN phones let you adapt mobile
communication to your enterprise re-
• Microsoft Office 365
quirements. Your employees in the of-
• Microsoft Exchange 2013 fice, in the production hall, or on the
• Microsoft Exchange 2010 SP2 site of the enterprise are always reach-
able for customers and colleagues.
Additional Software OpenScape Business Desk Sharing
• Java 1.6 (32-bit) or later gives the capability of multiple em-
• Microsoft .NET Framework 3.5 for ployees sharing one phone to save
Outlook 2007 or later costs and for employees who are only
occasionally in the office. Every em-
• Microsoft .NET Framework 4.0 for
ployee logs on to the phone with a PIN
Outlook 2010/2013 and myAgent, or
code when he works in the office, and
later
then has access to his personal phone
settings.
Mobility at Home Network-Wide Voice and UC and S2M/PRI), analog or, in selected
OpenScape Business gives various op- Features countries, CAS connections.
tions for integration of home office • System-wide telephone directory The hardware models are:
employees (home workers). With with presence display ("In the of- • OpenScape Business X3
"CallMe!" the employee is always fice", "Meeting", "Vacation", "Ill" etc.) (for wall/rack mounting)
reachable with his business number,
• Network-wide call status (employee • OpenScape Business X5
e. g. at his home phone, and company
is busy or is being called) (for wall/rack mounting)
calls are automatically forwarded.
• Network-wide call acceptance, i. e. • OpenScape Business X8
Whenever an employee wants to make
calls from another site can be ac- (for stand/rack mounting)
an enterprise call, he simply dials the
cepted in a team The integrated UC Smart functions are
required contact in his UC client and
OpenScape Business then calls him on • Exchange of instant messages (In- usable for a maximum of 50 subscrib-
his home phone and establishes the stant Messaging), also with groups ers in all models.
link to the destination caller when the • Spontaneous or scheduled Alternatively UC Suite can be used:
employee accepts the call. The advan- Drag&Drop conferences in the net- • Max. 150 subscribers with UC Boost-
tages are that the business number is work er Card (not for X3/X5 wall model)
displayed (One Number Service) to the • Network-wide collaboration (Web • Max. 500 subscribers with UC Boost-
called party, and the call costs are Collaboration), e. g. desktop sharing er Server, also virtualized with VM-
billed to the enterprise. to exchange information, as well as ware vSphere (connected Linux
Thanks to OpenScape Business your video transmission server)
employees have full access to business • myAttendant attendant console:
communications from their own home Network-wide view over the pres- OpenScape Business S
as if they were working in the office. ence state of networked employees, Software Model
i. e. who is reachable, who not
Networking of • Integrate external telephone direc-
OpenScape Business S is a software so-
lution for max. 500 IP subscribers and
OpenScape Business tories, for instance to use databases with UC Suite functionality for all sub-
as a central phone book scribers. Connectivity to the public
OpenScape Business gives extensive
• Integration in the Microsoft Ex- network is by ITSP (SIP protocol). The
options for improving collaboration
change calendar and in the public OpenScape Business S Software is op-
between teams and employees at dif-
directory erated on a Linux server, also virtual-
ferent enterprise sites. A maximum of
• Forwarding of voice messages ized with VMware vSphere.
1000 employees can be networked and
work in the same way as if they were through the entire OpenScape Busi- OpenScape Business X3/X5/X8 is used
linked to a large communications sys- ness network as the gateway for connectivity of digi-
tem. Existing IP network links can be • Social network integration of busi- tal and analog trunk lines.
used simultaneously for telephony ness partners (via XMPP) to ex- The UC Booster Card, Booster Server,
and data traffic. Network-wide UC ser- change presence and chat informa- or OpenScape Business S can be used
vices are available in addition to tele- tion for OpenStage Gate View and
phony. Due to the presence display, OpenDirectory Service (for connectivi-
your employees can see whether col- OpenScape Business ty of external databases) as well as for
leagues at another site are currently connectivity of 3rd-party applications
making a phone call or are in a confer- Model Versions via CSTA.
ence. This information improves
OpenScape Business offers various
reachability and saves valuable work
model versions featuring seamless in-
time, because unnecessary calls can be
tegration into an existing telephony or
eliminated.
IP infrastructure. Regardless of wheth-
Planned dial-in conferences let you er it is hardware- or software-based,
easily and effectively organize multi- virtualized or installed on its own serv-
site conferences. Employees dial di- er. OpenScape Business satisfies all of
rectly in the dial-in conference, simi- these requirements with its standard-
larly to meeting in a conference room. ized solution architecture.
OpenScape Web Collaboration shows
every displayed slide on every screen. OpenScape Business X3/X5/X8
Voice messages received in the entire Hardware Models
network can be simply forwarded to
the suitable employee. And even more, All models support a maximum of 500
it is still very much more possible to subscribers. The following subscriber
support collaboration in the teams. interfaces are available: IP, digital
(UP0E), ISDN (BRI), analog (a/b) and
cordless (DECT/WLAN).
