MT KENYA UNIVERSITY

ONLINE TAILORING MANAGEMENT SYSTEM

DEPARTMENT OF INFORMATION TECHNOLOGY

By:

KIREMA DAVID MUTEMBEI:

REG NO: BBIT/111/00899

A project submitted to the department of Information Technology in the school of pure and
applied sciences in partial fulfillment of the requirements for the award of the degree of
bachelor of Business Information Technology.
OCT 2013
DECLARATION

I David Mutembei hereby declare that this Project Report pertaining Online Tailoring
Management System is my original work and has never been presented for a degree in any other
university. Therefore, no alteration/duplication of this work whatsoever without my permission.

Name: KIREMA DAVID MUTEMBEI

Signature: …………………………………. Date: ………………………………….

Approval:

This project has been submitted for examination with my approval as the supervisor.

Supervisor’s name: PETER MATHEKA

Signature: …………………………… Date: ………….Oct /2013.

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DEDICATION
I dedicate this proposal to my family for giving me the chance to be in university by pay my
school fees and believing in me.
To my friends for giving me the support I needed during the proposal writing and also for
helping me and anyone who is willing to adapt new changes and embrace technology.
May God bless you all.

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ABSTRACT
The project is aimed to automate the tailoring sector which is manually maintained. After the
automation this will mean better services and good keeping of records, data integrity, data
security, quick search and also paperless environment. The project has mainly tackled
management of information for the customers and in decision making.
Every user of the system will have to log into the system using username and password so that
security and authentication will be ensured. Once logged in, a customer can make and order,
check dress status or even give feedback. The system administrator is able to manage customer
information and also update records.
This will help in realizing the vision 2030 where the government wants its people to be digitally
informed and also automate all the government sectors and ministries, hence embracing
Electronic Governing.

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ACKNOWLEDGEMENT

I acknowledge the support of my family and my friends who have stood by me throughout my
studies and particularly for their unending support.
I pay gratitude to my supervisor Mr. Peter Matheka for guidance, support, patience and
understanding throughout the research period.
My sincere gratitude also goes to the entire Mt Kenya University fraternity for giving me an
opportunity to pursue my career there. Also to the lecturers, management and staff of Mount
Kenya University (Nairobi Campus) for their inputs especially in units that were essential in my
proposal writing and development of this project for their support, patient and believing in me.

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Contents
DECLARATION ............................................................................................................................. i
DEDICATION ................................................................................................................................ ii
ABSTRACT ................................................................................................................................... iii
ACKNOWLEDGEMENT ............................................................................................................. iv
CHAPTER ONE: INTRODUCTION ............................................................................................. 1
1.1 Background information ........................................................................................................... 1
1.2 Problem Statement .................................................................................................................... 1
1.3 Proposed Solution ..................................................................................................................... 2
1.4 Proposed Project Title ............................................................................................................... 2
1.5 Project Objectives ..................................................................................................................... 2
1.6 Justification ............................................................................................................................... 3
1.6 Scope .................................................................................................................................... 3
1.7 Risks and mitigations ....................................................................................................... 4
1.7.1 Risks....................................................................................................................................... 4
1.7.2 Mitigations ............................................................................................................................. 4
1.8 Monitoring and evaluation ........................................................................................................ 5
CHAPTER TWO: LITERATURE REVIEW ............................................................................. 6
2.1 Origins of the Term Bespoke tailoring ..................................................................................... 6
2.2 Developments in Tailoring Industry .................................................................................... 7
2.3 Becoming a Twenty-First Century Tailor Shop................................................................... 7
2.4 Moving online ...................................................................................................................... 8
2.4.1 Distance Tailoring ............................................................................................................ 8
2.4.2 Integrated Backend Solutions........................................................................................... 8
2.4.3 Social Media Marketing. .................................................................................................. 8
CHAPTER THREE: METHODOLOGY.................................................................................. 9
3.0 INTRODUCTION: ........................................................................................................... 9
3.1 FACT FINDING TECHNIQUES ......................................................................................... 9
3.1.1 Observation .................................................................................................................... 9
3.1.2 Interviews ............................................................................................................................... 9
3.1.3 Secondary Data Collection .......................................................................................... 10
3.2 SYSTEM DEVELOPMENT METHODOLOGY (SDLC) ............................................ 10
3.2.1 Waterfall Model ................................................................................................................... 10
3.2.1.1 Feasibility study ................................................................................................................ 11

