35041
35041
35041
Vehicular Applications
Hardware Only
Hardware Manual
Read this entire manual and all other publications pertaining to the work to be
performed before installing, operating, or servicing this equipment.
Practice all plant and safety instructions and precautions.
General
Precautions Failure to follow instructions can cause personal injury and/or property damage.
This publication may have been revised or updated since this copy was produced.
To verify that you have the latest revision, check manual 26455, Customer
Publication Cross Reference and Revision Status & Distribution Restrictions, on
Revisions the publications page of the Woodward website:
www.woodward.com/publications
Revisions—Changes in this publication since the last revision are indicated by a black line
alongside the text.
Woodward reserves the right to update any portion of this publication at any time. Information provided by Woodward is
believed to be correct and reliable. However, no responsibility is assumed by Woodward unless otherwise expressly
undertaken.
Manual 35041
Copyright © Woodward, Inc 2016
All Rights Reserved
Manual 35041 PCM112 Digital Control
Contents
Woodward 1
PCM112 Digital Control Manual 35041
2 Woodward
Manual 35041 PCM112 Digital Control
Woodward 3
PCM112 Digital Control Manual 35041
4 Woodward
Manual 35041 PCM112 Digital Control
Chapter 1.
General Information
Introduction
This manual describes the Woodward 112-pin Small Engine Powertrain Control
Module (PCM112) hardware.
Application
The PCM112 control consists of a single rigid printed circuit board attached to an
aluminum housing using thermal adhesive, which is then closed and sealed with
an aluminum cover. Connections to the control are made via three automotive-
style sealed connectors. The control can be mounted directly to the engine or
frame using vibration isolators.
Control Features
Woodward P/N HW Version Features
Standard Features
Woodward 5
PCM112 Digital Control Manual 35041
Standard Features (continued)
Environmental Capabilities
The following is a summary list of the environmental limits used for ECM design
validation.
6 Woodward
Manual 35041 PCM112 Digital Control
Woodward 7
PCM112 Digital Control Manual 35041
Chapter 2
Installation
Scope
This chapter contains general installation instructions for the PCM112 control.
Power requirements, environmental precautions, and location considerations are
included to help you determine the best location for the control. Additional
information includes unpacking instructions, electrical connections, and
installation checkout procedures.
Unpacking
Before handling the control, read the Electrostatic Discharge Awareness section
(page iv). Be careful when unpacking the electronic control. Check the control for
signs of damage such as bent panels, scratches, and loose or broken parts. If
any damage is found, immediately notify the shipper.
Programming Requirements
PCM112 units are shipped without application software installed. The customer is
responsible for programming both microcontrollers with application software.
Both micros will power-up in bootstrap mode and will program at 250k baud on
CAN1. See the CAN section for details on programming while in bootstrap mode.
Painting
Painting of the PCM112 is not recommended nor is it required for heat
dissipation. If painting must be done, all connectors and labels must be masked
prior to painting. The paint must be validated per the following requirements:
The composition of the paint must be specified to Woodward.
The specification for thickness of the applied paint must be
supplied to Woodward.
The customer may be asked to participate in vehicle-testing with
a thermocouple-instrumented test unit that is painted and
installed in the application.
Woodward will work with the customer to determine if paint can be safely applied;
however, Woodward reserves the right to deny warranty if the paint is found to be
detrimental to the PCM112.
Welding
Do not conduct any welding on or near the PCM112 control. At a minimum,
disconnect wiring to the control if welding near the unit is being conducted.
Power Requirements
All versions of the PCM112 control require a voltage source of (9 to 16) V (dc)
(12 V or 14.5 V) nominal based on system architecture and validation). The
power dissipation within the control is typically less than 30W. Standby current
draw is 1 mA (nominal).
8 Woodward
Manual 35041 PCM112 Digital Control
Location Considerations
Consider these requirements when selecting the mounting location:
Adequate ventilation for cooling.
Space for servicing and repair.
Protection from direct exposure to water or to a condensation-
prone environment.
Protection from road debris or material that could impact or
deposit on unit and reduce thermal fin cooling.
