Marketingmixoffevicolcompany 130922022932 Phpapp01
Marketingmixoffevicolcompany 130922022932 Phpapp01
Marketingmixoffevicolcompany 130922022932 Phpapp01
PEDILITE &FEVICOL.CO
A PROJECT REPORT ON
SUBMITTED BY
AFTAB SYED.Q.SYED
T.Y.B.M.S SEMISTER V
ACADEMIC YEAR 20010 -11
PROJECT GUIDE
PROF.MAZHAR THAKUR
SUBMITTED TO
UNIVERSITY OF MUMBAI
AKBAR PEERBHOY COLLEGE OF COMMERCE AND
ECONOMICS MUMBAI – 400008
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DECLARATION
Place: Mumbai.
Date:
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CERTIFICATE
management studies (B.M.S.) and that the dissertation has not formed on
the basis for previous degree, diploma or any other similar title.
Place:
Date:
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ACKNOWLEDGMENT
and economics and the project guide and my big brother who cooperate
me to make this project without their cooperation I could not make the
project.
Project Co-ordinator
AFTAB SYED
TYBMS, ROLL NO 45
SEM V
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INDEX
Sr.No Particular
1. Introduction
Pidilite
Fevicol
2. 4 P’s of Marketing
Product
Price
Place
(Distribution)
Promotion
3. Market Segmentation
4. Positioning
5. Conclusion
6. Annexure
7. Questionnaire
8. webliography
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INTRODUCTION
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History Of Company
1969
under the name of Parekh Dychem Industries Pvt. Ltd., to acquire and take
with his brothers. The brand names, are being Fevicol, Fevibond, Fevigum,
resin project with a capacity of 3000 TPA at Mahad Industrial area in Raigad
1984
- Three other companies in the same group viz., Kodivita Pvt. Ltd., erstwhile
Pidilite Industries Ltd., and Triveni Chemicals Ltd. were amalgamated with the
Company effective 1st July, 1st April 1989 and 1st April 1992 respectively.
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- Effective 1st July, Kondivita Pvt. Ltd. amalgamated with the Company after
10 each.
26,000 Rights shares issued in prop. 1:1 in 1980, 52,000 bonus shares issued
1985
19,500 No. of equity shares and 41,000-15% Pref. shares allotted to Kondivita
1986
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- The Name of the Company was changed to PDI chemicals private limited on
1st July, and then to PDI chemicals limited, on 28th October, 1988. Name was
1989
- Effective 1st April, Pidilite Industries Ltd. was amalgamated with the
1992
Triveni Chemicals Ltd., (TCL) was merged with the Company affected 1st April.
1993
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Chemicals India Ltd. (only 1,35,000 shares taken up). Balance 13,86,378
shares along with 1,50,000 shares not taken up were issued to the public (all
1994
- The projects for SBR Latices, AZO Pigments and Carbazole Dioxiene Violet
- Apuraj Chemicals Ltd., was amalgamated with the Company. As per the
- Vapkon Finance & Industries Ltd., Fevicil Adhesives & Chemicals Ltd. and
- 60,000 No. of Equity shares of Rs. 10 each to be issued and allotted to equity
amagalamtion.
1995
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1996
- The first phase of grass root plant for manufacture of synthetic resins of
commissioned.
shares in the ratio of 1:1. 3,800 shares were kept in abyeance due to dispute
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1997
- 600 bonus shares allotted from Bonus Share Issue Suspence Account.
- The company has set up three windmills of 230 kv each at Village Pransla
adhesives, is actively scouting around for buyers for its chemical and specially
resins business. The company has been in talks with several international
players in a bid to either sell off the business or enter into a joint venture.
1998
- Triveni Chemicals, another group company was also merged with PIL in 1992.
- The Board of Directors gave their approvals for the amalgamation of PGP
Engineering works Ltd and Pidilite Finance Ltd. with the company itself
of
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approvals.
1999
2000
- The Company has acquired from Mahindra Engineering & Chemical Products
Ltd (MECP), subsidiary of Mahindra & Mahindra Ltd, their adhesives and
sealants business consisting of the brand M-Seal and Mr. Fixit along with
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Pidilite Industries
Pidilite Industries Ltd., has been associated with you through different
products, Fevicol Furniture Books, Upholstery Books, etc. since long. “BOND” –
simple yet dynamic new corporate logo. The golden circle represents the Sun
Just like the sun maintains an eternal bond between the plants with its
gravitational force, we seek to build strong bonds with all stakeholders through
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design for our new corporate logo. The golden circle represents the sun, and
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Fevicol
The “Fevicol” logo with elephants symbol has been very popular for decades.
The Fevicol logo has now been redesigned to give a fresh and contemporary
look. The brand graphics have been redesigned and rising sun is added behind
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Just as the morning sun brings new energy, we constantly think of fresh
ideas and develop new products of global standard under this trusted brand
name.
If you really look at the way in which business is being conducted in India, we
do not have a large market for ready-made furniture and carpenters are buyers
of this product. Compared to wood and other materials that carpenters use in
quality and the product that most of the direct consumers or carpenters cannot
take risk with this kind of product. This gives them pricing power. Despite
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prices in recent past this company has been able to not only keep the market
steady, but also increase the market price of their products and expand their
margins.