Connectivity to the public network is
by ITSP (SIP protocol), ISDN (S0/BRI
Marketable Expansion Stages
Max. number of line channels 250 250 250 250 250 250
Subscribers
Analog 20 20 52 68 384 –
Digital 24 24 56 56 384 –
Cordless/DECT 32 32 32 64 250 –
myPortal Smart 50 –
myPortal to go 50 –
Business Attendant 8 8
myPortal for Mobile 100 can be set up/30 active in parallel 200/30
myAgent 64 64
myReports 1 1
myAttendant 20 20
Application Launcher Users 500 can be set up/50 active in parallel 500/50
Cameras 8*/2 8
1 Expansion is dependent on, for instance, the number of slots and the cards used.
Telephones
OpenStage Telephones (UP0E, IP)
• OpenStage 5, 15, 20, 20 E, 20 G, 40, 40 G, 60, 60 G, 80, 80 G (HFA or SIP)
• OpenScape Desk Phone IP 35G / 55G (HFA or SIP)
• OpenStage 10 T, 15 T, 20 T, 30 T, 40 T, 60 T, 80 T
Existing optiPoint 410/420/500 are supported.
• Add-on devices:
OpenStage key module only for OpenStage 15, 40, 60 and 80
WLAN telephone
• OpenStage WL3
Existing WL2 devices (SIP) are supported.
Cordless/DECT telephones
• OpenStage S4, SL4, M3
• Existing Gigaset S3, SL3, M2 are supported.
PC clients
• OpenScape Personal Edition (HFA) and OpenScape Personal Edition SIP
The PC with headset or handset becomes the communications center for voice,
data, e-mail and Internet. A soft client installed on the desktop computer or
notebook provides all telephone functions via WLAN – and offers the same fa-
miliar user interface at the office and on the road. Video connections can be
used with OpenScape Personal Edition SIP.
OpenScape Business additionally supports analog telephones and fax machines, ISDN telephones, and add-on devices
such as door/gate intercoms via TFE-S adapters.
Interfaces for Integration OpenStage Gate View Maintenance and
in Business Applications OpenStage Gate View brings video im- Administration
agery from cameras onto the display of
Numerous interfaces and applications an OpenStage telephone, e. g. from Web-based management with numer-
are available for integration with door intercoms or other surveillance ous intuitively operated wizards are
OpenScape Business in existing IT in- cameras on the enterprise site. available for administration of
frastructures and business applica- OpenScape Business. This is also com-
tions: OpenStage Gate View functionality is plemented by the capability of admin-
fully integrated in OpenScape Busi- istration with Manager E.
• Application Launcher for an active ness. Only IP based cameras and an
interaction with CRM/ERP applica- OpenStage 60 (IP/HFA) are required. Web-based management lets the ad-
tions ministrator centrally administer the
• Accounting software for charge detailed settings for user UC clients.
evaluation. The system stores up to Definable subscriber profiles make it
20,000 datasets. easier to set up standardized UC pro-
files (same settings in the UC clients),
• Directory Services for information
e. g. for visibility of phone numbers,
on callers, delivered from internal
call forwarding, or the personal Auto-
and external directories/databases
Attendant for groups or all users.
• Connection of internal presence
The system includes integrated servic-
management and IM (Instant Mes-
es management. Self-running test and
saging) with business partners or so-
diagnostic programs monitor the dif-
cial networks via XMPP
ferent system components and enter
occurring events and system messages
CTI Middleware in log files. Evaluation can be carried
• First- and third-party TAPI Service out locally or over a secured remote
Provider for call control from CTI or service access. This can be comple-
CRM/ERP applications mented by also reporting important
events to a remote service center.
Interfaces and Protocols The remote service platform provided
• CSTA for monitoring and control of by Unify permits secured remote access
telephones by a wide range of appli- over the internet. New system software
cations versions can be loaded automatically
over the internet. This minimizes ser-
• SIP for connection to voice-based
vice times and increases solution avail-
applications
ability at the customer.
• LDAP for connection to external di-
rectories or of external LDAP clients
for delivery of information on call-
OpenScape Business
ers or quick dialing of contacts EMC Classes
• HTTP and HTTPS for external appli-
• Class B (EN 55022) for the interna-
cation access to OpenScape Busi-
tional market
ness UC functions
• Class A (EN 55022) for USA and Can-
• TCP/IP as the basic protocol for all
ada
Ethernet connections
• SQL connector for connecting to
SQL databases to search for contact
OpenScape Business
details: Demonstration
Microsoft SQL Server, You can find information on cameras
mySQL, tested for OpenStage Gate View at: If you would like to know more, visit
PostgreSQL, http://wiki.unify.com our website or ask your channel part-
Sybase SQL Server ner for a demonstration of OpenScape
Business today.