Select a location on or near the engine that will provide an operating temperature
range in accordance to the Environmental Specifications listed in this manual.
Refer to manual 35046, PCM112 Installation, for more details on mounting
location, orientation, mating connectors, and kitted part numbers.
Woodward 9
PCM112 Digital Control Manual 35041
systems or by submittal of I/O usage details and operational and environmental
conditions to Woodward via the Account Manager. A Woodward product
engineer will review and provide approval or recommendations to gain approval.
Early involvement of Woodward will help assure this process goes smoothly.
Electrical Connections
The control will only meet ingress protection
specifications with all mating connectors properly
installed. In addition, all unused connections in
the mating connectors must be plugged to ensure
proper sealing of the connectors. Refer to Table 2-
1 for the proper connector plug part numbers.
Failure to adhere to these guidelines may result in
product failure or decreased product life.
Plant wiring guidelines can be provided by Woodward for each application, and
final application wiring must be jointly agreed to with OE and Woodward during
the development project. No changes shall occur without approval from
Woodward. Figure 2-1 shows the PCM112 connector location and pin
orientation. Table 2-1 is the PCM112 control wiring pinout. The highlighted pins
use the larger terminals.
10 Woodward
Manual 35041 PCM112 Digital Control
Table 2-1. PCM112 Control Wiring Pinout (continued)
Wiring Guidelines
Where shielded cable is used (such as cam or crank speed signals, LSU inputs,
or communications signals), cut the cable to the desired length and prepare the
cable as instructed below.
Strip outer insulation from BOTH ENDS, exposing the braided or spiral wrapped
shield. DO NOT CUT THE SHIELD.
Using a sharp, pointed tool carefully spread the strands of the shield.
Pull inner conductor(s) out of the shield. If the shield is the braided
type, twist it to prevent fraying.
Woodward 11
PCM112 Digital Control Manual 35041
Remove 6 mm (1/4 inch) of insulation from the inner conductors.
Ground the shield at the source end and cut off the exposed shield
at the receiving end.
The acceptable wire size range for the small 0.6 mm terminals is
(0.35 to 0.75) mm2 with an insulation diameter of (1.25 to 1.9) mm.
The acceptable wire size range for the large 1.5 mm terminals is
(0.5 to 2) mm2 with an insulation diameter of (1.4 to 2.8) mm.
Reference the PCM112 installation manual 35046 for proper terminals for chosen
wire size.
Unit Grounding
The PCM112 housing is intended to be mounted through non-conductive
vibration isolators with no connection to engine/chassis ground. The CASEGND
connector pin is directly connected to the housing, internal to the ECU, bypassing
the capacitive path. CASEGND is not normally used. However, if necessary, the
CASEGND pin may be grounded to help with EMC issues.
12 Woodward
Manual 35041 PCM112 Digital Control
Chapter 3.
I/O Description
Power Inputs
(BATT, PWRGND1, PWRGND2 and PWRGND3)
Power supply output must be low-impedance (for example, directly from a
battery). DO NOT power the control from high-voltage sources with resistors and
Zener diodes in series with the control power input.
Fuse C-
BATT
A4
+ 2A
-
C- PWRGND1
G1
C-
G2 PWRGND2
A-
PWRGND3
G3
Run the power leads directly from the power source to the control. DO NOT
POWER OTHER DEVICES WITH LEADS COMMON TO THE CONTROL. Avoid
long wire lengths. Connect the battery positive (power source positive) to the
BATT input and battery negative (power source common) to PWRGND1,
PWRGND2 and PWRGND3 (see Figure 3-1). If the power source is a battery, be
sure the system includes an alternator or other battery-charging device.
The BATT input is protected against damage from a –12 V reverse battery
condition for up to 5 minutes.
