Business Law Assignment

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REPORT ON OM PR AKASH VERSUS RELIANCE GENERAL INSURANCE.

FACTS OF THE CASE:

 Om prakash is the resident of Bhiwadi of Alwar district, Rajasthan.


 On March 23rd, 2010 his truck was stolen from a village which is nearby Bhiwadi.
 On the next day he went to police station and lodged an FIR under IPC section 379.
 He and his driver along with police assistance searched for the whereabouts of the truck
in and around the Alwar for a week.
 After the search police confirmed that the truck was stolen
 To claim the insurance of the truck, Om prakash visited the Reliance General Insurance
office which is located in Hisar, Haryana on 31st March, 2010.
 An investigation officer was appointed by the insurance company to investigate the issue.
 Accordingly, corporate claims manager approved an amount of Rs 7,85,000/- towards
the claim of Om prakash.
 However, Om prakash didn’t receive the said amount.
 He requested the insurance company to sanction the said amount as soon as possible but,
there is no response from the side of the company.
 Drained out of his patience he served a legal notice to the company.
 As a respondent, company replied that “under condition no.1 of the insurance policy
(terms & conditions of the insurance company) when a theft happens the insure should
request for the claim immediately after the theft but, Om prakash approached the
insurance company after the 8 days of happening of the theft hence, his claim for the
amount is denied”
 Aggrieved with the company’s response Om prakash filed a case on Reliance General
Insurance Company in the district commission under section 12 of consumer protection
act, 1986.
 Section 12 in the consumer protection act, 1986 is defined as: “A complaint in relation to
any goods sold or delivered or agreed to be sold or delivered or any service provided or
agreed to be provided may be filed with a District Forum” source:
https://indiankanoon.org/doc/1891987/
 In the petition to the district commission he demanded the company to pay his claimed
amount with an interest @ 18% per annum and compensation of Rs 1,00,000/- for mental
agony.
 The judgments of district commission, state commission, national commission favored
the company
 However, Supreme Court judgment favored Om prakash and also gave a landmark
judgment in this case.

QUESTIONS TO BE CONSIDERED:

 Why FIR is lodged under IPC section 379 by Om prakash?


 Is section 12 of consumer protection act, applicable to the following case?
 Will the courts consider condition no.1 of insurance policy?
 As Om prakash was 8 days late to apply for a claim due to theft of his truck, is it
valid to deny his claim by the company? What is the apex court’s stand on this?

POSITION OF THE LAW:

Om prakash truck was stolen he lodged an FIR under IPC section 379 (it talks about punishment
for committing a theft). He went to reliance insurance office to claim the insured amount.
Initially, the amount was granted later it was denied because he violated the condition no.1 of
insurance company. Aggrieved by their statement under section 12 of consumer protection act
1986 he moved the district court stating that the service was denied to him. Company’s defense
was Om prakash violated condition no.1 of insurance policy in which he approached the
company for the claim after 8 days of happening of the theft.

JUDGMENTS OF THE COURTS:

The verdicts of district forum as well as, state commission stated that there is no defect in the
service provided by the company hence they need not pay any claim or compensation demanded
by Om prakash.

NATIONAL COMMISSION:

Om prakash to the national commission explained every detail in the case to convince the court
regarding why he was late to visit the insurance company to claim his amount he tried to justify
his stand against condition no.1 of insurance policy but the national commission stood on to the
judgments given by its subordinate courts.

SUPREME COURT’S JUDGMENT:

It kept aside all the orders of the subordinate courts and favored the appellant and directed the
company to pay a sum of Rs 8,35,000/- with an interest @ 8% per annum from the date of filing
of the claim petition to the date of payment and the payment should be made within 8 weeks.
It also stated that it is a basic knowledge that a person who lost his vehicle may not directly go to
the Insurance Company to claim compensation. Initially, he will make efforts to trace the vehicle.
It is true that the owner has to intimate the insurer immediately after the theft of the vehicle.
However, if the claim is genuine insurer cannot reject it based on these technical grounds. If
insurance companies frame such rules the public will lose trust on the policy makers.
Moreover, it even mentioned that consumer protection act, 1986 is a beneficial legislation that
deserves a liberal construction (interest of the public at large).

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