Brittany Roach's Resume
Brittany Roach's Resume
Brittany Roach's Resume
http://brittanyroach.weebly.com
411 Grand Ave ▪ San Luis Obispo, CA 93405 ▪ [email protected] ▪ (310) 422-8143 ▪ http://brittanyroach.blogspot.com
OBJECTIVE_____________________________________________________________________________________________________________________
To obtain a position that utilizes my experience in event planning, hospitality, and customer service to make a positive contribution to a corporation.
SUMMARY OF QUALIFICATIONS___________________________________________________________________________________________________
• Ten years of event planning experience
• Three years providing quality customer service
• Proven success rate in cold calling for monetary and in-kind donations
EDUCATION_____________________________________________________________________________________________________________________
California Polytechnic State University, San Luis Obispo, CA
Bachelor of Arts in Communication Studies, June 2011
Specialization and internships in Event Planning, Organizational Communication, and Public Relations
GPA: 3.13 Deans List: Winter and Spring 2010
Communication Studies Club, California Polytechnic State University, San Luis Obispo, CA
Event Planner for Executive Board
• Oversee all planning phases of the Annual Career Symposium and Spring Banquet
• Developed event budgets and solicited sponsorships
Disability Resource Center (DRC), California Polytechnic State University, San Luis Obispo, CA
Assistant Coordinator March 2010 - present
• Serve as student representative on DRC hiring committee
• Train four student employees in customer service, confidentiality protocols, and procedures
• Schedule shifts, delegate tasks, and supervise six front desk employees
• Manage the Note-Taking program for over 150 Cal Poly students
• Improve Note-Taking success rate through personal analysis and recommendations
• Create DRC Student Employee Handbook
Sycamore Mineral Springs Resort, Avila Beach, CA December 2009 - October 2010
Event and Wedding Planner Intern
• Assisted with detail meetings and site tours for prospective clients
• Created proposal, contract, and Banquet Event Order (BEO) for social events
• Participated in BEO meetings with key Food and Beverage staff
• Mange event timeline using ACT
• Performed catering manager duties at wedding rehearsal, ceremony, and reception
Disability Resource Center (DRC), California Polytechnic State University, San Luis Obispo, CA
Front Desk Employee and Proctor March 2008 - March 2010
• Liaison between students, professors, access specialists, and parents
• Advocated on behalf of students with permanent as well as temporary disabilities
• Handled paperwork regarding tests, disabilities, Note-Takers, and tram rides
• Followed precise procedures while troubleshooting to insure accuracy and validity
VOLUNTEER WORK_______________________________________________________________________________________________________________
Paso Robles’ Annual Wine Event, Hospice Du Rhone May 2010
Central Coast Professionals' Annual Wedding and Special Events Faire January 2010
Girl Scout Gold Award September 2001 - June 2002
• Collected over 2,000 children's books for a transitional housing facility in Los Angeles, CA
Girl Scout Silver Award September 2000 - June 2001
• Held collection drives to receive over 3,000 pounds of humanitarian aid for three Polish orphanages and one hospital
COMPUTER SKILLS_______________________________________________________________________________________________________________
Microsoft Word ▪ Excel ▪ ACT ▪ AutoClerk 2 ▪ PowerPoint ▪ iMovie ▪ Blogspot ▪ Weebly ▪ PC and MAC proficient