Woodward 13
PCM112 Digital Control Manual 35041
VBAT+
N.O. Relay
A-
A2 LSO1 (MPRD)
C-
Fuse G3 DRVP1
20A C-
G4 DRVP2
14 Woodward
Manual 35041 PCM112 Digital Control
VBAT+
C-
C1
WAKE1(KEYSW)
C-
C2 WAKE2
C-
C3 WAKE3
The KEYSW input is protected against damage from a –12 V reverse battery
condition for up to 5 minutes
MPRD Output
The MPRD (Main Power Relay Driver) Output is used in conjunction with the
KEYSW input to control the switching of power to the external loads that are
connected to the module. For example, the power to the injectors, ignition coils,
wastegate control valve, etc., can be disabled until the relay(s) that are
connected to the MPRD output are energized. The power to the injectors should
come through a set of normally-open contacts on the relay(s) (see Figure 3-4). It
is assumed that the architecture for any system that employs the PCM112 will
use the MRPD output to switch power through the master power relay(s). The
MPRD output is protected against reverse battery connection by utilizing a
blocking diode. The maximum sinking current for the MPRD output is 500mA.
Woodward 15
PCM112 Digital Control Manual 35041
The driver is thermally self-protected and will provide shutdown fault detection.
Open-load detection must be based on DRVP diagnostics. The S12 aux core
may disable the MPRD, this disable is shared with the encoder disable.
VBAT+
N.O. Relay
Injectors
Fuse
20A
N.O. Relay
A-
A2 MPRD
C-
Fuse G3 DRVP1
20A C-
DRVP2
G4
A-
C4 CNKVR+
Passive
MPU A-
CNKVR-
D4
16 Woodward
Manual 35041 PCM112 Digital Control
Prox Pwr
B-
Hall-effect J3 CNKDG
Proximity
Sensor C-
XDRG1
E1
Prox Pwr
B-
Hall-effect K4 CAMDG
Proximity
Sensor C-
XDRG2
E2
Woodward 17
PCM112 Digital Control Manual 35041
Table 3-1. VR Input Specifications
Parameter Specification
VR signal connected to PCM112 shall be
configured so that the + and – at PCM112 input
VR polarity
results in a waveform with falling edge and fast
zero crossing.
Amplitude of noise compared to
amplitude of pulses at same Less than 16 % of signal amplitude when pulse
condition/moment amplitude is less than 25 V peak.
(for pulse frequency > 22 Hz 24 tooth Fixed voltage threshold not to exceed 4 V peak
cam > 110 rpm 6 tooth cam > 440 when amplitude is above 25 V peak.
rpm)
Amplitude of noise compared to
amplitude of pulses at same condition
(for pulse frequency < 22 Hz Must be less than 0.16 V.
24 tooth cam < 110 rpm 6 tooth cam
< 440 rpm)
Cam less than ±1 crank angle degree.
Tooth center-to-center tolerance
Crank less than ±0.1 crank angle degree.
Tooth-to-tooth pulse peak amplitude
Between 0.7 and 1.3
variation
Amplitude maximum (overspeed
90 V peak (180 V peak-to-peak)
condition with minimum sensor gap)
Amplitude minimum (slow cranking
0.2 V peak (0.4 V peak-to-peak)
condition with maximum sensor gap)
Parameter Specification
Vil(max) = 1.7 V
Input voltage thresholds
Vih(min) = 3.3 V
Hysteresis VHYST (min) = 0.5 V (dc)
CNKDG: 3.3 k 5% pull-up to VCC (software
controlled)
Input impedance
CAMDG: 1 k 5% pull-up to VCC (software
controlled)