• LDAP connectors for external LDAP
servers such as Active Directory
Supported Standards • RFC 4301 Security Architecture for
the IP
• RFC 3323 A Privacy Mechanism for
the Session Initiation Protocol (SIP)
• RFC 4303 IP Encapsulating Security • RFC 3325 Private Extensions to the
Ethernet Payload (ESP) Session Initiation Protocol (SIP) for
• RFC 894 Ethernet II Encapsulation Asserted Identity within Trusted
• IEEE 802.1Q Virtual LANs SNMP Networks
• IEEE 802.2 Logical Link Control • RFC 1213 MIB-II • RFC 3326 The Reason Header Field
• IEEE 802.3u 100BASE-T for the Session Initiation Protocol
QoS (SIP)
• IEEE 802.3ab Gigabit Ethernet
• IEEE 802.1p Priority Tagging • RFC 3489 STUN - Simple Traversal of
• IEEE 802.3X Full Duplex Operation
User Datagram Protocol (UDP)
• RFC 1349 Type of Service in the IP
Through Network Address Transla-
IP/Routing Suite
tors (NATs)
• RFC 768 UDP • RFC 2475 An Architecture for Differ-
• RFC 3515 The Session Initiation Pro-
• RFC 791 IP entiated Services
tocol (SIP) Refer Method
• RFC 792 ICMP • RFC 2597 Assured Forwarding PHB
• RFC 3550 RTP: Transport Protocol
Group
• RFC 793 TCP for Real-Time Applications
• RFC 3246 An Expedited Forwarding
• RFC 2822 Internet Message Format • RFC 3551 RTP Profile for Audio and
PHB (Per-Hop Behavior)
• RFC 826 ARP Video Conferences with Minimal
Control
• RFC 2131 DHCP Services
• RFC 1918 IP Addressing • RFC 3581 An Extension to the Ses-
• RFC 2597 Assured Forwarding PHB sion Initiation Protocol (SIP) for
• RFC 1332 The PPP Internet Protocol Group Symmetric Response Routing
Control Protocol (IPCP) • RFC 3246 An Expedited Forwarding • RFC 3725 Best Current Practices for
• RFC 1334 PPP Authentication Proto- PHB (Per-Hop Behavior) Third Party Call Control (3pcc) in the
cols
Session Initiation Protocol (SIP)
• RFC 1618 PPP over ISDN Codecs
• RFC 3842 A Message Summary and
• RFC 1661 The Point-to-Point Proto- • G.711; G.729 Message Waiting Indication Event
col (PPP) Package for the Session Initiation
• RFC 1877 PPP Internet Protocol CTI Protocol (SIP)
Control Protocol • CSTA Phase III • RFC 3891 The Session Initiation Pro-
• RFC 1990 The PPP Multilink Protocol • TAPI Service Provider for TAPI 2.1 tocol (SIP) Replaces Header
(MP) • RFC 4040 RTP Payload Format for a
• RFC 1994 PPP Challenge Handshake VoIP over SIP 64 kbit/s Transparent Call
Authentication Protocol (CHAP)
• RFC 2198 RTP Payload for Redun-
• RFC 2516 A Method for Transmitting dant Audio Data VoIP Security
PPP Over Ethernet (PPPoE) • RFC 2246 TLS V1.0
• RFC 2327 SDP Session Description
• RFC 3544 IP Header Compression Protocol • RFC 2459 X.509 PKI Certificate and
over PPP
• RFC 2617 HTTP Authentication: CRL Profile
Basic and Digest Access Authentica- • RFC 3711 SRTP
NAT tion
• RFC 3830 MIKEY
• RFC 2663 NAT • RFC 2782 DNS RR for specifying the
location of services (DNS SRV) XMPP
IPSec • RFC 2833 RTP Payload for DTMF Dig-
• RFC 3920 Extensible Messaging and
• RFC 2403 IPsec Authentication - its, Telephony Tones and Telephony
Presence Protocol (XMPP): Core
MD5 Signals
• RFC 3921 Extensible Messaging and
• RFC 2404 IPsec Authentication - • RFC 3261 SIP Session Initiation Pro-
Presence Protocol (XMPP): Instant
SHA-1 tocol
Messaging and Presence
• RFC 2404 IPsec Authentication - • RFC 3262 Provisional Response Ac-
SHA-2 knowledgement (PRACK) Early Me- Other
• RFC 2405 IPsec Encryption 3DES dia
• RFC 959 FTP
• RFC 2407 IPsec DOI • RFC 3263 SIP Locating Servers
• RFC 1305 NTPv3
• RFC 2408 ISAKMP • RFC 3264 An Offer/Answer Model
with the Session Description Proto- • RFC 1951 DEFLATE
• RFC 2409 IKE
col
• RFC 2410 IPsec encryption - NULL
• RFC 3310 HTTP Digest Authentica-
• RFC 2411 IP Security Document tion
Roadmap
• RFC 3311 Session Initiation Protocol
• RFC 2412 OAKLEY (SIP)UPDATE Method
• RFC 3602 IPSec encryption with AES
Setup and Environmental Conditions
Dimensions 89 x 440 x 380 450 x 460 x 130 155 x 440 x 380 450 x 460 x 200 490 x 440 x 430
(H x W x D in mm) (2U) (3.5 U)
Power supply The models, by default, are designed for mains operation. Power failures may be bridged by an uninter-
ruptible power supply (UPS) (optional).