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3.2.1.3 Design. .............................................................................................................................. 12
3.2.1.5 Testing............................................................................................................................... 12
3.2.1.7 Maintenance. ..................................................................................................................... 12
3.2.1.8 Benefits of waterfall model ............................................................................................... 13
3.2.1.9 Criticisms of waterfall model............................................................................................ 13
3.3 CONCLUSION ....................................................................................................................... 14
3.4 SYSTEM ANALYSIS ........................................................................................................ 15
3.4.1 Existing System ............................................................................................................... 15
3.4.2 Problems of Existing System ........................................................................................... 15
3.4.3 Requirements Analysis .................................................................................................... 15
3.4.3.1 User Requirements ........................................................................................................ 15
3.4.3.2 Functional Requirements .............................................................................................. 16
3.4.3.3 Non-functional Requirements (NFR) ........................................................................... 16
3.4.3.4 System Requirements.............................................................................................. 17
3.4.3.4.1 Hardware requirements ........................................................................................... 17
3.4.3.4.2 Software Component System Requirement: .............................................................. 17
3.4.4: Use Case Diagram ...................................................................................................... 18
3.5: Data Flow Diagram ............................................................................................................ 19
3.6: SYSTEM DESIGN ............................................................................................................... 21
3.6.0: Introduction .................................................................................................................... 21
3.6.1 Data Modeling ............................................................................................................ 21
3.6.1.1 Conceptual design ............................................................................................................. 21
3.6.1.2 Data dictionary ........................................................................................................... 22
Table 3.1: Description of user login ............................................................................................. 22
Table 3.3: Description of top dresses measurements .................................................................... 23
Table 3.5: Description design of the feedback table ..................................................................... 24
Table 3.6: Description design of the finished garments table ....................................................... 25
Table 3.7: Description design of the administration information ................................................. 25
CHAPTER FOUR: IMPLEMENTATION (CODING AND TESTING) ................................... 26
4.0. Introduction ............................................................................................................................ 26
4.1. Coding .................................................................................................................................... 26
4.2 Application and Database Connection .................................................................................... 26
4.3. Testing.................................................................................................................................... 26
4.3.1. Functional Testing .............................................................................................................. 27

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4.3.2. System Testing .................................................................................................................... 27
4.3.2.1. Recovery Testing: ............................................................................................................ 27
4.3.2.2. Acceptance Testing .......................................................................................................... 27
4.3.2.3. User Acceptance testing ................................................................................................... 27
4.3.3. Unit testing .......................................................................................................................... 28
4.4. Test Data ................................................................................................................................ 28
4.5. File Conversion ...................................................................................................................... 28
4.6. Control ................................................................................................................................... 28
4.7 Physical Design:................................................................................................................. 29
Figure 4.0: Shows the home user interface. .................................................................................. 29
Figure 4.4: Shows interface for customer to view his/her dress. .................................................. 32
CHAPTER FIVE: SUMMARY, LIMITATION, CONCLUSION AND RECOMMENDATIONS
....................................................................................................................................................... 33
5.0 Introduction ......................................................................................................................... 33
5.1 Summary ............................................................................................................................. 33
5.2 Limitations .......................................................................................................................... 33
5.3 Conclusions ......................................................................................................................... 33
5.4 Recommendations ............................................................................................................... 34
REFERENCES: ............................................................................................................................ 35
APPENDICES ...................................................................................................................... 37
APPENDIX A: Cost And Material Estimates ...................................................................... 37
APPENDIX B: ACTIVITY SCHEDULE ........................................................................... 38
APPENDIX C: GANTT CHART ........................................................................................ 39
APPENDIX D: SAMPLE CODES: .......................................................................................... 40

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List of figures:
Figure 3.0 water fall diagram………………………………………………………….…………11
Figure 3.1 use case diagram..………………………………………………………….…………18
Figure 3.2 Data flow diagram………………...……………………………………….…………20
Figure 3.3 Conceptual design...……………………………………………………….…………21
Figure 4.0 Home user interface testing……………………………………………….…………29
Figure 4.1 Ordering user interface testing…………………………………………….…………30
Figure 4.2 Admin login interface testing…………………………………………….…..………30
Figure 4.3 Admin update interface testing……………………………...…………….…………31
Figure 4.4 Interface to view finished dress testing………..………………………….…….……32

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List of tables:
Table 3.0 hardware requirements………………………………………….………….…………17
Table 3.1 Description of user login……………………………………..…………….…………22
Table 3.2 Description of customers information………………………………...………………23
Table 3.3 Description of top dress measurements………………………………….……………23
Table 3.4 Description of top dress measurements……………………………….………………24
Table 3.5 Description of customer feedback………………………………………….…………24
Table 3.6 Description of finished garments…………………………………………...…………25
Table 3.7 Description of admin information……………………………………..………………25

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CHAPTER ONE:INTRODUCTION
Online tailoring management system is a system aimed to assist in management of tailoring
activities within the industry. It will provide online services to customers such as: measurement
submission to their tailors, check whether their garments are finished and also help in proper
keeping of records.This will ensure availability of right information, information safety, easy
storage, access and retrieval.
The study aims at building a computerized tailoring management system that would be more
effective and efficient than the existing manual system

1.1 Background information

Tailoring has been known to be dominated by unlearned people. It has been seen as a profession
for the drop outs in the Kenyan systems and elsewhere. Tailors use traditional manual systems to
book in their clients. The clients have to travel to location of the tailor shop to get their
measurement taken. These measurements are written on papers or books.
This method pose a high threat in terms of security of their information i.e., can get lost,
unauthorized people can easily access the information, data confidentiality and integrity not
maintained. No proper backups and the system is tedious.
Online tailoring management system will solve all these problems and automate the tailor shops
and enhance accessibility irrespective of geographical locations provided there is internet.

1.2 Problem Statement

Currently customers have to walk to the tailor shops to get their measurements taken for the
tailoring of their garments. Their details are taken and kept on papers. Customers too need to
move from their offices to go and check for the clothes whether there complete or not. This is
time consuming and costly. Due to the manual systems in use, the whole process tends to be
slow. Customers too have no prior information on cost of netting their garments.

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1.3 Proposed Solution
The proposed online tailoring management system will eliminate all these manual interventions
and increase the speed of the whole process. The system will allow customers to register online
and successfully submit their measurements.
The system has inbuilt validation system to validate the entered data. The customer can login to
the system to check on the status of the clothes for collection. The system will show the already
completed garments for clients to collect. The system also provides information about the cost of
each garment the customer intends to get knit. This data will be stored in the database for further
reference or audit.

