X65x Series
X65x Series
X65x Series
User's Guide
Contents
Safety information.......................................................................................7
Learning about the printer...........................................................................9
Finding information about the printer......................................................................................................9
Printer configurations.............................................................................................................................10
Selecting a location for the printer..........................................................................................................11
Basic functions of the scanner.................................................................................................................12
Understanding the ADF and scanner glass..............................................................................................12
Understanding the printer control panel................................................................................................13
Understanding the home screen.............................................................................................................14
Using the touch-screen buttons..............................................................................................................16
Printing......................................................................................................85
Printing a document................................................................................................................................85
Printing on specialty media.....................................................................................................................85
Printing confidential and other held jobs................................................................................................88
Printing from a mobile device.................................................................................................................90
Printing from a flash drive.......................................................................................................................90
Printing information pages......................................................................................................................91
Canceling a print job................................................................................................................................92
Copying......................................................................................................93
Making copies.........................................................................................................................................93
Copying photos........................................................................................................................................94
Copying on specialty media.....................................................................................................................94
Customizing copy settings.......................................................................................................................95
Job interrupt..........................................................................................................................................101
Placing information on copies...............................................................................................................101
Canceling a copy job..............................................................................................................................102
Understanding the copy screens and options.......................................................................................102
Improving copy quality..........................................................................................................................105
E-mailing..................................................................................................106
Getting ready to e-mail.........................................................................................................................106
Creating an e-mail shortcut...................................................................................................................107
E-mailing a document............................................................................................................................108
Customizing e-mail settings...................................................................................................................109
Canceling an e-mail...............................................................................................................................110
Understanding e-mail options...............................................................................................................110
Faxing......................................................................................................113
Sending a fax.........................................................................................................................................113
Creating shortcuts.................................................................................................................................114
Using shortcuts and the address book..................................................................................................115
Customizing fax settings........................................................................................................................116
Canceling an outgoing fax.....................................................................................................................118
Understanding fax options....................................................................................................................118
Improving fax quality.............................................................................................................................120
Clearing jams............................................................................................131
Avoiding jams........................................................................................................................................131
Understanding jam numbers and locations..........................................................................................132
200 and 201 paper jams........................................................................................................................132
202 paper jam.......................................................................................................................................134
230–239 paper jams..............................................................................................................................135
240–249 paper jams..............................................................................................................................136
250 paper jam.......................................................................................................................................137
260 paper jam.......................................................................................................................................138
270–279 paper jams..............................................................................................................................138
280–282 paper jams..............................................................................................................................138
283 staple jams.....................................................................................................................................139
290–294 paper jams..............................................................................................................................141
Administrative support............................................................................251
Finding advanced networking and administrator information.............................................................251
Using the Embedded Web Server.........................................................................................................251
Checking the device status....................................................................................................................251
Setting up e‑mail alerts.........................................................................................................................251
Viewing reports.....................................................................................................................................252
Adjusting the brightness of the display.................................................................................................252
Adjusting Power Saver..........................................................................................................................253
Restoring the factory default settings...................................................................................................253
Troubleshooting.......................................................................................255
Solving basic printer problems..............................................................................................................255
Printer control panel display is blank or displays only diamonds..........................................................255
Solving printing problems.....................................................................................................................255
Solving copy problems..........................................................................................................................259
Solving scanner problems.....................................................................................................................261
Solving fax problems.............................................................................................................................263
Solving option problems........................................................................................................................267
Solving paper feed problems.................................................................................................................270
Solving print quality problems..............................................................................................................271
Embedded Web Server does not open.................................................................................................282
Contacting customer support................................................................................................................282
Notices.....................................................................................................284
Product information..............................................................................................................................284
Edition notice........................................................................................................................................284
Power consumption..............................................................................................................................288
Index........................................................................................................301
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or
incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a
multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more
information, see www.lexmark.com/multifunctionprinters.
SAVE THESE INSTRUCTIONS.
Printer configurations
Note: Printer configuration may vary depending on your printer model.
Basic models
1
7
3
2
5
6
5 5
4
4
3
3
2
2
1
1
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings or lightweight carbonless forms).
You can use the ADF or the scanner glass to scan documents.
2
1 2 3
ABC DEF
4 5 6
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
* 0 #
3
4
7 6
8
Item Description
1 Display View scanning, copying, faxing, and printing options as well as status and error messages.
2 Keypad Enter numbers or symbols on the display.
1 2 3
ABC DEF
4 5 6
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
* 0 #
3 Dial Pause • Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a
Dial Pause is represented by a comma (,).
• From the home screen, press to redial a fax number.
• The button functions only within the Fax menu or with fax functions. When outside of the
Fax menu, fax function, or home screen, pressing causes an error beep.
Item Description
4 Back In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The
default value of 1 appears if the entire number is deleted by pressing numerous times.
In the Fax Destination List, press to delete the right-most digit of a number entered
manually. You can also press to delete an entire shortcut entry. Once an entire line is
deleted, another press of causes the cursor to move up one line.
In the E-mail Destination List, press to delete the character to the left of the cursor. If the
character is in a shortcut, then the shortcut is deleted.
5 Home Press to return to the home screen.
2
8
Ready
Touch any button to begin.
7 6 5 4 3
Button Function
Home Returns to the home screen
Button Function
Left scroll decrease Scrolls to another value in decreasing order
Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected.
Button Function
Selected radio button This is a selected radio button. The radio button is blue to show it is selected.
Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print,
Fax, and Network.
The following items are available under the Print, Fax, and Network headings:
• Print job
• Copy job
• Fax profile
• FTP
• E-mail send
Each heading has a list of jobs shown in a column under it which can show only three
jobs per screen. Each job appears as a button which you can touch to access
information about the job. If more than three jobs exist in a column, then an arrow
appears enabling you to scroll through the jobs.
Continue Touch this button when more changes need to be made for a job or after clearing
a paper jam.
Features
Feature Description
Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a
Menus > Settings > Copy Settings > trail, showing the path taken to arrive at the current menu. It gives the exact location
Number of Copies within the menus.
Touch any of the underlined words to return to that menu or menu item.
The Number of Copies is not underlined since this is the current screen. If you touch
an underlined word on the Number of Copies screen before the Number of Copies
is set and saved, then the selection is not saved, and it does not become the user
default setting.
Attendance message alert If an attendance message occurs which closes a function, such as copy or fax, then
a solid red dot appears over the function button on the home screen. This indicates
that an attendance message exists.
4 3
2
3
4 Align the notches on the memory card with the ridges on the connector.
1
1 Notches
2 Ridges
5 Push the memory card straight into the connector until it snaps into place.
6 Replace the system board cover and close the system board door.
1 2
2
3
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1 Plastic pins
2 Metal pins
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Replace the system board cover and close the system board door.
1 2
2
3
Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To
remove the hard disk:
a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then
remove the bracket. Set the printer hard disk aside.
5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps
into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system
board.
6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any
overhanging connectors will pass through the ISP opening in the system board cage.
7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew
at this time.
9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information,
see “Installing a printer hard disk” on page 32.
13 Replace the system board cover and close the system board door.
1 2
2
3
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:
a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk
mounting bracket to the printer hard disk, and then remove the bracket.
b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer
hard disk until the standoffs have seated into place.
c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color coded.
b Attach the two provided screws to secure the printer hard disk mounting bracket.
c Insert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color coded.
4 Replace the system board cover and close the system board door.
1 2
2
3
4 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket.
5 Insert the plug of the fax card interface cable into the receptacle of the system board.
6 Replace the system board cover and close the system board door.
1 2
Attaching cables
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
• The USB symbol on the cable with the USB symbol on the printer
• The appropriate Ethernet cable to the Ethernet port
1 2
1 USB port
2 Ethernet port
3 Touch Reports.
4 Touch Menu Settings Page.
The menu settings page prints and the printer returns to the home screen.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK.
In Windows 7 or earlier
In Macintosh
Click the CD icon on the desktop.
Note: D is the letter of your CD or DVD drive.
3 Click Install, and then follow the instructions on the computer screen.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
Notes:
– If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility
of the computer network adapter, and then look for the network name. If you cannot find the SSID or the
security information for your network, then see the documentation that came with the access point or contact
your system support person.
– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation that
came with the access point, see the Embedded Web Server associated with the access point, or consult your
system support person.
Note: Make sure the printer and the computer are fully on and ready.
Warning—Potential Damage: Do not connect the USB cable until instructed to do so on the computer screen.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so
you can print wirelessly.
8 Follow the instructions on the computer screen.
Note: For more information on allowing other computers on the network to use the wireless printer, see the
Networking Guide.
5 Under COLLECTIONS, select Bonjour or Rendezvous, and then double‑click the printer name.
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc.
6 From the Embedded Web Server, navigate to the location of the wireless settings information.
In Windows 8
From the Search charm, type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
Notes:
• If the printer has a static IP address, then you do not need to make any changes to the computer configurations.
• If the computers are configured to use the network name, instead of an IP address, then you do not need to
make any changes to your computer configurations.
• If you are adding a wireless ISP to a printer previously configured for an Ethernet connection, then make sure
the printer is disconnected from the Ethernet network when you configure the printer to operate wirelessly. If
the printer is connected to the Ethernet network, then the wireless configuration completes, but the wireless
ISP is inactive. To activate the wireless ISP, disconnect the printer from the Ethernet network, turn off the
printer, and then turn it back on.
