BMW Fuel Tank Leak Module Extended Warranty - Redacted

BMW
April 2017
This "Important Limited Warranty Information" applies to the BMW vehicle with the
Vehicle Identification Number (VIN) of
Dear BMW Owner/Lessee:
BMW is committed to delivering the ultimate in product satisfaction to our customers.

Towards that end, BMW is extending the limited warranty for the vehicle's:
Fuel Tank Leak Diagnostic Module (NVLD)

On the above-referenced vehicle to:
10 years/120,000 miles as determined by your vehicle's original in-service date.
This "component-specific" limited warranty extensions apply to defects in materials or
workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations,
and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and
Light Trucks.
This is notice of a "limited warranty extension." This is not a notice of a Recall or
Service Action.
If a repair to one or more of these component is required, please contact your nearest authorized
BMW center in the United States or Puerto Rico to schedule an appointment. Your authorized
BMW center will determine the vehicle's eligibility and review the scope of repairs that are
covered by this component-specific limited warranty extension(s).
Company After vehicle inspection and diagnosis, eligible repair work will be performed by the authorized
BMW of North America, LLC BMW center in the United States (including Puerto Rico) free of charge.
BMW Group Company Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the
United States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not
Mailing Address covered by this limited warranty extension. This exclusion applies to repairs, including
PO Box 1227 consequential, that were performed using non-genuine BMW parts and/or used passenger car or
Westwood, NJ
07675-1227
light truck parts.
Telephone The integrity of our products is essential to BMW's success and our customers' trust. We are
(800)831 - 1117 determined to exceed your expectations and hope this warranty extension further enhances your
ownership experience.
E-mail
Customerrelations@ Sincerely,
bmwusa.com
Website
bmwusa.com
BMW of North America, LLC
B-ELVVR 2016 Leak Diagnostic Module (NVLD) 10Y120M

7-777-00863-0013371-003-2-000-000-000-000
Previous Customer-pay Repair- Limited Warranty Extension Reimbursement
April2017
Under these extended limited warranties, BMW of North America, LLC ("BMW NA") will provide
reimbursement for "qualifying customer-pay repairs" that were performed on an eligible vehicle
prior to the release of these component-specific limited warranty extensions.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements,
exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and
Light Trucks.
Repairs that do not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion applies to repairs,
including consequential, that were performed using non-genuine BMW parts and/or used passenger car or
light truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies

If you previously had a "qualifying customer-pay repair" performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico}, please submit your
reimbursement request "online" at www BMW-RP com under the following reference:
Covered Component Code

B-ELWR 2016 Leak Diagnostic Module (NVLD} 1OY120M
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.
Alternative Method to Request Reimbursement

Alternatively, you may mail or fax your request and documentation to:
BMW Customer Reimbursement Center

Attention: 8-ELWR 2016 Leak Diagnostic Module (NVLD} 1OY120M
P.O. Box 561 089
Dallas, TX 75356
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please
call 1-844-857-0341.
For all other questions, please contact BMW's Customer Relations and Services via email at
C!Jstamerrelatioos@bmw!Jsa cam or via telephone at 1-800-831-1117.
Please have your 17 -character Vehicle Identification Number (VIN} available and include the VIN with all
communications.
B-ELWR 2016 Leak Diagnostic Module (NVLD) 10Y1 20M

7-777-00863-0013371-003-3-000-000-000-000
Fuel Tank Leak Diagnostic Module (NVLD}:

Limited Warranty Extension to 10 Years/120,000 Miles
Previous Customer-pay Repair Reimbursement- Documentation Checklist

~-~~
~
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies of the following
documentation and include your VIN, name, address and your preferred contact telephone number(s):
Repair Order (RO} or Invoice
This document should include the following information:
0 Customer name and address

0 Vehicle Identification Number ("VIN")
0 The date of repair
0 The mileage when the repair was performed
D Itemized breakdown of the labor charges for all repairs* including diagnosis
0 Itemized breakdow n of the parts, including any miscellaneous items, billed for all repairs*
*For repair orders containing multiple repair line items, only the specific line item expenses that relate
to the component that is covered by this extended limited warranty will be considered for
reimbursement.
Proof of Payment
Please provide a copy of at least one of the following items as valid proof of payment
D Repair order (RO)/invoice stamped and dated as "PAID"

D Copy of a cancelled check
0 Copy of a signed credit/debit card receipt
0 Copy of a credit/debit card statement
Determining if an eligible vehicle's repair qualifies for reimbursement:
P!ease use the following questions to review your repair order documentation prior to submitting a
reimbursement request
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility's diagnosis?
3. What did the repair facility do to correct the concern and does it qualify?
8- ELWR 20 16 Leak Diagnostic Module (NVLD) 10Y120M

BMW Fuel Tank Leak Module Extended Warranty - Redacted

Uploaded by

Copyright:

Available Formats

BMW Fuel Tank Leak Module Extended Warranty - Redacted

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

BMW Fuel Tank Leak Module Extended Warranty - Redacted

Uploaded by

Copyright:

Available Formats

BMW

Dear BMW Owner/Lessee:

BMW is committed to delivering the ultimate in product satisfaction to our customers.

Fuel Tank Leak Diagnostic Module (NVLD)

B-ELVVR 2016 Leak Diagnostic Module (NVLD) 10Y120M

Previous Customer-pay Repair- Limited Warranty Extension Reimbursement

BMW of North America, LLC

Requesting Reimbursement for a Previous Repair that Qualifies

Covered Component Code

Alternative Method to Request Reimbursement

BMW Customer Reimbursement Center

B-ELWR 2016 Leak Diagnostic Module (NVLD) 10Y1 20M

Fuel Tank Leak Diagnostic Module (NVLD}:

Previous Customer-pay Repair Reimbursement- Documentation Checklist

Repair Order (RO} or Invoice

This document should include the following information:

0 Customer name and address

D Repair order (RO)/invoice stamped and dated as "PAID"

Determining if an eligible vehicle's repair qualifies for reimbursement:

1. Why was the vehicle brought into the repair facility?

2. What was the repair facility's diagnosis?

8- ELWR 20 16 Leak Diagnostic Module (NVLD) 10Y120M

You might also like