Pidilite - a pioneer and market leader in its line of business, the company boasts
of a battery of strong brands like Fevicol. Fevicol brand ranks among the 25
most popular Indian brands. Thus, Fevicol is a cash cow for the company and
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4 P’S OF
MARKETING
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PRODUCT
In planning its market offering, Fevicol needs to think through three levels of
the product. Each level adds more customer value and it forms a part of the
Core product
people used animal fat as glue for bonding. But getting glue from the animal fat
was really difficult. What the customer actually wanted was the better product,
Actually, Fevicol is not the actual pioneer in developing the white glue, as the
concept has come from abroad. Fevicol has replicated the making of white glue
According to Fevicol, the core product is that it should give a bonding i.e., it
Actual Product
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The actual product is designed as the bonding different and better than any
other product available in the market. Basically, the core product is turned into
Augmented Product
product can use it without any hassles, and no mistakes at all. Even a novice
can use it properly and even expert can use it without any hassles as such.
the competition has shifted its preference from what the companies produce in
their factories to what they add to their factory output in the form of
packaging, services, advertising, and other things that people value. The latter
Now even with the use of advertising, Fevicol has made itself into a super
brand. Even if tomorrow someone tries to enter this market it is not possible to
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compete with Fevicol, not even through effective advertising. That is the
become expected benefits. This means competitors will have to search for still
other features and benefits. However, Fevicol is not affected by the competition
as it has drawn the line very cautiously such that it has made the competitors
market and endanger its position. So the question of cutting price does not
occur much. Moreover, Fevicol wants to maintain its position as a brand in the
premium
chance, it had introduced the products in the economy segment, also, inorder
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Product Hierarchy
stretches from basic needs to particular items that satisfy those needs. We can
1. Product Line: Fevicol has a group of products within a product class, say,
related because they perform a similar function i.e., bonding, are sold to
2. Product Type: A group of items, say, Fevicol SH, Fevicol MR, Fevicol 505,
etc. within a product line, say, white glue, share one of the several
Product Classifications
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There are about 500 industrial products under the brand name Fevicol
catering to different needs of the industry. The industrial products are different
from the consumer-based products totally. There is no link as such other than
The sales and profits of each item in the product line is important as it helps to
understanding each product line’s market profile. Fevicol has different margins
particular brand.
In terms of sales, they have a targeted year kind of sales plan. Based on
this sales plan, they have the profitability plan. Now if there is a change in the
profitability plan other than what they perceive, they take the call every month
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order to
Increase the sales. It is the same case in the bottom line or the top line.
Product-Line length
The product line of Fevicol is neither short nor long. The product line is
not short as if Fevicol finds the core need to introduce a product to add to its
product line, it does so. Similarly, if it feels that the product is cannibalizing
the other products, it does not hesitate to drop items. However, this is a rare
thing to occur as all the brands under Fevicol are catered to different markets
and areas.
against economic ups and downs. Thus, they have introduced Parcol and
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Price points even here, if Parcol and Bulbond try cannibalizing any brand
Alcohol Poly-vinyl alcohol is one of the component of the adhesives. The whole
outside India used to call from the name “ol” because of Poly-vinyl Alcohol. So
the “col” has come from there. Earlier there were no adhesives in India. Later
then, there was a brand called MOVICOL in India, who has set the trend of
calling adhesives from the word “col”. The adhesive industry was in an
then, FEVICOL,
When, it was changed to a brand, followed the same trend of having a “col” in
the name.
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Line Extensions
Over the years, Fevicol has many products under its brand. Each type of
has felt the need to extend its existing brand name to new flavours in the
items in the same product category. For example, Parcol and Bulbond.
However, line extension involves risks. For example, Bulbond can eat the
extensions may lead to the brand name losing its specific meaning. It may be
may lose its name in providing product in the premium segment. However, line
extensions also have a positive side. They have a much higher chance of
profits.
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Brand Extensions
Pidilite has used its existing brand “Fevicol “ to launch other products in other
categories. For example, Fevicol SH, Fevicol SR-998, Fevicol Foamfix, Fevicol
Nailfree, etc
Packing
In Plastic Containers 125gms, 250gms, 500gms, 1kg, 2kg, 5kg and 10kg.
FEVICOL SPEEDX
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For the first time in India, a revolutionary adhesive that can save time, increase
Features:
Uses:
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Packing:
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ADHESIVE
Fevicol SR 998 is widely accepted for speed in furniture making and for the
vertical laminates.
Features:
Vertical lamination.
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Uses:
Rubber, rexine, leather, foam, fibre, metal, glass, ceramic, canvas, etc.
Packing:
In Drum 25 litre
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FEVICOL SR X-PRES
SYNTHETIC RUBBER
ADHESIVE
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(Benzene free).
material, to be stored away from direct, heat, sunlight and flame in sealed
condition.
Features:
Uses:
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In vertical lamination.
Rubber, rexine, leather, foam, fibre, metal, glass, ceramic, canvas, etc.
Packing:
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FEVICOL SR 505
SYNTHETIC RUBBER
ADHESIVE
Fevicol SR 505 is a synthetic rubber adhesive (Solvent based) and benzene free.
Features:
Excellent spreadability.
drop.
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Uses:
PVC Flooring.
Duct insulation.
