Restaurant Manager/ Outlet Supervisor

Job related skills / software : Maintain the budget of all the restaurants, Set targets and goals for

Category : Hotels

Sub Category : Restaurant / Hotel Manager / Captain

Years of Experience : 10 years

State : Maharashtra

Gender : Male

Salary Expected per Month(Rs) : Negotiable

Highest Qualification attained : Diploma

Major / Specialization : In-Flight Management

Email Id : [Private]

Are you looking for job now? : No

Can the recruiter contact you? : No

Sponsored Links:

Resume Format / CV Sample Template / Example / Model :

Educational Qualifications :
Bachelor of Science (Chemistry) from Mumbai University (India) March 2002.
Diploma in in-flight Management from India International Trade Centre I.I.T.C (India) February 2002.

Work Experience :
Matrix inn :
Business hotel
A upcoming 4 star property in Pune chakan.
From Feb2010 to till date
Position : Restaurant Manager
Responsibilities :
To maintain the budget of all the restaurants.
To set targets and goals for the up selling of all the food and beverage outlets.
To maintain the strength of all operating outlets.
To promote the restaurants by positive publicity.
To effectively maintain the cost of operations.
To handle bookings and queries of important clients.
To conduct trainings for the team members on a daily basis regarding service standards.

Star Cruises :
A leading cruise line in the Asia pacific region.
From August 2003 toOctober 2009
Position : Outlet Supervisor (Restaurant in Charge)
Responsibilities :
To check the misence and misenplace of the restaurant before operation.
To ensure the smooth operation of the restaurant.
To ensure proper service standard for the guests for their satisfaction.
To check the grooming of the team members before every meal operation.
To make a daily schedule for the team members.
To ensure that all team members act accordingly to the schedule.
To handle the day to day operations of the restaurant.
To ensure all team members report on time for work.
To carry out appraisals for the team members.
To familiarize all new team members with their job description.
To conduct trainings for the team members on a daily basis regarding service standards.
To train the team members on topics such as suggestive selling and up selling for increasing the outlet revenue.
To also train them on food and beverage basic services, breakages and proper chemical handling, basic beverage know
To handle guests complaints and comments and directly report to Food & Beverage Manager
To handle staff complaints and disputes
To conduct daily briefings for the team members to keep them updated on the happening events and upcoming promot
To do a monthly inventory for all the operating equipment
To prepare a daily sales and revenue report
To implement ideas to increase the revenue of the outlet
The Indian Hotels Company Ltd.
:
The Taj Mahal Hotel Mumbai (India)
From April 2002 to March 2003
Position : Waiter
Responsibilities :
Responsible for the set up of the restaurant and major functions.
Order taking and service to the guests.
Achievements :
Basic Food & Beverage Training.
Standard service Sequence procedure.

Trainings Undergone :
Basic Soft Skills, including topics such as Grooming, Guest Relations, Communication Skills, Service Skills, Revenue, Su
Anti-Breakages & Proper Chemical Handling.
How to reduce breakages in the day to day operations and proper chemical handling for safe working practices.
Basic Restaurant Services, including topics such as Food & Beverage introduction, Basic Beverage Knowledge, Handling

Achievements :
Was awarded the best employee of the month for March 2005
Consistently commended by the management for exceeding guest expectations.
Consistent recipient of guest comments
Increase beverage sale by 20% in 3 months (June, July, August 2008) by pushing the beverage sale with a beverage s

Computer Knowledge :
Desktop Application User from KarRox Technologies Ltd. (India) July 1999.
‘C’, ‘C++’, and Java Programming from CMC Ltd. (India) July 2002.
Microsoft Word, Internet.

Date :
Place :
Notes
1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
4. Personal and contact details can be kept private optionally by the candidate.
5. Create a link to this online resume where ever you want in the web.
Restaurant managers are responsible for overseeing the
efficient running and profitability of restaurants and for
managing their employees.
You'll need to be able to lead as well as work as part of a team.
What does a restaurant manager do? Typical employers | Qualifications and
training | Key skills
Specific duties and the amount of customer/staff contact vary according to the size of
employer: managers in larger organisations may be mostly office-based, whereas
managers of smaller establishments often have frequent contact with both customers
and employees.