1.4 Proposed Project Title

Title of the project is clearly stated, i.e. Online Tailoring Management System

1.5 Project Objectives

 Automate the current manual tailoring system and maintain a searchable customer,
product database, maintain data security and user rights.
 To enable customers to send their measurements to their tailors for their clothes to be
made.
 To provide information about the cost, the fabric type, the urgency at which a customer
wants the dress finished, the type of material to be used and quantity in terms of pairs
needed.
 To compute the total cost depending on the selected fabric, type of material, quantity and
duration and avails that information to the customer.
 To enable report generation: it is able to give a report of finished garments to the clients
for collection and bookings made, administrator is able to view all the customers and
their details, finished garments and all the bookings made.
 To create a data bank for easy access or retrieval of customer details, orders placed and
the users who registered to the system.

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1.6 Justification
Online Tailoring management system will break the geographical barriers and bring the whole
process into a quick and easy way to access tailors. It will automate the traditional tailoring
system into a modern computerized system. This will enhance data retrieval, storage and
security. It is also cost effective since it will cut down on travelling cost to get your
measurements taken and also going to check if your clothe has been made and is ready for
collection.
The clients can access their online tailors 24/7 and at any location provided they are connected to
the internet.
Due to the advancement in telecommunication e.g. undersea cabling, internet accessing speed is
expected to double as the cost reduces. This will make this system more efficient to use and offer
a competitive edge in the market.

1.6 Scope
The Online Tailoring Management System will permit to register and deliver measurements to
the tailor for the next process to follow.
It also maintains clients’ information and generating various reports about the tailor shop. The
main users of the project are clients and system Administrator.
It also enables customers to check the status of their garments i.e. if ready or not for collection.
The system provides information about the cost, the fabric type the customer want his/her dress
knit from, the duration a customer wants the dress finished, the type of material to be used,
quantity in terms of pairs needed and most importantly, the system computes the total cost and
avails that information to the customer.
However, online payment has not been achieved,but the customer is expected to pay either via
mobile money transfer services like m-pesa, pesapal or cash when they come to pick their
clothes.

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1.7 Risks and mitigations

1.7.1 Risks
Some of the risks and threat that can affect this project are:-
 Hosting – some host may be unreliable
 Security risk – hackers and virus attack
 Time – not able to complete the project in time
 Cost of resources – not having adequate budget

1.7.2 Mitigations
 Look for reliable people/company to host your program.
 Use of security measures e.g. firewalls to protect from unauthorized people.
 I will ensure that project schedule is followed for the project to finish in time.
 Ensure that the required resources are available and within my budget.

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1.8 Monitoring and evaluation
It was done by weekly meeting with my supervisor. I was able to report the progress and
challenges encountered. I also worked and highly appreciated on changes recommended to
improve the quality of this project to this level of standard.

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CHAPTER TWO: LITERATURE REVIEW
Literature review is a text written by someone to consider the critical points of current
knowledge including substantive findings as well as theoretical and methodological contributions
to a particular topic. Main goals are to situate the current study within the body of literature and
to provide context for the particular reader. (Cooper, 1998)

A tailor is one that makes, repairs, and alters garments such as suits, coats, and dresses.
(answers.com, 2012)

A tailor makes custom cloths wear of various styles like jackets, skirts or trousers that go with
them, for men or women. An alterations specialist adjusts the fit of completed garments, usually
ready-to-wear, or restyles them. Designers choose combinations of line, proportion, color, and
texture for intended garments. They may have no sewing or patternmaking skills, and may only
sketch or conceptualize garments. ( Lancaster, 2013)

2.1 Origins of the Term Bespoketailoring

According to Poole (1846), the term bespoke arose when in the old days; a customer would
choose a bolt of cloth in a tailor’s shop, whereupon the tailor would mark it as being “bespoken
for”. It has come to mean a traditional form of tailoring in which a uniquely individualised
pattern is drafted for each client, and the optimal traditional tailoring technique is used to realise
the shape of the final garment. The two principle reasons for bespoke tailored clothing are as
follows:
1. Difficulty attaining a good fit from ready-to-wear garments
2. Access to a wider range of styles and cloth designs
(Poole, 1846)
According to English Hardy (2003), a good tailor should be able to overcome all of the potential
shortcomings, and not only create a masterpiece that fits, but should also guide his client towards
a style that is better suited to his/her body. He says that a skilled tailor can make simple clothing
from common cloth, but with time and practice they can learn to create garments of great beauty
that provide significant protection to their wearer. (Hardy, 2013)

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2.2 Developments in Tailoring Industry
In Uganda, there has been development of tailoring school where a total number of 50 students
are currently enrolled. They also currently employ four staff members who are specialized in
different areas of dressmaking and designing. During the last two years, 58 students have
successfully graduated from this institution, some of which have chosen to team up in order to
start up their own businesses. The school strongly encourage students to form teams, since it is
easier for a group than for a single individual to handle the challenges of establishing an own
business. (Margaret, 2011)

According to Richard (2012), he brought a rebellious streak to the heritage of suit making; he has
become a pillar of the modern menswear establishment. His bold colour and innovative twists
have proved irresistible to the rock n' roll elite.

Modernization of the style and approach of the traditional tailors to current designs has brought
increased profits, time wastage and also reduced the number of tailors who depended on
traditional technologies within the Savile Row in London (Ozwald et.al, 2013).