• Only one network connection is active at a time. To switch between Ethernet and wireless connection types,
turn off the printer, connect the cable (to switch to an Ethernet connection) or disconnect the cable (to switch
to a wireless connection), and then turn the printer back on.
In Windows 8
From the Search charm, type Run and then navigate to:
Apps list > Run > type control printers > OK
In Windows 7 or earlier
After installing the serial or communication (COM) port, configure the printer and the computer. Make sure you have
connected the serial cable to the COM port on your printer.
1 Set the parameters in the printer.
a From the printer control panel, navigate to the menu for the port settings.
b Locate the menu for the serial port settings, and then adjust the settings, if necessary.
c Save the modified settings, and then print a menu settings page.
2 Install the printer driver.
a Obtain a copy of the software installer package.
• From the Software and Documentation CD that came with your printer
• From our Web site:
Go to http://support.lexmark.com, and then navigate to:
SUPPORT & DOWNLOAD > select your printer > select your operating system
b Double‑click the software installer package.
Wait for the installation dialog to appear.
If you are using the Software and Documentation CD and the installation dialog does not appear, then do the
following:
In Windows 8
From the Search charm type run, and then navigate to:
Apps list > Run > type D:\setup.exe > OK
In Windows 7 or earlier
1 Click or click Start, and then click Run.
2 In the Start Search or Run dialog, type D:\setup.exe.
3 Press Enter or click OK.
Note: D is the letter of your CD or DVD drive.
c Click Install.
d Follow the instructions on the computer screen.
e Select Advanced, and then click Continue.
f From the Configure Printer Connection dialog, select a port.
g If the port is not in the list, then click Refresh, or navigate to:
Add port > select a port type > enter the necessary information > OK
h Click Continue > Finish.
3 Set the COM port parameters.
After installing the printer driver, set the serial parameters in the COM port assigned to the printer driver.
Note: Make sure the serial parameters in the COM port match the serial parameters you set in the printer.
a Open Device Manager.
In Windows 8
From the Search charm, type run and then navigate to:
Apps list > Run > type devmgmt.msc > OK
In Windows 7 or earlier
1 Click or click Start, and then click Run.
2 In the Start Search or Run dialog, type devmgmt.msc.
3 Press Enter or click OK.
b Double‑click Ports (COM & LPT) to expand the list of available ports.
c Do either of the following:
• Press and hold the COM port where you attached the serial cable to your computer (example: COM1).
• Right‑click the COM port where you attached the serial cable to your computer (example: COM1).
d From the menu that appears, select Properties.
e On the Port Settings tab, set the serial parameters to the same serial parameters set in the printer.
Check the serial heading of the menu settings page for the printer settings.
f Click OK, and then close all the dialogs.
g Print a test page to verify printer installation.
Equipment Benefits
Equipment Benefits
To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the
telephone line adapter included in the box with the printer in some countries or regions.
Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly.
1 Connect the adapter to the telephone cord that came with the printer.
Note: The UK adapter is shown. Your adapter may look different, but it will fit the telephone outlet used in your
location.
2 Connect the telephone line of your chosen telecommunications equipment to the left outlet of the adapter.
If your telecommunications equipment uses a US‑style (RJ11) telephone line, follow these steps to connect the
equipment:
1 Remove the plug from the EXT port on the back of the printer.
Note: Once this plug is removed, any country‑ or region‑specific equipment you connect to the printer by way
of the adapter, as shown, will not function properly.
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or
receiving a fax.
Country/region
• Saudi Arabia • Israel
• United Arab Emirates • Hungary
• Egypt • Poland
• Bulgaria • Romania
• Czech Republic • Russia
• Belgium • Slovenia
• Australia • Spain
• South Africa • Turkey
• Greece
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Note: Once this plug is removed, any country‑ or region‑specific equipment that you connect to the printer by way
of the adapter, as shown, will not function properly.
Country/region
• Germany
• Austria
• Switzerland
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer.
Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones
or answering machines) may not work.
3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack.
4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line
(not provided) between the telephone and the F slot of an active telephone wall jack.
5 If you would like to use the same line for recording messages on your answering machine, connect a second
telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Connecting to a telephone
Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever
your telephone is located to make copies or to send and receive faxes without using a computer.
Note: Setup steps may vary depending on your country or region.
1 Make sure you have the following:
• A telephone
• Two telephone cords
• A telephone wall jack
2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack.
3 Remove the protective plug from the EXT port of the printer.
4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer.
3 Remove the protective plug from the EXT port of the printer.
4 Connect a second telephone cord from the telephone to the answering machine.
5 Connect a third telephone cord from the answering machine to the EXT port of the printer.
3 Remove the protective plug from the EXT port of the printer.
4 Connect a second telephone cord from the telephone to the computer modem.
5 Connect a third telephone cord from the computer modem to the EXT port of the printer.
2 Squeeze the width guide tab inward as shown, and move the width guide to the correct position for the paper size
being loaded.
3 Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position
for the paper size being loaded.
2
1
Notes:
• Use the size indicators on the bottom of the tray to help position the guides.
• For standard paper sizes, lock the length guide.
4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
ABC
ABC
ABC
ABC
Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading
paper. Do not overload the tray.
6 If necessary, adjust the paper guides to lightly touch the sides of the stack, and lock the length guide for the paper
sizes indicated on the tray.
8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type
setting for the tray from the printer control panel.
4 Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper
size being loaded, and then lock the guide.
5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
ABC
ABC
ABC
ABC
Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading
paper. Do not overload the tray.
• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.
Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.
• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level
surface.
ABC
ABC
ABC
ABC
Notes:
• Do not exceed the maximum stack height by forcing paper under the stack height limiter.
• Do not load or close a tray while a job is printing.
• Load only one size and type of paper or specialty media at a time.
• Load envelopes with the flap side down.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self‑stick adhesives. These envelopes may severely damage the printer.
6 Adjust the width guide to lightly touch the edge of the paper stack.
Note: Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled.
7 From the printer control panel, set the Paper Size and Paper Type.
Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter.
6 Adjust the width guide to lightly touch the edge of the paper stack.
7 Lower the envelope weight to touch the paper stack.
8 From the printer control panel, set the Paper Size and Paper Type.
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray except
the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The
multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu available from
the Paper Size/Type menu.
Note: To link the multipurpose feeder, Configure MP must be set to Cassette in the Paper menu in order for MP
Feeder Size to appear as a menu item.
The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size/Type menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray.
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
• Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
• Paper Size (for example: letter, A4, statement)
Load a different paper size to change the Paper Size setting for a tray automatically. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
6 Click Submit.
7 Click Custom Types.
Custom Types appears, followed by your custom name.
8 Select a Paper Type setting from the list next to your custom name.
9 Click Submit.
Paper guidelines
Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the
paper or specialty media before buying large quantities.
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these factors when evaluating new paper
stock.
Weight
The printer can automatically feed paper weights from 60–176 g/m2 (16–47 lb bond) grain long. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, and may cause paper jams. For best performance, use
75 g/m2 (20 lb bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommend
90 g/m2 (24 lb) or heavier paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after
the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid,
cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding
problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper is
too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield
points; smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend
the time several days if the storage or transportation environment is very different from the printer environment. Thick
paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–176 g/m2 (16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m2, grain
short is recommended.
Fiber content
Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing
fibers such as cotton can negatively affect paper handling.
For detailed information on paper with recycled fiber content, see “Using recycled paper and other office papers” on
page 80.
Unacceptable paper
The following paper types are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless
copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),
such as optical character recognition (OCR) forms
In some cases, registration can be adjusted with a software application to successfully print on these forms.
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough‑edged, rough or heavily textured surface papers, or curled papers
• Recycled papers that fail EN12281:2002 (European)
• Paper weighing less than 60 g/m2 (16 lb)
• Multiple‑part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble‑free printing.
To help avoid jams and poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper. This information is usually indicated on the
paper package.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
• Do not use coated papers unless they are specifically designed for electrophotographic printing.
Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by
the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or
releasing hazardous emissions.
Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between
40 and 60%.
• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
• Store individual packages on a flat surface.
• Do not store anything on top of individual paper packages.
is turned off.
2 Only the standard exit bin supports this size.
3This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
4To support duplexing, the Universal width must be between 148 mm (5.8 in) and 216 mm (8.5 in); Universal length must
be between 182 mm (7.2 in) and 356 mm (14 in).
Note: An optional 250‑sheet Universally Adjustable Tray is available for sizes smaller than A5, such as index cards.
Paper type 250‑ or 550‑sheet Optional 2000‑sheet Multipurpose feeder Duplex unit
trays (standard or tray
optional)
Paper
• Plain
• Bond
• Colored
• Custom
• Letterhead
• Light
• Heavy
• Preprinted
• Rough/Cotton
• Recycled
Card stock
Envelopes X X X
Labels 1
• Paper
• Vinyl
Transparencies
Paper type Finisher standard Output Expander (550 5‑Bin Mailbox StapleSmart Finisher
bin (250 or 550 sheets) or High (500 sheets)1 (500 sheets2)
sheets) Capacity Output
Stacker (1850 sheets)
Paper
• Plain
• Bond
• Colored
• Custom
• Letterhead
• Light
• Heavy
• Preprinted
• Rough/Cotton
• Recycled
Card stock X
Envelopes X X
Labels 3 X X
• Paper
• Vinyl
Transparencies X X
Printing
This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media
can affect how reliably documents print. For more information, see “Avoiding jams” on page 131 and “Storing paper”
on page 80.