Anti-aliasing filter 1 pole at 4 s
18 Woodward
Manual 35041 PCM112 Digital Control
+5V
C- XDRP1
F1
Transducer
Analog X-
Input xx
C-
E1
XDRG1
+5V
X-
ADC Input
xx
Variable
F
Resistance
Sensor
Figure 3-9. Analog Input (with internal pull-up resistor) Wiring Diagram
0-5Vdc
Transducer
X-
ADC Input
xx
F
Figure 3-10. Analog Input (with internal pull-down resistor) Wiring Diagram
Woodward 19
PCM112 Digital Control Manual 35041
Table 3-4. Analog Input Configuration
Channel Connector
RC (ms) Configuration Notes
Number Pinout
AN1 C-D2 2 51.1 kpull-down
AN2 C-B4 20 51.1 kpull-down
AN3 C-B3 20 51.1 kpull-down
AN4 B-D1 20 51.1 kpull-down
AN5 B-D3 20 51.1 kpull-down
AN6 C-A1 40 51.1 kpull-down
AN7 B-H4 2 220 kpull-down Also available from S12 core
AN8 B-J1 2 220 kpull-down Also available from S12 core
AN9 B-J2 2 220 kpull-down Also available from S12 core
AN10 B-J4 2 220 kpull-down Also available from S12 core
AN11 B-K1 2 220 kpull-down Also available from S12 core
AN12 B-C2 2 220 kpull-down
AN13 B-C1 2 220 kpull-down
AN14 B-K3 2 220 kpull-down Also available from S12 core
AN15 B-K2 2 220 kpull-down Also available from S12 core
AN16 C-C4 20 183 pull-up
AN17 C-B2 20 183 pull-up
AN18 B-L2 20 1 kpull-up Also available from S12 core
AN19 C-B1 20 1 kpull-up
AN20 B-E2 20 1 kpull-up
AN21 B-E1 20 1 kpull-up
AN22 B-D2 20 10 k pull-up
AN23 B-D4 20 150 k pull-up
Designed for a switch to VBAT
SWB1 C-A2 2 3 kpull-down but can be used as a standard
analog
Raw A/D reads 0.181x
WAKE1 C-C1 3
of pin voltage
Raw A/D reads 0.181x
WAKE2 C-C2 3
of pin voltage
Raw A/D reads 0.181x
WAKE3 C-C3 3
of pin voltage
Raw A/D reads 0.5x of
XDRP1 internal –
voltage
Raw A/D reads 0.5x of
XDRP2 internal –
voltage
Raw A/D reads 0.5x of
XDRP3 internal –
voltage
2.5 V precision reference; also
VCAL internal – –
available from S12 core
Raw A/D reads 0.181x Will read 1–2 V when MPRD is
DRVP internal 195
of pin voltage off
20 Woodward
Manual 35041 PCM112 Digital Control
B- SWG1
G4
B- SWG2
G3
B-
F4 SWG3
B-
F3
SWG4
A-
ESTOP
D3
B-
DGFREQ1
E4
B-
DGFREQ2
E3
X-
xx
XDRGx
Channel Connecto
Type RC Thresholds Configuration Notes
Number r Pinout
SWG1 B-G4 Boolean 2 ms 5 kpull-up to 5 V
Vil(max) = 1.7 V
SWG2 B-G3 Boolean 2 ms 5 kpull-up to 5 V
Vih(min) = 3.3 V
SWG3 B-F4 Boolean 2 ms 5 kpull-up to 5 V
Vhyst(min) = 0.5 V
SWG4 B-F3 Boolean 2 ms 5 kpull-up to 5 V
Assertion
Vil(max) = 2.0 V
disables
ESTOP A-D3 Boolean 20 ms Vih(min) = 3.0 V 1 kpull-up to 5 V
SPARKx &
Vhyst(min) = 0.5 V
LSO3/4/5/6
Boolean None or 1
DGFREQ1 B-E4 4 µs Vil(max) = 1.7 V
or PWM kpull-up to 5 V
Vih(min) = 3.3 V
Boolean None or 1
DGFREQ2 B-E3 µs Vhyst(min) = 0.5 V
or PWM kpull-up to 5 V
Woodward 21
PCM112 Digital Control Manual 35041
HEGO
Sensor
X- ADC Input
xx
10pF
The application of the LSU sensor is complex. The sensor installation, heater
control, and reading of outputs need to follow Bosch guidelines to ensure
accurate A/F ratio reading and protection of the sensor from shortened life.
Covering the detail requirements of the application of the LSU sensor is outside
the scope of this manual.