According to Shaw (2001), he says that the only man who behaves sensibly is his tailor shop is
the one who takes his measurements anew every time he sees me, while all the rest go on with
their old measurements and expect me to fit them.(Shaw, 2001).

2.3 Becoming a Twenty-First Century Tailor Shop

The growth of online retail and advances in web technologies has enabled smaller bespoke
manufacturers to re brighten cottage industry practices to reach global audiences. Bespoke
industries are experiencing a strong resurgence with the advent of collective digital market
places such StanfordRow.com. The ruling cited the Oxford English Dictionary definition of
bespoke as "made to order", and considered that despite the fact a bespoke suit was "fully hand-
made and the pattern cut from scratch, with an intermediary baste stage which involved a first
fitting so that adjustments could be made to a half-made suit", while a suit made-to-measure
"would be cut, usually by machine, from an existing pattern, and adjusted according to the
customer's measurements", "both fully bespoke and made-to-measure suits were "made to order"

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in that they were made to the customer's precise measurements and specifications, unlike off-the-
peg suits". (Michael at.al 2011)

2.4 Moving online

According to Custom Tailors and Designers Association-CTDA (2012) At Gaebler, we're seeing
a trend in tailor shop startups toward a greater integration of technology with traditional tailoring
business activities. While many older shops are hesitant to embrace technology-rich business
models, younger entrepreneurs are capturing market share by leveraging technology on multiple
fronts:

2.4.1 Distance Tailoring. Distance tailoring allows startups to expand their reach beyond the
geographic limitations of the local marketplace. Customers perform their own
measurements (with guidance) and place orders online. Although many tailors use this
approach to take advantage of cheap labor overseas, it's possible to leverage a distance
tailoring framework. (gaebler.com, 2012)
2.4.2 Integrated Backend Solutions. Tailor shops are like any other SMB (small and medium
business) in the sense that there are multiple behind-the-scenes business tasks that must
be routinely performed. With today's technology, accounting, billing, inventory, shipping
and other software solutions can be integrated to create a highly functional and seamless
backend system.(gaebler.com, 2012)
2.4.3 Social Media Marketing. Social media resources like Facebook and Twitter allow tailor
shop startups to convert satisfied customers to brand advocates. By actively engaging
your customers on these and other sites, you can encourage positive conversations around
your products and your brand (gaebler.com, 2012).

As the technology of garment production is advancing, many small-scale suit tailors are
gradually developing their capacity to garment manufacturing level while others are still
struggling to be considered in the industry. (Leykun et.al, 2012)

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CHAPTER THREE:METHODOLOGY

3.0 INTRODUCTION:
The term methodology means the techniques and procedures adopted by conducting a research
study. It outlines how the data will be collected, and the tools for collecting data, system
methodology, the proposed system input and output, users and system development tools.

3.1FACT FINDING TECHNIQUES

It shows how data will be collected from the users of the system. The data collection techniques
to be used include:

3.1.1 Observation
I will use this technique to collect information about how the current system operates and its
processes. This involves systematically watching and recording the behaviors and characteristics
of operations and processes. It gives more detailed and context related information and can adapt
to events as they occur, however, the method may be time consuming.

3.1.2 Interviews
I will conduct an oral interview whereby i will interview business owners, suppliers and buyers
to get a deeper insight of how the system is going to work. I prefer this method because it gives
more information from various interviewees and offers greater flexibility as the opportunity to
restructure questions is there, especially in case of unstructured interview. It’s preferred because
it will provide a closer contact between the users and the developer hence dispelling the
probability of the completed system being rejected by users.
This technique also:
 Permits clarification of questions
 Has high response rate than written questionnaires
 It is suitable for use with both literate and illiterates
 Get full range and depth of information
 Develops relationship with client
 Can be flexible with client

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3.1.3 Secondary Data Collection
This is data I will collect from existing sources e.g. from the books, internet, journals and
magazines that where collected by other researchers and analysis was done. It is from this data
that I will then compare with the primary data and make a final decision and conclusion.

3.2 SYSTEM DEVELOPMENT METHODOLOGY (SDLC)

System development methodology is a technique that is used to show how the proposed system
will developed. In this case, the methodology used will be a waterfall model.

3.2.1 Waterfall Model

It is comprised of the stages that the developer will use when developing the system. It is a
sequential model hence the name waterfall. The developer has to finish with one stage before
going to the next one. It comprises of the feasibility study, analysis phase, design phase, coding
phase, testing phase, implementation phase and finally the maintenance phase. It is a simple
model and easy to use and understand. With waterfall development based methodologies, the
analysts and users proceed sequentially from one phase to the next. The deliverables from each
phase are voluminous and are presented to the project sponsor for approval as the project moves
from phase to phase. Once the phase is approved by the sponsor it ends and the next phase
begins.
Figure

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Figure 3.0: water fall diagram

3.2.1.1 Feasibility study

Here, I will carry out a study to gain an understanding of the customers’ current system and
problems experienced in this system through interviews, observations, participations etc. I will
use the obtained data to determine the viability of the system being proposed in terms of
technical, economic and social feasibilities.

3.2.1.2 Requirements analysis:

At this stage, I will gather information about what the customer needs and define the problems
the system is expected to solve. I will also include customers’ business context, product
functions and its compatibility. I will gather requirements such as software like the programming
language to use, database model and hardware needed such as laptop, printers etc.

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3.2.1.3 Design.
At this stage i will make an overall design of the system architecture and physical design which
includes User interface and Database design. It’s at this stage that I will identify any faults before
moving onto the next stage. The output of this stage is the design specification which is used in
the next stage of implementation.