• Rated input voltage (AC): 100 to 240 V
• Rated frequency: 50/60 Hz
• Battery supply (DC): 48 V
unify.com
OpenStage T
Open Unified Communications telephones
OpenStage is a totally new generation of phones which sets the benchmark for Open Unified
Communications. These stylish devices provide an intuitive and engaging communication
experience, incorporating innovative features.
OpenStage is the prelude to a new era Fixed feature/function keys enable easy Design
of high value in people-centric com- access to frequently needed phone OpenStage design highlights include
munication solutions. functions such as Drop/Release, Call variation of materials and colors (from
Forwarding, Speaker and dedicated ap- plastic in ice blue or lava to high-end
Usability plications such as Phonebook, Call Log/ silver blue metallic lacquering and
The OpenStage family is intuitive in History and Answering Machine. brushed aluminum).
functionality and interface, integrated
through interoperability with other de- Acoustics Phone models
vices, and multimodal to allow access OpenStage incorporates the latest de- The OpenStage TDM phone family
to various services and applications. velopments in leading edge acoustics comprises the following phone mod-
The OpenStage family is designed to be to ensure delivery of the very best els:
extremely user friendly and simplify voice quality on the handset and
• OpenStage 10 T
feature implementation. Sensorial in- speakerphone. A high quality speaker-
phone is built in all models as standard • OpenStage 15 T
terfaces based on advanced technology
solutions such as touch/sensor keys, (exception OpenStage 10 T). • OpenStage 20 T
embedded color LEDs, TouchSlider for • OpenStage 30 T
volume control and TouchGuide navi- Cooperation with other devices
• OpenStage 40 T
gator as well as the large, swivel graph- Today’s workstations frequently fea-
ic color TFT display with backlight ture many different device types (such • OpenStage 60 T
greatly simplify user interactions. as PCs, mobile phones, PDAs, and • OpenStage 80 T
Soft-labeled (paperless phone) touch headsets). OpenStage has built-in in-
sensor keys can be easily programmed terfaces (such as USB and Bluetooth) to
for specific phone functions, line/fea- interwork with these devices.
ture access or speed dial. An ideal solu- A range of innovative adapters enables
tion for office applications where mo- OpenStage to be aligned with specific
bility and flexibility are important workplace requirements (such as con-
factors. nection to add-ons, fax machines or
phones).
Product Family OpenStage 10 T OpenStage 15 T
The OpenStage TDM phones give you OpenStage 10 T is the device of choice OpenStage 15 T is a full-featured
fast and convenient access to the wide wherever only the most essential tele- speakerphone with display and illumi-
range of HiPath features via the tried phone functions are required. The tele- nated feature keys that could be used
and tested UP0/E system interface with phone is suitable for use in reception for up to 8 line appearances, for exam-
areas and warehouses, for example. ple.
extended CorNet-TS protocol. New
software versions can be downloaded Keys Display
to the phones via HiPath Management
(exception OpenStage 10 T). All • Keypad • Graphical display, 2 lines mono-
OpenStage phones can be software- • 3 freely programmable keys with red chrome (not tiltable)
customized with the logo of the indi- LEDs
Keys
vidual customer or partner (exception • Speaker key with red LED
OpenStage 10 T). • Keypad
• Control keys +/-
OpenStage 10 T, 15 T and 30 T are • 3 fixed function keys with red LEDs
downwards compatible and can be op- Acoustics • 8 freely programmable keys with red
erated like optiPoint phones. • Open listening LEDs (upgradable with Key Module)
• Key labeling with paper strips
Wall-mountable • Control keys +/-
• 3 navigation keys
Acoustics
• Hands free talking (full duplex)
Wall-mountable
OpenStage 10 T OpenStage 15 T
OpenStage 20 T OpenStage 30 T OpenStage 40 T
This full-featured speakerphone with Customizable for various workplace Compared with the OpenStage 30 T,
its intuitive and interactive user inter- environments, OpenStage 30 T is rec- OpenStage 40 T has a larger tiltable dis-
face is a universal solution for efficient ommended for use as an office phone play with easily programmed soft-la-
and professional telephony. or for call center staff. beled (paperless phone) touch sensor
keys.
