TECHNOCOMMERCIAL

PROPOSAL
EuroFab Dynamics 365 F&O Implementation
Contents
1. Definitions .......................................................................................................................................................... 3
2. Introduction ....................................................................................................................................................... 3
3. Business Benefits .............................................................................................................................................. 3
4. Success Factors ................................................................................................................................................. 3
5. Commencement Date, Duration and Closure ........................................................................................ 4
6. Commercials ...................................................................................................................................................... 0
6.1. Payment Schedule .................................................................................................................................. 0
7. Scope of Work ................................................................................................................................................... 1
7.1. The solution Stack ................................................................................................................................... 1
7.2. Dynamics 365 F&O Modules Under Scope ..................................................................................... 1
8. Business Processes under Scope ................................................................................................................. 1
8.1. Financial Management ........................................................................................................................... 1
• General Ledger ........................................................................................................................................ 2
• Accounts Payable.................................................................................................................................... 2
• Accounts Receivable .............................................................................................................................. 2
• Cash and Bank Management.............................................................................................................. 3
• Fixed Assets .............................................................................................................................................. 3
• Budgeting .................................................................................................................................................. 3
8.2. Supply Chain Management ................................................................................................................. 3
• Product and Inventory Management ............................................................................................... 3
• Procurement Process............................................................................................................................. 4
• Sales Process ............................................................................................................................................ 4
• Warehouse Management .................................................................................................................... 5
8.3. Manufacturing and Cost Estimation ................................................................................................. 5
8.4. Master Planning ...................................................................................................................................... 6
8.5. Production................................................................................................................................................. 6
8.6. Manufacturing Execution System ...................................................................................................... 6
8.7. Interface or Integration ......................................................................................................................... 7
9. Out of Scope Work.......................................................................................................................................... 7
10. Service Locations ......................................................................................................................................... 8
11. The Approach.................................................................................................................................................... 8
12. Conditions of Satisfaction ......................................................................................................................... 8
13. Implementation Methodology ................................................................................................................ 9
13.1. Define ......................................................................................................................................................... 9
13.2. Develop ...................................................................................................................................................... 9
13.3. Operate ...................................................................................................................................................... 9
14. Czech Local Consultant ........................................................................................................................... 10
15. Microsoft Lifecycle Services Modeling ............................................................................................... 10
15.1. Projects..................................................................................................................................................... 10
15.2. Methodologies ...................................................................................................................................... 10
15.3. Business process modeler .................................................................................................................. 10
15.4. Configuration and data manager .................................................................................................... 10
15.5. Customization analysis........................................................................................................................ 10
15.6. Issue search.............................................................................................................................................. 11
15.7. License sizing estimator ....................................................................................................................... 11
15.8. RFP responses ......................................................................................................................................... 11
15.9. System diagnostics ................................................................................................................................ 11
15.10. Usage profiler ..................................................................................................................................... 11
16. Governance Model .................................................................................................................................... 11
16.1. Progress Reporting................................................................................................................................ 11
16.2. Review ....................................................................................................................................................... 11
16.3. Steering Committee Meeting ............................................................................................................ 11
16.4. Communication and Escalation Plan .............................................................................................. 12
17. RISKS .............................................................................................................................................................. 12
18. GENERAL REQUIREMENTS ..................................................................................................................... 14
18.1. QBA PARTICIATION (Requirements & Assumptions) ............................................................... 14
18.2. EuroFab PARTICIPATION ................................................................................................................... 15
18.3. PERSONNEL AND STAFFING REQUIREMENTS ........................................................................... 16
• EuroFab STAFFING ............................................................................................................................... 16
• QBA’S STAFFING ................................................................................................................................... 16
Definitions

• ZERO Customization – No code level customization on the Forms, however, any new or
non-standard report means it’s a custom development work.
• Report – A print/view format of document, achieved using SQL Server Reporting
Services (SSRS) report development
• BI Report – Achieved through Power BI development

1. Introduction
Currently EuroFab is using end-of-lifecycle ERP product called NAV 5.0, which is not able to cater
to unified business process automation. The current implantation is also having various legacy
application integrated with it, causing huge maintenance cost and complex management.

