Standard Operating Procedure (Sops) For Hospitals

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STANDARD OPERATING

PROCEDURE
(SOPs) for Hospitals
WHAT IS AN “SOP”?

By Definition, An SOP or “Standard Operating Procedure” tells in writing


about

WHAT should be done


WHEN it should be done
WHERE it should be done
And
WHO should do it
IMPORTANCE OF “SOPs” Contd. <1/2>

• Ensures QUALITY AND CONSISTENCY in delivery of


services.

• Ensures that RECOGNISED & APPROVED PRACTICE is


followed.

• AVOIDS CONFUSION among staff members.

• Defines DUTIES and RESPONSIBILITIES of all.

• Provides GUIDANCE to new staff.


IMPORTANCE OF “SOPs” Contd. <2/2>

• SOPs are always applicable irrespective of


presence of departmental head.

• They may be improved from time to time.

• Do not hesitate to work outside a written


procedure.

• Every staff should be asked to read all SOPs.


HOW TO
PREPARE / WRITE
“SOPS”
“SOPS”
ARE
EXHAUSTIVE
PREPARING “SOPs”
INTRODUCTION
Give details of facilities available related to this procedure.
OBJECTIVES
All staff to understand that this particular procedure has to be done in a standard
manner as described in this SOP.
SCOPE OF DOCUMENT
To whom it is applicable? Who is the audience?
ORGANOGRAM
What is the organisational structure pertaining to this procedure.
STAFFING
Staff provided by the hospital to carry out this procedure.
WORKING HOURS
What are the working hours for this department?
PREPARING “SOPs” contd. <2/2>

PROCEDURE
Standard methodology, as recommended by the hospital, for carrying out this work.
PATIENT / PERSONNEL FLOW CHART
Flow chart of the people involved in this procedure; if applicable.
DUTIES & RESPONSIBILITIES
Of various persons involved in carrying out this job.
CHECKLISTS
Provide various check lists so that chances of mistakes are negligible.
STATIONARY FORMATS REQUIRED
Various stationary formats required in execution of that particular procedure.
Any other relevant information
THANK YOU Dr. Arun KUMAR
Consultant Hospital Planning & Administration
[email protected]
09350869633

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