Typical job responsibilities include:

 recruiting, training and supervising staff

 agreeing and managing budgets
 planning menus
 ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
 promoting and marketing the business
 overseeing stock levels
 ordering supplies
 producing staff rotas
 handling customer enquiries and complaints
 taking reservations
 greeting and advising customers
 problem solving
 preparing and presenting staffing/sales reports
 keeping statistical and financial records
 assessing and improving profitability
 setting targets
 handling administration and paperwork
 liaising with customers, employees, suppliers, licensing authorities and sales representatives
 making improvements to the running of the business and developing the restaurant.
Typical employers of restaurant managers
 National, regional and international restaurant chains
 Large hotel restaurants
 Independent restaurants
 Themed restaurants
 Café bars
 Brasseries
 Hotel/leisure groups
Vacancies are advertised online, by careers services, specialist recruitment agencies
and in local and national newspapers. More information can be found in publications
such as The Catererand on the Institute of Hospitality website. Networking and
speculative approaches to employers are advisable, particularly for graduate training
schemes with larger restaurants.
ADVERTISE HERE
Qualifications and training required
Employers may favour candidates with a relevant degree or HND in business studies,
management, hospitality management or hotel and catering. However, it is also possible
to work your way up to a management position without a degree, and there are
apprenticeships available in the industry at a range of levels.

Appropriate personal qualities, practical experience and business acumen are generally
regarded as being just as important as academic qualifications. Gaining practical hotel,
catering, restaurant, waitressing or customer service work experience is essential.

Key skills for restaurant managers

 Excellent customer service skills
 Commercial awareness
 Flexibility
 Good interpersonal skills
 Communication skills
 Problem-solving skills
 Organisational skills
 Teamwork skills.
Related job descriptions
 Amenity horticulturist: job description
 Hotel manager: job description
 Tourist information manager: job description
 Aromatherapist: job description
 Airline cabin crew: job description
 Interpreter: job description
 Travel agent: job description
 Tourism officer: job description
 Sports development officer: job description
 Heritage manager: job description
Responsibilities

1. Every day running of serviced apartments business from a management company perspective, where we make
acquisitions of serviced apartment developments and other hospitality offerings;
2. Spearheading the creation and implementation of the company’s hospitality sector business case/strategy
and identifying market gaps through conducting comprehensive market research and expansion strategy;
3. Lead the operational requirements and specifications from both the end user and investor perspectives by
leading a team in development and implementation of hospitality strategies;
4. Developing operational processes and manuals including adding technical systems for an operational hospitality
establishment;
5. Be part of the development and commissioning of hospitality projects;
6. Developing business relationships through membership and participation in professional, industry/trade, and civic
organizations;
7. Ensuring consistency in overall business responsibility including market positioning, brand positioning and
service delivery;
8. Ensuring the hospitality business is profitable and maintain strong working relationships;
9. Allocation of funds, authorizing expenses, and assisting in budget planning;
10. Ensure accurate maintenance of records including cash flow accounts, direct bill accounts, credit card receipts,
registration cards, and reservation cards;
11. Ensuring adherence to hospitality brand-franchise policies and the established of operating procedures while
meeting or exceeding user expectations by providing quality service;
12. Any other duties as prescribed from time to time

As a Resident Manger Manager, responsible for managing the Hotel Executive team and
overall hotel targets to deliver an excellent Guest and Member experience. also responsible
for manage profitability and guest satisfaction.
 Manage ongoing profitability of hotel, ensuring revenue and guest satisfaction
targets are met and exceeded
 Lead in all key property issues including capital projects, customer service, and
refurbishment
 Ensure all decisions are made in the best interest of the hotels.
 Deliver achievable hotel budgets, and set other short- and long- term strategic goals
for the property
 Provide effective leadership to hotel team members
 Developing operational processes and manuals including adding technical systems
for an operational hospitality establishment.
 Be part of the development and commissioning of hospitality projects.
 Ensuring consistency in overall business responsibility including market positioning,
brand positioning and service delivery.
 Ensuring the hospitality business is profitable and maintain strong working
relationships;
 Allocation of funds, authorizing expenses, and assisting in budget planning;
Lead in all aspects of business planning
 Comply with and exceed Service Standards
 Ensure costs are controlled and revenue opportunities are effectively sourced and
delivered
  Manage and develop the Hotel Executive team to ensure career progression and
effective succession planning.
 Hold regular briefings and communication meetings with the HOD team
 Respond to audits to ensure continual improvement is achieved
 Any other duties as prescribed from time to time