Display Display An ideal solution for office applica-
• Tiltable graphical display, 2 lines • Graphical display, 2 lines mono- tions where desk sharing and flexibili-
monochrome chrome (not tiltable) ty are important factors.
Wall-mountable
OpenStage 80 T
OpenStage 60 T
Accessories OpenStage BLF HiPath Support
A comprehensive range of accessories
(Busy Lamp Field) OpenStage TDM phones can be used
is available for the respective • 90 additional freely programmable with HiPath 3000 and HiPath 4000.
OpenStage models. Here is a complete keys with LEDs; function, speed dial
list of accessories: or line keys Public Telephone Net-
• Key labeling with paper strips
OpenStage Key Module 15 • In ice blue or lava
work Access/Acoustics/
• 18 additional freely programmable • External power supply necessary Speech quality
keys with LEDs; function, speed dial
• For OpenStage 30 T, 40 T • FCC Part 68/CS-03 (Technical Re-
or line keys
(max. 1 unit can be connected) quirements for Connection of Ter-
• Key labeling with paper strips minal Equipment to the Telephone
• In ice blue or lava Network)
• For OpenStage 15 T, 30 T, 40 T • TIA/EIA-810A (Transmission Re-
(max. 1 unit can be connected) quirements for Narrowband VoIP
and Voice over PCM Digital Wireline
Telephones)
• TBR8 (Telephony 3.1 kHz teleser-
vices; Attachment requirements for
handset terminals)
• Hearing aid capability (HAC) accord-
ing to TIA/EIA-504A (Electronic in-
dustries association recommended
standard RS-504 magnetic field in-
OpenStage Phone Adapter tensity criteria for telephone com-
patibility with hearing aids)
• Optional connection:
OpenStage Key Module Second OpenStage/optiPoint phone
40, 60, 80 with UP0/E or,
• 12 additional freely programmable an analog device (phone or fax)
keys with LEDs; function, speed dial • For all OpenStage T models
or line keys (2 layers)
• Large graphical display for key label-
ing
• In ice blue, lava or silver blue metal-
lic
• For OpenStage 40 T, 60 T, 80 T
(up to 2 units can be connected)
Expansions
OpenStage Key Module – Yes – Yes Yes Yes
(ext. power supply necessary Max. 1 Max. 2 Max. 2 Max. 2
when using Key Module 40, 60,
80)
OpenStage Busy Lamp Field (ext. – – Yes – Yes – –
power supply necessary) Max. 1 Max. 1
OpenStage Phone Adapter (via Yes Yes Yes Yes Yes Yes
UP0/E)
OpenStage power supply (coun- Yes Yes Yes Yes Yes
try-specific models available) (necessary in all cases)
Wall mount kit Yes Yes Yes Yes – –
OpenStage 10 T 15 T 30 T 20 T 40 T 60 T 80 T
Applications
Local personal phone book – – – – Yes Yes
• Up to 1,000 personal entries
with numbers
• Combination of contacts into
groups
• Add a picture to favorite con-
tacts
Local call list – – – – Yes Yes
• See the list of missed,
forwarded, dialed and received
calls
• Dial from the Call Log List
Save and restore personal data – – – – Yes Yes
using a PC or USB memory stick
OpenStage Manager support – – – – Yes Yes
Certifications
CE marking:
EMC EN 55022:2006 Class B, EN 55024:1998 +A1 +A2:2003, EN 61000-3-2:2006
Product safety: EN60950-1:2006/A11: 2009
USA / Canada:
EMC (FCC) Part 15 (CFR 47) Class B
Product safety: UL 60950-1, 2nd Ed. / CSA C22.2 No. 60950-1-07, 2nd Ed.
Further certifications:
Safety
EN 50385:2002 EMF, Human Field Exposure EMC,
Emission ITE Residential Environment EMC, Immunity ITE Residential Environment
EN 301 489-1 V1.6.1 EMC, Radio spectrum matters, common requirements
EN 301 489-17 V1.2.1 EMC, Radio spectrum matters, 2.4GHz devices
EN 300 328 V1.7.1 EMC, Radio spectrum matters, Wideband transmission systems
EMC, Harmonic Current Emissions
EN 302 208-2 V1.1.1 EMC; RDIF
TBR 8 Annex C:1998 Acoustic Shock
CFR 47, FCC P.15 Class B EMC Emission Residential Environment (USA)
Technical data
Dimensions 70 x 210 x 70 x 240 x 220 70 x 240 x 70 x 270 x 70 x 300 x 70 x 300 x
height x width x depth [mm] 220 220 220 220 220
Weight (kg) 0.63 0.777 0.782 0.864 1.120 1.235 1.428
Colors ice blue ice blue or lava ice blue ice blue ice blue silver blue
or lava or lava or lava or lava
Storage conditions -40 °C to +70 °C (-40 °F to +158 °F) [ETSI EN300 019-2-2]
Operating conditions +5 °C to +40 °C (41 °F to 104 °F)
Copyright © Unify GmbH & Co. KG 04/2014
Hofmannstr. 51, 81379 Munich/Germany
All rights reserved.
