UserManual Version2 PDF

NIC- MPSC USER MANUAL Page 1 of 113
National eMARG Version 2.0
https://emarg.gov.in
eMaintenance of Rural Roads under PMGSY
for
Ministry of Rural Development

Govt. of India
NATIONAL INFORMATICS CENTRE NATIONAL RURAL INFRASTRUCTURE

Ministry of Electronics & IT DEVELOPMENT AGENCY
Vindhyachal Bhawan, MPSC Bhopal, M.P. Ministry of Rural Development, GoI
Website : https://gismp.nic.in 5th Floor, 15-NBCC Tower, Bhikaji Cama Place
Email : [email protected] New Delhi
NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

This document is prepared for internal use of authorised users of State Rural
Development Agencies involved in maintenance of Rural Roads under PMGSY, MoRD
and other privilaged users who have access to eMARG, a web-based application for
eMaintenance of Rural Roads under PMGSY.
No part of this document can be copied/modified/published without prior permission.
Prepared By
National Informatics Centre

Ministry of Electronics & Information Technology, GoI
M.P State Centre
C- Wing Basement
Vindhyachal Bhawan
Bhopal (M.P.)

Table of Contents
Section Description Page No.

1 Introduction 4
2 Product Features 5
3 Operating Instructions 5
4 Services/Modules for 8
Departmental users
4.1 Admin Console 12
4.1.1 User Management 13
4.1.2 Contractor 17
4.1.3 Manage Massage 17
4.2 Coordination Services 18
4.2.1 Register Request 19
4.2.2 Review Request 19
4.2.3 NIT 20
4.2.4 Bank User 27
4.3 Dashboard 29
4.4 Services for AM/AE/JE/SubE 30
4.4.1 Package 31
4.4.2 Contractor 35
4.4.3 Bills 37
4.5 Services For Account Officer 40
4.5.1 Package Manual Expenditure 40
4.5.2 Vouchers 41
4.6 Services for PIU Incharge 44
4.6.1 Package 45
4.6.2 Performance Evaluation 50
4.6.3 Register Request 51
4.6.4 Bills 51
4.6.5 Vouchers 55
4.6.6 Scroll 58
4.6.7 DSC 62
4.7 Inspection Services 64
4.7.1 View 64
4.7.2 Performance Evaluation 67
4.8 Query and Report 68
4.9 Services for Banker 69
4.10 Help 72
4.11 Services for Contractor 74
4.11.1 Bill 74
4.11.2 Query 76
4.11.3 Help 77
4.12 My Setting 77
4.13 Central Taxes 79

Annexure
Annexure Description Page No

No.
A Package Split Process 81
B Road Registration and Routine 84

Inspection Service (Mobile App)
Process
C Various Report formats(Query 104
and Report)

1. Introduction
Pradhan Mantri Gram Sadak Yojana (PMGSY) was launched by the Govt. of India to provide
connectivity to unconnected rural Habitations as part of a poverty reduction strategy. Government
of India is endeavoring to set high and uniform technical and management standards and facilitating
policy development and planning at State level in order to ensure sustainable management of the
rural roads network. In the first phase, habitations (hamlets) of population of 1000 (500 in the case
of Hill States, tribal and Desert areas) and above are covered. In the second phase habitations of
population upto500 ( 250 in the case of Hill States, tribal and desert areas ) are targeted. The spirit
and the objective of PMGSY is to provide good all-weather road connectivity to unconnected
habitations. National Rural Infrastructure Development Agency (NRIDA), MoRD, GoI is the nodal
agency for its implementation country-wide. At the end of program, after providing rural
connectivity to all eligible habitation the total road length of black top road under PMGSY would be
more than 7 Lakhs km.
Maintenance of all completed road is essential to preserve the huge asset created. The USP of
PMGSY roads is that after construction there is a five year performance guarantee, which lies with
the contractor known as Pre-5 maintenance period. During this period the contractor has to
maintain the road and gets six monthly payments at predefined rates. After completion of 5 years
maintenance period roads are tendered and packaged for 5 more years known as Post-5
maintenance period. Before eMARG, there was only a manual system of monitoring which was ad
hoc and need based. The quality of maintenance works being done by the contractors and
submission/payment of bills thereof has been sometimes under dispute and needed more
transparency. With increase in road length network, it’s a challenge for SRRDA to monitor the status
of maintenance of roads. Various issues are faced by the department from Contractors, citizens on
multiple aspects. The stakeholders had no feedback mechanism on the on-site condition of the
roads as well as the payment status. The information gap between the Project Implementation Unit
(PIU), Contractors and the SRRDA/ Nodal Agency needed to be bridged. The manual system give rise
to unnecessary litigations, between Contractors and PIUs. Thus, the system required improvement in
the delivery of services and removal of unnecessary litigations.
eMARG is G2B, G2G, G2C pioneering enterprise e-Governance solution conceived, designed &
developed by NIC Madhya Pradesh. It aids and assists the Ministry/SRRDA officials, Civil Contractors,
Banks and general public for planning & monitoring of Five-year Performance Guarantee (Pre-5) and
Post Construction Defect Liability (Post-5) maintenance of rural roads. It’s a fusion of new &
emerging technologies Cryptography (Digital Signature & SSL), Open Web technology (OWT),
Geo-spatial, Remote Sensing, Mobile, Messaging and Mail services. Its standardized uniform
transparent process oriented system. Public Financial Management System (PFMS) is integrated for
DBT to Contractor Bank account. eMARG is both Decision and Transaction Support System.

