Refretonic manual

Refretonic

Equipment Installation Introduction(Eco Solvent/Water Base)

Thank you very much for purchasing Refretonic machine, to make sure the user knowing the
safety on the foundation of understanding the product performance completely. Please read
the operation manual carefully and maintain it.

Our company’s equipment instruction and print procedure, only provide those authorized legal
holder to use by oneself. It is forbidden to copy and modification, exchange or pass network
and other the whole modes outward the boundary release its complete contents and breach
any above behavior, all beard burden pertaining to crime responsibility and civil case
recompense responsibility.
If contents and the product parameter of this manual have been already changed, we will not
notice you.
Our company has no responsibility for technique, edit bug and negligence appearing in this
text.
We make a great effort to edit this user manual and detect this product, if you find any
miscount prints or false, please tell us .We will appreciate.

【The trademark declares 】

All trademark, manufacturer and product denomination quoting in this book is as follows:
Windows 98, Windows ME, Windows2003, Windows2000, Windows XP, Windows VISTA, and
windows 7 are the registered designs of Microsoft company.
Photoshop is Adobe Corporation’s trademark.
Photo Print is the trademark of Photo print company of the United States.
Maintop/receive Tai is the trademark that belong to Tai company.
The Epson is the brand of Epson company in Japan

1. Safety Guidance .......................................................................................................................... ...........5

2. Installation requirement ............................................................................................................……….9

2.1 Recommended computer hardware and software configuration ..................................... 9

2.2 Site preparation.......................................................................................................................................... 9

2.2.1 Working area .......................................................................................................................................... 9
2.2.2 Environmental requirements ............................................................................................................. 9
2.2.3 Floor requirements ................................................................................................................................ 10
2.2.4 Load-bearing requirements................................................................................................................ ...10
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2.2.5 Requirements for space reservations ............................................................................................... 10
2.2.6 Safety requirements ............................................................................................................................ 10
2.2.7 Electrical requirements ....................................................................................................................... 11
2.2.8 Operator requirements ........................................................................................................................ 11
2.2.9 Requirements of installation ............................................................................................................. 12

2.3 Check before installation.................................................................................................................. 12

2.4 Shipment, unpacking and inspection .......................................................................................... 13

2.4.1 Shipment................................................................................................................................................ 13
2.4.2 unpacking ...................................................................................................................................................... 13
2.4.3 Inspection .............................................................................................................................................. 13

3. Refretonic machine main parts pictures and Refretonic machine

random spare part picture ...................................................................................................................... 13

3.1 Refretonic machine main parts pictures .......................................................................................... 13

3.2 Refretonic machine Parts picture ........................................................................................................ 15

4. Install the machine ................................................................................................................................... ….16

4.1 Install machine body and machine legs........................................................................................ ….16

4.2 Install the media collecting/feeding system ............................................................................... ….19

4.3 Install drying fan...................................................................................................................................... …..20

4.4 Ink tank installation ................................................................................................................................ …..21

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4.5 Install the ground wire ....................................................................................................................... 22

5 How to use ............................................................................................................................................... 24

5.1 How to use—basic.................................................................................................................................. 24

5.1.1 How to connect USB cable .................................................................................................................. 24
5.1.2 How to connect power cable ............................................................................................................... 24
5.1.3 How to add ink ....................................................................................................................................... 25
5.1.4 How to install media ............................................................................................................................. 26
5.1.5 About viable media................................................................................................................................ 29
5.1.6 How to take down the media ............................................................................................................... 30
5.1.7 How to use media pressure edge slice ............................................................................................... 31
5.1.8 How to use the platform suction ......................................................................................................... 31
5.1.9 How to use heating on print platform ................................................................................................ 31

5.2 How to use- printing .............................................................................................................................. 34

5.2.1 How to move forward/back media and set printing original position ......................................... 34
5.2.2 How to print a test strip state, check the print head. ....................................................................... 36
5.2.3 How to clean print head and manual cleaning ................................................................................. 38
5.2.4 How to adjust the height of the carriage ........................................................................................... 38
5.2.5 How to start printing / Pause and Terminate.........................................................................................39
5.2.6 About printing model ............................................................................................................................ 41
5.2.7 How to roll the painting. ....................................................................................................................... 42
5.2.8 How to adjust media collection ........................................................................................................... 43
5.2.9 How to use drying equipment ............................................................................................................. 43
5.2.10 How to protect printhead ...................................................................................................................... 45
5.3 How to use LCD control panel ......................................................................................................... 46
5.3.1 Control panel composition ................................................................................................................... 46
5.3.2 Button use introduction......................................................................................................................... 47
6 software installation introduction ............................................................................................. 49

6.1 software install ......................................................................................................................................... 49

6.2 Interface introduction ............................................................................................................................ 51

6.2.1 tools
6.2.2 Quick exit button.................................................................................................................................... 54
6.2.3 Timely setting column for printing parameter ................................................................................. 54
6.2.4 Printing job information column......................................................................................................... 54

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6.2.5 Printing job .............................................................................................................................................. 55
6.3 Parameter setting .................................................................................................................................. 56
6.3.1 Printing setting........................................................................................................................................ 56
6.3.2 preference setting ................................................................................................................................... 57
6.3.3 offset calibration ..................................................................................................................................... 57
6.4 Print head calibration ............................................................................................................................ 57
6.4.1 Interleave calibration ............................................................................................................................. 57
6.4.2 mechanical angle check ........................................................................................................................ 58
6.4.3 head vertical interval check ................................................................................................................. 59
6.4.4 step checking........................................................................................................................................... 60
6.4.5 Bi-direction adjustment.......................................................................................................................... 61
7 Check the defects of print heads ................................................................................................ 65

8 Customer service ................................................................................................................................. 66

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1. Safety Guidance

Safety precautions
Before using the printer, please read the following safety precautions to make sure the safety of using
the equipment.

General safety guidelines.

Please read installation instructions before the printer is connected to the power.

● Please turn off the printer immediately for any of the following situations. Please unplug the power
cord of machine from the power outlet and call the local dealer:
Power cord or plug is damaged;
Liquid run into the printer;
Appear smoking or unusual flavor on the printer;
Printer drops or drying system breakdown;
Printer's built-leakage circuit breakers (ground fault leakage protection) repeat trips;
The fuse is broken;
The printer is not running.
● For any of the following situations, please turn off the printer and unplug the power
cord of machine from the power outlet.
Thunderstorm;
The electricity is off during printing.