With reference to your email on 13th of June, I wish to apply for the position of a Project
Manager. I believe that I have the required set of job skills and work experience for the
position.
I am currently working as resident manager and my job responsibilities is to handle overall
hotel operations include Front office, housekeeping, engineering and maintenance, Food and
beverage, safety and security. From training and developing staff and overseeing profit and
loss responsibilities to driving sales and marketing efforts and resolving customer issues and
concerns, I excel at managing teams, propelling revenue enhancement, and stimulating
maximum levels of guest service and satisfaction.

My experience include…
 Overseeing facility operations—including cleaning and hygiene, revenue
management, negotiations, refurbishments / upgrades, budget administration, and
staff recruitment and development—to optimize hotel performance for properties.
 Hiring, coaching, training, evaluating, and managing hotel personnel to ensure top
performance levels and a commitment to facility excellence.
 Demonstrating solid time management, communication, and multitasking skills to
excel within fast-paced, customer-facing environments.
 Earning an Associate’s degree in Hospitality Management.

My skills in team and operational leadership within the hotel industry have been finely
honed, and I am confident in my ability to make a substantial and positive impact. The
chance to offer more insight into my qualifications would be most welcome.

I am enclosing a copy of my resume along with the cover letter.

Dear Mr. Lucas:

Upon review of your posting for a General Manager to assume leadership functions at the
Harborview Inn & Suites, I hastened to submit my resume for your consideration. As a highly
experienced and motivated professional with more than 12 years of experience, I am prepared to
significantly contribute to your goals in this role.
 My background includes leading operations, teams, and processes to drive business and guest
service success within highly regarded hotel establishments across the globe. From training and
developing staff and overseeing profit and loss responsibilities to driving sales and marketing
efforts and resolving customer issues and concerns, I excel at managing teams, propelling
revenue enhancement, and stimulating maximum levels of guest service and satisfaction. With a
clear sense of the bottom line merged with a dedication to corporate vision, I have consistently
negotiated guest contracts and implemented marketing campaigns that have triggered increased
occupancy and steady growth in average daily rate (ADR).

Highlights of my experience include…

 Overseeing facility operations—including cleaning and hygiene, revenue management,

negotiations, refurbishments / upgrades, budget administration, and staff recruitment and
development—to optimize hotel performance for properties.
 Hiring, coaching, training, evaluating, and managing hotel personnel to ensure top performance
levels and a commitment to facility excellence.
 Demonstrating solid time management, communication, and multitasking skills to excel within
fast-paced, customer-facing environments.
 Earning an Associate’s degree in Hospitality Management.

My skills in team and operational leadership within the hotel industry have been finely honed,
and I am confident in my ability to make a substantial and positive impact. The chance to offer
more insight into my qualifications would be most welcome.

Thank you for your consideration; I look forward to speaking with you soon.

Sincerely,

Norman M. Jones

Dear Mr. Rufus,

Director Operations
Imperial Group Hotel
Kampala, Uganda.

First I would like to thank you for calling me as you mention in email, I want to apply for
the position for General Manager.

I am presently working with Kanon Hotel Group, Khartoum Sudan as a Resident Manager. I
have more than 10 years of experience in various positions in 4*&5* hotels. I enjoy the
tasks involved-managing clerks, making sure customers are more than satisfied with their
experience, and boosting room sales because of the excellent customer service and
Management.

I understand that working for your organization requires a candidate who is team oriented
and is able to deal with people in various departments. I am confident that I possess these
skills, which will help me to perform the job efficiently and effectively.

My goal is transition of my enthusiasm, productivity & experience into a position, where I

continue to provide the quality output critical to organizational growth. I am certain that my
presence in your team will prove to be beneficial to your organization.

