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    Form06 - CB Report PDF

    Uploaded by

    Abdurachman
    This document provides information for reporting callbacks for elevator maintenance at a customer location in Jakarta, Indonesia. It includes callback contact numbers, fields to document the date, time, technician details, elevator component issues, corrective actions taken, and customer feedback. The purpose is to track and document maintenance callbacks for elevators under contract.

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    Download as PDF, TXT or read online from Scribd

    Form06 - CB Report PDF

    Uploaded by

    Abdurachman
    274 views3 pages
    This document provides information for reporting callbacks for elevator maintenance at a customer location in Jakarta, Indonesia. It includes callback contact numbers, fields to document the date, time, technician details, elevator component issues, corrective actions taken, and customer feedback. The purpose is to track and document maintenance callbacks for elevators under contract.

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    Form06 - CB Report.pdf

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    This document provides information for reporting callbacks for elevator maintenance at a customer location in Jakarta, Indonesia. It includes callback contact numbers, fields to document the date, time, technician details, elevator component issues, corrective actions taken, and customer feedback. The purpose is to track and document maintenance callbacks for elevators under contract.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    274 views3 pages

    Form06 - CB Report PDF

    Uploaded by

    Abdurachman
    This document provides information for reporting callbacks for elevator maintenance at a customer location in Jakarta, Indonesia. It includes callback contact numbers, fields to document the date, time, technician details, elevator component issues, corrective actions taken, and customer feedback. The purpose is to track and document maintenance callbacks for elevators under contract.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    For Emergency Callback, Please Call : (62 21) 8086 6666, (62 21) 2278 0701

    CALLBACK REPORT CR No :
    PT CITAS OTIS ELEVATOR
    CIBIS 9 3rd Floor, Jl. TB. Simatupang No. 2 Technician :
    Cilandak Timur, Jakarta Selatan 12560 - INDONESIA DAY/DATE :…………...………./………………….....
    Phone 62 - 21 - 8086 6666 Signature :
    62 - 21 - 2278 0701 CALLBACK TIME : START : Date :
    Fax 62 - 21 - 2278 0773 ARRIVAL TIME : FINISH : Supervisor :
    Building Name : T1 :…….....minutes T2 :…….....minutes
    Contract Number : Signature :
    Contract Type : LEAVING TIME : Date :

    CALLBACK CATEGORY 1. MACHINE ROOM 2. HOISTWAY 3. CAR Callback Result :


    A Elevator Stopped 1 Controller 20 Buffer 50 Lift Car
    Running Normal Monitor
    B Performance Deterioration 2 Direct Drive Unit 21 Compensating Chain / Rope 51 Car Frame
    C Minor Problems 3 Drive Machine 22 Counterweight 52 Car Operating Panel Contract Type : Continue :
    D Customer or other 4 Generator 23 Counterweight Safety Gear 53 Door Operator OM Continue T2
    X Trapped Passengers 5 Governor 24 Doors / Entrances 54 Door Protection OG Part Replacement
    Z Unknown 6 Group Controller 25 Earthquake Detection Device 55 Doors / Gates NIS Repair / Readjust
    7 Hydraulic Pump Unit 26 Guide Rails 56 Safety Gear
    COMPONENT AREA 8 Main Isolator 27 Hydraulic Ram / Cylinders 57 Car Signals
    1 Machine Room 9 Primary Position Transducer 28 Landing Call Fixture 58 Stop Switches
    Customer Feedback
    2 Hoistway 10 Selector 29 Main Hoist Ropes 69 Car - Others Do you satisfied with our Do you satisfied with our
    3 Car 11 Velocity Transducer 30 Pit 84 Intercom arrival time ? completion time ?
    4 Escalator/Travolator 12 Tape Switch 32 Shaft Switches
    Very satisfied Very satisfied
    5 Peripheral Device 18 MR - Filter 33 Sheaves 5. PERIPHERAL DEVICE
    9 Miscellaneous 19 MR - Others 34 HW - Signals CRT - Information Display Satisfied Satisfied
    80
    35 Key Switches Terminal
    Somewhat satisfied Somewhat satisfied
    4. ESC / TRAV 36 Traveling Cables 82 EMS
    70 Esc Controller 75 Tension Carriage 48 HW - Hall Lantern Fixtures Neutral Neutral
    71 Handrail 76 Truss 49 HW - Others
    Somewhat dissatisfied Somewhat dissatisfied
    73 Main Chain 77 Step Chain 72 Landing Threshold
    74 Steps 78 Esc - Motor Dissatisfied Dissatisfied
    79 Esc - Others
    Very dissastified Very dissastified

    CALLBACK REMARK CORRECTIVE ACTION


    Signature :

    Name :

    Date :

    Form No. : FORM/COE/SFD/006 Rev. 01 White : OTIS Office Yellow : OTIS Office Red : Customer Blue : Technician

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