1.1 Purpose
The purpose of this document is to provide the required guidelines and step-by-step procedure to
facilitate through awareness of using the web application to the concerned users.
1.2 Feedback
Valuable feedback, suggestions and technical problems / errors noticed can be informed by
e -mail to [email protected].
2. Product Features
Following are some of the important features of eMARG :
 Web-based centrally managed application which facilitates inter-departmental and

Enterprise requirements
 Bill generation on complex conditions of NIT.
 Online submission and tracking of bills by contractors.
 Statutory deductions Income Tax, Labour cess etc.
 Online submission of Inspection Reports by field Officers.
 Performance linked payment directly to the Bank account of contractors.
 Electronic Dashboard Electronic Repository of bills, voucher, scroll, inspections etc.
 Email/ SMS alerts/ OTP based notifications.
3. Operating Instructions
3.1 Client Requirements
High-end machine with browser and high speed internet connection is essential for
satisfactory response. The web application is best viewed in Google Chrome.
3.2 Specific Operating Instructions
1. eMARG is an access controlled system to be accessed by registered users only. Departmental

Users need to register through option available on eMARG Welcome Page.
2. Departmental Administrator authenticates the departmental users and assigns various services
and access scope (District/Division/State) as per their role in the department. Thus the
application allows the user to view data of the districts for which they are authorized.
3. Data manipulation activities (like entry, updation, viewing etc.) are handled district-wise only.
4. Query/Report module facilitates consolidation of data on multiple districts/state level for state
users only.

5. eMARG is a server-centric application in which reports are generated online from the server.
Comparing the application with ordinary static web applications will not be justifiable. Low
network speed and high server load can make the application slower in some cases.
6. After completion of work, logout from the application using Logout Option.
3.3 User Login
User has to type https://emarg.gov.in on the address bar of an Internet Browser (preferably Google
Chrome) and following screen will appear :-
Figure 3.3.1 : eMARG Portal of NIC
Click on Login/New User (encircled above) and following screen will appear :
Figure 3.3.2 : eMARG Login Page

Existing users have to enter Login-id and Password. Correct login details will provide access to
eMARG application. New users need to register through link. User has to complete
all details and submit the form for registration:-
Figure 3.3.3 : User Registration form for New User
User creation process is based on selection of department and designation which as shown
below :-
Figure 3.3.4 : Selection of Department for New User

Figure 3.3.5 : Selection of Designation Level for New User
4. Services/Modules for Departmental Users
After successful login, Home Page is as shown below:
Figure 4.1 : Home page of eMARG
Kind attention box will show the latest updates available in eMARG software. Please read it carefully
after every login.

Figure 4.2 : Home page of eMARG
Number of services/modules available under Main Menu of the Home Page depends upon the
role of the logged in user.
Following is the list of overall services available for departmental users of eMARG. These services
are assigned to users on the basis of their scope, role and responsibilities.

Services/Modules Description
Admin Console Specialized module for designated Administrators (State

level/National Level) of eMARG for management of users.
Coordination Services Specialized service for departmental coordinator at state level

and national coordinator of NIC.
Dashboard To display status of Packages.
Services for AE/AM/JE/SubE For preparation/updation of data pertaining to Roads &

Packages. It also facilitates updation of Contractor’s Bank
details.
Services For Account Officer For Verification of various applicable taxes and deductions,
Voucher creation.
Services for PIU Incharge Specialized module for approving authority of the district. It
also facilitate to send their service requests/problems to
higher authorities at state level or NIC .
Inspection Services Specialized module for conducting Inspection and

Performance Evaluation. (Also refer Annexure-B for Mobile
App)
Query and Report Services It provides options for customized Queries and Reports.
Services for Banker Specialized module for payment related confirmation by Bank
user.
Help It provides helping documents for usage of eMARG.
Services For Contractor Provides facility to Contractor for creation and submission of
bill.
My Settings Provides facility to a registered user to change/update profile.
Central Taxes Provides tax related details decided by Central Government

4.1 Admin Console
eMARG will have administrators at national and state level. Administrator at national level , will
create administrators at state level. National level admin will be responsible for administration of
state-level administrators and state level administrator will be responsible for administration of
state level users and contractors.
Figure 4.1.1 : Home Page of eMARG
Selection of provides following menu for administrator:
Figure 4.1.2 : Admin Console Menu

Menu Options Description
Management Console Provides options to show existing user’s details and view new
user’s request.
Contractor To see details of a registered Contractor on the basis its ID (PAN

no. ) or Firm name.
Manage Message This option provides facility to manage message appear in kind
attention box
4.1.1 User Management
a.) User Search List
Select Category and State, records matching with given selection will appear as shown below:
Figure 4.1.1.1 : Search User
i.) Free text Search
Enter some text inside <Your search text> box, records matching with entered text will appear as
shown below:

Figure 4.1.1.2 : Search User through free text search
ii.) Advance Search
Use this option to define criteria using department, designation, access scope, services etc. Records
satisfying the criterion will be displayed as shown below:-
Figure 4.1.1.3 : Advance User search
Buttons Description
User Details Provides User related details
Update Provides facility to update user details
Deactivate To deactivate a user
Close To close a user’s account
Click <User Details> tab to view details of the user as shown below:-