Reference No.: A31002-S2000-D100-13-7629
The information provided in this document contains merely general descriptions or
characteristics of performance which in case of actual use do not always apply as
described or which may change as a result of further development of the products. An
obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of
Unify GmbH & Co. KG. All other company, brand, product and service names are
trademarks or registered trademarks of their respective holders.
unify.com
OpenScape
Desk Phone
CP Family
Features
• Graphical display, 3 lines (162*48 pixel),
monochrome
• Notification LED (red)
• 3 free programmable feature keys with
status indication on the LCD display
Pre-programmed: Call Log, Forward,
Redial
• 2 fixed feature keys, Settings, Messages
• 3-way navigator, plus OK-key
• 2 audio keys (Mute/Speaker)
• Volume control +/-
• Open listening / Hands-free talking
User-friendly form,
(Full-duplex)
function and interface
• 10/100 Base-T Ethernet Switch
for a beautiful profile
• IEEE 802.3af Power over Ethernet, class 1 and design
• Wall mountable out of the box as the wall
mount kit is integrated in the stand
2
It’s your communication point.
The power of simplicity from a desk top device.
Easy to use and with OpenScape Desk Phone CP200 / CP200 Features
advanced capabilities, CP205 • Graphical display, 2 lines (192*48 pixel),
the OpenScape Desk monochrome
Phone CP devices are We took the evolution of the entry level
• Notification LED (red/green/amber)
desk top device seriously, delivering a
in a class of their own. feature rich, cost effective phone with • 4 free programmable feature keys with
superior audio quality, ideal for many LED (red/green/amber)
users with UC / CTI support. • Pre-programmed: Call Log, Directory,
Forward, Redial
• 5 fixed feature keys, 3 with LED (red or
green) Hold, Transfer, Conference,
Settings, Messages
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset)
with LED (red or green)
• Volume control +/-
• Open listening / Hands-free talking
(Full-duplex)
• Headset port (DHSG/EHS)
• 10/100 Base-T Ethernet Switch
• IEEE 802.3af PoE, class 1
• Wall mountable
CP205
3
Always on, always ready voice.
Expanding conversation opportunities at the desktop.
Features
• Tiltable graphical display, 3,7”
(240*120 pixel), monochrome
• LED backlight (white)
• Notification LED (red/green/amber)
• 4 context sensitive soft keys with LED
(red/green/amber)
• 2 fixed feature keys
(Menu/Out-of-office)
• 16 free programmable feature keys
with LED (red/green/amber)
• 4-way navigator, plus OK-key
• 3 audio keys (Mute/Speaker/Headset)
with LED (red or green)
• Volume control +/-
• Open listening / Hands free talking
Give your power
(Full-duplex) users a boost with
• Headset port (DHSG/EHS)
a larger display, Circuit
conversation
• 10/100/1000 Base-T Ethernet Switch
interoperability and
• Optional Circuit conversation
GBit Ethernet.
integration
• IEEE 802.3az Energy Efficient Ethernet
• IEEE 802.3af PoE, class 2
• Key Module 400 optional
4
An intelligent device.
In the digital workplace, devices need to work harder.
5
Expansion options for power users.
KM400
• Optional paper labelled Key Module
for CP400 only
• 16 free programmable feature keys
(bi-color LEDs)
• Max. 2 modules per phone
CP400 and optional KM400 key module
KM600
• Optional display Key Module
for CP600 and CP600E only
• High contrast monochrome
TFT display
• 12 free programmable feature keys
(bi-color LEDs)
• 2 Navigation keys
• Max. 4 modules for the CP600
• Max. 2 modules for the CP600E
CP600 and optional KM600 key module
6
Wall Mount Kit
With the OpenScape Desk Phone CP Wall Mount Kit you can mount the
following phones on a wall:
• OpenScape Desk Phone CP200
• OpenScape Desk Phone CP600 / CP600E (not with Key Module
KM600)
The kit is shipped with a printed document providing all information
needed for installation.
For the OpenScape Desk Phone CP100, the wall mount option is
available out of the box.
About Unify
Unify is the Atos brand for communication and collaboration solutions. At the core of the Atos Digital Workplace
portfolio, Unify technology enables organizations of all sizes to transform the way they collaborate, creating a more
connected and productive workforce which can dramatically improve team performance, individual engagement and
business efficiency.