Important safety guidelines

● Don’t place anything on the printer's platform and be careful not to spill liquid on the printer;
● The types of power source can be used only which is identified on the label of printer. According to
different countries and regions, 110V or 220V AC power source may be preferred;
● All devices are connected to a properly grounded outlet to avoid the equipments switching
between turning on and off are in the same circuit such as outlet and copier or air conditioning system;
● Avoid using the wall switch or automatic timer control socket;
● Please make sure your computer system is far from potential sources of electromagnetic
interference, such as speaker or cordless phones;
● Don’t use damaged or frayed power cord;
● If you use additional power cord, remember that the total amperage of equipment which is
inserted attached power cord should not exceed the rating amperage of the power source. Besides
remember the total amperage of all equipments into the wall should not exceed the rating
amperage of wall socket;
Precautions when using the printer

● Don’t move the print head by hand when turning on the printer or you may damage the printer;

● Always using the power switch to turn off the printer, when the key is pressed, the power will be

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cut off; before the power is cut off, do not unplug the printer plug or data line;

● Please make sure the printer head is in the initial position and make it fixed before moving the
printer.

Danger of electric shock

WARN：Drying system uses normal AC power. When using the system, do not put your hand or other

objects into it, otherwise it will result in body injury or damage to the object.

◎There are two power cords on the printer. Please unplug these two power cords before repairing

the printer. The printer can only be connected to the grounded AC power outlet.

● To avoid the danger of electric shock, please notice the following:

◎Don’t attempt to remove drying or electrical control cabinet；

◎ Don’t remove or open any other closed system cover or plug；

◎ Don’t put any objects into the printer slot.

Note：Blown fuse in the circuit may indicate failure of electric circuit in system. Please call your local
dealer and not attempt to replace the fuse yourself.

Danger of scald
When the printer drying system is running at a high temperature, if you touch it, it may cause burns. To

avoid personal injury, please notice the following precautions:

◎ Don’t touch the inside printer drying system’s cover. Even its power source is off, the internal

surface may still be very hot;

◎ It should be particularly careful when touching the material drying channel.

Fire disaster

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The temperature is high when the printer drying system is running. If the printer's built-leakage circuit
breakers (ground fault leakage protection) trip repeatedly, please call your local dealer.

To avoid the danger of fire disaster, please notice the following precautions:
◎ Please use the power voltage specified on the nameplate;
◎ To connect the power cord to dedicated circuit and in accordance with the rated
parameters of the wall outlet, using the branch circuit breakers protect each circuit.
Do not use a wiring board (inserted row) to connect two power cords;
◎ Only use the power cord supplied with the printer by Refretonic. Do not use
damaged power cord. Do not use the power cord supplied with other products;
◎Do not put any objects into the printer slot;
◎ Be careful not to spill liquid on the printer;
◎ Do not use spray containing flammable gases inside or near the printer;
◎ Do not block or block the opening of the printer;
◎ Do not attempt to remove drying system or electrical control cabinet;
◎ Loading the material which can work at the 125 ° C (257 ° F) and the combustion
temperature is higher than 250 ° C (482 ° F).

Danger of mechanical
The moving parts of printer may cause personal injury. To avoid personal injury when working near the
printer, please notice the following precautions:

◎To make sure all clothes and body parts away from moving parts of the printer;
◎Do not wear necklaces, bracelets and other hanging objects;
◎ If your hair is long, please prevent it falling into the printer; ；

◎Be careful not to let the sleeves or gloves be entangled by moving parts of the printer;
◎ Do not touch the gear or move the roll during printing.
Danger of material (medium) overweight
When dealing with heavier substrate rolls, people should be particularly careful to avoid injury:
◎ It may need several people to carry heavier substrate rolls. People should be very careful to avoid
back strain and / or injury;

◎ Please consider handling equipment by using forklifts, pallet trucks or others;

◎ Please wear personal protective goods including work boots and gloves when handling heavier
substrate rolls.

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Ink processing
◎ Keep the ink bottle on the place out of the reach of children. Don’t let children drink or touch the ink
bottle;

◎ If the ink sticks to the skin, please wash with soap and water; If the ink is splashed into eyes,

wash eyes immediately with water;

◎ Do not shake the ink bottle, this will lead to ink leakage;
◎ The ink bottle need immediately removing, cleaning and drying after a period of time(usually three
months); Cleanliness is important when replacing new ink bottle to ensure good printing quality;

◎ Please process the waste ink according to local laws.

Warnings and Notice

This manual uses the following symbols to ensure correctly using of the printer and to prevent damage.
Please follow the instructions marked with these symbols.

Warnings!It may lead to serious personal injury even death if not to comply with the guidelines

marked with this symbols.

Cautions！It may damage the printer if not to comply with the guidelines marked with this symbol.

Notice!It may result in minor personal injury or damage of the product if not to comply with the

guidelines marked with this symbol.

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2 Installation requirement
Recommended computer hardware and software configuration
◎CPU：Intel Core Duo 2.50GHZ or above
◎Memory card: 2.00GB or above
◎Motherboard: INTEL G41 or above
◎Operating System: WINDOWS XP/VISTA/7 or above Microsoft operating systems
Site preparation
◎Customers are required to comply with the installation requirements and implement it for the
machine operation;

◎If you don't do this, the machine may not be able to operate.
Working area
Listed below of working area is close to the Refretonic 180 series photo machine (here in after referred
to as Machine) area, as shown. Emphasized that users should ensure that the safety of operating staff
within this region.
The scope of the working area are the length 4.11meters, width 2.2 meters and height of 2.5meters.
Refretonic 180 series printers (1.8meter width) Dimensions: length 3.11 m, width 0.7 m, height 1.38 m.

Environmental requirements
Equipment should be away from the joint devices (fabric connected machine), or other radio frequency

interference. Floor should be easy cleaning and does not cause dust and static electricity. In order to

help operators and customers determining the accuracy of color, the environment should be neutral or

gray color decoration and use of light (fluorescent) lighting.

Machine should be installed in a clean, dustless, temperature and relative humidity controlled

environment within the following:

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Altitude: below 1,000 meters sea level

Temperature: 15-35C

Relative Humidity: 40% -65%

Floor requirements
Ground material in work area should be able to guarantee security system weight evenly dispersed,
during the installation process, the system should maintain accurate level to ensure the print head
moving correctly, in case of sliding and bending.

Cautions！
Floor in working area must prevent static and dust accumulation, if necessary, laying a clean polished
concrete floor tiles before installation, do not make flooring materials like carpet.
Load-bearing requirements
◎Net weight of 200-250KG;
◎Machine largest volume materials is 60KG;
◎Proposed to install the machine in four plate 20cm in diameter, or four 200 x 200mm or more than
8mm thick steel plate.

Requirements for space reservations

The front of equipment means the input side of printing. Equipment requires 1m reservation in front,
0.5m on the back, 0.5 m in the left and right side. Besides, the space reserved also includes the height of
2.5 meters above the ground. In addition, the machine should also leave space for before and after for
the loading screen, and supplies.