Figure 4.1.1.4 : User Detail Page
Log of activities performed on a User’s account can be seen through clicking on as shown
below :-
Figure 4.1.1.5 : History Log Page
Click <Update> tab to view and update details of the user as shown below :-
Figure 4.1.1.6 : Update User Profile
Administrator can update Designation Level, Role, Services and access scope given to a user.
b.) New User Request
New user requests can be seen through this menu. Two types of user requests are found here i.e.
from Departmental users and from Contractors.

i) Selection of a request will display its details as shown below :-
Figure 4.1.1.7 : New User’s Details
If applicant is found valid, its role, services and access scope can be assigned and accepted by
clicking <Create> button. For rejection click <Reject>.
ii) If requested user is a contractor, then following screen with an additional link <Contractor
Detail> appears as shown below :-
Figure 4.1.1.8 : New Contractor’s Request Details
It is mandatory for administrator to download the registration form of contractor, from clicking on
icon for record purpose and use it for verification of Contractor’s information before approval
for registration and check below on it. Roles and Services are fixed for contractor.

4.1.2 Contractor
View submenu, provides registered Contractor’s details on the basis of contractor’s ID (PAN no.) or
Firm Name (as shown below).
Figure 4.1.2.1 : View Contractor’s Details
Complete detail can be viewed by clicking on icon in view.
4.1.3 Manage Message
This Facility is providing to admin for showing any important message in Kind Attention box. After
login Departmental User/Contractor can see that message. Admin can enter message from Message
Content as shown below:
Figure 4.1.3.1 : Manage Message
Admin can also deactivate any message using button.

4.2 Coordination Services
This service is provided to departmental coordinator of each state and national level coordinator of
NIC.
This service has been designated for SRRDA official at state level, authorized for some special tasks
at Hq. level.
Click on provides menu as shown below:
Figure 4.2.2 : Coordination Services for State User
Register Request Provides facility to register a request to NIC.
Review Request To review the requests/complaints submitted by the district users.
NIT Specialized module for centralized maintenance of NIT Rates. It

provides facility for creation and updation of NIT master.
Bank User Bank user will confirm and initiate payment process

4.2.1 Register Request
Its selection provides facility to describe the problem and send it to NIC for redressal. There is
provision to upload any supporting document if required.
Figure 4.2.1.1 : Register Request
4.2.2 Review Request
Provides list of requests registered from district level officials. Select state, district and status.
Filtered requests will be displayed as shown below :
Figure 4.2.2.1 : Review Request in Coordination Services
Now departmental admin can reply for any request (using ) or request can be forwarded to NIC
(using ) . It facilitates a text box to enter remarks.

Figure 4.2.2.2 : Enter Remarks
4.2.3 NIT
This service has been designated for departmental user at state level. Its selection provides following
screen :
Figure 4.2.3.1 : NIT (Notice Inviting Tender) Page
Submenu Description
NIT Master Facilitates creation of master for NITs in a state.
Update Maintenance Rates Provide facility for entry/updation of rates
against a NIT no.
View Provides facility to view NIT details
a.) NIT Master
This option facilitates data entry of various NITs. User need to enter NIT no. and NIT date as shown
below :

Figure 4.2.3.2 : Add NIT (Notice Inviting Tender) page
Click on Save will add a new row with entered information. This row will have two options in Action
column OK and Delete as shown below :-
Figure 4.2.3.3 : Successfully added NIT in Coordination Services
If entries are correct then select (OK) otherwise select (Delete) to delete the entry.
b.) Add/Update Maintenance Rates
Use this option to enter rates in a NIT. Select desired NIT from drop down list against NIT No. for
which maintenance rates are to entered or updated.

a. Add Rates
If rates are entered for the first time, then selection of such NIT will display following
screen:-
Figure 4.2.3.4 : Update NIT
Here user can either enter rates or can copy them from already freezed NITs.
1. Through Data Entry

Select Road type, Carriage Way, Traffic Density and enter rates for 5 years. Then click on in
action column to add the row. Use save button to save entered data.
Figure 4.2.3.5 : Successfully added NIT in Coordination Services

2. Through Copy NIT Details From
User can copy the data from any already freezed NIT as shown below :-
Figure 4.2.3.6 : Copy NIT Details
Select deductions and Add ons as applicable in your state. Text boxes for selection of
deductions and add ons will appear as shown below:-
Figure 4.2.3.7 : Deduction option

Figure 4.2.3.8: Add ons option
Enter values (in %) for deductions and add ons.
b. Update Rates
If rates are to be updated, then selection of such NIT will display following screen :-
Figure 4.2.3.9:Updation of NIT rates
Note: Similar combination of Road type, Carriage Way, Traffic Density is not possible for
maintenance rates.
Update the data and save it using <Update> button. If data is final, freeze it using <Freeze>
button.

Figure 4.2.3.10 : Freeze of NIT rates
NIT details can be printed using <Print> button as shown below :-
Figure 4.2.3.11:PDF of NIT rates
Note : Freezing of a NIT is mandatory before initiating bill generation process. NIT can be
unfreezed by Approving authority till payment is not initiated using <Unfreeze> button as
shown below :-

Figure 4.2.3.11 : Unfreeze of NIT rates
c.) View
Use this option to view maintenance rates by selecting NIT No. as shown below :-
Figure 4.2.3.12 : View of NIT maintenance rates
Displayed information can be downloaded in the form of PDF by clicking on icon.