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PRICING
Price is the amount of money charged for a product or service. More broadly,
price is the sum of all the values that consumers exchange for the benefits of
In case of Fevicol the prices are fixed according to the benefits that it
offers like good quality, branded product, etc. Its price is thus a summation of
all the values that its consumers exchange for the benefits of using Fevicol.
Fevicol has selected its target market and positioning carefully, and
hence its marketing mix strategy, including price, are fairly straightforward.
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Fevicol believes that "Price is only one of the marketing mix tools that a
coordinated with
consistent and effective marketing program for other marketing mix variables
Target costing
product, determining its cost, and then asking, Can we sell it for that?”
then targets costs that will ensure that the price is met.
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Fevicol does exactly this in case of its line extensions, where it comes out
with a product having a certain price in mind and thus goes in a reverse by
The best examples of this Target costing are the Brands Parcol and
External factors that affect pricing decisions of Fevicol include the nature
competition, etc.
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Fevicol knows that in the end, the consumer will decide whether
products' price is right. Pricing decisions, like other marketing mix decisions,
something of value (the price) to get something of value (the benefits of having
or product).
Demand curve
A curve that shows the number of units the market will buy in given time
Fevicol prepares a demand curve as and when it feels that there has
business. This helps them to determine the number of units the market will
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Marketers also need to know price elasticity, how responsive demand will
be to a change in price.
Fevicol has negative price elasticity as with the increasing prices its
unorganized players of the market and other competitors whose products are
priced below the prices of Fevicol. Hence, Fevicol is very selective as to when to
rise the price because its price elasticity will surely hamper its demand if there
is a price rise.
costs and prices. It also takes into consideration the possible competitor
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When setting prices, Fevicol also considers other factors in its external
rates affect pricing decisions because they affect both the costs of producing
Value pricing is offering just the right combination of quality and good
Value-based pricing use buyers’ perceptions of value, not the seller’s cost, as
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pricing means that the marketer cannot design a product and marketing
program and then set the price. Price is considered along with the other
Pricing strategies usually change as the product passes through its life
a new product face the challenge offsetting prices for the first time. They can
penetration pricing.
Fevicol uses these strategies when it comes out with a line extension.
Market-Skimming Pricing
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Setting a high price for a new product to skim maximum revenues layer
by layer from the segments willing to pay the high price; the company makes
As Fevicol is priced at a high price, all of its line extensions are priced
Fevicol rarely uses market skimming pricing as it might hamper its own
sales.
Market-Penetration Pricing:
Setting a low price for a new product in order to attract a large number of
Fevicol does this for its low priced products like Parcol and Bullbond.
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The strategy for setting a product’s price often has to be changed when
In this case, Fevicol looks for a set of prices that maximizes the profits on
PRICE-ADJUSTMENT STRATEGIES
Most companies adjust their basic price to reward customers for certain
buying. These price adjustments are called discounts and allowances - can
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Cash discount: A price reduction to buyers who pay their bills promptly.
trade channel members who perform certain functions, such as selling, storing,
Uniform-delivered pricing
A geographical pricing strategy in which the company charges the same price
Zone pricing
zones All customers within a zone pay the same total price; the more distant
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Basing-point pricing
basing point and charges all customers the freight cost from that city to the
customer location, regardless of the city from that city to the customer
location, regardless of the city from which the goods are actually shipped.
Freight-absorption pricing
A geographical pricing strategy in which the seller absorbs all or part of the
International Pricing
Companies that market their products internationally must decide what prices
company can set a uniform worldwide price. The price that a company should
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In some cases, Fevicol may find it desirable to initiate either a price cut
reactions.
Whether the price is raised or lowered, the action will affect buyers,
whenever there is a price change, Fevicol try and communicate to its buyers,
distributors, suppliers etc. explaining the reason behind the price change.
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fixing is illegal per se- that is; the government does not accept any excuses for
price-fixing.
Sellers are also prohibited from using predatory pricing selling below
Fevicol does not use this as a tool for pricing, as it does not believe in
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unleashes the various factors that go into pricing of its brands like Fevicol. It
whole.
Mr. UTPAL SHETH: Asit bhai, another multi-bagger pick of yours in the recent
past has been Pidilite. This is possibly the only stock of its kind in terms of the
kind of products that it has and the kind of restructuring that it is doing to
unlock shareholder value. Amongst the many that are trying to achieve the
same objective this company has succeeded in a very short time in achieving
the objective. Could you please throw some light on this stock?
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Mr. ASIT KOTICHA: As you have rightly mentioned the management has
shareholder value creation. One is they are focusing more on branded products
and they are focusing on shareholder value creation. They have become
make the business more attractive in terms of ROI, debt reduction, focusing on
If you really look at the way in which business is being conducted in India, we
do not have a large market for ready-made furniture and carpenters are buyers
of this product. Compared to wood and other materials that carpenters use in
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synonymous with the quality and the product that most of the direct
This gives them pricing power. Despite falling raw material prices in recent past
this company has been able to not only keep the market price steady, but
price of their products and expand their margins. That is one example of the
There are many pluses in this brand for which one needs to understand how
this brand has been created, maintained and has increased in the power. First
is the marketing strategy of the company and the product. They have resorted
to almost three lakh carpenters every quarter. So they have direct dialogues
with the carpenters. They conduct seminars and product awareness sessions
with carpenters on a regular basis in various regions. And if you look at their
ad campaigns, they are of excellent quality and there is very very cost
effectively placement of their ads. These are two outstanding elements of the
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they have selected replays instead of going in for any time slots. And it had
become a very very successful and effective way of advertising. At a very low
cost they could get their name registered more frequently than any other ad at
player
This company has come out with various other products The company has very
Basically they believe that they service the needs of artisans. The strategy is to
come out with either new products or products which are already there in the
market, without any credible brand. For example, Recently, Pidilite came out
Painting There is no credible brand name available and Pidilite has just come
out with a product, which is a huge market, but right now there's no organized
player in this. They have come out with products like Feviquick and various art
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Premium Pricing policy. It prices Fevicol 10% to 15% higher than the normal
On the economy ground, Pidilite has a brand - Bull Bond. Bull Bond, a
version of Fevicol, which is a flanging brand. It protects Pidilite from all its
pricing also.