Safety requirements
◆ Fire preventing
◎Ink and solvent must be packed in special non-combustible liquid storage cabinets or separate
storage room, and must be made clear identity to meet the professional requirements of safety

regulations;
◎ The storage of ink and solvent must strictly abide by local ink storage use and storage of fuel on the
fire safety regulations;
◎ Carbon dioxide and dry powder fire extinguishers should be placed in the obvious channel and easy
to take. They should be located in near equipment and non-flammable liquid storage cabinet (room), in
accordance with local regulatory requirements.
◆ Ventilation
◎To prevent the accumulation of volatile gas causes danger, the place must be well ventilated to
ensure the working area air circulating 6 to 8 times per/hour, vents should be low enough to prevent the
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vapors accumulating on the nearby floor.
◎When the media pass through the dryer, we need an exhaust system to drain away the solvent gas
evaporating from the ink.

Note: As the solvent gas is higher proportion than the air, it will accumulate nearby the floor.
The electrical equipment near the working area must conform to GB / T standards, national electrical
codes provided on first level second-class venue, which is installed by a corresponding qualified
electrical contractor.

cautions！Hazardous waste disposal requirements should be consistent with relevant specific

special storage and handling requirements.

Electrical requirements
◎The machine equips with single-phase power, and requests a good independent grounding cable.
Grounding resistance is less than 10 Ohms.

◎Power supply voltage range of DC 220V (± 10%) AC 50Hz or 60Hz .The electrical power line output

must be installed by professional staff or contractors. Circuit

breaker ratings are as follows:

Power\Voltage AV 220V AV 110V

Single-phase 10A/phase 20A/phas

e

Maximum power consumption is less than 3KW, average power consumption is 1.2 KW. UPS can be 3KW,
which can access the computer and the machine power.
The machine equips with a standard 5m cable.

Operator requirements
◆ For machines operators ， please follow the requirement and
responsibilities:

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◎ Responsible for operation and maintenance of machine

◎Keep connection with Refretonic technical support service
◎can deal with the problem and keep maintain through telephone;
◎ with experience to Windows and PC；
◎ with technical background to electrical and mechanical;
◎ Capacity of color theory, knowledge of front and post-production printing.

Requirements of installation
⃓Installation requires that equipment must be installed in a horizontal place. Leveling the equipment
from front to back according to the level after moving the equipment in place. It’s good for easy
maintenance and cooperation in daily operation if installing a telephone nearby operator console.

Warnings!Make sure the equipment connected to grounded cord before electrifying, the

ground-to-ground resistance is not more than 10 ohms.

Check before installation

◎The voltage at working place should be reported to dealer in advance;
◎ The power input jack of machine power is on the left side of equipment back;
◎ The temperature of air-conditioning in room should be sufficient to following temperature (15 - 35
℃);
◎ Customers should prepare appropriate tool to install the machine in advance: a forklift over 1-ton or
a crane over 1-ton. Customers must notify Refretonic company all tools used, otherwise the resulting
delay

will be charged;
◎ In the absence of engineers, the customer can’t open the boxes. Any damage to boxes should be
photographed before the engineer arrives and immediately report to the dealer;

◎ Customers must finish all preparation and cleaning work before the engineer arrives because dust

may cause some damage to the machine;

◎ Customers should prepare other necessary device such as Apple Computer and Photoshop,
Freehand, Illustrator etc. software that Apple Computer uses and 100M computer network;

◎ During the installation, there’re at least two skilled computer operators next to the machine. It’s

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better if they have printing experience;

◎ Customers should be trained before starting production alone if their operators are lack of enough
experience;
◎ The ink takes long time from order to delivery, in order not to affect the production, customer
should place orders in advance;
◎ To minimize downtime, the manufacturer has chosen to provide some spare parts and advise
clients to buy some spare parts. If these parts have been used, please order from Kanger immediately

to make sure no shortage;

◎ Please note shipping boxes labeled "left" and "after" message in handling;
◎ Please read engineer’s installation and checking file carefully. Each on the form must be labeled
"Yes". And fax it to the dealer’s customer service maintenance center before the installation.

Shipment, unpacking and inspection

2.4.1 Shipment
◎When loading, please notice the signs on the surface of wooden box :Handle with care, Don’t stack
heavy objects on it and pay attention of rains.

◎ smoothly during transportation without brakes sharp turns etc. which will result in the beating and

rollover of wooden box.

2.4.2 unpacking
◎ If the box has been damaged before opening, took photos, and immediately offered treatment
scheme, report to Refretonic company.
◎ Demolition cover wooden box.
◎ Dismantling the big bolts around the wooden cases, removable around plank.
◎Move out of the machine and inventory random items.

2.4.3 Inspection
◎ When the engineer is present, count the parts sending with the
machine.
◎ after counting ,the customers sign in the list and installed engineer take it
back. If there are omissions, please indicate in the list, Refretonic company
will fill up immediately.

3 Refretonic machine main parts pictures and Refretonic machine parts picture

3.1 Refretonic machine main parts pictures

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1 raster rule 10 take up 19 right feeding

adjust(torque)
shelf
2 guided rail 11 trundle 20 feeding support
beam

3 carriage 12 ink tank frame 21 USB connector

4 LCD control panel 13 heating control 22 power connector
panel

5 Platform suction wind 14 pinch roller 23 power main switch

regulator

6Former compaction 15 take up media 24rear banner for

mechanism (roller) handle shelf tension machine

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7infrared heating 16 left pillar 25 left feeding

dry shelf

8 right pillar 17ink tube penetrate

trough
(penetration tube)
9 take up system 18 Y axle motor
belt

3.2 Refretonic machine Parts picture

Main body

Left support Right support

Feeding system

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Take up system

User manual Software CD

Power cable

9pcs M5 screw for media collection 22pcs M6 screw for body and two beams
installation installation

4 Install the machine

4.1 Install machine body and machine legs

warnings！▲
Machines, including the total weight of packing cases are 300KG above. For safety's sake, six persons
are needed for assembling.
▲ Avoid machine its body felling down and hitting the foot and arms.

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(1) unloading
Remove the machine body together with the fixing iron board from the box base
Discharge the fixing iron board from the machine body
Unfix 3 fixing screws.

（2）Take out the machine legs

Take the machine legs out and put the feeding supporting board to inner side, as picture shows, the
supporting board of left leg faces right that of right leg faces left

Left leg
Right leg

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（3）Install the beam

As picture shows, install

the screw on both legs, then
the beam will be fixed. 18

（4）Lock the rollers

As the right picture said, put down the lock of the Rollers to make sure it is locked.

（5）Install the main body

（6）place the leg frame and fix screw

Lift the main body onto the legs and fix it with screws then use the screw to fix the legs and main body
together

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Warnings！As the machine is overweight, it is dangerous when the machine fell down. Avoid the
machine out of hand.
4.2 Install the media collecting/feeding system
◆ Install media feeding system
（1）Install media feeding right/left support bracket
Put the left and right frame penetrate the beam and then lock the
screw.