EuroFab has decided to implement Dynamics 365 Finance & Operations with ZERO
Customization model.

2. Business Benefits
• Real-time Production status
• Performance improvement
• Continuity improvement, 99.99% Uptime
• Reduced vendor dependency (BlueFab* replaced)
• Easy integration with Connect 2.0
• Microsoft Cloud, so no Infrastructure Investment (CAPEX)
*BlueFab is a legacy database system, which keeps the Production Floor activity
timestamp for analytics purpose and also shows Production Order status, as well as has
Inside Sales email routing scripts

3. Success Factors
Quantum Business Advisory believes and represents that, to be successful, the Project undertaken
hereunder depends upon the following success factors:

A. Well-defined project scope based upon a predefined vision and mission statement;

B. Executive sponsorship and participation, as outlined in the "Leadership Enrollment

and Alignment Strategy";

C. Effective and frequent communication to all related departments;

D. Thoroughly defined metrics by which the Parties may determine and assess the
effectiveness of the effort;
 E. User-level knowledge transfer;

F. Multi-faceted training with clear job aids;

G. Innovative, "best practice" solutions, rather than extensive modification of the

product;

H. Business process redesign to better (i.e., more effectively and efficiently) utilize the
technology; and

I. Adequate and stable infrastructure.

QBA and EuroFab shall appropriately utilize and adhere to these key success factors in
performance under this Statement of Work. QBA represents that this Statement of Work defines
the tasks necessary for the successful completion of the Project in a manner consistent with these
success factors. Based upon these tasks, QBA has determined, as set forth herein, the resource
requirements and the Project schedule associated with completing an implementation of a
System that will meet the EuroFab expectations and needs.

4. Commencement Date, Duration and Closure

• The Project is schedule to be commenced on October 01, 2019
• The Project is to be executed within 5 Calendar Months, and planned to Go-Live in First
week of April 2020
• Upon Go-live, 15 days of Hyper Care will be providing post which project closure signoff
will occur.
5. Commercials
Rate Card Customer Loyalty Discount Allocation Cost
Resource Man Days
Onsite Offsite Onsite Offsite Onsite Offsite Onsite Offsite
Functional Consultant 212 € 551.00 € 170.00 13.00% 0.00% 60% 40% € 60,904 € 14,399
Technical Consultant 86 € 460.00 € 129.00 7.75% 0.00% 20% 80% € 7,256 € 8,824
Czech Local Resource 145 € 551.00 20.00% 0.00% 100% € 63,916 €0
Project Manager (@18%) 27 € 551.00 € 175.00 17.00% 0.00% 80% 20% € 9,878 € 945
Gross Resource Costing € 1,66,122
Budgeted Accommodation & Travel (Billed as per Actuals) € 37,200
Mobilization Cost € 15,000
Total Cost of Implementation € 2,18,322

5.1. Payment Schedule

Project Contract Signoff 20%
Analysis Signoff 15%
Design Signoff 15%
UAT Signoff 20%
Training Signoff 15%
Go-Live 10%
Hypercare Signoff 5%
6. Scope of Work
Scope of Work of this project is based on final scope-based estimation provided on Fri 13-
09-2019.

6.1. The solution Stack

6.2. Dynamics 365 F&O Modules Under Scope

• Finance
• Procurement & Sourcing
• Sales & Distribution
• Production Planning
• Production Control
• Role Centre
• Dashboard
• Analytics
•

7. Business Processes under Scope

7.1. Financial Management
Whether you have an accountant in your internal team OR you do it yourself OR you
have chosen to outsource it, the financial accounting process is almost always at the
center any business management system (aka an ERP system).