3.2.1.4 Coding/Implementation.
At this stage, I will begin coding as per the design specification(s). The output of this step is one
or more product components built according to a pre-defined coding standard and debugged,
tested and integrated to satisfy the system architecture requirements.

3.2.1.5 Testing.
In this stage, i will ensure both individual and integrated whole are methodically verified to
ensure they are error free and satisfy customer requirements. I will involve both unit testing of
individual code modules, system testing of the integrated product and acceptance testing
conducted by or on behalf of customer. I will ensure bugs found are corrected before moving to
the next stage. I will also prepare, review and publish Product documentation at this stage.
3.2.1.6 Installation.
It is done once the product has been tested and certified as fit for use. The system is prepared for
use at customer site. I will do delivery via internet or physical delivery depending on user needs.

3.2.1.7 Maintenance.
This stage occurs after installation. It involves making modifications on the system to improve
performance. Such changes are user initiated or as a result of bugs being discovered which were
initially not known. These modifications are recorded for documentation and system update.

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3.2.1.8 Benefits of waterfall model
 It improves on quality: getting requirements and design first helps to catch and correct
possible errors at the design stage than at the testing stage, after all components have
been integrated.
 Simple and easy to understand and use
 Easy to manage due to the rigidity of deliverables and review process
 Phases are processed and completed one at a time

3.2.1.9 Criticisms of waterfall model

 Advocates of Agile software development argue that waterfall model is a bad idea in
practice – believing it’s impossible for any non-trial project to finish a phase of software
products life cycle perfectly before moving to the next phase and learning from them. For
example, clients may not know exactly what requirements they need before reviewing a
working prototype and commenting on it. They may change their requirements
constantly. Designers and Programmers may have little control over this. If clients
change their requirements after the design is finalized, the design must be modified to
accommodate new requirements. This effectively means invalidating a good deal of
working hours which means increased cost, especially if a large amount of the projects’
resources has already been invested in Big design up front.
 Designers may not be aware of future implementation difficulties when writing a design
for an unimplemented software product. That is, it may become clear in the
implementation phase that a particular area of program functionality is extraordinarily
difficult to implement. In this case, it is better to revise the design than persist in a design
based on faulty predictions and that does not account for the newly discovered problems.

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3.3 CONCLUSION
The online Tailoring system will ease the work of clients by allowing them to send their
measurement online thus cutting on transport expenses and time. It will ease communication
between the tailor and the client and also to access each other.
It provides information about the cost, the fabric type the customer want his/her dress knit from,
the urgency at which a customer wants the dress finished, the type of material to be used,
quantity in terms of pairs needed and most importantly, the system computes the total cost and
avails that information to the customer.
Therefore, this system will be more beneficial to implement.

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3.4 SYSTEM ANALYSIS

3.4.1 Existing System

The existing system was found to be completely manual, i.e. customers’ information is captured
in books, there also required to walk to the tailor shop to get their measurements taken.
Customers also go to the tailor shops to check on the progress of their garments.

3.4.2 Problems of Existing System

Considering the above section, there are many problems associated with the existing manual
system, they include the following:
 Duplication in records of the customers.
 There is a problem of storage of the taken measurements i.e. can easily get lost.
 Information retrieval from these sources is not easy

3.4.3 Requirements Analysis

3.4.3.1 User Requirements

It is very important to get users of the system fully involved such that the problem of change
management does not arise. The system is expected to be:
 Easy to learn and use
 Improve on the efficiency of information storage and retrieval
 Produce results faster i.e. measurements submission or checking clothe status, therefore
reducing on time wasted during to and fro travelling.
 Provides attractive interfaces with easy navigation throughout the system
 Faster, flexible and convenient.
 A system that stores data and produces reports timely and accurately

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3.4.3.2 Functional Requirements
Functional requirements capture the intended behavior of the system. This behavior may be
expressed as services, tasks or functions the system is required to perform. Therefore the
proposed system is able to:
 Capture customer information, store it and make it available at the time of need.
 Present the users with a real-time display on the garments status.
 Generate reports accurately and timely
 Search and display customer information details
 Computes the total cost of a garment depending on the selected fabric, type of material,
quantity and duration and avails that information to the customer.

3.4.3.3 Non-functional Requirements (NFR)

Non-functional requirements are requirements which specify criteria that can be used to judge
the operation of a system, rather than specific behaviours. This is contrasted with functional
requirements that specify specific behaviour or functions. Systems must exhibit software quality
attributes, such as accuracy, performance, cost, security and modifiability plus usability, i.e. easy
to use for the intended users. NFRs help to achieve the functional requirement of a system. Thus
the proposed system does the following:
 The system has high performance and reliability level. The mean time between failures,
mean time to repair, and accuracy are very high.
 The system has user-friendly interfaces. This ensures the ease with which the system can
be learned or used. The system can allow users to install and operate it with little or no
training.
 Handles growing amounts of work in a graceful manner as can be readily enlarged i.e. the
ease, with which the system can be modified to handle a large increase in users, workload
or transactions.
 The system prevents unauthorized access to the system with user authentication via login-
on system.