（2）install support beam

Install the beam on the left and right frame and fix the screw.

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4.3 Install drying fan

Fix the drying fan on the left and right bracket, tighten the screws, then screw on the locking bolts.

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To adjust the drying fan position, first loosen the

bolts on both sides and then sliding the drying
device to the destined location, tighten the bolts
on both sides

4.4 Ink tank installation

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Ink tube

tigh

screw
F connector

Connect ink tube and tightness

One end connect F connector

Valve( close
state)

Ink tank

The other end connect the After connecting damper and

valve( valve closed ) printhead then open valve

★ Note: when the device isn’t used for long time or exchange
tightness ring, please close the valve.
Install the ground wire
（1）Bury an iron bar

Bury a 1m-1.5m iron bar (diameter 1CM-2CM) into moist soil.

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Note！Please confirm whether the iron bar is buried near the transformer or other national power /
communication cables or facilities, the iron bar should be away from these facilities
（2）Irrigate salt water
Take 500g salt and 1000g water to mix and then pour
the salt water to the iron bar.
salt

注意！△ The salt must dissolve into water completely.

△ In order to ground wire' electrical conductivity please Pour the iron bar with salt water

once a month.

（3）connecting the wire

Get a wire more than 2 flat, weld the wire to the iron
bar with electric welding torch (uneasy to fall
off) .Please connect the other end of ground signs on
the machine screws at the nail. If you do not find the
mark on the machine, connect to the exposed parts
of the machine (the parts without painting, such as
castor and public wiring board ground)

（4）Measurement of ground resistance

When the machine power on, measure the machine
phase and the zero line with electric pen (methods of
measurement refer to relative literature)
Then turn off the machine, make the MultiMate to
the smallest gear resistance, measure the resistance
between the ground and the zero line, resistance
should be less than 10 ohms

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5. How to use
5.1 How to use—basic
5.1.1 How to connect USB cable

Detailed description below the USB cable, how to connect and switch machine note.

Note！Detailed description below the USB cable, how to connect and switch
machine note

To connect computer and machine with USB cable

Note！USB connector must over 2.0.

How to connect power cable
Connect the power cable to the outlet with following specifications ：

⃖Voltage: AC 220 V ± 10%

⃖ Frequency: 50 Hz ± 1 Hz

◎Power: 8 amps (1500 watts above) {S Series 10 amp (2000 watts above)} Note！
Before connecting or disconnecting power cable, machine power must be off.

（1） As following picture， connect power cable：

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(1) As following picture, As shown by adjusting the position switch for power on and off

▲ Power on: push-up the switch, power can be connected

◎ Before starting the machine please confirm whether the ground wire is

connected.
◎When first connected the power supply, (USB cable has been connected already) the computer will
promptly find new hardware,

▲ power off: push-down the switch, power will cut off

Ensure that print head is capped well before turning off the machine.
5.1.3 How to add ink.
Following method is about how to add ink for bottle ink and box ink.
Bottle ink adding ink
Twist the bottle lid, take off the membrane then pour into the ink tank.

Boxed ink adding ink

Take out the boxed ink then cut a small hole then pour into the ink tan.

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Note！Before adding boxed ink, please confirm the volume (generally is 1000ML) the volume
of the machine is 1500ML,as the boxed ink is uneasy to stock so please add all of the boxed ink just once.
5.1.4 How to install media
The media can be installed with "roll media" and "single page media."
Install roll media
Roll media please use the special paper apply to the machine,（more details
please check5-1-6）

Note！
△ Roll media is heavy, please be careful not to fall off to the foot.
△ Before installing the roll media, first check the height of the carriage.
△ please confirm the printing side of the media.
(1) Uplift the pinch roller handle

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(2) The left part (facing the back of the Machine) of the support frame will be moved to the
left and tighten the mounting bolts the right support frame will be moved to the right
end (no need to fix)

(3) Insert the media roll tube into the left supporting frame
First make sure that the printing surface is in right side,
then insert the media roll tube into supporting frame
until it can not move, the roll media tube diameter is
2.5 inch and 3.5 inch two kind, please insert the
matching diameter of tube into the support frame
(front and rear side of support frame.)

（4）Move the right side of the support frame to meet

the other end of the media tube and fix.
Insert the support frame into the media tube the other
end until it can not move, and then tighten the
mounting bolts

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（5） Draw out 50-60CM of the media from the rear machine.

(6) To pull out of the media, insert from gap between

the print platform and pinch roller, pull the paper from
the front of the machine.
Take both ends of the material to make it evenly leveled
and straightened)

(7)pact pinch roller: depress pinch roller handle.

(8) cover the media edge with presser （press sheet）

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5.1.5 About viable media

The following will introduce the media's type and protection method.
viable media: viable media is roller media and single sheet paper.
◆ Type:
ECO machine can use: all kinds of banner, all kinds of solvent photo paper,
silk mourns ensign cloth, solvent art cloth, all kinds of fiberglass cloth, all
kinds of solvent one-way vision, all kinds of coating film, all kinds of solvent
painting cloth, all kinds of solvent PVC sheet, all kinds of solvent pp and so
on.
Water base machine can use： all kinds of water base PP， water base
painting cloth, water base PVC lamp sheet, water base film, water base one-way
vision, water base photo paper and so on.
◆ viable media" size
The size of the media in different machine with some difference， more
details please follow the form as following:
Media size E180/E180S E320S
Roller media Maximum width 1900mm 3300mm

Minimum width 210mm 210mm

Maximum printing 1890mm 3290mm
width

Roller paper size Diameter under No limit

250mm

Roller's weight Under 60KG Under 200KG

Paper tube diameter 2inch or 3 inch No limit

single sheet Maximum width 1900mm 3300mm

paper Minimum width 210mm 210mm
Maximum printing 2890mm 3290mm
width

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Note！
△ please use the special media
Please use the special media, when faults happens by using other media, our
company disclaim any responsibility.
△Thickness of the media
When installing the media with different thickness, it must adjust the height
of the carriage or will break the carriage and print head.
△stretch and shrink of media
When open the packed media, please don't use immediately because the
temperature and moisture of the room will lead to stretch and shrink, after opening
the media for half an hour then use.
△curl media
Please don't use curl or distortion media or will harm the print head. When
need to keep with curl, please let coating level outside.
△Other notice
On the face of the coating level, please don't place any thing, when take out
the media, please ware groves not touch with the coating level. some coating level
touched other things won't print and some media can't check correctly.
5.1.6 How to take down the media
(1) lift up the pinch roller (2)rolling back media

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5.1.7 How to use media pressure edge slice
You can pull the media pressure edge slice on the media edge to prevent the media hogback. As picture,
do not pull all the media pressure edge slice on the paper, if the paper runs slanting will damage the print
head. The right way is pull the 1/2 media pressure edge slice on the media edge.

