Docu47591 PDF

EMC® Symmetrix®
VMAX® Family with Enginuity

Product Guide
Symmetrix VMAX® 10K (SN xxx987xxxx), VMAX® 20K, VMAX® 40K
Rev 02
Copyright © 2013 EMC Corporation. All rights reserved. Published in the USA.
Published October, 2013
EMC believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
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respective owners.
For the most up-to-date regulatory document for your product line, go to EMC Online Support.
2 EMC Symmetrix VMAX Family with Enginuity Product Guide

CONTENTS
Preface
Audience............................................................................................... 11
Related documentation ......................................................................... 11
Chapter 1 Symmetrix VMAX Family Overview

Symmetrix VMAX family comparison............................................................ 16
VMAX 10K ............................................................................................. 17
VMAX 10K File ....................................................................................... 17
VMAX 20K ............................................................................................. 17
VMAX 40K ............................................................................................. 18
eLicensing .................................................................................................. 18
System capacities ....................................................................................... 19
VMAX 10K ............................................................................................. 19
VMAX 20K ............................................................................................. 20
VMAX 40K ............................................................................................. 20
Host and External Connectivity .................................................................... 21
Usable system ports.............................................................................. 21
VMAX 10K host port configurations ....................................................... 21
VMAX 20K and 40K host port configurations ......................................... 22
External connections................................................................................... 24
Chapter 2 Symmetrix VMAX Architecture

The Engine .................................................................................................. 25
Engine redundancy ............................................................................... 25
VMAX 20K and VMAX 40K power subsystem.......................................... 25
VMAX 10K power subsystem ................................................................. 26
Physical memory ................................................................................... 26
Back-end connections........................................................................... 26
Environmental monitoring ..................................................................... 26
The Virtual Matrix Architecture .................................................................... 26
Disk array enclosures .................................................................................. 27
Monitoring and control.......................................................................... 27
The Service Processor ................................................................................. 28
Environmental monitoring ..................................................................... 28
Supported disk drives ................................................................................. 28
Flash drives........................................................................................... 29
Fibre Channel drives.............................................................................. 29
Serial Attached SCSI drives ................................................................... 29
Serial Advanced Technology Attachment II drives .................................. 30
eMLC Enterprise Flash Drives (EFD)........................................................ 30
EMC Symmetrix VMAX Family with Enginuity Product Guide 3

Contents
Chapter 3 Enginuity Operating Environment

Auto-provisioning Groups............................................................................ 32
Dynamic configuration changes................................................................... 33
Concurrent configuration changes ............................................................... 33
Virtual Provisioning ..................................................................................... 33
VP compression .................................................................................... 34
Thin devices.......................................................................................... 34
Data devices ......................................................................................... 34
Thin pool............................................................................................... 34
Virtual Provisioning pool rebalancing .......................................................... 35
Space reclamation ................................................................................ 36
Zero space reclamation ......................................................................... 36
Support for draining of data devices...................................................... 36
Fully Automated Storage Tiering .................................................................. 37
FAST configuration ................................................................................ 38
Fully Automated Storage Tiering for Virtual Pools......................................... 39
Thin tiers............................................................................................... 40
Cascaded storage groups ...................................................................... 41
FAST VP configuration ........................................................................... 41
Allocation by policy ............................................................................... 42
SRDF coordination................................................................................. 42
FAST VP for FTS...................................................................................... 43
FAST VP compression ............................................................................ 43
Enhanced Virtual LUN technology................................................................ 43
Configuration considerations ................................................................ 44
Virtual LUN Virtual Pool (VP) mobility........................................................... 44
Direct sparing ............................................................................................. 44
Permanent sparing...................................................................................... 45
Permanent sparing example.................................................................. 45
Configuration considerations ................................................................ 46
Full spare coverage ..................................................................................... 47
Data replication and Recovery software ....................................................... 47
Symmetrix Remote Data Facility ............................................................ 48
TimeFinder ............................................................................................ 48
TimeFinder VP Snap .............................................................................. 49
RecoverPoint......................................................................................... 49
SRDF and RecoverPoint ......................................................................... 52
Performance considerations........................................................................ 52
Performance planning considerations ................................................... 52
Dynamic Cache Partitioning................................................................... 53
Symmetrix Priority Controls ................................................................... 53
Host I/O limits....................................................................................... 54
Cache performance ..................................................................................... 54
Disk optimization........................................................................................ 55
Dynamic Mirror Service Policy................................................................ 55
Rotational positioning ordering ............................................................. 55
100 percent fast writes.......................................................................... 55
Tiered storage optimization......................................................................... 56
EMC XtremSW Cache ................................................................................... 56

Contents
Chapter 4 Open Systems and Mainframe Support

Mainframe support on VMAX 20K and VMAX 40K ........................................ 57
FICON configuration .............................................................................. 58
IBM 2107 support ................................................................................. 58
IBM i 512-byte D910 support ................................................................ 58
Logical control unit capacities ............................................................... 58
Disk drive emulations ........................................................................... 59
Cascading configurations...................................................................... 59
Error reporting to the Mainframe host.......................................................... 59
SIM Severity Reporting ................................................................................ 60
Environmental errors (Enginuity 5874 and 5875)................................... 61
Environmental errors (Enginuity 5876) .................................................. 64
Operator messages ............................................................................... 66
Open systems support on VMAX 10K, 20K, and 40K.................................... 67
Open systems intermix configurations................................................... 67
Chapter 5 Data Integrity and Protection

Data Integrity Checking ............................................................................... 69
Physical memory error correction and error verification ......................... 69
Block CRC ............................................................................................. 69
Drive integrity monitoring and correction..................................................... 70
RAID options ............................................................................................... 70
Vaulting ...................................................................................................... 71
The vault operation ............................................................................... 71
Vault configuration considerations........................................................ 72
Chapter 6 Data Migration Tools

Federated Tiered Storage ............................................................................ 73
eDisks................................................................................................... 75
Modes of operation ............................................................................... 75
Federated Live Migration ............................................................................. 76
Open Replicator for Symmetrix .................................................................... 76
Open Migrator/Live Migration ..................................................................... 77
PowerPath Migration Enabler ...................................................................... 77
SRDF/Data Mobility..................................................................................... 77
Unisphere for VMAX .................................................................................... 78
Chapter 7 Storage management tools

Unisphere for VMAX .............................................................................. 80
EMC z/OS Storage Manager .................................................................. 80
EMC ControlCenter and ProSphere ........................................................ 80
Solutions Enabler SYMCLI ..................................................................... 81
SMI-S Provider ...................................................................................... 81
Mainframe Enablers .............................................................................. 81
EMC Virtual Storage Integrator............................................................... 82
Geographically Dispersed Disaster Restart ............................................ 82

Contents
Chapter 8 Security
Audit logs ................................................................................................... 85
Symmetrix audit log .............................................................................. 85
Audit Integration with RSA enVision ............................................................ 86
RSA enVision configuration considerations ........................................... 86
Data erasure ............................................................................................... 86
IPv6 and IPsec support ............................................................................... 87
Symmetrix Access Controls.......................................................................... 87
Symmetrix Data at Rest Encryption .............................................................. 88
External Enterprise Key Manager ........................................................... 88
Symmetrix Service Credential, Secured by RSA ............................................ 89
User authorization controls ......................................................................... 90

FIGURES
Title Page
1 Auto-provisioning Groups............................................................................................ 32
2 Thin pool (balanced) ................................................................................................... 35
3 Thin pool (unbalanced) ............................................................................................... 35
4 Thin pool (rebalanced) ................................................................................................ 36
5 FAST configuration example ........................................................................................ 39
6 FAST VP Configuration example ................................................................................... 42
7 The permanent sparing process .................................................................................. 46
8 RecoverPoint configurations........................................................................................ 50
9 z/OS IEA480E service alert error message format (AC power failure)............................ 66
10 z/OS IEA480E service alert error message format (mirror-1 volume in “not ready” state) ...
66
11 z/OS IEA480E service alert error message format (mirror-2 resynchronization) ............ 66
12 z/OS IEA480E service alert error message format (mirror-1 resynchronization) ............ 67
13 FTS configuration - fabric............................................................................................. 74
14 FTS configuration - arbitrated loops ............................................................................. 75

Figures

TABLES
Title Page
1 Document Change History ........................................................................................... 14

2 Comparison of Symmetrix VMAX systems .................................................................... 16
3 VMAX 10K system capacities....................................................................................... 19
6 Front End I/O module for host connectivity per engine................................................. 21
7 Symmetrix VMAX 10K typical and mixed configurations............................................... 21
8 Symmetrix VMAX 20K and 40K typical and mixed configurations ................................. 22
9 Specifications - per engine .......................................................................................... 25
10 Supported disk drives ................................................................................................. 28
11 FAST version differences ............................................................................................. 37
12 Logical control unit maximums.................................................................................... 58
13 SIM severity alerts....................................................................................................... 60
14 Environmental Errors Reported as SIM messages ........................................................ 61
15 Environmental errors reported as SIM messages ......................................................... 64
16 RAID options ............................................................................................................... 70
17 Space dedication ........................................................................................................ 72

Tableses

PREFACE
As part of an effort to improve its product lines, EMC periodically releases revisions of its
software and hardware. Therefore, some functions described in this document might not
be supported by all versions of the software or hardware currently in use. The product
release notes provide the most up-to-date information on product features.
Contact your EMC representative if a product does not function properly or does not
function as described in this document.
Note: This document was accurate at publication time. New versions of this document
might be released on EMC Online Support https://support.EMC.com. Check to ensure that
you are using the latest version of this document.
Audience
This manual provides information about EMC® Symmetrix® VMAX® 10K (SN xxx987xxxx),
VMAX® 20K, and VMAX® 40K systems running Enginuity™ operating environment. This
document is intended for use by customers or EMC representatives who wish to
understand the offerings for Symmetrix systems.
Note: The VMAX® 10K (SN xxx987xxxx) is referred to in the rest of the guide as VMAX 10K.
Related documentation
The following documentation portfolios contain documents related to the hardware
platform and manuals needed to manage your Symmetrix software and storage system
configuration. Also listed are documents for external components which interact with your
Symmetrix system.
General platform documentation

◆ EMC Symmetrix VMAX Family Documentation Set — Contains the hardware platform
product guide, the physical planning guide, TimeFinder product guide, SRDF product
guide, and the Front-end port layout diagrams for the Symmetrix VMAX Family (10K,
20K, and 40K).
◆ EMC Symmetrix System Viewer for Desktop and iPad® — Illustrates VMAX 10K, VMAX
20K, and VMAX 40K system hardware, incrementally scalable system configurations,
and available host connectivity offered for Symmetrix systems.
General host software and Mainframe documentation

◆ EMC Solutions Enabler x.x Complete Documentation Set — Contains all the product
guides and installation manuals needed to manage your Symmetrix using the
Solutions Enabler SYMCLI mechanisms.
◆ Mainframe Enablers Vx.x Complete Documentation Set — Contains all the product
guides needed to manage your Symmetrix using the Mainframe Enablers software.

Preface
RecoverPoint
◆ RecoverPoint x.x Documentation Set — Contains the RecoverPoint documentation set,
including: Release Notes, Administrator's Guide, CLI Reference Guide, Security
Configuration Guide, Glossary of Terms, Deployment Manager Product Guide, and
Deployment Manager Release Notes.
◆ EMC® RecoverPoint Deploying with Symmetrix Arrays and Splitter Technical Notes —
Provides information, required procedures, and best practices for deploying
RecoverPoint with Symmetrix arrays and splitter.
Unisphere for VMAX

◆ Unisphere for VMAX Online Help — Explains how to use EMC Unisphere for VMAX for
storage system configuration, management, and monitoring. This is the stand-alone
help file.
◆ Unisphere for VMAX Release Notes — Describe the contents of your kit and how to
prepare for an installation. These release notes identify any known functionality
restrictions and performance issues that may exist with the current version and your
specific storage environment.
◆ Unisphere for VMAX Installation Guide — Provides installation instructions for EMC
Unisphere for VMAX.
Typographical conventions
EMC uses the following type style conventions in this guide.
Normal font In running text:
• Interface elements (for example, button names, dialog box names)
outside of procedures
• Items that user selects outside of procedures
• Java classes and interface names
• Names of resources, attributes, pools, Boolean expressions, buttons,
DQL statements, keywords, clauses, environment variables, filenames,
functions, menu names, utilities
• Pathnames, URLs, filenames, directory names, computer names, links,
groups, service keys, file systems, environment variables, notifications
Bold In procedures:
• Names of dialog boxes, buttons, icons, menus, fields
• Selections from the user interface, including menu items and field
entries
• Key names
• Window names
In running text:
• Command names, daemons, options, programs, processes,
notifications, system calls, man pages, services, applications, utilities,
kernels
Italic Used for:
• Full publications titles referenced in text
• Unique word usage in text

Preface
Where to get help

EMC support, product, and licensing information can be obtained on the EMC Online
Support site as described next.
Note: To open a service request through the EMC Online Support site, you must have a
valid support agreement. Contact your EMC sales representative for details about
obtaining a valid support agreement or to answer any questions about your account.
Product information
For documentation, release notes, software updates, or for information about EMC
products, licensing, and service, go to EMC Online Support (registration required) at:
http://support.EMC.com
Technical support
EMC offers a variety of support options.
Support by Product — EMC offers consolidated, product-specific information on the Web
at:
https://support.EMC.com/products
The Support by Product web pages offer quick links to Documentation, White Papers,
Advisories (such as frequently used Knowledgebase articles), and Downloads, as well as
more dynamic content, such as presentations, discussion, relevant Customer Support
Forum entries, and a link to EMC Live Chat.
EMC Live Chat — Open a Chat or instant message session with an EMC Customer Engineer
(CE).
eLicensing support
To activate your entitlements and obtain your Symmetrix license files, visit the Service
Center on http://support.EMC.com, as directed on your License Authorization Code (LAC)
letter e-mailed to you.
For help with missing or incorrect entitlements after activation (that is, expected
functionality remains unavailable because it is not licensed), contact your EMC Account
Representative or Authorized Reseller.
For help with any errors applying license files through Solutions Enabler, contact the EMC
Customer Support Center.
If you are missing a LAC letter, or require further instructions on activating your licenses
through the Online Support site, contact EMC's worldwide Licensing team at
licensing@emc.com or call:
◆ North America, Latin America, APJK, Australia, New Zealand: SVC4EMC
(800-782-4362) and follow the voice prompts.
◆ EMEA: +353 (0) 21 4879862 and follow the voice prompts.

Preface
Your comments
Your suggestions will help us continue to improve the accuracy, organization, and overall
quality of the user publications. Send your opinions of this document to:
techpubcomments@emc.com
Document Change History

Table 1 on page 14 provides a description of document changes based on the operating
environment release. The EMC® Symmetrix® VMAX® Family Arrays with Enginuity™
Operating Environment Release Notes contain supplemental information about release
features.
Table 1 Document Change History
Version Description Enginuity Operating System
01 Initial release of combined Symmetrix VMAX 10K, 20K and 40K systems 5876 to 5876 Q2 2013 SR
running Enginuity Operating System.
02 Addition of VMAX 10K File and 16 Gb/s Front End I/O module. 5876 to 5876 Q2 2013 SR

CHAPTER 1
Symmetrix VMAX Family Overview
The EMC® VMAX® Family of enterprise storage systems offers the world's most
comprehensive range of storage solutions for enterprises of all sizes. The VMAX family
includes:
◆ The EMC® Symmetrix® VMAX® 10K scales from a single VMAX 10K engine in one
system bay with no storage bays to a four VMAX 10K engines in four system bays and
two additional storage bays. The high density configuration supports only four system
bays.
◆ The EMC® Symmetrix® VMAX® 20K scales from a single VMAX 20K engine system with
one standard storage bay to a large eight engine system with a maximum of ten
standard storage bays for standard configurations and a maximum of one system bay
and eight high density storage bays for high density configurations.
◆ The EMC® Symmetrix® VMAX® 40K scales from one to eight VMAX 40K engines with
one system bay and up to ten standard storage bays for standard configurations and a
maximum configuration of one system bay and eight high density storage bays for
high density configurations. The VMAX 40K also offers the ability to mix standard and
high density drives within a system.
This chapter introduces the EMC Symmetrix VMAX 10K, VMAX 20K, and VMAX 40K systems
with Enginuity™ operating environment.
◆ Symmetrix VMAX family comparison........................................................................ 16
◆ eLicensing .............................................................................................................. 18
◆ System capacities ................................................................................................... 19
◆ Host and External Connectivity ................................................................................ 21
◆ External connections............................................................................................... 24
Symmetrix VMAX Family Overview 15

Symmetrix VMAX family comparison

When planning the installation site for your Symmetrix system, meet with your EMC
Systems Engineer and EMC Customer Engineer to complete the installation planning task
sheet and the presite survey. All physical planning details are shown and described in the
EMC Symmetrix VMAX Family Physical Planning Guide.
For full descriptions of the components and available system configurations, use the EMC
Symmetrix System Viewer for Desktop and iPad® available on EMC Online Support. The
system viewer illustrates the system hardware, incrementally scalable system
configurations, and available host connectivity offered for Symmetrix systems.
Table 2 Comparison of Symmetrix VMAX systems
Feature VMAX 10K VMAX 20K VMAX 40K
Architecture • VMAX 10K Engine • VMAX 20K Engine • VMAX 40K Engine
• Dual Virtual Matrix Architecture • Dual Virtual Matrix Architecture • Quad Virtual Matrix Architecture
• Remote support • Remote support • Remote support
Connectivity FC, 16 Gb FC, 1GbE, 10GbE, 10 FC, FICON, 1GbE, 10GbE, 10 Gb/s, FC, 16 Gb FC, FICON, 1GbE, 10GbE,
Gb/s, FCoE, iSCSI FCoE, iSCSI 10 Gb/s, FCoE, iSCSI
Dispersion Up to 32 feet (10 meters) N/A Up to 82 feet (25 meters)
Drives 1,560 3,200

(Maximum)
Front-end ports 64 128
Hardware System securing kits, Topside cable System securing kits, Symmetrix silencer, Topside cable routing kit
options routing kit
Power Single-phase Single-phase or Three-phase
Open Systems Yes

support
Mainframe No Yes
support
IBM i IBM i 512-byte D910 IBM i 512-byte D910, IBM 2107
Protocols IPsec (1 Gb/s I/O modules) for SRDF or iSCSI
Federated Live Migration, Federated Tiered Storage, EMC Open Replicator, EMC Open Migrator/LM, PowerPath,
Data Migration PowerPath Migration Enabler, PowerPath SE
Local TimeFinder, RecoverPoint