22 Woodward
Manual 35041 PCM112 Digital Control
Woodward 23
PCM112 Digital Control Manual 35041
Knock
Sensor 1 EK1+
A-
C2 ADC
Differential
A- Inputs
B2
EK1-
Knock
EK2+
Sensor 2
A-
B3 ADC
Differential
Inputs
A-
C3
EK2-
DRVP
DRVP
Load
X-
XX
LSOx
24 Woodward
Manual 35041 PCM112 Digital Control
DRVP
DRVP
Load
X-
XX
PWMx
VBAT or DRVP
Load
X-
XX
LSOx
Woodward 25
PCM112 Digital Control Manual 35041
VBAT or DRVP
Load
X-
XX
LSOx
KEYSW
KEYSW
Load
A-
A4
TACH
26 Woodward
Manual 35041 PCM112 Digital Control
Table 3-7. LSO Characteristics & Capabilities
Open Load
Open Load Shorted Load
Drive Max Diode Fault
Function Pin Fault Diagnostic Fault Diagnostic
Capability Current Type Diagnostic
(Driver Off) (Driver On)
(Driver On)
1.7 A to 3.5 A
VIL (max) = 2.8 V Self-protected
Reverse
LSO1 No MOSFET - pin
A-A2 Boolean 500 mA battery VIH (min) = 5.6 V
(MPRD) detection voltage
diode VHYST = 0.5 V
monitored
(calibratable)
1.7 A to 3.5 A
No Self-protected
LSO2 A-E2 Boolean 500 mA None >33k (nominal)
detection MOSFET – not
monitored
Boolean No
LSO3 A-B4 500 mA None >33k (nominal) 3 A to 6 A
or PWM detection
Boolean No
LSO4 A-G1 500 mA None >33k (nominal) 3 A to 6 A
or PWM detection
Boolean No
LSO5 A-G4 500 mA None >33k (nominal) 3 A to 6 A
or PWM detection
Boolean No
LSO6 A-G6 500 mA None >33k (nominal) 3 A to 6 A
or PWM detection
Reverse
No
LSO7 B-L4 Boolean 1A battery >33k (nominal) 3 A to 6 A
detection
diode
Reverse
No
LSO8 A-A4 Boolean 1A battery >33k (nominal) 3 A to 6 A
detection
diode
Reverse
No
LSO9 A-A3 Boolean 1A battery >33k (nominal) 3 A to 6 A
detection
diode
Reverse
No
LSO10 B-M4 Boolean 1A battery >33k (nominal) 3 A to 6 A
detection
diode
Boolean >166 k No
LSO11 B-L1 5A None 16.8 A to 33.6 A
or PWM (nominal) at 14V detection
Boolean >166 k No
LSO12 B-M3 5A None 16.8 A to 33.6 A
or PWM (nominal) at 14V detection
Boolean >166 k No
LSO13 B-M2 5A None 16.8 A to 33.6 A
or PWM (nominal) at 14V detection
Boolean >166 k No
LSO14 B-M1 5A None 16.8 A to 33.6 A
or PWM (nominal) at 14V detection
Boolean Recirc to No
PWM1 C-F3 3A >33k (nominal) 3 A to 6 A
or PWM DRVP detection
Boolean Recirc to No
PWM2 C-F4 3A >33k (nominal) 3 A to 6 A
or PWM DRVP detection
1.7 A to 3.5 A
1.8k PU
TACH_ Boolean no detection due No Self-protected
A-A1 250 mA to
LINK or PWM to PU detection MOSFET – not
KEYSW
monitored
Driven by No
CNK_OUT A-D1 50 mA None no detection 75mA
OS detection
Woodward 27
PCM112 Digital Control Manual 35041
Injector Outputs
The PCM112 control has 8 injector outputs, each capable of driving a single high
impedance injector. Each injector output can be used as a Boolean output, a
PWM output, or as a synchronous injector pulse.
VBAT or DRVP
Load
X-
XX
LSOx
28 Woodward
Manual 35041 PCM112 Digital Control
Spark Outputs
The PCM112 has IGBT ignition coil drivers which are implemented in hardware
via the MC33810 pre-driver IC. Each coil driver is capable of delivering up to 10
A of peak dwell current. Table 3-11 shows the Spark output capabilities,
characteristics, and diagnostics. Advanced features of the MC33810 IC such as
secondary diagnostics and spark duration feedback are available to the
application through the MC33810 block set in MotoHawk. Refer to the MotoHawk
help files for specifics on the MC33810 block set.