4.2.4 Bank User
Bank user is registered from Bank User>>Bank User Registration for confirmation of payment
process.
Figure 4.2.4.1: View of NIT maintenance rates
Fill the form as shown below:
Figure 4.2.4.2 : Bank Registration form
Click on button to download the pdf.

Figure 4.2.4.3 : Bank Registration form in pdf
After official seal and signed upload it from upload registration form.
Click on to upload the registration form.
Figure 4.2.4.4 : Upload Registration form

Now this request is available at state administrator level for approval.
4.3 Dashboard
This service provides stage-wise summary of packages.
Figure 4.3.1 : Home page of eMARG
Click on will provide details as shown below :-
Figure 4.3.2 : eMARG Dashboard
Selection of links inside various colour boxes will provide further details as shown below :-

Figure 4.3.3 : State wise Package Status
Similarly other links may be used for detailed information.
4.4 Services for AE/AM/JE/SubE
This module provides the facility to update and verify the data and also send data to higher authority
(Services for PIU Incharge) for final submission. It also provides the facility for updation of contractors detail
and Creation of User Id for contractor.
Figure 4.4.1 : Home page for AMs/Sub Engg.

Selection of provides menus as shown in below:
Figure 4.4.2 : Data Management Services Page
Package Facilitates packages and road data updation.
Contractor Provides facility to register/update contractor detail.
Bills Provides facility to process bill related action.
4.4.1 Package
The Review/update/reporting of attribute data is facilitated through this module available in Main
Menu as shown in below screen :-
Figure 4.4.1.1 : Package Page
Submenu Option Description
Packages and Road Updation Facilitates packages to be mapped with NIT and entry of BT and
CC
Correction Required in Facilitates to notify any attribute of Package for correction

OMMAS

I. Package and Road Updation
Package and Road Updation will provide details for updation of road related entry and then forward
the request to upper level for approval. After selection of all the required fields, road related data is
as shown below:-
Figure 4.4.1.2 : Update Package and Road Updation
Buttons Description
Update To update detail
Verify & Forward For submission of request to PIU In charge for final
submission
Split Package It is state specific service described in ANNEXURE-A.
Select Package No. , its details will be displayed. Select CA no./NIT to be mapped with the Package
and click on button.
Then enter all the required details i.e. Road length (BT and CC), Road Width for updation and click
on button will update the data as shown :-

Figure 4.4.1.3 : Update detail
And then click on button, now this request goes to GM/PIU’s Incharge for approval as
shown below :-
Figure 4.4.1.4 : Verify and forward to GM/PIU’s Incharge
Now GM/PIU’s Incharge can Freeze or Return this request from Services for PIU Incharge >>
Package Verification.

II. Correction required in OMMAS
If user find any incorrect data in package detail then they can use this option, now the following
screen is available for correction requirement:-
Figure 4.4.1.5 : Correction required
Package/Road parameters highlighted with green colour can be clicked for selection. Selected
parameters will highlight with grey colour. Check data correction parameter as per findings and click
on proceed and then enter remarks as per correction requirement shown below:-
Figure 4.4.1.6: Enter Remark

4.4.2 Contractor
This service provides facility to register/update any contractor from PIU/District. Following steps
need to be followed for sending request for registration of a new contractor to the departmental
administrator of eMARG.
Figure 4.4.2.1 : Contractor Service Page
Now click on Contractor will provide the facility to Update Details screen
shown below :-
Figure 4.4.2.2 : Update detail of Contractor
Now following steps need for sending request for registration of a new contractor to the
departmental administrator.
Step 1: Select <Update Details> submenu , while clicking on Update Details user can find Contractors
Detail by inserting Contractors ID (PAN no.) as shown in below :-
Figure 4.4.2.3 : Search Contractor detail
Step 2: After successful value of Contractor Id (Pan No.) details are displayed, and fill rest of the
details. In case of updation an OTP sent to the contractor for mobile no. verification as shown
below:-

Figure 4.4.2.4 : Entry of Contractor's detail
Buttons Description
Update/ View pdf For saving/viewing contractor details
Reset To clear the entries in the form
Create User ID For sending request to create user id
Step 3 : Once Contractor’s details are successfully saved, a pdf file generated having contractor
detail, download this file for further process of user-id creation.
Figure 4.4.2.5 : Pdf of Contractor Details
Step 4 : This PDF need to be printed, verified and signed by the contractor and PIU/District In charge
and then scanned.
Step 5 : Now again login with same PAN no. in contractor menu and verify mobile no. then click on
button to have User ID request submission form as shown below :-

Figure 4.4.2.6 : User Id Request form
Upload Contractor’s Detail form and click on Submit button to send the request for user id creation
to the departmental administrator. After successful submission of request user will get message for
successful submission of request as shown in below:-
Figure 4.4.2.7 : Successful submission or User Id request for contractor
Now for above request Admin will provide access permission to the user from Admin Console>>
User Management>> New User request.
4.4.3 Bills
This module has been provided to facilitate user for bill related operations.