Replication
Remote SRDF, RecoverPoint

Replication
Management Solutions Enabler, Unisphere for MainFrame Enabler, Solutions Enabler, Unisphere for VMAX
tools VMAX
RAID protections RAID 1, RAID 5 (3+1), RAID 5 (7+1), RAID 1, RAID 5 (3+1), RAID 5 (7+1), RAID 6 (6+2), RAID 6 (14+2), RAID 10
RAID 6 (6+2), RAID 6 (14+2)
Security Audit Logs, Data Erasure, IPsec security features, Symmetrix Access Controls, Symmetrix Data at Rest Encryption,
Symmetrix Service Credential, Secure by RSA, User Authorization Controls

VMAX 10K
The EMC Symmetrix VMAX 10K with Enginuity is a multi-controller, scale-out architecture
with consolidation and efficiency for the enterprise that can non-disruptively scale from
one to four VMAX 10K Engines. The maximum standard configuration consists of four
system bays and two storage bays while the maximum high density configuration consists
of four system bays only.
Symmetrix VMAX 10K systems are available with standard 3.5” drives or high-density 2.5”
mixed within a storage bay.
Symmetrix VMAX 10K dispersed system bays allow a single VMAX 10K to be separated
across two locations by up to 32 feet 10 inches (10 meters) enabling deployment in dense
data center environments where floor loading and other physical limitations and
obstructions would otherwise limit configurations.
Note: Depending on your geographical area, the VMAX 10K may support different
hardware configurations. Contact your EMC representative for more information.
3rd party racking

The Symmetrix VMAX 10K system supports the installation of EMC components into a
customer-supplied rack that conforms to the National Electrical Manufacturers
Association (NEMA) standard for 19-inch cabinets allowing an installation into a standard
rack that conforms to your existing computer room and infrastructure.
Components that are installed in a customer rack are shipped in a fully tested EMC system
or storage bay (shipping rack), and are installed by EMC support personnel.
VMAX 10K File

The VMAX 10K File is a solution that provides block and file system storage in a single
VMAX 10K storage array. The array includes additional hardware to support file-level
access (data movers and control stations) and pre-installed storage management
software.
The block storage (Unisphere for VMAX) and the file system (Unisphere) management
software are linked using the context sensitive “Link & Launch” feature.
VMAX 20K
The EMC Symmetrix VMAX 20K with Enginuity is a distributed multi-engine storage system
that can non-disruptively scale from one to eight VMAX 20K Engines. The maximum
standard configuration consists of one system bay and ten storage bays while the
maximum high density configuration consists of one system bay and eight storage bays
with both configurations allowing for the integration of either standard 3.5” drives or
high-density 2.5” drives for space or power constrained data centers.
With Enginuity 5876 Q1 2013 SR, the VMAX 20K supports the ability to mix standard and
high density drives within a system.
Symmetrix VMAX family comparison 17

VMAX 40K
The EMC Symmetrix VMAX 40K with Enginuity is a distributed multi-engine storage system
that can non-disruptively scale from one to eight VMAX 40K Engines. The maximum
standard configuration consists of one system bay and ten standard storage bays while
the maximum high density configuration consists of one system bay and eight high
density storage bays with both configurations allowing for the integration of either
standard 3.5” drives or high-density 2.5” drives.
With Enginuity 5876 Q4 2012 SR, the VMAX 40K supports the ability to mix standard and
high density drives within a system but not within the same storage bay
Symmetrix VMAX 40K dispersed system bays allow a single VMAX 40K to be separated
across two locations by up to 82 feet (25 meters) enabling deployment in dense data
center environments where floor loading and other physical limitations and obstructions
would otherwise limit configurations.
eLicensing
Each Symmetrix system requires a license file that is installed during system installation.
The license file contains all the licensed entitlements purchased for the systems, as well
as entitled capacity associated with those entitlements. A License Activation Code (LAC) is
created and sent as part of the ordering and shipping process.
Once the installation is complete, licensed entitlements can be viewed, managed or
activated by using the Unisphere for VMAX, Solutions Enabler CLI, or Mainframe Enabler
CLI.

System capacities
Symmetrix VMAX systems are expanded by adding engines, disk array enclosures, and
physical memory.
VMAX 10K
Table 3 on page 19 provides VMAX 10K system capacity details.
Table 3 VMAX 10K system capacities
Standard 3.5" Dense 2.5" 3.5” and 2.5”a
FC
Back End Min Min Max Max Max Max Max Max
Engines Ports Drivesb TBuc Drives TBud Drives TBuc Drives TBuc
1 16 24 2.8 240 579.0 300 248.1 360 392.9
2 32 44 5.7 480 1199.4 600 496.3 760 730.7
3 48 64 8.6 720 1489.0 900 758.3 1160 1068.5
4 64 84 11.5 960 1489.0 1200 1006.4 1560 1406.3

a. Calculations are based on either 1 TB (dense) drives or 3 TB (standard) drives RAID 6 (14+2).
b. Drive quantities include minimum number of required spares; spare drives do not contribute to usable capacity.
c. Calculations are based on 80 mirrored drives. (RAID 1).
d. Mixed drive configurations must have a minimum quantity of four 3.5” DAEs. The maximum drive count is achieved with a
quantity of four 3.5” DAEs and 60 2.5” DAEs. The maximum usable capacities shown are based on this unique
configuration.
System capacities 19
VMAX 20K
Extended
Standard 3.5” Dense 2.5” Drive
FC Back Min
Engines End Ports Drivesa Min TBub Max Drives Max TBuc Max Drives Max TBuc Max TBuc
1 16 48 2.8 240 579.0 400 330.8 n/a
2 32 88 5.7 480 1199.4 800 675.5 2026.7
3 48 128 8.6 720 1819.9 1200 1006.4 2026.7
4 64 168 11.4 960 2026.7 1600 1351.1 2026.7
5 80 272 14.3 1320 2026.7 2000 1682.0 n/a
6 96 248 17.2 1680 2026.7 2400 2026.7 n/a
7 112 418 20.0 2040 2026.7 2800 2026.7 n/a
8 128 328 22.9 2400 2026.7 3200 2026.7 n/a

a. Drive quantities include minimum number of required spares; spare drives do not contribute to usable capacity.
b. Calculations are based on 146 mirrored drives, (RAID 1).
c. Calculations are based on 1 TB or 3 TB drives RAID 5 (7+1).
VMAX 40K
Standard 3.5" Dense 2.5"
FC Back End
Engines Ports Min Drivesa Min TBub Max Drives Max TBuc Max Drives Max TBuc
1 16 48 5.7 240 579.0 400 330.8
2 32 88 11.5 480 1199.4 800 675.5
3 48 128 17.2 720 1819.9 1200 1006.4
4 64 168 23.0 960 2398.9 1600 1351.1
5 80 272 38.0 1320 3329.6 2000 1682.0
6 96 248 34.5 1680 3874.6 2400 2026.7
7 112 418 58.7 2040 3874.6 2800 2357.6
8 128 328 46.1 2400 3874.6 3200 2702.3

a. Drive quantities include minimum number of required spares; spare drives do not contribute to usable capacity.
b. Calculations are based on 300 GB mirrored drives, (RAID 1).
c. Calculations are based on either 1 TB (dense) drives or 3 TB (standard) drives RAID 6 (14+2).

Host and External Connectivity

The Symmetrix systems supports dual connections to the host or server by allowing
multiple connections from a host (direct attached) or a Fibre Channel switch (SAN) to a
Symmetrix system. Multiple connections are distributed across Front End I/O Modules and
engines to ensure uninterrupted access in the event of an I/O failure. A minimum of two
connections per server or SAN is required to provide full redundancy.
Front End I/O modules are ordered in pairs and installed in engine slots 4 and 5. To
provide redundancy, Front End I/O modules connect to alternate directors. Each engine
supports four I/O modules (two pairs).
The EMC Symmetrix VMAX Family Documentation Portfolio provides front-end port layout
diagrams for the Symmetrix VMAX 10K, VMAX 20K and VMAX 40K systems.
Usable system ports

Table 6 on page 21 describes the supported front end I/O modules available for host
connections per engine.
Table 6 Front End I/O module for host connectivity per engine
VMAX 10Ka VMAX 20K VMAX 40K
• FC (up to 8 ports, 16 Gb/s) • FC SRDF (up to 8 ports, 2, 4, 8 Gb/s) • FC (up to 8 ports, 16 Gb/s)
• FC (up to 16 ports, 2, 4, 8 Gb/s) • FC (up to 16 ports, 2, 4, 8 Gb/s) • FC (up to 16 ports, 2, 4, 8 Gb/s)
• FC SRDF (up to 8 ports, 2, 4, 8 Gb/s) • FCoE (up to 8 ports, 10 Gb/s) • FC SRDF (up to 8 ports, 2, 4, 8 Gb/s)
• FCoE (up to 8 ports, 10 Gb/s) • FICON (up to 8 ports, 8 Gb/s) • FCoE (up to 8 ports, 10 Gb/s)
• GbE SRDF (up to 8 ports, 1 Gb/s) • GbE SRDF (up to 8 ports, 1 Gb/s) • FICON (up to 8 ports, 8 Gb/s)
• GbE SRDF (up to 8 ports, 10 Gb/s) • GbE SRDF (up to 8 ports, 10 Gb/s) • GbE SRDF (up to 8 ports, 1 Gb/s)
• iSCSI (up to 8 ports, 1 Gb/s) • iSCSI (up to 8 ports, 1 Gb/s) • GbE SRDF (up to 8 ports, 10 Gb/s)
• iSCSI (up to 8 ports, 10 Gb/s) • iSCSI (up to 8 ports, 10 Gb/s) • iSCSI (up to 8 ports, 1 Gb/s)
• iSCSI (up to 8 ports, 10 Gb/s)
a. The VMAX 10K can support either two or four front end I/O modules depending on your geographical area. Contact your EMC representative
for more information.
VMAX 10K host port configurations

Table 7 on page 21 provide typical and mixed usable host port types by Front End Module
types.
Table 7 Symmetrix VMAX 10K typical and mixed configurations
Hosts Portsa
Total 10 Gb 10 Gb 1 Gb
Module Typesb Ports 16 Gb FC 4 Gb FC 8 Gb FC FCoE iSCSI iSCSI
4 Gb FC 16 16
8 Gb FC 16 16
16 Gb FC 8 8
1 GbE 8 8
Host and External Connectivity 21

Table 7 Symmetrix VMAX 10K typical and mixed configurations
Hosts Portsa
Total 10 Gb 10 Gb 1 Gb
Module Typesb Ports 16 Gb FC 4 Gb FC 8 Gb FC FCoE iSCSI iSCSI
8
10 GbE 8
4 4
8
4 Gb FC/1 GbE 12 8 4
12 8 4
4 Gb FC/ 10 GbE
12 8 4
4 Gb FC/ 8 Gb FC 16 8 8
8 Gb FC/1 GbE 12 8 4
8 Gb FC/ 10 GbE 12 8 4
12 8 4
16 Gb FC/ 1GbE 8 4 4
16 Gb FC/ 10 GbE 8 4 4 4
8 4 4 4
1 GbE /10 GbE 8 4 4
8 4 4
a. Fibre Channel is available with single mode and multimode ports. SRDF is supported over Fibre Channel single mode and
multimode ports.
b. Availability may vary depending on the geographical area. Contact your EMC representative for more information.
VMAX 20K and 40K host port configurations

Table 8 on page 22 provide typical and mixed usable host port types by Front End Module
types.
Table 8 Symmetrix VMAX 20K and 40K typical and mixed configurations
Host Port Typeab SRDFc
Front End Total iSCSI iSCSI FCoE

I/O Module Type Ports FC FICON 1 Gb 10 Gb 10 Gb FC 1 Gb 10 Gb
Typical configurations

16 16
8 Gb FC
14 12 2
12 8 4
16 Gb FCd 8 8
FICON 8 8


8 8
1 GbE
8 6 2
8 4 4
8 8
8 8
10 GbE 8 4 4
8 6 2
8 4 4
Mixed configurations
12 8 4
FC 8 Gb/FICON
10 4 4 2
8 4 4
12 8 4
FC/1 GbE
12 8 2 2
8 4 4
12 8 4
FC/10 GbE
12 8 4
FC 16 Gb/FICONd 8 4 4
FC 16 Gb/1 GbEd 8 4 4
FC 16Gb/10 GbEd 8 4 4 2
FC 16 Gb/1 GbEd 8 4 4
8 4 4
FICON/1 GbE
8 4 2 2
8 4
8 4 4
FICON/10 GbE
8 4 4
Host and External Connectivity 23


8 4 4
iSCSI/1 GbE 8 4
8 4 4
8 4 4
iSCSI/10 GbE 8 4 4
8 4 4
a. FCoE is supported on 10 GbE Front End I/O Modules only. It is not supported on 1 GbE Front End I/O Modules.
b. IPsec is available on 1 GbE Front End I/O Modules.
c. SRDF is supported on both Fibre Channel (8 Gb) and Ethernet Front End I/O Modules.
d. Supported in VMAX 40K only.
External connections
Symmetrix systems support Federated Tiered Storage (FTS) which provides the ability to
attach external storage to a Symmetrix system through Fibre Channel Front End I/O
modules and ports. FTS requires Enginuity emulation type (DX). DX emulations are
configured in pairs, with each DX emulation associated to two front-end ports, thus
consuming four front-end ports per DX pairs. DX emulations are back-end connections and
are not used to connect to hosts. “Federated Tiered Storage” on page 73 outlines how FTS
works.
Note: FTS is only supported on 8 Gb Fibre Channel I/O modules.
The EMC Symmetrix VMAX Family Documentation Portfolio provides front-end port layout
diagrams outlining FTS and DX emulation information.

CHAPTER 2
Symmetrix VMAX Architecture
The Symmetrix VMAX architecture provides a storage subsystem that can scale beyond the
confines of a single system footprint. The core element of the VMAX architecture is the
Symmetrix VMAX 10K, VMAX 20K, or VMAX 40K Engine, which includes high-availability
(HA) directors with either Dual or Quad Virtual Matrix™ Architecture.
This chapter discusses the VMAX architecture. Topics include:
◆ The Engine .............................................................................................................. 25
◆ The Virtual Matrix Architecture ................................................................................ 26
◆ Disk array enclosures .............................................................................................. 27
◆ The Service Processor ............................................................................................. 28
◆ Supported disk drives ............................................................................................. 28
The Engine
The Symmetrix VMAX 10K, VMAX 20K, or VMAX 40K engine is a system bay component
that provides physical memory, back-end connectivity, front-end host connectivity, and
connectivity to other engines. The engine contains two integrated, highly-available
Symmetrix directors. Each Symmetrix director contains a CPU complex, protected global
memory, and dual-interfaces to either a Dual or Quad Virtual Matrix Architecture™.
Table 9 lists the details per engine supported in each Symmetrix system.
Table 9 Specifications - per engine
System Intel® XEON® processor Physical memory per engine
VMAX 10Ka Two six-core 2.8 GHz Intel XEON processors 24, 96 or 128 GB (512 GB maximum)
VMAX 20K Four quad-core 2.33 GHz Intel XEON processors 32, 64, or 128 GB (1 TB maximum)
VMAX 40K Four six-core 2.8 GHz Intel XEON processor 48, 96, 192 or 256 GB (2 TB maximum)
a. Depending on your geographical area, the VMAX 10K may support different hardware configurations. Contact your EMC
representative for more information.
Engine redundancy
The engines contain redundant management modules which provide environmental
monitoring. The power and cooling subsystems are also redundant allowing for
continuous availability.
VMAX 20K and VMAX 40K power subsystem

For VMAX 20K and 40K, two SPS modules for each engine provide backup power in the
event of an AC power interruption. SPS modules maintain power for two five-minute
periods of AC loss while the Symmetrix system shuts down.
Symmetrix VMAX Architecture 25

VMAX 10K power subsystem

For VMAX 10K, two SPS modules for each engine provide backup power in the event of an
AC power interruption. SPS modules maintain power for two five-minute periods of AC loss
while the system shuts down. A second SPS assembly provides backup power for the vault
drives in each system bay.
Physical memory
Memory is accessible by any director within the system:
◆ If a system has a single engine, physical memory mirrors are internal to the enclosure.
◆ If a system has multiple engines, physical memory mirrors are provided between
enclosures.
Dual write technology is maintained by the system. In the event of a director and memory
failure, data is obtained from the redundant copy.
Back-end connections
Back End I/O Modules provide dual access across directors to each drive. One module
connects to one physical path to the drive and the other connects to a second physical
path. The I/O modules are responsible for moving data between physical memory and the
disks and, as such, are each connected to the physical memory through redundant
internal paths to eliminate any single points of failure.
Environmental monitoring
Under normal conditions, the monitoring and control for each engine is accomplished by
individual Management Modules by using an RS-232 and redundant Ethernet
communications. In the event of an Ethernet failure, the Management Modules use the
alternate Ethernet connection to transmit management traffic between directors to the
Service Processor.
The Virtual Matrix Architecture

Symmetrix systems include a high bandwidth, low-latency Dual or Quad Virtual Matrix
Architecture that allows engines to communicate with each other. The VMAX 10K and
VMAX 20K dual virtual matrix architecture and the VMAX 40K quad virtual matrix
architecture use redundant star topology to connect eight engines via four matrix interface
boards (MIBEs) per system. Each MIBE contains the Matrix Interface Board (MIB) and two
power supply/cooling modules.
Each director in the engine continually monitors the virtual matrix and collects events that
measure performance and provide information for early fault detection and isolation.
System monitoring includes the Ethernet and RS-232 cabling, virtual matrix
communication and hardware components, and link and I/O data errors. Error messaging
between the directors and the virtual matrix, and communication between the virtual
matrix components provide virtual matrix health reporting, fault management, and failover
information in the event of an unrecoverable error condition.