DISTRIBUTION
Distribution Channel means the channel through which the product or service
every other marketing decision. Mainly the company’s sales depends on how
strong the distribution channel is and how well is it organized from the reach
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commitments to other companies its pricing, its product can easily changed
Fevicol has drawn its distribution channel by taking into consideration its
future as well as its present situations. We had seen that Fevicol has two types
of product i.e. Consumers product and Industrial product. Pidilite has also
Retailers
Distributors
Wholesalers
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There will obviously be a clash but the Net will function as an alternate
points.'' Its foray into net selling is likely to function in the next 3-4 months.
Today, Fevicol is estimated to have a retail reach in 4,000 towns the translation
of Fevicol’s brand equity into sales. They are focusing on exports also. Right
now their export is less than Rs. 10 crores in branded products, which is
targeted to reach Rs. 100 crores in next to five years. They are exporting to
Bangladesh, Sri Lanka, and Middle East, where already these products are very
well known.
The distribution channel of Fevicol is built in a very effective way. We see that
Movicol of ColourChem is already there in the market for at least more than a
year now. It doesn't expect them to give a very tough competition to Fevicol.
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for FMCG goods. They may be able to get some market share in industrial
products but in consumer products, they won’t be able to have any major
impact. It has a superb distribution network in place and just needs to keep
increasing the throughput. Indeed, with a reach of four lakh retail outlets and
800 distributors, the company can compete with the best in the business.
Despite very high ad expense in the first half their overall selling and
distribution expenses will be less than 10 percent of sales in the full year.
Networking mainly through carpenters all over the country, Pidilite has almost
30,000 dealers. Fevicol has a distribution channel that covers more than
400,000 sales outlets. This is comparable to the leading FMCG companies, and
as well as it is also very cost effective. At the same time it is not very complex.
As Fevicol deals in consumer products and industrial product both carries two
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channel for its distribution. Indirect marketing channel is where the company
deals with the retailer. Sometimes some small retailers take the product from
the distributors. It is due to lack of reach directly to the retailers they had to
But the distributors and the retailers are solely under the direct control of
Fevicol.
channel for its distribution. Direct marketing channel is where the producing
company directly deals with the other industry. There is no intermediary level
present in this marketing channel. The industry directly contacts to Fevicol for
ordering the
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product required by them as per their requirements. And Fevicol supplies them
as per the order placed considering the usage and requirements without and
1) Manufacturer Industrial
Consumer
Channel Behavior
direct distribution i.e. they are in direct relation to the retailer and then to the
products whereas they are in direct relation to the final consumer in case of
industrial products. Here we see that both Fevicol and retailers are highly
dependent on each other for knowing the consumer needs as well as for
providing with innovative products to fulfill the consumer needs with branded
products respectively.
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Fevicol has its distribution channel very widely dispersed all over for the easy
reach of its customer. As it has mainly FMCG products that are being
demanded more. So it has to supply its product to the nearby location of the
people, where the customer doesn’t have to travel far for it. We see here that
Fevicol is trying to fulfill all the needs of its customer by providing fastest
customer. Where it also takes into consideration the price factor stability and
makes profits at easy service fulfillment. Its Future plan for e-commerce is also
Channel Members
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Hardware stores
Whole seller or Distributor who can make your product reach at faraway
At the same time the member should follow the same pricing policy followed by
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The city of Mumbai, which is one of the 8 metros alone, has 63 dealers who are
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PROMOTION
brand FEVICOL.
Fevicol knows that its customers are interested in more than the price;
they are interested in the total costs of obtaining, using and disposing of a
product. The quality matters a lot to them. Customers want the product and
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communications. Marketers of Fevicol understand this and hence they first think
of the four C's and then build the four P's on that platform.
Mr. Parekh says that the company's policy is to strike synergies with
enjoys extensive Brand Equity with carpenters and cobblers. In the 80's,
In the last 20 years the relationship of Fevicol with its users has become
very strong. Fevicol believes in building bonds with the consumers. Fevicol held
meets with carpenters almost 300 times a year. Actually, the expense of these
Champions Club where there were about 400 carpenters present. There was
music and difficulties of these carpenters were solved. New techniques were
demonstrated. Fevicol freebies were given away which made the carpenters go
home happily. Now this association is started in about 16 cities with 13,000
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meets, interior decorators or tool companymen are called to show how to work
better.
Mr. Parekh has realized that "today the brand's message is bigger than the
recall.