Figure 4.4.3.1 : Bills
Pending Bills Facilitates bills to be forwarded to PIU Incharge.
Returned Bills Facilitates user to view returned bills.
Forwarded Bills Facilitates user to view forwarded bills.
I. Pending Bills
Bills submitted by the contractor are available at this end for verification. User can
return the bill by clicking on button and to forward the bill to PIU Incharge
Click on button.
Figure 4.4.3.2 : Pending Bills

II. Returned Bills

Details of bills returned by user are available here as shown below. Bill and CA/NIT can be
downloaded by clicking on PDF icon.
Figure 4.4.3.3 : Return Bills
III. Forwarded Bills
Forwarded Bill status can be viewed from here as shown below:
Figure 4.4.3.4 : Forward Bills

4.5 Services for Account Officer
This is specialised service for account officer for entry of manual expenditure, deduction and
voucher generation.
Figure 4.5.1 : AO Services

Package Manual Expenditure For entry of manual expenditure
Vouchers Provides facility for entry of deduction and
preparation of voucher.
4.5.1 Package Manual Expenditure
After selection of State, Department, District and Package related details are displayed.
Figure 4.5.1.1 : Entry of Manual Expenditure
Enter road-wise manual expenditure done so far (if any).

Figure 4.5.1.2 : Entry of Manual Expenditure Road wise
Click on button to forward the expenditure detail at PIU level for approval.
4.5.2 Vouchers
In this section AO can enter deduction and prepare voucher.
Figure 4.5.2.1 : Home Page
Miscellaneous Deduction Facilitates for entry of deduction
Prepare For voucher preparation.
Returned To view returned vouchers.
Forwarded To view forwarded vouchers.

I. Miscellaneous Deduction
Selection of package, maintenance year and year part will display the submitted and manually paid
bill detail.
Figure 4.5.2.2 : Entry of Misc. Deduction
Click on button to enter Miscellaneous deduction and addition.
Figure 4.5.2.3:Misc. Deduction
Now corresponding road, its approved amount is shown. AO can enter Miscellaneous Deduction,
Addition with remark and click on save button.

II. Prepare
AO check taxes, deductions,addition and can prepare voucher.
Figure 4.5.2.4:Prepare Voucher
And then click on button to forward the voucher to PIU Incharge for final
approval.
III. Returned
From this service AO can view returned voucher details as shown below:
Figure 4.5.2.5: Returned Voucher

IV. Forwarded
Voucher can be downloaded from Forwarded (Submenu) and click on PDF icon.
Figure 4.5.2.6:Forwarded Voucher
4.6 Services for PIU Incharge
This service is specifically for important operations on packages and payment related process at
PIU/District level (by PIU Incharge).In addition to online approval & payment of bills it also provides
support for other activities like freezing, locking, verification of packages etc.
Figure 4.6.1 : Home page for PIU’s Incharge
On selection of will display below services:

Figure 4.6.2 : Services for PIU Incharge

Package Provides all Road/Package related details for
approval
Performance Evaluation Provides facility to approval of performance
evaluation
Register Request For registering any grievances
Bills For approval and sanction of bills submitted by
the departmental officials
Vouchers For approval and sanction of vouchers submitted
by the departmental officials
Scroll For generation of scroll
DSC For DSC Token enrollment
4.6.1 Package Verification
In addition to Package Verification, Manual Expenditure approval and Package Split process are to be
performed by here as shown below:
Figure 4.6.1.1 :Package Verification

Package Verification For verification of package with respect to package detail and
NIT detail.
Manual Expenditure Approval For Approval of expenditure entered by dept. officials.
Package Split Request For this facility please prefer Annexure-A.
I. Package Verification
Entries from Services for AE/AM/JE/SubE will display here,based on selection of all fields, road
related details are shown as below:-
Figure 4.6.1.2 : Package Verification by PIU Incharge
In CA No./NIT , icon will show the related NIT detail in PDF format.
Buttons Description
Return For returning the package for correction
Freeze For finally confirm the package information
Now GM can return the package details for correction using <Return> button and also can freeze
data using <Freeze> button as shown below :-

Figure 4.6.1.3 : Data Freezed by PIU Incharge
After freeze, PIU Incharge can also unfreeze package details using <unfreeze> button as shown
below :-
Figure 4.6.1.4 : Data Unfreezed by GM
After freezing of package for billing related process it is mandatory to lock the package by clicking on
button.

Figure 4.6.1.5 : Data Unfreezed by GM
II. Manual Expenditure
Entries of manual expenditure from Services for Account Officer (AO) will display here for
approval by PIU Incharge. Based on selection of all fields, details are shown as below:-
Figure 4.6.1.6: Manual Expenditure
Selection of State, Department, District and select relevant package no. and click on <Next> button.
Figure 4.6.1.7: Manual Expenditure

After selection of package, PIU Incharge can Approve or Return manual expenditure detail. Clicking
on to return the bill or for approval click on button.
Figure 4.6.1.8:Approval of Manual Expenditure
After PIU Incharge approval the request of this package is now available for bill submission by
contractor.
Figure 4.6.1.9: Approved
III. Package Split Request
Prefer Annexure-A for Package Split Process.

4.6.2 Performance Evaluation
Inspection done by AE/AM/JE/SubE is here available at PIU level for final approval. Click on process
icon.
Figure 4.6.2.1: Approval of Performance Evaluation
Now PIU Incharge can also enter/update marks in Approved Marks column and enter remarks.
Figure 4.6.2.2: Approval of Performance Evaluation
And click on button.