The dual or quad virtual matrix:

◆ Provides connectivity among engines
◆ Ensures fully redundant, fault tolerant connections that allow directors to access
distributed physical memory.
Disk array enclosures

Disk array enclosures (DAEs) are storage modules that contain drives, link control cards
(LCCs), power supplies/ cooling components. Symmetrix systems support either a
standard disk array enclosure or a high density disk array enclosure.
Each disk array enclosure provides redundant connection to two separate directors. One
director connects over one physical path to the disk array enclosure, and the other
connects over a second physical path. The disk array enclosure supports 4 Gb/s back-end
Fibre Channel interface (FC-AL). The dual-loop configuration provides redundancy, port
bypass capability, and disk access at a maximum of 4 Gb/s per loop.
In VMAX 20K and 40K systems, disk array enclosures are contained in one or more storage
bays and are configured and expanded in half bay (eight DAEs) or full bay (sixteen DAEs)
increments.
In VMAX 10K systems, system bays contain a maximum of 10 DAEs in standard and a
maximum of 12 DAEs in high density configurations.
Monitoring and control

Each disk enclosure contains a pair of link control cards (LCC A and B) that provide
redundant connections to the disk. The LCCs monitor the Fibre Channel layer for
connection and protocol errors. If errors occur, the status is reported and, if necessary,
bypass circuits are used to switch out of the drive.
Symmetrix systems also include point-to-point back-end switches that enhance fault
detection and isolation. The back-end has an independent relationship with each drive on
the loop that optimizes problem isolation and improves serviceability. This dedicated
relationship between a back-end controller and each disk drive also allows Symmetrix
systems to analyze drive health prior to adding new disks to an existing configuration.
Symmetrix systems will not add a faulty drive to an existing loop.
To ensure the highest level of availability, the communications link to the monitoring and
control functions is not carried by the Fibre Channel loop. It is implemented through a
separate path. And, if the Fibre Channel loop is not operating, the director can also use
the out-of-band control path to access the LCC and reconfigure the loop into a working
state.
Disk array enclosures 27

The Service Processor

Through the integrated Service Processor, the Enginuity operating environment monitors
all end-to-end I/O operations for errors and faults. By tracking these errors during normal
operation, Enginuity can recognize patterns of error activity and predicts a potential hard
failure before it occurs. This capability often prevents component failures by fencing off
(removing from service) a suspect component before a failure occurs.
The integrated Service Processor provides remote notification and remote support
capabilities, and allows EMC personnel to access the system locally or remotely. The
Service Processor automatically notifies the Customer Support Center whenever a
component failure or environmental violation is detected. This allows an EMC customer
engineer to remotely run diagnostics to determine the source of the problem, often
resolving it before it becomes critical.
In systems which are dispersed, the service processor located in System bay 2 is used
only as a remote service terminal.
Environmental monitoring
Remote notification enables EMC to monitor all environmental statuses reported by the
subsystems and for statuses to be collected by the Service Processor. If a failure occurs,
the Symmetrix system automatically activates redundant elements and the Service
Processor initiates a call-home request for service.
Supported disk drives

Table 10 on page 28 provides a list of supported disk drives by Symmetrix systems. “RAID
options” on page 70 provides detailed information about available RAID options.
Note: EMC adds new and higher capacity drives on an ongoing basis, which may occur
after the release of published documentation.
Table 10 Supported disk drives
Drive type System
Flash VMAX 10K, 20K, 40K
Fibre Channel (FC) VMAX 10K, 20K, 40K
Serial Attached SCSI (SAS) VMAX 10K, 20K, 40K
Serial Advanced Technology Attachment (SATA) II VMAX 20K, 40K
The specification sheet for each system available on EMC ONE provides detailed
information on drive types, rotational speeds, and formatted capacities for Open Systems,
Mainframe, and IBM i series.

Flash drives
Flash drives greatly benefit applications with high transaction rates, such as trading
systems, that require the fastest data retrieval and storage. Flash drives also improve
performance in mixed workload environments, because they improve response time for
I/O activity even when placed on only a small, I/O-intense portion of the data set.
Flash drives are contained in the same 3.5 inch drive or 2.5 inch drive carriers as Fibre
Channel drives. However, because there are no mechanical components, Flash drives use
less energy and weigh less than traditional rotating disk drives. Flash drives appear as
Fibre Channel drives to existing Symmetrix system management tools. This allows the
management of Tier 0 storage without special tools.
Flash drives have the same RAID options as other supported drive types and can be used
as source and target devices for TimeFinder. You can migrate devices to and from Flash
drives.
On Symmetrix VMAX 20K and VMAX 40K systems you can configure metavolumes on Flash
drives as long as all of the logicals in the metagroup are on Flash drives.
Symmetrix systems provide software that helps optimize high-performance environments
that include Flash drives.
Flash configuration considerations

The following list describes planning and configuration considerations for Flash drives:
◆ Sparing is supported using Flash drives. However, Symmetrix will block sparing
between Flash drives and magnetic disk drives to avoid potential performance issues.
◆ There is a minimum of one spare for one to 32 Flash drives per drive type or two spares
per 100 drives if there are greater than 32 Flash drives per drive type.
◆ Flash drive spares do not count towards the minimum number of hard disk drive spare
drives.
Fibre Channel drives

Symmetrix systems use industry-standard 4 Gb/s Fibre Channel disk drives and support
Fibre Channel loops with all RAID options supported.
• Symmetrix VMAX 10K support from 5 to 75 drives per loop.
• Symmetrix VMAX 20K support from 15 to 75 drives per loop. With mixed DAEs, 40
drives per loop are supported.
• Symmetrix VMAX 40K support 50 drives per loop. With mixed DAEs, 40 drives per
loop are supported.
Serial Attached SCSI drives

The Symmetrix system uses industry-standard 2.5 inch Serial Attached SCSI (SAS) disk
drives, contained in the same 2.5 (high density DAEs) or 3.5 (standard DAEs) inch drive
carriers as Fibre Channel drives. RAID 1, 5, and 6 options are supported.
Supported disk drives 29

Serial Advanced Technology Attachment II drives

Serial Advanced Technology Attachment (SATA) II drives are a high-density storage option.
SATA II drives and Fibre Channel drives can coexist in the same disk array enclosure, but
because of performance differences they should not be mixed in volume protection
strategies. For example, SATA II and Fibre Channel drives should not be mixed together in
RAID groups.
eMLC Enterprise Flash Drives (EFD)

eMLC (Multi-Level Cell) Enterprise Flash Drives (EFD) that deliver comparable performance,
reliability and life expectancy of SLC-based EFDs. eMLC EFDs allow Fully Automated
Storage Tiering for Virtual Pool (FAST™ VP) configurations to be built to utilize more flash
and more nearline capacity to improve both GB and IOPS.

Chapter 3
Enginuity Operating Environment
The EMC® Enginuity™ operating environment provides the intelligence that controls the
components in Symmetrix systems. Enginuity is a storage operating environment that
controls storage data flow.
Enginuity optimizes service levels required by high-end environments and is specialized
and specifically optimized for storage-based functions. It is driven by realtime events
related to the input and output of data. It applies self-optimizing intelligence to deliver the
ultimate performance, availability, and data integrity required in a platform for advanced
storage functionality.
This chapter provides an overview of features for simplified storage management and
provisioning. Topics include:
◆ Auto-provisioning Groups........................................................................................ 32
◆ Dynamic configuration changes............................................................................... 33
◆ Concurrent configuration changes ........................................................................... 33
◆ Virtual Provisioning ................................................................................................. 33
◆ Virtual Provisioning pool rebalancing ...................................................................... 35
◆ Fully Automated Storage Tiering .............................................................................. 37
◆ Fully Automated Storage Tiering for Virtual Pools..................................................... 39
◆ Enhanced Virtual LUN technology............................................................................ 43
◆ Virtual LUN Virtual Pool (VP) mobility....................................................................... 44
◆ Direct sparing ......................................................................................................... 44
◆ Permanent sparing.................................................................................................. 45
◆ Full spare coverage ................................................................................................. 47
◆ Data replication and Recovery software ................................................................... 47
◆ Performance considerations.................................................................................... 52
◆ Cache performance ................................................................................................. 54
◆ Disk optimization.................................................................................................... 55
◆ Tiered storage optimization..................................................................................... 56
◆ EMC XtremSW Cache ............................................................................................... 56
Enginuity Operating Environment 31

Auto-provisioning Groups
Auto-provisioning Groups on open systems make provisioning operations faster and
easier by allowing grouping of initiators, front-end ports, and devices together, and to
build masking views that associate the devices with the ports and initiators. When a
masking view is created, the necessary mapping and masking operations are performed
automatically to provision storage. Once a masking view has been created, any changes
to the grouping of initiators, ports, or storage devices are propagated throughout the view
and the mapping and masking are automatically updated as required. Auto-provisioning
Groups reduce complexity, execution time labor cost, and the risk of error.
Figure 1 on page 32 depicts the concept of Auto-provisioning Groups.
Masking view
Initiator group
VM 1 VM
VM 1 2 VM
VM 2 3 VM
VM 3 4
VM 4
HBA 22
HBA 33
HBA 44
HBA 11
ESX
HBA
HBA
HBA
HBA
2
1
Host initiators
Port group
Ports
dev
dev
dev dev
dev
dev
dev
dev
dev Storage group
Devices
SYM-002353
Figure 1 Auto-provisioning Groups
◆ An initiator group is a logical grouping of up to 32 Fibre Channel initiators or eight

iSCSI names or a combination of both. An initiator group may also contain the name
of another initiator group to allow the groups to be cascaded to a depth of one.
◆ A port group is a logical grouping of Fibre Channel and/or iSCSI front-end director
ports. The only limit on the number of ports in a port group is the number of ports in
the Symmetrix system; however it is likely that a port group contains a subset of the
available ports in order to isolate workloads to specific ports.
◆ A storage group is a logical grouping of up to 4,096 Symmetrix devices. LUN addresses
are assigned to the devices in the cascaded storage group when the masking view is
created using the dynamic LUN addressing feature.
◆ A masking view defines an association between one initiator group, one port group,
and one storage group. When a masking view is created, the devices in the storage
group are mapped to the ports in the port group and masked to the initiators in the
initiator group. Depending on the server and application requirements, each server or
group of servers may have one or more masking views that associate a set of
Symmetrix devices to an application, server, or cluster of servers.

Dynamic configuration changes

The dynamic configuration change framework reduces the impact to hosts while making
changes to various configuration parameters.
Enginuity 5876 includes new configuration objects in this framework, including physical
disk groups, physical drives, RAID groups, logical volumes and static RDF device
assignments. The new dynamic configuration change mechanism also includes
operations related to VLUN migrations, permanent sparing, direct sparing and FTS.
Concurrent configuration changes

Concurrent configuration changes provide the ability to run scripts concurrently instead of
serially.
Uses for concurrent configuration changes include parallel device mapping, unmapping,
or addition, as well as parallel metavolume configuration from different hosts. Concurrent
configuration changes are also available during drive repair.
Virtual Provisioning
Symmetrix Virtual Provisioning improves storage capacity utilization and simplifies
storage management by allowing storage to be allocated and accessed on demand from a
pool of storage that services one or many applications. This type of storage has multiple
benefits:
◆ Enables LUNs to be “grown” into over time with no impact to the host or application as
space is added to the thin pool.
◆ Delivers space from the thin pool on demand.
◆ Provides wide striping for a thin pool.
◆ Relieves the storage administrator’s efforts of physical device/LUN configuration.
The Virtual Provisioning feature introduces three new concepts: thin devices, data devices,
and thin pools. Thin devices can be created with an inflated capacity, because the actual
storage space for the data written to the thin devices is on the data devices. In this way,
when additional storage is needed, more data devices can be created in the thin pool.
Virtual Provisioning simplifies data layout, with automated wide striping that provides
equivalent or potentially better performance than standard provisioning. Virtual
Provisioning is appropriate for all storage types in a tiered storage environment and
supports both local and remote replication with SRDF and TimeFinder.
Virtual provisioning provides the ability to persistently preallocate space. Extents that are
persistently preallocated are not reclaimed by a standard reclaim operation.
Note: Enginuity 5876 introduces the support for thin CKD 3390 and thin IBM i 512-byte
D910 devices. Enginuity 5876 Q2 2013 SR provides support of thin IBM i 512-byte D910
devices on VMAX 10K systems.
Dynamic configuration changes 33

VP compression
5876 Q4 2012 SR introduces VP compression, allowing thin device data to be compressed
within a thin pool. Data may be compressed manually for an individual device or group of
devices, via Solutions Enabler or Unisphere for VMAX. Alternatively, inactive data may be
compressed automatically for thin devices that are managed by FAST VP.
In order for data to be compressed, the thin pool containing the data must be enabled for
compression. Only allocated extents are compressed. VP compression is supported on
FBA and CKD 3390 devices.
Thin devices
Thin devices, also known as VP devices (FBA and CKD), have no storage allocated to them
when they are created; rather storage is allocated on-demand from a “bound” thin pool.
The first write to a location in a thin device results in space being allocated on a data
device from the bound pool.
Data devices
Data devices are grouped in a thin pool and are dedicated to the purpose of providing the
actual physical storage used by thin devices. As with thin pools, data devices must have
identical device emulation type, reside on identical drive technologies, and use the same
RAID protection types, and drive technology.
Thin pool
A thin pool, also known as a VP pool, contains thin devices of identical emulation and
protection type, all of which reside on disks of the same technology type and speed.
When a write is performed to a portion of the thin device, the Symmetrix system allocates
a minimum allotment of physical storage from the pool and maps that storage to a region
of the thin device including the area targeted by the write. These storage allocation
operations are performed in small units of storage called thin device extents.
Symmetrix systems balance the allocation of extents across all the data devices in the
pool that are enabled and that have remaining unused capacity.
When a read is performed on a thin device, the data being read is retrieved from the
appropriate data device in the thin pool to which the thin device is bound. Reads directed
to an area of a thin device that has not been mapped do not trigger allocation operations.
The result of reading an unmapped block is that a block in which each byte is equal to zero
will be returned. When more storage is required to service existing or future thin devices,
data devices can be added to existing thin storage pools. New thin devices can also be
created and associated with existing thin pools.
A thin device can be presented for host use before all of the reported capacity of the
device has been mapped. If the reported capacities of the thin devices using a given pool
exceeds the pool available storage capacity, the thin device configuration is said to be
oversubscribed.

Oversubscribed thin pools

Oversubscribing of thin pools allows the presenting of larger than needed devices to hosts
and applications without having enough physical drives to fully allocate all of the space
represented by the thin devices.
Virtual Provisioning pool rebalancing

Virtual Provisioning pool rebalancing, once enabled, is a feature that scans and
rebalances thin pools, minimizing the performance issues caused by imbalances. Pool
imbalances are usually caused by the addition of devices to the pool. Up to eight thin
pools may be rebalanced at any one time.
Figure 2 on page 35 shows load balancing in a thin pool. Because Enginuity software
writes data in a round robin fashion, and because the devices in this pool were created at
the same time, the devices fill at the same rate and maintain a balanced capacity.
SYM-002362
Figure 2 Thin pool (balanced)
The capacity becomes unbalanced when a new device is added to the pool, as shown in
Figure 3 on page 35. The older devices, which contain more data, no longer participate
equally when accepting new tracks.
SYM-002363
Figure 3 Thin pool (unbalanced)
Figure 4 on page 36 shows the thin pool after rebalancing. By moving data to the new
devices, I/O activity is redistributed across the thin pool, allowing all devices to
participate equally.
Virtual Provisioning pool rebalancing 35

SYM-002364
Figure 4 Thin pool (rebalanced)
Space reclamation
Space reclamation allows the user to reclaim space already on a drive by deallocating data
chunks that contain all zeros on FBA devices. This is most effective when migrating from
standard, fully provisioned devices to thin devices.
With Enginuity 5876, space is reclaimed from CKD devices using a utility which processes
the VTOC and determines the location of the unused space. The Symmetrix system is then
instructed to deallocate the associated extents.
Zero space reclamation

Zero space reclamation eliminates separate steps to reclaim “zero” space when moving
data into Symmetrix systems. As data arrives, all zero buckets are stripped out and only
chunks that contain user data are stored to the physical drives in the storage pool bound
to the corresponding thin device.
Open Replicator for Symmetrix and Federated Live Migration support zero space
reclamation when migrating from Symmetrix DMX, CLARiiON and third-party systems to
Symmetrix systems (Open Replicator for Symmetrix) and third-party systems to Symmetrix
systems (Federated Live Migration).
SRDF supports zero space reclamation. The EMC Symmetrix Remote Data Facility (SRDF)
Product Guide related to your system provides more details about full SRDF and SRDF
migration support for thin devices.
z/OS systems using thin devices that were not defined using the PREALLOCATE and
PERSIST attributes, are able to reclaim free space using Mainframe Enablers allowing
users to reconcile free space in the VTOC with allocated but unused space in thin pools.
Support for draining of data devices

Support for draining of data devices allows the nondisruptive removal of one or more data
devices from a thin device pool, without losing the data that belongs to the thin devices.
Virtual Provisioning support for draining of data devices allows the correction of
over-provisioned configurations. Thin pools can be shrunk nondisruptively, improving
efficiency by freeing up space for reuse outside the pool. Data devices in a thin pool can
be disabled and “drained,” a process by which allocated tracks (containing data) from the
draining devices are moved to other data devices in the pool. The disabled data devices
can then be removed from the pool and reused for other purposes.