My resume lists my experience. If you'd like to contact me, please call me on my cell phone:
+249900904448 or reply me by email. I look forward to hearing from you. Thank you for your
time and consideration.

Sincerely,

Netaji Bhosale
+249900904448

Encl: Resume

Dear Sir,

Greetings of the day!!!

As per discussed with Mrs. Preeti Deokar and you, I would like to apply for the job in your
institute as trainer or teacher.

Being as Hotel Manager from last 8 years, I have extended my skills and knowledge in
hospitality industry. Presently I am running my own restaurant and looking for job
opportunity in teaching profession to develop my skills and knowledge in hospitality
industries.

The enclosed resume provides a more detailed description of my education, interests and
work experience. Kindly find attached my resume.If you’d like to contact me please call me
on mobile no +91 8805014435 or reply me by email [email protected], I look
forward to hearing from you.

Thank you for your time in consideration.

Yours sincerely,

Netaji Bhosale
+91 8605104897
[email protected]
Attachments area

[email protected]

[email protected]

[email protected]

[email protected],

[email protected]

[email protected]

[email protected]

[email protected]/[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

Dear Sir/Madam,

Greetings of the day!

My name is Netaji Bhosale, presently I am working as Resident Manager In Kanon Group of

Hotels with total 15 years experience (including 6 years overseas experience) now I am in
India and looking job in Hotel Industry. I am ready to work in any country with same or
higher positions. Please suggest me job opening as per attach resume.

My work experience includes:

Work directly with the Managing Director to manage all activities of the property including
employees, maintenance, sales, and profit/loss controls.

Perform goal setting, motivation/ discipline of employees, labor expense control, control of
general expenses and resolving guest related issues in accordance with the company goals.

Supervising the day to day activities and operations of the hotel; coordinating with all
departments;

Establish client base of organizations, associations, social, and corporate businesses through
direct outside and inside sales effort for the purpose of securing business for the hotel to
ensure that predetermined sales expectations are met and exceeded.

Dealing with and resolving any customer complaints;

Providing administrative and accounting assistance; Responding to the correspondence;

To ensure maximum occupancy and average room rate is achieved at all times;

Dealing with all internal and external customers in a professional manner to ensure
complete satisfaction at all times, and to ensure that the correct administrative systems are
in place to ensure efficiency;

Building relationships with corporate clients and companies; Supervising and training the
other members of the team; Purchasing and Ordering; Human Resources Management;

Kindly find an attachment of resume. My resume lists my experience. If you'd like to contact
me, please call me on my cell phone+91 8605104897 or reply me by email
[email protected]. I look forward to hearing from you. Thank you for your time
and consideration.

Yours Sincerely
Netaji Bhosa

+91 8605104879

Attach: Resume,

[email protected]

[email protected]>

Dear Netaji,

Greetings from Confianza !

We are an Executive Search & Recruitment firm based at Baroda, Gujarat. Our client is a worlds leading Investment
Management company having presence in USA & East Africa .
Our client is primarily focused on offering alternative investment solutions to global and local institutional investors,
individual high net-worth investors, and diaspora investors interested in the East-African region. Our Clients
investments are in real estate and private equity. Real estate investments are made through our development
affiliate.
Our client has over 850 million $ worth of Real Estate projects under mandate across ten projects. In private equity,
They invest in banking, insurance, education, hospitality and technology.

Title : Operations Business Manager - Hospitality

Location : Kenya (East Africa)

Relocation : Willing to relocate to Kenya (East Africa)

