Article Summary Why Leadership Training Fails and What To Do About It' Submitted by Section E-Group 10

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ARTICLE SUMMARY

‘WHY LEADERSHIP TRAINING FAILS AND WHAT TO DO ABOUT IT’


Submitted by Section E- Group 10
The article talks about how the corporations are being the victims of great training robberies.
In 2015 alone around 356 Billion was spent globally for employee training and education, but
their return on investment was very low. The trainings failed to better the organizations
performance since the people often reverted back to their old ways of doing things. A survey
done pre and post training in an organization revealed that even though the participants
found the program as very powerful they couldn’t apply what they had learned about
teamwork and collaboration. This was due to a number of managerial and organizational
barriers such as lack of strategic clarity, the GM’s top-down approach, a politically charged
environment and cross-functional conflict. Only one in four senior managers report that their
learning and development function was critical to achieving the requisite business outcomes.
Education and training gain the most traction within highly visible organizational change and
development effort led by senior leaders because such efforts motivate people to learn and
change, create condition for them to apply what they learned, improve individual and
organizational effectiveness and put in place systems that help to sustain the learning.
Corporate leaders end up fooling themselves by believing that the training sessions are
making a change mainly because of two reasons:

 They implicitly view the organization as an aggregation of individuals.


 HR managers and others find it difficult or impossible to confront senior leaders and
their teams with uncomfortable truths.
Overcoming barriers to change
There are six main barriers that companies often struggle with:
1. Unclear direction on strategy and values
2. Senior executives who do not work as a team and have not committed to a new path
3. A top-down style by a leader
4. Lack of coordination across businesses
5. Inadequate leadership time and attention given to talent issues
6. Employees’ fear of telling the senior team about the obstacles
For an effective impact of the training and education sessions, the primary target of change
and development must be the organization followed by training for individuals. The approach
to talent development is advocated through the following steps:

1. The senior team clearly defines values and a moving strategic direction.
2. After gathering candid, anonymous observations and insights from managers and
employees, the team diagnoses barriers to strategy execution and learning. It then
redesigns the organization’s roles, responsibilities, and relationships to overcome
those barriers and motivate change.
3. Day-to-day coaching and process consultation help people become more effective in
that new design.
4. The organization adds training where needed.
5. Success in changing behaviour is gauged using new metrics for individual and
organizational performance.
6. Systems for selecting, evaluating, developing, and promoting talent are adjusted to
reflect and sustain the changes in corporate behaviour.
Developing the Organization Unit by Unit
Education programs may not be wrong in their substance but fail to align with their local
priorities and stage of business and organization development. Thus, companies must invest
in capability development unit by unit. Each unit’s leadership team should periodically go
through the above mentioned six steps to discover the silent killers that undermine the real
change. This ensures that every area of the business provides a fertile ground for the trainings
to have a real impact on the organizations performance. The article concludes by providing a
set of questions which must answered first at the top management level and then in each
major unit which helps to determine if the organization is over investing in training and
education and failing to put talent development in its proper strategic change context.

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