Unify products represent a strong heritage of technology innovation, reliability and flexibility. Their award-winning
intuitive user experience can be delivered through almost any device and in any combination of cloud or on-premise
deployment. Augmented by Atos’ secure digital platforms, vertical solutions and transformation services, they set the
global standard for a rich and reliable collaboration experience that empowers teams to deliver extraordinary results.
unify.com
Copyright © Unify Software and Solutions GmbH & Co. KG, 2018
Mies-van-der-Rohe-Strasse 6, 80807 Munich, Germany
All rights reserved.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and
Solutions GmbH & Co. KG. All other company, brand, product and service names are trademarks
or registered trademarks of their respective holders.
OpenStage HFA/SIP
Open Unified Communications telephones
OpenStage is a new generation of phones which sets the benchmark for Open and Unified
Communications. These stylish devices provide an intuitive and engaging communication
experience, incorporating innovative features.
The OpenStage 15 SIP, OpenStage 20 SIP and OpenStage 40 SIP telephones have been certified with the
German BLUE ANGEL label (valid from software version V2R2 on). The OpenStage 60 SIP has also been
certified with the German BLUE ANGEL label (valid for devices from hardware versions S30817-S7403-
A101-50 (ice blue) and S30817-S7403-A103-50 (lava) produced from March 2014).
THE BLUE ANGEL is the first and oldest environment-related label for products and services.
The proprietor of this environmental label is the German Federal Ministry for the Environment, Nature
Protection and Reactor Safety.
Unify is the first company to fulfill the high standards of THE BLUE ANGEL in protecting the environ-
ment and the climate with its VoIP telephones. That is achieved by high energy-efficiency, efficient use of materials, as well
as an environmentally friendly recycling concept.
Further information can be found here:
http://www.unify.com/de/about/green-enterprise.aspx
http://www.blauer-engel.de/en/products_brands/search_products/produkttyp.php?id=559
Each OpenStage IP phone provides an
integrated Ethernet switch. The net-
Administration Product family
work is accessed by 10/100 Base-T or, OpenStage telephones are easy to de-
as a variant, via Gigabit Ethernet (ex- ploy and ongoing administration is OpenStage 15
ceptions: OpenStage 20 SIP/HFA). simple. OpenStage 15 is a universal solution
All phones support 802.3af Power over The telephones can be centrally man- for efficient and professional telepho-
LAN. aged as part of an IT environment. ny. Each succeeding model has in-
creased feature capabilities and per-
ceived value, culminating in the high-
end OpenStage 60 model targeted at
OpenStage SIP/HFA phones offer Best-In-Class High Defini-
Experience ... top level managers and executives.
AudioPresence
TM
tion Voice – AudioPresenceTM HD.
OpenStage 15 is a full-featured speak-
AudioPresenceTM HD ensures that all OpenStage SIP/HFA
erphone with display and eight func-
phone users can get an immersive audio experience for
tion keys with LEDs that could be used
voice calls and audio conferences. AudioPresenceTM HD is
for line keys when operated as a multi-
provided across the entire portfolio of the OpenStage SIP/
line telephone, for example.
HFA phones.
AudioPresenceTM HD leverages the standards-based G.722 Display
high-definition audio codec, best-in-class speaker, microphone and acoustic • Graphical display, 2-line mono-
components, as well as advanced noise rejection and echo cancellation in all chrome (non swivel)
OpenStage SIP/HFA phones.
Keys
• Dialing keypad
• 3 fixed function keys with red LEDs
SIP and HFA phone
• 8 freely-programmable keys with
variants red LEDs (extendable with key mod-
Each model of OpenStage IP phones is ule)
available as a phone variant with the • Key labeling via paper inserts
open standards for SIP voice commu- • Control keys +/-
nication or with the proprietary proto-
• 3 keys for navigation
col of Unify (CorNet-IP, also known as
HFA = HiPath Feature Access). Acoustics
In addition to the standard-based SIP • Hands-free (fully duplex)
(RFC 3261) VoIP protocol, OpenStage
SIP phones support even more fea- • AudioPresenceTM HD
tures such as consultation, local 3-way
conference, multilines, and team fea- Wall-mountable
tures that allow a high degree of flexi-
bility in your IT strategy.
The OpenStage HFA (CorNet-IP) vari-
ants provide – together with an inno-
vative user interface – a favorable ac-
cess to a wide range of features of the
following platforms:
• HiPath 3000
• OpenScape 4000
• OpenScape Office
• OpenScape Business
OpenStage 15
OpenStage 20 OpenStage 40 OpenStage 60
OpenStage 20 is a well equipped speak- Customizable for various workplace Offers top-notch functionality and in-
erphone. With its intuitive and interac- environments, OpenStage 40 is recom- novations, combining a maximum of
tive user interface, it is a universal so- mended for use as an office phone, e. g. usability with a clear, intuitive, and
lution for efficient and professional for desk sharing, people working in sleek design. An open application plat-
telephony. teams or call center staff. form and personalization options
make this phone the first choice for
Display Display boss-secretary environments and peo-
• Tiltable graphical display, 2 lines • Tiltable graphical display, 6 lines ple interacting with lots of other devic-
monochrome monochrome, backlit es.