Getting more market-savvy by changing the look and feel of its brands
promotion kit?
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tool.
Temporarily pricing products below the list price, and sometimes below
Fevicol offers cash rebates to consumers who buy the product from
dealers within a specified time and then sends the rebate directly to the
customers.
Sometimes they simply offer discount from normal prices to increase sales and
Fevicol knows that promotional pricing however can have adverse effects.
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wait until brands go on sale before buying them. Or, constantly reduced prices
the company and the customer. Price promotions are the brand equivalent of
heroin: easy to get into but hard to get out of. Once the brand and its
them away to real brand building. The point is that promotional pricing can be
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Middlemen
Channel members
Consumers
contact.
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Personal Selling: Personal presentation by the firm's sales force for the
a product or service.
customer relationships - the use of telephone, mail, fax, e - mail, the Internet,
promotion and product, price, and place - must be coordinated for the
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Fevicol hence coordinates all these activities to achieve the best results.
If you noticed, in the recent cricket matches they have selected replays
instead of going in for any time slots. And it had become a very very successful
and effective way of advertising. At a very low cost they could get their name
registered more frequently than any other ad at very very low cost.
Promotion Decision
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Fevicol also uses personal selling as a tool in their promotions. Personal selling
need,
and handle their complaints. Fevicol hence makes sure that the people
newsletters, magazines, and some sort of public service activities, are always
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budget and its division among the major promotional tools to create integrated
marketing communications?
Fevicol uses "Objective - and - Task Method" to set its promotion budget:
Fevicol every year sets its promotional budget based on what it wants to
have been doing in the recent past, on cricket matches where the major thrust
was not only creating or re-launching most of their products like Fevicol, but
export markets like Bangladesh, Sri Lanka, Kenya and most of these matches
were played with these countries. They have created tremendous awareness for
their products, which in the second half, of course, they will not be repeating,
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and it is not a normal part of their ad expense. They do their ad campaign very
very wisely in a very cost-effective way. One of the things that work in their
favour is that they are not doing ad campaigns for sustaining but growing the
market.
Pidilite is stepping up its sales promotion and advertising budget from Rs. 27 -
35 crore this year. "We will still continue to allocate a, major portion of our
spends on ground activities such as dealer meets and the rest is for
Despite very high ad expense in the first half their overall selling and
distribution expenses will be less than 10 percent of sales in the full year.
compounded annually over the next five years. Cost of sales (including adspend
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Like any other company, Pidilite also has to decide how to divide the total
Advertising
Personal Selling
Sales Promotion
Public Relations
Direct Marketing
the promotion tools carefully into a coordinated promotion mix. But this keeps
on changing every year depending on the objectives set for that particular year.
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Designing message.
Fevicol mostly uses the Push strategy that calls for using the sales force and
hrough channels. They induce them to carry the product and to promote it to
final consumers.
Before Fevicol was introduced, carpenters worked with animal glue and natural
glue, which were quite inconvenient to use. The chairman and founder
Innovative advertising has backed PIL's marketing efforts for its wide
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According to Parekh, much of the company's success stems from the fact
markets, thereby cultivating their customers. "We try to give our customers
more than just a product," he says. For instance, carpenters - the small-time
carpenters who you are most likely to call home to get some work done - are
Pidilite's main customers. Over the past 20 years, the company has complied a
conducted by the company where they are given new product information and
has been replaced with the line `Makers of Fevicol'. Fevicol itself, marketed
is available in all kinds of sizes ranging from a bucket to a pen form for the end
use consumer. Says B.O. Mehta, Vice President - Marketing, Pidilite Industries:
``We believe in working very closely with the **karigars, directly promoting our
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Mehta explains that the company also publishes a journal, Fevicraft, that
basically the awareness and emotional bond which has helped the product,
And, says Pandey, "Brands develop their own personalities and if you
find that your brand brings a smile on someone's face, then unless there is a
Fevicol takes steps to see that all of the promotion mix elements are
smoothly integrated.
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Predictably wacky.
product look attractive. It's certainly working wonders for Fevicol. This mother
in on the strong brand equity it has built over the years, and through its clever
advertising.
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just about anything. Apart from Fevicol, these are the brands that are
advertised even though they make up only a small part of the turnover and do
not really have large marketing budgets to support them. Thus clever, snappy
been developed in accordance with the life-cycle of the brand. Initially, when
Fevicol was being established, the functional attributes of the product were
commercial). Once that task was accomplished, it was time to take the brand
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Piyush Pandey raised the Indian flag high at Cannes, by bagging a clutch
of lions. He has dazzled and put a smile on the viewers of TV and readers
through print, by his finely crafted ads. As he was to later state in the
interview, 'people don't like to see ads, for them it's a nuisance. So, the
question is, how do you make this nuisance entertaining?' This understanding
to his making memorable and engaging ads, which have stuck on to the
memory even years after they have been made. 'No Idea, No Product', is what
he believes and, the strength of his ideas are amply proved by the work he has
Some of the stuff that Piyush Pandey thought had a very good chance of
winning at Cannes was the old Fevicol ad with the egg. But they didn't win at
Cannes. Doesn't mean they didn't win anywhere else, they won at other places.