In Dynamics 365, your accounting operations consists of 3 main transactions:

• Sales Invoice: The bills that you raise to your Customers for the
products or services you provide.
 • Purchase Invoice: Bills that your Suppliers give you for their
products or services.

• Journal Entries: For accounting entries, like payments, credit and

other types.

• General Ledger
✓ Chart of Accounts and Financial Dimensions

✓ Accounts Structures and Advanced Rules

✓ Fiscal Calendars, Currencies, Exchange Rates, Foreign Exchange and

Revaluation Accounts

✓ General Journals and General Ledger Transaction for Daily and Prepaid
Expenses

✓ Ledger Accruals

✓ Only three Standard Reports (Trial Balance, Account statement and

Transactions Reports)

✓ Only three Standard Management Reporter for Financial Statement (Balance

Sheet, Income statement and Cash flow).

• Accounts Payable
✓ Vendor Setup and Grouping or Master Creation/ Modification/ Deactivation

✓ Vendor Invoices and Invoice Matching.

✓ Vendor Invoice Journals for Daily supplies invoices, Debt/Credit Notes and
expenditure

✓ Payment Journals for Cash, Cheque, PDC, Bank TT, Wire Transfer/Online

✓ Vendor Payments setup for Method of Payment s, Terms of Payments and

Prepayments.

✓ Only Default Standard Reports (Vendor account statement and Vendor Aging
Report)

• Accounts Receivable
✓ Customer Setup and Grouping for Master
Creation/Modification/Deactivation

✓ Free Text Invoices and Sales Order Invoices

✓ Customer Collections and Managing Collections

✓ Customer Payment Receipts (Cash & Cheque)

 ✓ Customer Payments setup for Method of Payment s, Terms of Payments and
Prepayments.

✓ Only Default Standard Reports (Customer account statement and Customer

Aging Report)

• Cash and Bank Management

✓ Cash and Bank Setup for Master Bank Accounts
Creation/Modification/Deactivation

✓ Bank Transaction Types

✓ Cash and Bank Reconciliation

✓ Bank Check Reversal and Bank Deposit Slip Cancellation

✓ Only Default Standard Reports (Bank Statement and Bank Reconciliation)

• Fixed Assets
✓ Master Fixed Assets Setup Creation/Modification/Deactivation

✓ Fixed Assets Depreciation Setup

✓ Fixed Assets Transactions for Acquisition, Depreciation, value adjustment,

and disposal.

✓ Fixed Assets Depreciation Proposals and calculation.

✓ Only default Standard Reports (Fixed Assets Balances, fixed assets

Transactions and Fixed Assets Statement)

• Budgeting
✓ Basic Budgeting Setup

✓ Budget Models and Budget Cycles

✓ Budget planning and Control

✓ Budget Transfers

✓ Only Default Standard Report (Actual Vs. Budget, Budget Analysis)

7.2. Supply Chain Management

With Dynamics 365, you can always keep a bird’s eye view on your stock availability,
replenishment, procurement and sales.

• Product and Inventory Management

✓ Creating item structure and groups
 ✓ Managing Inventory, Inventory Tracking

✓ Unit of Measure and Conversion for Sell, Purchase, Inventory, BOM

✓ Inventory Management Setup Site, Warehouse, aisle, shelf, rack, Bin

✓ Process Inventory Journals for Inventory Adjustments, Inventory Movement,

Transfer, and Counting.

✓ Process Transfer Orders

✓ Manage the Inventory Close Process.

✓ Only Default Standard Reports (Inventory Ageing, on hand Inventory)

• Procurement Process
If your business involves physical goods, buying is one of your core business
activity. Your suppliers are as important as your customers and they must be
provided with as much accurate information as possible.

Buying in right amounts, in right quantities, can affect your cash flow and
profitability.