Fully Automated Storage Tiering

Fully Automated Storage Tiering (FAST™) analyzes user workloads and moves volumes
from one performance tier to another to optimize performance and/or economy.
Symmetrix systems use sophisticated algorithms to monitor activity and recommend
strategies for moving the most-used data to the fastest (and most expensive) storage,
such as Enterprise Flash Drives (EFD), the least-used data to the slowest (and least
expensive) storage, such as SATA, while maintaining the remaining data on Fibre Channel
(FC) drives,
There are two FAST products: FAST and FAST for Virtual Pools (FAST VP). Table 11 on
page 37 shows the differences.
Table 11 FAST version differences
FAST on Symmetrix VMAX 20K and 40K FAST VP on Symmetrix VMAX 10K, 20K and 40K
Requires Solutions Enabler 7.1 and higher Requires Solutions Enabler 7.2 and higher
Requires Enginuity 5874 and higher Requires Enginuity 5875 and higher
Supports standard devices Supports thin devices
Supports FBA and CKD device emulations • Supports FBA device emulation
• Enginuity 5876 supports thin CKD 3390 and thin
IBM i 512-byte D910 devices
• Enginuity 5876 Q2 2013 SR provides support of thin
IBM i 512-byte D910 devices on VMAX 10K systems
Disk group provisioning (DP) tiers: contain disk groups Virtual pool (VP) tiers: contain thin pools
DP modes: Auto Approve and User Approve VP modes: Auto Approve or None
User visible data movement plans and history No plans or history generated
Federated Tiered Storage (eDisks) not supported Supports Federated Tiered Storage (eDisks) with
Enginuity 5876
FAST VP compression not supported Supports FAST VP compression with Enginuity 5876 Q4
2012 SR and Solutions Enabler V7.5 and higher
Thin device/thin pool compression not supported Supports compression for thin devices and thin (VP)
pools with Enginuity 5876 Q4 2012 SR and Solutions
Enabler V7.5 and higher
Three tiers per policy supported Four tiers per policy supported with Enginuity 5876 Q4
2012 SR and Solutions Enabler V7.5 and higher
Systems that use FAST can:

◆ Reduce acquisition costs by maximizing utilization of less expensive drives (SATA) for
infrequently used data
◆ Improve performance by optimizing data placement for high access requirements data
◆ Reduce overall operating costs and simplify management by consolidating systems,
using fewer drives, and reducing power, cooling, and floor space requirements
◆ Reduce the total cost of ownership by optimizing the performance of a tiered
Symmetrix system.
Fully Automated Storage Tiering 37

FAST configuration
FAST is available on systems with Flash, Fibre Channel, SAS, or SATA drives and is
supported on systems with two or three of these drive types. To configure the Symmetrix
system for FAST, the following actions are taken:
◆ Define Symmetrix tiers — A Symmetrix tier is a type of storage, and a set of resources
(disk groups/thin pools) from which the storage is selected.
◆ Define a FAST policy — A FAST policy groups Symmetrix tiers and assigns an upper
limit for each tier. The upper limit specifies how much of an associated storage group
can reside on the tier.
◆ Define storage groups — A storage group is a set of devices. A storage group is
associated with a FAST policy and assigned a priority. A storage group can only be
associated with one policy, however, one policy may be associated with many storage
groups.
The EMC Solutions Enabler Symmetrix Array Controls CLI Product Guide provides detailed
information about FAST commands and configuration.
Sample configuration
Figure 5 on page 39 shows a Symmetrix system after FAST configuration. The Symmetrix
system contains three storage tiers:
◆ PrimeTier contains drives that deliver the best performance
◆ WorkTier contains one high performance Fibre Channel disk group
◆ ArchiveTier contains high capacity SATA drives.
A percentage of the high performance Flash drives on PrimeTier is allocated to the storage
groups accessed by three applications:
◆ up to 50% of Exchange storage groups can be allocated to PrimeTier
◆ up to 50% of Oracle Finance storage groups can be allocated to PrimeTier
◆ up to 20% of Oracle Sales storage groups can be allocated to PrimeTier

PrimeTier RAID 6 (14+2)

50 % Exchange
1 TB Flash
50 % 1 TB
Disk group 1
Exchange Policy
WorkTier RAID 5 (7+1)

OraFinance
50% 2 TB
3 TB FC 15 K
50 %
Disk group 2
Finance Data Policy
20 %
OraSales
40 %
2 TB
40 %
Sales DB Policy
ArchiveTier RAID 5 (3+1)

25 % OraHR
5 TB SATA
100 % 1 TB
Disk group 4
HR DB Policy
FAST
Figure 5 FAST configuration example
Configuration considerations
The following configuration considerations apply to systems that use FAST software:
◆ Symmetrix Optimizer is required.
◆ FAST systems must configure Dynamic Reallocation Volumes (DRVs) to ensure
sufficient space during swap operations. Symmetrix Optimizer uses DRVs to hold data
internally during the data swap. Systems without DRV devices that have insufficient
free space are degraded, and may be unable to complete a data swap.
Systems that use FAST software must follow the same DRV configuration requirements
as Symmetrix Optimizer.
◆ FAST operations are not supported on thin devices.
Fully Automated Storage Tiering for Virtual Pools

Fully Automated Storage Tiering for Virtual Pools (FAST VP) automates the identification of
data volumes allowing for relocation of application data across different
performance/capacity tiers within a Symmetrix system. FAST VP monitors workloads at
both the LUN and sub-LUN (FBA) or sub-volume (CKD) level in order to identify data that
would benefit from being moved to higher-performing drives. FAST VP identifies data that
could be moved to higher-capacity drives, without existing performance being affected
based on policies that associate a storage group to multiple drive technologies, or RAID
protection schemes, via thin pools, as well as the performance requirements of the
application contained within the storage group. Data movement executed during this
activity is performed nondisruptively, without affecting business continuity and data
Fully Automated Storage Tiering for Virtual Pools 39

availability. With FAST VP, the data for a thin device may reside in its bound pool and
potentially in one or more other pools. The role of thin pools in FAST VP is analogous to the
role of disk groups in FAST. Both comprise the back-end storage available to devices under
FAST control.
Note: FAST VP with Enginuity 5875 supports FBA devices only. FAST VP with Enginuity
5876 supports thin CKD 3390, thin IBM i 512-byte D910 devices, and FTS.
Enginuity 5876 introduces Federated Tiered Storage (FTS) which allows the virtualization
of external storage as an external disk (eDisk). Adding the eDisk to the Symmetrix system
makes its capacity available to the system as an external spindle. The order for fastest to
slowest tiers is: EFD, FC, SATA.
Enginuity 5876 Q4 2012 SR allows the distinguishing between a local tier and an external
tier (where the thin pool resides on external storage). You can define an external tier as
EFD, FC, and SATA.
Enginuity 5876 Q4 2012 SR also allows FTS tiers to be associated with a technology type.
The technology associated with the FTS tier indicates to the FAST VP controller the
expected performance from the tier. This feature enables you to place the FTS tier at the
right location for the expected performance of the external tier.
FAST VP adds finer granularities of performance measurement and data movement as
small as 7.5 MB or ten 768K track groups. The data from a single thin device under FAST
control can be spread across multiple tiers. The FAST controller is free to relocate
individual chunks of a thin device, based on performance data gathered at the sub-LUN or
sub-volume level.
Systems that use FAST VP software can:
◆ Reduce acquisition costs by maximizing utilization of less expensive drives (SATA) for
infrequently used data
◆ Improve performance by optimizing data placement for high access requirements data
◆ Reduce overall operating costs and simplify management by consolidating systems,
using fewer drives, and reducing power, cooling, and floor space requirements
◆ Reduce the total cost of ownership by optimizing the performance of a tiered
Symmetrix system.
“Virtual Provisioning” on page 33 provides detailed information on thin devices and thin
pools.
Thin tiers
FAST VP adds a new type of tier, the thin tier which is a set of thin pools. A thin tier
consists of thin pools of the same type. To be a member of a thin tier, a thin pool must
contain only data devices that reside on tier technology type and match the tier protection
type.

Cascaded storage groups

Introduced in 5876, cascaded storage groups allow you to simplify the management of
your FAST VP controlled storage and eliminates the need to duplicate masking views for
applications with the same masking views but different FAST VP policies and storage
groups.
Cascaded storage groups allow you to create a parent storage group comprised of multiple
storage groups (parent storage group members) and child storage groups comprised of
devices. By assigning child storage groups to the parent storage group members and
applying the masking view to the parent storage group, the masking view inherits all
devices in the corresponding child storage groups.
FAST VP configuration
FAST VP is available on systems with Flash, Fibre Channel, SAS, or SATA drives and is
supported on systems with two or three of these drive types. To configure the Symmetrix
system for FAST VP, the following actions are taken:
◆ Define Symmetrix tiers — A Symmetrix tier is a type of storage and a set of resources
(disk groups/thin pools) from which the storage is selected. Tiers are a shared
resource.
Enginuity 5876 Q4 2012 SR supports up to four tiers, with the fourth tier being FTS,
per FAST VP policy.
◆ Define a FAST VP policy — A FAST VP policy groups Symmetrix tiers and assigns an
upper limit for each tier. The upper limit specifies how much of an associated storage
group can reside on the tier.
◆ Define storage groups — A storage group is a set of devices. A storage group is
associated with a FAST VP policy and assigned a priority. A storage group can only be
associated with one policy, however, one policy may be associated with many storage
groups.
In order to have different performance levels between storage groups, multiple policies
would share a tier. Policies would not be shared for one type of performance level. If the
performance level varies, two policies can be created, one which gives more percentage
and one with a smaller percentage to a Flash tier.
The EMC Solutions Enabler Symmetrix Array Controls CLI Product Guide provides detailed
information about FAST commands and configuration.
Sample configuration
Figure 6 on page 42 shows a Symmetrix system after FAST VP configuration. The
Symmetrix system contains three storage tiers:
◆ PrimeTier contains devices that deliver the best performance
◆ WorkTier contains one high performance Fibre Channel disk group
◆ ArchiveTier contains high capacity SATA drives.
A percentage of the high performance Flash drives on PrimeTier is allocated to the storage
groups accessed by three applications:
◆ up to 50% of Exchange storage groups can be allocated to PrimeTier
Fully Automated Storage Tiering for Virtual Pools 41

◆ up to 50% of Oracle Finance storage groups can be allocated to PrimeTier

◆ up to 20% of Oracle Sales storage groups can be allocated to PrimeTier
ArchiveTier RAID 6 (14+2)

5 TB SATA Pool 4
50 %
Exchange
50 % 1 TB
Exchange Policy
WorkTier RAID 5 (7+1)

3 TB FC 15 K Pool 2 50%
50 % OraFinance
2 TB
Finance Data Policy
20 %
40 % OraSales
2 TB
40 %
PrimeTier RAID 5 (3+1) Sales DB Policy
1 TB Flash Pool 1
50 %
OraHR
100 % 1 TB
HR DB Policy
Figure 6 FAST VP Configuration example
Allocation by policy
Introduced in Enginuity 5876, FAST VP will allow for allocations to come from any pool
contained within the tiers of the associated FAST VP policy. FAST VP will attempt to
allocate on an appropriate tier based on performance metrics and policies.
SRDF coordination
FAST VP is interoperable with SRDF solutions. The FAST VP software can act independently
on both the local and remote VMAX Family systems. With Enginuity version 5876 and EMC
host-based SRDF software, you can coordinate data movements on both sides of the SRDF
links in a two-site SRDF topology. With Enginuity 5876 Q2 2013 SR, this capability is
extended to multi-site SRDF topology.

FAST VP for FTS

FAST VP supports tiers of externally provisioned VP pools. Encapsulated devices are not
supported. The support for FAST VP is explained below:
◆ Tiers — You can create thin tiers, which can contain externally provisioned pools. The
external tiers can only contain thin pools configured with externally provisioned data
devices. FAST VP for FTS introduces an additional tier.
In Enginuity 5876 Q4 2012 SR, FAST VP no longer treats FTS tiers as the lowest tier. For
each FTS tier, you are able to define the tiers type of storage (SATA, FC, EFD) which sets
the expected performance from the external tier. Enginuity 5876 Q4 2012 SR supports
up to four tiers, with the fourth tier being FTS, per FAST VP policy.
◆ Policy — You can add external tiers to a FAST VP policy.
◆ Association — Once a policy with an external tier is part of the association, data from
the associated storage group can move to/from the external tier without any
restriction.
The EMC Solutions Enabler Symmetrix Array Controls CLI Product Guide provides
additional details about FAST and FTS.
FAST VP compression
FAST VP Compression allows for the automated, non-disruptive compression of inactive
thin device data for devices associated with a FAST VP policy. FAST VP is enabled at the
system level by setting the FAST VP Time to Compress control parameter. The time to
compress may be set between 40 and 400 days, or never – never means FAST VP will not
compress data. Data that is seen to be inactive for a period of time longer than the time to
compress will be considered eligible for automatic compression.
FAST VP Compression performs compression at the subLUN level. It requires that the FAST
VP policy contain a pool that has been enabled for compression.
Enhanced Virtual LUN technology

Enhanced Virtual LUN technology provides the ability to change the protection and/or type
of a Symmetrix device, thereby providing the means for quick, manual migration of an
application's data to other storage within the Symmetrix system. Data migrations are
typically initiated to:
◆ Move data to a lower storage tier as it ages and becomes less critical to business
operations
◆ Optimize storage performance or respond to cyclical business changes by allowing the
user to move data between storage tiers nondisruptively.
The Enhanced Virtual technology feature can utilize either configured or unconfigured
storage to migrate the data of the Symmetrix devices to the desired RAID protection
and/or disk type.
◆ When configured storage is used — The storage of an existing device, or target, with
the desired protection and/or disk type is used to perform the migration. The storage
of this target device is unassociated with it and associated with the Symmetrix device.
Enhanced Virtual LUN technology 43

The data of the Symmetrix device is then copied from the existing to the newly
associated storage. The storage originally associated with the Symmetrix device is
unassociated with it and associated with the target. All data on the target is cleared.
◆ When unconfigured storage is used — The system creates storage of the requested
protection and disk type and associates it with the Symmetrix device. The data is then
copied from the existing to the newly associated storage. The storage originally
associated with the Symmetrix device is deleted, thereby returning it to unconfigured
storage.
The following requirements apply to configurations that use Virtual LUN technology:
◆ Enginuity supports the migration of metadevices. However, an individual meta
member may not be specified as a volume for migration.
◆ Physical disks that contain the devices for migration (source) may not be specified as
a physical destination disk.
◆ Source and target devices for Virtual LUN technology migrations can be:
• Of any emulation type (FBA, CKD and IBM i Symmetrix device)
• On any supported drive type (Flash, Fibre Channel, SAS or SATA)
• Configured using RAID 1, RAID 5, or RAID 6.
◆ The source devices must be standard Symmetrix devices.
Virtual LUN Virtual Pool (VP) mobility

Virtual LUN Virtual Pool (VP) mobility, introduced in Enginuity 5875, extends the
capabilities of Enhanced Virtual LUN technology by nondisruptively relocating all of a thin
device’s allocated extents from one thin pool to a target thin pool. In the case where FAST
VP is in use and a thin device’s allocated extents have been spread across multiple thin
tiers (pools), Virtual LUN VP mobility enables the consolidation of all of the device’s
allocated extents in the target pool.
Direct sparing
Introduced in Enginuity 5876, Direct sparing allows for the invoked spare drive to be
added as another member of the RAID group. When rebuilding the data, the option to
directly copy the data from the failing drive to the invoked spare drive is supported. The
failing drive is removed only when the copy process is finished.
Direct sparing is used with protection types, RAID 1, RAID 5, and RAID 6. RAID 6 (14+2) is
not supported. RAID 6 (14+2) protection will be achieved via permanent sparing. Volumes
with SRDF connectivity may also take advantage of Direct sparing.
Direct sparing provides the following benefits:
◆ The Symmetrix system can copy the data from the failing RAID member (if available),
removing the need to read the data from all of the members and doing the rebuild.
Copying to the new RAID member is less CPU intensive.

◆ If a failure occurs in another member, the Symmetrix system can still recover the data
automatically from the failing member (if available).
◆ More than one spare for a RAID group is supported at the same time.
Permanent sparing
Symmetrix systems support permanent sparing, a process that automatically replaces a
failing drive with a spare drive. A Symmetrix system initiates sparing when certain errors
are detected, thereby reducing the amount of time that a failed or failing drive remains
active in the system.
Permanent sparing permanently replaces a failing drive with a spare drive through a
configuration change. Permanent sparing is used in conjunction with RAID 6 (14+2).
During permanent sparing, the Symmetrix system looks for a spare drive of the same block
size, capacity, and speed, in a good location, to permanently replace the failing drive.
Once a spare is identified, the permanent sparing process loads a new configuration file.
This reconfigures the logical devices from the failing drive onto the selected spare. The
configuration is locked during this change, which can take a few seconds to complete.
Data is then rebuilt onto the drive. The configuration is not locked during the rebuild
process, and the Symmetrix system continues to process I/Os as the highest priority.
The failed drive becomes a “not ready” spare in the spare pool. The “not ready”
designation ensures the drive will not be used for any subsequent sparing activity. The
“not ready” designation is removed when the drive is physically replaced, at which time it
is again available as a spare.
Permanent sparing example

Figure 7 on page 46 shows an example of permanent sparing on a RAID 1 group.
Permanent sparing of RAID 5 and RAID 6 devices is identical in that the configuration
change logically replaces the failed data drive with the spare drive.
Permanent sparing 45
Member 1 Member 2 Spare
1) Member 1 of RAID 1 group begins to fail.

A suitable spare is identified.
2) The failing drive is set to not ready.
3) A configuration change is performed Configuration Change

to logically replace the failed drive
with the spare.
4) The former spare is now the first

member of the RAID 1 group. Data
is copied to the new drive.
Data Flow
SYM-001874
Figure 7 The permanent sparing process
Spare drives are required for every Symmetrix system configuration. The required number
of drives needed for spares is determined automatically when the EMC service
representative configures a new Symmetrix system or adds disk array enclosures to an
existing configuration. Spare drives are marked automatically and distributed among the
available directors. The EMC service representative can override automatic spare
placement to meet special configuration needs, or to manually configure an individual
spare or spares.
The amount and type of spare drives are calculated as follows:
◆ The required number of spares is based on drive type and is automatically configured
on ordering. The minimum number of spares required are:
• Four spare drives for VMAX 10K
• Eight spare drives for VMAX 20K and VMAX 40K
◆ Two spare drives for every 100 drives of a specific type are required.
◆ EMC determines the rules for the quantities and types of spares after careful analysis
of field data. However, these calculations are considered the minimum and additional
drives can be configured. To provide the best possible protection, consider
configuring spare drives on every loop and for every type of data drive in the loop.
Configurations with Flash drives must meet Flash drive requirements. “Flash drives” on
page 29 provides detailed information about configurations that use Flash drives as
spares.

Full spare coverage

Introduced in 5876 Q4 2012 SR, full spare coverage is initiated on initial configurations
for Symmetrix systems. Direct sparing does not permanently relocate a drive to a
suboptimal location in the Symmetrix system, for example, another disk director slice or
loop.
Data replication and Recovery software

Symmetrix system local data replication software provides replicated datasets for
business continuance, backup, testing, data restoration, and data migration. Symmetrix
system remote replication software extends these protections to include protection for
primary site disasters and extended power outages.
Symmetrix system data replication software products include:
◆ “Symmetrix Remote Data Facility” on page 48 — Provides remote replication (remote
mirroring), disaster recovery and data migration services.
◆ “TimeFinder” on page 48 — Provides local data replication services.
◆ “RecoverPoint” on page 49 — Provides integrated continuous data protection and
continuous remote replication.
Full spare coverage 47

Symmetrix Remote Data Facility

The EMC Symmetrix Remote Data Facility (SRDF) family of products offers a range of
Symmetrix-based disaster recovery, parallel processing, and data migration solutions.
SRDF disaster recovery solutions are based on active remote mirroring and
dependent-write consistent copies of data maintained at one or more remote locations. A
dependent-write is a write operation that cannot be issued by an application until a prior,
related write I/O operation is completed. Dependent-write consistency is required to
ensure transactional consistency once the applications are restarted at the remote
location.
SRDF configurations require at least two Symmetrix systems. These systems are also
known as the primary and the secondary system. Both sites can be located in the same
room, in different buildings within the same campus, or hundreds to thousands of
kilometers apart.
The SRDF family of products require that Enginuity run on every Symmetrix system that is
part of an SRDF solution. Different versions of Enginuity running on different Symmetrix
hardware models can be used in the SRDF solution. The EMC Symmetrix Remote Data
Facility (SRDF) Product Guide outlines SRDF features dependant on the version of
Enginuity code your system is running.
The SRDF Two-site Interfamily Connectivity application on EMC Online Support provides
details about SRDF two-site interfamily connectivity options.
TimeFinder
The TimeFinder family of products are Symmetrix local replication solutions designed to
nondisruptively create point-in-time copies of critical data. You can configure backup
sessions, initiate copies, and terminate TimeFinder operations from mainframe and open
systems controlling hosts using EMC Symmetrix host-based control software.
The TimeFinder local replication solutions include TimeFinder/Clone, TimeFinder/Snap,
and TimeFinder VP Snap. TimeFinder/Clone creates full-device and extent-level
point-in-time copies. TimeFinder/Snap creates pointer-based logical copies that consume
less storage space on physical drives. TimeFinder VP Snap provides the efficiency of Snap
technology with improved cache utilization and simplified pool management.
Note: VMAX 10K does not support TimeFinder/Snap, mainframe host environments, or
extent-level point-in-time copies.
Each solution guarantees high data availability. The source device is always available to
production applications. The target device becomes read/write enabled as soon as you
initiate the point-in-time copy. Host applications can therefore immediately access the
point-in-time image of critical data from the target device while TimeFinder copies data in
the background.
TimeFinder/Clone is suitable if:
◆ Full-volume copies are intended for recovery scenarios.
◆ Full-volume or extent-level point-in-time copies of production data have to be
immediately available to applications for activities such as reporting and testing.

