Group Counseling Techniques

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Group Counseling Techniques

Active listening: listening to content, voice, and body language; be aware of what
members are feeling and thinking even when they are not speaking; scan the group
for nonverbal gestures

Scanning for nonverbal clues: keep your eyes moving; look for head nods, facial
expressions, tears, and body shifts

Reflection: restate comments and/or feelings behind comments

Clarification: help members to clarify statements for the benefit of the speaker
or for the entire group; may use questioning, restating, or other members to help
clarify

Summarizing: use when a member has spoken for several minutes (tighten the
focus), making a transition from one topic to another, or when the discussion has
overlapping points (deepen the focus)

Linking: pointing out commonalities; facilitates bonding

Mini-lecturing: need to provide information; needs to be interesting, relevant,


short, and energizing; consider cultural differences and make sure you have
current, correct, and objective information

Encouraging: warm voice, pleasant facial expression, and open posture

Setting the tone: encourage sharing and caring; consider your actions, words, and
what is allowed in group

Serve as a model: communication, active listening, encouragement

Use of voice: includes tone, pitch, volume, and rate


Setting the tone: change voice pattern according to needs of group
Energizing the group: demonstrate interests
Pacing the group: move group faster or slower as needed
Identify allies: find cooperative and helpful members and use them to benefit the
group

Understand diverse cultural backgrounds: realize any impact on group

Self-disclosure: shows you are willing to risk and share yourself; should not
become focus of group; used only occasionally

Getting members to look at other members: look away from member, gesture to
look at others, tell them

Drawing out members: be direct; make eye contact; ask for their input; use dyads,
rounds, or written exercises

Cutting off members: use when members has spoken for too long or says
something that is inappropriate; consider timing (comes with experience); use
appropriate tone of voice; offer an explanation; finish questions looking at another
member; avoid eye contact; ask for another’s input

Handling arguments: cut off quickly; if productive, then focus on the process of
communication; may want to discuss what is happening or may need to shift focus

Handling rescuing members: cut off comments of members who are trying to
rescue another member

Rounds: every member responds; choose various starting points; avoiding starting
and ending with negative member; if member doesn’t answer you can skip them or
come back to them; need to process the round (summarize responses into a more
focused topic); don’t overuse

Dyads: members pair up; use for no more than 10 minutes

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