Printing a document
1 Load paper into a tray or feeder.
2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
3 Do one of the following:
• Page orientation is important when printing on letterhead. For information on how to load letterhead, see:
– “Loading the standard or optional 250‑sheet or 550‑sheet tray” on page 65
– “Loading the 2000‑sheet tray” on page 68
– “Loading the multipurpose feeder” on page 72
Notes:
• Paper, dual‑web paper, polyester, and vinyl labels are supported.
• When using the duplex unit, specially‑designed, integrated, and dual‑web paper labels are supported.
• Printing labels requires a special label fuser cleaner which is included with the special cartridge required for
label applications. For more information, see “Ordering supplies” on page 246.
For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at
http://support.lexmark.com.
When printing on labels:
• Feed labels from a 250‑sheet tray, a 550‑sheet tray, or the multipurpose feeder.
• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
– The labels can withstand temperatures up to 230°C (446°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure without
delaminating, oozing around the edges, or releasing hazardous fumes.
• Do not use labels with slick backing material.
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
• Do not use labels with exposed adhesive.
• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die‑cuts of the label.
• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive is not possible, remove a 1.6‑mm (0.06‑in.) strip on the leading and driver edge, and
use a non‑oozing adhesive.
• Portrait orientation works best, especially when printing bar codes.
• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230°C (446°F)
without releasing hazardous emissions.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi‑liquid and volatile components into the printer.
• Use grain short card stock when possible.
Notes:
• Hi‑Speed flash drives must support the Full‑speed standard. Flash drives supporting only USB Low‑speed
capabilities are not supported.
• USB devices must support the FAT (File Allocation Tables) system. Devices formatted with NTFS (New
Technology File System) or any other file system are not supported.
• If selecting an encrypted .pdf file, then enter the file password from the printer control panel.
• Before printing an encrypted .pdf file, enter the file password from the printer control panel.
• You cannot print files for which you do not have printing permissions.
To print from a flash drive:
1 Make sure the printer is on and Ready appears.
2 Insert a flash drive into the USB port.
Notes:
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores the flash drive.
• If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. After the
other jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
3 Touch the document you want to print.
Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for
example, .jpg).
4 Touch the arrows if you want to increase the number of printed copies.
5 Touch Print.
Note: Do not remove the flash drive from the USB port until the document has finished printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print .pdf files
from the flash drive as held jobs.
In Windows 7 or earlier
Copying
ADF A Scanner glass
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Making copies
Copying photos
1 Place a photo facedown on the scanner glass in the upper left corner.
2 On the home screen, touch Copy.
3 Touch Options.
4 Touch Content.
5 Touch Photograph.
6 Touch Done.
7 Touch Copy It.
8 Touch Scan the Next Page or Finish the Job.
Making transparencies
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from, and then identify the size of the original document.
5 Touch Copy to, and then touch the tray that contains transparencies, or touch Manual Feeder and then place
transparencies in the multipurpose feeder.
6 Touch the desired size of the transparencies, and then touch Continue.
7 Touch the arrows until Transparency appears.
8 Touch Transparency, and then touch Continue.
9 Touch Copy It.
Copying to letterhead
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Touch Copy from, and then identify the size of the original document.
5 Touch Copy to, and then touch Manual Feeder and place letterhead face up, top edge first in the multipurpose
feeder.
6 Touch the desired size of the letterhead, and then touch Continue.
7 Touch the arrows until Letterhead appears.
8 Touch Letterhead, and then touch Continue.
9 Touch Copy It.
4 From the Scale area, touch the arrows to enlarge or reduce your copies.
Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto.
5 Touch Copy It.
Collating copies
If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the
copies as groups of pages (not collated).
By default, Collate is set to On. If you do not want to collate your copies, then change the setting to Off.
To turn collation off:
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Use the keypad to enter the number of copies.
Notes:
• The Paper Size must be set to Letter, Legal, A4, or B5 JIS.
• The Copy Size must be set to 100%.
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 On the home screen, touch Copy.
4 Select a duplex setting.
5 Touch Options.
6 Touch Paper Saver.
7 Select the desired output.
8 Touch Print Page Borders if you want a box drawn around each page of the copies.
9 Touch Done.
10 Touch Copy It.
Job interrupt
Job interrupt pauses the current print job and lets you print copies.
Note: The Job Interrupt setting must be On for this feature to function.
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 If you are loading a document into the ADF, then adjust the paper guides.
3 From the printer control panel, press .
4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen.
5 Touch Overlay.
6 Touch the button containing the overlay you want to use.
7 Touch Done.
8 Touch Copy It.
Canceling a copy job while copying pages using the scanner glass
Touch Cancel Job on the touch screen.
A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears.
Copy from
This option opens a screen where you can enter the size of the documents you are going to copy.
• Touch a paper size button to select it as the “Copy from” setting. The copy screen appears with your new setting
displayed.
• When “Copy from” is set to Mixed Letter/Legal, you can copy an original document that contains mixed paper sizes.
• When “Copy from” is set to Auto Size Sense, the scanner automatically determines the size of the original document.
Copy to
This option opens a screen where you can enter the size and type of paper on which your copies will be printed.
• Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting
displayed.
• If the size settings for “Copy from” and “Copy to” are different, the printer automatically adjusts the Scale setting
to accommodate the difference.
• If the type or size of paper that you want to copy onto is not loaded in one of the trays, touch Manual Feeder, and
manually send the paper through the multipurpose feeder.
• When “Copy to” is set to Auto Size Match, each copy matches the size of the original document. If a matching paper
size is not in one of the trays, the printer scales each copy to fit loaded paper.
Scale
This option creates an image from your copy that is proportionally scaled anywhere between 25% and 400%. Scale can
also be set for you automatically.
• When you want to copy from one size of paper to another, such as from legal‑size to letter‑size paper, setting the
“Copy from” and “Copy to” paper sizes automatically changes the scale to keep all the original document information
on your copy.
• Touch the left arrow to decrease the value by 1%; touch the right arrow to increase the value by 1%.
• Hold your finger on an arrow to make a continuous increment change.
• Hold your finger on an arrow for two seconds to cause the pace of the change to accelerate.
Darkness
This option adjusts how light or dark your copies will turn out in relation to the original document.
Content
This option tells the printer the original document type. Choose from Text, Text/Photo, Photograph, or Printed Image.
• Text—Emphasize sharp, black, high-resolution text against a clean, white background
• Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it
takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document.
• Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer,
or pages from a magazine or newspaper that are composed primarily of images
Sides (Duplex)
Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of
two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies
(simplex) from two-sided original documents.
Collate
This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The
factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you
want all the copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2)
(3,3,3).
Options
Touching the Options button opens a screen where you can change Paper Saver, Advanced Imaging, Custom Job,
Separator Sheets, Margin Shift, Edge Erase, Header/Footer, Overlay, Content, Advanced Duplex, and Save as Shortcut
settings.
Paper Saver
This option lets you print two or more sheets of an original document together on the same page. Paper Saver is also
called N-up printing. The N stands for Number. For example, 2-up would print two pages of your document on a single
page, and 4-up would print four pages of your document on a single page. Touching Print Page Borders adds or removes
the outline border surrounding the original document pages on the output page.
Advanced Imaging
This option lets you adjust Background Removal, Contrast, Shadow Detail, Scan Edge to Edge, Color Balance, and mirror
image before you copy the document.
Custom Job
This option combines multiple scanning jobs into a single job.
Separator Sheets
This option places a blank piece of paper between copies, pages, and print jobs. The separator sheets can be drawn
from a tray that contains a type or color of paper that is different from the paper your copies are printed on.
Margin Shift
This option increases the size of the margin a specified distance. This can be useful in providing space to bind or hole-
punch copies. Use the increase or decrease arrows to set how much of a margin you want. If the additional margin is
too large, then the copy will be cropped.
Edge Erase
This option eliminates smudges or information around the edges of your document. You can choose to eliminate an
equal area around all four sides of the paper, or pick a particular edge. Edge Erase erases whatever is within the selected
area, leaving nothing printed on that portion of the paper.
Header/Footer
This option turns on the Date/Time, Page number, Bates number, or Custom text and prints them in the specified
header or footer location.
Overlay
This option creates a watermark (or message) that overlays the content of your copy. You can choose between Urgent,
Confidential, Copy, and Draft, or you can enter a custom message in the ”Enter custom text” field. The word you pick
will appear, faintly, in large print across each page.
Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a
button with an icon of that overlay will be available.
Content
This option enhances copy quality. Choose from Text, Text/Photo, Photograph, or Printed Image.
• Text—Use this setting when copying original documents that are mostly text or line art.
• Text/Photo—Use this setting when copying original documents that are a mixture of text and graphics or pictures.
• Photograph—Use this setting when copying an original document that is a high-quality photograph or inkjet print.
• Printed Image—Use this setting when copying halftone photographs, documents printed on a laser printer, or pages
from a magazine or newspaper.
Advanced Duplex
This option controls whether the documents are one‑sided or two‑sided, what orientation your original documents
have, and how your documents are bound.
Note: Some Advanced Duplex options may not be available on all printer models.
Save as Shortcut
This option allows the current settings to be saved as a shortcut.
E-mailing
ADF A Scanner glass
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail
from the printer. You can type the e‑mail address, use a shortcut number, or use the address book.
E-mailing a document
• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web
browsers and graphics programs
• XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet
Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer
7 Touch E-mail It.
Note: If you selected Encrypted PDF, then enter your password twice.
Canceling an e-mail
• When using the ADF, touch Cancel Job while Scanning… appears.