CTC : Lucrative Salary in US $ + Other benefits

. OPERATIONS BUSINESS MANAGER - HOSPITALITY

Investments is an independent investment management firm, with offices in Nairobi - Kenya and D.C. Metro - U.S.
We are primarily focused on offering alternative investment solutions to global and local institutional investors,
individual high net-worth investors, and diaspora investors interested in the East-African region. Our investments are
in real estate and private equity. Real estate investments are made through our development affiliate, Real Estate,
where we currently have over Kshs. 82 billion of projects under mandate across ten projects. In private equity, we
invest in banking, insurance, education, hospitality and technology.
With Hospitality and Residences being our affiliates for investment in the hospitality sector. Our current hospitality
developments are focused on our mixed-use developments, which include The Ridge in Ridgeways, Towers in
Kilimani, and our Residences development in Westlands, Nairobi.
To manage its growth strategy in the region, including the offering of a serviced apartments brand called ‘
Residences’, the firm is inviting applications from talented practitioners in the hospitality industry to join the team
as a Hospitality Business Manager in charge of operations in order to establish and run the management company.
The successful candidate must be able to implement strategy and be able to work in both a project and team set-up.
The position is in charge of executing overall management strategy of ’s hospitality projects involving
development and setup of management structures for the running of a hospitality business and everyday
management. The individual shall be working hand in hand with the hospitality project design team in Real Estate
developments and other hospitality projects being undertaken by Private Equity.

Responsibilities

1. Every day running of serviced apartments business from a management company perspective, where we make
acquisitions of serviced apartment developments and other hospitality offerings;
2. Spearheading the creation and implementation of the company’s hospitality sector business case/strategy
and identifying market gaps through conducting comprehensive market research and expansion strategy;
3. Lead the operational requirements and specifications from both the end user and investor perspectives by
leading a team in development and implementation of hospitality strategies;
4. Developing operational processes and manuals including adding technical systems for an operational hospitality
establishment;
5. Be part of the development and commissioning of hospitality projects;
6. Developing business relationships through membership and participation in professional, industry/trade, and civic
organizations;
7. Ensuring consistency in overall business responsibility including market positioning, brand positioning and
service delivery;
8. Ensuring the hospitality business is profitable and maintain strong working relationships;
9. Allocation of funds, authorizing expenses, and assisting in budget planning;
10. Ensure accurate maintenance of records including cash flow accounts, direct bill accounts, credit card receipts,
registration cards, and reservation cards;
11. Ensuring adherence to hospitality brand-franchise policies and the established of operating procedures while
meeting or exceeding user expectations by providing quality service;
12. Any other duties as may be prescribed from time to time

Requirements
1. Bachelor’s degree with a minimum 2nd Class, Upper Division is required; and a minimum of B+ in KCSE, or
equivalent registered with relevant professional body;
2. 5 years’ minimum experience in hospitality management and/or operation, with a proven track record;
3. Must demonstrate strong skills in: organizational development, personnel management, budget and resource
development, and strategic planning;
4. Should demonstrate experience in hospitality financial modelling, planning and analysis;
5. Strong business acumen and knowledge of the MICE industry and global hospitality market and must be able to
display a working understanding of the design and interface between the front of house and back of house
operations;
6. Detail-oriented with strong organizational/administration skills and an ability to handle multiple tasks
simultaneously and in a professional manner;
7. Should be comfortable to work in a fast-growing and evolving organization that seeks to expand in the hospitality
sector;
8. A team player with strong interpersonal skills;
9. Work experience within the Sub-Saharan region – working for both private and/ or public sector clients is seen
as highly advantageous.

Incase the aforementioned opportunity excites you , request you to kindly revert back along with your updated profile
at the earliest.

Best Regards,
Natasha
Sr. Recruitment Specialist
[email protected]

Dear Netaji,

Your profile is been shortlisted for Finance Manager @ Top Hotel Managed by Marriott - Kampala - Africa

Finance Manager
XXXX Hotels by Marriott is one of the most widely recognized hospitality brand in Africa with the most extensive
footprint. With nearly 100 hotels across 8 countries including South Africa, Zambia, Nigeria, Namibia, Ghana,
Tanzania and Uganda
PREREQUISITES:
Strong verbal and written communications skills with strong accounting software experience.
Proficiency with MS Office (Excel / Word) and experience with PMS like Opera, Room master, Protel, Visual One,
Delphi, Sun Finance, Oracle Finance, SAP etc.
EDUCATION: CA (Charted Accountant) or Bachelor's Degree in Finance or Graduate in Accounting.
EXPERIENCE: 5 + years demonstrated accounting experience, a background that includes forecasting and
budgeting.
FINANCE MANAGER DUTIES AND RESPONSIBILITIES:

