Auto Repair Contract

PandaTip: This auto repair contract template uses a combination of tokens and form fields to speed up
contract creation and completion. Once you’ve filled out the tokens using the menu on the right, hit
send and your customer will be able to add their information and sign the bottom of the contract.

[Customer.Name]

Customer Name

Auto Repair Contract Template_1

Street

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City, State, Zip

Auto Repair Contract Template_3

Vehicle Make

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Vehicle Year

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Email

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Phone

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Vehicle Model
[Company.Name] will make repairs to the above listed vehicle as described below:

[AutoRepair.Description]

Name Price QTY Subtotal

Parts

$0.00

$0.00

Labor

$0.00

$0.00

Shop Fee

$0.00

$0.00

Subtotal $0.00

Total $0.00

PandaTip: PandaDoc’s pricing tables allow for a great deal of customization. You can add discounts,
additional items, taxes, and optional items.

Authorization

[Customer.Name] hereby certifies that they have the legal right to authorize repairs for the above listed
vehicle, either through legal ownership, lease rights, or written authorization from the vehicle’s owner.
[Customer.Name] authorizes [Company.Name] to take the steps necessary to perform the repairs listed
in this contract, including any necessary on-road vehicle testing.
Payment

[Customer.Name] agrees to pay in full for the services described above upon successful completion of all
listed auto repairs prior to picking up their vehicle from [Company.Name]. [Customer.Name agrees to
pay for all parts, labor, fees, taxes, and other charges incurred during the performance of any repairs
authorized by [Customer.Name] in writing. [Company.Name] will provide an invoice upon completion of
repairs detailing all fees, and listing a final outstanding balance for payment. Payment must be made in
full before the vehicle will be returned to [Customer.Name]

Repair Process

[Sender.Company]’s repair process progresses through three stages as follows:

Vehicle Analysis: In this stage, technicians evaluate the vehicle and create a report listing all necessary
repairs. This report details any damage or outstanding maintenance required, and includes expected
repair costs. This report has been delivered to [Customer.Name], and was used to create the repair
description and cost itemization in this contract.

Additional Damage: During the repair process, additional problems may be uncovered. In the event that
[Company.Name] technicians discover the need for repairs outside of those listed in this contract, work
on the vehicle will cease, and written notification of required repairs will be sent to [Customer.Name].
[Company.Name] will not perform any repairs outside of those listed in this contract without prior
written authorization from [Customer.Name].

Insurer Estimate: In the event that an insurance claim is filed by [Customer.Name] related to the repairs
performed, [Company.Name] will create an insurance estimate for submission to the insurer. This
estimate is intended for internal use by the insurer for purposes of validating the insurance claim and
reserving funds for payment at the conclusion of repair services.

Communication with Insurers

[Customer.Name] acknowledges that [Company.Name] has no formal relationship or obligation to any

insurer. [Company.Name]’s sole obligation is to [Customer.Name], and performing safe, timely, and
complete repairs is the first priority. [Customer.Name] acknowledges that [Company.Name] is not
obligated to communicate with or assist insurers or their agents, including accepting cost estimates from
insurers or allowing their agents into shop facilities for any reason.

Non-OEM Parts

[Customer.Name] acknowledges that any repairs using parts not made by the vehicle’s manufacturer
(commonly known as “aftermarket parts”) may lead to the following:
Lease or Finance Violation: Some lease and finance contracts require the purchaser or lessee to make
repairs using only original manufacturer parts (“OEM Parts”). Aftermarket parts used in repairs may
violate these contracts.

Decrease in Value: Repairs made using aftermarket parts may lead to increased depreciation and lost
vehicle value.

Manufacturer Warranty: Some vehicle manufacturers require that all repairs be made using only OEM
parts. Use of aftermarket parts may void vehicle warranties.

In recognition of the above risks, [Company.Name] shall not use any parts for repairs unless those parts
are approved for use by [Customer.Name]. It is advised that [Customer.Name] take the above risks into
account when choosing parts for necessary repairs.

While [Customer.Name] has the sole right to choose which parts are used for repairs to the listed
vehicle, [Company.Name] reserves the right to exercise professional judgement and refuse to make
repairs using parts which are deemed inadequate or unsafe.

Labor Warranty

[Company.Name] shall provide a limited warranty covering the work performed under the terms of this
auto repair contract. This warranty shall last for a period of one (1) calendar year from the completion of
authorized repairs. During the warranty period, [Company.Name] will, at its sole cost and expense,
correct any defects in workmanship related to the repairs performed in relation to this contract. This
warranty covers labor only, and does not extend to any parts used for repairs.

Binding Contract

This contract shall be considered binding upon both parties and their assignees or successors, including
subsequent title holders for the vehicle being repaired.

Additional Services

No services outside of those described in this auto repair contract will be performed by
[Company.Name] without prior written approval from [Customer.Name].

Entire Agreement

This contract represents the entire legal agreement between [Company.Name] and [Customer.Name].
No other promises or arrangements outside of this contract and subsequent repair authorizations shall
be considered valid.
Penalty for NonPayment

PandaTip: Most states allow auto repair shops to place mechanic’s’ liens on customers’ vehicles as a
penalty for non-payment. Fees must be for services approved in writing, must be considered reasonable,
and the services described must have been performed. Check the laws of your state prior to using this
template for your auto repair services.

[Company.Name] shall not be required to release the above listed vehicle until [Customer.Name] has
made full payment for all services approved in writing and performed by [Company.Name].

In the event that auto repair services rendered are not paid for within 30 days of completion,
[Company.Name] reserves the right to sell the vehicle to recover the costs incurred while performing
approved auto repair services.

Customer Approval

PandaTip: Once you’ve filled this template out and sent it to your customer, they’ll be able to sign from
their computer, smartphone, or tablet.

By signing below, [Customer.Name] indicates approval of the services and rates listed in this auto repair
contract. Likewise, they agree to the full terms of this contract without exception.