• When using the scanner glass, touch Cancel Job while Scanning… appears or while Scan the Next Page /
Finish the Job appears.
Original Size
This option opens a screen where you can choose the size of the documents you are going to e-mail.
• Touch a paper size button to select that size as the Original Size setting. The e‑mail screen appears with your new
setting displayed.
• When “Original Size” is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper
sizes.
• When “Original Size” is set to Auto Size Sense, the scanner automatically determines the size of the original
document.
Sides (Duplex)
This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both
sides). This lets the scanner know what needs to be scanned for inclusion in the e-mail.
Orientation
This option tells the printer whether the original document is in portrait or landscape orientation and then changes the
Sides and Binding settings to match the original document orientation.
Binding
Tells the printer whether the original document is bound on the long-edge or short-edge side.
E-mail Subject
This option lets you enter a subject line for your e-mail. You can enter up to 255 characters.
E-mail Message
This option lets you enter a message that will be sent with your scanned attachment.
Resolution
Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time
needed to scan your original document. Image resolution can be decreased to reduce the e-mail file size.
Send As
This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
• PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by
Adobe at www.adobe.com.
• Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access
• TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded
Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.
• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers
and graphics programs
• XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET
Framework, or by downloading a third party standalone viewer
Content
This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned
on or off with any of the Content choices. Content affects the quality and size of your e-mail.
• Text—Emphasizes sharp, black, high-resolution text against a clean, white background
• Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it
takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This
increases the amount of information saved.
• Color—Sets the scan type and output for the e-mail. Color documents can be scanned and sent to an e-mail address.
Advanced Options
Touching this button opens a screen where you change Advanced Imaging, Custom Job, Transmission Log, Scan Preview,
Edge Erase, and Darkness settings.
• Advanced Imaging—Adjusts Background Removal, Contrast, Scan Edge to Edge, Shadow Detail, and Mirror Image
before you copy the document
• Custom Job (Job Build)—Combines multiple scanning jobs into a single job
• Transmission Log—Prints the transmission log or transmission error log
• Scan Preview—Displays the first page of the image before it is included in the e-mail. When the first page is scanned,
the scanning is paused and a preview image appears.
• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an
equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the
area selected, leaving nothing on that portion of the scan.
• Darkness—Adjusts how light or dark your scanned e-mails will turn out
Faxing
Note: Fax capabilities may not be available on all printer models.
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Sending a fax
Creating shortcuts
Canceling a fax after the original documents have been scanned to memory
1 On the home screen, touch Cancel Jobs.
The Cancel Jobs screen appears.
2 Touch the job or jobs you want to cancel.
Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the
job you want to cancel.
3 Touch Delete Selected Jobs.
The Deleting Selected Jobs screen appears, the selected jobs are deleted, and then the home screen appears.
Original Size
This option opens a screen where you can choose the size of the documents you are going to fax.
• Touch a paper size button to select that size as the Original Size setting. The fax screen appears with your new
setting displayed.
• When Original Size is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper sizes.
• When “Original Size” is set to Auto Size Sense, the scanner automatically determines the size of the original
document.
Content
This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph. Color can be
turned on or off with any of the Content choices. Content affects the quality and size of your scan.
• Text—Emphasizes sharp, black, high-resolution text against a clean, white background
• Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it
takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This
increases the amount of information saved.
• Color—Sets the scan type and output for the fax. Color documents can be scanned and sent to a fax destination.
Sides (Duplex)
This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both
sides). This lets the scanner know what needs to be scanned for inclusion in the fax.
Resolution
This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a
drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount
of time required for the scan and will increase the quality of the fax output.
• Standard—Suitable for most documents
• Fine—Recommended for documents with small print
• Super fine—Recommended for original documents with fine detail
• Ultra fine—Recommended for documents with pictures or photos
Darkness
This option adjusts how light or dark your faxes will turn out in relation to the original document.
Advanced Options
Touching this button opens a screen where you can change Delayed Send, Advanced Imaging, Custom Job, Transmission
Log, Scan Preview, Edge Erase, and Advanced Duplex settings.
• Delayed Send—Lets you send a fax at a later time or date. After setting up your fax, touch Delayed Send, enter the
time and date you would like to send your fax, and then touch Done. This setting can be especially useful in sending
information to fax lines that are not readily available during certain hours, or when transmission times are cheaper.
Note: If the printer is turned off when the delayed fax is scheduled to be sent, the fax is sent the next time the
printer is turned on.
• Advanced Imaging—Adjusts Background Removal, Contrast, Scan Edge to Edge, Shadow Detail, and Mirror Image
before you fax the document
• Custom Job (Job Build)—Combines multiple scanning jobs into a single job
• Transmission Log—Prints the transmission log or transmission error log
• Scan Preview—Displays the image before it is included in the fax. When the first page is scanned, the scanning is
paused, and a preview image appears.
• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate an
equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the
area selected, leaving nothing on that portion of the scan.
• Advanced Duplex—Controls how many sides and what orientation an original document has, and whether original
documents are bound along the long edge or the short edge
Note: Some Advanced Duplex options may not be available on all printer models.
Holding faxes
This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or
at a scheduled day or time.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 Click Holding Faxes.
6 Enter a password in the Print Faxes Password box.
7 From the Held Fax Mode menu, select one of the following:
• Off
• Always On
• Manual
• Scheduled
8 If you selected Scheduled, then continue with the following steps. Otherwise, go to step 9.
a Click Fax Holding Schedule.
b From the Action menu, select Hold faxes.
c From the Time menu, select the time you want the held faxes released.
d From the Day(s) menu, select the day you want the held faxes released.
9 Click Add.
Forwarding a fax
This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS.
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Click Fax Settings.
4 Click Analog Fax Setup.
5 From the Fax Forwarding menu, select one of the following:
• Print
• Print and Forward
• Forward
6 From the “Forward to” menu, select one of the following:
• Fax
• E‑mail
• FTP
• LDSS
• eSF
7 Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded.
Note: The shortcut number must be a valid shortcut number for the setting that was selected in the “Forward
to” menu.
8 Click Submit.
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be
sent to the server at a time.
When an FTP destination has been configured by your system support person, the name of the destination becomes
available as a shortcut number, or it is listed as a profile under the Held Jobs icon. An FTP destination could also be
another PostScript printer; for example, a color document can be scanned and then sent to a color printer.
Creating shortcuts
Instead of entering the entire FTP site address on the control panel each time you want to send a document to an FTP
server, you can create a permanent FTP destination and assign a shortcut number. There are two methods for creating
shortcut numbers: using a computer and using the printer touch screen.
Original Size
This option opens a screen where you can choose the size of the documents you are going to copy.
• Touch a paper size button to select that size as the Original Size setting. The FTP screen appears with your new
setting displayed.
• When “Original Size” is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper
sizes.
• When “Original Size” is set to Auto Size Sense, the scanner automatically determines the size of the original
document.
Sides (Duplex)
This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both
sides). This lets the scanner know what needs to be scanned for inclusion in the document.
Orientation
This option tells the printer whether the original document is in portrait or landscape orientation and then changes the
Sides and Binding settings to match the original document orientation.
Binding
Tells the printer whether the original document is bound on the long-edge or short-edge side.
Resolution
This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time
needed to scan your original document. Image resolution can be decreased to reduce the file size.
Send As
This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image.
• PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by
Adobe at www.adobe.com.
• Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access
• TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded
Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.
• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers
and graphics programs
• XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET
Framework, or by downloading a third party standalone viewer
Content
This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned
on or off with any of the Content choices. Content affects the quality and size of your FTP file.
• Text—Emphasize sharp, black, high-resolution text against a clean, white background
• Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
• Photograph—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it
takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This
increases the amount of information saved.
• Color—Sets the scan type and output for the FTP file. Color documents can be scanned and sent to an FTP site,
computer, e-mail address, or the printer.
Advanced Options
Touching this button opens a screen where you can change Advanced Imaging, Custom Job, Transmission Log, Scan
Preview, Edge Erase, and Darkness settings.
• Advanced Imaging—Adjusts image output settings before you scan the document
– Background Removal—Adjusts the white portion of the output. Click the arrow buttons to increase or decrease
the white portion.
– Color Dropout—Color dropout is used for form Optical Character Recognition (OCR) processing. Selecting a
color eliminates the color from a form, enabling improved OCR capabilities.
– Contrast—Click the arrow buttons to increase or decrease the contrast.
– JPEG Quality—Click the arrow buttons to increase or decrease the image compression.
– Mirror Image—Select this box to create a mirror image scan.
– Negative Image—Select this box to create a negative image scan.
– Shadow Detail—Click the arrow buttons to increase or decrease the visible detail in the shadows.
Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
The scanner lets you scan documents directly to a computer or to a flash drive. The computer does not have to be
directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer
over the network by creating a scan profile on the computer, and then downloading the profile to the printer.
Scanning to a computer
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Scan Profile.
3 Click Create.
4 Select your scan settings, and then click Next.
5 Select a location on your computer where you want to save the scanned output file.
6 Enter a scan name.
The scan name is the name that appears in the Scan Profile list on the display.
7 Click Submit.
8 Review the instructions on the Scan Profile screen.
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when
you are ready to scan your documents.
a Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF. Place these items on the scanner glass.
b If you are loading a document into the ADF, then adjust the paper guides.
c Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and
then touch Profiles.
d After you enter the shortcut number, the scanner scans and sends the document to the directory or program
you specified. If you touched Profiles on the home screen, then locate your shortcut on the list.