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3.4.3.4 System Requirements

3.4.3.4.1 Hardware requirements

ITEMS QUATITY PRICE(Kshs)

Computer 1 50 000
Processor: core2dual
3GB RAM
500 HDD
External back up (disks) – @ 500 GB 2 16 000
Research and internet costs 2 000
Printing and photocopying 3 000
Stationary 3 000
Transport 4 000
Labour costs 5 000

TOTAL 83 000
Table 3.0: Hardware Requirements

3.4.3.4.2 Software Component System Requirement:

 Browsers: Microsoft Internet Explorer, Firefox

 Server: Xampp
 Operating System: Windows XP, 7, 8 and Linux.
 Back end: MySQL.
 Front end: PHP Script and scripting is done using JavaScript.

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3.4.4: Use Case Diagram
A use case diagram shows the interaction between the system and its environment.
The components of a use case diagram are:
 Actors: Represent external entities of the system i.e. People who interact with the system
that is being modeled. For example, customers and system administrator will be the
actors of the proposed system.
 Use Cases: Use cases are functional parts of the system. Examples are recording and
submitting measurements.
 Associations: Associations are shown between actors and use cases, by drawing a solid
line between them. This only represents that and actor uses the use case.

Online tailoring mgt system

Log in

Register

Make an order

Give feedback

Generate report
Customer

Update records
Administrator

Store records

Figure 3.2: use case diagram

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3.5: Data Flow Diagram
Data flow diagrams (DFDs) were used to illustrate the flow of information in a system.
They are hardware independent and do not reflect decision points. They demonstrate the
information and how it flows between specific processes in a system. They provide one kind of
documentation for reports. These diagrams help to show how data moves and changes through
the system in a graphical top-down fashion. They also help to give graphical representation of
the system’s components, processes and the interfaces between them.
When it came to conveying how data flows through systems (and how that data was transformed
in the process), DFDs were the method of choice over technical descriptions for three principal
reasons:
 DFDs are easier to understand by technical and non-technical audiences.
 They provide a high-level system overview, complete with boundaries and connections to
other systems.
 They provide a detailed representation of the system components.

The diagram below shows the flow of data through the proposed system. It depicts the flow of
information and the transformation that is applied as data moves from input to output.

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 Start

Login
Register

No
Authori
zed?
Yes

Yes

Make
order

Stop

Figure 3.3: Diagram to show information flow in the proposed system

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3.6: SYSTEM DESIGN

3.6.0: Introduction
This involves transforming the software requirements into an architecture that describes its top-
level structure and identifies the software components and developing a detailed design for each
software components. For each requirement, a set of one or more design elements will be
produced.
A model is a representation of reality and can be built for existing systems as a way to better
understand those systems or proposed systems as a way to document business requirements or
technical design.

3.6.1 Data Modeling

This is a technique for organizing and documenting a system’s data.

3.6.1.1 Conceptual design

Conceptual design is the very first phase of design, in which drawings or solid models are the
dominant tools and products. The conceptual design phase provides a description of the proposed
system in terms of set of integrated ideas and concepts about what it should do, behave and look
like, that will be understandable by the users in the manner intended.

Registers
Clients User

System

Figure 3.4: Diagram of a conceptual design of the system

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3.6.1.2 Data dictionary
This contains all data definitions for cross-referencing and for managing and controlling access
to the information repository / database. It provides a very thorough interface description
(comparable to Interface Control Documents) that is independent of the model itself. Changes
made to a model may be applied to the data dictionary to determine if the changes have affected
the model’s interface to other systems.
Data dictionaries do not contain any actual data from the database, only book keeping
information for managing it. Without a data dictionary, however, a database management system
cannot access data from the database. Below are the illustrations:

Table 3.1: Description of user login

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Table 3.2: Description of customers’ information

Table 3.3: Description of top dresses measurements

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Table 3.4: Description of bottom dresses measurements

Table 3.5: Description design of the feedback table

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Table 3.6: Description design of the finished garments table

Table 3.7: Description design of the administration information

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CHAPTER FOUR: IMPLEMENTATION (CODING AND TESTING)

4.0. Introduction
It is the processes of putting the proposed system in operation. Some of the Activities undertaken
by the analyst are Training personnel who will use the system. There is also provision of user
manual and help page for efficient use of the system.
Next is to install Computer Equipment and internet to help them connect with their clients in the
globe. This will facilitate the full functionality of this proposed system. Equipment should be
acquired from recognized vendor. These include central processing unit (CPU), Ethernet cables,
routers, output and input devices e.g. keyboard, mouse, monitor and all secondary storage
devices. The hardware and software vendors have major responsibility for installing these
equipment. The analyst then determines the functional changes. E.g. may analyze the job
function changes caused by the computerized system.

4.1. Coding
Coding is the construction of the actual system using specific language. For this proposed
system, I have used php to actualize the system. It is a scripting language, more secure and web
based.

4.2 Application and Database Connection

The constructed system is connected to the Mysql Database through a data environment. The
tables should be created and normalized. The data should also be validated. A connection should
also be set and established in the design of the respective forms.

4.3. Testing
Testing is the process of verifying and validating the system for the conformance with
specification and meeting the customer’s requirements. The objectives of testing are to ensure
that the system programs is error free, guarantee the system end users can interact with the
system well and ensure that the components of the system interface are working well.

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4.3.1. Functional Testing
The purpose of functional testing is to ensure that the program performs all the functions that
were originally specified, that all the input is correctly accepted. It relates to the whole system
and does not require a technical understanding of the system. All the functions of the system as
originally specified are systematically tested to ensure that nothing has been accidentally omitted
or misinterpreted. A positive attempt is made to anticipate errors than an inexperienced user
might make, and tests made to check the effect of such errors and ensure that they do not result
in incorrect actions or bad data being stored in the database.