◆ The majority of data on the production volumes changes between subsequent backup
sessions.
◆ Multiple copies of production data are needed, and you want to reduce disk
contention and improve data access speed to the production data.
TimeFinder/Snap is suitable if:
◆ Only a fraction of data on the production volumes changes between subsequent
backup sessions.
◆ Only a fraction of data on the production volumes frequently changes during the peak
I/O activity window when multiple point-in-time copies are required.
TimeFinder VP Snap is suitable if:
◆ You want to create space-efficient snaps for thin devices
◆ You want multiple sessions to share capacity allocations within a thin pool, thus
reducing the storage required for saved tracks.
TimeFinder includes the following features:
◆ Supports RAID 1, RAID 5, and RAID 6, and RAID 10 protection schemes.
Note: VMAX 10K does not support RAID 10.
◆ Provides restore capabilities.

◆ Provides incremental re-synchronization between the source and the target.
◆ Supports Virtual Provisioning.
◆ Tightly integrated with SRDF.
The EMC Symmetrix TimeFinder Product Guide outlines features dependent on the version
of Enginuity code your system is running.
TimeFinder VP Snap
Enginuity 5876 supports TimeFinder VP Snap. TimeFinder VP Snap leverages
TimeFinder/Clone technology to create space-efficient snaps for thin FBA devices by
allowing multiple sessions to share capacity allocations within a thin pool. VP Snap
provides the efficiency of Snap technology with improved cache utilization and simplified
pool management. With VP Snap, tracks can be stored in the same thin pool as the source,
or in another pool of your choice. Both the source device and the target device must be
thin devices. VP Snap is not supported on CKD devices.
Note: VP Snap source devices work with FAST VP, but shared data will not be moved.
RecoverPoint
Introduced in 5875 for VMAX 10K, and 5876 for VMAX 20K and VMAX 40K, EMC
RecoverPoint is a comprehensive data protection solution providing integrated continuous
data protection and remote replication to recover applications at any point in time and
provides disaster recovery. The integrated RecoverPoint splitter, which is enabled by
default, supports 4,096 LUNs and is an enhanced implementation of Open Replicator for
Data replication and Recovery software 49

Symmetrix which has been designed to operate as a RecoverPoint write I/O splitter. This
RecoverPoint array-based splitter further enhances RecoverPoint’s existing array-based
splitting options for Symmetrix systems. The RecoverPoint array-based splitter requires
either:
◆ RecoverPoint/EX simplifies continuous data protection and replication using
array-based write splitting
◆ RecoverPoint/CL is the full-featured offering that adds support for heterogeneous
server and storage platforms
Local Data Corruption Protection, Disaster Recovery, Secondary Device Repurposing and
Data Migrations are primary instances for using RecoverPoint, which provides:
◆ Continuous data protection (CDP) — Provides block-level local replication between
LUNs in the same SAN using CDP technology that journals every write for later recovery
to any point in time
◆ Continuous remote replication (CRR) — Provides dynamic synchronous and
asynchronous block-level remote replication between LUNs in two different SANs
using near-CDP technology that journals groups of writes for later recovery to
significant points in time
◆ Concurrent local and remote data protection (CLR) — Provides both local replication
(CDP) and remote (CRR) block level replication.
Local replication Remote replication
Production hosts Standby host Standby host
Write Synchronous/ Write

disabled Asynchronous disabled
RPAs RPAs
SAN SAN/WAN SAN
RP RP
cluster cluster
Source Journal Replica Journal Replica
Symmetrix Symmetrix
(RP splitter enabled) (RP splitter enabled)
Local & remote

replication
ICO-IMG-000969
Figure 8 RecoverPoint configurations

RecoverPoint systems support local replication of data that applications are writing over
Fibre Channel to SAN-attached storage. The systems use existing Fibre Channel
infrastructure to integrate seamlessly with existing host applications and data storage
subsystems. For remote replication, the systems use existing IP connections to send the
replicated data over a WAN, or use Fibre Channel infrastructure to replicate data
asynchronously or synchronously. The systems provide failover of operations to a
secondary site in the event of a disaster at the primary site.
Introduced in 5876, Symmetrix systems provides support for smaller to larger device size
RecoverPoint replication enabling replication in heterogeneous environments where size
may be different between devices.
Enhanced RecoverPoint thin LUN awareness supports only the allocated data to be
synchronized during a full sweep. For example, if there is 10% of allocated data,
RecoverPoint synchronizes only that amount of data.
RecoverPoint Appliance
The RecoverPoint Appliance contains four Fibre Channel ports. A minimum of two ports are
connected to the fibre channel switch within your network with the connection completing
on the front-end I/O module ports on the engine.
The RecoverPoint Administrator’s Guide provides detailed information related to this
feature.
Replication Manager
Replication Manager’s support for EMC RecoverPoint provides continuous protection and
near-instantaneous restoration of critical business data. It allows rapid recovery of the
data on a volume to any point in time (crash-consistent recovery) or to a significant point
in time (application-consistent recovery).
Replication Manager with RecoverPoint addresses the problem of lengthy recoveries of
files and databases made by traditional backup software. It allows rapid reconstruction of
a volume image that may be only seconds or minutes old.
Support for RecoverPoint complements Replication Manager’s mirror- and
snapshot-based recovery support by offering:
◆ Near-instantaneous restore time, providing full access to data made unavailable due
to physical loss of media, data corruption, data pollution, or database or file system
integrity problems
◆ Unlimited number of recovery points
◆ Practically no limit on the number of application-consistent checkpoints (as opposed
to snapshot replicas)
◆ Application-consistent protection
◆ Instantaneous access to recovery points
Data replication and Recovery software 51

SRDF and RecoverPoint

With 5876 Q2 2013 SR, SRDF and RecoverPoint CDP can co-exist on the same source
device in a two-site SRDF solution, which provides you the ability to perform remote data
protection with SRDF and logical data protection with RecoverPoint at the same time. The
SRDF R1 devices are allowed to be tagged for RecoverPoint, and the RecoverPoint tagged
devices are allowed to be configured as SRDF R1 devices.
This feature is supported for both static and dynamic SRDF devices, and is available in the
following SRDF modes of operations:
◆ Synchronous
◆ Asynchronous
◆ Adaptive copy
The EMC Solutions Enabler Symmetrix SRDF CLI Product Guide provides details about
controlling operations. The EMC® Symmetrix® Remote Data Facility (SRDF®) Product
Guide provides additional details on requirements.
The EMC®RecoverPoint Deploying with Symmetrix Arrays and Splitter Technical Notes
provides information, required procedures, and best practices for deploying RecoverPoint
with Symmetrix arrays and splitter.
Performance considerations
Symmetrix systems use patented intelligent algorithms to manage data flow across host
I/O channels, memory, and disks. Symmetrix systems also provide configuration tools
that help consolidate storage resources while also providing the flexibility you need to
manage mission-critical data and applications.
Performance planning considerations

To maximize Symmetrix system performance, review the following planning
considerations:
◆ In multi-host environments, rank distributed workloads from the busiest to the least
busy.
◆ Analyze workload and application requirements across storage tiers.
◆ Determine the data size requirements for each host connected to the Symmetrix
system.
◆ Determine the number and type of front-end I/O connections (FICON, Fibre Channel,
GbE, iSCSI), as well any requirements for multipathing.
◆ Analyze the nature of the applications executed on each host connected to the
Symmetrix system.
◆ Determine the availability of a logical volume manager (LVM) on the hosts and the use
of data striping.
◆ Determine and record the distribution of hypervolumes across the Symmetrix back-end,
including:
• Hypervolume size

• Allocation of hypervolumes between different hosts and applications

• Applications that use Virtual Provisioning
• Virtual Provisioning requirement.
◆ Determine the maximum drive and file system sizes supported by each host
connected to the Symmetrix system.
◆ Define local and remote replication requirements.
◆ Analyze the requirements for device sharing.
◆ Define the number of Front End I/O Modules used and the number and type of ports
on each engine.
◆ Define any special considerations for host-level mirroring for device distribution in the
Symmetrix system.
◆ Plan for the possibility of upgrading the Symmetrix system with additional drives in
the future, and the implications if the Symmetrix system installed is not at maximum
capacity.
EMC Professional Services provides a suite of storage modeling applications to help you
manage configurations and plan capacities and workloads.
Dynamic Cache Partitioning

Dynamic Cache Partitioning helps optimize storage because it allows the allocation of
portions of cache to specific device groups.
Dynamic Cache Partitioning allows the definition of a maximum of eight cache partitioned
groups, including the default group, to which all devices initially belong. With cache
partitioning enabled, portions of cache can be allocated to a specific cache partition
group.
Cache partition groups are monitored by the Symmetrix system to ensure that they do not
consume more cache than they are allotted. Cache partitions can be:
◆ Dynamic — Allow the temporary donation of unused cache to other partitions after a
specified donation time.
◆ Static partitions — Remain fixed in size, the donation parameter is ignored. These are
often used for charge-back control.
Symmetrix Priority Controls

Symmetrix Priority Controls enhance tiered storage management by allowing prioritization
of host application read I/O and SRDF/S transfers by assigning a priority level to device
groups.
Symmetrix Priority Controls allow the definition of a maximum of 16 priority levels. Each
user-defined priority level has a potential delay time that is determined by the chosen
priority hierarchy, I/Os per second, and device groupings. Symmetrix systems implement
prioritization of the I/O queue by using the Back End I/O Modules and Front End I/O
Modules configured for SRDF. The Back End I/O Modules order read and write requests in
the queue to prioritize what is sent to the disk. The Front End I/O Modules examine and
prioritize SRDF/S transfer requests.
Performance considerations 53
The task’s priority level determines the task’s position in the queue. During non-peak
periods and periods of decreased utilization, all queued requests are satisfied in a timely
manner even if they are assigned a low priority. It is only when the disk or SRDF/S transfer
is “in demand” that service differentiation occurs.
Note: In mainframe environments, if workload manager (WLM) is active, each I/O has its
own priority assigned by WLM. In such cases, Symmetrix Priority Controls honor the
priorities assigned by WLM.
Host I/O limits

Enginuity 5876 Q4 2012 SR introduce host I/O limits (quotas) to be defined by the user
and associated with storage groups. The quota definitions contain the operating
parameters of the input/output (I/O) per second and/or bandwidth limitations. A defined
quota is equally divided amongst the total number of directors included in the masking
view associated with the storage group for which the quota is defined. All devices in that
storage group share that quota.
When applications are configured, you can associate the limits to storage groups that
contain a list of devices. A single storage group can only be associated to one limit and a
device can only be in one storage group that has limits enabled. If the device is part of a
hierarchy of storage groups and its parent already has an assigned quota, then the device
cannot have a quota.
Enginuity 5876 Q2 2013 SR supports a quota increase to 2048 and also supports the
following enhancements:
◆ Cascaded host I/O limits controlling parent and child storage groups limits in a
cascaded storage group configuration.
◆ Support for front end host I/O limits on FCoE ports.
◆ Offline and failed director redistribution of quota that supports all available quota to
be available instead of losing quota allocations from offline and failed directors.
◆ Dynamic host I/O limits support for dynamic redistribution of steady state unused
director quota.
Cache performance
Symmetrix systems dramatically improve cache performance because they combine
statistical prefetch algorithms, based on comprehensive analysis from thousands of
installed Symmetrix systems, with dynamic intelligence that adjusts to immediate
conditions on the Symmetrix system. EMC intelligent algorithms automatically adjust to
the workload by constantly monitoring, evaluating, and optimizing cache decisions.
Storage systems use statistical prefetch algorithms to predict which information to place
in cache before the host actually requests it. Inefficient prefetch algorithms have a
significant impact on performance because they populate memory space with erroneous
information, or fail to retrieve high-demand data that is required.

Disk optimization
Enginuity disk performance algorithms minimize the mechanical latencies and limitations
of traditional hard disks. Disk optimization features include:
◆ Dynamic Mirror Service Policy — Reduces disk latencies in mirrored environments by
reading from both mirrored pairs.
◆ Rotational position ordering — Reduces rotational latencies by scheduling I/Os based
on physical drive location.
◆ 100 percent fast writes — Improves the performance of applications initially by writing
to cache instead of disk.
Dynamic Mirror Service Policy

Symmetrix Dynamic Mirror Service Policy (DMSP) reduces rotational latency in mirrored
environments by collecting latency statistics on both disks in the mirrored pair. Enginuity
uses this information to improve performance by selecting a disk reading pattern that
automatically and dynamically balances workload. The Dynamic Mirror Service Policy can
choose:
◆ A split disk read pattern — Keeps each disk head over only half of the disk by splitting
the disk into two halves, the inner cylinders and the outer cylinders. Disk one
(primary) might service I/O corresponding to the inner part of the mirrored disk. Disk
two (secondary) might handle I/O corresponding to the outer part of the mirrored
disks.
◆ An interleaved read pattern — Allows both disks to alternately fetch tracks by reading
logically assigned tracks. For example, even-numbered tracks could be serviced by
disk one (primary) and odd-numbered tracks could be serviced by disk two
(secondary).
Rotational positioning ordering

Symmetrix system rotational position ordering code schedules I/Os based on their
physical location on the drive. Rotational position ordering is especially useful with large
capacity drives, because large capacity drives are more likely to have several I/O queues.
100 percent fast writes

Symmetrix systems reduce latencies for mission-critical, write-intensive applications by
performing all write operations in cache. When writing to cache in fast mode, Symmetrix
systems send a “write complete” acknowledgment to the host as soon as the data is
written and verified in cache, thereby releasing the application from the I/O operation
without participating in the slow process of accessing the disk. The Symmetrix system
then coalesces multiple writes to the same disk location, and safely destages the data to
disk.
Disk optimization 55
Tiered storage optimization

Tiered storage is a way to categorize the performance, functions, availability, and cost
requirements necessary to support specific business applications. Tiered storage falls into
four categories:
◆ Tier 3 — For applications like backup and archive, that do not require the performance,
availability and functionality of higher performance tiers.
◆ Tier 2 — For important information, like order fulfillment and batch processing, that
requires a high level of performance, availability or functionality, but may benefit from
a lower cost solution.
◆ Tier 1— For mission-critical applications, like online ordering, that require high
performance, high availability, and robust information safeguards.
◆ Tier 0 — For applications that require the ultimate performance and the lowest
possible latency, as well as the same high availability and information safeguards
that are also provided in tier 1.
Tier 0 storage is built on a generation of Flash drive technology that surpasses the
limits imposed by magnetic disk drives. Symmetrix systems combine Flash drive
technology with state-of-the-industry software, and provide high performance, flexible
tier 0 storage options.
Note: Enginuity 5876 Q4 2012 SR supports up to four tiers, with the fourth tier being FTS,
per FAST VP policy.
EMC XtremSW Cache

EMC® XtremSW Cache™ is intelligent caching software that leverages server-based flash
technology to reduce latency and accelerate throughput for dramatic application
performance improvement. XtremSWCache accelerates reads and protects data by using
a write-through cache to the networked storage to deliver persistent high availability,
integrity, and disaster recovery. XtremSWCache coupled with system-based EMC FAST
software creates the most efficient and intelligent I/O path from the application to the
data store. The result is a networked infrastructure that is dynamically optimized for
performance, intelligence, and protection for both physical and virtual environments.