9 Return to the computer to view the file.
The output file is saved in the location you specified or launched in the program you specified.
Quick Setup
This option lets you select preset formats or customize the scan job settings. You can select one of these settings:
To customize the scan job settings, from the Quick Setup menu, select Custom. Then change the scan settings as needed.
Format Type
This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image.
• PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by
Adobe at www.adobe.com.
• JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web browsers
and graphics programs
• TIFF—Creates multiple files or a single file. If Multi-page TIFF is turned off in the Settings menu of the Embedded
Web Server, then TIFF saves one page in each file. The file size is usually larger than an equivalent JPEG.
• Secure PDF—Creates an encrypted PDF file that protects the file contents from unauthorized access
• XPS—Creates a single XPS file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET
Framework, or by downloading a third party standalone viewer
Compression
This option sets the format used to compress the scanned output file.
Default Content
This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Content affects the
quality and size of your scanned file.
Text—Emphasizes sharp, black, high-resolution text against a clean, white background
Text/Photo—Used when the original documents are a mixture of text and graphics or pictures
Photo—Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to
scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. This increases the
amount of information saved.
Color
This option tells the printer the color of the original documents. You can select Gray, BW (Black and White), or Color.
Original Size
This option sets the size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scan
an original document that contains mixed paper sizes (letter‑ and legal‑size pages).
Orientation
This option tells the printer whether the original document is in portrait or landscape orientation and then changes the
Sides and Binding settings to match the original document orientation.
Sides (Duplex)
This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both
sides). This lets the scanner know what needs to be scanned for inclusion in the document.
Darkness
This option adjusts how light or dark your scanned documents will turn out in relation to the original document.
Resolution
This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time
needed to scan your original document. Image resolution can be decreased to reduce the file size.
Advanced Imaging
This option lets you adjust Background Removal, Contrast, Shadow Detail, Sharpness, and Color Dropout before you
scan the document. It also lets you Scan edge to edge, as a Mirror Image, or as a Negative Image.
• Background Removal—Adjusts the white portion of the output. Click the arrow buttons to increase or decrease
the white portion.
• Contrast—Click the arrow buttons to increase or decrease the contrast.
• Shadow Detail—Click the arrow buttons to increase or decrease the visible detail in the shadows.
• Sharpness—Click the arrow buttons to increase or decrease the sharpness.
• Color Dropout—Color dropout is used for form Optical Character Recognition (OCR) processing. Selecting a color
eliminates the color from a form, enabling improved OCR capabilities.
• Color Dropout Threshold—Click the arrow buttons to increase or decrease the amount of color dropout.
• Scan edge to edge—Select this box to scan edge to edge.
• Mirror Image—Select this box to create a mirror image scan.
• Negative Image—Select this box to create a negative image scan.
Clearing jams
Jam error messages appear on the control panel display and include the area of the printer where the jam occurred.
When there is more than one jam, the number of jammed pages is displayed.
Avoiding jams
The following hints can help you avoid jams.
Paper recommendations
• Use only recommended paper or specialty media. For more information, see “Paper types and weights supported
by the printer” on page 82.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per the manufacturer's recommendations.
Envelope recommendations
• To reduce wrinkling, use the Envelope Enhance menu in the Paper menu.
• Do not feed envelopes that:
– Have excessive curl or twist
– Have windows, holes, perforations, cutouts, or embossing
– Have metal clasps, string ties, or folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have bent corners
– Have rough, cockle, or laid finishes
– Are stuck together or damaged in any way
9
9
1 1
6,7,8
2 4
4
2
5
3
3
3 Push the release latch, and then open the front cover.
3 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
4 Load the paper into the multipurpose feeder.
5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper.
6 Touch Continue.
3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.
4 Use the metal tab to lift the staple guard, and then remove any loose staples.
7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place.
8 Close the stapler door.
5 Open the bottom ADF door, and then remove any jammed pages.
1
2
Menus list
A number of menus are available to make it easy for you to change printer settings. To access the menus, touch
on the home screen.
Paper menu
Configure MP menu
Menu item Description
Configure MP Determines when the printer selects paper from the multipurpose feeder
Cassette Notes:
Manual
First • Cassette is the factory default setting.
• The Cassette setting configures the multipurpose feeder as an automatic
paper source.
• When Manual is selected, the multipurpose feeder can be used only for
manual feed print jobs.
• If paper is loaded in the multipurpose feeder and First is selected, then
paper always feeds from the multipurpose feeder first.
Envelope Enhance
The envelope conditioner significantly reduces the wrinkling of some envelopes.
Reports menu
Note: When you select a menu item from the Reports menu, the indicated report prints.
Network/Ports menu
TCP/IP menu
Use the following menu items to view or set the TCP/IP information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > TCP/IP
IPv6 menu
Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > IPv6
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
This menu is available from the Network/Ports menu:
Network/Ports > Network <x> > Net <x> Setup > Wireless
AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > AppleTalk
NetWare menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > NetWare
LexLink menu
This menu is available from the Network/Ports menu:
Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > LexLink menu
Security menu
Miscellaneous menu
Menu item Description
Panel Logins Limits the number and time frames of failed login attempts from the printer control
Login failures panel before all users are locked out
Failure time frame Notes:
Lockout time
• “Login failures” specifies the number of failed login attempts before users are
Login timeout
locked out. Settings range from 1–50. 3 attempts is the factory default setting.
• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. Settings range from 1–60
minutes. 5 minutes is the factory default setting.
• “Lockout time” specifies how long users are locked out after exceeding the
login failures limit. Settings range from 0–60 minutes. 5 minutes is the factory
default setting. 0 indicates the printer does not impose a lockout time.
• “Login timeout” specifies how long the printer remains idle on the Home
screen before automatically logging the user off. Settings range from 1–900
seconds. 300 seconds is the factory default setting.
Remote Logins Limits the number and time frames of failed login attempts from a computer before
Login failures all remote users are locked out
Failure time frame Notes:
Lockout time
• “Login failures” specifies the number of failed login attempts before users are
Login timeout
locked out. Settings range from 1–50. 3 attempts is the factory default setting.
• “Failure time frame” specifies the time frame during which failed login
attempts can be made before users are locked out. Settings range from 1–60
minutes. 5 minutes is the factory default setting.
• “Lockout time” specifies how long a user is locked out after exceeding the
login failures limit. Settings range from 0–60 minutes. 5 minutes is the factory
default setting. 0 indicates the printer does not impose a lockout time.
• “Login timeout” specifies how long the remote interface remains idle before
automatically logging the user off. Settings range from 1–900 seconds. 300
seconds is the factory default setting.
Settings menu
Speaker Settings
Menu item Description
Speaker Mode Notes:
Always Off
• Always Off turns the speaker off.
On until Connected
• On until Connected is the factory default setting. The speaker is on and issues a
Always On
noise until the fax connection is made.
• Always On turns the speaker on.
Speaker Volume Controls the volume setting
High Note: High is the factory default setting.
Low
Ringer Volume Controls the fax speaker ringer volume
On Note: On is the factory default setting.
Off
Distinctive Rings
Menu item Description
Single Ring Answers calls with a one‑ring pattern
On Note: On is the factory default setting.
Off
Print Settings
Menu item Description
Copies Specifies the number of copies to print
Paper Source Specifies the paper source selected to supply paper for the printer to print from the
Tray <x> flash drive
MP Feeder
Manual Paper
Manual Envelope
Collate Stacks the pages of a print job in sequence when printing multiple copies
Off (1,1,1,2,2,2) Notes:
On (1,2,1,2,1,2)
• Off is the factory default setting. No pages will be collated.
• The On setting stacks the print job sequentially.
Print Settings
Setup menu
Finishing menu
Quality menu
Utilities menu
PDF menu
PostScript menu
HTML menu
Image menu
XPS menu
Help menu
The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about
using the printer and performing tasks. You may select to print each one individually, or select Print all
guides to print all of them at one time.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Software and Documentation CD.
Answering
The printer is answering a fax call. Wait for the message to clear.
Busy
Wait for the message to clear.
Call complete
A fax call is completed. Wait for the message to clear.
Connect <x>bps
The fax is connected. Wait for the message to clear.
Note: <x> is the baud rate per second.
Dialing
A fax number is dialed. If the number is too long to fit on the screen, only the word Dialing appears. Wait for the
message to clear.
Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Reformat disk to reformat the hard disk and clear the message.
Note: Reformatting the disk deletes all the files currently stored on the disk.
Fax failed
The fax failed to be sent. Wait for the message to clear.
Fax server 'To Format' not set up. Contact system administrator.
The printer is in Fax Server mode, but the Fax Server setup has not been completed.
Try one or more of the following:
• Touch Continue to clear the message.
• Complete the Fax Server setup. If the message appears again, contact your system support person.
Flushing buffer
Wait for the message to clear.
Invalid PIN
Enter a valid PIN.
Line busy
A fax number is dialed, but the fax line is busy. Wait for the message to clear.
Load staples
Try one or more of the following:
• Replace the specified staple cartridge in the finisher.
• Touch Continue to clear the message and continue printing.
• Touch Cancel job to cancel the print job.
Network/Network <x>
The printer is connected to the network.
Network indicates that the printer is using the standard network port built into the printer system board. Network
<x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external
print server.
No answer
A fax number is dialed, but no connection is made. Wait for the message to clear.
No dial tone
The printer does not have a dial tone. Wait for the message to clear.
Ready
The printer is ready to receive print jobs.
Receive complete
The printer has received an entire fax job. Wait for the message to clear.