 Ensure that the guests have best possible experience by trouble-shooting and resolving all billing-related
disputes.
 Represents the finance department on the daily department heads meeting with the general manager
 Manage all phases of Accounts Payable, Receivable and department budget.
  Calculate and distribute wages and salaries.
 Prepare regular reports and summaries of accounting activities
 Prepare financial statements and debtors' listings.
 Verify recorded transactions and report irregularities to management
 Providing direction to the night audit team so as to ensure proper revenue reporting.
 Reviewing all ledger details guest ledger, city ledger and deposit ledgers to validate proper payment and
revenue posting.
 If any imbalance or difference found on the ledger then co-ordinate with the PMS team to resolving the
same.
 Review the postings, payments, revenue and guest balance reports on a daily basis.
 Ensure correct taxation are applied on all billing software like Property Management systems (PMS), Point
of Sale (POS) and SPA software's.
 Ensure that all statutory details (PAN, TAX NO, Company Registration no. Etc.) are displayed on the guest
invoices and bills.
 Bills A/R accounts daily and send the same to guest along with the supporting bills and statements.
 Follows up on any accounts within 3 days to ensure customer has received the invoice and does not have
any questions.
 Review the Accounts Receivable (A/R) Ageing reports on a daily basis.
 Follow up 30 days after the initial billing if payment has not been received
 Check customers credit ratings and Flag accounts as 'Black listed' for long outstanding or defaulter
accounts.
 Enters invoices into accounts payable system weekly after verifying a purchase order was received from
ordering department head and obtaining General Manager's approval.

Regards
Prashanth
9900808039

Dear Sir,

Greetings of the day!

I am working as Sales and marketing manager in Hotel Kalasagar Pune from

last one year and now looking for job.

My work experience includes:

Supervising the day to day activities and operations of the hotel; Coordinating the
departments;

Establish client base of organizations, associations, social, and corporate businesses through
direct outside and inside sales effort for the purpose of securing business for the hotel to
ensure that predetermined sales expectations are met and exceeded.

Dealing with and resolving any customer complaints;

Providing administrative and accounting assistance; Responding to the correspondence;

Maintaining the online availability on GDS/IDS and booking websites;

To ensure maximum occupancy and average room rate is achieved at all times;

Dealing with all internal and external customers in a professional manner to ensure
complete satisfaction at all times, and to ensure that the correct administrative systems are
in place to ensure efficiency;

Building relationships with Corporate clients and companies; Supervising and training the
other members of the team; Purchasing and Ordering; Human Resources Management;

Kindly find an attachment of resume. My resume lists my experience. If you'd like to contact
me, please call me on my cell phone: +91 8149807419 or reply me by email. I look forward
to hearing from you. Thank you for your time and consideration.

Yours Sincerely
Netaji Bhosale

+91 8149807419

Attach: Resume,

Restaurant General Manager Job Responsibilities:

Delivers revenues and profits by developing, marketing, financing, and providing
appealing restaurant service; managing staff.

Restaurant General Manager Job Duties:

 Establishes restaurant business plan by surveying restaurant demand; conferring

with people in the community; identifying and evaluating competitors; preparing
financial, marketing, and sales projections, analyses, and estimates.
 Meets restaurant financial objectives by developing financing; establishing banking
relationships; preparing strategic and annual forecasts and budgets; analyzing
variances; initiating corrective actions; establishing and monitoring financial
controls; developing and implementing strategies to increase average meal checks.
 Attracts patrons by developing and implementing marketing, advertising, public and
community relations programs; evaluating program results; identifying and tracking
changing demands.
 Controls purchases and inventory by meeting with account manager; negotiating
prices and contracts; developing preferred supplier lists; reviewing and evaluating
usage reports; analyzing variances; taking corrective actions.
  Maintains operations by preparing policies and standard operating procedures;
implementing production, productivity, quality, and patron-service standards;
determining and implementing system improvements.
 Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage,
and service offerings; initiating improvements; building relationships with preferred
patrons.
 Accomplishes restaurant and bar human resource objectives by recruiting, selecting,
orienting, training, assigning, scheduling, coaching, counseling, and disciplining
management staff; communicating job expectations; planning, monitoring,
appraising, and reviewing job contributions; planning and reviewing compensation
actions; enforcing policies and procedures.
 Maintains safe, secure, and healthy facility environment by establishing, following,
and enforcing sanitation standards and procedures; complying with health and legal
regulations; maintaining security systems.
 Maintains professional and technical knowledge by tracking emerging trends in the
restaurant industry; attending educational workshops; reviewing professional
publications; establishing personal networks; benchmarking state-of-the-art
practices; participating in professional societies.
 Accomplishes company goals by accepting ownership for accomplishing new and
different requests; exploring opportunities to add value to job accomplishments.