DRVP
Coil
X-
XX
SPKx
Woodward 29
PCM112 Digital Control Manual 35041
H-Bridge Outputs
The PCM112 control has two H-bridge outputs that can be used to drive electric
motors such as butterfly throttle valves. The H-Bridge outputs are provided with
freewheeling diodes (internal to the PCM112 through DRVP) to suppress the back
EMF caused by inductive loads and both H-bridges provide signed load current
feedback. Table 3-12 shows the H-bridge output capabilities, characteristics and
diagnostics. Each H-bridge can be disabled individually by the S12 core.
DRVP DRVP
Hx+
X-
xx
Load
Hx-
X-
xx
30 Woodward
Manual 35041 PCM112 Digital Control
Analog Outputs
The PCM112 control has 3 analog outputs designed to drive gauges with a
heavily filtered PWM to minimize ripple. At 50% duty cycle at 2 kHz, the ripple is
less than 2mV.
Voltage monitor analog feedback reads 0.3197x of output voltage and current
monitor analog feedback reads 21x the output sink current in amps.
The CAN ports on the PCM112 are not isolated from each other or from any of
the other circuitry on the PCM112 control, as they share a common ground. As
such, neither port should be used for communication off the engine. They are
designed for on-engine distributed control. The CAN network must be limited to
30 m or less wiring length between the two devices at the physical ends of the
network. This limit is further reduced to 25 m if 1000 kbps baud rate is used.
The PCM112 supports xCP, ISO15765, and SAE J1939 protocols for transmitting
data over the CAN lines. The physical wiring of the CAN ports must conform to
ISO 11898-2 (see Figure 3-23 for the CANbus topology). Units come from the
factory with CAN ports set to 250k baud (bootstrap mode).
Woodward 31
PCM112 Digital Control Manual 35041
Node 1 Node 2 Node n
CAN_H
CAN_L
Per ISO 11898-2 the two-wire CANbus must meet the following criteria:
A maximum length of 25 m for 1 Mbit/s data rate, 40 m for 250 kbits/s
A recommended maximum drop line length of 0 m for 1 Mbit/s data rate,
1 m at 250 kbits/s
Characteristic line impedance of 121
Nominal line resistance of 70 m/m
Nominal specific propagation delay of 5 ns/m
SAE J1939 protocol is restricted to 250 kbps and the SAE J1939 standard limits
wiring distances to 40 m, when un-isolated controls are connected on the link.
Termination
It is necessary to terminate the network to prevent interference caused by signal
reflections. Depending on network length, many CAN networks will not operate
without proper termination.
The CAN termination network includes the PCM112 control. An internal 121
CAN termination exists only on CAN3.
As a rule, no matter how many units are on a network, there should never be
more than two network terminations installed. Termination resistors must be
installed only for the two units that are at the physical ends of the network.
Terminating more than two units can overload the network and stop all
communications.
Shielding
Shielded CAN cable is not required between the PCM112 and any other
device(s), but it is highly recommended. Unshielded or improperly shielded
cables are likely to cause communication problems and unreliable control
operation. Improper shield termination to ground can also cause communication
problems and unreliable control operation.
If shielding is used with the PCM112 CAN wiring, the shield should be tied only at
the PCM112 control transducer ground pins (XDRG1 on C-E1, or XDRG2 on C-
E2). If the shield is grounded at the other end, it should be through a high-
frequency AC ground (via a 0.01 μF capacitor to chassis-body ground).
32 Woodward
Manual 35041 PCM112 Digital Control
Bootstrapping
If software becomes corrupted or is resetting, the unit can be re-programmed by
bootstrapping the microcontroller. The main micro can be bootstrapped via two
different methods: with a boot key or the analog method. The boot key provides a
555 Hz square wave to the ESTOP pin, or an arbitrary waveform generator with
a 0–5 V signal can be used. To bootstrap, connect the boot key and initiate
programming at 250 k on CAN1 with ID 0xB (PCM-1 on MotoTune) before
key-on.
The S12 micro has an analog bootstrap method. Set AN7, AN8, & AN9, AN10,
AN11, AN14 and AN15 to 5 V and AN18 to GND. To bootstrap, set the analogs
and initiate programming at 250 k on CAN1 with ID 0x81 (SECM-1 on
MotoTune) before key-on.