Replace wiper
Replace the fuser wiper, or try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Touch Ignore to clear the message, but at the next power-on, the message appears again.
Serial <x>
The printer is using a serial cable connection. The serial port is the active communication link.
Set clock
The clock is not set. This message appears if no other fax status message appears. It remains until the clock is set.
Unsupported disk
An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported
one.
USB/USB <x>
The printer is using a USB cable connection. The USB port is the active communication link.
34 Short paper
Try one or more of the following:
• Load the appropriate paper or other specialty media in the proper tray.
• Touch Continue to clear the message and print the job using a different paper tray.
• Check tray length and width guides and make sure the paper is properly loaded in the tray.
• Check the Print Properties or Print dialog settings to make sure the print job is requesting the correct paper size
and type.
• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper
is large enough for the data being printed.
• Cancel the current print job.
38 Memory full
Try one or more of the following:
• Touch Continue to clear the message.
• Cancel the current print job.
• Install additional printer memory.
1 US
2 Europe, the Middle East, and Africa
3 Asia
4 Latin America
9 Invalid region
62 Disk full
Try one or more of the following:
• Touch Continue to clear the message and continue processing.
• Delete fonts, macros, and other data stored on the printer hard disk.
• Install a larger printer hard disk.
63 Unformatted disk
Try one or more of the following:
• Touch Continue to clear the message and continue printing.
• Format the printer hard disk.
If the error message remains, the hard disk may be defective and require replacing.
88 Cartridge low
The toner is low. Replace the print cartridge, and then touch Continue to clear the message and continue printing.
4 Wipe the white underside of the scanner cover until it is clean and dry.
5 Open the bottom ADF door.
1
2
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you
are ready to use them.
Conserving supplies
There are some settings you can change from the printer control panel that will help you conserve toner and paper.
For more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.”
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy
before printing the remaining copies.
Ordering supplies
To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized
supplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact
the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper.
Notes:
• Using certain types of paper may require more frequent replacement of the maintenance kit. The charge roll,
fuser, pick rollers, and transfer roller can also be individually ordered and replaced as necessary.
• To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the
fuser.
Ordering a fuser
To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser.
5 5
4
4
3
3
2
2
1
1
Administrative support
Notes:
• If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
• For more information, see the Networking Guide on the Software and Documentation CD and the Embedded
Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com.
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Reports, and then click the type of report you want to view.
Troubleshooting
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
• Make sure the internal print server is properly installed and that the printer is connected to the network.
• Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the
network cables, and then try printing the network setup page again. Contact your system support person to make
sure the network is functioning correctly.
Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
8 Touch Submit.
9 Touch .
• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
• Other electrical equipment plugged into the outlet is working.
Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem
with the scanner.
MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH
Decrease the incoming fax transmission speed:
1 Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings.
3 Click Fax Settings.
Paper trays
These are possible solutions. Try one or more of the following:
3 Make sure paper guides are aligned against the edges of the paper.
4 Make sure the paper tray closes properly.
2000‑sheet tray
These are possible solutions. Try one or more of the following:
Envelope feeder
Try one or more of the following:
Output options
If the high capacity output expander, 4‑bin mailbox, or StapleSmart finisher is listed on the menu settings page, but
paper jams when it exits the printer or enters the output option, then it may not be properly installed. Reinstall the
option. For more information, see the hardware setup documentation that came with the option.
Memory card
Make sure the memory card is securely connected to the printer system board.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
Page that jammed does not reprint after you clear the jam
8 Touch Submit.
9 Touch .
Blank pages
Clipped images
These are possible solutions. Try one or more of the following:
Ghost images
ABCDE
ABCDE
ABCDE
Gray background
ABCDE
ABCDE
ABCDE
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
Paper curl
These are possible solutions. Try one or more of the following:
Print irregularities
Repeating defects
Skewed print
These are possible solutions. Try one or more of the following:
ABCDE
ABCDE
ABCDE
These are possible solutions. Try one or more of the following:
Toner specks
Live chat You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.
Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the
Lexmark Web site at http://support.lexmark.com.
Notices
Product information
Product name:
Lexmark X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe
Machine type:
7462
Model(s):
0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436
Edition notice
November 2012
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain
transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended to
state or imply that only that product, program, or service may be used. Any functionally equivalent product, program,
or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification
of operation in conjunction with other products, programs, or services, except those expressly designated by the
manufacturer, are the user’s responsibility.
For Lexmark technical support, visit http://support.lexmark.com.
For information on supplies and downloads, visit www.lexmark.com.
© 2012 Lexmark International, Inc.
All rights reserved.
Trademarks
Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
MarkTrack, PrintCryption, and StapleSmart are trademarks of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a
set of printer commands (language) and functions included in its printer products. This printer is intended to be
compatible with the PCL language. This means the printer recognizes PCL commands used in various application
programs, and that the printer emulates the functions corresponding to the commands.
The following terms are trademarks or registered trademarks of these companies:
Licensing notices
All licensing notices associated with this product can be viewed from the root directory of the installation software CD.
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European
Union. We encourage the recycling of our products.
If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local
sales office phone number.
Product disposal
Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities
for disposal and recycling options.
Battery notice
This product contains Perchlorate material. Special handling may apply. For more information, go to
http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
ENERGY STAR
Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply
with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Mercury statement
This product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental
considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance:
www.eiae.org.
Temperature information
Ambient operating temperature 15.6C° – 32.2C°
Shipping and storage temperature ‑40.0C° – 60.0C°
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser
products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is a
maximum 15 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.
PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.
Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza. Izbjegavati izlaganje zracima.
NEBEZPEČÍ - Když jsou vyjmuty kazety a je odblokována pojistka, ze zařízení je vysíláno neviditelné laserové záření. Nevystavujte se působení laserového paprsku.
FARE - Usynlig laserstråling, når patroner fjernes, og spærreanordningen er slået fra. Undgå at blive udsat for laserstrålen.
GEVAAR - Onzichtbare laserstraling wanneer cartridges worden verwijderd en een vergrendeling wordt genegeerd. Voorkom blootstelling aan de laser.
DANGER - Rayonnements laser invisibles lors du retrait des cartouches et du déverrouillage des loquets. Eviter toute exposition au rayon laser.
VAARA - Näkymätöntä lasersäteilyä on varottava, kun värikasetit on poistettu ja lukitus on auki. Vältä lasersäteelle altistumista.
GEFAHR - Unsichtbare Laserstrahlung beim Herausnehmen von Druckkassetten und offener Sicherheitssperre. Laserstrahl meiden.
ΚΙΝΔΥΝΟΣ - Έκλυση αόρατης ακτινοβολίας laser κατά την αφαίρεση των κασετών και την απασφάλιση της μανδάλωσης. Αποφεύγετε την έκθεση στην ακτινοβολία laser.
VESZÉLY – Nem látható lézersugárzás fordulhat elő a patronok eltávolításakor és a zárószerkezet felbontásakor. Kerülje a lézersugárnak való kitettséget.
PERICOLO - Emissione di radiazioni laser invisibili durante la rimozione delle cartucce e del blocco. Evitare l´esposizione al raggio laser.
FARE – Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill. Unngå eksponering for laserstrålen.
NIEBEZPIECZEŃSTWO - niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady. Należy unikać naświetlenia promieniem lasera.
ОПАСНО! Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки. Избегайте воздействия лазерных лучей.
Pozor – Nebezpečenstvo neviditeľného laserového žiarenia pri odobratých kazetách a odblokovanej poistke. Nevystavujte sa lúčom.
PELIGRO: Se producen radiaciones láser invisibles al extraer los cartuchos con el interbloqueo desactivado. Evite la exposición al haz de láser.
FARA – Osynlig laserstrålning när patroner tas ur och spärrmekanismen är upphävd. Undvik exponering för laserstrålen.
危险 - 当移除碳粉盒及互锁失效时会产生看不见的激光辐射,请避免暴露在激光光束下。
危險 - 移除碳粉匣與安全連續開關失效時會產生看不見的雷射輻射。請避免曝露在雷射光束下。
危険 - カートリッジが取り外され、内部ロックが無効になると、見えないレーザー光が放射されます。 このレーザー光に当たらないようにしてください。
Power consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Values are subject to change. See www.lexmark.com for current values.
Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the
EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of
inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time,
called the Power Saver Timeout.
Factory default Power Saver Timeout for this product (in minutes): 110V = 45 minutes, 220V = 60 minutes
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.
Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time of
the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the electrical outlet.
The manufacturer is not responsible for any radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for
USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or
any other number for which charges exceed local or long-distance transmission charges.)
See your user documentation in order to program this information into your fax machine.
This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom
customers.
Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment
associated with this device. The associated equipment shall be set to operate within the following limits for compliance
to Telecom's specifications:
• There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual
call initiation, and
• The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the
beginning of the next call attempt.
• The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not
less than 5 seconds between the end of one call attempt and the beginning of another.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Refer to the table at the end of the Notices section for further compliance information.
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne est
strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain
voltage limits and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.
The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium
Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon
request from the Authorized Representative.
This product may be used in the countries indicated in the table below.
AT BE BG CH CY CZ DE DK EE
EL ES FI FR HR HU IE IS IT
LI LT LU LV MT NL NO PL PT
RO SE SI SK TR UK
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e outras
disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair
or replacement (at Lexmark's option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product
for which it was intended. To obtain warranty service, you may be required to present the feature or option with the
product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user
for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that
user.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver
your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.