CHAPTER 4
Open Systems and Mainframe Support
Symmetrix systems support connectivity to environments with both mainframe and open
systems hosts.
The Symmetrix Enterprise Storage Platform (ESP) option is required when both mainframe
hosts (FICON) and open systems hosts (FCoE, Fibre Channel, iSCSI) connect to the same
Symmetrix system. Contact your EMC representative for the current list of supported hosts,
models, operating systems, and open systems support policies.
This chapter introduces the mainframe and open systems features supported on
Symmetrix systems. Topics include:
◆ Mainframe support on VMAX 20K and VMAX 40K .................................................... 57
◆ Error reporting to the Mainframe host...................................................................... 59
◆ SIM Severity Reporting ............................................................................................ 60
◆ Environmental errors (Enginuity 5876) .................................................................... 64
◆ Open systems support on VMAX 10K, 20K, and 40K................................................ 67
Mainframe support on VMAX 20K and VMAX 40K

Symmetrix VMAX 20K and VMAX 40K systems support mainframe features, including:
Note: The availability of certain features may be dependent on Enginuity versions.
• Compatible Native Flash (Flash Copy) • MultiSubsystem Imaging
• Concurrent Copy • Parallel Access Volumes
• Dynamic Channel Management (DCM) • PDS Search Assist
• Dynamic Parallel Access Volumes/Multiple • Peer-to-Peer Remote Copy (PPRC)

Allegiance (PAV/MA)
• Extended Address Volumes (EAV) • Persistent IU Pacing (Extended Distance FICON)
• High Performance FICON (zHPF) • Parallel Access Volumes
• HyperPAV • PDS Search Assist
• Modified Indirect Data Address Word (MIDAW) • Peer-to-Peer Remote Copy (PPRC)
• Multiple Allegiance (MA) • Sequential Data Striping
• Multitrack High Performance FICON (zHPF • z/OS Global Mirror

multitrack)
• Multi-Path Lock Facility/Concurrent Access • Virtual Provisioning

(MPLF/CA)
• Basic HyperSwap
Open Systems and Mainframe Support 57

FICON configuration
FICON is a high-speed I/O interface that provides native point-to-point or switched
point-to-point single or multimode connections from mainframes to storage devices.
FICON connections support multiple concurrent I/O channels, I/O program multiplexing,
and better link utilization than IBM’s previous Fibre Channel standard.
Symmetrix systems auto-detect 2, 4 or 8 Gb/s FICON link speeds at switch or host port
login. Symmetrix systems also provide support for Extended Distance FICON.
IBM 2107 support

Symmetrix systems provide support for the IBM 2107 command and feature set. When
Symmetrix systems emulate an IBM 2107, they externally represent the serial number as
an alphanumeric serial number in order to be compatible with IBM command output.
Internally, Symmetrix systems retain a numeric serial number for IBM 2107 emulations.
Correlation between the numeric and alphanumeric serial numbers is handled within
Enginuity.
IBM i 512-byte D910 support

Symmetrix systems provide support for IBM i 512-byte 910 devices to provide a standard
512 byte device format that can natively attached to the IBM i host. The D910 is similar to
the existing 2107 device type which also enables the EMC Virtual Provisioning features.
Note: Enginuity 5876 Q2 2013 SR provides support of thin IBM i 512-byte D910 devices
on VMAX 10K systems.
Logical control unit capacities

Table 12 on page 58 shows logical control unit (LCUs) capacities.
Table 12 Logical control unit maximums
Description Maximum
LCUs per director slice (or port) 255 (within the range of 00 to FE)
LCUs per Symmetrix splita 255
Splits per Symmetrix system 16 (0 to 15)
Devices per split 65,280
LCUs per Symmetrix system 255
Devices per LCU 256
Logical paths per port 2,048
Logical paths per LCU per port 128
Symmetrix system host addresses per Symmetrix system (base and alias) 65,280
I/O host connections per Symmetrix system engine 8

a. A Symmetrix split is a logical partition of the Symmetrix system, identified by unique Symmetrix devices, SSIDs, and host serial
number.

Disk drive emulations

When Symmetrix systems are configured to mainframe hosts, the Symmetrix system
drives emulate IBM ECKD Direct Access Storage Device (DASD).
Cascading configurations
Cascading configurations greatly enhance FICON connectivity between local and remote
sites by using switch-to-switch extensions of the CPU to the FICON network. These
cascaded switches communicate over long distances using a small number of high speed
lines called interswitch links (ISLs). A maximum of two switches may be connected
together within a path between the CPU and the Symmetrix system.
Same switch vendors are required for a cascaded configuration. To support cascading,
each switch vendor requires specific models, hardware features, software features,
configuration settings, and restrictions. Specific IBM CPU models, MVS release levels,
host hardware, and Enginuity levels are also required.
For the most up-to-date information about switch support, consult the EMC Support Matrix
(ESM), available through E-Lab™ Interoperability Navigator (ELN) at
http://elabnavigator.emc.com under the PDFs and Guides tab.
Error reporting to the Mainframe host

The Symmetrix Enginuity operating environment can detect the following error types to the
mainframe host in the Symmetrix storage systems:
◆ Data Check — Enginuity has detected an error in the bit pattern read from the disk.
Data checks are due to hardware problems when writing or reading data, media
defects, or random events.
◆ System or Program Check — Enginuity has rejected the command. This type of error is
indicated to the processor and is always returned to the requesting program.
◆ Overrun — Enginuity cannot receive data at the rate it is transmitted from the host.
This error indicates a timing problem. Resubmitting the I/O operation usually corrects
this error.
◆ Equipment Check — Enginuity has detected an error in hardware operation.
◆ Environmental — Enginuity internal test has detected an environmental error. Internal
environmental tests monitor, check, and report failures of the critical hardware
components. They run at the initial system power-up, upon every software reset
event, and at least once every 24 hours during regular operations.
If an environmental test detects an error condition, it sets a flag to indicate a pending
error and presents a unit check status to the host on the next I/O operation. The test
that detected the error condition is then scheduled to run more frequently. If a
device-level problem is detected, it is reported across all logical paths to the device
experiencing the error. Subsequent failures of that device are not reported until the
failure is fixed.
If a second failure is detected for a device while there is a pending error-reporting
condition in effect, Enginuity reports the pending error on the next I/O and then the
second error.
Error reporting to the Mainframe host 59

Enginuity reports error conditions to the host and to the EMC Customer Support Center.
When reporting to the host, Enginuity presents a unit check status in the status byte to the
channel whenever it detects an error condition such as a data check, a command reject,
an overrun, an equipment check, or an environmental error.
When presented with a unit check status, the host retrieves the sense data from the
Symmetrix system and, if logging action has been requested, places it in the Error
Recording Data Set (ERDS). The EREP (Environment Recording, Editing, and Printing)
program prints the error information. The sense data identifies the condition that caused
the interruption and indicates the type of error and its origin. The sense data format
depends on the mainframe operating system. For 2105, 2107, or 3990 controller
emulations, the sense data is returned in the SIM format.
SIM Severity Reporting

Enginuity supports SIM Severity Reporting that enables you to filter SIM severity alerts
reported to the multiple virtual storage (MVS) console. Table 13 on page 60 lists the
default settings for SIM Severity Reporting:
◆ SIM ACUTE, SERIOUS, and MODERATE Alerts are by default reported to the MVS console.
◆ All SIM severity alerts are by default reported to the EREP.
Table 13 SIM severity alerts
Severity Description
SERVICE No system or application performance degradation is expected. No system or

application outage has occurred.
MODERATE Performance degradation is possible in a heavily loaded environment. No system or

application outage has occurred.
SERIOUS A primary I/O subsystem resource is disabled. Significant performance degradation

is possible. System or application outage may have occurred.
ACUTE A major I/O subsystem resource is disabled, or damage to the product is possible.
Performance may be severely degraded. System or application outage may have
occurred.
REMOTE SERVICE EMC Customer Support Center is performing service/maintenance operations on

the system.
REMOTE FAILED Service Processor cannot communicate with the EMC Customer Support Center.

Environmental errors (Enginuity 5874 and 5875)

Table 14 on page 61 lists Enginuity 5874 and 5875 environmental errors in SIM format.
Table 14 Environmental Errors Reported as SIM messages
SIM
Hex code Severity level Description reference code
042F MODERATE Send a SIM alert for error code 052F (a sync SRDF write failure occurred). E42F
Note: Epack required for 5874 only: fix 58335 and fix 20011029.
043E MODERATE An SRDF Consistency Group was suspended. E43E
Note: Severity level

can be modified via
SymmWin.
0454 SERVICE SRDF switched to Adaptive Copy write pending mode due too numerous E454
suspend or halt chains.
This condition happens in SRDF configurations when Enginuity detects a
mainframe memory paging I/Os to the SRDF devices. This error triggers a
call home to the EMC Customer Support Center.
0461 SERVICE The M2 is resynchronized with the M1 device. This event occurs once the E461
M2 device is brought back to a Ready state.
ENGINEERING RECOMMENDATION is to leave disabled.
0462 SERVICE The M1 is resynchronized with the M2 device. This event occurs once the E462
0463 SERIOUS One of the back-end directors failed into the IMPL Monitor state. 2463
0465 SERVICE Device resynchronization process has started. E465

0467 MODERATE The remote Symmetrix system reported an SRDF error across the SRDF E467
links.
can be modified via
SymmWin.
046B SERVICE The Event Trace utility has been running for more than 30 days. E46B
046D MODERATE An SRDF group is lost. This event happens, for example, when all SRDF E46D
links fail.
can be modified via
SymmWin.
046E SERVICE An SRDF group is up and operational. E46E

can be modified via
SymmWin.
0471 SERIOUS The DSE, DATA, or SAVE device is too small or the session is too long. 2471
SIM Severity Reporting 61

Table 14 Environmental Errors Reported as SIM messages (continued)
SIM
0473 SERIOUS A periodic environmental test (env_test9) detected the mirrored device in E473
a Not Ready state.
can be modified via
SymmWin.
0474 SERIOUS A periodic environmental est (env_test9) detected the mirrored device in a E474
Write Disabled (WD) state.
can be modified via
SymmWin.
0475 SERIOUS An SRDF R1 remote mirror is in a Not Ready state. E475

can be modified via
SymmWin.
0476 SERVICE Service Processor has been reset. 2476
0477 REMOTE FAILED The Service Processor could not call the EMC Customer Support Center 1477
(failed to call home) due to communication problems.
0478 MODERATE Check if a FLASH programming lock is held. 2478
047C ACUTE A SAVE device with user data is Not Ready. 247C
047D MODERATE Either the SRDF group lost an SRDF link or the SRDF group is lost locally. E47D

can be modified via
SymmWin.
047E SERVICE An SRDF link recovered from failure. The SRDF link is operational. E47E

can be modified via
SymmWin.
047F REMOTE SERVICE The Service Processor successfully called the EMC Customer Support 147F
Center (called home) to report an error.
0492 SERVICE The available disk space on the Service Processor is low. 2492
01BA ACUTE A problem with the Engine power supply or the Engine SPS module. 24BA
02BA
03BA
04BA

Table 14 Environmental Errors Reported as SIM messages (continued)
SIM
04CA MODERATE An SRDF/A session dropped due to a non-user request. E4CA

Possible reasons include fatal errors, SRDF link loss, or reaching the
Note: Severity level maximum SRDF/A host-response delay time.
can be modified via
SymmWin.
04D1 REMOTE SERVICE Remote connection established or remote control connected. 14D1
04D1 REMOTE SERVICE Remote connection established. 14D1

Remote control connected.
04D2 REMOTE SERVICE Remote connection closed. Remote control rejected. 14D2
04D3 SERVICE Flex filter problems. 24D3
04D4 REMOTE SERVICE Remote connection closed. 14D4

Remote control disconnected.
04DA SERVICE Problems with task/threads. 24DA
04DB SERVICE SYMPL script generated error. 24DB
04DC SERVICE Service Processor related problems. 24DC
04E0 REMOTE FAILED Communications problems. 14E0
04E1 SERVICE Problems in error polling. 24E1
04F9 MODERATE An SRDF Consistency Group was suspended. E4F9

Environmental errors (Enginuity 5876)

Table 15 on page 64 list the Enginuity 5876 or higher environmental errors in SIM format.
Note: All Severity levels listed can be modified via SymmWin.
Table 15 Environmental errors reported as SIM messages
SIM
042F NONE Send a SIM Alert for error code 052F (a sync SRDF write failure occurred). E42F
EMC recommendation: NONE.
043E MODERATE An SRDF Consistency Group was suspended. E43E
0454 SERVICE SRDF switched to Adaptive Copy write pending mode due to numerous E454
suspend or halt chains.
This condition happens in SRDF configurations when Enginuity detects a
mainframe memory paging I/Os to the SRDF devices. This error triggers a
call home to the EMC Customer Support Center.
0461 NONE The M2 is resynchronized with the M1 device. This event occurs once the E461
EMC recommendation: NONE
0462 NONE The M1 is resynchronized with the M2 device. This event occurs once the E462
0463 SERIOUS One of the back-end directors failed into the IMPL Monitor state. 2463
0465 NONE Device resynchronization process has started. E465

0467 MODERATE The remote Symmetrix system reported an SRDF error across the SRDF E467
links.
046B SERVICE The Event Trace utility has been running for more than 30 days. E46B
046D MODERATE An SRDF group is lost. This event happens, for example, when all SRDF E46D
links fail.
046E SERVICE An SRDF group is up and operational. E46E
0470 ACUTE OverTemp condition based on memory module temperature. 2470
0471 SERIOUS The DSE, DATA, or SAVE device is too small or the session is too long. 2471
Note: Severity
changes from
SERIOUS to ACUTE
at 98% full capacity.
0473 SERIOUS A periodic environmental test (env_test9) detected the mirrored device in E473
a Not Ready state.
0474 SERIOUS A periodic environmental est (env_test9) detected the mirrored device in a E474
Write Disabled (WD) state.
0475 SERIOUS An SRDF R1 remote mirror is in a Not Ready state. E475

Table 15 Environmental errors reported as SIM messages
SIM
0476 SERVICE Service Processor has been reset. 2476
0477 REMOTE FAILED The Service Processor could not call the EMC Customer Support Center 1477
(failed to call home) due to communication problems.
047A ACUTE AC Power lost to Power Zone A or B. 247A
01BA ACUTE A problem with the engine power supply or the engine SPS module. 24BA
02BA
03BA
04BA
047C ACUTE A SAVE device with user data is Not Ready. 247C
047D MODERATE Either the SRDF group lost an SRDF link or the SRDF group is lost locally. E47D
047E SERVICE An SRDF link recovered from failure. The SRDF link is operational. E47E
047F REMOTE SERVICE The Service Processor successfully called the EMC Customer Support 147F
Center (called home) to report an error.
0492 SERVICE The available disk space on the Service Processor is low. 2492
04CA MODERATE An SRDF/A session dropped due to a non-user request. E4CA

Possible reasons include fatal errors, SRDF link loss, or reaching the
maximum SRDF/A host-response delay time.
04D1 REMOTE SERVICE Remote connection established. 14D1

Remote control connected.
04D2 REMOTE SERVICE Remote connection closed. Remote control rejected. 14D2
04D3 SERVICE Flex filter problems. 24D3
04D4 REMOTE SERVICE Remote connection closed. 14D4

Remote control disconnected.
04DA SERVICE Problems with task/threads. 24DA
04DB SERVICE SYMPL script generated error. 24DB
04DC SERVICE Service Processor related problems. 24DC
04E0 REMOTE FAILED Communications problems. 14E0
04E1 SERVICE Problems in error polling. 24E1
04F9 MODERATE An SRDF Consistency Group was suspended. E4F9

Operator messages
On z/OS, SIM messages will be displayed as IEA480E Service Alert Error messages. They
have the format shown in Figure 9 on page 66 and Figure 10 on page 66.
*IEA480E 1903,SCU,ACUTE ALERT,MT=2105,SER=0507-00025,

REFCODE=247A-0000-0000
247A = AC line failure or interruption SYM-001083
Figure 9 z/OS IEA480E service alert error message format (AC power failure)
*IEA480E 1900,DASD,SERIOUS ALERT,MT=2105,SER=0507-00025,

REFCODE=E473-0000-7B01,VOLSER=LSJ13B,ID=01
Channel address = 7B
Number of errors = 01
Note: E473 = Mirror-1 volume in “Not Ready” state
Channel address of the “Not Ready” device SYM-001084
Figure 10 z/OS IEA480E service alert error message format (mirror-1 volume in “not ready” state)
Note: All host channel paths to that device (target volume) will report this error message.
Therefore, this message may appear several times.
The Symmetrix system also reports events to the host and to the service processor. These
events are:
◆ The mirror-2 volume has synchronized with the source volume.
◆ The mirror-1 volume has synchronized with the target volume.
◆ Device resynchronization process has begun.
On z/OS, these events are displayed as IEA480E Service Alert Error messages. They have
the format shown inFigure 11 on page 66 and Figure 12 on page 67.
*IEA480E 0D03,SCU,SERVICE ALERT,MT=3990-3,SER=,

REFCODE=E461-0000-6200
Channel address of the synchronized device
E461 = Mirror-2 volume resynchronized with Mirror-1 volume
Figure 11 z/OS IEA480E service alert error message format (mirror-2 resynchronization)

*IEA480E 0D03,SCU,SERVICE ALERT,MT=3990-3,SER=,

REFCODE=E462-0000-6200
Channel address of the synchronized device
E462 = Mirror-1 volume resynchronized with Mirror-2 volume
Figure 12 z/OS IEA480E service alert error message format (mirror-1 resynchronization)
Open systems support on VMAX 10K, 20K, and 40K

Symmetrix VMAX 10K, VMAX 20K and VMAX 40K systems provide the drive emulation and
volume manager compatibility required for open systems environments. On open systems
hosts, Symmetrix system logical disk devices appear as standard SCSI drives with data
stored in fixed-block architecture format. Any logical device manager software installed on
a host can be used with Symmetrix system disk devices.
Symmetrix systems provide Fibre Channel connections to IBM i hosts. Fibre Channel
provides up to 8 Gb/s full duplex with IBM i.
EMC Symmetrix systems support open systems features, including:
• EMC Open Migrator/Live Migration (LM) • IBM i host connections
• FAST VP • Open Replicator for Symmetrix
• Federated Live Migration • RecoverPoint
• Federated Tiered Storage • Virtual Provisioning
Open systems intermix configurations

Intermix configurations on open systems allow the definition of separate FICON zones on
new or existing open systems switches. These switches can also be cascaded to enhance
connectivity and facilitate remote backup and recovery. The EMC and IBM branded
McDATA and INRANGE switches are supported.
To support open systems intermix configurations, each switch vendor requires specific
models, hardware and software features, configuration settings, and restrictions. Specific
IBM CPU models, MVS release levels, channel hardware, and Enginuity levels are also
required.
For the most up-to-date information about switch support, consult the EMC Support Matrix
(ESM), available through E-Lab Interoperability Navigator (ELN) at
http://elabnavigator.emc.com, under the PDFs and Guides tab.
Open systems support on VMAX 10K, 20K, and 40K 67


CHAPTER 5
Data Integrity and Protection
Symmetrix systems provide a suite of integrity checks, RAID options, and vaulting
capabilities to ensure data integrity and to protect data in the event of a system failure or
power outage.
This chapter describes Symmetrix system data integrity protections. Topics include:
◆ Data Integrity Checking ........................................................................................... 69
◆ Drive integrity monitoring and correction................................................................. 70
◆ RAID options ........................................................................................................... 70
◆ Vaulting .................................................................................................................. 71
Data Integrity Checking

Symmetrix systems validate the integrity of data it holds at every possible point during the
lifetime of the data. From the point at which data enters a Symmetrix system, the data is
continuously protected by error detection metadata. This protection metadata is checked
by hardware and software mechanisms any time data is moved within the Symmetrix
subsystem, allowing the Symmetrix system to provide true end-to-end integrity checking
and protection against hardware or software faults.
The protection metadata is appended to the data stream, and contains information
describing the expected data location as well as cyclic redundancy code (CRC)
representation of the actual data contents. The expected values to be found in protection
metadata are stored persistently in an area separate from the data stream. The protection
metadata is used to validate the logical correctness of data being moved within the
Symmetrix system any time the data transitions between protocol chips, internal buffers,
internal data fabric endpoints, system cache, and system disks.
Physical memory error correction and error verification

Symmetrix systems correct single-bit errors and report an error code once the single-bit
errors reach a predefined threshold. When a multibit error occurs, the Symmetrix system
fences the physical memory segment (removes it from service) and retrieves the data from
mirrored memory (if it was unwritten) from the drive. In the unlikely even that physical
memory replacement is required, the Symmetrix system notifies EMC support, and a
replacement is ordered.
Block CRC
Symmetrix systems support industry standard block CRC based on T10 Data Integrity Field
(DIF)) that enables host generated CRC’s to be stored and used with the data. Symmetrix
systems provide additional protections for address/control fault modes that provide
increased levels of protection against address/control faults and provides this in user
definable blocks provided by the T10 standard.
Symmetrix systems provide address information and write status information in the extra
bytes in the application tag and reference tag portion of the block CRC.
Data Integrity and Protection 69

Drive integrity monitoring and correction

Symmetrix systems monitor medium defects by both examining the result of each disk
data transfer and proactively scanning the entire disk during idle time. If a block on the
disk is determined to be bad, the director:
1. Rebuilds the data in the physical memory if necessary.
2. Remaps the defect block to another area on the disk set aside for this purpose.
3. Rewrites the data from physical memory back to the remapped block on the disk.
The director maps around any bad block(s) detected, thereby avoiding defects in the
media. The director also keeps track of each bad block detected on a disk. If the number of
bad blocks exceeds a predefined threshold, the Service Processor invokes a sparing
operation to replace the defective drive and then automatically alerts EMC Customer
Support to arrange for corrective action.
RAID options
Symmetrix systems support varying levels of protection including RAID 1, RAID 10, RAID 5
(3+1 and 7+1), and RAID 6 (6 + 2 and 14 + 2), as shown in Table 16 on page 70. RAID
protection options are configured at the physical drive level. Different levels of RAID
protection are easily configured with different datasets within a Symmetrix system. EMC
strongly recommends that you use one or more of the RAID data protection schemes for all
data devices.
Table 16 RAID options (page 1 of 2)
RAID System Provides the following Configuration considerations
RAID 1 All The highest level of performance for all mission-critical and Withstands failure of a single drive within
business-critical applications. Maintains a duplicate copy the mirrored pair.
of a device on two drives: A drive rebuild is a simple copy from the
• If a drive in the mirrored pair fails, the Symmetrix remaining drive to the replaced drive.
system automatically uses the mirrored partner without The number of required drives is twice
interruption of data availability. the amount required to store data
• When the drive is (nondisruptively) replaced by a (usable storage capacity of a mirrored
sparing operation, the Symmetrix system re-establishes system is 50%).
the mirrored pair and automatically re-synchronizes the
data with the drive.