4.3.2. System Testing

This is where the system is checked whether it has met the user requirements and performs as per
expectations. The following are the tests to be used. On completion of the whole system, each of
it is tested to ensure no errors have been introduced. The system is tested with a realistic amount
of test data; although the researcher is not expected to spend days typing in hundreds of records,
the system should be tested with about 50 records in each of the main tables.

4.3.2.1. Recovery Testing:

Recovery testing can be carried out to determine what happens, for example if there is a power
failure in the middle of data entry. Is the whole database corrupted?

4.3.2.2. Acceptance Testing

The user is invited to test the system to ensure that it fulfills the stated objectives. If possible the
researcher should observe this testing and not stop the user from mistakes. The system should
cope with unexpected user behaviour.

4.3.2.3. User Acceptance testing

This is testing of the system by the user department after the system has passed the systems test

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4.3.3. Unit testing
After the parts of the system are completed they are first tested. All the new hardware,
procedural manuals and all system interfaces must be tested to ensure that they meet the required
standards.

4.4. Test Data

The purpose of test data is to verify and make sure that the system is operating well and
according to the standards set. It involves checking the new system if it is working correctly. It is
tested in modules to establish if there is any problem in any module. This is whereby each
module is tested on its own. While testing entries should be inputted as they are so as to be
acceptable in the database else errors will occur. As an example, if customer’s Id should be in
numbers so the field should not accept text.

4.5. File Conversion

The analyst changes the existing files into a form where it can be used by the new system. The
procedure is as follows; the analyst first record the file data then Transcribe the documents to
suitable media and Verifies data to ensure it is error free

4.6. Control
Control measures to be put in place for the system is; Password where the user is required to
enter his/her password to log in. It is only to authorize users.
The antivirus software should be used to clean up the viruses harmful to the application. Physical
security such as keeping the system in a safe room- Ensure that there are firm windows and
Doors and guarding the place.

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4.7 Physical Design:
Home Interface Testing

Figure 4.0: Shows the home user interface.

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Ordering User Interface Testing

Figure 4.1:
Shows the bottom dress ordering user interface.

Admin interface testing

Figure 4.2: Shows the admin login interface.

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 The admin interface above, validates and ensures the authorized administrator logs in.
after login, the administrator can view orders made, update finished clothes or remove a
user from database.

Admin update interface testing

Figure 4.3:
Shows the admin update interface.

Enables admin to update the status details of the garment in the finished table so as to enable the
customer search and retrieve his/her clothe. The customer searches from the home page.

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Interface to view finished dress

Figure 4.4: Shows interface for customer to view his/her dress.

This interface enables the customer to view his/her dress by searching from the home page using
the customer id. If the clothe is finished, the customer sees it and can go to collect else he/she is
asked to kindly check again.

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CHAPTER FIVE: SUMMARY, LIMITATION, CONCLUSION AND
RECOMMENDATIONS

5.0 Introduction
This chapter describes the objectives of the system stipulated in earlier chapter, limitation of the
system, conclusion and recommendation of the system.

5.1 Summary
As discussed in the previous chapters the main problem addressed was dealing with online
tailoring management. It is the above situation that drove us to techniques of developing this
Online Tailoring Management System to enable users handle details of their clothes efficiently
and effectively. The project has implemented Most of the objectives stipulated in earlier
chapters. The online tailoring management system offers a number of benefits to the user and can
capture data, store, and view, add and delete the records entered.
It also provides information to the customer about the fabrics to be used, quantity in terms of
pairs, urgency and computes the total cost of knitting the garment.

5.2 Limitations
Problems Encountered during System Design: Limited time to finish up the work, limited
numbers of computers with the internet in the faculty hence it becomes difficult to download
PHP codes from the internet and inadequate financial support to facilitate the project.
It’s as a result of time factor also that limited the development and incorporation of online
payment capabilities, however, the system displays relevant information about the cost of
knitting a specific garment ordered depending on the fabric chosen, material used, quantity
required and the urgency at which it’s required.

5.3 Conclusions
The core reason for the establishment of a tailoring management system is to enable the
customers and administrators in a convenient, fair and timely manner of interaction. Therefore
the IT used by whoever uses the system should support the core objective of the system if it is to
remain relevant. A lot still needs to be done in the IT department in order to make available

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technology effective. This may involve training of the staffs on how to enter right and relevant
data into the system and the management to keep updating the hardware and software
requirements of the system. IT and computer systems need to be kept being upgraded as more
and more IT facilities software are introduced in today’s IT market.
The researcher acknowledges the fact that this system does not handle all staffs the tailor shops
have like the asset section and staff members in the tailor shop. The researcher therefore suggests
that for further research into building a system that captures all fields as pertains the tailor shop.

5.4 Recommendations
Training of all the members of the staff in the tailor shops to get accustomed to the system will
be a priority. This being a new system, some members of the staffs’ management will get
threatened that the computerized tailoring management system will replace their jobs. I would
recommend that management of the tailor shops educates the staff on how this system will
operate and how it will supplement their efforts i.e. customers will only visit them during clothes
collection. For the efficiency of the system, users of the need to be thoroughly educated about the
operations of the system especially on how to register, give their details, make orders and on how
to check on their dress status. They should also know how to login using username and password
which should be kept confidential.
Access to the server room should be physically guarded against unauthorized person; the server
room should be dust free and fully protected with an air conditioner of 1100BTU to prevent the
server from over-heating. Backup media like External hard disks, CDs, Diskettes and Flush disks
can be used for backups and storage of data.

