Quiz 1 and Quiz 2

Date:
Name:
Student ID:
Total Points: 15
Quiz No 1
Multiple Choice Questions
1) Each stage in a supply chain is connected through the flow of products, information, and
funds. These flows often occur in both directions and are usually managed by
A) pricing department.
B) one of the stages.
C) upper management.
D) engineering department.
2) A supply chain features a constant flow of

A) information, product and funds.
B) personnel, information, and policies.
C) processes, funds, and product.
D) product, processes, and support.
3) Which set of supply chain flows is correctly described?

A) Funds flow only upstream but information flows both upstream and downstream in a supply
chain.
B) Product flows only downstream and information flows only upstream in a supply chain.
C) Information and product both flow upstream and downstream in a supply chain.
D) Funds flow both upstream and downstream but product flows only downstream in a supply
chain.
4) Which statement about supply chains is best?
A) New product development is not a supply chain function.
B) If a supplier uses a shipping company to send product to a customer, the shipping company is
technically not a supply chain member.
C) Funds in a supply chain flow upstream only.
D) Flows in a supply chain may be managed by an intermediary.
5) Which sequence of stages is typical for product flow in a supply chain?

A) Supplier → Manufacturer → Distributor
B) Retailer → Distributor → Customer
C) Manufacturer → Retailer → Distributor
D) Supplier → Customer → Retailer
6) Supply chain surplus involves what two parts?

A) Manufacturing cost and selling price
B) Customer value and supply chain cost
C) Customer value and high quality products
D) Reliable transportation and supply chain cost
7) For any supply chain, the source of revenue is generated by

A) efficient operations.
B) information flows.
C) the customer.
D) product flows.
8) Customer value is
A) the sum of the supply chain surplus and supply chain cost.
B) the remainder after supply chain cost is subtracted from supply chain surplus.
C) the remainder after supply chain surplus is subtracted from supply chain cost.
D) supply chain profitability minus the supply chain cost.
9) The objective of every supply chain is to

A) minimize the overall cost generated.
B) maximize the overall value generated.
C) minimize the cost to the manufacturer.
D) maximize the profit of the manufacturer.
10) Retailing in the United States is largely

A) push/pull.
B) profitable.
C) consolidated.
D) centralized.
11) For any supply chain,

A) management rests solely in the hands of the manufacturer.
B) management rests solely in the hands of the distributor.
C) if each member focuses on profitability, the overall supply chain profit will be maximized.
D) there is only one source of revenue, the customer.
12) Webvan designed a supply chain with large warehouses in several major cities in the United
States, from which groceries were delivered to customer homes. They failed partly because of
A) low demand for their service.
B) slow inventory turnover compared to industry averages.
C) higher labor costs for picking orders.
D) poor quality products.
14) Walmart's supply chain features clusters of stores around distribution centers, which
facilitates
A) high transportation costs.
B) frequent but inexpensive replenishment at the stores.
C) rapid design cycles from their R&D group.
D) sharing of information with suppliers.
15) Which of these statements about Dell's supply chain is best?

A) Dell's supply chain surplus was largely driven by their negative shipping model.
B) Dell's initial success was largely driven by the ability to accurately forecast what customers
wanted and supply those models to retail outlets that carried their computers.
C) Dell's initial success was largely driven by their Assembly→Customer supply chain
linkage.
D) Dell's supply chain consists of only two members, Dell and the customer.
Date:
Name:
Student ID:
Total Points: 15
Quiz No 2
Multiple Choice Questions
1) Which of the following specifies the portfolio of new products that a company will try to
develop?
A) Competitive strategy
B) Product development strategy
C) Marketing and sales strategy
D) Supply chain strategy
2) A supply chain strategy involves decisions regarding all of the following except
A) inventory.
B) transportation.
C) new product development.
D) operating facilities.
3) The uncertainty of customer demand for a product is the

A) rate of strategic uncertainty.
B) demand uncertainty.
C) implied demand uncertainty.
D) average forecast error.
4) The uncertainty that exists due to the portion of demand that the supply chain is required to
meet is the
A) rate of strategic uncertainty.
B) demand uncertainty.
C) implied demand uncertainty.
D) average forecast error.
5) Which of the following customer needs will cause implied uncertainty of demand to increase?
A) Product margin
B) Lead time decreases
C) Average stockout rate
D) Average forced season end markdown
6) The first step in achieving strategic fit between competitive and supply chain strategies is to
A) understand the supply chain and map it on the responsiveness spectrum.
B) understand customers and supply chain uncertainty.
C) match supply chain responsiveness with the implied uncertainty of demand.
D) ensure that all functional strategies within the supply chain support the supply chain's level of
responsiveness.
7) The second step in achieving strategic fit between competitive and supply chain strategies is
to
D) ensure that all functional strategies within the supply chain support the supply chain's level of
responsiveness.
8) The final step in achieving strategic fit between competitive and supply chain strategies is to
D) combine customer and supply chain uncertainty and map it on the implied uncertainty
spectrum.
9) Supply chain responsiveness includes the ability to do which of the following?

A) Handle supply uncertainty
B) Understand customers and supply chain uncertainty
C) Match supply chain responsiveness with the implied uncertainty of demand
D) Ensure that all functional strategies within the supply chain support the supply chain's level of
responsiveness
A) Understand customers and supply chain
B) Meet a very high service level
C) Match supply chain responsiveness with the implied uncertainty of demand
responsiveness
A) Understand customers and supply chain
B) Match supply chain responsiveness with the implied uncertainty of demand
C) Meet short lead times
responsiveness
12) The cost of making and delivering a product to the customer is referred to as
A) supply chain responsiveness.
B) supply chain efficiency.
C) cost-responsiveness efficient frontier.
D) implied uncertainty.
13) The curve that shows the lowest possible cost for a given level of responsiveness is referred
to as the
A) supply chain responsiveness curve.
B) supply chain efficiency curve.
C) cost-responsiveness efficient frontier.
D) responsiveness spectrum.
14) A firm that is not on the cost-responsiveness efficient frontier can improve
A) both responsiveness and cost performance.
B) only responsiveness.
C) only cost performance.
D) responsiveness, but not cost performance.
15) A graph with two axes with implied uncertainty along the horizontal axis and responsiveness
along the vertical axis is referred to as the
A) implied uncertainty spectrum.
B) responsiveness spectrum.
C) uncertainty/responsiveness map.
D) zone of strategic fit.

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Multiple Choice Questions

2) A supply chain features a constant flow of

3) Which set of supply chain flows is correctly described?

5) Which sequence of stages is typical for product flow in a supply chain?

6) Supply chain surplus involves what two parts?

7) For any supply chain, the source of revenue is generated by

9) The objective of every supply chain is to

10) Retailing in the United States is largely

11) For any supply chain,

15) Which of these statements about Dell's supply chain is best?

Multiple Choice Questions

3) The uncertainty of customer demand for a product is the

9) Supply chain responsiveness includes the ability to do which of the following?

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