There are only two things that I approach it from; one, Ads are not made for us
they are made for the people; second, people are not looking for ads, we have to
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for ads all the time; nobody puts on the TV, because there are ads at this
time. Infact, ads are a nuisance. So, how to make that nuisance endearing,
memorable, these are the issues on my mind when I start writing an ad. When
you start working on it, observations come in very handy, experiences that you
have had, other people's experiences that you have heard of. Little jokes here,
little emotions somewhere else, little charming things about people and
product play in the life of the person you want to sell it too. Then you let it role
in the mind and somewhere down the line something pops up. There is no
procedure.
the efficacy of the product in a humorous way. Says O&M national creative
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He also quite rightly points out that Fevicol advertising has “evolved over
establishing Fevicol as a bonding simile – “Fevicol jaise chipak gaya”. And what
All this certainly didn’t happen overnight. For the Rs 192-crore brand (figures
for 1998-99), becoming the market leader in the branded synthetic adhesives
market didn’t happen overnight either. And despite the best efforts, Fevicol still
has a long way to go before it can come anywhere close to market domination.
Only because saresh – a traditional, unbranded adhesive made from animal fat
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is still the most widely used adhesive in India, constituting a whopping 70 per
The target consumer of Fevicol is the carpenter “who has basic education
carpenter, or the end-user of the furniture.” True. Even the non-target viewer
The creative strategy that O&M has been pursuing is to build brand
associations with bonding – “to make bonding a metaphor and invoke diverse
associations and
a Fevicol attribute.
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market results and the creativity of our advertising go hand in hand, and they
traditional print route, O&M has taken an unusual route to hammer the
brand message - anything that comes in close proximity to Fevicol gets stuck.
To illustrate the USP of Fevicol, the campaigns of Fevicol shows how a small ad
years:
is, in fact, being used by the brand in the form of a trademark today.
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Fevicol (Netaji)
Then came the `Netaji' campaign of a politician trying to stay stuck to his seat
Fevicol (Panihari)
matkas, stuck one on top of the other with Fevicol, despite the
Fevicol (Egg)
It may be recalled that O&M 's egg commercial for Fevicol walked away with a
maximum number of awards for creative excellence last year. The latest TVC
cannot be broken because the hen's feed is in a Fevicol jar with remnants of
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Fevicol (cliffhanger)
showroom, where carpenters are busy watching a climax scene from a Hindi
potboiler. Chhorna nahin, pakre rehna, repeatedly screams the village belle
holding on to the hero, who is clinging on to dear life from a rope, high up in
The real drama unfolds. For the heroine suddenly stops' screaming as
proving that it was the Fevicol power that was keeping the hero intact
with the rope. Pandey elaborates on the ad strategy: ``We have shown the
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It may be recalled that O&M 's egg commercial for Fevicol walked away
Fevicol (Shadow):
Take the latest commercial for the brand. There’s this man walking down a
deserted street. His ear is pressed to a transistor radio that is belting out some
crummy Hindi ‘dance number’. As the man sways to the tune and walks, he
notices his shadow slanting across the shop shutters that line the street.
The man smiles to himself, starts dancing to the tune and proceeds on his
way, all the time admiring his shadow. Enjoying himself thoroughly, he
of this shutter, does a jig, and starts walking again. However, he quickly
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Fevicol (Bus):
bonded in large numbers, thus showing that Fevicol is the best bonding agent.
The company's advertising, created by its agency Ogilvy & Mather, continued to
advertising world, the Fevicol 'Bus' TV commercial won a Silver in the category
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award for the Best Soundtrack in TV Commercials was also awarded to the
At the ABBY Awards, Fevicol advertising won a Gold for the Advertising
Campaign of the Year and also a Silver for the Best Continuing Campaign over
the years.
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MARKET
SEGMENTATION
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Market Segmentation
according to it.
Firstly, Fevicol when it came into market they performed Niche Marketing
where they targeted carpenter for buying their product. They found most of its
concentration on this category customer at that time and even today it is being
After some years Fevicol started to serve its customer throughout the market
with same product i.e. is called as Mass Marketing where they used to serve
only one product to the whole market. This took place for a very short period of
time.
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Then they started to understand customers’ wants and behavior as well as they
started feeling threats from other competitors offering to the market. So Fevicol
came out with line extension as well as with brand extension for it Brand
Segment Marketing where the company tries to matches the needs of the
market basically its for fulfilling the needs of different customers. For e.g. They
Parcol as line extension and Fevicol DDL, Fevicol Foamfree as brand extension.
smaller as well as bigger containers. For e.g. Small tubes for school children’s,
works, small artisians, etc. This shows that they had already carried out
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Demographic Segmentation to cover all segments from small age group to the
professions of people.
class where they considered the lower class carpenters. They came with
cheaper version of Fevicol named Bull Bond and Parcol in the market, which is
an economically priced product. It’s for those carpenters who consider price
There are some industries, which need Fevicol as a raw material in their
product. So they
came with the industrial products, which are being produced as per the uses
and needs of the industry. They are also in consumer products newly coming
with many number of innovative products on the basis of the uses and benefits
of the product.
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Foamfix, Fevicol Nail Free, etc., which is being used for different, purposes i.e.
Market Targeting
The sales and profits of each item in the product line is important as it
Fevicol contribute 60% of the total sales of Pidilite Industries Limited. The
actual
sale, which contributes, is Rs. 310.68 Crores. The growth of the company is 9.3
per cent. The expected profit from the brand Fevicol is Rs. 42.85 Crores.