Restaurant General Manager Skills and Qualifications:

Cost Accounting, Developing Budgets, Financial Planning and Strategy, Decision
Making, Process Improvement, Strategic Planning, Verbal Communication, Customer
Focus, Management Proficiency, Managing Profitability, Quality Focus

General Purpose

Plan and direct all restaurant operations. Maintain high standards of food, service, health
and safety, ensure the efficient and profitable business performance of the restaurant and
the optimal utilization of staff and resources.

Main Job Tasks, Duties and Responsibilities

 set operating goals and objectives

 assess staffing requirements and recruit staff when needed
 train and coach staff
 prepare and implement standard operating procedures
 manage staff performance in accordance with established standards and procedures
 ensure staff know and adhere to established codes of practice
 organize and monitor staff schedules
 maintain employee records
 co-ordinate restaurant operations during each shift
 monitor adherence to health, safety and hygiene standards in kitchen and restaurant
 keep records of health and safety practices
 ensure compliance with restaurant security procedures
 ensure alcohol regulations are adhered to
 interact with customers
 advise customers on food and beverage choices
 oversee preparation of food and beverage items
 ensure adherence to set recipes
 ensure quality of food and beverage presentation
 observe size of food portions and preparation quantities to minimize waste
 interact with customers to ensure all inquiries and complaints are handled promptly
 plan and co-ordinate menus
 analyze food and beverage costs and assign menu prices
 total restaurant receipts and reconcile with sales
 ensure cash management procedures are completed accurately
 set and monitor budgets
 analyze budget variances and take corrective actions
 establish and implement financial controls
 implement and oversee cost cutting measures
 plan and monitor restaurant sales and revenue
 organize and supervise marketing and promotional activities
 maintain business records
 prepare and analyze management reports
 determine and execute operating improvements
 check and order supplies of non-food items
 identify and estimate food and beverage supply requirements and place orders with
suppliers
 negotiate purchase prices and develop preferred suppliers
 schedule food and beverage deliveries
 check quality of deliveries and documentation
 ensure correct storage of supplies
 arrange for maintenance and repairs of equipment and services
 identify and evaluate competitors
 keep current with trends in the restaurant industry

Knowledge and Experience

 tertiary qualification preferred

 previous experience in food and beverage management
 in-depth working knowledge of alcoholic and non-alcoholic beverages
 in-depth working knowledge of food preparation and presentation
 experience in staff management and development
 knowledge of basic accounting principles and practices
 experience in analyzing financial data
 knowledge of planning and forecasting
 track record of managing inventory and cost control
 knowledge of administrative procedures
 able to use relevant computer applications

Key Skills and Competencies

 decision-making
 judgment
 problem analysis and problem-solving
 planning and organizing
 resource management
 communication
 customer service focus
 quality orientation
 teamwork
 adaptability
 flexibility
 high energy level
 stress tolerance

Restaurant Manager Job Search

As a general manager for a restaurant, you are the head of a dining establishment. You will provide inspiring
leadership to a team of workers that can motivate them to work harder and more effectively. You will work
with your team to develop strategies that reduce costs and increase sales within the company. You will ensure
that patrons have a positive experience when dining in the restaurant.