You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the
Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not
included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions,
liens, and encumbrances.
As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest
version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies,
parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Lexmark
products will not be impacted.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage
media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact
Lexmark on the World Wide Web.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered
by a Lexmark warranty, technical support may not be available or only be available for a fee.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or
nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual
damages up to the limit set forth in the following paragraph.
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product
that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real
property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES.
This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any
claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its
Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended
beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation
of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Patent acknowledgment
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for Transport
Layer Security (TLS) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Elliptic Curve Cipher Suites with SHA-256/382 and AES Galois
Counter Mode (GCM) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for TLS Suite B Profile for Transport Layer Security (TLS) implemented
in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Addition of the Camellia Cipher Suites to Transport Layer Security
(TLS) implemented in the product or service.
The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the
Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS
implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for IKE and IKEv2 Authentication Using the Eliptic Curve Digital
Signature Algorithm (ECDSA) implemented in the product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Suite B Cryptographic Suites for IPSec implemented in the
product or service.
The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property
Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1)
implemented in the product or service.
Index
Numerics 550‑sheet tray (standard or ADF separator roll
1565 Emulation error, load optional) ordering 248
emulation option 241 loading 65 administrator settings
2000‑sheet tray 56 Parallel port <x> disabled 236 Embedded Web Server 251
loading 68 56 Serial port <x> disabled 236 Answering 223
200–282.yy paper jam 239 56 Standard parallel port AppleTalk menu 164
250‑sheet tray (standard or disabled 236 attaching cables 38
optional) 56 Standard USB port disabled 236
loading 65 56 USB port <x> disabled 237 B
283 Staple jam 239 57 Configuration change, held jobs Bin Setup menu 155
290‑294.yy scanner jam 239 were not restored 237 brightness, adjusting 252
293 Replace all originals if restarting 58 Too many bins attached 237 Busy 223
job 239 58 Too many disks installed 237 buttons, home screen 14
293.02 Flatbed Cover Open 240 58 Too many flash options buttons, printer control panel 13
30 Invalid refill, change installed 237 buttons, touch screen 16
cartridge 232 58 Too many trays attached 238
59 Incompatible envelope
31 Replace defective cartridge 232
feeder 238
C
32 Cartridge part number cables
unsupported by device 232 59 Incompatible output bin
<x> 238 Ethernet 38
34 Short paper 233 USB 38
35 Insufficient memory to support 59 Incompatible tray <x> 238
61 Remove defective disk 238 Call complete 223
Resource Save feature 233 canceling
37 Insufficient memory for Flash 62 Disk full 238
63 Unformatted disk 239 print job, from computer 92
Memory Defragment canceling a print job
operation 233 80 Routine maintenance
needed 239 from a computer 92
37 Insufficient memory to collate from the printer control panel 92
job 233 840.01 Scanner Disabled 240
841‑846 Scanner Service Error 240 card stock
37 Insufficient memory, some Held loading 72
Jobs were deleted 233 88 Cartridge low 239
88.yy Cartridge nearly low 239 tips on using 87
37 Insufficient memory, some held Change <src> to <x> 223
jobs will not be restored 233 88.yy Replace cartridge 239
900–999 Service <message> 240 charge rolls
38 Memory full 234 ordering 248
39 Complex page, some data may Check tray <x> connection 223
not have printed 234 Symbols checking an unresponsive
42.xy Cartridge region “scan to computer” screen printer 255
mismatch 234 options 128, 129, 130 checking an unresponsive
50 PPDS font error 234 scanner 261
51 Defective flash detected 234 A checking device status
52 Not enough free space in flash Active NIC menu 158 on Embedded Web Server 251
memory for resources 235 address book, fax cleaning
53 Unformatted flash detected 235 using 115 exterior of the printer 242
54 Network <x> software error 235 ADF scanner glass 242
54 Serial option <x> error 235 copying using 93 Close door or insert cartridge 224
54 Standard network software ADF maintenance kit Close finisher side door 224
error 235 ordering 248 collating copies 98
55 Unsupported option in slot 236 ADF pick assembly Confidential print jobs 88
ordering 248 printing from Macintosh
computer 89
Fax Mode (Fax Server Setup) firmware card installing printer on a network
menu 196 installing 24 Ethernet networking 47
Fax partition inoperative. Contact flash drive 90 installing printer on a wireless
system administrator. 225 Flash Drive menu 205 network
fax quality, improving 120 flash memory card using Macintosh 44
fax screen installing 24 installing printer software
advanced options 119 troubleshooting 269 adding options 41
options 118, 119 Flushing buffer 225 installing printer software
Fax server 'To Format' not set up. forwarding faxes 121 (Windows) 40
Contact system administrator. 225 FTP Internal Solutions Port
Fax Station Name not set up 225 address book 123 changing port settings 50
Fax Station Number not set up 225 FTP quality, improving 126 installing 26
fax troubleshooting FTP screen troubleshooting 269
blocking junk faxes 117 advanced options 125 Invalid PIN 226
caller ID is not shown 263 options 124, 125 IPv6 menu 163
can receive but not send FTP Settings menu 202
faxes 266 fuser J
can send but not receive ordering 247 jams
faxes 265 avoiding 131
cannot send or receive a fax 264 G locating doors and trays 132
received fax has poor print guidelines locations 132
quality 266 card stock 87 numbers 132
faxing envelopes 86 jams, clearing
canceling a fax job 118 labels 87 200 132
changing resolution 116 letterhead 85 201 132
choosing a fax connection 53 transparencies 86 202 134
creating shortcuts using the 230–239 135
Embedded Web Server 114
creating shortcuts using the touch
H 240–249 136
hard disk with adapter 250 137
screen 115 260 138
forwarding faxes 121 troubleshooting 269
held jobs 88 270–279 138
holding faxes 120 280–282 paper jams 138
improving fax quality 120 printing from Macintosh
computer 89 283 staple jams 139
making a fax lighter or darker 116 290–294 141
sending a fax at a scheduled printing from Windows 89
Help menu 222 stapler 139
time 117 job interrupt 101
sending using the computer 114 holding faxes 120
home screen Job stored for delayed
sending using the printer control transmission 227
panel 113 buttons 14
setting the date and time 63 HTML menu 220
setting the outgoing fax name and
L
number 63 I labels
turning Daylight Saving Time Image menu 221 tips on using 87
on 63 Insert staple cartridge 225 letterhead
using shortcuts 115 Insert Tray <x> 226 copying to 95
using the address book 115 Install bin <x> 226 loading, 2000‑sheet tray 68
viewing a fax log 117 Install envelope feeder 226 loading, multipurpose feeder 72
FCC notices 289, 291, 294 Install tray <x> 226 loading, trays 65
finding more information about the installing on a wireless network tips on using 85
printer 9 using Windows 43 LexLink menu 165
Finishing menu 212 installing printer light, indicator 13
on wireless network 43 Line busy 227
setting type 64 print is too light 277 293 Replace all originals if
storing 80 print quality test pages 271 restarting job 239
unacceptable 79 repeating defects 276 293.02 Flatbed Cover Open 240
Universal Paper Size 154 skewed print 276 30 Invalid refill, change
Universal size setting 64 solid black streaks 277 cartridge 232
paper characteristics 78 solid color pages 279 31 Replace defective
paper feed troubleshooting solid white streaks 277 cartridge 232
message remains after jam is streaked vertical lines 280 32 Cartridge part number
cleared 270 toner fog or background unsupported by device 232
paper jams shading 280 34 Short paper 233
avoiding 131 toner rubs off 281 35 Insufficient memory to support
Paper Loading menu 152 toner specks 281 Resource Save feature 233
Paper Size/Type menu 144 print troubleshooting 37 Insufficient memory for Flash
paper sizes error reading USB drive 255 Memory Defragment
supported by the printer 81 held jobs do not print 256 operation 233
Paper Texture menu 148 incorrect characters print 257 37 Insufficient memory to collate
paper type incorrect margins 274 job 233
custom 76 jammed page does not 37 Insufficient memory, some
paper types reprint 270 Held Jobs were deleted 233
duplex support 82 job prints from wrong tray 257 37 Insufficient memory, some held
supported by finisher 83 job prints on wrong paper 257 jobs will not be restored 233
supported by printer 82 job takes longer than 38 Memory full 234
where to load 82 expected 257 39 Complex page, some data may
Paper Weight menu 150 jobs do not print 256 not have printed 234
paper weights Large jobs do not collate 258 42.xy Cartridge region
supported by finisher 83 multiple‑language PDFs do not mismatch 234
Parallel <x> menu 167 print 255 50 PPDS font error 234
PCL Emul menu 217 paper curl 274 51 Defective flash detected 234
PDF menu 216 paper frequently jams 270 52 Not enough free space in flash
photos tray linking does not work 258 memory for resources 235