4.6.3 Register Request
PIU Incharge can register for any grievances from here with relevant documents. This request
directly forward to Review Request menu of Coordination services for action taken by state
coordinator as shown below:-
Figure 4.6.3.1 : Register Request by PIU Incharge
4.6.4 Bills
In this service PIU Incharge approve bills or can view bill and CA/NIT .
I. Process
Figure 4.6.4.1 : Process Bill

Process For processing the bills.
Forward For forwarding bills to AO.
Return Bills For viewing status of return bills.
Forwarded Bills For viewing status of forwarded bills.
Click on to return the bill or click on to process the bill.
Process one by one bill and approved amount will be calculated automatically as average calculation
of PE.
Figure 4.6.4.2 : Process Bill
Click on button and bill will be processed as shown in below:

Figure 4.6.4.3 : Bill Processed
II. Forward
After submitting all bills, PIU Incharge will forward all bills to AO while clicking on
button as shown below:
Figure 4.6.4.4 : Forward Bill to AO
Click on <Forward> button and bills are forwarded to AO.
Delayed bills will be highlighted with red colour. If PIU Incharge wants to approve zero payment for
such bill, user needs to check the check box of zero payment column against the bills.

Click on Forward button one by one.
Figure 4.6.4.5 : Forward Bill to AO
III. Returned Bills

Status of returned bills can be viewed from here as shown below:
Figure 4.6.4.6: Returned Bills

IV. Forwarded Bills

Status of forwarded bills can be viewed from here as shown below:
Figure 4.6.4.7 :Forwarded Bills
4.6.5 Vouchers
In this facility PIU Incharge can approve vouchers, prepared by AO.
Figure 4.6.5.1: Voucher Home Page
Approval For approval of voucher.
Returned For returned voucher detail.
Approved For approved voucher detail.

I. Approval
Select the package and voucher for approval.
Figure 4.6.5.2: Approval of Voucher
Voucher details are shown as per selection.
Figure 4.6.5.3: Approval of Voucher
PIU Incharge can return voucher while clicking on Return to AO button. Click for
approval of voucher.

Figure 4.6.5.3: Voucher Approved
II. Returned
It is showing the detail of returned voucher.
Figure 4.6.5.4: Returned Voucher
III. Approved
It is showing the details of approved voucher.
Figure 4.6.5.5: Approved Voucher

4.6.6 Scroll
This service provides the facility to generate scroll of completed vouchers.

Select package and voucher will show the detail as shown below:
Figure 4.6.6.1: Scroll Generation
I. Generate Scroll
Click on to generate Scroll, if DSC token is enrolled scroll is processed otherwise for
generation of scroll it is mandatory to first enroll DSC token.
Figure 4.6.6.2: Approved Voucher

Figure 4.6.6.3: Scroll
II. Digital Sign Scroll

After scroll generation it required to Digitally Singed it as shown below and select scroll.
Figure 4.6.6.4: Digital Sign Scroll
Select the scroll and forward it to bank for payment confirmation.
Figure 4.6.6.4: Digital Sign Scroll and Forward
While clicking on View & Verify Scroll can be checked. While clicking on Digitally Sign and forward to
Bank button and enter OTP.

Figure 4.6.6.5: OTP verification
Enter Token Password for digitally singed scroll.
Figure 4.6.6.5: Enter Token Password
Click on Confirm Signing.
Figure 4.6.6.5: Signing

Figure 4.6.6.6: Final Submit
Digitally Signed PDF will download as shown below:
Figure 4.6.6.7: Signed Scroll

4.6.7 DSC
I. DSC Enrollment
From Services of PIU Incharge, insert DSC Token and click on DSC Enrollment.
Figure 4.6.7.1: DSC Enrolment
Click on Confirm Details and enter Token Password.
Figure 4.6.7.2: Enter Token Password
Now DSC enrolment has been done.

Figure 4.6.7.3: DSC Enrollment
II. DSC Enrollment Status

In this facility user can check their status of DSC enrollment.
Figure 4.6.7.4: DSC Enrollment status

4.7 Inspection
Refer Annexure-B for inspection by Mobile App.
4.7.1 View
From the view menu Road Registration, Routine Inspection and Performance Evaluation
can be seen.
Figure 4.7.1: View of Inspection
I. Road Registration
Figure 4.7.2: Road Registration
Click on to view images of road registration as shown below:

Figure 4.7.3: Images of Road Registration
Click on to view road location in google map.
II. DLP Routine Inspection
Figure 4.7.4: Routine Inspection
Click on to view inspection as shown below:

Figure 4.7.5:View of Routine Inspection
III. Performance Evaluation
Figure 4.7.6: Performance Evaluation

4.7.2 Performance Evaluation
This service facilitates entry of Inspections (Performance Evolution) carried out on PMGSY roads by
concerned SRRDA officials.
After selection of the parameters, inspecting officer has to perform inspection per kilometre wise
and enter marks.
Figure 4.7.2.1: Performance Evaluation
Click on to forward inspection to PIU Incharge for approval.