Dynamics 365 contains a set of transactions that will make your buying process
as efficient and seamless as possible.

o Purchase requisition ion and workflows

o Requests for Quotations Process

o Purchase Orders Process

o Purchase Agreements Process

o Only Standard Reports of Procurement Module

• Sales Process
Selling is the communication that happens with the customer prior to and during
the sale. You might be managing all the communication yourself or you may
have a small team of sales people to handle this. Dynamics 365 helps you track
the communication leading up to the sale, by keeping all your documents in an
organized and searchable manner.

Dynamics 365 contains a set of transactions that will make your selling process
as efficient and seamless as possible.

o Sales Orders Process, Sales Delivery Note and Stock Issue

o Configure and Manage Item Reservations

 o Leads & prospect

o Sales Quotations Process

o Returns Process

o Only Standard Reports of Sales Module

o Forecasting & Mix Planning as per the standard 365

o Sales planning as per the standard D365

• Warehouse Management
Distributors have large part of their net worth is invested in the stock in hand.
With Dynamics 365, you can always keep a bird’s eye view on your stock
availability, replenishment, procurement and sales.

o Warehouse Layout (Location o Barcodes and printing labels for

Type, Location Profile, Location the items
format, Dock management profile
o Purchase order put away
and Warehouse zone)
o Outbound Process
o Locations Directives (Put away
incoming items) o Cluster Picking

o Pick and stage items for o Packing and Containerization

outbound transactions.
o Purchase Order Receipts and Put
o Inbound transactions Away

o Picking of inventory items o Sales Order Picking and Shipping

o Inventory transfers, Movement of o Cycle Counting

inventory items between locations
o Cross-Docking
o Replenishment
o Wave Processing
o Warehouse Mobile Device.

7.3. Manufacturing and Cost Estimation

Dynamics 365 comes batteries included for all requirements of a manufacturing
business like Bill of Materials tracking, Production Order planning and execution,
procurement and lot more.

Bill of Material, Production Order, etc.

The Manufacturing module in Dynamics 365 helps you to maintain multi-level Bill of
Materials (BOMs) for your Items. It helps in product costing, production planning,
creating work orders for your manufacturing shop floors and planning inventory by
 getting your material requirement via BOMs (also called Material Requirements
Planning MRP).

You can also effectively track operations like:

• Production Orders against customer's Sales Order

• Material Planning

• Purchasing based on Material Planning a reorder level.

• Track actual material transfer against a Production Order

• Dispatched manufactured items to the Customers.

• View reports

7.4. Master Planning

✓ Master Plan Setup for Coverage Plan as Minim/ Maxim reduction keys

✓ Safety Stock & Demand and Supply Forecasting

✓ Master Planning Parameters for calculating master scheduling

✓ Manage Planned Production for Modify /Reschedule Planning Production

Orders, Firm Planned Production Orders, Change Planned Production Order
Types and Actions

✓ Manage Planned Purchase Orders Modify / Reschedule Purchase Orders,

Firm Planned Purchase Orders, Change Planned Purchase Order Types and
Actions

✓ Advanced Production Order Scheduling for Priority Scheduling and

Production Scheduling Based on Resource Capabilities.

✓ Only Standard Reports of Master Module

7.5. Production
✓ Formula and Bill of Material and Sub Bill of Material.

✓ Routing (Sequence of Operation).

✓ Production Scheduling.

✓ Quality Control Process

✓ Only Standard Reports of Production Module

7.6. Manufacturing Execution System

 ✓ Batch, Production order ✓ Monitor Production and
processes and control Production Feedback

✓ Graphic View Representation by ✓ Starting the Job

Gant Chart
✓ Completing the job
✓ Job Priorities, Job Assignments,
✓ Raw material consumption
Job Terminal and Job card
✓ Finished good output posting
✓ Job Bundling and Assistance
✓ Standard Reports

7.7. Interface or Integration

• Interface with Tablet with Job Card Terminal
• Biometric Device (Only supported models / certified for Dynamics 365 models)

8. Out of Scope Work

The following are examples of items that are out-of-scope under this proposal:

❖ Implementation of any Dynamics 365 module, or any other software package, not
identified section Dynamics 365 F&O Modules Under Scope.