Woodward 33
PCM112 Digital Control Manual 35041
Chapter 4
Product Support and Service Options
OEM or Packager Support: Many Woodward controls and control devices are
installed into the equipment system and programmed by an Original Equipment
Manufacturer (OEM) or Equipment Packager at their factory. In some cases, the
programming is password-protected by the OEM or packager, and they are the best
source for product service and support. Warranty service for Woodward products
shipped with an equipment system should also be handled through the OEM or
Packager. Please review your equipment system documentation for details.
This option allows you to call your Full-Service Distributor in the event of an
unexpected outage, or in advance of a scheduled outage, to request a
replacement control unit. If the unit is available at the time of the call, it can
usually be shipped out within 24 hours. You replace your field control unit with
the like-new replacement and return the field unit to the Full-Service Distributor.
Flat Rate Repair: Flat Rate Repair is available for many of the standard
mechanical products and some of the electronic products in the field. This
program offers you repair service for your products with the advantage of
knowing in advance what the cost will be.
Flat Rate Remanufacture: Flat Rate Remanufacture is very similar to the Flat
Rate Repair option, with the exception that the unit will be returned to you in “like-
new” condition. This option is applicable to mechanical products only.
When shipping the item(s), attach a tag with the following information:
return number;
name and location where the control is installed;
name and phone number of contact person;
complete Woodward part number(s) and serial number(s);
description of the problem;
instructions describing the desired type of repair.
Packing a Control
Use the following materials when returning a complete control:
protective caps on any connectors;
antistatic protective bags on all electronic modules;
packing materials that will not damage the surface of the unit;
at least 100 mm (4 inches) of tightly packed, industry-approved packing material;
a packing carton with double walls;
a strong tape around the outside of the carton for increased strength.
Woodward 35
PCM112 Digital Control Manual 35041
Replacement Parts
When ordering replacement parts for controls, include the following information:
the part number(s) (XXXX-XXXX) that is on the enclosure nameplate;
the unit serial number, which is also on the nameplate.
Engineering Services
Woodward’s Full-Service Distributors offer various Engineering Services for our
products. For these services, you can contact the Distributor by telephone or by
email.
Technical Support
Product Training
Field Service
Technical Support is available from your equipment system supplier, your local
Full-Service Distributor, or from many of Woodward’s worldwide locations,
depending upon the product and application. This service can assist you with
technical questions or problem solving during the normal business hours of the
Woodward location you contact.
Product Training is available as standard classes at many Distributor locations.
Customized classes are also available, which can be tailored to your needs and
held at one of our Distributor locations or at your site. This training, conducted by
experienced personnel, will assure that you will be able to maintain system
reliability and availability.
Field Service engineering on-site support is available, depending on the product
and location, from one of our Full-Service Distributors. The field engineers are
experienced both on Woodward products as well as on much of the non-
Woodward equipment with which our products interface.
For information on these services, please contact one of the Full-Service
Distributors listed at www.woodward.com/directory.
36 Woodward
Manual 35041 PCM112 Digital Control
Technical Assistance
If you need to contact technical assistance, you will need to provide the following information.
Please write it down here before contacting the Engine OEM, the Packager, a Woodward
Business Partner, or the Woodward factory:
General
Your Name
Site Location
Phone Number
Fax Number
Number of Cylinders
Type of Fuel (gas, gaseous, diesel,
dual-fuel, etc.)
Power Output Rating
Application (power generation, marine,
etc.)
Control/Governor Information
Control/Governor #1
Serial Number
Control/Governor #2
Serial Number
Control/Governor #3
Serial Number
Symptoms
Description
If you have an electronic or programmable control, please have the adjustment setting positions or
the menu settings written down and with you at the time of the call.
Woodward 37
PCM112 Digital Control Manual 35041
Revision History
38 Woodward
Manual 35041 PCM112 Digital Control
Woodward 39
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Woodward has company-owned plants, subsidiaries, and branches, as well as authorized distributors and
other authorized service and sales facilities throughout the world.
Complete address / phone / fax / email information for all locations is available on our website.