Chapter 11 Lodging, Planning and Design Questions

Q.1.
Describe the hotel development process
The hotel development process can be defined as a cumulative process that brings
together people from various sectors like, legal experts, financial experts, architects, interior
designers, to name a few. It can be divided into the following steps;
1. The feasibility study is perhaps the first step which the developer undertakes to
understand the basics of the entire process. The primary purpose of the study is providing
a clear picture of the demand for the services being offered. It also lays down the
blueprint for the proposed facilities it should have
2. The second step is laying out the entire design and allocation of space according to the
feasibility study about the type of hotel which the developer should open.
3. The third step is to plan the complete organizational development. A thorough plan about
the front office, housekeeping, administrative responsibilities, Food & Beverage along
with other essential components shall lead to a more significant successful outcome.
4. After the planning on paper now comes the time to execute everything on the ground.
Construction and engineering details must be planned meticulously by establishing
standards for the construction materials. All the basic rules and regulations for hotel
constructions must be followed to avoid future complications.
5. One of the most important criteria while developing the entire process is the Project
Budget. One cannot go overboard and must consider all the financial factors with utmost
detailing.
6. A realistic target must be set with a preliminary schedule for all the above processes and
each member must be given targets to complete their work.

Q.2. Describe lobby design principles
The lobby is considered as the heart of any hotel. Therefore it must be designed in a way
which makes every guest comfortable, yet it must serve its purpose of being the utility provider.
It must be a functional space as well as a social one. The primary goal of the lobby should be that
all the public facilities must be in the vicinity of the hotel guests and visitors. The pathways of
the lobby must be spacious enough and provide accurate directions towards the respective points
on the lobby, such as the front desk, restaurant, spa, swimming pool, etc. There should be a
separate area for the front desk, and it should have enough space for all the check-in and
checkouts. Personnel required for luggage must always be available in the lobby areas. There
should be a seating area near the front desk and more private seating for hotel guests and visitors
must also be incorporated. And lastly the décor must complement the overall design of the lobby.
Q.3. A guest in a wheelchair is arriving for a one week stay at your hotel. What features of
hotel design will assure that the guest has full access to all areas of the property and a
comfortable stay in their hotel room?
The hotel must confirm its features in by following the Americans with Disability Act
(ADA). The key features required for the planning for such a guest is as follows:
1. All the guestrooms and bathrooms must have a clear opening of 32 inches. This will
allow the guest in a wheel chair to enter the guestroom and bathrooms with ease.
2. The bathroom must be provided with a roll-in shower, thereby providing ease for the
guest to have a shower.
3. The controls for the hardware systems in the hotels, such as doors, lights, air-
conditioners, must be within the grasp of the guest.
4. The identification sign for many utilities within the hotel must be at the eye level of the
guest.
5. The lobby, along with other recreational activity area, must have wheelchair accessibility
at all times.
Q.4. Summarize function space design concerns… use of bullet points is acceptable for long
listing, however at least a paragraph of discussion about function space design concerns is
required for full credit.
Function spaces consist of varies of spaces. From Large Ballrooms, conference rooms to
a smaller meeting and banquet rooms. Each hotel has its own unique allocation of function
spaces according to the location it is operating in and the audience it is targeting. And therefore
there are different design concerns according to the types of properties. For example, corporate
groups require smaller but technologically updated spaces for their events. Wedding ceremonies
required large ballrooms, which must have their unique appeals with grand architecture. There
are also many small events that happen in the locality where residents seek to use the spaces
more frequently. It is of utmost importance for the design team to review the design criteria for
the property keeping in mind the crowd they are planning to attract. Striking the right balance is
crucial to make an individual identity in this highly competitive segment.

Q.5. Describe the design and placement of recreational facilities and administrative offices.
Recreational facilities have come a long way. Gone are the times when a swimming pool
and a fitness room were considered enough for hotels. The new generation gives significant
importance over choosing a hotel to the flexible recreational options it provides. The design of
such facilities has undergone a foremost change with hotels now accommodating a whole lot of
new ideas such, spa, big pools, yoga rooms, sports activities, etc. The placement of recreational
activity like pools must be separated from the lobby areas so that guests do not have to cross the
lobby in their swim wears. Many guests who come only to use the activities would want the
facilities near to their parking.
The design for administrative offices must include senior executives, front office,
accounting, and sales. The staff must be provided with well-equipped offices so that they can
serve the guest. It shall have a direct impact on the quality of time the guest would be having.
The human touch is of paramount importance in the hospitality sector, and administrative offices
ensure that. The office for accounting can be done in a different building as cash transactions are
on a decline. The IT office must be onsite. The front office, sales are often clubbed together near
the function space area so that they can share reception and conference room area. The General
Manager, Assistant Manager, and other administrative staffs are included the executive suites so
that it becomes easier for them to access each other.

Chapter 11 Lodging, Planning and Design Questions

Uploaded by

Copyright:

Available Formats

Chapter 11 Lodging, Planning and Design Questions

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Chapter 11 Lodging, Planning and Design Questions

Uploaded by

Copyright:

Available Formats

Q.1.

Describe the hotel development process

designers, to name a few. It can be divided into the following steps;

blueprint for the proposed facilities it should have

Construction and engineering details must be planned meticulously by establishing

constructions must be followed to avoid future complications.

each member must be given targets to complete their work.

comfortable stay in their hotel room?

guest to have a shower.

conditioners, must be within the grasp of the guest.

required for full credit.

crucial to make an individual identity in this highly competitive segment.

facilities near to their parking.

that it becomes easier for them to access each other.

You might also like