Table 16 RAID options (page 2 of 2)
RAID System Provides the following Configuration considerations
RAID 10 VMAX 20K A combination of RAID 1 (mirrored) and RAID 0 (striping Withstands failure of multiple drives
and VMAX with no data protection) used for mainframe environments. within one of the mirrored pairs.
40K RAID 10 allows four Symmetrix system devices (each A drive rebuild is a simple copy from the
one-fourth the size of the original IBM device) to appear as remaining drive to the replaced drive.
one IBM device to the host, accessible by way of one host The number of required disks is twice the
address. Any four devices can be chosen to define a group amount required to store data (usable
provided they are equally sized, the same type (for data storage capacity of a mirrored
example, all 3390), and have the same mirror system is 50%).
configuration.
RAID 5 All Distributed parity and striped data across all drives in the RAID 5 (3 + 1) provides 75% data storage
RAID group. Options include: capacity.
• RAID 5 (3 + 1) — Consists of four drives with parity and RAID 5 (7 + 1) provides 87.5% data
data striped across each device. storage capacity.
• RAID 5 (7 + 1) — Consists of eight drives with data and Withstands failure of a single drive within
parity striped across each device. the RAID 5 group.
RAID 6 All Striped drives with double distributed parity (horizontal RAID 6 (6 + 2) provides 75% data storage
and diagonal). The highest level of availability options capacity.
include: RAID 6 (14 + 2) provides 87.5% data
• RAID 6 (6 + 2) — Consists of eight drives with dual storage capacity.
parity and data striped across each device. Withstands failure of two drives within
• RAID 6 (14 + 2) — Consists of 16 drives with dual parity the RAID 6 group.
and data striped across each device.
Vaulting
Symmetrix system vault operations protect data during a manual power down or an
unexpected power outage.
Each Symmetrix system comes with Standby Power Supply (SPS) modules. If power is lost,
the Symmetrix system uses SPS power to write the data in physical memory onto
designated disk storage called Power Vault devices. Vaulted images are fully redundant;
the contents of physical memory are saved twice to independent disks.
The vault operation

The Symmetrix systems initiate a vault operation if the system is powered down,
transitions offline, or when environmental conditions, such as the loss of a data center
due to an air conditioning failure occur. A vault operation is initiated:
◆ During the first (save) part of the vault operation, the Symmetrix system stops all I/O.
When physical memory reaches a consistent state, directors write the contents to the
vault devices, saving two copies of the data. The Symmetrix system then completes
the power down, or, if power down is not required, remains in the offline state.
◆ During the second (restore) part of the operation, the Symmetrix system startup
program initializes the hardware and the environmental system, restores physical
memory contents from the saved data (while checking data integrity) and re-initializes
the physical memory.
Vaulting 71
The system resumes normal operation when the SPSes are sufficiently recharged to
support another vault. If any condition is not safe, the system will not resume operation
and will notify Customer Support for diagnosis and repair. This allows Customer Support
to communicate with the Symmetrix system and restore normal system operations.
Vault configuration considerations

Table 17 lists the amount of dedicated vault space and the dedicated devices for vault
space per engine.
Table 17 Space dedication
System Dedicated vault space Dedicated devices for vault space per engine
VMAX 10K 9 GB 20, total of 180 GB of vault space
The following configuration rules apply to the vault drives and directors:
◆ Vault devices are designated disk drives that reserve a dedicated amount space for
vault data, including metadata.
◆ All drives types can be used for vault.
◆ The vault space is for internal use only. No other device can reside in this space.
◆ Five vault drives per loop are required to enable sparing. Vault drives are eligible for
permanent sparing and direct sparing.
◆ The total capacity of all vault devices in the system will be at least sufficient to keep
two logical copies of the persistent portion of physical memory.

Data Migration Tools
CHAPTER 6
Symmetrix systems provide the ability to perform the one-time movement of data from a
source to a target using various data migration software. Once the migration operation is
performed, applications will now access the data from the new location. When migrating
data, one should consider the potential business impact and the type of data to be
migrated, the site location(s), the number of systems and applications, and the total
amount of data, as well as time considerations and schedules.
Symmetrix systems support several tools and services for data migration:
◆ “Federated Tiered Storage” on page 73 — Allows the creation of external storage using
EMC or third-party storage systems.
◆ “Federated Live Migration” on page 76 — Allows data movement from source
Symmetrix systems to a target Symmetrix system.
◆ “Open Replicator for Symmetrix” on page 76 — Creates copies of data for migration
between Symmetrix systems and other qualified storage systems.
◆ “Open Migrator/Live Migration” on page 77 — Provides online data migration between
the source and the target storage systems. The migration process is non-disruptive to
production applications.
◆ “PowerPath Migration Enabler” on page 77 —Enables non-disruptive or minimally
disruptive data migration between storage systems or between logical units within a
single storage system.
◆ SRDF/Data Mobility (SRDF/DM) – Enables fast data transfer from R1 to R2 devices over
extended distances.
◆ “Unisphere for VMAX” on page 78 — Supports browser-based user interface for the
configuration and management of Symmetrix systems.
Federated Tiered Storage

Federated Tiered Storage (FTS) allows the creation of external storage using EMC or
third-party storage systems. FTS enables data mobility between the Symmetrix system and
the external systems, and data mobility between two external systems, using existing
VLUN migration technology. FTS does not require any new hardware and uses available
SAN ports (also usable as FAs and RFs) and is based on new Enginuity emulation
functionality, known as DX (Disk Adaptor eXternal). “External connections” on page 24
provides additional information.
Federated Tiered Storage (FTS) gives you the ability to attach supported, SAN-attached
external systems to a Symmetrix system, as show in Figure 13 on page 74. Enginuity 5876
Q4 2012 SR supports direct attach from your external storage system to a Symmetrix
system, as shown in Figure 14 on page 75, using Fibre Channel arbitrated loops between
the external port and the target port.
Federated Tiered Storage 73

Note: CVThe maximum external capacity is determined by the VMAX cache.
FTS allows LUNs which exist on external systems to be used to provide physical disk space
on existing systems while gaining access to Symmetrix features such as local replication,
remote replication, storage tiering, data management, and data migration. These external
LUNs can be used as raw storage space for the creation of Symmetrix devices in the same
way internal Symmetrix physical drives are used. These devices are known as eDisks.
Figure 13 on page 74 shows the configuration of the network, storage systems, and
application hosts using FTS.
Figure 13 FTS configuration - fabric

Figure 14 shows direct attach from your external storage system to a Symmetrix system.
Figure 14 FTS configuration - arbitrated loops
eDisks
When you attach external storage to a Symmetrix system, FTS virtualizes an external
system’s SCSI logical units as Symmetrix disks called eDisks.
The following restrictions apply to eDisks:
• Can only be unprotected devices. The RAID protection scheme of eDisks is
dependent on the external system.
• Cannot be IBM i, CKD, or gatekeeper devices.
• Cannot be used as VAULT, SFS, or ACLX devices.
Modes of operation
FTS has two modes of operation, depending on whether the external LUN is used as raw
storage space or has data that must be preserved and accessed through a Symmetrix
device.
◆ External Provisioning that allows you to access LUNs existing on external storage as
raw capacity for new Symmetrix devices. These devices are called externally
provisioned devices. When you virtualize an eDisk for external provisioning, you can
then create Symmetrix devices from the external disk group and present the storage
to users. You can also use this storage to create a new FAST VP tier. See “Fully
Automated Storage Tiering for Virtual Pools” on page 39 for additional details.
Federated Tiered Storage 75

◆ Encapsulation which allows you to preserve existing data on external LUNs and access
it through Symmetrix volumes. These devices are called encapsulated devices. There
are two different options with encapsulation:
• Standard encapsulation - The eDisk is encapsulated and exported from the
Symmetrix system as disk group provisioned devices.
• Virtual provisioning encapsulation - Data devices are created and added to a
specified thin pool. Fully allocated thin devices are also created and bound to the
pool. Extents are allocated to the external LUN through the data devices.
In either case, Enginuity automatically creates the necessary Symmetrix devices. If the
eDisk is larger than the maximum Symmetrix device size or the configured minimum auto
meta size, Enginuity creates multiple Symmetrix devices to account for the full size of the
eDisk. These Symmetrix devices are concatenated into a single concatenated metadevice
to allow access to the complete volume of data available from the eDisk.
FTS Interoperability Matrix at https://elabnavigator.emc.com/jsp/legacy_support.jsp and
the EMC Simple Support Matrix EMC Federated Tiered Storage (FTS) provide greater detail
on FTS support of external systems. The EMC Solutions Enabler Symmetrix Array Controls
CLI Product Guide provides additional details.
Federated Live Migration

Federated Live Migration (FLM) allows volumes to be migrated non-disruptively, without
loading software on any connected host and without host interruption to load
virtualization software. This allows a new Symmetrix system to displace existing systems
without needing to coordinate downtimes with host or application administrators.
Open Replicator for Symmetrix

EMC Open Replicator for Symmetrix (ORS) provides a method for copying data from a
qualified storage system within a storage area network (SAN) to or from a another system.
Open Replicator for Symmetrix provides the ability to migrate data from EMC systems,
CLARiiON systems, and qualified third party systems to/from a Symmetrix system, as well
as the ability to migrate data from a Symmetrix system to other storage systems within the
SAN. When combined with PowerPath Migration Enabler, Open Replicator for Symmetrix
provides a nondisruptive migration solution.
Open Replicator for Symmetrix features include:
◆ Introduced in Enginuity 5876, ORS is supported over FCoE where FCoE ports are
enabled to act as a SCSI initiator.
◆ Heterogeneous data mobility — Migrates and copies data between Symmetrix systems
and other supported third-party systems.
◆ Online migrations — Migrates data with minimum disruption to host applications.
◆ Integration with EMC replication software — Allows Open Replicator for Symmetrix to
protect lower-tier applications at remote locations.
◆ SAN/WAN capabilities — Allows data migration to qualified storage systems over
SAN/WAN topologies.

◆ Consistency support — Ensures immediate data availability to host applications using

Symmetrix system consistency technology.
◆ Full or incremental copying — Accelerates backups by pushing a live source Symmetrix
system volume to a target volume on a qualified storage system.
Open Migrator/Live Migration

EMC Open Migrator/Live Migration (LM) provides online data migration of Microsoft
Windows, UNIX, or Linux devices between any source and EMC storage. Migration is
performed from the production host.
With Open Migration/LM, critical applications are online and available during operations
like server consolidation, storage upgrades, and performance tuning. Open Migrator/LM
provides the mirroring and background copy functions that are used to synchronize data
images on one or more source and target devices, LUNs, or LUN partitions. Data migration
is supported between source and target devices of any device block type. During migration
the source volume is available for I/O to production applications on the host.
PowerPath Migration Enabler

EMC PowerPath Migration Enabler (PPME) is a migration tool that enables non-disruptive
or minimally disruptive data migration between storage systems or between logical units
within a single storage system. Migration Enabler resides on the host and allows
applications continued data access throughout the migration process. Migration Enabler
works independently of PowerPath multipathing, but PowerPath must be fully installed.
PowerPath Migration Enabler integrates with other technologies to minimize or eliminate
application downtime while migrating data.
SRDF/Data Mobility
SRDF/Data Mobility (SRDF/DM) permits operation in SRDF adaptive copy mode only and is
designed for data replication or migration between two or more Symmetrix systems.
SRDF/DM transfers data from primary volumes to secondary volumes permitting
information to be shared, content to be distributed, and access to be local to additional
processing environments. Adaptive copy mode enables applications using that volume to
avoid propagation delays while data is transferred to the remote site. SRDF/DM supports
all Symmetrix systems and all Enginuity levels that support SRDF, and can be used for
local or remote transfers.
The EMC® Symmetrix® Remote Data Facility (SRDF®) Product Guide provides greater
detail.
Open Migrator/Live Migration 77

Unisphere for VMAX

EMC Unisphere for VMAX is a simple, intuitive, browser-based user interface for the
configuration and management of Symmetrix systems running Enginuity 5876 and higher.
Unisphere for VMAX presents the functionality of the Solutions Enabler SYMCLI in a
browser interface. You can use Unisphere to:
◆ Manage Symmetrix access controls, user accounts, and roles
◆ Discover Symmetrix systems
◆ Perform configuration operations (create volumes, map and mask volumes, set
Symmetrix system attributes, set volume attributes, set port flags, create SAVE pools)
◆ Manage volumes (change volume configuration, set volume status, reserve volumes,
duplicate volumes, create/dissolve meta volumes)
◆ Manage Fully Automated Storage Tiering (FAST), Virtual Provisioning, and
◆ Perform and monitor replication operations
◆ Specify and monitor alerts
◆ Monitor an application’s performance and analyze system performance
Unisphere for VMAX is preinstalled on the service processor (but without the performance
section, and can also run on a data center host.
In Enginuity 5876 Federated Live Migration includes support for clustered host
configurations. Enginuity 5876 Q4 2012 SR introduces new host environments and
support of additional arrays. Federated Live Migration supports migrations with zero
space reclamation.
The EMC Simple Support Matrix EMC Federated Live Migration provides up-to-date
information on supported host operating environments.

CHAPTER 7
Storage management tools
Symmetrix systems can be managed with the following tools:

◆ “Unisphere for VMAX” on page 80 — A simple, intuitive browser based user interface
for the configuration and management of Symmetrix systems. Unisphere for VMAX
also provides performance monitoring and analysis, and shares a common look and
feel with other EMC management consoles.
◆ “EMC z/OS Storage Manager” on page 80 — An Interactive System Productivity Facility
(ISPF) interface that manages Symmetrix systems in mainframe environments.
◆ “EMC ControlCenter and ProSphere” on page 80 — An intuitive, browser-based family
of products that provides management of the overall storage environment, including
multivendor storage reporting, monitoring, configuration, and control.
◆ “Solutions Enabler SYMCLI” on page 81 — A library of commands that are entered
from a command line or from a script.
◆ “SMI-S Provider” on page 81 — An SMI-compliant interface for EMC Symmetrix and
CLARiiON® systems.
◆ “Mainframe Enablers” on page 81 — A suite of components that can be used to
monitor and manage a Symmetrix system.
◆ “EMC Virtual Storage Integrator” on page 82 — A view of the relationships between
VMware virtual machines, disk files, datastores, and underlying EMC storage devices
on the Symmetrix VMAX.
◆ “Geographically Dispersed Disaster Restart” on page 82 — Automate disaster restart
of applications and systems in mainframe environments in the event of a planned or
an unplanned outage.
Note: Mainframe Enablers does not provide management for FAST VP and Federated
Tiered Storage (FTS).
Storage management tools 79

Unisphere for VMAX

EMC Unisphere for VMAX is a simple, intuitive, browser-based user interface for the
configuration and management of Symmetrix systems running Enginuity 5876 and higher.
Unisphere for VMAX presents the functionality of the Solutions Enabler SYMCLI in a
browser interface. You can use Unisphere to:
◆ Manage Symmetrix access controls, user accounts, and roles
◆ Discover Symmetrix systems
◆ Perform configuration operations (create volumes, map and mask volumes, set
Symmetrix system attributes, set volume attributes, set port flags, create SAVE pools)
◆ Manage volumes (change volume configuration, set volume status, reserve volumes,
duplicate volumes, create/dissolve meta volumes)
◆ Manage Fully Automated Storage Tiering (FAST), Virtual Provisioning, and
◆ Perform and monitor replication operations
◆ Specify and monitor alerts
◆ Monitor an application’s performance and analyze system performance
Unisphere for VMAX is preinstalled on the service processor (but without the performance
section, and can also run on a data center host.
EMC z/OS Storage Manager

The EMC z/OS Storage Manager (EzSM) is a mainframe software product providing storage
management in a Symmetrix environment. EzSM provides mainframe storage managers
and operations that staff a flexible z/OS-centric view of storage that presents both
Symmetrix-specific information and z/OS storage management data in a single
easy-to-use 3270 interface.
With EzSM, you can discover and monitor the volumes in a Symmetrix VMAX 20K and 40K,
set alerts for volumes, summarize Symmetrix configuration information, and much more.
You can use EzSM to:
◆ Monitor and report on Symmetrix system mainframe storage
◆ Perform SRDF and TimeFinder operations
◆ Perform Group Name Services (GNS) operations.
EMC ControlCenter and ProSphere

EMC ControlCenter® and ProSphere™ storage management software provides an
end-to-end solution for multivendor storage reporting, monitoring, configuration, and
control.
EMC ControlCenter consists of core infrastructure components (providing basic scalability,
usability, and information sharing) coupled with a set of licensed applications and license
packages that ensure the appropriate level of management and control over your
environment.