4.8 Query and Report
This module provides support for user-defined customized queries and readymade reports based on
selection criteria. This service is available to all the users as shown below:
Figure 4.8.1 : Home page of eMARG
Selection of provides different services shown in below screen:-
Figure 4.8.2: Query and Report Services

Query Provides package, bill, voucher and scroll detail.
Report Provides various reports
View Provides state wise package, rate, user and DSC
status.
Inspection Provides status of inspection
Support Service This is the viewing facility for status of request
Various reports are available in this section; refer Annexure-C for reports.

Support Service
Support Service will provide the status of any request i.e. any comment given by SRRDA, NIC or
NRIDA can be seen from here is as shown below:-
Figure 4.8.3 : Status of request in Support Service
4.9 Services for Banker
This is specialised service for the bank user, responsible for all departmental level payments.
Figure 4.9.1 : Services for Banker
Pending scrolls are available in this service for entry of transaction related information as shown
below:

Figure 4.9.2 : Entry of Transaction detail
Menu Option Description
Scroll Transaction For entry of scroll transaction detail
I. Pending Scroll
In pending scroll bank user will enter transaction id and date, click on process.
Figure 4.9.3 : Process Transaction detail
II. Bank Transaction Status
Bank User will enter Bank Transaction Status.

Figure 4.9.4 : Transaction Status
Click on button, to enter transaction status.
Figure 4.9.5 : Entry of Transaction Status
Click on submit and transaction status updated successfully.
Figure 4.9.6 : Submit Status

4.10 Help
The Help Service provides various information for user creation process, Invalid PAN no. of
Contractor, Package with problems etc. as shown below:
Figure 4.10.1 : Help Service

Operating Instruction Provides State admin work flow and user manual
Problematic Package Provides problematic package detail
FAQ’s Frequently asked Questions
Do’s and Don’ts Important things for usage of eMARG
Figure 4.10.2 : State admin work flow

Figure 4.10.3 : Package with Data Problem
Figure 4.10.4 : Package Data with multiple Work Order

4.11 Services for Contractor
This service provides facility to submit monthly bills by contractor.
Figure 4.11.1 : Services for Contractor

Bill To generate bill
Query To know the bill status
Help Helping documents
4.11.1 Bills
I. Submit Bill
Select Bills>>Submit Bill to generate bill as shown below:
Figure 4.11.1.1: Bill Generation
State, District of packages owned by the logged in contractor will be available for selection. Select
desired district, package, year & month for which bill has to be generated. Calculated details will
appear and click on button to submit the bill.
Before final submit, OTP verification of contractor is to be done.

Figure 4.11.1.2 : OTP Verification
Then bills are submitted successfully.
Figure 4.11.1.3 :Submit Bill
II. Returned Bills
Details of returned bills as return date, return by etc. are available in this section as shown below:

Figure 4.11.1.4 : Returned Bill Detail
4.11.2 Query
I. Track Bill
This facility provides bill search facility by two way query by parameter or query by bill
reference.
A. Select Query>>Track Bill>>Query by Parameters
Figure 4.11.2.1: Returned Bill Detail

B. Select Query>>Track Bill>>Query by Bill Reference
Figure 4.11.2.2: Bill Detail
4.11.3 Help
This section provides documentation for contractor registration process and relevant faqs.
4.12 My Setting
This service is available for all the registered users of National eMARG. Its basic purpose is to provide
the user facility to update its personal details like password, email-id etc. Depending upon the type
of user it provides some additional modules also.
Selection of provides facility to change profile and update password as shown in

below :-

Figure 4.12.2 : Change Password
Buttons Description
Change Password To change current password
Update Profile To update self Profile
Back Back to Home Page of eMARG
a) Change password
This option provides facility to change user’s current password. Enter current password then new
password. Re-enter the new password and confirm it. Finally Click on <Update Password> button.
b) Update Profile
Use this option to view/update personal details like phone number, mobile number and email-id as
shown below:

Figure 4.12.3 : Update Profile Page
Click on to update existing details.
c) Reset Device Id
Use this option to reset device id of notification/inspection app .
4.13 Central Taxes
This service provides facility to fill tax related information as per decided by Central Government.
Figure 4.13.1: Home Page of eMARG
Tax related details like Income Tax, LCess , SGST, CGST and IGST can be filled in form as shown
below:-

Figure 4.13.2 : Tax Detail Page of eMARG
button provides log details of tax in pdf format as shown below:
Figure 4.13.3 : Tax Rates Log Page

Annexure – A
Screen Walk Through for Split Package
Package Splitting Process is available only for states Bihar, West Bangal , Jharkhand, Odisha, Tripura,
Tamilnadu, Maharashtra and Assam.
1. From Services of AE/AM/JE/SubE select the package in which splitting is required and then
click on Split Button.
After confirming for splitting, this request is pending at PIU incharge for approval.

2. Now request of splitting is available at services for PIU Incharge for.
PIU Incharge can Confirm or Reject the splitting request.

After clicking on Confirm each road is to be spilt in to new packages showing as A, B, C etc.

Annexure – B
eMARG Mobile Application
eMARG Mobile Application is available for following services:-
1. Road Registration
2. Routine Inspection (Mandatory and Optional)
3. Feedback (for departmental users)
Prerequisite/Instruction for Mobile app
1. Only Locked packages are available for inspection/feedback in mobile app.
2. After road registration packages are available for routine inspection.
3. Uninstall the older version of eMARG mobile app. Before un-installation upload locally saved data.
Procedure to download and install Mobile app
1. Uninstall the older version of eMARG mobile app. Before un-installation upload locally saved data.
Please download the apk file from eMARG web application through Inspection Services>>eMARG
Mobile App>>eMARG Inspection App and install it. Apk link is also provided on eMARG Support
whatsapp group.
2. During installation give all permissions.
3. When installation gets completed login with your credentials.