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The competitors in the market segment are small in size i.e. they are not
very strong enough as Fevicol is. Fevicol has built its image over a long period
of quality product and also as the premium priced product. Whereas the
competitors are acquiring small part of the market share. There is also
competition from unbranded product to Fevicol, but still they do not affect
much to Fevicol as such. Due to lot of brand positioning being done in the
market and acquired lots of sales, Fevicol has achieved its position as a market
leader in this segment. This will make the segment attractive, as it doesn’t have
many strong and aggressive competitors. In this segment there is not really
any substitutes for the product in this segment but as it’s a branded formula
based product, you can substitute it with animal glue and natural glue which
is quiet inconvenient to use. So there is no limit to prices and profits that can
be earned in this segment. Finally the power of the buyer of Fevicol in this
segment is not present since it’s a quality product and sticks to its quality and
For e.g. I think raw material prices are not very relevant because Fevicol or any
other products, which are branded products, can pass on any cost
increases. In fact, they are benefited because the company has been able
to exercise their pricing power in the recent past. Despite the raw
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material prices going down they have retained or increased their end
product prices and they have been able to increase their margins.
This shows that the segment is less attractive since it has much powerful
goods.
Even if the segment is not attractive due to powerful suppliers and still the
segment fits the company’s objectives in Fevicol’s’ case. It should look after the
innovative products, proper pricing strategies, etc. And it should also have to
Fevicol should enter the segment only with superior values and gains
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product. So that it can fight against the competitors and tell the reason why is
Fevicol better than other competitor’s products? i.e. why should people buy its
Product Variability: It has its own research and development with lots of
portfolio.
Products’ stage in the Product Life Cycle: The product is at the maturity
its sales. Therefore differentiated marketing will make a more sense in it.
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them are followers rather than competitors who try to acquire a small
segments or niches and separate offers for each. Fevicol has come up with lots
of products in its brand extension and line extension, which are being targeted
towards different type of customers and also on the different types of uses.
For e.g.
Fevicol PA 3 – Cigarettes
Fevicol Nail Free – It doesn’t require to apply nails its sticks very fast and
strong bonding.
Fevicol DDL – Its distemper added in colures to paint the wall Parcol & Bull
Product
Price Promotion
Place
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Carpenter
Cigarettes
Ind.
Households
Product
Price Promotion
Place
POSITIONING
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POSITIONING
Positioning means “the way the company designs its offerings and
image in the mind of the people and the distinct competency why people
Every company tries to position itself in the market with one or the other
occupy to increase or carry the sales smoothly in that market segments. It tells
the customer about why should he buy your product and in what manner can
Fevicol entered the market as branded white glue used majorly by the
carpenters. It was a very niche market. Their main target customer was
carpenter whom they wanted to sell their product. Fevicol positions over the
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symbol of purely
Its campaigns
The `haiya ho' commercial with elephants trying to pull apart a block of
wood stuck with Fevicol? That mnemonic is, in fact, being used by the
Then came the `Netaji' campaign of a politician trying to stay stuck to his
Followed by the village belle who manages to carry all her matkas, stuck
one on top of the other with Fevicol, despite the various obstacles she is
made to encounter.
The latest TVC for Fevicol depicts bonding in a metaphorical form. An egg
Fevicol jar with remnants of the `white glue', which in turn has hardened
the eggs.
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the product were highlighted (the ‘haiya ho' commercial). Once that task was
accomplished, it was time to take the brand to a metaphysical level (with the
The target consumer of Fevicol is the carpenter “who has basic education
and speaks only his mother tongue”. However, the spokesperson is quick to
point out that Fevicol’s communication has a more broad-based appeal, which
indicate that Fevicol advertising brings a smile to the face of the individual; be
the individual a carpenter, or the end-user of the furniture”. Even the non-
target viewer has come to associate Fevicol with bonding. The good thing is
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commercial .
The storyboard of the new commercial entirely relies on drama and music. The
repeatedly screams the village belle holding on to the hero, who is clinging on
to dear life from a rope, high up in the mountains, in the movie. Just then a
carpenter unknowingly picks up a Fevicol can that has been placed on top of a
television set. The real drama unfolds. For the heroine suddenly stops
screaming as the hero fall down instantly – thus proving that it was the Fevicol
power that was keeping the hero intact with the rope. “Here it is has shown the
Fevicol is the ultimate adhesive’’. “The market results and the creativity of
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Deviating from traditional print route, Fevicol has taken an unusual route to
hammer the brand message - anything that comes in close proximity to Fevicol
how a small advertisement of Fevicol can attract great attention by its bonding
strength.
Over the years Fevicol has positioned itself as the ultimate bonding adhesive. It
is also quite rightly points out that Fevicol advertising has “evolved over a
bonding simile – “Fevicol jaise chipak gaya”. And what we see today is a
reinforcement of the bonding message at a lateral plane. All this certainly didn’t
happen overnight.