5.1.8 How to use the platform suction

To adapt to different thickness of the media, it needs to adjust the Levels of platform suction, with
heavy media, it should adjust Large platform suction; with light media, the suction should be adjusted to
a small level.

△ Rotating clockwise, the suction power will go up

Turn the button counterclockwise until it stops, heard

a clicking sound then it is shut off.

5.1.9 How to use heating on print platform

There are three platforms: front heating, bed heating, rear heating which are controlled heating panel. As
shown:

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▲ power light
When power on, the indicator light on, if off, the board has no power to work.
▲ Set indicator light
When this indicator light on indicate it enter into setting model and press
the setting button once then can enter into setting model.
▲Running light
The indicator light is on when the platform is under work (heating), if the
light is off, the current platform does not work, or the temperature has reached the set
temperature.
▲ Alarm light
Light is on when there is problem in current platform heating, the lack of temperature sensors.
▲Model light
Displays the current mode, including the working and setting state. There are
four heating modes on the heating control panel: front heater, bed heater, rear heater and print
head heater. Mode light under working will continue to display four different modes (1.2.3.4)
Press mode button into the setting state, press the mode button to change the mode channels.
▲Temperature light
In the working state it displays the current temperature, in the setting
state, it shows the set temperature.

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▲ Front heating mode

The heating for front printing platform, the light indicates the current mode under working and

shows front heater temperature.

▲Rear heating mode
The heating for rear printing platform, the light indicates the current mode under working

and shows rear heater temperature.

▲Middle heating mode
The heating for bed printing platform, the light indicates the current mode under working

and shows bed heater temperature.

▲Print head heater mode
Heating for print head, the heating for print head, the light
indicates the current mode under working and shows print head heater temperature
(This mode is reserved mode, the machine is no such mode of heating device, so when the
mode indicator displays the mode, the alarm indicator will light)
▲Mode button
Press this button once to enter setting mode, setting light will be on, mode
indicator will show a pattern, press the mode button will switch to the next mode. The
temperature indicator displays the set temperature.
▲Run button
Enter setting mode, when the setting is finished, click this button to exit the
setting mode. When a certain mode is stopped, enter the setting mode.
Press the button to resume working.
▲Stop button
Enter setting mode, if you want to stop the heating of a particular mode,
switch to the corresponding mode, press this button to stop the work of the heating mode

and exit setting mode.

Setting case：
(1) Set the temperature at 35℃ the heating platform.
(2) turn off front heating
(3) Open the front heating system at the temperature 40℃, then set rear heating the temperature at
45℃

① Mode setting→ change the heating mode to the middle platform→ press the up/down button to set the
temperature at 35℃→press the run button to exit the setting mode

② Mode setting→ change the heating mode to the front platform→ press the stop button to stop the
front platform heating and exit the setting mode
③ Mode setting→ change the heating mode to the before platform→ press the up/down button to set
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the temperature on 40℃→press the run button to exit the setting mode→ press the mode setting to

the before heating mode→ press the up/down button to set 45℃→press the run button to exit the

setting mode

Note！
1.Enter the setting mode can only set one heating mode each time, can not set several heating modes in
one time. If you need to set multiple modes of heating, such as case 3, respectively enter the setting
mode twice to set.
2.Recommended temperatures front heater 40 degrees C; bed heater 38 degrees C; rear heater 45

degrees C. However, if the material is thick, it should appropriately raise the set temperature

5.2 How to use- printing

5.2.1 How to move forward/back media and set printing original position
◆ Move forward media:

◆ move backward:

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Set printing original position

There two method to set printing original position:
1. set printing original position with LCD panel
please connect the machine and let the machine state standby interface. If not in

standby, please press left button exit all menu back to standby interface.
origin
press button, move the carriage to printing original position

destination，

then press button is OK.

2. Set printing original position with manage software.

Measure the distance from left end to right end of the printing
platform.

Get the data fill into origin X of the software, unit is mm.

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5.2.2 How to print a test strip state, check the print head.
Print head test is to test whether the nozzle at its best state. Normally two ways to print the test
pattern:
（1）Print with LCD panel
EPSON Dx5 machine adjusting steps in embedded menu LCD panel

ready
Media width
Origin point
quality Feather:off

menu certain

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2）Printing with print manage software

After setting the media and printing position, click button

choose "print head state" to test the print head state

Loose line seriously

5.2.3 How to clean print head and manual cleaning

◆ Print head clean automatically:

Nozzle checking
clean the print head--clean model--print head1 ；print head2；print head1and 2
--strong ; middle; weak; fill
--Auto Cleaning--switch for Auto spray
--PASS number
--Cleaning System --strong; middle; weak; fill
--shortcut--strong middle weak fill
--Auto spray--switch for Auto spray; spray interval

Print head auto-cleaning:

Auto-cleaning including :weak cleaning; strong cleaning; suck cleaning.
Print head manual-cleaning:
When all cleaning doesn't work, please have a try to use manual
cleaning. (1)Find
the connection between ink Pad and ink pump pipes, and pull out The connection, then connected the
Injector and ink pad. Make the carriage. Back to original place and stand by Mode；
(2) suck the ink with injector, suck 15-20ML is OK;
(3)take out the connector between injector and capping then reconnect again, which
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cleans once.

5.2.4 How to adjust the height of the carriage

In order to adapt to the different thickness' media, it needs to adjust the
height according to the thickness of the media.
Note: the height can adjust 0mm-5mm，we suggest the height between print head's
surface and media is 1-2mm.

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Increase the height

It can increase the jet car's height by
turning the sleeve nut clockwise
(the greater distance from material)

Reduce the height

It can reduce the jet car’s height
by turning the sleeve nut counter
clockwise.(the less distance from
material

5.2.5 How to start printing / Pause and Terminate

◆ Start Printing：
（1）Open the file need to be printed
Start the software, select the Open button to Select the file

Also it can choose the file in the printing job list in the right column, and then click the mouse Right
button to refresh
（2）Set the printing parameters

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Set printing's property, in the parameter of the software to set white edge,
printing speed, print model(uni-direction or bi-direction),whether need color
bar.
（3）Job property setting
Select the printing job in preview column, Right-click mouse and pop-up menu in the Print Properties will
pop up the dialog box task.

Set up the job properties, job properties including print PASS. The number of copies, regional
print, print ink and other settings. More details please read 6.2.6 section.
（4）Start printing
After confirming the job properties, click "OK "to start printing

◆ Pause Printing：
Pause the print can be controlled through the LCD control panel and software control.