❖ Custom Report Migration. Any custom report developed in Dynamics 365 will not be
migrated and it needs to be redeveloped.

❖ Historical data migration which are not part of opening/closing balance.

❖ Training of end-users for any process other than those directly related to the business
processes and modules identified as part of this proposal;

❖ Customize or develop any new Feature or workflow which are not out of the box in
Dynamics 365 and not mentioned explicitly in the customization requirement part in
this scope and not mentioned in the analysis phases.

❖ Interface and Integration development with any external system not included in the
Interface or Integration Section in the Proposed Solution.

❖ Redesign of business processes or Business Process re-engineering

❖ Establishing the required infrastructure which is required for the Proposed Solution.
Example: establishing Active Directory, Microsoft Exchange Server, Operating
Systems in Server and Clients, Citrix or Connectivity Tool, etc.
9. Service Locations
The project will be executed at Jihlava based facility in Czech Republic

10. The Approach

Solution Design and Delivery: QBA team consists of highly trained and motivated consultants
who understand the nuances of business automation and management. Our domain experts
will work with the clients to analyze their business processes; identify the critical stages,
understand the interdependencies of processes and help arriving at the most suitable
solution plan. The business requirements would then be captured the scope of work, duly
agreed and signed by both QBA and the EuroFab.

The implementation specialists work with the client team to deploy, configure and test the
solution based on the defined business requirements. They will also assist the clients to adapt
to the new process and help maximize their productivity.

QBA consistently monitors the adoption of the solution and interacts closely with the client
team to guarantee the success of the project.

11. Conditions of Satisfaction

The core purpose of the Conditions of Satisfaction (COS) is to provide a proven, simple,
brand able, repeatable, noticeable way to set, meet, and exceed the EuroFab’
expectations.

The COS starts with a discussion between your company and the customer, and focuses
on:

✓ How you can work together instead of how the agreements and or contracts
dictate that you do

✓ Listening and responding to each other.

 Although the COS discussion should not be based on a checklist, the Architect can initiate
the discussion by asking the following, broad questions:

✓ What are the key elements for your satisfaction?

✓ Which part of the solution are you most concerned about?

✓ Are we communicating effectively with you and your team?

✓ What can we do to make sure that you are comfortable with the recommended
infrastructure and hardware requirements?

The discussion around each question can help reveal the EuroFab’ expectation so that
the Architect can make sure the Architecture Assessment is a success.

Finally, the Architect ensures that the Assessment has clear S.M.A.R.T. actions:

✓ Specific — Remove ambiguity

✓ Measurable — Have and Present a clear plan for tracking progress

✓ Achievable — Do not over commit

✓ Results-Oriented — Make sure both you and EuroFab understand how you will
measure progress or success

✓ Time-Bound — Be specific about when you will complete or review milestones

12. Implementation Methodology

12.1. Define
Business
Methodolody Process License Sizing Infrastructure
Usage Profiler
Automation Modeler & Estimation Estimation
Task Recorder

12.2. Develop
Environment Configuration Cutomization
Rapid Start
Development Master Analysis

12.3. Operate
System
Issue Search Support Updates
Diagnostic
13. Czech Local Consultant
A fulltime Czech native speaking Business Analyst will be available during the entire
project lifecycle. The Local language resource is not mandatorily a Microsoft Dynamics
consultant, but is consultant who will help and act as bridge between EL/QBA and
EuroFab resource as well as will be part of localized documentation and training etc.

The Czech local resource is not depicted in project WBS, as he is going to be available all
the time during the project lifecycle.

14. Microsoft Lifecycle Services Modeling

14.1. Projects
Projects are the key organizer for your experience in LCS. Projects let our
customers invite us to collaborate with them, and they also let you track progress.