Restaurant General Manager Job Responsibilities and Duties:

 Create a comprehensive business plan for the restaurant that considers the market,
local competitors, sales revenue and expenses.
  Prepare an accurate portrayal of the finances of the restaurant, including bank accounts, spending,
check pricing goals and food costs.
 Develop strategies to entice customers, including marketing plans, advertising
campaigns, community outreach programs and research.
 Analyze the restaurant budget with personnel to find and price inventory, reduce
expenses, review current pricing and adjust purchasing strategies if needed.
 Control operations by developing effective policies, creating high standards and
working to make adjustments when appropriate.
 Ensure an outstanding dining experience by regulating presentation, taste, service
and atmosphere for all guests; develop ways to cultivate a regular customer pool .
 Supervise a team of employees; work to create a cohesive unit of people who effectively communicate;
create a hiring process for key staff that ensures qualified people are selected, trained and retained
through top recruiting practices; consider actions of employees in various situations that deem
rewarding or disciplinary action.
 Follow all appropriate health code and local jurisdiction food handling requirements, maintain food
safety certifications, and model exemplary food health safety practices to employees.
 Create a professional atmosphere that sustains top employee safety standards and provides guidelines to
personnel to eliminate hazards and dangers in the workplace.
 Look for new and innovative solutions to problems in the restaurant industry; use technology and social
media to develop new ways to engage with customers; think; beyond what has already been done to
create an even more productive establishment.
 Lead the restaurant to achieve new and greater goals in order to stand above the
competition within the industry.

Restaurant General Manager Skills and Qualifications

 Bachelor’s Degree
 5-10 years experience in a restaurant management position
 Experience in a high volume setting
 Knowledge about driving sales and meeting financial goals
 Results driven individual with demonstrated record of prior success
 Excellent interpersonal skills with customers and employees

Company Profile
Established in 2001, Riverside Café has been a leader in the casual dining experience in Atlanta from the
beginning. Since the conception of our dining establishment, we have continued to be on the forefront of the
best practices of the restaurant industry. We strive for fresh, locally sourced produce and environmentally
responsible waste practices. We aim to hire the top talent in the culinary and service field. Our customers have
an expectation of a flawless and tasteful dining experience when they come into our business.
Writing a Job Description Best Practices

 If you already have an idea of the things you want to include in your Restaurant General Manager job
description sample, you can begin writing it as soon as possible. For others who may need some more
ideas, here are some additional helpful tips:
 Do use bullets whenever possible.
 Do use strong action verbs when describing responsibilities.
 Do use real life examples of different job duties from your organization.
 Don’t post specifics about salary just yet.
 Don’t discuss negative points that may detract applicants.

The Restaurant General Manager job description sample provided could be a starting point if
you’re not sure how to begin. Add your specific needs within the description provided above.

Restaurant General Manager Responsibilities:

Delivers revenues and profits by developing, marketing, financing, and providing appealing
restaurant service; managing staff. Restaurant General Manager Job Duties:

 Establishes restaurant business plan by surveying restaurant demand; conferring with people
in the community; identifying and evaluating competitors; preparing financial, marketing, and
sales projections, analyses, and estimates.

 Attracts customers by developing and implementing marketing, advertising, public and

community relations programs; evaluating program results; identifying and tracking changing
demands.

 Maintains operations by implementing policies and standard operating procedures;

implementing production, productivity, quality, and customer service standards; determining and
implementing system improvements.

 Maintains customer satisfaction by monitoring, evaluating, and auditing food, beverage, and
service offerings; initiating improvements; building relationships with preferred patrons

.  Accomplishes restaurant objectives by recruiting, selecting, orienting, training, assigning,

scheduling, coaching, counseling, and disciplining management staff; communicating job
expectations; planning, monitoring, appraising, and reviewing job contributions; planning and
reviewing compensation actions; enforcing policies and procedures.

 Knowledge of budgets, inventory’s and cost controls for FOH and BOH
  Maintains safe, secure, and healthy facility environment by establishing, following, and
enforcing sanitation standards and procedures; complying with health and legal regulations;
maintaining security systems.

 Maintains professional and technical knowledge by tracking emerging trends in the restaurant
industry; attending educational workshops; reviewing professional publications; establishing
personal networks; benchmarking state-of-the-art practices; participating in professional
societies.

 Accomplishes company goals by accepting ownership for accomplishing new and different
requests; exploring opportunities to add value to job accomplishments. Restaurant General
Manager Skills and Qualifications: Must have fine dining experience ,Cost Accounting,
Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement,
Strategic Planning, Verbal Communication, Customer Focus, Management