Juro NG Health

Digital Transformation of Healthcare at Singapore’s JurongHealth Services
What technologies are used by JurongHealth?
JurongHealth uses an innovative information technology systems that are intergrated togother, some of
these systems are: Queue Management System, Real time location tracking system, Visitor
Management system, Warehouse Management System, Radio Frequency Identification (RFID),
Two-bin Shelving System, Electronic Medical Record (EMR), Medical Devices Middleware
Integration system, Patient Information Board, Inpatient Pharmacy Automotive system, Daily
Operation Dashboard.
1. What purpose they serve?
Self-service kiosks, warehouse Management System, Real-Time Location Tracking System, electronic
Medical Record System, Electronic Patient Information Board, Inpatient Pharmacy Automation system,
the daily operations dashboard,
What purpose do they serve?

Self-service kiosks allow patients to register themselves po the enterprise queue managemet system.
And to get access to the hospital wards as scanning their ID get them a queue number and an e-pass,
this is effective also for visitors who can register them selves to gaccess the wards they need to visit.
Warehouse Management System, it replaced the manual counting of inventory, by using RFID and two-
bin serving system. Which automated the inventory top-up requests and improved its management by
sending replenishments request automatically, which leaded to avoid stock outs.
Real-Time Location Tracking System, which track patients and medical equipment, as it connect the
hundred tags attached to [patient and the medical equipment’s, by using low frequency exciters and Wi-Fi
triangulation. To help locating patients and equipment’s, which will lead to cut the need for manual
search.
Electronic Medical Record System, connect all hospital modules and 140 medical devices and
equipment, by using vendor-neutral Medical Devices Middle- ware Integration System, which will
eventually which will save time, effort and avoid errors of manual enter and will avoid the dependency of
single individual modules, and one vendor..
Electronic Patient Information Board, view needed patient medical information on digital tablets to staff,
nurses instead of having bedside medical reports.
Inpatient Pharmacy Automation system, which is connected to the EMR system, it receive the doctors
Prescriptions, and send machines packed medicines with pre scheduled Automated Guided Vehicle to
the wards, this system insure patients get correct medication as described by the doctor since the
medication can’t be retrieved unless the patient tag is scanned and confirmed by the medication cart.
The daily operations dashboard, it’s considered as a key metrics system that integrate, analyze, compare
and display statistics from data uploaded from all departments like emergency, outpatient clinics,
inpatients wards and surgery sections, which finally will help to decision making.
2. Search the web for RFID. Suggest an example of using RFID for locating and tracking people.
the daily operations dashboard,
3. What information systems are implemented by JurongHealth? Describe the input, processing, and
output of any one such system.
4. Why are information systems important for JurongHealth?
Thru the use of these information systems the hospital has become a green hospital by being paperless,
chartless, script less, and filmless.
In addition, the use of such IT the hospital work process become faster, more efficient and effective.
. It helped to cut cost as lit cut down expenses, which will give real economic value.
The It system is working as a security system as it help to track the staff, visitors, and the patients. And
insure the patients getting the correct medication because medication prescriptions is sent by the doctors
to the pharmacy and get by secured carts that won’t open unless the patient tag match the medicine tag.
In addition, the medication are getting controlled as its only supplied theu trusted systems and
prescriptions.
The It system used is a high standard system as it connect all department data, this is highly important for
decision making.
 Significant business relationships with customers, suppliers, and employees are digitally enabled and
mediated.
 Core business processes are accomplished through digital networks and span the entire organization
or link multiple organizations.
 Key corporate assets—intellectual property, core competencies, and financial and human assets—
are managed through digital means.
 Internal and external environments are quickly recognized and dealt with.
business firms invest heavily in information to achieve six strategic business objectives:
 Operational excellence
 New products, services, and business models
 Customer and supplier intimacy
 Improved decision making
 Competitive advantage
 Survival

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Digital Transformation of Healthcare at Singapore’s JurongHealth Services

What technologies are used by JurongHealth?

Management system, Warehouse Management System, Radio Frequency Identification (RFID),

1. What purpose they serve?

What purpose do they serve?

the daily operations dashboard,

4. Why are information systems important for JurongHealth?

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