14.2. Methodologies
Methodologies provide a tool that you can use to ensure more repeatable,
predictable implementation projects. You can use one of our methodologies or
create your own. By using a methodology, you can easily track and report on your
progress.

14.3. Business process modeler

Business process modeler lets you create, view, and modify standard process
flows. By using Business process modeler, you can achieve the following goals:
standardize process flows; align your business processes with industry-standard
processes, as described by the American Productivity & Quality Center (APQC);
identify fit and gaps between user requirements and the default functionality that
Microsoft Dynamics products provides.

14.4. Configuration and data manager

Configuration and data manager (preview) let you copy a configuration from one
instance to another. You can copy from and to environments that meet the
following criteria: they are managed as part of an LCS project; they run the Data
Import/Export Framework.

14.5. Customization analysis

Customization analysis validates model files against best practices and provides a
report of potential areas for improvement.
 14.6. Issue search
Issue search helps you find existing solutions and workarounds for known issues
in Microsoft Dynamics products. You can see which issues have been fixed, which
issues remain open, and which issues have been resolved as “won’t fix.”

14.7. License sizing estimator

License sizing estimator helps you estimate the number of licenses that are
required. It provides a shared workspace that lets you model default and
customized roles, and then automatically calculate the required client access
licenses (CALs).

14.8. RFP responses

The RFP responses page helps partners respond to requests for proposals (RFPs).

14.9. System diagnostics

System diagnostics helps administrators monitor Microsoft Dynamics
environments.

14.10. Usage profiler

Usage profiler is a data-gathering tool that helps you describe your projected or
current usage of an. The usage profile that is generated can be used for various
purposes, such as hardware sizing and support.

15. Governance Model

15.1. Progress Reporting
The Support Manager from Quantum Business Advisory will complete a monthly,
case wise, time usage statement report, which will be used as input to EuroFab
and Steering Committee meetings. The report defines progress to date against
the activities and highlights any actual or potential problems identified during the
period.

15.2. Review
Monthly review will be done and if any of the SLA is not met, then QBA should
immediately allocate additional manpower to resolve the same on mutually
agreed terms.

15.3. Steering Committee Meeting

Steering Committee meetings will normally be held at specific pre-defined time
intervals. The Steering Committee members will normally attend the meeting
along with both helpdesk coordinators, from EuroFab and QBA. The meetings
may be in the form of telephone conference, video conference or formal meetings
 based on the geographic location of the EuroFab, infrastructure available and
availability of required persons.

A steering committee meeting shall also be arranged at the end of every quarter,
to evaluate the services provided. The EuroFab can then decide whether to
continue the services further for the next quarter.

15.4. Communication and Escalation Plan

No. of
# Customer Quantum Business Advisory
Days*

Project Manager
Level 1 Product Support Manager 2 Days
(SPOC)

Level 2 Project Sponsor Delivery Head 2 Days

Level 3 MD/ CEO 2 Days

Region Head

Final Escalation – External Business 2 Days

Head

(SPOC – Single Point of Contact)

*If there is no resolution on escalation, after specified number of days, either party

can go for actions like temporary suspension of activities.

16. RISKS
QBA propose to deploy our Risk Management process that recommends and manage
risk migration steps. Major risks that get analyzed leading to course correction are:

▪ Quality of deliverables ▪ Scope creeps

▪ Employee risk ▪ Contractual & financial risk

▪ EuroFab stakeholder’s risk ▪ Environmental and external

risk.
▪ Network and security risks

▪ Knowledge retention risk

QBA’s proactive Risk Management will ensure that the engagement is adequately
protected against these and adverse impact to the project and business are eliminated.
QBA’s Project Management Team provides a tracking sheet and reported weekly via
Project Status Reports to appropriate levels of EuroFab’s Management.