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For the Rs. 192-crore brand (figures for 1998-99), becoming the market leader
in the branded synthetic adhesives market didn’t happen overnight either. And
despite the best efforts, Fevicol still has a long way to go before it can come
unbranded adhesive made from animal fat – is still the most widely used
It started moving from targeting the niche marketing to the whole market. It is
that Fevicol advertising brings a smile to the face of the individual; be the
associate Fevicol with bonding. The good thing is their advertising campaign
would have alienated the non-target. And could have proved restricting in the
long-term.
associations with bonding – “to make bonding a metaphor and invoke diverse
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appropriate bonding as a Fevicol attribute. So the egg that just won’t crack
because the hen that laid the egg fed from a Fevicol tub. So the shadow that
sticks to a shutter…
All the above shows how the brand has been build over the years for becoming
the market leader. Fevicol being the market leader in the branded synthetic
adhesives its is facing competition from many small players acquiring a small
part of the market share. It has to carry a market leader strategy to fight
Fevicols’ Advantages
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This company has successfully done it and proved over last 25 - years
the brand power of Fevicol. Lot of adhesives have come and gone and
Fevicol has been able to sustain and increase its market share.
Also, the market has strong brand loyalties as adhesives account for a
quality products.
For one, branding tends to work well in these markets because the
sealants account for a smaller portion of the total cost of the end-use
A very well known brand for the people, as if any one wants an adhesive
you will see that they would prefer Fevicol rather than any other. It is
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The market leader has to be constantly alert to face any situation and give the
and also has the power to expand the market or hold the market share.
Fevicol target customers with the entry were carpenters in FMCG product.
Then they targeted the footwear industry, cigarettes industries, etc. They also
came with small packaging targeted towards the school going children and also
For protecting the market share Fevicol is coming up with constant innovation
in the product as line extension as well as brand extension. This fulfills the
customer’s needs and makes the customer stick to the product, which in turn
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For e.g. most of its brands are concentrated in the high-priced segment of the
market. Now the company is trying to expand into niche and lower-end
Marketing mix as the set of Controllable, tactical marketing tools that the firm
blends to produce the response it wants in the target market. It is the mix of
what you can do to influence the demand of its product. And the main
possibility is collected into four groups of variables known as the four P’s:
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Product
cash cow for its company. Fevicol offers the customer with variety of products.
and with proper pricing strategies the products are being offered to the final
customer.
For e.g.
Latest one is Fevicol Nailfree, which is the fast setting adhesive; even
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the market. Now the company is trying to expand into niche and lower-
end markets and increase it's rural and small-town penetration. For
Price
good quality and also higher prices. It has also came with the cheaper version
Fevicol takes Premium Pricing policy. It prices Fevicol 10% to 15% higher
than the normal price of Pidilite Industry as the quality is also higher. For
On the economy ground, Pidilite has Bull Bond. Bull Bond has adopted
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value add the actual value. This is targeted majorly to the readymade
making furniture’s.
Pidilite also has Parcol, a cheaper version of Fevicol, which is a flanging brand,
For e.g. I think raw material prices are not very relevant because Fevicol
or any other products, which are branded products, can pass on any cost
increases. In fact, they are benefited because the company has been able to
exercise their pricing power in the recent past. Despite the raw material prices
going down they have retained or increased their end product prices and they
Place
Fevicol’s distribution channel has been made very strong by investing in lots of
easy reach of the final customer. It is also being exported to few of the
neighboring countries like Bangladesh, Sri Lanka and Middle East Countries.
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It has also gone into franchising where you can get all the Fevicol brands. It is
through websites. PIDILITE has already floated its Web site _ pidilite.com _ and
intends using it for e-commerce in future. Considering it takes a long time for
any model to succeed, Pidilite does not expect to alienate its existing retailers.
There will obviously be a clash but the Net will function as an alternate
points.'' Its foray into Net selling is likely to fructify in the next 3-4 months.
Promotion
Promotions are the one, which has got Fevicol to its market leader position.
Promotions are being carried out in each and every target customers segment
to know the benefits of the product. We had seen that there are two types of
product being sold by Fevicol; they are industrial products and consumer
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products. Promotions are being carried for the consumer products targeting
Its campaigns
The `haiya ho' commercial with elephants trying to pull apart a block of wood
stuck with Fevicol? That mnemonic is, in fact, being used by the brand in the
politician trying to stay stuck to his seat while the public wants to pull him
down. Followed by the village belle who manages to carry all her matkas, stuck
one on top of the other with Fevicol, despite the various obstacles she is made
form. An egg at a roadside dhaba cannot be broken because the hen's feed is in
a Fevicol jar with remnants of the `white glue', which in turn has hardened the
eggs.
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sInitially, when Fevicol was being established, the functional attributes of the
product were highlighted (the `haiya ho' commercial). Once that task was
accomplished, it was time to take the brand to a metaphysical level (with the
These ads are being targeted to the whole market removing its barriers from
niche marketing. The market results and the creativity of the advertising goes
Carpenters are the main target segment of Fevicol; they carry many different
types of promotion activities for them. It believes in working very closely with
Networking mainly through carpenters all over the country, Fevicol has almost
30,000 dealers. The company also publishes a journal, Fevicraft that highlights
For school going children’s the brand is also promoted in schools through craft contests, in a bid
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CONCLUTION
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annexture
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QUESTIONNAIRE
COMPANY ?
VARIOUS CONSUMERS ?
ANY?
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6}
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WEBLIOGRAPHY
Websites
www.pidilite.com
www.fevicol.com
www.google.com
http://about.com
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