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REFERENCES:

Paula Deitz (25 August 1996). "Savile Row's Ambassador to the Court of Kings".The New
York Times.Retrieved 9 January 2009.

Dunn, Bill (14 April 2003). "The Battle for Savile Row".BusinessWeek.Retrieved 9 January
2009.

Cooper, H. (1998). Synthesizing Research: A Guide for literature Reviews

Norton, Kate (31 October 2006). "Savile Row Never Goes Out of Style".
BusinessWeek.Retrieved 9 January 2009.

"Hardy Amies UK stores to close following sale to Fung Capital". Retail Week. 2008-11-11.
Retrieved 2009-10-08.

Piet Schreuders, Adam Smith, Mark Lewisohn (30 Jun 2008). Beatles London: The Ultimate
Guide to Over 400 Beatles Sites in and Around London. Anova Books.pp. 53.

U.S. Bureau of Labor Statistics (BLS),

http://degreedirectory.org/articles/Tailor_How_to_Become_a_Professional_Tailor_in_5_Ste
ps.html

Tailoring software (For ladies/gents tailoring shop) - www.assersoft.com

http://www.thereporterethiopia.com/Society/the-promising-tailor-industry.html

George Shaw (2001) retrieved 13 February 2012, from

http://www.askmen.com/fashion/keywords/tailored-clothes.html

Custom tailors and designers association (2012), http://www.gaebler.com/Opening-a-Tailor-

Shop.htm

Gieves & Hawkes on No. 1 Savile Row - http://en.wikipedia.org/wiki/Bespoke

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http://www.bbc.co.uk/britishstylegenius/content/21811.shtml

http://lotro-wiki.com/index.php/Tailor

Lancaster (2013) Tailors in UK; http://www.ewhworkshop.biz

www.answers.com/topic/tailor

The Bespeaker’s Guide to Tailored Clothing for Women-01 January 2010

Vintage-style clothing website ModCloth Inc. “It used to be about search -- that was Amazon

Tom Giles at [email protected] - http://www.bloomberg.com/news/2012-08-08/e-

tailor-startups-challenge-amazon-in-200-billion-market.html

Tender Tailor System, modified 2010 -

http://www.tendertailor.com/WhyTendingSystem.htm

Day, Peter (2003-04-29). "How secret agent Hardy Amies stayed in Vogue during the war".
London: The Telegraph. Retrieved 2009-10-09.

Margaret - Head of Tailoring School Uganda, (2011).

http://www.stfrancisuganda.org/Tailoring%20School.htm

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APPENDICES

APPENDIX A: Cost And Material Estimates

ITEMS QUATITY PRICE(Kshs)
Computer 1 50 000
Processor: core2dual
3GB RAM
500 HDD
External back up (disks) – @ 500 GB 2 16 000
Research and internet costs 2 000
Printing and photocopying 3 000
Stationary 3 000
Transport 4 000

Labour costs 5 000

TOTAL 83 000

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APPENDIX B: ACTIVITY SCHEDULE

Week Tasks/ Activities Role of stage

1,2 Project idea Generation of the system the i wants to develop
3-6 Proposal Writing Writing the proposal from the information
gathered
7 Submission and presentation Presentation the proposal to the management and
submits the final copy later.
8-10 Feasibility study Gathering of the requirements from the
customers/users to help develop the system.
11 System analysis Analyses of the data collected and the
requirements.
12 System Design Designing of the system, both the logical and
physical design of the system.
13-15 System Coding and testing This will involve developing of the codes which
will make the system operate and work
accordingly.
Testing is done to see that the system is giving the
required outputs when given certain inputs.
16 System Implementation This involves system installation and the website
hosting.
17 System Documentation and This involves coming up with the user manual
user manual that will help the customer and other system users
to use the system and also the documentation.

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 APPENDIX C: GANTT CHART
Gantt chart

N Activity DURATION IN WEEKS:

o
1st 2n 3r 4t 5t 6t 7t 8t 9t 10t 11t 12t 13t 14t 15t 16t 17t 18t
d d h h h h h h h h h h h h h h h

1 Proposal

2 Field Study

3 Analysis

4 Database
Design
5 Interface
Design
6 Coding and
Testing
7 System
testing &
Integration
8 Documentat
ion

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APPENDIX D: SAMPLE CODES:
<?php
include("heading.php");
?>
<html>
<head>
<title>Admin</title>
<link href="css/design.css" rel="stylesheet" type="text/css" />
<style type="text/css">
#loginform {
border: 2px solid #600;
background:-color: #FFC;
width: 280px
}
#loginform form {
margin: 5px;
}
label {
display: block;
width: 90px;
float: left;
clear: both;
}
label, input {
margin-bottom: 4px;
}
</style>
</head>
<body>
<div id="wrapper">

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<h1>Welcome To Admin Page</h1>
<h3>Pleaser enter admin username!</h3>
<div id="loginform">
<form method="post" action="checklogin.php" name="form1" >
<label for="username">Username:</label>
<input type="text" name="username" id="username" /><br/>
<label for="password">Password:</label>
<input type="password" name="password" id="password" /><br/>
<input type="submit" name="submit" value="Login"/>
</form>
<!-- end div#welcome -->

</div>
<!-- end div#content -->
<div id="sidebar">

</ul>
</div>
<div style="clear: both; height: 1px"></div>
</div>

</div>

</body>
</html>

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