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During printing, press once pause/continue button then can stop printing, press
again this button will print again.
5.2.6 About printing model
Following will introduce pass number correspond to different printing model and
production capacity per hour and recommend printing model.
Printing model can be used.
RT-1807DE/1805DE (Eco-solvent) Double heads printing mode
list(Single head reduce the output 45%)

VSD mode Print description PASS output/H Recommended media

mode number
360*1080 Fine Draft 3PASS 42 ㎡/H Outside lighting banner
(Normal fast / PP Paper (mixing
1 mode) pictures)
360*1080 Fine Fast 6PASS 21 ㎡/H Outside lighting
(Normal fast banner/PP paper / Vinyl
mode) / photo / art fabric
(solid color picture)
720*360 Fine Draft 2PASS 64 ㎡/H Outside lighting banner
(Normal fast / PP Paper (mixing
mode) pictures)
720*1440 Fine Fast 8PASS 16 ㎡/H Outside lighting
(Normal fast banner/PP paper
mode)
720*1440 Super High 16PASS 8 ㎡/H The lamp lighting slides
Quality (For / film / velum / and
special other special materials
media)
720*1440 Fine Fast 8PASS 16 ㎡/H Outside lighting
(Normal fast banner/PP paper
mode))
720*1440 Super High 16PASS 8 ㎡/H The lamp lighting slides
Quality (For / film / velum / and
3 special other special materials
media)
720*720 Fine Draft 4PASS 32 ㎡/H Outside lighting
(Normal fast banner/PP paper / Vinyl
mode) / photo / art fabric
(solid color picture)
720*720 Fine Fast 8PASS 16 ㎡/H Outside lighting

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(Normal fast banner/PP paper

mode))
720*720 Super High 16PASS 8 ㎡/H The lamp lighting slides
Quality (For / film / velum / and
special other special materials
media)
720*1080 Fine Draft 6PASS 21 ㎡/H Outside lighting
(Normal fast banner/PP paper / Vinyl
mode)式) / photo / art fabric
(solid color picture)
360*1080 Fine Draft 3PASS 42 ㎡/H Outside lighting
(Normal fast banner/PP paper / Vinyl
mode) / photo / art fabric
(solid color picture)
720*360 Fine Draft 2PASS 64 ㎡/H Outside lighting banner
(Normal fast / PP Paper (mixing
mode) pictures)
4 720*1440 Fine Draft 8PASS 16 ㎡/H Outside lighting banner
(Normal fast / PP Paper
mode)式)
720*1440 Super High 16PASS 8 ㎡/H The lamp lighting slides
Quality (For / film / velum / and
special other special materials
media)

5.2.7 How to roll the painting.

(1) Please use three sticky notes (car stickers
or PP gum) stick the screen to the left, center and
right on the roll when the printing screen is sent
to material roll.

(2) According to the tension of material to adjust the torque and speed of roll ( see next section for

specific details.

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5.2.8 How to adjust media collection

In the roller media, it sets speed adjusting and torsion adjusting; when the
media is more thick and it's not easy to tension then it should increase torsion;
when the speed is fast then it should increase roll media's speed.

Torsion adjusting
Reduce torsion：

Increase torsion：
（clockwise direction）

Note！
△ Torsion is too small, when the media i s rolling, it's easy to go partial；
△ Torsion is too big, it will influence printing quality.
5.2.9 How to use drying equipment
Drying equipment including infrared heating lamp and fan, the
fuse make overload protection.

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Warn！
● please don’t let the children close to the machine when it works or please don’t
take out the fuse blocks.
● when drying equipment work, please don’t let your hand in the gap between the
drying apparatus otherwise will burn your hand.

Note！The biggest power of drying equipment is 800W，please offer the

correspond power supply.

(1) connect power line

(2) open switch，put the switch on

(3)Adjust the infrared heating power; to change the power through knob;
Clockwise to increase; anticlockwise to decrease.

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Warn！
If need to change fuse please ask professional person to change.
If change it by yourself, please take out the power plug of drying equipment
first.

5.2.10 How to protect printhead

Protection method of water base machine is different from solvent machine,more
details will introduce as following.

When LCD control panel standby,

press left button put carriage out of the capping, pour into some cleaner
origin
with

syringe then press original point will be ok.

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Note！
This protection method just limit to protect the printhead when every off duty, if
the machine don’t be used for a long time(over 2 days), the protection method
please follow as the 7-7 section.

5.3 How to use LCD control panel

5.3.1Control panel composition

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5.3.2 Button use introduction

press this button for a long time can control the carriage moving,
when the carriage get to destination then loosen button.
The carriage stops immediately; when entered into menu that come back and inter into
menu.

media fall back and forward; when entered into menu that is to choose

up and down menu.

when printing show loosing line, press this button once to stop print then clean
printhead, after cleaning please press this button again then recover print.

pause

Print
Pass number
Resolution
quality

Step:0 feather: middle

pause

Pause
Pass number
Resolution
Feather: middle
quality

pause cleaning

Print
Pass number
Resolution
quality Step:0 feather: middle

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cancel

cancel current printing，during printing press once cancel button will cancel
current printing and come back standby menu.

sure

this for making sure and saving the changes of the menu.

menu

menu setting, some parameter function of the machine is the same

with the
parameter of the software and they are real-time set. The last setting is
accurate parameter for the machine parameter setting and software setting.

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6 software installation introduction

6.1 software install
Please find CD of PrintExp in the machine packing box, then put into the computer;
open ‚ PrintExp, double click PrintExp_Setup.exe， this install document;

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show the picture as following：

Double click “ SetupPrinterManager.msi” file

Then click “next”：

Choose software installation folder, default is C\Program Files\PrintManager, you

can choose the catalogue through “browse”，then click “next”：

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Note！
Suggest to use default folder C\Program Files\PrinterManager, if install in other
folder, it’s easy to delete and result some unstable factor.

Then click “finish”：

Interface introduction

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In the desk double click ，or in the ‚Start/program‛ to find PrintManager

click it then will show PrintManager, show as following picture：
Print parameter
setting tools

Print job
information

Printjob
information

Note! Please choose correct configuration files, if choose wrong configuration files
will result print error.
6.2.1 tools
From left to right:
(1) open：choose the certain RIP picture format, for example, if the file after RIP
in the E disc then open E disc to choose the file is OK.；
Note！Please don’t put RIP file into C disc or system disc catalogue; generally,
C disc is system disc ; if the disc’s capacity not enough will influence IP speed
and may be show error.
(2) Delete：delete the file printed；
(3) Print: print current job, after confirming file then click start to print file.；
(4)Pause：pause current printing job when print; after clicking, “pause”
button this button change into “go on” button. Click “go on” button again will
recover printing; this function is the same with LCD control panel；
(5)Stop： cancel current printing job; it needs to print again；
(6)Test： print printhead state picture;

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printhead state：click this button to test printhead state test; this function
is the same with LCD control panel; to test the printhead whether clogged, if find
loosen some line, please clean it then print again until the nozzle is OK.
Click “printhead state” show as the following picture：

If loosening the line, please clean print

It can print normally
head to avoid influence printing quality

Note！ if test the printhead loosen needle, please click clean button to clean it;
after cleaning then print again to test whether the needle is full; if clean
several times, it still loosens needle, please contact with agent.