Risk Impact Mitigation

Access to information and High QBA will provide the list of

documentation of EuroFab’s expectations / requirements in
Application Data Architecture terms of documents /
information access and
EuroFab will allow access to
users, if any, as applicable

Approvals, signoffs and conflict High EuroFab PM will interact with

resolutions QBA PM on a weekly basis or
more frequently if required.
Apart from this the escalation
and communication
procedures will be defined

QBA involvement in project / High Meeting, conference will be

assignment scheduled on weekly basis to
track the project progress

Scope changes High This would be addressed

through the change request
procedure

Availability of EuroFab project High This is very critical factor in

manager and key users making project success by
offering timely turnaround for
queries and issues. EuroFab
identify a backup person
during non-availability of their
PM or key user

Communication gaps High Weekly or more frequent

project reviews weekly status
reporting. Proper escalation
procedures

Delayed Payments Critical Again, this a very critical factor

in making project success with
having resource availability
100%. Every deliverable and
 Risk Impact Mitigation

payment milestone would be

reviewed fortnightly basis to
avoid any dispute.

17. GENERAL REQUIREMENTS

17.1. QBA PARTICIATION (Requirements & Assumptions)
The Professional Services and QBA’s staffing model as set forth herein are based
upon the following:

• Microsoft Dynamics 365 or any other software Licenses will be provided

by EuroFab.

• QBA's and the EuroFab' Project Teams will execute the project at the
EuroFab' site and the proposed countries using the Dynamics 365 licensed
by the EuroFab pursuant to the License Agreement;

• QBA Consultants will perform their tasks either inside or outside EuroFab’
site depending on the nature of tasks and discretion of QBA Project
Manager. Example: Development and customization task will be
performed in the QBA Development Center.

• The timelines of the project will be depending on the availability of right

information/data from EuroFab Team within the specified period agreed
on during the Project. Hence, any delays incurred, both parties should
abide with the time constrains and that could impact overall duration/cost
of the project.

• Some tasks need to be performed in parallel based on the project plan;

hence EuroFab’ has to assign the suitable resources in parallel to perform
these tasks along with QBA team as well as to approve the required
documents in case of parallel documents approval.

• This Techno-commercial Proposal cum SoW does not include Business

Processes Re-engineering and QBA expecting to have all business
processes documented and approved prior to the Analysis Phase of this
Project from all EuroFab departments to implement them in the system.
QBA Team will be engaged in the providing their expert opinion and
applying the “Best Practice” for the related industry of the EuroFab.
 • QBA shall assist with the establishment, tuning, and testing of additional
Dynamics 365 environments (e.g., Test, Development, Production) on the
EuroFab's systems, once the initial installation has been performed by
QBA.

• QBA shall provide the EuroFab with strategic database administration

consulting and assistance, and with appropriate Dynamics 365 technical
infrastructure support, throughout the Project.

• Any existence of Bugs / Errors from the Original Dynamics 365 application
will not be under the responsibility of QBA and QBA will take necessary
Technical support actions and will be escalated to Product Vendor to have
this fixed.

• QBA will not be moving on to next Phase until the previous Phase is
approved by EuroFab.

17.2. EuroFab PARTICIPATION

The EuroFab will provide QBA with the following, in accordance with the
Agreement, to help facilitate QBA’s performance hereunder:

• Reasonably prompt decision-making, issue resolution, documentation

review, and performance of the necessary, delineated tasks of the EuroFab
in material accordance with the Project Plan, with (unless otherwise
provided elsewhere herein or in the Agreement or otherwise mutually
agreed upon by the Parties in writing) all major decisions of the EuroFab
to be made within five business days after QBA notifies the EuroFab that
QBA is awaiting such decision, and with a material failure to make any
such decisions within this timeframe possibly resulting in an increase in
the Professional Services Charges set forth herein, if and as mutually
agreed by the Parties in a Change Order.

