Managerial Competency Scale

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Management competency questionnaire

Please rate each competency using the 5-point rating scale

Exercises outstanding performance on this competency far exceeds acceptable


standards 5
Exercises very good performances on this competency better than acceptable
standards 4
Exercises quite acceptable performance on this competency and meets
requirements 3
Performance on this competency is not quite up to acceptable standards. A
development is needed 2
Performance on this competency fails to meet acceptable standards. A major
development is needed 1

Competencies at Managerial level


Please circle what you feel most appropriate

1. Basic knowledge and information


1 Command of basic facts: Understand the business and 5 4 3 2 1
have sound knowledge of basic facts surrounding the
business such as short and long term goals, product
knowledge and the roles and relationships between various
departments.
2 Relevant professional knowledge: Know the background 5 4 3 2 1
of management principles including planning, organizing
controlling and directing

2. Skills and attributes


1 Continuing sensitivity to events: Aware of what is going 5 4 3 2 1
on and is perceptive and open to information; hard
information such as figures and facts, and soft information
such as feeling of other people
2 Analytical, problem solving and decision-making skill: 5 4 3 2 1
Weigh the pros and cons in an uncertain and ambiguous
situation, calling for a high level of judgment or taking
appropriate decision without much delay
3 Social skills and abilities: Develop, negotiate, resolve 5 4 3 2 1
conflict, persuade, use and respond to authority and power
so as to get things done
4 Emotional resilience: Deal with emotional stress and 5 4 3 2 1
strain that arises as consequence of working situations of
authority, leadership, power, targets and deadlines
5 Pro-activity: Respond to the needs of the instant situation, 5 4 3 2 1
but while making such a response consider the long-term
aims and goals and the impact of immediate decision

3. Meta Qualities
1 Creativity: Come up with unique ideas or solutions – 5 4 3 2 1
either ones own ideas or ideas from another source
2 Mental agility: Grasp problems quickly, think about 5 4 3 2 1
several things at once, understand the whole situation
quickly and ‘think on ones feet’
3 Balanced learning habits and skills: Use a range of 5 4 3 2 1
learning process including use of inputs like teaching,
discovery from ones own personal experiences and
reflection
4 Self-knowledge: Aware of ones own beliefs, goals, values, 5 4 3 2 1
feeling, behavior and the part they play in influencing their
actions

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