(7) Clean: clean printhead, click this button then the pump will suck ink and clean
printhead；
(8) Spray： spray switch of printhead original point, click this button will change
spray state；
(9) left move： carriage move left, this function is the same with the left direction
button on the LCD control panel；
(10) move right： carriage move right, this function is the same with the right
direction button on the LCD control panel；
(11) set original point: set printing start position；
(12) feed：，printing media forward, this function is the same with the down direction
button on the LCD control panel；

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(13) return media： printing media return back, this function is the
same with up direction button on the LCD control panel；
(14)carriage up： this function no use；
(15)carriage down： this function no use；

(16) reset: carriage come back to original point；

(17)carriages height back to original point: this function no use；
(18)set: software function set option.
6.2.2 Quick exit button

Quick exit button in the top left corner of the software interface, double
click this button can exist and close software.
6.2.3 Timely setting column for printing parameter

The parameter could be changed timely in setting column, also available during the printing. From
the left to right are as followings:
(1) white margin: carriage’s start printing position；
(2) step: adjust step when printing；
(3) Pass number: choose printing Pass number ；
(4) print speed: carriage’s print speed，（VSD1, VSD2, VSD3, VSD4）；
(5) print direction: carriage’s printing direction, （uni-direction,
bi-direction）
(6) file setting: if choose means printing according to RIP parameter.
6.2.4 Printing job information column

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Left-above: Show the printing job information.

Left-bottom: Printing job list frame.
Right-above: Printing job preview column, please refresh by click the mouse right button and refresh
the preview file in the list.

6.2.5 Printing job

Select the printing job in the printing job information column, then click the mouse right button, select
the options in new window.

Refresh: Refresh the RIP file then

preview. Re preview: Re-preview the file again
Re preview all: Re-preview all the files again
Delete: Delete the preview file, after this step, you can get the preview after refresh.
Delete file: Delete the original file, after this step, you need to RIP again to get the file.
Add the job in printing list: Add the printing job into the printing list, this step just add the job
in printing list, do not mean printing immediately .

After add the job into printing list, select the printing job and click the right button to perform the job
property( change PASS, Speed)/delete the job/print the job(immediately print) etc.

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Print ： Directly print this job.(after finish this step, get the printing job property
dialogue
window)Perform the printing job property parameter setting.
PASS model: Select the printing overlay times
Multiple printing picture setting : set printing multiple copies of picture.
Number of horizontal: multiple print, select the horizontally copies of the print.
Horizontal interval : the interval when printing multiple horizontal setting.
The number of vertical： multiple print, select the vertical copies of the print.
Vertical interval： the interval when printing multiple longitudinal setting.
6.3 Parameter setting
parameter setting including media setting , printing setting , offset calibration and
basic parameter setting. Following will introduce every parameter setting and
function.
6.3.1 Printing setting
This setting is a number of parameter setting during printing process, and the standby settings as below:

① printing model: support two model high speed, high resolution；

② color bar

Color bar distance: the distance from the color bar to edge position;

Color bar width: Set width of color bar；

Color bar Location: where the color bar show on printing (Fig. left, right, Figure on both sides) to Option；

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6.3.2 preference setting

This option make some preference setting, show as following picture：

①view model: there are two model: Common and widescreen；

②unit: choose measure unit.
6.3.3 offset calibration
This step will perform the head chromatic color calibration, bi-directional calibration, the step calibration,
details please refer the next section (1-4) head calibration.
6.4 Print head calibration
This section will introduction the Print head calibration. The calibration
consists of two aspects: (1)Mechanical adjustment;(2)software adjustment
Menu-->printer check-->enter

Or advanced menu-->printer check-->vsd1-->enter. Because in advanced menu we can print four type modes to
check , the cartoon is different due to the dots varied.

If you can the test sample some is lost, it means the print head nozzle clogs, you need to clean the head until the
best status ,which is good for testing and printing.

6.4.1 Interleave calibration

Note! Before making calibration, please print and check printhead state if printhead

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state not good, please clean printhead then check printhead state until the nozzle
good.
Mechanical adjustment is made of interleave check and cling check.
1)mechanical adjustment,

Due to the print head fix system which can adjust the left and right ,front and
back. In order to keep the print head parallel to the panel
Interleave check:]advanced menu-->calibration-->interleave check -->enter
picture

In the picture above ,with a 50~100 Magnifying glass to scan, black is the base color, according to the relative
position of the other color ,we can adjust the print head .also print the same color two row nozzles relative
position so the black and the yellow is farthest also the brightest if the print head is cling, it is very clearly. first
scan the three lines straight, then the two lines between the three lines.

Notice: in the magnifying glass is on the contrary of the reality. the three lines need overlap ,if normal as the first
picture ,is ok. Otherwise need adjust it until normal
Sometimes the print head itself problem cause the interleave check not good. which three lines can
overlap, two lines cannot between three lines. it is head problem.
When with two heads, the print status is two samples. Which you need both adjust them two. something like
fasten or loosen the screws to let it vertical.

6.4.2 mechanical angle check

mechanical angle check: Advanced menu-->calibration-->mechanical angle
check-->enter

After adjust the horizon which means the left and right ,not means the front and back is ok.

Sometimes maybe the front high and the back lower. With this check we can know the print head status.
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Notice：
the print sample is print from right to left twice, then from left to right twice if the wide lines can't see clearly,
you can see the narrow lines. Like the back high and front low is as the middle picture, otherwise is as the third
picture. In some individual causes you will see the two direction printing is the same in such situation you need
check other things like the rail and the panel ,or just print in different origin to check weather is the same or
not.
The two direction printing overlap ,and dislocation a lot, no need to scan ,it causes by bid-direction
calibration.
To two print head machine, the method is the same. In general the second head's consequence is more or less
bad then the head one because it is farther to the rail .if you find the test sample is the contrary, check the
installation of the print head or the carriage fix system .
Sometimes due to the reason of the mechanical processing, it is hard to let bi-direction print the same at least
uni-direction is ok.

6.4.3 head vertical interval check

By this process of the adjustment ,it is ok for one head machine to do the mechanical adjustment.
While the two head machine you need check the head vertical check in advance.
Advanced menu-->calibration-->head vertical check-->enter
Test sample as bellows：

Notice: the triangle is printed by head 1,trapezoid id printed by head 2,the distance between triangle and
trapezoid must equal as the distance between two nozzles. That is to say you can't see the redundant ,it means the
position is ok, and need not adjust.
Within the processing of adjustment, after the interleave check, mechanical angle check, the two heads are
mainly horizontal just move the second head to the head 1.
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In the moving of the head 2, maybe because of the tilt, need check the interleave check again, adjust again.

