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    VDA FFA Remarks

    Uploaded by

    Tere Reyes
    Field Failure Remarks

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    © All Rights Reserved
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    VDA FFA Remarks

    Uploaded by

    Tere Reyes
    604 views7 pages
    Field Failure Remarks

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    VDA FFA remarks

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    Field Failure Remarks

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    604 views7 pages

    VDA FFA Remarks

    Uploaded by

    Tere Reyes
    Field Failure Remarks

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 7

    Auditor Field Failure Analysis

    Additional Information regarding Field Failure Analysis 2018

    © VDA QMC Transition VDA 6.3 2016


    Auditor Field Failure Analysis

    Further development of the VDA standards

    2016

    June 2010 December 2016

    July 2009 October 2011 2018

    © VDA QMC Transition VDA 6.3 2016


    Auditor Field Failure Analysis

    Concept – Field failure analysis process

    Within the framework of the further developed process-specific contents, an


    additional qualification via a user seminar is required for the auditing of the field
    failure analysis process.
    © VDA QMC Transition VDA 6.3 2016
    LE30-003

    Auditor Field Failure Analysis

    Application of the process elements within a specific project


    Chap. 2

    © VDA QMC Transition VDA 6.3 2016


    LE30-003

    Auditor Field Failure Analysis

    Assessing of the field failure analysis process with the new


    VDA6.3 questionnaire

    P3.4
    Are the activities planned for P4.7
    customer care/customer Are the processes established
    satisfaction/customer service P7.4*
    for securing customer care/
    and field failure analysis? If there are deviations from
    customer satisfaction/
    quality requirements or
    customer service as well as
    complaints, are failure
    the field failure analysis?
    analyses carried out and
    Benefits: corrective actions
    implemented effectively?
     clear reference to the project
     field failure analyses in all project stages – product development
    process and series
    © VDA QMC Transition VDA 6.3 2016
    Auditor Field Failure Analysis

    Interaction between Audit Standard VDA 6.3 and FFA

     the audit standard „Field Failure Analysis“ persists

     transfer of results into the complete process audit is only possible by auditor

     „Field Failure Analysis“ is auditable individually or in the context of VDA 6.3

    © VDA QMC Transition VDA 6.3 2016


    Auditor Field Failure Analysis

    Comparison questionnaire edition 2010 and 2016

    2016
    P3.4 Are the activities planned for customer care/customer
    satisfaction/customer service and field failure analysis?

    2010
    P4.7 Are the processes established for securing customer care/customer
    satisfaction/customer service as well as the field failure analysis?

    P7.4* If there are deviations from quality requirements or complaints, are


    P7.5 Is there a process which ensures that analysis of failure analyses carried out and corrective actions implemented
    defective parts is carried out ? effectively?

    © VDA QMC Transition VDA 6.3 2016

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