• Prompt and reasonably frequent access by QBA to the EuroFab’s key

personnel, as required for QBA to determine necessary functional and
technical requirements for the System

• Reasonable access to all Dynamics 365 development and production

environments, on the EuroFab’s systems and the provision of appropriate
levels of security access for QBA to use those environments

• Participation of all the EuroFab’s personnel at the level of effort defined

• Desk space and reasonable access to the Internet and a printer, a fax
machine, and a copy machine and for QBA’s Project Team while onsite
performing Services at the EuroFab’s facilities
 • Badges / Access Cards to access the EuroFab’s building where Services
are to be performed during and after regular business hours for the
purpose of performance hereunder:

• Meeting rooms and slide and overhead projectors as necessary and

appropriate for conducting analysis sessions, system test sessions, and
Project Team meetings.

• Reasonably adequate space and management priority to support QBA’s

efforts to train EuroFab employees in the “Just-In-Time” fashion as
required by this Statement of Work.

17.3. PERSONNEL AND STAFFING REQUIREMENTS

• EuroFab STAFFING
EuroFab shall provide staffing for performance of its obligations hereunder.

In addition:

• EuroFab-assigned technical and functional personnel will need to be

reasonably experienced in each of their respective subject matter
areas, and will need to generally understand the process flows,
policies, and business requirements of the EuroFab and to attend the
recommended Dynamics 365 training courses

• The EuroFab personnel assigned to the Project will follow the direction
and guidance of the EuroFab's Project Manager, and will reasonably
cooperate with QBA's Project Manager, in accordance with the
agreed-upon Project scope and the Project Plan.

• Failure by EuroFab to materially provide the required level of staffing,

as described above, or to follow direction and guidance and
cooperate as described above, may result in Project delays and, as
expressly provided elsewhere herein, potentially result in additional
Professional Service Charges.

• QBA’S STAFFING
QBA shall provide appropriately qualified personnel in each of the positions
indicated in the table below and in some instance, a single Consultant may
perform multiple roles in the project.

Resources
Solution Architect
Project Manager
Technical Developers
 Module Specific Consultants
QBA may change/replace the resources which are assigned to the Project, if
any unforeseen circumstances arise and, in this case, while getting the
replacement, EuroFab has the right to interview and select the proposed
resource as replacement. Any replacement of resources as mentioned above
will be provided within 3 weeks from the date of acceptance from QBA for
the change.

The detailed Project Plan and Project Charter set forth additional information
regarding personnel to be assigned by QBA to this Project.

For EuroFab For Quantum Business Advisory

Rate Chart for Ammeraal Beltech
Tariff EUR/Day
Profile
Junior Senior
Functional Consultant Onshore 1 € 495 € 551

(For both Junior & senior, each Module and Onshore 2 € 350 € 425
year of experience)
Offshore € 110 € 170
Developer Onshore 1 € 395 € 460
Onshore 2 € 320 € 410
(For both Junior & senior, and year of Offshore € 95 € 129
experience)
Analyst Onshore 1 € 400 € 480
Onshore 2 € 330 € 410
(For both Junior & senior, Each Module and Offshore € 95 € 129
year of Experience)
Architect Onshore 1 € 495 € 551
Onshore 2 € 350 € 425
(For both Junior & senior, and year of Offshore € 110 € 170
experience)
Project Manager (Maintenance) Onshore 1 € 450 € 551
Onshore 2 € 350 € 425
(For both Junior & Senior, and year of Offshore € 120 € 175
experience)
Basis Consultant Onshore 1 € 400 € 425
Onshore 2 € 295 € 325
(For both Junior & Senior, and year of Offshore € 111 € 139
experience)
EXPLANATION: (a) Onshore 1 = Local European resource. (b) Onshore 2 = Offshore resource onsite

On call/shift premium/network costs shall be payable at actual as per the terms and conditions given in
the MSA. Such costs are only to be incurred following pre – approval by relevant Ammeraal Beltech
Corporate IT Manager.