1. Road Registration
i. Road Registration is the process of pre project work of road. Home screen of the
App. is shown below:

ii. Login Screen

iii. After Login below screen is available for selection:

iv. After selection of Road Registration select State, District, Package No. and Road
Name. Now four images are required to complete road registration process so
click on Camera icon.

v. Before taking images device location (GPS) on automatically, so click on OK. For
stabilizing GPS signal you can also turn on GPS manually before using this app.

vi. Four images are to be uploaded i.e. One Starting point image, two Middle point
images, one End point image.


vii. After all images click on SAVE button.

viii. After clicking on SAVE Image will uploaded and save.


2. Routine Inspection (Optional)

i. For Routine Inspection select it from below screen:

ii. Select State, District, Package No. Road and its detail and click on NEXT button.

iii. Now Activity Inspected available, perform the activity and click on NEXT.

iv. After entering activity provide overall grading and remarks in below screen:

v. Now two images are required to complete this process. Click on Camera Icon
and click on SAVE.

vi. If Internet Connection is available click on SAVE button and images are saved. If
Internet Connection is not available then data can be saved locally for Routine
Inspection as well as for Road Registration. And when connection is available it
can be saved finally.


vii. When Internet Connection is available data can be finally saved for Routine
Inspection as well as for Road Registration. Clicking on Slide Bar select Offline
Images Routine Inspection or Road Registration.

viii. Clicking on Slide Bar and select Offline Images Routine Inspection or Road
Registration images are shown as below:
Click on image and images will be saved finally.
Process for Routine Inspection (Mandatory) is as similar as mentioned above while in this case
system generated chainages are appear for inspection.

3. Feedback
(i) Select feedback from the below dashboard .This facility is provided for every
inspecting officer.

(ii) Select State, District, Package no. and Road name and take images while clicking
on camera icon and save.


Annexure-C
Query and Report formats
1. Query Results (QR) obtained from various options available under Query menu of
Query and Report module are listed below:
QR1. Query>>Bill/Voucher/Scroll>>Query by Parameters
QR2. Query>>Package Details>>Query by Parameters

QR3. View>>Maintenance Rates>>Query by Parameters (State-wise)

QR4. View>>Departmental User Registration Status>>Query by Parameters (State-Wise)
Multiple level information available while clicking on numbers in above report.

QR5. View>>Package Updation/Verification>>Query by Parameters (State-Wise)
Multiple level information available while clicking on numbers in above report.

QR6. View>>Contractor Registration Status>>Query by Parameters (State-Wise).
QR7. View>>DSC Enrolment Status>>Query by Parameters (State-Wise)
Above status may also obtain in excel and PDF formats using icons.

QR8. Inspection>>Road Registration>>Query by Parameters
QR9. Inspection>>DLP>>Routine Inspection>>Query by Parameters

QR10. Inspection>>DLP>>Performance Evaluation>>Query by Parameters

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NIC- MPSC USER MANUAL Page 1 of 113

National eMARG Version 2.0

eMaintenance of Rural Roads under PMGSY

Ministry of Rural Development

NATIONAL INFORMATICS CENTRE NATIONAL RURAL INFRASTRUCTURE

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

No part of this document can be copied/modified/published without prior permission.

National Informatics Centre

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Section Description Page No.

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Annexure Description Page No

B Road Registration and Routine 84

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Following are some of the important features of eMARG :

 Web-based centrally managed application which facilitates inter-departmental and

3.1 Client Requirements

3.2 Specific Operating Instructions

1. eMARG is an access controlled system to be accessed by registered users only. Departmental

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

3.3 User Login

Figure 3.3.1 : eMARG Portal of NIC

Figure 3.3.2 : eMARG Login Page

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Figure 3.3.3 : User Registration form for New User

Figure 3.3.4 : Selection of Department for New User

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Figure 3.3.5 : Selection of Designation Level for New User

4. Services/Modules for Departmental Users

After successful login, Home Page is as shown below:

Figure 4.1 : Home page of eMARG

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Figure 4.2 : Home page of eMARG

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Admin Console Specialized module for designated Administrators (State

Coordination Services Specialized service for departmental coordinator at state level

Dashboard To display status of Packages.

Services for AE/AM/JE/SubE For preparation/updation of data pertaining to Roads &

Inspection Services Specialized module for conducting Inspection and

Help It provides helping documents for usage of eMARG.

My Settings Provides facility to a registered user to change/update profile.

Central Taxes Provides tax related details decided by Central Government

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

4.1 Admin Console

Figure 4.1.1 : Home Page of eMARG

Selection of provides following menu for administrator:

Figure 4.1.2 : Admin Console Menu

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Menu Options Description

Contractor To see details of a registered Contractor on the basis its ID (PAN

4.1.1 User Management

a.) User Search List

Figure 4.1.1.1 : Search User

i.) Free text Search

NIC-MPSC-GIS-eMARG-UM Release Month: December’ 2019

Figure 4.1.1.2 : Search User through free text search

ii.) Advance Search

Figure 4.1.1.3 : Advance User search