ProSphere is EMC's next generation Storage Resource Management product that will
integrate much of the EMC ControlCenter functionality into a single product.
EMC ControlCenter users under maintenance contracts are entitled to ProSphere, ensuring
a seamless path to its advanced capabilities for virtual and cloud storage infrastructures.
The following EMC ControlCenter and ProSphere licenses manage Symmetrix systems:
◆ SAN Manager™
◆ EMC Symmetrix Manager
◆ EMC Symmetrix Optimizer
◆ Performance Manager
◆ EMC StorageScope™
Solutions Enabler SYMCLI

Solutions Enabler SYMCLI is a specialized library consisting of commands that can be
invoked on the command line or from within scripts. Solutions Enabler SYMCLI commands
can be used to monitor device configuration and status and perform control operations on
devices and data objects within your managed storage complex.
SMI-S Provider
EMC SMI-S Provider is an SMI-compliant interface for Symmetrix and CLARiiON systems
that supports the SNIA Storage Management Initiative (SMI). The SMI-Specification
(SMI-S) is an open storage management interface that enables the interoperability of
multiple vendors’ storage management technologies to monitor and control storage
resources in multivendor SAN topologies.
Mainframe Enablers
The EMC Mainframe Enablers is a suite of components that you can use to monitor and
manage your EMC Symmetrix system. The components listed below are distributed and
installed as a single package. This combined packaging simplifies installation and
maintenance, and provides assurance of component compatibility.
◆ ResourcePak® Base for z/OS facilitates communication between the Symmetrix
system and mainframe-based applications provided by EMC or independent software
vendors.
◆ SRDF® Host Component for z/OS monitors SRDF status and controls SRDF processes
through the use of commands executed from a host. SRDF maintains a real-time copy
of data at the logical volume level in multiple Symmetrix systems located in physically
separate sites.
◆ TimeFinder®/Clone Mainframe Snap Facility is the software foundation for three
functional products:
• TimeFinder/Clone allows creating point-in-time copies of full volumes or individual
datasets
• TimeFinder/Snap allows creating pointer-based copies where only the pre-images
of changed data are written to the save area.
81
• TimeFinder/Consistency Group allows performing snap and clone operations on

volumes so that the target is dependent write consistent.
◆ TimeFinder/Mirror for z/OS allows you to create Business Continuance Volumes
(BCVs) and gives you the ability to ESTABLISH, SPLIT, RE-ESTABLISH and RESTORE from
the source logical volumes.
◆ Consistency Groups for z/OS is designed to ensure the consistency of data remotely
copied by the Symmetrix SRDF feature in the event of a rolling disaster.
◆ TimeFinder Utility for z/OS is used in conditioning SPLIT BCVs by relabeling the volume
and (optionally) renaming and recataloging datasets. This allows the BCV to be
mounted and used.
◆ AutoSwap™ for z/OS can move (swap) workloads from volumes in one set of
Symmetrix systems to volumes in other Symmetrix systems without operational
interruption.
The EMC Mainframe Enablers Installation and Customization Guide provides detailed
descriptions of components.
EMC Virtual Storage Integrator

The EMC Virtual Storage Integrator (VSI) has several features that enable the
ease-of-integration of Symmetrix systems with virtual environment. The features include:
◆ The Storage Viewer features extends the vSphere Client to facilitate the discovery and
identification of EMC Symmetrix storage devices that are allocated to VMware
ESX/ESXi hosts and virtual machines. Storage viewer presents storage details to the
virtual datacenter administrator, merging the data of several different storage
mapping tools into a few seamless vSphere Client views.
◆ The EMC Storage Pool Management (SPM) features simplifies the task of provisioning
Symmetrix storage in VMware environments.
Geographically Dispersed Disaster Restart

EMC Geographically Dispersed Disaster Restart (GDDR) is a mainframe software product
for Symmetrix VMAX 20K and VMAX 40K systems that automates business recovery
following both planned outages and disaster situations, including the total loss of a data
center. EMC GDDR achieves this goal by providing monitoring, automation and quality
controls to the functionality of many EMC and third-party hardware and software products
required for business restart. As EMC GDDR restarts production systems following
disasters, it does not reside on the same servers that it is seeking to protect. EMC GDDR
resides on separate logical partitions (LPARs) from the host servers that run your
application workloads.

EMC GDDR is installed on a control LPAR at each site. Each EMC GDDR node is aware of the
other EMC GDDR nodes through network connections between each site. This awareness
allows EMC GDDR to perform the following:
◆ Detect disasters
◆ Identify survivors
◆ Nominate the leader
◆ Recover business at one of the surviving sites.
EMC GDDR has no limitations on the number of EMC Symmetrix systems that can be
managed. Any limitations are subject to restrictions in EMC hardware and software.
EMC GDDR can be used with certain SRDF configurations and the EMC® Symmetrix®
Remote Data Facility (SRDF®) Product Guide provides greater detail.
83

CHAPTER 8
Security
Symmetrix system security features support the latest security protocols and also provide
robust authentication, audit logging, and data erasure services.
This chapter provides information about Symmetrix system security features. Topics
include:
◆ Audit logs ............................................................................................................... 85
◆ Audit Integration with RSA enVision ........................................................................ 86
◆ Data erasure ........................................................................................................... 86
◆ IPv6 and IPsec support ........................................................................................... 87
◆ Symmetrix Access Controls...................................................................................... 87
◆ Symmetrix Data at Rest Encryption .......................................................................... 88
◆ Symmetrix Service Credential, Secured by RSA ........................................................ 89
◆ User authorization controls ..................................................................................... 90
Audit logs
Symmetrix systems record system activities in secure, tamper-proof audit logs. Audit log
protections include:
◆ The Symmetrix audit log — Records major Symmetrix system activities.
◆ RSA enVision log security — A security management platform that consolidates log
security information from multiple sources.
Symmetrix audit log

The Symmetrix audit log records major activities on the Symmetrix system, including
host-initiated actions, physical component changes, actions on the Service Processor,
and attempts blocked by security controls such as Symmetrix Access Controls.
The Audit Log is secure and tamper-proof - event contents cannot be altered. Additional
protection is provided by Symmetrix Access Controls which restrict access to the Audit log
by assigning a role (auditor) that allows a user to view, but not modify, the log. “Symmetrix
Access Controls” on page 87 provides additional information about Symmetrix Access
Control features.
Audit log configuration considerations

The audit log resides on the Symmetrix File System (SFS) within the Symmetrix system.
Once the 40 MB capacity limit is reached, the log file will overwrite. To retain audit log
history beyond 40 MB capacity, you must regularly monitor and capture audit log
contents. You can also export the audit log to a file or log server.
Security 85
Security
Audit Integration with RSA enVision

The RSA enVision® platform provides a centralized log management service that enables
organizations to simplify their compliance programs and optimize their security incident
management. The RSA enVision solution facilitates the automated collection, analysis,
alerting, auditing, reporting, and secure storage of all logs. Organizations can simplify
compliance by using regulation-specific, out-of-the-box reports, alerts and correlations
rules. Reports can be scheduled to be delivered at a specific time or run on an ad-hoc
basis. Alerts can be delivered through the intuitive user interface, via SMS, or email.
Administrators don’t have to be glued to the interface at all times. Auditors can even be
granted read-only access to the enVision platform so that they can access the reports
whenever they need them.
The Solutions Enabler event daemon can be configured to push Symmetrix audit log
entries to RSA enVision automatically at scheduled intervals. This integration saves time
and resources by simplifying log management. It also helps to track Symmetrix system
events in the context of the larger environment. Refer to the EMC Solutions Enabler
Installation Guide for detailed information about the event daemon.
RSA enVision configuration considerations

RSA enVision provides configured security alerts for the following:
◆ Denied login attempts on a host
◆ Denied login attempts on the Service Processor
◆ Attempts to escalate privileges on Solutions Enabler
◆ Attempts to escalate privileges on the Service Processor
◆ Symmetrix Access Controls violations
◆ Removal of physical drives
◆ Successful disk erasure events
◆ Unsuccessful disk erasure events
◆ Start of a remote file transfer between the customer environment and EMC Service
personnel.
This integration is available with RSA enVision v3.5.
Data erasure
Symmetrix systems can be configured to perform data erasure on drives requiring
replacement in the Symmetrix system. With the feature enabled, failed drives are erased
natively within the system, following the permanent sparing or direct sparing activity and
prior to the EMC customer engineer replacing the drive. The default erasure process
consists of a multiple pass overwrite with complementary and random character patterns
followed by a write verify. The overwrite activity can be modified to address specific
customer requirements and is supported on Fibre Channel, SAS, SATA and Flash drives. An
optional certification service is available to provide a certificate of erasure and includes
the customer retention of drives that fail the erasure activity.

Security
In addition to the Symmetrix in-frame failed drive erasure feature, EMC offers the following
data protection features and services:
◆ Data at Rest Encryption — Data on all physical drives in the system is encrypted. When
the drive is removed from the system, data on the drive is inaccessible.
◆ Full system erasure service — Data on all drives in the system is overwritten when
replacing, retiring or repurposing a Symmetrix system.
◆ Data Erasure/Single Disk service — Multi-platform environments whose security
policies require formal certification that failed drives are erased before leaving the
premises. This appliance-based service supports Symmetrix platforms using Fibre
Channel, SATA, SAS and Flash drives.
All erasure services are performed on-site in the security of the customer’s data center and
provide a Data Erasure Certificate and report of erasure results.
IPv6 and IPsec support

Internet Protocol Security is an open standard protocol that enhances security for
communications over IP networks. IPsec provides encryption and authentication
guidelines that allow two computers to trust each other's identity and establish an
encrypted communication channel. IPsec prevents or mitigates many security attacks, like
spoofing, tampering with data en route, connection hijacking, eavesdropping, and
transmission replay.
IPsec is the same security technology used in many corporate VPN solutions to secure
communication between a remote PC and corporate systems.
Symmetrix systems 1 Gb/s I/O modules support IPsec. The need for additional encryption
hardware is eliminated because IPsec-compatible encryption is included with the 1 Gb/s
module. Any combination of IPv4/v6, IPsec enabled, or IPsec disabled is allowed on each
engine.
Note: IPsec is not supported for 10 Gb/s link speed.
You can configure IPsec for SRDF or iSCSI connections using Unisphere for VMAX. IPsec
configuration support is also available from EMC. IPsec configuration and status is
monitored and viewed with Solutions Enabler SYMCLI commands.
IPsec sessions are limited to 100 sessions per port depending on the policy configuration.
Symmetrix Access Controls

Enterprise storage systems share data among different groups and customers and often
allow host systems and applications, such as EMC ControlCenter or TimeFinder, to issue
management commands to any visible storage device. Data in open enterprise
environments such as these may be vulnerable to accidental or deliberate tampering.
Symmetrix Access Controls help protect data in open environments by providing:
◆ Access control groups — Provide access IDs and names to hosts with similar access
needs.
IPv6 and IPsec support 87

Security
◆ Access pools — Provide permissions, such as ADMIN, assigned to a host, that allow
specific functions on a specified set of devices.
◆ Access control entries (ACEs) — Grant permissions to access control groups and
access pools.
◆ Access control lists (ACLs) — Provide a group of ACEs associated the same group.
◆ Restricted host access to a defined set of devices (access pools).
Symmetrix Data at Rest Encryption

Symmetrix VMAX 10K, VMAX 20K and VMAX 40K systems support Symmetrix Data at Rest
Encryption (D@RE) that provides hardware-based, on-system, back-end encryption for
Symmetrix systems by using Fibre Channel I/O modules, validated for FIPS 140-2 Level 1,
that incorporate AES-XTS 256-bit data-at-rest encryption. These modules encrypt and
decrypt data as it is being written to or read from disk, thus protecting your information
from unauthorized access even when disk drives are removed from the system.
D@RE supports either an embedded key manager, or RSA Data Protection Manager client
for integration with an external enterprise key manager. The embedded key manager
provides internal redundancy for keys, which are never exposed, with recovery built into
replacement scripts. When D@RE is installed, you can install the embedded key manager,
and never have to revisit.
Note: D@RE must be enabled in the Symmetrix system configuration settings before you
start the installation procedure.
For the most up-to-date information on qualified interoperability with the RSA Key
Manager Appliance, consult the EMC Support Matrix (ESM), available through E-Lab
Interoperability Navigator (ELN) at http://elabnavigator.emc.com under the PDFs and
Guides tab.
External Enterprise Key Manager

Data at Rest Encryption supports an external Enterprise Key Server, which provides the
following benefits:
◆ Highly-available and resilient environment for long-term key storage external to the
Symmetrix system.
◆ Support for a large numbers of keys and clients across geographic and organizational
boundaries.
◆ Centralized key management and auditing for security compliance objectives.
◆ Separation of encryption key storage from encrypted data.
◆ Ability to temporarily decommission systems for secure transport from one data center
to another

Security
Symmetrix Service Credential, Secured by RSA

The Symmetrix Service Credential (SSC), Secured by RSA, provides industry-leading RSA
security credentials to protect you against unauthorized remote or local access to your
system via the Service Processor. EMC service personnel, authorized service providers,
and EMC service-enabled partners can access the Service Processor only via
RSA-protected accounts.
RSA protections provided include:
◆ Authentication — Ensures the correct identity of any EMC service personnel who has
access to your system.
Any individual who can initiate a service call has been individually authenticated and
determined to be a member of the EMC support team. Even field-based personnel are
authenticated before they are associated with an account. Also, the call into the
Symmetrix Service Processor must originate from one of several specifically designed
remote support networks at EMC. This ensures that the necessary networking and
security infrastructure is in place to protect your call.
◆ Authorization — Grants appropriate privileges based on the EMC service personnel’s
job. For example, an EMC customer engineer is not able to log in as a senior product
support engineer (PSE).
◆ Auditing — Captures the actions, access level, and connections of EMC service
personnel in a tamper-proof, viewable audit log.
SSC also provides token types that allow you to select the level of protection you need.
These include:
◆ EMCDefault — Allows use of the Service Processor by EMC Global Services (broadest
access).
◆ Site protection — Allows EMC personnel to access systems at a particular site (more
restrictive).
◆ Serial protection — Allows EMC personnel access to a specific Symmetrix system,
based on the Symmetrix system serial number (most restrictive).
◆ SecureEMR — Provides emergency access to the Symmetrix system (recommended for
all configurations).
Unless you specify otherwise, EMCDefault and SecureEMR protections are preinstalled on
your Symmetrix system.
Symmetrix Service Credential, Secured by RSA 89

Security
User authorization controls

User authorization controls provide a predefined set of roles assigned to users that
determine what operations the user can perform. User authorization controls differ from
Symmetrix Access Controls because users are assigned a single role for the entire
Symmetrix system rather than for individual logical devices or classes of devices. The
following roles are defined:
◆ None — No actions authorized.
◆ Monitor — Authorized for read only actions (audit logs or access control definitions
excluded).
◆ Storage Admin — Authorized for storage management and modification of group name
service group definitions.
◆ Admin — Authorized for all operations, including security and Monitor operations.
◆ Security Admin —Authorized for additional security operations and all Monitor
operations.
◆ Auditor — Authorized to grant the ability to view (but not modify) security settings for
the Symmetrix system, in addition to all Monitor operations.

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EMC® Symmetrix®

VMAX® Family with Enginuity

Published October, 2013

2 EMC Symmetrix VMAX Family with Enginuity Product Guide

Chapter 1 Symmetrix VMAX Family Overview

Chapter 2 Symmetrix VMAX Architecture

EMC Symmetrix VMAX Family with Enginuity Product Guide 3

Chapter 3 Enginuity Operating Environment

4 EMC Symmetrix VMAX Family with Enginuity Product Guide

Chapter 4 Open Systems and Mainframe Support

Chapter 5 Data Integrity and Protection

Chapter 6 Data Migration Tools

Chapter 7 Storage management tools

EMC Symmetrix VMAX Family with Enginuity Product Guide 5

6 EMC Symmetrix VMAX Family with Enginuity Product Guide

EMC Symmetrix VMAX Family with Enginuity Product Guide 7

8 EMC Symmetrix VMAX Family with Enginuity Product Guide

1 Document Change History ........................................................................................... 14

EMC Symmetrix VMAX Family with Enginuity Product Guide 9

10 EMC Symmetrix VMAX Family with Enginuity Product Guide

General platform documentation

General host software and Mainframe documentation

EMC Symmetrix VMAX Family with Enginuity Product Guide 11

Unisphere for VMAX

12 EMC Symmetrix VMAX Family with Enginuity Product Guide

Where to get help

EMC Symmetrix VMAX Family with Enginuity Product Guide 13

Document Change History

Table 1 Document Change History

Version Description Enginuity Operating System

14 EMC Symmetrix VMAX Family with Enginuity Product Guide

Symmetrix VMAX Family Overview 15

Symmetrix VMAX family comparison

Table 2 Comparison of Symmetrix VMAX systems

Feature VMAX 10K VMAX 20K VMAX 40K

Dispersion Up to 32 feet (10 meters) N/A Up to 82 feet (25 meters)

Drives 1,560 3,200

Front-end ports 64 128

Power Single-phase Single-phase or Three-phase

Open Systems Yes

Protocols IPsec (1 Gb/s I/O modules) for SRDF or iSCSI

Local TimeFinder, RecoverPoint

Remote SRDF, RecoverPoint

16 EMC Symmetrix VMAX Family with Enginuity Product Guide

3rd party racking

VMAX 10K File

Symmetrix VMAX family comparison 17

18 EMC Symmetrix VMAX Family with Enginuity Product Guide

Table 3 VMAX 10K system capacities

Standard 3.5" Dense 2.5" 3.5” and 2.5”a

1 16 24 2.8 240 579.0 300 248.1 360 392.9

2 32 44 5.7 480 1199.4 600 496.3 760 730.7

3 48 64 8.6 720 1489.0 900 758.3 1160 1068.5

4 64 84 11.5 960 1489.0 1200 1006.4 1560 1406.3

Table 4 VMAX 20K system capacities

1 16 48 2.8 240 579.0 400 330.8 n/a

2 32 88 5.7 480 1199.4 800 675.5 2026.7