6.4.4 step checking

Software adjustment including step, bi-direction, align left, align right
Step adjustment：
Normal mode: menu-->calibration-->media-->enter

This operation just print one line; this is an easy and visual adjustment, default
step is 4 pass; it is the same with 1 pass adjusting value; there is a value under
every testing picture, please choose the best result of the value then add into
the default value and get the final value to input the machine; it can accurate
to the decimal point two.
Advance mode: advance menu-->calibration-->media-->pass number-->print

In the advance mode ,you can choose not only the media type, but also the pass number.
First calibration the 4 pass, because it will affect the 3,6,8 pass. Then calibration

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Others, it will be easy.

With different media, the parameter is different. Before you print confirm the media
is the same as the machine signed.
Which you need pay attention is: in this mode, the printer will print 10 circles.
For example ,4 pass print three lines. Line 1 is the pass 1 and pass 2; line 2 is
the pass 1 and pass 3; line 3 is the pass 1 and pass 4. So the problem will be
magnify in the line 3. Otherwise the print is long, it can also check the media
feeding system, change regularly or not. 6 pass prints 5 lines, 8 pass prints 7
lines.
The left color bars print k and m, if the mechanical position is ok, the two color
will have no gap, or else the print head spare not vertical.
During printing, you can press cancel to stop printing. Sometimes when you can't
distinguish position 0 is ok, you can scan the nearby position, which is more near.
Or just print in another position to confirm it.
Tips: like the machine pass number is far from the printed step number, the allow
maximum is 50%,until the line 1 position 0 overlap, then change a little to let the
line 3 overlap.
6.4.5 Bi-direction adjustment

Advance menu-->calibration-->resolution(360dpi/720dpi)-->vsd(1,2,3,4)-->bi-direction-->enter

Check the print sample, which position is overlap, put the number to plus the
origin one, input the blank
You need pay attention to different resolution, different vsd mode, the parameter
is different. You need put in the right way. Additional you need adjust the signed
one (like high/low)

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Align left：advance menu-->calibration-->resolution-->vsd-->align left-->enter

Scan all the color mix picture, plus overlap one with the origin then put into the
software.
In the picture ,2 means the same head two lines of the same color, which to create
it own foundation. 1 is on the base of head1 black color line 1,the
other color is base on k1.

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If the left line of nozzle is 1,so the second is 2. In the picture is：K1K2，K1K1，
C1C2，C1K1，M1M2，M1K1，Y1Y2，Y1K1

Which you need pay attention is: cause the four color is inside one head, and the
relative position is unchangeable .to ensure the mechanical position, the printed
sample must overlap on position 0. If the mistake is big, please check the interleave
calibration and the vertical angle check.
While with two heads, the method to adjustment is the same, double the print sample.
Use head 1 line 1 as base to calibration the head 2

In the picture is:H1K2，H2K2，H1K1，H2K1，H1C2，H2C2，H1C1，H2C1，H1M2，H2M2，

H1M1，H2M1，H1Y2，H2Y2，H1Y1，H2Y1
H1K2 is the mixture of H1K1 and H1K2，which means head 1 k1 and k2.
H2M2 is the mixture of H1MI and H2M2，which means head 1 m1 with head 2 m2.
Align right: advance menu-->calibration-->resolution-->vsd-->align right-->enter

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In this picture,1 is the line 1 print from left and form right.（K1，C1，M1，Y1）
which means bi-direction，2 is the line1 print from left and from right.
With two heads, which is base with H1K1，H1C1，H1M1，H1Y1，two head the same color to
make a straight with the base ones.
In the test sample is : H1K2，H2K2，H1K1，H2K1，H1C2，H2C2，H1C1，H2C1，H1M2，H2M2，
H1M1，H2M1，H1Y2，H2Y2，H1Y1，H2Y1
H1K2 is H1K1 print to left and to right, that means the head 1 k1 and k2.

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H2M2 is H1M1print to left and to right, that means the head 1 m1 and head
2 m2.
No matter to left and to right, which defines two standards. The first one is the
color itself, the second standard is black. With this standard, we can calibrate
both the different color, also the same color different passage. It is useful to
improve the quality of the pure solid color.
Due to the software have two kinds of dpi, each have four type of vsd, there are many
parameters to check before get the best quality.
If you do not care about the best quality, and never use VSD 1 and VSD 2, the mode
of 360dpi and 720 dpi, you need not adjust.

7. Check the defects of print heads

The following is how to identify defective print heads (nozzle blockage)
1 loading the media ；
2 make sure the initial position of printing(white side) ；
menu enter
3 In the standby interface ，press button to print printhead
state testing；

①print head state picture

②intact printhead state
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③the image after magnifying red hole

④the status of defective print heads(blockage nozzle)
⑤the nozzle is completely blocked.
⑥the nozzle sprays aslant
⑦the nozzle sprays aslant seriously

4 If the print head is defective, please operate as follows)In the standby interface, please press the

button Clean and choose strong to clean the print head.

To operate the 3rd step to print its state diagram and test after cleaning.

5 To operate the 4th step for times. If the print head is still defective, please take next step.
6 In the standby interface, pressing the button Clean and choose Ink Fill to clean the print head. After

cleaning, to operate the 3rd step to print its state diagram and test. If it’s still defective, please follow

next step.
7 To clean by hand and read chapter 5-2-2 for the specific operating.
8 Operate the 4th step to clean and taking the 3rd to test after cleaning.

This print head is defective if there’s still one or two defect after above steps. The defective print head
should be replaced in time, otherwise it will influence the printing quality.

Note：If the machine uses low eco solvent ink, the surface of print head is easy dry. If not

resolved after above steps, please contact local suppliers and deal it quickly. otherwise it
will result in permanent blocking nozzle.
Replace the print head
Please contact local suppliers if replacing defective print heads.

8. Customer service
As a strategic support partner, we regard helping you to work successfully as our
responsibility.
Customer service provides comprehensive, proven professional support advice and
establish customer visit department to help us know your suggest and needs timely. Thus
our service will be more professional and timely. The services include commissioning
and installation, warranty upgrades, repair and replacement service, telephone and Web
support, software updates and self-maintenance services.
Whatever you should do before calling:
▲ Look up in the instructions for the troubleshooting suggestions in the "common problems and

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solutions".
▲ Look up related procedures documentation along with this
machine. ；
▲ If you have installed third-party software drivers and RIP software, please
refer to its documentation.；

▲ If the problem may be associated with the application software, please contact your

software vendor.；

▲If you want to call your local distributor or agent, please provide us with the following
information so that we can quickly answer your questions:

▲the machine you are using( model and factory number of the machine, which can
be found on its body tag)

▲ If the LCD control panel displays an error code, please write down the code and refer

to the "error codes" ；

▲ the computer you are using；

▲ any special equipment and software you are using (e.g. anti-virus software, restore

software, network, modem or special software drivers) ；

▲ the cable you’re using and the place of purchase；

▲the interface type of the machine uses (USB or network).

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