copying 94 unexpected page breaks 53 Unformatted flash
pick rollers occur 258 detected 235
ordering 248 printer 54 Network <x> software
port settings configurations 10 error 235
configuring 50 minimum clearances 11, 250 54 Serial option <x> error 235
PostScript menu 217 models 10 54 Standard network software
Power Saver moving 249, 250 error 235
adjusting 253 selecting a location 11 55 Unsupported option in
print job setting up in new location 250 slot 236
canceling, from computer 92 shipping 250 56 Parallel port <x> disabled 236
print quality printer control panel 13 56 Serial port <x> disabled 236
cleaning the scanner glass 242 factory defaults, restoring 253 56 Standard parallel port
print quality test pages, printing 91 printer hard disk disabled 236
print quality troubleshooting installing 32 56 Standard USB port
blank pages 271 printer information disabled 236
characters have jagged edges 272 where to find 9 56 USB port <x> disabled 237
clipped images 272 printer messages 57 Configuration change, held jobs
ghost images 273 1565 Emulation error, load were not restored 237
gray background 273 emulation option 241 58 Too many bins attached 237
poor transparency quality 282 200–282.yy paper jam 239 58 Too many disks installed 237
print irregularities 275 283 Staple jam 239 58 Too many flash options
print is too dark 278 290‑294.yy scanner jam 239 installed 237
58 Too many trays attached 238 Memory full, cannot print 4‑bin mailbox 269
59 Incompatible envelope faxes 227 envelope feeder 268
feeder 238 Network 227 flash memory card 269
59 Incompatible output bin Network <x> 227 hard disk with adapter 269
<x> 238 No analog phone line connected high capacity output
59 Incompatible tray <x> 238 to modem, fax is disabled. 228 expander 269
61 Remove defective disk 238 No answer 228 Internal Solutions Port 269
62 Disk full 238 No dial tone 228 memory card 269
63 Unformatted disk 239 Queued for sending 228 option not working 267
80 Routine maintenance Ready 228 paper trays 267
needed 239 Reattach bin <x> 228 StapleSmart finisher 269
840.01 Scanner Disabled 240 Reattach bin <x> – <y> 229 printer problems, solving basic 255
841‑846 Scanner Service Reattach envelope feeder 229 printer software, installing
Error 240 Receive complete 229 (Windows) 40
88 Cartridge low 239 Receiving page <n> 230 printing
88.yy Cartridge nearly low 239 Remove packaging material, check canceling, from the printer control
88.yy Replace cartridge 239 <x> 230 panel 92
900–999 Service <message> 240 Remove paper from <linked bin directory list 91
Answering 223 set name> 230 from a mobile device 90
Busy 223 Remove paper from all bins 230 from flash drive 90
Call complete 223 Remove paper from bin <x> 230 from Macintosh 85
Change <src> to <x> 223 Remove paper from standard from Windows 85
Check tray <x> connection 223 output bin 230 menu settings page 39
Close door or insert cartridge 224 Replace all originals if restarting network setup page 40
Close finisher side door 224 job. 230 print quality test pages 91
Connect <x>bps 224 Replace wiper 231 printing confidential and other held
Dialing 224 Restore Held Jobs? 231 jobs
Disk corrupted 224 Scan Document Too Long 231 from Macintosh computer 89
Disk Full ‑ Scan Job Canceled 224 Scanner ADF Cover Open 231 from Windows 89
Fax failed 224 Scanner Jam Access Cover printing from a mobile device 90
Fax memory full 225 Open 231 publications
Fax partition inoperative. Contact Securely clearing disk space 231 where to find 9
system administrator. 225 Sending page <n> 231
Fax server 'To Format' not set up. Serial <x> 231 Q
Contact system Set clock 231 Quality menu 214
administrator. 225 SMTP server not set up. Contact Queued for sending 228
Fax Station Name not set up 225 system administrator. 231
Fax Station Number not set Some held jobs were not
up 225 restored 232
R
Flushing buffer 225 System busy, preparing resources Ready 228
Insert staple cartridge 225 for job. 232 Reattach bin <x> 228
Insert Tray <x> 226 System busy, preparing resources Reattach bin <x> – <y> 229
Install bin <x> 226 for job. Deleting held job(s). 232 Reattach envelope feeder 229
Install envelope feeder 226 Unsupported disk 232 Receive complete 229
Install tray <x> 226 Unsupported USB device, please Receiving page <n> 230
Invalid PIN 226 remove 232 recycled paper
Job stored for delayed Unsupported USB hub, please using 80
transmission 227 remove 232 recycling 287
Line busy 227 USB/USB <x> 232 Lexmark products 249
Load <src>with <x> 227 Waiting for redial 232 reducing a copy 97
Load manual feeder with <x> 227 printer options troubleshooting Remove packaging material, check
Load staples 227 2000‑sheet tray 268 <x> 230
Remove paper from <linked bin set scanning to a flash drive 128 subject and message information
name> 230 scanning to an FTP address adding to e‑mail 109
Remove paper from all bins 230 creating shortcuts using the Substitute Size menu 148
Remove paper from bin <x> 230 computer 123 supplies
Remove paper from standard creating shortcuts using the touch conserving 245
output bin 230 screen 124 status of 245
Repeat print jobs 88 improving FTP quality 126 storing 244
printing from Macintosh using shortcut numbers 123 supplies, ordering 246
computer 89 using the address book 123 ADF maintenance kit 248
printing from Windows 89 using the keypad 122 ADF pick assembly 248
Replace all originals if restarting Securely clearing disk space 231 ADF separator roll 248
job. 230 Security Audit Log menu 174 charge rolls 248
Replace wiper 231 Sending page <n> 231 fuser 247
reports Serial <x> 231 maintenance kit 247
viewing 252 Serial <x> menu 169 pick rollers 248
Reports menu 156 serial printing staple cartridges 249
Reserve print jobs 88 setting up 51 transfer roller 248
printing from Macintosh Set clock 231 system board
computer 89 Set Date/Time menu 175 accessing 21
printing from Windows 89 setting System busy, preparing resources
resolution, fax paper size 64 for job. 232
changing 116 paper type 64 System busy, preparing resources
Restore Held Jobs? 231 TCP/IP address 162 for job. Deleting held job(s). 232
RJ11 adapter, using 54 Universal Paper Size 64
setting up serial printing 51 T
S setting up the printer TCP/IP menu 162
safety information 7, 8 on an Ethernet network telecommunication
Scan Document Too Long 231 (Macintosh only) 47 notices 291, 292, 293
scan quality, improving 130 on an Ethernet network (Windows touch screen
scan troubleshooting only) 47 buttons 16
cannot scan from a computer 263 Settings menu 176 transfer roller
partial document or photo Setup menu 210 ordering 248
scans 263 shipping the printer 250 transparencies
scan was not successful 262 shortcuts, creating loading 72
scanner unit does not close 259 e‑mail 107 making 94
scanning takes too long or freezes fax destination 114, 115 tips on using 86
the computer 262 FTP destination 123, 124 tray linking 76
scanner SMTP server not set up. Contact tray unlinking 76
Automatic Document Feeder system administrator. 231 trays
(ADF) 12 SMTP Setup menu 160 linking 75, 76
functions 12 Some held jobs were not unlinking 76
registration 243 restored 232 troubleshooting
scanner glass 12 Standard Network menu 158 checking an unresponsive
Scanner ADF Cover Open 231 standard tray printer 255
scanner glass loading 65 checking an unresponsive
cleaning 242 Standard USB menu 166 scanner 261
scanner glass (flatbed) staple cartridges solving basic printer
copying using 94 ordering 249 problems 255
Scanner Jam Access Cover status of supplies, checking 245 troubleshooting, copy
Open 231 storing copier does not respond 259
scanning to a computer 127 paper 80 partial document or photo
improving scan quality 130 supplies 244 copies 261
poor copy quality 260 solid black streaks 277 printing from Windows 89
poor scanned image quality 262 solid color pages 279 viewing
scanner unit does not close 259 solid white streaks 277 reports 252
troubleshooting, display streaked vertical lines 280
display is blank 255 toner fog or background W
display shows only diamonds 255 shading 280 Waiting for redial 232
troubleshooting, fax toner rubs off 281 Wireless menu 163
blocking junk faxes 117 toner specks 281 wireless network
caller ID is not shown 263 troubleshooting, printer options configuration information 42
can receive but not send 2000‑sheet tray 268 installation, using Macintosh 44
faxes 266 4‑bin mailbox 269 installation, using Windows 43
can send but not receive envelope feeder 268 wireless network setup
faxes 265 flash memory card 269 in Windows 43
cannot send or receive a fax 264 hard disk with adapter 269 wireless printer setup
received fax has poor print high capacity output in Macintosh 44
quality 266 expander 269
troubleshooting, paper feed Internal Solutions Port 269
message remains after jam is memory card 269
X
cleared 270 option not working 267 XPS menu 221
troubleshooting, print paper trays 267
error reading USB drive 255 StapleSmart finisher 269
held jobs do not print 256 troubleshooting, scan
incorrect characters print 257 cannot scan from a computer 263
incorrect margins 274 partial document or photo
jammed page does not scans 263
reprint 270 scan was not successful 262
job prints from wrong tray 257 scanner unit does not close 259
job prints on wrong paper 257 scanning takes too long or freezes
job takes longer than the computer 262
expected 257
jobs do not print 256 U
Large jobs do not collate 258 Universal Paper Size
multiple‑language PDFs do not setting 64
print 255 Universal Setup menu 154
paper curl 274 unlinking trays 76
paper frequently jams 270 Unsupported disk 232
tray linking does not work 258 Unsupported USB device, please
unexpected page breaks remove 232
occur 258 Unsupported USB hub, please
troubleshooting, print quality remove 232
blank pages 271 updating options in printer
characters have jagged edges 272 driver 41
clipped images 272 USB port 38
ghost images 273 USB/USB <x> 232
gray background 273 using RJ11 adapter 54
poor transparency quality 282 Utilities menu 215
print irregularities 275
print is too dark 278
print is too light 277
V
print quality test pages 271 Verify print jobs 88
repeating defects 276 printing from Macintosh
skewed print 276 computer 89