• Additional optical call alert
Keys Display
• Dialing keypad Keys • Tiltable graphical color TFT display,
320 x 240 pixel (QVGA), backlit
• 7 fixed function keys (partly • Dialing keypad
equipped with red LEDs) • Additional optical call alert
• 8 fixed function keys (partly
• Control keys +/- equipped with red LEDs)
Keys
• 3-way navigator • 6 freely programmable touch keys
• Dialing keypad
(illuminated) with red LEDs (func-
Acoustics tion, speed dial or line keys) • 6 fixed function keys (partly
equipped with blue LEDs)
• Hands-free (fully duplex) • Control keys +/-
• 8 freely programmable touch keys
• Open listening • 5-way navigator
(illuminated) with blue LEDs (func-
• AudioPresenceTM HD tion, speed dial or line keys)
Acoustics
• 6 mode keys (touch/sensor keys, il-
Wall-mountable • Hands-free (fully duplex)
luminated) with blue or blue/white
• AudioPresenceTM HD LEDs (e. g. to start applications)
• TouchSlider for volume adjustment
Interfaces
with blue/white LEDs
• Headset jack
• TouchGuide for navigation
Wall-mountable
Acoustics
• Hands-free (fully duplex)
• Polyphonic ring tones
• AudioPresenceTM HD
Interfaces
• Headset jack
• Bluetooth
• USB Master
OpenStage 20
OpenStage 40
OpenStage 60
Accessories OpenStage Personal phone book
Telephony
• Graphical call handling
• Context-sensitive menus
• Simple use of complex phone fea-
tures
Display
Tiltable display (pixels, type) 2 lines, 2 lines, 6 lines, 320 x 240 pixels
205 x 41 pixels (not 205 x 41 pixels 240 x 128 pixels (QVGA) color TFT
tiltable, fixed view- 5.7”
ing angle of 30°)
Background lighting for display – – Yes Yes
Keys/LEDs
Fixed function keys (pushbuttons, 3 7 8 6
partly illuminated) 3 red LEDs 5 red LEDs 6 red LEDs 5 blue LEDs
Freely programmable touch sensor 8 keys with red LEDs – 6 keys with red LEDs 8 keys with blue
keys (illuminated) LEDs
Mode keys (touch sensor keys, illumi- – – – 6 with blue or blue/
nated) white LEDs
Additional optical call alert – – red blue
Volume adjustment +/- key +/- key +/- key TouchSlider with
blue/white LEDs
Navigation element 3 navigation keys 3-way navigator 5-way navigator TouchGuide
Interfaces
Bluetooth V2.0 – – – Yes
(vCard support and headset profile)
Headset jack for corded/cordless – – Yes Yes
headsets
USB Master – – – Yes
OpenStage Key Modules Yes (max. 1) – Yes (max. 2) Yes (max. 2)
OpenStage Busy Lamp Field – – Yes (max. 1) –
Integrated Ethernet switch 10/100 Base-T or 10/100 Base-T 10/100 Base-T or 10/100 Base-T or
Gigabit Ethernet Gigabit Ethernet Gigabit Ethernet
(optional variant) (optional variant) (optional variant)
Certifications
Safety EN60950-1
Safety US/CAN: UL60950-1;
Security features
Layer 2 authentication (802.1x) Yes Yes Yes Yes
Network
IEEE802.1Q Yes Yes Yes Yes
QoS Yes Yes Yes Yes
(DIFFSERV and IEEE802.1p)
Power supply
External power supply unit Yes Yes Yes Yes
(EU, US or UK)
Power over LAN: IEEE 802.3af Yes Yes Yes Yes
PoE class Class 1 Class 1 Class 2 Class 3
Consumption data after annual load 23.7 kWh 22.0 kWh 25.2 kWh 31.7 kWh1
cycle according to RAL-UZ 150
Specifications
Dimensions 70 x 240 x 221 70 x 240 x 220 70 x 270 x 220 70 x 300 x 220
(height x width x depth [mm])
Weight (kg) 0.783 0.834 1.068 1.245
Colors ice blue or lava ice blue or lava ice blue or lava ice blue or lava
Storage conditions -40 °C to +70 °C (-40 °F to 158 °F)
Operating conditions +5 °C to +40 °C (41 °F to 104 °F)
1. hardware-dependent
Copyright © Unify GmbH & Co. KG 04/2014
Hofmannstr. 51, 81379 Munich/Germany
All rights reserved.
Reference No.: A31002-S2000-D101-18-7629
The information provided in this document contains merely general descriptions or
characteristics of performance which in case of actual use do not always apply as
described or which may change as a result of further development of the products. An
obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of
Unify GmbH & Co. KG. All other company, brand, product and service names are
trademarks or registered trademarks of their respective holders.
unify.com